JVC KENWOOD K2T001 Card Printer w/Built-in RFID Tag User Manual CX 120 pm65e2

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Document ID	521186
Application ID	c6KVuEEpZWagDTrbF8bydA==
Document Description	Users Manual 2 of 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	215.68kB (2696013 bits)
Date Submitted	2005-03-07 00:00:00
Date Available	2005-03-07 00:00:00
Creation Date	2005-02-24 07:18:12
Producing Software	Acrobat Distiller 5.0.5 for Macintosh
Document Lastmod	2005-03-02 17:53:18
Document Title	CX-120.pm65e2
Document Creator	PageMaker 6.5
Document Author:	PDFHD3

Softwqre Upgrade
8.
When the following screen appears,
1 Select "Search for a suitable driver for my device
(recommended)" and
2 click on the "next" button
6.
When the following screen appears,
1 Select "Driver" tab and
2 click on the "Update Driver" button
9.
When the following screen appears,
1 Set where to save the latest USB Driver File from
"Optional Search Locations" and
2 click on the "next" button
10. When the following screen appears, click
on the "next" button.
7.
When the following screen appears, click on
the "next" button.
Update of USB driver begins.
17
Softwqre Upgrade
11. When the following screen appears, click
on the "Finish" button.
12. When the following screen appears, click
on the "Close" button.
13. When the following screen appears, click
on the "Yes" button. Windows will restart
automatically.
Update of USB driver is now complete.
18
Uninstalling Software
Deletion of USB Driver - WindowsXP
Deletion of Status Monitor
1.
Check that the Status Monitor is not in operation.
1.
Check that the connection between computer and card printer is on.
2.
Perform uninstallation from the Start menu.
2.
Switch on the card printer.
3.
Open "Control Panel" from "My Computer"
and double-click on "System".
4.
When the following screen appears,
3.
Click
button to start uninstalling.
1 Select "Hardware" tab and
2 click on the "Device Manager" button
4.
Click on the "Finish" button. Uninstallation
is now complete.
5.
When the following screen appears,
1 Select "USB (Universal Serial Bus) Controller" and
2 double-click to delete [VDS CX-120 Un](n : 1 to 7)
19
Uninstalling Software
8.
6.
When the following screen appears, check
to ensure that [VDS CX-120 Un] item has
been deleted.
When the following screen appears,
1 Select "Driver" tab and
2 click on the "Delete" button
Deletion of USB driver is now complete.
Deleting USB Driver - Windows2000
7.
1.
Check that the connection between computer and card printer is on.
2.
Switch on the card printer.
3.
Open "Control Panel" from "My Computer"
and double-click on "System".
When the following screen appears, click on
the "OK" button.
20
Uninstalling Software
4.
When the following screen appears,
6.
When the following screen appears,
1 Select "Hardware" tab and
2 click on the "Device Manager" button
1 Select "Driver" tab and
2 click on the "Delete" button
5.
7.
When the following screen appears, click on
the "OK" button.
8.
When the following screen appears, click on
the "Yes" button. Windows will restart automatically.
When the following screen appears,
1 Select "USB (Universal Serial Bus) Controller" and
2 double-click to delete [VDS CX-120 Un](n : 1 to 7)
Deletion of USB driver is now complete.
21
Troubleshooting (Detailed Version)
This chapter describes detailed error displays and their
solutions, as well as solutions to problems related to print
quality that are not mentioned in the Startup Guide. For
the removal of jammed cards, please refer to the Startup
Guide (separate manual).
Caution
When removing jammed cards,
do not insert any metallic items such as tweezers
into the printer unit while the power is on as this
may cause it to breakdown.
Caution
There is a protruding part inside
the printer unit. Put on hand gloves and insert your
hand carefully so as not to injure yourself.
Internal Configuration
Ink Ribbon
Printing Unit
Non-Contact IC Antenna
(Optional) Mounting Unit
Card Stacker
Thermal Head
Card Cassette
Cleaning Roller
Inverter
Rejected Card Exit
Contact IC/Magnetic Card
Encoder Unit (Optional)
22
Troubleshooting (Detailed Version)
List of Error Codes and Corresponding Actions
1. Errors and corresponding actions related to the printer or laminator unit.
Error Code
Message Display on Status monitor
Action
01020480
Printer door is open. Close printer door.
Close printer door.
01020481
Cleaning roller not attached. Attach cleaning roller.
Attach cleaning roller.
01023A00
No card inside. Replenish card in the card cassette.
Replenish card in the card cassette.
01023A80
Problem in the laminator. Printed cards cannot be laminated. Remove laminator problem. Laminating will start automatically when
laminator is in the Ready mode.
Remove laminator problem by referring to
instruction manual of the laminator unit.
01033600
Unable to control ink ribbon. Open printer door and check the ink
ribbon installation.
Check if ink ribbon is inserted properly.
01033B81
Feed jam. Dismount the card cassette and remove the jammed
cards.
Refer to Troubleshooting (Feed Jam) of this
book and remove the jammed cards.
01033B82 to
01033B85,
01033B88
Card jam in the printer. Open the printer door and remove the card.
Refer to Troubleshooting (Jam within
Printer) of this book to remove the jammed
cards.
01033B86
Problem in the laminator. Remove laminator problem and initialize
printer.
Refer to the instruction manual of the laminator unit and remove the laminator problem. When laminator switches to the Ready
mode, open and close printer door to initialize the printer.
01040882
Printer fails to initialize. Laminator is either not in the Ready mode or
not connected correctly.
Check to ensure that laminator unit is in the
Ready mode and the connection cable between units are correctly installed.
01043681
Cannot find ink mark. Open printer door and check the ink ribbon
installation.
Check if there is any ink ribbon defect.
01044001ÅA
01044002
Fail to access to printer's EEPROM. Restore printer power and initialize the printer.
Unrecoverable error. Call for servicing if it
recurs after restoring power.
01044400
Problem in the hardware. Restore printer power and initialize the
printer.
Unrecoverable error. Call for servicing if it
recurs after restoring power.
01044480
Problem in the firmware. Restore printer power and initialize the
printer.
Unrecoverable error. Call for servicing if it
recurs after restoring power.
0104AB00
Problem in the magnetic unit mechanism. Restore printer power
and initialize the printer.
Unrecoverable error. Call for servicing if it
recurs after restoring power.
0104C000
Problem in the inverter mechanism. Restore printer power and initialize the printer.
Unrecoverable error.
Refer to Troubleshooting (Jam within
printer) of this book and remove jammed
card when there is card in the inverter
mechanism.
Call for servicing if it recurs after restoring
power.
0104C100
Problem in the thermal head mechanism. Restore printer power
and initialize the printer.
Unrecoverable error. Call for servicing if it
recurs after restoring power.
23
Troubleshooting (Detailed Version)
Error Code
0104F600
Message Display on Status monitor
Action
Temperature in the printer is too high. Turn off the power to cool
Check to ensure that temperature of the
down the printer.
environment is not too high. Clean the fan
filter. Check if the air inlet behind the printer
is blocked.
0104F601
Temperature in the printer is too low. Turn off the power and switch
Raise the temperature of the environment.
on again when it becomes warmer.
0104F800
Temperature of the thermal head is too high. Turn off the power to
cool down the printer.
Check to ensure that temperature of the
environment is not too high. Clean the fan
filter. Check if the air inlet behind the printer
is blocked.
0104F801
Temperature surrounding the thermal head is too low. Turn off
the power and switch on again when it becomes warmer.
Raise the temperature of the environment
01052681
Downloaded data is incorrect. Check the file.
Downloaded data is incorrect. Check the
file.
01420081
No ink ribbon. Open printer door and replace with a new ink ribbon.
Replace with a new ink ribbon.
01420082
No laminator film. Unable to laminate printed cards. Open front door
and replace with a new film. Lamination will start once laminator
Replace with a new laminator film.
becomes Ready.
2. Software or System Errors and Corresponding Actions
The following errors are failures in the software or system of the host computer. Restore power of the host computer
and printer. Consult your dealer if the problem cannot be resolved.
Error Code
Message Display on Status Monitor
02000001
CX Port Manager failure. Insufficient memory.
02000002
CX Port Manager failure. CX Port Manager unable to receive commands.
02000003
CX Port Manager failure. Command ended abnormally.
02000005
CX Port Manager failure. Unable to find printer port.
02010000
CX Port Manager failure. Abnormal SRB status.
02020000
CX Port Manager failure. Abnormal HA status.
02030000
CX Port Manager failure. Abnormal target status.
09000002
Unable to locate printer. Check connection.
09000003
DLL failure. Insufficient memory.
09000004
DLL failure. Failure to read file.
24
Troubleshooting (Detailed Version)
When ink ribbon is torn
Problems Related to Printing
Repair in the following ways when the ink ribbon is torn
due to some reasons.
1.
Cut off the torn portion with scissors neatly.
2.
Adhere cellophane tape close to the center
of the ribbon.
Printing Position Out of Alignment
Causes and actions to take when printing position on the
card is constantly out of alignment.
1.
Refer to the "Checking after Replacement of Thermal Head" in the Startup Guide (separate book) on
procedures to adjust the printing position.
Do not discard any used ink or film on the reel.
3.
Wind the ink ribbon on the reel with hand
until the torn portion cannot be seen.
Adjustment position is out of alignment
2.
Card size is different from the compatible
dimensions (54.0 mm x 85.6 mm).
When the card size is different, the top and bottom
or left and right margins will not be equal. Check
with your card dealer.
Ensure evenness
Reel
Causes and actions to take when printing position on the
card varies from card to card.
1.
Refer to "Cleaning of Card Transport Roller" in "Maintenance" of the Startup Guide (separate book) on
procedures to clean the roller.
Cellophane Tape
Caution
Refer to the "Installation of Ink Ribbon" in the Startup Guide (separate book) and pay
attention to the ink ribbon installation procedures.
Card transport roller is dirty
2.
When using pre-printed cards
The printing position of pre-printed cards may vary
from card to card. Consult your dealer on pre-printed
designs for which the deviance is not easily noticeable after printing.
Caution
When the surface material of the card
in use does not suit the printing mode of this printer,
the card and ink ribbon may stick together during printing, causing the ink ribbon to tear. Consult your card
dealer when the ribbon is torn due to its adhesion to
the card.
25
Troubleshooting (Detailed Version)
Problems related to Color Printing
Dirt
Cause and actions to take when there is dirt on the card's
printed surface.
1.
Uneven Print Density and Crease
1.
Refer to the "Cleaning of the Card Transport Roller"
in "Maintenance" of the Startup Guide (separate
book) on procedures to clean the roller.
Cleaning roller is dirty
Refer to the "Cleaning of the Cleaning Roller" in
"Maintenance" of the Startup Guide (separate book)
on procedures to clean the roller.
2.
3.
Try printing in Fine mode
Fine mode produces a more stable print quality as
printing is carried out more slowly when compared
to the Standard mode. Therefore, uneven print density and crease may not be so visible.
3. Card is stained by fingerprints, etc
Put on lint-free hand gloves so that the card surface
will not be stained with fingerprints when handling
the cards.
Thermal head is dirty
Refer to the "Cleaning of the Thermal Head" in
"Maintenance" of the Startup Guide (separate book)
on procedures to clean the thermal head.
2. Card transport roller is dirty
Refer to the "Cleaning of the Card Transport Roller"
in "Maintenance" of the Startup Guide (separate
book) on procedures to clean the roller.
Card transport roller is dirty
4.
When white crease frequently appear
Replace the thermal head as it is damaged when
there are frequent vertical white crease as shown
in the diagram below even after cleaning the thermal head, or when the color lightens to the extent
that crease are visible. Refer to the "Procedures to
Replace Thermal Head" in the Startup Guide on procedures to replace the thermal head.
White or Light-colored crease
26
Troubleshooting (Detailed Version)
Problems Related to Text Printing
Color Shift (Color Bleed)
1.
Card Transport Roller is dirty
Blurred / Distorted
1.
Refer to the "Cleaning of the Card Transport Roller"
in "Maintenance" of the Startup Guide (separate
book) on procedures to clean the roller.
2.
When Using Thin Cards
Refer to "How to Use the Status Monitor" of this
book on procedures to increase the K Resin print
density setting (+ direction).
2.
This printer is able to print cards with a thickness of
0.25 mm or above. Cards may not be transported
properly when thinner cards are used and color shift
may occur.
When there is discoloration at random spots
Printing error will occur when there is dirt on the
card during printing. Refer to the "Cleaning of the
Cleaning Roller" in "Maintenance" of the Startup
Guide (separate book) on procedures to clean the
roller.
2.
When discoloration appears in a crescent
shape at print areas with high print density.
Please note that the ink ribbon may be creased and
discoloration may occur when printing broad areas
such as backgrounds in high print density. Consult
your dealer on the card designs to use to prevent
such problems.
When text is distorted
Refer to "How to Use the Status Monitor" of this
book on procedures to decrease the K Resin print
density setting (– direction).
As a feature of the K Resin ink, the text printed on a
white background appears relatively darker when
text printing is performed on top of YMC print. Reduce the K Resin print density (– direction) when
the text on YMC print appears unclear.
Discoloration
1.
When text is blurred
3.
When unable to bring a balance between
blurred/ distorted text
The maximum resolution for text printing with K resin
ink or fine line printing in the "Standard mode" is 2
dots. Printing fine lines and text containing 1-dot lines
may result in blurred print. Choose the "Fine mode"
when you use such fonts.
Problems Related to Protective Layer (OP)
Card surface lacks gloss or becomes matte on areas for
which the transparent protective layer (OP) is printed.
1.
When there is an area for which transfer of
protective layer is poor
Refer to the "How to Use the Status Monitor" of this
book on procedures to increase the OP transfer level
(+ direction).
2.
When a crescent-shaped gap appears in the
area where the protective layer (OP) is printed
OP transfer level is too high. Refer to "How to Use
the Status Monitor" of this book on procedures lower
the OP transfer level (– direction).
3.
Printing error at periphery of the card
Printing error may occur when the ink ribbon and
card are not in close contact due to burrs around
the card. Consult your card dealer when there are
burrs on the card.
3.
When the ink ribbon tears while printing the
protective layer
OP transfer level is too high. Refer to "How to Use
the Status Monitor" of this book on procedures to
lower the OP transfer level (– direction).
27
Troubleshooting (Detailed Version)
Actions to Take When Printer Fails to Start Up
Printer will fail to start up during reboot when downloading of printer's firmware fails. In such a case, follow procedures below to switch to the Download mode and download the printer's firmware again.
1.
Switch off the power of the printer.
2.
Switch on the power while pressing on the
RESET button on the control panel.
Printer switches to the Download mode and all 5
LEDs on the control panel are lit.
3.
Download the printer's firmware using the
firmware download function of the status
monitor.
Caution
Laminator firmware and configuration information cannot be downloaded when in the
Download mode. To download these files, turn on the
power again and switch to the Standard mode.
28
Version Upgrade
Versions of the firmware, USB driver and Status Monitor
for this printer may be upgraded to add new functions or
improve performance without prior notice. Consult your
dealer on details of and ways to obtain the latest version,
as well as on their operability with the application software in use.
䢇 How to Upgrade Firmware Version
Refer to the "Firmware Upgrade" feature in "How to
use the Status Monitor" of the instruction manual (this
book).
䢇 How to Upgrade USB Driver
Refer to the "USB Driver Upgrade" in "Software Upgrade" of the instruction manual (this book).
䢇 How to Upgrade Status Monitor
Refer to the "Status Monitor Upgrade" in "Software Upgrade" of the instruction manual (this book).
Caution
Be sure to retain a copy of the current version when performing version upgrade. We are
not liable for any damage such as defective cards or
interruptions during printing as a result of the version
upgrade. Reinstall the version prior to upgrading immediately if these problems occur.
29
Specifications
Main Specifications
Recording Mode
Paper Feed Mode
Recording Density
Printing Time
: Dye sublimation
: Automatic feeding
: 300 dpi
: Approx. 20 seconds (Single-sided printing in standard mode for all of YMC, K
Resin and OP, encoding time excluded)
Interface
: USB 2.0 Hi-Speed (USB-IF certified product)
Usage Environment : Temperature 15˚C ~ 30˚C
Humidity 35% ~ 70% (without condensation)
Storage Environment: Temperature –15˚C ~ 55˚C
Humidity 20% ~ 80%
Power Supply
: AC 100 - 120 V / 220 - 240 V (tolerance
(10%)
Power Consumption : 1.6 A (100 V) / 0.8 A (200 V)
Mass
: 12kg and below (excluding MG/IC encoder)
15kg and below (including MG/IC encoder)
Accessories and optional items are described in the Startup
Guide.
The specifications and appearance of the printer, accessories and optional items may be changed for the purpose of
product improvement without prior notice.
External Dimension
311
13
308
299
432
Unit: mm
30
Direct Dye Sublimation Printer
CX-120
Instructions
KAT-
2005 Victor Company of Japan, Limited

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