JVC KENWOOD K2T001 Card Printer w/Built-in RFID Tag User Manual CX 120 pm65e2

JVC KENWOOD Corporation Card Printer w/Built-in RFID Tag CX 120 pm65e2

Users Manual 2 of 2

17Softwqre Upgrade6.When the following screen appears,1Select "Driver" tab and2click on the "Update Driver" button7.When the following screen appears, click onthe "next" button.10.When the following screen appears, clickon the "next" button.Update of USB driver begins.1Set where to save the latest USB Driver File from"Optional Search Locations" and2click on the "next" button9.When the following screen appears,8.When the following screen appears,1Select "Search for a suitable driver for my device(recommended)" and2click on the "next" button
1811.When the following screen appears, clickon the "Finish" button.12.When the following screen appears, clickon the "Close" button.13.When the following screen appears, clickon the "Yes" button. Windows will restartautomatically.Update of USB driver is now complete.Softwqre Upgrade
19Uninstalling SoftwareDeletion of USB Driver - WindowsXP1.Check that the connection between com-puter and card printer is on.2.Switch on the card printer.3.Open "Control Panel" from "My Computer"and double-click on "System".5.When the following screen appears,1Select "USB (Universal Serial Bus) Controller" and2double-click to delete [VDS CX-120 Un](n : 1 to 7)4.When the following screen appears,1Select "Hardware" tab and2click on the "Device Manager" buttonDeletion of Status Monitor1.Check that the Status Monitor is not in op-eration.2.Perform uninstallation from the Start menu.3.Click button to start uninstalling.4.Click on the "Finish" button. Uninstallationis now complete.
20Deleting USB Driver - Windows20001.Check that the connection between com-puter and card printer is on.2.Switch on the card printer.3.Open "Control Panel" from "My Computer"and double-click on "System".7.When the following screen appears, click onthe "OK" button.6.When the following screen appears,1Select "Driver" tab and2click on the "Delete" buttonDeletion of USB driver is now complete.8.When the following screen appears, checkto ensure that [VDS CX-120 Un] item hasbeen deleted.Uninstalling Software
217.When the following screen appears, click onthe "OK" button.Deletion of USB driver is now complete.6.When the following screen appears,1Select "Driver" tab and2click on the "Delete" button8.When the following screen appears, click onthe "Yes" button. Windows will restart auto-matically.5. When the following screen appears,1Select "USB (Universal Serial Bus) Controller" and2double-click to delete [VDS CX-120 Un](n : 1 to 7)4.When the following screen appears,1Select "Hardware" tab and2click on the "Device Manager" buttonUninstalling Software
22Troubleshooting (Detailed Version)This chapter describes detailed error displays and theirsolutions, as well as solutions to problems related to printquality that are not mentioned in the Startup Guide. Forthe removal of jammed cards, please refer to the StartupGuide (separate manual).Caution When removing jammed cards,do not insert any metallic items such as tweezersinto the printer unit while the power is on as thismay cause it to breakdown.Internal ConfigurationCard CassettePrinting UnitCard StackerContact IC/Magnetic Card Encoder Unit (Optional)Non-Contact IC Antenna(Optional) Mounting UnitRejected Card ExitThermal HeadCleaning RollerInverterInk RibbonCaution There is a protruding part insidethe printer unit. Put on hand gloves and insert yourhand carefully so as not to injure yourself.
23Troubleshooting (Detailed Version)List of Error Codes and Corresponding Actions1. Errors and corresponding actions related to the printer or laminator unit.Close printer door.Attach cleaning roller.Replenish card in the card cassette.Remove laminator problem by referring toinstruction manual of the laminator unit.Check if ink ribbon is inserted properly.Refer to Troubleshooting (Feed Jam) of thisbook and remove the jammed cards.Refer to Troubleshooting (Jam withinPrinter) of this book to remove the jammedcards.Refer to the instruction manual of the lami-nator unit and remove the laminator prob-lem. When laminator switches to the Readymode, open and close printer door to ini-tialize the printer.Check to ensure that laminator unit is in theReady mode and the connection cable be-tween units are correctly installed.Check if there is any ink ribbon defect.Unrecoverable error. Call for servicing if itrecurs after restoring power.Unrecoverable error. Call for servicing if itrecurs after restoring power.Unrecoverable error. Call for servicing if itrecurs after restoring power.Unrecoverable error. Call for servicing if itrecurs after restoring power.Unrecoverable error.Refer to Troubleshooting (Jam withinprinter) of this book and remove jammedcard when there is card in the invertermechanism.Call for servicing if it recurs after restoringpower.Unrecoverable error. Call for servicing if itrecurs after restoring power.Printer door is open. Close printer door.Cleaning roller not attached. Attach cleaning roller.No card inside. Replenish card in the card cassette.Problem in the laminator. Printed cards cannot be laminated. Re-move laminator problem. Laminating will start automatically whenlaminator is in the Ready mode.Unable to control ink ribbon. Open printer door and check the inkribbon installation.Feed jam. Dismount the card cassette and remove the jammedcards.Card jam in the printer. Open the printer door and remove the card.Problem in the laminator. Remove laminator problem and initializeprinter.Printer fails to initialize. Laminator is either not in the Ready mode ornot connected correctly.Cannot find ink mark. Open printer door and check the ink ribboninstallation.Fail to access to printer's EEPROM. Restore printer power and ini-tialize the printer.Problem in the hardware. Restore printer power and initialize theprinter.Problem in the firmware. Restore printer power and initialize theprinter.Problem in the magnetic unit mechanism. Restore printer powerand initialize the printer.Problem in the inverter mechanism. Restore printer power and ini-tialize the printer.Problem in the thermal head mechanism. Restore printer powerand initialize the printer.Error Code Message Display on Status monitor Action010204800102048101023A0001023A800103360001033B8101033B82 to01033B85,01033B8801033B86010408820104368101044001ÅA0104400201044400010444800104AB000104C0000104C100
242. Software or System Errors and Corresponding ActionsThe following errors are failures in the software or system of the host computer. Restore power of the host computerand printer. Consult your dealer if the problem cannot be resolved.Troubleshooting (Detailed Version)Error Code Message Display on Status monitor Action0104F6000104F6010104F8000104F801010526810142008101420082Check to ensure that temperature of theenvironment is not too high. Clean the fanfilter. Check if the air inlet behind the printeris blocked.Raise the temperature of the environment.Check to ensure that temperature of theenvironment is not too high. Clean the fanfilter. Check if the air inlet behind the printeris blocked.Raise the temperature of the environmentDownloaded data is incorrect. Check thefile.Replace with a new ink ribbon.Replace with a new laminator film.Temperature in the printer is too high. Turn off the power to cooldown the printer.Temperature in the printer is too low. Turn off the power and switchon again when it becomes warmer.Temperature of the thermal head is too high. Turn off the power tocool down the printer.Temperature surrounding the thermal head is too low. Turn offthe power and switch on again when it becomes warmer.Downloaded data is incorrect. Check the file.No ink ribbon. Open printer door and replace with a new ink ribbon.No laminator film. Unable to laminate printed cards. Open front doorand replace with a new film. Lamination will start once laminatorbecomes Ready.Error Code Message Display on Status Monitor02000001020000020200000302000005020100000202000002030000090000020900000309000004CX Port Manager failure. Insufficient memory.CX Port Manager failure. CX Port Manager unable to receive commands.CX Port Manager failure. Command ended abnormally.CX Port Manager failure. Unable to find printer port.CX Port Manager failure. Abnormal SRB status.CX Port Manager failure. Abnormal HA status.CX Port Manager failure. Abnormal target status.Unable to locate printer. Check connection.DLL failure. Insufficient memory.DLL failure. Failure to read file.
25Troubleshooting (Detailed Version)Problems Related to PrintingCauses and actions to take when printing position on thecard is constantly out of alignment.1.Adjustment position is out of alignmentRefer to the "Checking after Replacement of Ther-mal Head" in the Startup Guide (separate book) onprocedures to adjust the printing position.2.Card size is different from the compatibledimensions (54.0 mm x 85.6 mm).When the card size is different, the top and bottomor left and right margins will not be equal. Checkwith your card dealer.Causes and actions to take when printing position on thecard varies from card to card.1.Card transport roller is dirtyRefer to "Cleaning of Card Transport Roller" in "Main-tenance" of the Startup Guide (separate book) onprocedures to clean the roller.2.When using pre-printed cardsThe printing position of pre-printed cards may varyfrom card to card. Consult your dealer on pre-printeddesigns for which the deviance is not easily notice-able after printing.Printing Position Out of AlignmentWhen ink ribbon is tornRepair in the following ways when the ink ribbon is torndue to some reasons.1.Cut off the torn portion with scissors neatly.2.Adhere cellophane tape close to the centerof the ribbon.Do not discard any used ink or film on the reel.3.Wind the ink ribbon on the reel with handuntil the torn portion cannot be seen.Ensure evennessReelCellophane TapeCaution Refer to the "Installation of Ink Rib-bon" in the Startup Guide (separate book) and payattention to the ink ribbon installation procedures.CautionWhen the surface material of the cardin use does not suit the printing mode of this printer,the card and ink ribbon may stick together during print-ing, causing the ink ribbon to tear. Consult your carddealer when the ribbon is torn due to its adhesion tothe card.
26Uneven Print Density and Crease1.Card transport roller is dirtyRefer to the "Cleaning of the Card Transport Roller"in "Maintenance" of the Startup Guide (separatebook) on procedures to clean the roller.2.Thermal head is dirtyRefer to the "Cleaning of the Thermal Head" in"Maintenance" of the Startup Guide (separate book)on procedures to clean the thermal head.3.Try printing in Fine modeFine mode produces a more stable print quality asprinting is carried out more slowly when comparedto the Standard mode. Therefore, uneven print den-sity and crease may not be so visible.4.When white crease frequently appearReplace the thermal head as it is damaged whenthere are frequent vertical white crease as shownin the diagram below even after cleaning the ther-mal head, or when the color lightens to the extentthat crease are visible. Refer to the "Procedures toReplace Thermal Head" in the Startup Guide on pro-cedures to replace the thermal head.White or Light-colored creaseProblems related to Color PrintingCause and actions to take when there is dirt on the card'sprinted surface.1.Cleaning roller is dirtyRefer to the "Cleaning of the Cleaning Roller" in"Maintenance" of the Startup Guide (separate book)on procedures to clean the roller.2. Card transport roller is dirtyRefer to the "Cleaning of the Card Transport Roller"in "Maintenance" of the Startup Guide (separatebook) on procedures to clean the roller.3. Card is stained by fingerprints, etcPut on lint-free hand gloves so that the card surfacewill not be stained with fingerprints when handlingthe cards.DirtTroubleshooting (Detailed Version)
27Discoloration1.When there is discoloration at random spotsPrinting error will occur when there is dirt on thecard during printing. Refer to the "Cleaning of theCleaning Roller" in "Maintenance" of the StartupGuide (separate book) on procedures to clean theroller.2.When discoloration appears in a crescentshape at print areas with high print density.Please note that the ink ribbon may be creased anddiscoloration may occur when printing broad areassuch as backgrounds in high print density. Consultyour dealer on the card designs to use to preventsuch problems.Problems Related to Text Printing1.When text is blurredRefer to "How to Use the Status Monitor" of thisbook on procedures to increase the K Resin printdensity setting (+ direction).2.When text is distortedRefer to "How to Use the Status Monitor" of thisbook on procedures to decrease the K Resin printdensity setting (– direction).As a feature of the K Resin ink, the text printed on awhite background appears relatively darker whentext printing is performed on top of YMC print. Re-duce the K Resin print density (– direction) whenthe text on YMC print appears unclear.3.When unable to bring a balance betweenblurred/ distorted textThe maximum resolution for text printing with K resinink or fine line printing in the "Standard mode" is 2dots. Printing fine lines and text containing 1-dot linesmay result in blurred print. Choose the "Fine mode"when you use such fonts.Blurred / DistortedProblems Related to Protective Layer (OP)Card surface lacks gloss or becomes matte on areas forwhich the transparent protective layer (OP) is printed.1.When there is an area for which transfer ofprotective layer is poorRefer to the "How to Use the Status Monitor" of thisbook on procedures to increase the OP transfer level(+ direction).2.When a crescent-shaped gap appears in thearea where the protective layer (OP) is printedOP transfer level is too high. Refer to "How to Usethe Status Monitor" of this book on procedures lowerthe OP transfer level (– direction).3.When the ink ribbon tears while printing theprotective layerOP transfer level is too high. Refer to "How to Usethe Status Monitor" of this book on procedures tolower the OP transfer level (– direction).Color Shift (Color Bleed)1.Card Transport Roller is dirtyRefer to the "Cleaning of the Card Transport Roller"in "Maintenance" of the Startup Guide (separatebook) on procedures to clean the roller.2.When Using Thin CardsThis printer is able to print cards with a thickness of0.25 mm or above. Cards may not be transportedproperly when thinner cards are used and color shiftmay occur.3.Printing error at periphery of the cardPrinting error may occur when the ink ribbon andcard are not in close contact due to burrs aroundthe card. Consult your card dealer when there areburrs on the card.Troubleshooting (Detailed Version)
28Actions to Take When Printer Fails to Start UpPrinter will fail to start up during reboot when download-ing of printer's firmware fails. In such a case, follow pro-cedures below to switch to the Download mode and down-load the printer's firmware again.1.Switch off the power of the printer.2.Switch on the power while pressing on theRESET button on the control panel.Printer switches to the Download mode and all 5LEDs on the control panel are lit.3.Download the printer's firmware using thefirmware download function of the statusmonitor.Caution Laminator firmware and configura-tion information cannot be downloaded when in theDownload mode. To download these files, turn on thepower again and switch to the Standard mode.Troubleshooting (Detailed Version)
29Version UpgradeVersions of the firmware, USB driver and Status Monitorfor this printer may be upgraded to add new functions orimprove performance without prior notice. Consult yourdealer on details of and ways to obtain the latest version,as well as on their operability with the application soft-ware in use.ⅷHow to Upgrade Firmware VersionRefer to the "Firmware Upgrade" feature in "How touse the Status Monitor" of the instruction manual (thisbook).ⅷHow to Upgrade USB DriverRefer to the "USB Driver Upgrade" in "Software Up-grade" of the instruction manual (this book).ⅷHow to Upgrade Status MonitorRefer to the "Status Monitor Upgrade" in "Software Up-grade" of the instruction manual (this book).Caution Be sure to retain a copy of the cur-rent version when performing version upgrade. We arenot liable for any damage such as defective cards orinterruptions during printing as a result of the versionupgrade. Reinstall the version prior to upgrading im-mediately if these problems occur.
30SpecificationsMain SpecificationsRecording Mode : Dye sublimationPaper Feed Mode : Automatic feedingRecording Density : 300 dpiPrinting Time : Approx. 20 seconds (Single-sided print-ing in standard mode for all of YMC, KResin and OP, encoding time excluded)Interface : USB 2.0 Hi-Speed (USB-IF certified prod-uct)Usage Environment : Temperature 15˚C ~ 30˚CHumidity 35% ~ 70% (without condensa-tion)Storage Environment: Temperature –15˚C ~ 55˚CHumidity 20% ~ 80%Power Supply : AC 100 - 120 V / 220 - 240 V (tolerance(10%)Power Consumption : 1.6 A (100 V) / 0.8 A (200 V)Mass : 12kg and below (excluding MG/IC en-coder)15kg and below (including MG/IC en-coder)Accessories and optional items are described in the StartupGuide.The specifications and appearance of the printer, accesso-ries and optional items may be changed for the purpose ofproduct improvement without prior notice.External Dimension299308432311 13Unit: mm
KAT- Direct Dye Sublimation Printer CX-120 InstructionsC 2005 Victor Company of Japan, Limited

Navigation menu