JVC KENWOOD K2T001 Card Printer w/Built-in RFID Tag User Manual CX 120U cover p65

JVC KENWOOD Corporation Card Printer w/Built-in RFID Tag CX 120U cover p65

Startup Guide 2 of 3

16Setup (continued)Replacement of CardReplacement of card can be performed when theREADY LED on the control panel, or when the CARDLED is illuminated.Replacement of card is also possible when the poweris off.Replace card carefully to avoid interruptions duringprinting and printing errors caused by vibrations whileopening and closing the card cassette.Replacement of card can be performed duringprinting, but we advise it to be done when printing isnot in progress as feeding without cover may resultin jammed cards.Adjusting Card ThicknessThis printer can print cards with thickness between0.25 mm to 1.00 mm. Default thickness is adjusted to0.76mm.1.Remove card cassetteLock the card cassette cover by moving the slider on thetop of the card cassette to LOCK.Lift the card cassette up by about 1cm and slide to theright to remove the cassette.2.Adjust the gateInsert the tip of a ball pen into the hole on the card cassettegate and turn the gate slowly to adjust to the thickness ofyour card.During printing, when the card is not discharged fromthe card cassette, adjust the gate adjustment positionclockwise, one scale at a time. If 2 cards aredischarged, adjust the gate adjustment position anti-clockwise.When cards of different thickness are used frequently,it is recommended that you purchase an additionalcard cassette based on the thickness of the card.Refer to Optional Items (see p.35) regarding purchaseof card cassettes.12
17(to the next page) Preparing and Connecting the USB CableUSB cable is not supplied with this printer. Be sure touse the USB-IF certified Hi-Speed USB cable.CAUTIONInsert the USB cable all the way in.1.Check to ensure that the power of both the printerand host computer are switched off.2.Connect the printer and host computer with theUSB cable.CAUTIONConsult your dealer on the cableconnection if there are USB or serial cable slots on theprinter’s optional port.CAUTIONsThe location of terminals varies with the hostcomputer. Please refer to the instruction manual ofthe host computer.sWhen there are multiple USB cable slots on the hostcomputer, either one can be used.sThe USB cable terminal has a front and a rear side.Insert cable according to the shape of the slot.sDo not connect to the USB terminal slot on the hostcomputer’s monitor or keyboard. It may not berecognized correctly.sWhen using a USB hub, connect to the hub that isdirectly linked to the host computer.
18CAUTIONDo not switch off the power of thehost computer or use the suspend function on the hostcomputer during printing.If the power of the host computer is switched off duringprinting, or if the suspend function of the host computeris activated, cards printed halfway may remain in theprinter. When this occurs, open the printer door andclose it again. Cards remained in the printer will beejected from the Rejected card exit.Installation of SoftwareAbout softwareThe following softwares are required in order to use CX-120. These are kept in the attached CD-ROM.1USB DriverUSB driver for Windows. First install into the hostcomputer that is connected to CX-120. Method ofinstallation is different between Windows 2000 andWindows XP. Refer to the respective chapters wheninstalling.2CX-120 Status MonitorSoftware that carries out various settings and indicatesthe status of CX-120. Install into the host computerthat connects to CX-120.3CX-120 Printer DriverInstall the printer driver from the CD-ROM when usingstandard printer drivers. Refer to the electronic file inthe CD-ROM “XXXXX”for method to install. Refer tothe respective guide books on the use of other printerdrivers.Operation EnvironmentSoftware in the attached CD-ROM operates in thefollowing environment.sWindows XP Professional and Home EditionsWindows 2000 Professional Connecting to the Host Computer
19(to the next page)Installation of USB Driver - WindowsXP1.Start Windows and install attached CD-ROM intohost computer.2.Check that the connection between hostcomputer and printer is on.3.Switch on the printer.Search wizard for new hardware begins.4.When the following screen appears,1Select “No, I do not wish to connect this time” and2 click on the “next” button6.When the following screen appears, click on the“continue” button.5.When the following screen appears,1Select “Automatic installation of Software (recommended)”and2 click on the “next” button7.Open the card tray.Installation of USB driver begins.Installation of USB driver is now complete.
20Installation of USB Driver - Windows20001.Start Windows and install attached CD-ROM intohost computer.2.Check that the connection between hostcomputer and card printer is on.3.Switch on the printer. Search wizard for newhardware begins.4.When the following screen appears, click on the“next” button.6.When the following screen appears,1Select “CD-ROM Drive” and2click on the “next” button5.When the following screen appears,1Select “Search for the most suitable driver for the device(recommended)” and2 click on the “next” button7.When the following screen appears, click on the“next” buttonInstallation of USB driver begins.8.When the following screen appears, click on the“Finish” button.Installation of USB driver is now complete.Installation of Software (continued)
21(to the next page)Installation of Status Monitor1.Start Windows and place the “CX-120 CardPrinter CD-ROM” into the computer.2.Double-click “XXXXXXX” on the CD-ROM tolaunch the status monitor installer.3.An Installer screen will be displayed. Confirm thedirectory for installation and click on the “Next”button.6.Click the “OK” button. Installation is nowcomplete.5.5. A confirmation screen will be displayedupon completion. Click on the “Finish” button.Once installation is completed, the Status Monitor can belaunched from the Start menu.4.Confirm setting and click on the “Next” button.Installation begins.
22Checking Connection with the Host ComputerCheck the printer and software operation after installing the USB driver and status monitor.1.Check to ensure that the printer is connected tothe host computer.2.Switch on the power for the printer and hostcomputer.3.Start up the status monitor once the hostcomputer is booted up.4.Check that the printer is ready from the printerstatus display (Diagram A) on the status monitor.5.Press B to display other screens and carry outtest printing.1Check the connection between the printer and hostcomputer when the “Printer is not connected”message is displayed.2If “Initializing mechanism” is displayed, wait till the“Ready” message appears.3Display of other messages indicates an abnormalstatus. Refer to “Cause and Action for Error Code” onpage 28 of this manual.Status Display ScreenOther Screens1Select “2-sided” for test printing and click on the enterbutton.2Print a card with the picture below on both sides.Operation check for the printer and installed software isnow complete. For actual printing of cards, refer to themanual of the card issuance software or printer driver inuse.BA
23How to read the electronic manualAn instruction manual (electronic manual) is included in the attached CD-ROM. To viewthe manual, you need to install Adobe Reader (Ver6.0 and above) on the host computer.Adobe Reader can be downloaded free-of-charge from Adobe’s website.You can either open the instruction manual directly from the CD-ROM or copy it to thehard disc of the host computer.Content of the Instruction Manual (electronic manual)•Printer operation and displayNames of each part on the control panelButton operationLED displayPrinter initializationRunning of test print•Differences between printing modes•How to use the status monitor (printer setting tool)•Updating and uninstalling software•Troubleshooting (detailed version)Layout of internal mechanismError code listWhen ink ribbon is tornProblems related to printingMisalignment of printing positionProblems related to color printingDirtUneven color, alignmentColor shift (color bleeding)DecolorizationProblems related to text printingBlurred / crushedProblems related to protective layer (OP)Actions to take when startup fails•Version upgrade•SpecificationsMain specificationsDimensional outline drawing
24MaintenanceEnsure that maintenance is carried out when power switch of the printer is off.(Clean the card transport roller and magnetic head when power is ON.)To keep this unit in its best condition at all times, be sure to check each part before use and clean itwhenever there is any dirt or dust.In particular, dirt and dust on the thermal head, roller parts and cleaning roller will result in uneven printdensity or color shift.Cleaning the Cleaning RollerThe cleaning roller is used to remove dust and dirtadhered to the card. It is recommended that you clean itafter every use if you use it daily. In addition, it may bedifficult to clean in some cases due to the large amountof dust and dirt depending on cards. In this case, cleanthem after every 100 ~ 200 pieces.Do not clean when printer is running.1.Place your fingers on top of the printer andopen it towards you.Open slowly while supporting with your hands2.Remove the cleaning unit.Pull it open as shown in picture below.Moisture remaining in the gapbetween rollers or behind a roller may result in printingerrors. Do not set up the cleaning unit after washinguntil it is fully dry.CAUTIONThe decline in cleaning unit’sremoval capability may result in defects in the printedcard. In such a case, replace the cleaning unit with anew one.(Estimated interval for exchange is about 1 year)CAUTION5.Close the printer door.4.Set the cleaning unit to the printer.With the roller on the right side, push it all the way in.3.Wash the roller of cleaning unit with water.Remove dirt on the roller surface with your fingers whilepouring water on the roller. Allow it to dry naturally afterwashing.
25(to the next page)3.Insert ink ribbon cassette and close the printerdoor. Refer to pages 13 to 14 of this manual.2.Dip the cotton swab (sold separately) withalcohol (sold separately) and wipe the thermalhead.Wipe the part indicated as carefully in a horizontaldirection.1.Open printer door and remove the ink ribboncassette. Refer to page 12 of this manual.2.Clean the filterRemove dirt attached to the filter with a vacuumcleaner. While cleaning, press down the filter toprevent it from being sucked into the vacuum cleaner.1.Remove the filter coverHold the upper and lower ends of the filter cover andpull one of these ends forward to remove the filtercover.• The thermal head may be damaged upon contact withhuman bodies that carry static electricity.Be sure to touch the printer’s frame (metal portion)before cleaning. • Soak with absolute ethanol when cleaning. Be carefulnot to damage the thermal head by knocking againsthard objects such as metal when cleaning.WARNINGCleaning the Thermal HeadDefects will occur such as lines appearing on the printedcard if the thermal head is dirty. We recommend cleaningto be carried out after every 10,000 screen pages. Thethermal head is a consumable item and has a limited lifespan.Cleaning the Fan Filter
262.Close printer door and switch on power of theprinter.The unit will initialize and the INK LED will start blinking.3.Start cleaningPress the CLEAN button on the control panel for morethan 1 second.Roller of the card exit will rotate for about 20 secondsbefore cards can be drawn in.Peel off the separator on the cleaning card supplied andinsert card into the card exit.Roller will draw the card in and cleaning will be performedautomatically.4.Switch off the power after cleaning card is beingejected.Wait for 10 seconds if you wish to switch on the poweragain.Each cleaning card can only be usedonce. Using a dirty card over and over again will dirtythe roller and result in breakdown.Consult your dealer for any queries regarding thecleaning card.CAUTIONRoller at the card exit will stop if the cleaning card is notinserted within about 20 seconds.In this case, press the CLEAN button again for over 1second to start cleaning and roller will rotate for about 20seconds before cards can be drawn in.The cleaning card cannot be insertedthrough the Rejected Card exit on the right.CAUTION1.1. Open printer door and remove the ink ribboncassette. Refer to page 12 of this manual.Cleaning the Card Transport RollerIn most cases, card jams are caused by dirty rollers. It isrecommended that you clean it after every 1,000 pieces.If the laminator unit is connected, cleaningcan be done together by inserting thecleaning card into the card exit of the laminator unit.MemoMaintenance (continued)
272.Close printer door and switch on the power.Proceed to the next procedure when the READY LEDlights up.3.Removing card cassetteRefer to Page 16 of this manual. When CARD LED is lit,proceed to the next step.4.Apply alcohol on the magnetic head cleaningcardApply 3~4 drops of alcohol to where the magnetic stripeis located.When cleaning the magnetic head,do not use the black adhesive card used for cleaningthe roller. The adhesive card may stick to the head andcause the printer to malfunction.CAUTION6.Set the cleaning card into card-loading slot asshown in the picture below.Be careful not to set in the wrong direction.Cleaning card will be fed and cleaning will startautomatically.Push gently with your fingers if the card is not drawn in.The card feed roller will stop moving if the cleaning cardis not inserted within about 10 seconds.In this case, press the CLEAN button again for 1 secondor longer to start cleaning. The roller will rotate for about10 seconds before the card can be drawn in.7.Switch off the power after cleaning card is ejectedfrom the Rejected Card exit.Wait for about 10 seconds if you wish to switch on thepower again.1.Set aside an ink ribbon cassette. Refer to pages12 and 13 of this manual.Cleaning Card(optional)Alcohol(optional) Cleaning the Magnetic HeadIDirty magnetic heads will result in writing / reading error. Itis recommended that cleaning be performed after every1,000 cards.This is not required if you do not use magnetic stripe cards.5.Start cleaningPress the CLEAN button on the control panel for 1 secondor longer.The paper feed roller will rotate and the cleaning card isready to be fed.Light onCleaning cannot begin if themagnetic head cleaning card is first placed at the card-loading slot.CAUTIONChange the magnetic head cleaningcard when it is dirty. Using dirty cards may dirty thehead and cause malfunctions.Consult your dealer for any queries regarding thealcohol and cleaning card.CAUTIONCard-loading slot Cleaning card
28Troubleshooting (Simplified Version)Procedures for dealing with problems related to print quality and various problems not mentioned in thismanual are described in the instruction manual recorded in the CD-ROM (electronic manual). Please readthrough the manual before making inquiries.When removing jammed cards, do not insert any metallic items such as tweezers into the into theprinter body while the power is on. Doing so may cause it to breakdown.CAUTIONThere is a protruding part inside the printer body. Wear items such as hand gloves before insertingyour hand during maintenance and be careful so as not to injure yourself.CAUTIONCause and Action for Error CodeBelow errors are the representative error messages and actions in the printer or laminating unit (laminator). Refer toTroubleshooting (detailed version) of the Setup Guide (electronic manual) for error messages that are not mentioned here.Error Code Message on the Status MonitorAction01020480 Printer door is open. Close printer door.01020481 Cleaning roller not attached. Attach cleaning roller.01023A00 Out of card. Replenish card in the card cassette.01023A80 Problem occurred in the laminator. Printed card cannot belaminated. Remove laminator problem. Laminating will startautomatically once laminator is in the Ready mode.01033600 Unable to control ink. Open printer door and check the inkinstallation.01033B81 Feed jam. Take out the card cassette and remove jammedcard.01033B82 – Card jam in the printer. Open printer and remove card.01033B8501033B8801033B86 Problem occurred in the laminator. Remove laminator problemand initialize printer.01043681 Cannot find ink mark. Open printer door to check the installationof ink.01420081 Out of ink. Open printer door and change into new ink.01420082 Laminator is out of film. Printed cards cannot be laminated.Open the front door and replace with a new film.Laminating will start automatically when the laminator switchesto the Ready mode.Close printer door.Attach cleaning roller.Replenish card in the card cassette.Refer to instruction manual of the laminator unitand remove the laminator problem.Check if ink ribbon is attached correctly.Remove jammed card by referring toTroubleshooting (Feed Jam) in this book.Remove jammed card by referring to Troubleshooting(Jam inside printer) in this book.Refer to instruction manual of the laminator unit andremove the laminator problem. When the laminatorswitches to the Ready mode, open and closethe printer door to initialize the printer.Check if there is any problem with the ink ribbon.Change into new ink ribbon.Change into new laminating film.
29(to the next page)1.Remove the card cassette cover.Refer to page 14 of this manual for setting of cards.Removing Jammed CardStains such as fingerprints on theprinted surface will result in printing errors. Use lint-free gloves when handling the card.CAUTIONFeed Jam2.Remove the jammed card.Remove the cards in the cassette and remove thejammed card at the bottom.If the card is jammed inside the printer and difficult tobe removed, open the jog cover behind the cardcassette. Turn the jog dial anti-clockwise (upward) andthe card will come out. The jog cover can be removedby pulling the lock at the center right towards you whilepushing it leftwards.4.Open and close the printer doorPrinter will start to initialize and return to the Readymode.When there are frequent feed jamsThere is possibility that adjustment of the cardcassette does not fit the card that is being used. Referto page 16 of this manual for adjustment of cardthickness and gate adjustment of the card cassette.Jam inside the printerOpen the printer door and remove the ink cassette.Refer to page 12 of this manual for setting of inkribbon.Check the inside visually to find out where the jammedcard is.Use the corresponding method to remove the cardaccording to the condition of the jam.Do not touch inked surface with your hand.CAUTION3.Return unused cards to the cassette and put onthe card cassette cover. Refer to pages 14 and15 of this manual for setting of cards.A. When card is at the right (near inverter)B. When card is at the left (near printing unit)Jog CoverJog DialInverter
30Troubleshooting (continued)1.Open the jog cover behind the card cassette, turnthe JOG dial to move card to the center of theinverter. Refer to Feed Jam (page 29 of thismanual) on how to open the jog cover.Push with your hand if the card does not move.A. When card is at the right (near inverter)C. When card can barely be seen from the encoding unitBe careful not to drop the ink ribboninto the interior of the printer when removing the inkcassette.CAUTIONStand the ink cassette after removingit. Allowing the inked surface to touch the ground willdirty the cassette and cause it to malfunction.CAUTION2.With the guard component (green color) on yourright, turn the inverter vertical with your hand.Turning the inverter will move the card away fromits center. As such, turn the jog dial to returncard to the center of the inverter while you areturning the inverter.3.Turn the jog dial to move card to the top andremove with hand.4.Install the ink cassette and close the printerdoor. Refer to pages 13 and 14 of this manual.Printer will start to initialize and return to the Readymode.CardGuard Component

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