Laird Connectivity TIWI1-01 TIWI TRANSCEIVER MODULE User Manual OneExpert DSL User s Guide

LS Research, LLC TIWI TRANSCEIVER MODULE OneExpert DSL User s Guide

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OneExpert DSL User’s Guide
Network and Service EnablementOne Milestone Center CourtGermantown, Maryland 20876-7100 USAToll Free 1-855-ASK-JDSU • Tel +1-301-353-1560 • Fax +1-240-404-1996www.jdsu.comOneExpert DSL User’s Guide
OneExpert DSL User’s Guideii 22052280, Rev 001 April 2014NoticeEvery effort was made to ensure that the information in this document was accurate at the time of printing. However, information is subject to change without notice, and JDSU reserves the right to provide an addendum to this document with information not available at the time that this document was created.Copyright © Copyright 2014 JDS Uniphase Corporation. All rights reserved. JDSU, Network and Service Enablement, and the JDSU logo are trademarks of JDS Uniphase Corporation (“JDS Uniphase”). All other trademarks and registered trademarks are the property of their respective owners. No part of this manual may be reproduced or transmitted electronically or otherwise without written permis-sion of the publisher.Copyright release Reproduction and distribution of this guide is authorized for Government purposes only.TrademarksJDS Uniphase, JDSU, and OneExpert DSL are trademarks or registered trademarks of JDS Uniphase Corporation in the United States and/or other countries.Bluetooth is a registered trademark of The Bluetooth SIG, Inc. in the United States and/or other countries.CopperGate is either a trademark or registered trademark of CopperGate Communications, Ltd in the United States and/or other countries.iPad, iPod, and iPhone are registered trademarks of Apple, Inc. in the United States and/or other countries.MotoPLYR is either a trademark or registered trademark of Motorola Mobility, Inc. in the United States and/or other countries.StrataSync is a registered trademark of JDS Uniphase Corporation in the United States and/or other countries.Specifications, terms, and conditions are subject to change without notice. All trademarks and reg-istered trademarks are the property of their respective companies.Ordering informationThis guide is a product of JDSU's Technical Information Development Department, issued as part of the OneExpert DSL. You can obtain the manual through StrataSync. A printed quick card ships with the instrument and can be downloaded through StrataSync.
OneExpert DSL User’s GuideApril 2014 22052280, Rev 001 iiiTerms and conditionsSpecifications, terms, and conditions are subject to change without notice. The provision of hard-ware, services, and/or software are subject to JDSU’s standard terms and conditions, available at www.jdsu.com/terms.Federal Communications Commission (FCC) NoticeThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica-tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condi-tions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.Any changes or modifications not expressly approved by JDSU could void the user's authority to operate the equipment.Industry Canada Requirements This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélec-trique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.This Class A digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.EMC Directive Compliance This product was tested and conforms to the EMC Directive, 89/336/EEC as amended by 92/31/EEC and 93/68/EEC for electromagnetic compatibility.Low Voltage Directive ComplianceThis product was tested and conforms to the Low Voltage Directive, 73/23/EEC as amended by 93/68/EEC. Conformity with this directive is based upon compliance with the harmonized safety stan-dard, EN60950.
OneExpert DSL User’s Guideiv 22052280, Rev 001 April 2014WEEE and Battery Directive ComplianceJDSU has established processes in compliance with the Waste Electrical and Electronic Equipment (WEEE) Directive, 2002/96/EC, and the Battery Directive, 2006/66/EC.This product, and the batteries used to power the product, should not be disposed of as unsorted municipal waste and should be collected separately and disposed of according to your national regulations. In the European Union, all equipment and batteries purchased from JDSU after 2005-08-13 can be returned for disposal at the end of its useful life. JDSU will ensure that all waste equip-ment and batteries returned are reused, recycled, or disposed of in an environmentally friendly manner, and in compliance with all applicable national and international waste legislation.It is the responsibility of the equipment owner to return equipment and batteries to JDSU for appro-priate disposal. If the equipment or battery was imported by a reseller whose name or logo is marked on the equipment or battery, then the owner should return the equipment or battery directly to the reseller.Instructions for returning waste equipment and batteries to JDSU can be found in the Environmental section of JDSU’s web site at www.jdsu.com. If you have questions concerning disposal of your equipment or batteries, contact JDSU’s WEEE Program Management team at WEEE.EMEA@jdsu.com.
OneExpert DSL User’s GuideApril 2014 22052280, Rev 001 vTable of ContentsAbout this Guide xiPurpose and scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiAssumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiConventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiChapter 1 Introduction 1About the OneExpert DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Features and capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Preparation for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3What ships with the OneExpert DSL?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Chapter 2 Quick Tour 5Exploring the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Arrow keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8OK key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8System keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Power key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Exploring the bottom panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Exploring the connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9USB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9POTS connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Network connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table of ContentsOneExpert DSL User’s Guidevi 22052280, Rev 001 April 2014ERJ45 Wiring connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9RJ11 Wiring connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10DSL connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Exploring the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Navigating the user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Chapter 3 Utilities 15Accessing the System menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Specifying system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Remotely operating a OneExpert DSL unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Establishing an Ethernet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Viewing the device interface on the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Using a PC keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19VNC availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Ending a remote operation session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Enabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Configuring international settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Updating the instrument software over a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Updating software using USB Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Viewing unit options and revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Restoring factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Changing screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Adjusting the backlight brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Setting the backlight timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Setting the power off delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Specifying user information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Specifying network profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Accessing the web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Navigating the browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Opening a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Adding bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Exiting the browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Synchronizing to the StrataSync server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Managing jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Associating results to a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Managing files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Opening files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Renaming files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Deleting files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Copying and pasting files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Uploading files (FTP/HTTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table of ContentsOneExpert DSL User’s GuideApril 2014 22052280, Rev 001 viiUsing the tray menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Saving results to a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Saving a report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Viewing a report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Capturing a screen shot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Disabling the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Enabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Setting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Chapter 4 DSL Testing 35About xDSL testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Selecting the test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Specifying test settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Loading a test profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Specifying DSL settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Saving test profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Connecting to the line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Connecting to a single twisted pair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Connecting to bonded twisted pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Connecting to a single pair at the NID/demarc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Connecting to bonded pairs at the NID/demarc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Testing the physical layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Testing line quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Terminating the loop (SELT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Performing a ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42FTP throughput testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42After running the test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Chapter 5 Wiring Tools 45About the Wiring Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Wire Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Wire Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Sending tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Chapter 6 HPNA Testing 49About HPNA Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Connecting to the line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Monitoring the HPNA network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Testing the HPNA network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Table of ContentsOneExpert DSL User’s Guideviii 22052280, Rev 001 April 2014Chapter 7 Testing with SmartIDs 53About the SmartID tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Locating SmartIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Coax Map test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Whole Home Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Testing the home link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Testing the home network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Chapter 8 Copper Testing 63About copper testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Measuring voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Locating faults using the TDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Measuring opens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Measuring longitudinal balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Detecting load coils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Testing voice service and Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Running a OneCheck Copper test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Routing the cables through the glove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Chapter 9 Using the OneExpert DSL with a mobile device 73About using the OneExpert DSL with a mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Controlling the OneExpert DSL user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Chapter 10 Test Results 77Saving results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Saving results to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Saving results to a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78DSL Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79DSL statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Packet Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81DSL RTX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82DSL Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83DSL Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Troubleshooting using the graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83IP Data results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Ping results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84File Transfer results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Table of ContentsOneExpert DSL User’s GuideApril 2014 22052280, Rev 001 ixHPNA results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Node list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Node details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Network Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85SmartID results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Test Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Detailed View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Sweep Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Copper results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87AC voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87DC voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Distance to short . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Opens/Capacitance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89DC current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Longitudinal balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Load coil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90TDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Appendix A Troubleshooting 91Getting Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Resolving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93General testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Copper testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93DSL testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Data testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Appendix B Specifications 97Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Connector specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Customer Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Standard support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Instrument repair and calibration services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Technical assistance (business hours) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Product documentation library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Table of ContentsOneExpert DSL User’s Guidex22052280, Rev 001 April 2014Add-on services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Extended product and systems support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Professional and consulting services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Training options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
OneExpert DSL User’s GuideApril 2014 22052280, Rev 000 xiAbout this GuideThis chapter describes how to use this guide. Topics discussed in this chapter include the following:•“Purpose and scope” on page xii•“Assumptions” on page xii•“Conventions” on page xii
About this GuidePurpose and scopeOneExpert DSL User’s Guidexii 22052280, Rev 000 April 2014Purpose and scopeThe purpose of this guide is to help you successfully use the features and capabilities of the OneExpert DSL. This guide includes task-based instructions that describe how to configure, use, and troubleshoot the general functions of the OneExpert DSL. Additionally, this guide provides a description of JDSU’s warranty. For terms and conditions of the licensing agreement, go to www.jdsu.com.AssumptionsThis guide is intended for novice, intermediate, and experienced users who want to use the OneExpert DSL effectively and efficiently. We are assuming that you have basic computer experi-ence and are familiar with basic telecommunication concepts, terminology, and safety.ConventionsThe symbols and safety terms used in this guide are described in the following tables.NOTE:For information about CE compliance, see the Declaration of Conformity or contact your local JDSU representative. A copy of the declaration is included in the shipping package. Table 1 Typographical conventionsDescription ExampleUser interface actions appear in this typeface. On the Status bar, click Start.Buttons or switches that you press on a unit appear in this TYPEFACE.Press the ON switch.Code and output messages appear in this typeface.All results okayText you must type exactly as shown appears in this typeface.Type: a:\set.exe in the dialog box Variables appear in this typeface. Type the new hostname.Book references appear in this typeface. Refer to Newton’s Telecom DictionaryA vertical bar | means “or”: only one option can appear in a single command. platform [a|b|e]Square brackets [ ] indicate an optional argument. login [platform name]Slanted brackets < > group required arguments. <password>
About this GuideConventionsOneExpert DSL User’s GuideApril 2014 22052280, Rev 000 xiiiTable 3 Symbol conventionsTable 4 Safety definitionsTable 2 Keyboard and menu conventions Description ExampleA plus sign + indicates simultaneous keystrokes. Press Ctrl+sA comma indicates consecutive key strokes. Press Alt+f,sA slanted bracket indicates choosing a submenu from menu. On the menu bar, click Start > Program Files.This symbol represents a general hazard.This symbol represents a risk of electrical shock.This symbol represents a risk of explosionThis symbol represents a Note indicating related information or tip.This symbol, located on the equipment, battery, or packaging indicates that the equipment or battery must not be disposed of in a land-fill site or as municipal waste, and should be disposed of according to your national regulations.DANGERIndicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.WARNINGIndicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.CAUTIONIndicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
About this GuideConventionsOneExpert DSL User’s Guidexiv 22052280, Rev 000 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 11Chapter 1IntroductionThis chapter provides a general description of the OneExpert DSL. Topics discussed in this chapter include the following: •“About the OneExpert DSL” on page 2•“Features and capabilities” on page 2•“Preparation for use” on page 3
Chapter 1 IntroductionAbout the OneExpert DSLOneExpert DSL User’s Guide 22052280, Revision 001222052280, Revision 001 April 2014About the OneExpert DSLThe OneExpert DSL is a product that addresses the emerging need for an installation tool for the service provider technicians installing triple play services. The OneExpert DSL is for technicians installing Broadband Data services at customer premises. It is used to test the broadband delivery to the home, the home wiring inside the home and the proper operation of services inside the home.OneExpert DSL is a modular test platform and with its DSL module, it supports DSL, copper, services and home networks. Its modularity will ensure years of use and the combination of its multi-touch user friendly interface with unique JDSU OneCheck automated tests provides more expertise and ease of use for complex task for field technicians. This enables technicians to fix problems the first time while improving access and home network quality.In addition, providers can also improve their work process, data flow and OPEX by expanding field tester usage in a connected world with StrataSync and Mobile connectivity.Features and capabilitiesFeatures and capabilities of the OneExpert DSL include the following: xDSL• Turn up and troubleshoot DSL services• Provide packet statistics and analysis.• Test ADSL2+/VDSL2 including bonded and vectored pairs• SELTFigure 1 OneExpert DSL
Chapter 1 IntroductionPreparation for useOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 3IP Data• Ethernet (Ping Tool)• IP ping testing (IPoE)Home Wiring•Wire Map• Cable ID/Toner•Coax Map•HPNACopper•Multimeter– AC volts– DC volts– Resistance•TDR• Opens (distance) and capacitance•Balance• Load coil detect• POTS callsPreparation for useThis section explains how to start using the OneExpert DSL.When you unpack the OneExpert DSL, do the following:• Inspect the OneExpert DSL for damage.• If undamaged, save the box and packing materials in case you need to ship the OneExpert DSL in the future.• Remove the protective film from the LCD. This film is in place for protection during shipment. There is tab in the lower right corner for easy removal.Before using the OneExpert DSL for the first time, do the following:• Turn the OneExpert DSL ON (use the green button on the front of the unit), and then verify that it is operating properly by navigating through a few menus.• If the Batt. LED is red, charge the battery.NOTE:This handheld instrument is not intended to be body worn, or operated while held against the body.
Chapter 1 IntroductionWhat ships with the OneExpert DSL?OneExpert DSL User’s Guide 22052280, Revision 001422052280, Revision 001 April 2014What ships with the OneExpert DSL?When you unpack the OneExpert DSL, the following items are included as standard. • ONX-580 mainframe• Battery (installed in the unit)• AC adapter and power cordOptionsThe following sections list the options available for the OneExpert DSL base unit. OptionsYou can order software options to add functionality to the HST-3000. Tab le 1 lists the available soft-ware options and part numbers.NOTE:For additional information about OneExpert DSL options and services, contact your local JDSU representative or contact JDSU through the company web site, www.jdsu.com.Table 1 Software optionsPart Number DescriptionONX580-APPLE Provides the ability to communicate with Apple mobile devices (iPad, iPod, iPhone) over Bluetooth.ONX580-BONDED Allows xDSL testing over two pairsONX580-BLUETOOTH Allows wireless connectivity to either connect/communicate with mobile devices, to test with a SmartID Plus probe, or transfer files from the OneExpert DSL to a PC.ONX580-HPNA Allows testing of HPNA networks
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 52Chapter 2Quick TourThis chapter introduces the keypad, LEDs, connectors, and graphical user interface. Topics discussed in this chapter include the following:•“Exploring the front panel” on page 6•“Exploring the bottom panel” on page 8•“Exploring the connector panel” on page 9•“Exploring the top panel” on page 11•“Navigating the user interface” on page 11
Chapter 2 Quick TourExploring the front panelOneExpert DSL User’s Guide622052280, Revision 001 April 2014Exploring the front panelThe controls and LEDs on the front panel, shown in Figure 2, are used to operate the OneExpert DSL, set up tests, and view data.The following paragraphs describe each of the controls and LEDs on the front panel.Figure 2 OneExpert DSL front panelLCDStatus LEDsArrow keysPower keyOK keyCancel system keyHome system keyFunction keysTray system key
Chapter 2 Quick TourExploring the front panelOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 7Status LEDsThese indicators report the status of the OneExpert DSL. The function of each LED is described in Tab le 2 .LCDThe LCD is a touchscreen that operates similar to a mobile device (such as an iPad or similar Android device), where you swipe to go to the next page or zoom in/out with pinching or opening your fingers. Function keysUse to select screen-specific options or to select pop-up menus associated with each key.Table 2 Status LEDsLED FunctionSync Reports the status of modem synchronization.– Blinking green indicates that the modems are training.– Solid green indicates that the modems are synchronized (reached Showtime).Network Indicates the status of network connectivity. – Blinking green indicates that the unit is acquiring an IP address.– Solid green indicates frames an IP address has been acquired.– Blinking amber indicates a timeout - the unit was unable to acquire an IP address.– If the Frame LED is not illuminated, the network is not active (either the unit is not connected or it is logged off.NOTE: The Sync and Network LEDs alternately blink green when in sleep mode (power saving mode).Error Solid red indicates error and alarm conditions. The type of error varies depending on the application.Batt A multi-color LED that indicates the battery status.– Solid green indicates that either the battery charge is higher than 30%, or that an external source is powering the unit.– Solid red indicates that the battery charge is critically low, less than 10%.– Solid amber indicates that the battery is getting low, the charge is between 10% and 30%.Charge A multi-color LED located next to the charger connector that indicates the charge sta-tus.– Solid green indicates that charging is complete.– Slow flashing red indicates that the battery charge is critically low, less than 10%.– Fast flashing red indicates that the charging was suspended due to a fault and user intervention is necessary (for example, the wrong charger is attached).– Solid red indicates that the charging was suspended due to overheating. The unit can continue to run, no user intervention necessary.– Solid amber indicates that the battery is charging.
Chapter 2 Quick TourExploring the bottom panelOneExpert DSL User’s Guide822052280, Revision 001 April 2014Arrow keysUse the arrow keys to navigate through menu selections.OK keyThe OK key is used to accept a changed setting or to proceed to the next menu.System keysUnder the Navigation arrow keys, there are three system keys: Power keyUse the power key to turn the OneExpert DSL power on or off. Press and hold until the unit beeps to turn on or off.Exploring the bottom panelThe OneExpert DSL +12VDC connector is located on the bottom end of the instrument. This connector is used to power the OneExpert DSL and to charge the lithium battery inside.Key DescriptionBack/Cancel – exit a menu or to go back to the previous menu.Home – Return to the main/home screenTray – Launch the Tray menu. From the Tray Menu you can save test reports, turn on/off Bluetooth, or enable/disable Remote Operation.Figure 3 OneExpert DSL bottom panel
Chapter 2 Quick TourExploring the connector panelOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 9Exploring the connector panelThe connector panel is located on the right side of the instrument and under a rubber flap. When the connectors are not being used, place the rubber flap over the connector panel to keep out dust and rain. Use the connector panel to connect the OneExpert DSL to the line under test. Figure 4 shows the connector panel.USB connectorsThe USB connectors are used for connecting Smart IDs, exporting test results to a flash drive, or for performing firmware upgrades from a flash drive.POTS connectorThe POTS connector is used for:• HPNA testing on twisted pair• POTS testingNetwork connectorsTwo Ethernet/Network ports are used to connect to Ethernet networks which allows synchronizing with StrataSync, upgrading software, and remotely connecting to the OneExpert DSL.ERJ45 Wiring connectorThe RJ45 Wiring connector is used for:• Ethernet Ping• RJ45 wire IDFigure 4 OneExpert DSL connectors right panelxDSL connector
Chapter 2 Quick TourExploring the connector panelOneExpert DSL User’s Guide10 22052280, Revision 001 April 2014• RJ45 toning• Wire mapping to smart remoteRJ11 Wiring connectorThe RJ11 Wiring connector is used for:• RJ11 wire ID• RJ11 toning• Coax wire ID (with supplied adapter cable)• Coax toning (with supplied adapter cable)• RJ11 wire mapping to smart remote• Volt/Ohm measurementsDSL connectorThe DSL connector, located on the bottom module, is used for:• Testing VDSL or ADSL on twisted pair cableRingsThe rings on the corners of the instrument can be used to attach a carry strap.WARNING: ELECTRICAL SHOCKElectrical shock may result in serious injury or death. Use care when connecting to telecommu-nications circuits, to be sure that you do not come in contact with exposed conductors or power mains. Connect TNV signals to TNV ports only.CAUTION: FIRE HAZARDTo reduce the risk of fire, use only 26 AWG or larger telecommunications line cord between the DSL connector and the wall.NOTE: ELECTROSTATIC DISCHARGE IMMUNITYWhen using an Ethernet crossover cable, JDSU recommends using a shielded crossover cable for the best immunity to electrostatic discharge (ESD).
Chapter 2 Quick TourExploring the top panelOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 11Exploring the top panelThe Copper connectors are located near the top panel.The copper connectors are used for:•Multimeter– AC volts– DC volts•TDR• Opens (distance) and capacitance•Balance• Load coil detect•POTSNavigating the user interfaceThe user interface of the OneExpert DSL is designed to be intuitive and easy to use. The LCD is a touchscreen that operates similar to a mobile device (such as an iPad or similar Android device), where you swipe to go to the next page or zoom in/out with pinching or opening your fingers.Using the interface, you can view test results, set up the OneExpert DSL, and configure test parameters.Figure 5 OneExpert DSL top panelCAUTION: INSTRUMENT DAMAGEConnecting to circuits with voltage higher than 300V, compared to ground, may damage the internal components. Connect only to circuits with less than 300V.WARNING: ELECTRICAL SHOCKElectrical shock may result in serious injury or death. Use care when connecting to telecommu-nications circuits, to be sure that you do not come in contact with exposed conductors or power mains. Connect TNV signals to TNV ports only.
Chapter 2 Quick TourNavigating the user interfaceOneExpert DSL User’s Guide12 22052280, Revision 001 April 2014When you power up the OneExpert DSL, the user interface appears (see Figure 6).This is the main menu. The menu selections change depending on options enabled on your instru-ment. If a job has been activated (using the job manager), the circuit, ticket, and tech ID appear above the system keys.The header area provides battery status, indicates whether the adapter is plugged in, and displays the date and time.Each main item is a collapsible menu.Figure 6 User interface - main menuFigure 7 User interface - example of collapsible menus
Chapter 2 Quick TourNavigating the user interfaceOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 13To expand a menuDo one of the following:• Touch the triangle on the right (the triangle rotates from pointing left to pointing down)• Use the arrow navigation keys to highlight the desired menu item (System is highlighted in Figure 6 above) and then press the OK key.To select a menu optionDo one of the following:• Touch the item• Use the arrow navigation keys to highlight the desired menu item and then press the OK key.Some menus may require you to enter text or numbers (for example, test settings or user informa-tion). The process is similar to data entry on a mobile device.To enter text or numbers1Touch the desired item.A data entry box appears.2Tap in the box. A keypad appears on the screen.3Use keypad to enter the data. – To switch from letters to numbers, use the button in the lower left (123 or ABC).– On the alphabetic keypad, the second key, the up arrow, is the shift key.– On the numeric keypad, the second key (1/2) allows you to move among multiple numeric screens.– The left pointing arrow with the x in it is the backspace key.
Chapter 2 Quick TourNavigating the user interfaceOneExpert DSL User’s Guide14 22052280, Revision 001 April 20144Touch the enter/return key (the fourth system key) on the screen keypad or press the OK key.If you have a test or function that you use frequently, you can make it a shortcut.To create a shortcutTouch and hold the icon for the function and then drag it to the bottom of the screen to create a shortcut. You can create up to four shortcuts.
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 153Chapter 3UtilitiesThis chapter describes utilities found in the System menu and the Tray menu. These include system settings, upgrading software, specifying user information, saving test reports, capturing a screen shot, and other tasks. Topics discussed in this chapter include the following:•“Specifying system settings” on page 16•“Setting the date and time” on page 17•“Remotely operating a OneExpert DSL unit” on page 18•“Enabling Bluetooth” on page 20•“Configuring international settings” on page 20•“Updating the instrument software over a network” on page 21•“Updating software using USB Flash” on page 21•“Viewing unit options and revisions” on page 22•“Restoring factory defaults” on page 22•“Changing screen settings” on page 22•“Setting the power off delay” on page 23•“Specifying user information” on page 23•“Specifying network profiles” on page 24•“Browsing the web” on page 25•“Synchronizing to the StrataSync server” on page 27•“Managing jobs” on page 28•“Managing files” on page 29•“Using the tray menu” on page 31•“Saving results to a job” on page 31•“Saving a report” on page 32•“Capturing a screen shot” on page 32•“Setting the volume” on page 33
Chapter 3 UtilitiesAccessing the System menuOneExpert DSL User’s Guide16 22052280, Revision 001 April 2014Accessing the System menuThe System menu is available on the main menu screen.To access the System Settings menu• From the main menu, touch the System menu item.The collapsible menu opens (the triangle rotates from pointing left to pointing down).Specifying system settingsUsing the System Settings menu, you can set the date and time, configure port settings, adjust print settings, adjust remote control settings, and configure international settings.1From the System menu (Figure 8 on page 16), touch the System Settings button.Figure 8 The System menuSystem menu
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 17The System Settings menu appears.Setting the date and timeThe first selection on the System Settings menu is Date and Time. The OneExpert DSL has an internal clock that you can set to provide accurate time stamps for test results.The following procedure describes how to set the date and time.To set the date and time1From the System Settings menu, select Date and Time.The Date and Time Settings menu appears.2Set the time by touching Time, turning the dials, and then touching Set.3Set the date by touching Date, using the arrows to set the month and year, touching the day on the calendar, and then touching Set.4Specify the Date Format by touching Date Format and then selecting either MM/DD/YYYY or DD/MM/YYYY format.5Specify the Time Format by touching Time Format and then selecting either 12 Hour or 24 Hour.6To change the Time Zone, touch Time Zone and then select your time zone.7If Daylight Savings Time (DST) is used in your area, touch DST Used to add a check mark.8If Time Synchronization is needed, touch Time Synchronization and then select NTP. If not needed, set Time Synchronization to None. Network Time Protocol (NTP) synchronizes your system clock with a central time server.
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s Guide18 22052280, Revision 001 April 20149If you selected NTP Time Synchronization specify the following:–NTP Server Address type (IPv4 Address, IPv6 Address, DNS Name)–NTP Server (the address of the server that the instruments gets the time from, for example 0.us.pool.ntp.org)The date and time are set.Remotely operating a OneExpert DSL unitThe optional Remote Operation features allows you to access the OneExpert DSL user interface from a PC or laptop computer through a virtual network connection (VNC), connecting over an Ethernet interface. To use this feature, you must have a VNC viewer program on the PC, the OneExpert DSL must be connected to the same network as the PC or laptop, and you must know the IP address of the OneExpert DSL. Establishing a VNC connection involves the following tasks:– Establishing an Ethernet LAN connection between the OneExpert DSL and a PC or laptop– Enabling Remote Operation using VNC– Control the OneExpert DSL using a PC keyboardEach of these operations is described in the following sections.Establishing an Ethernet connectionYou must have an Ethernet LAN cable to establish an Ethernet connection to the OneExpert DSL.To establish an Ethernet connection to the OneExpert DSL1Using an Ethernet cable, connect the OneExpert DSL to same Ethernet LAN as the PC or laptop you will use for the VNC:aConnect one end of the Ethernet cable to the OneExpert DSL Ethernet connector located on the side panel (see Figure 4 on page 9). bConnect the other end of the Ethernet cable to the LAN.2From the System Settings menu, select Remote Operation, and then do the following:aCheck Enable VNC Server.bIf you wish to specify a new password to access the OneExpert DSL, touch VNC Pass-word, click in the text box, and then enter a new password.3Configure the Network Profile settings to match your LAN settings.aFrom the System Settings menu, select Network. If you are connected to the network and the Network is active, the profile settings appear in the box at the top of the menu.bIf the settings don’t match your LAN touch Edit Profile and then modify the settings as needed.
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 19The Ethernet connection is established.Viewing the device interface on the PCAfter you have established an Ethernet connection, you must launch the VNC program to view the device interface.To view the device interface on the PC1Launch the VNC viewer on the PC.2In the viewer’s server address field, type the OneExpert DSL's IP address, and then select OK.A password entry box appears.3Enter the VNC password (found on the Remote Operation menu) and then click OK or press Enter.The OneExpert DSL user interface appears in the VNC viewer. 4To use a PC or laptop keyboard with the OneExpert DSL’s user interface, see “Using a PC keyboard” on page 19.5If the message, “Failed to connect to server” appears, the VNC viewer was not able to commu-nicate with the OneExpert DSL. If this happens, try the following solutions:– Make sure you are using the correct IP address for the OneExpert DSL.– From the PC or laptop, ping the OneExpert DSL IP address to verify the network link is working. If the link is not working, restart the OneExpert DSL and repeat step 1 through step 2.Using a PC keyboardAfter you have connected to the OneExpert DSL from a laptop or PC using the VNC viewer, you can use the computer’s mouse or keyboard to control the OneExpert DSL. Tab le 3 shows how the PC/laptop keys map to the OneExpert DSL keypad.VNC availabilityThe VNC program can control the following functions:Table 3 PC/laptop to OneExpert DSL key mapPC/Laptop key OneExpert DSL KeysF1 through F4 Correspond to the OneExpert DSL system keysF5 HomeF6 Tray menuF7 AutoTestEscape Cancel Enter OK
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s Guide20 22052280, Revision 001 April 2014In Ethernet TE, you can do a ping, trace route and similar data tests, but cannot change any data settings.In DSL, you can perform modem emulate tests with Data mode off.Ending a remote operation sessionTo end a remote operation session, either exit the VNC session on the PC/laptop or turn the OneExpert DSL off and then on again (power cycle).Enabling BluetoothThe Bluetooth option allows communication with a mobile device. To enable Bluetooth1From the System Settings menu, select Bluetooth.2Touch the box next to Enabled. A check mark appears.You can now use the OneExpert DSL with a mobile device. See “Using the OneExpert DSL with a mobile device” on page 73To disable Bluetooth, touch the box to remove the check mark.Configuring international settingsThe International Setting menu is used to select the language, units of measurement, and other international settings. There are two ways to select international settings:– Selecting a preset country. These selections automatically configure the settings as appro-priate for that country.– Configuring each setting individually. If you are not in one of the preset countries, or if the settings aren’t appropriate for your situation, you can configure each setting individually.These settings are stored when the unit is turned off.To configure international settings1From the System Settings menu, select International Settings.The International Settings menu appears.2Optional. Select Country to select a preset country.Selecting a specific country will automatically change the settings as appropriate for that country. For example, selecting Spain will automatically set the language to Spanish, unit of distance to meters, unit of temperature to celsius, noise filter to CCITT, cable size to millime-ters, TDR units to m/us, and numerical separator to a comma.3Change the settings as appropriate for Language, Measurement System, Temperature Units, Time Zone, and Cable Terminology.To change the settings, touch the menu item, and then select an item from the list.The international settings are configured.
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 21Updating the instrument software over a networkThe OneExpert DSL software can be upgraded in the field using the Ethernet Network port.To update over an intranet or network1Obtain the IP or FTP address where the software file is located, as well as the User Name and Password.2Connect the OneExpert DSL to the AC charger adapter to ensure an uninterrupted supply of power during the update.3From the System Settings menu, select Network Software Update.4Touch Update URL and then enter the complete IP address where the file is located.5Touch Username and then enter the User Name for the address.6Touch Password and then enter the Password for the address.7Select the Update system key.The update status is displayed on the screen.The unit powers down when done.Updating software using USB FlashThe OneExpert DSL software can be upgraded in the field using the USB port.To update over USB1Connect the OneExpert DSL to the AC charger adapter to ensure an uninterrupted supply of power during the update.2Connect a USB flash drive to the USB connector on the right panel.The OneExpert DSL will auto-detect the USB drive. This USB should contain the update file.3From the System Settings menu, select Network Software Update.WARNING: ELECTRICAL SHOCKElectrical shock may result in serious injury or death. Be sure the AC adapter is connected to the correct voltage mains. Do not use outdoors or in wet locations. Use only the AC adapter supplied with the tester.NOTEIn order for the update to work, you must enter the complete address, including the server and directory. For example, ftp://ftp.<your company>.com/<directory name>NOTE:The update will take several minutes.WARNING: ELECTRICAL SHOCKElectrical shock may result in serious injury or death. Be sure the AC adapter is connected to the correct voltage mains. Do not use outdoors or in wet locations. Use only the AC adapter sup-plied with the tester.
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s Guide22 22052280, Revision 001 April 20144Touch USB Update Path and then select the update file.5If the update doesn’t start automatically after selecting the file, select the Update system key.The update status is displayed on the screen.The unit powers down when done.Viewing unit options and revisionsThe following procedure describes how to view unit options and revisions.To view unit revisions and options1From the System Settings menu, select Hardware/Software Revisions.The revisions of the internal components and the software versions appear. The unit’s unique ID number also appears on this screen. You will need the unit ID if you are adding options to the unit.2From the System Settings menu, select Options.A list of the unit’s options appear and reports whether the option is enabled.Viewing revisions and options is complete.Restoring factory defaultsThe following procedure describes how to reset the OneExpert DSL to factory default settings.To reset to factory defaults1From the System Settings menu, select Restore Factory Settings.2At the prompt, press the OK key to restore the factory default settings. Press the Cancel to exit the prompt.Changing screen settingsThe Screen Settings menu allows you to adjust the brightness of the backlight and set the backlight timeout.Adjusting the backlight brightnessTo adjust the brightness of the backlight1From the System Settings menu, select Screen.NOTE:The update will take several minutes.NOTE:Restoring factory defaults resets test application settings and system settings (such as bright-ness, contrast, and volume), and powers down the unit.
Chapter 3 UtilitiesSpecifying system settingsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 232From the Screen Settings menu, select Backlight.3Change the brightness level using the left or right arrow key.The brightness is set.Setting the backlight timeoutThe backlight duration specifies the amount of idle time (no key presses and no line activity) to wait before the dimming the backlight to conserve battery life.To set the backlight duration1From the System Settings menu, select Screen.2From the Screen Settings menu, select Backlight Timeout.3Select a timeout. The backlight duration is set.Setting the power off delayThe power management settings menu allows you to select whether to automatically turn off the unit to conserve battery life, and set the time to wait before the backlight dims (“Setting the backlight timeout” on page 23).To set the power off delay1From the System Settings menu, select Power Management.2From the Power Management menu, select Power Off Delay.3Select the amount of idle time to wait before powering the unit off.Idle time refers to no key presses and no line activity. So, if you set the power off delay to 5 minutes and then begin a 15 minute test, the unit will not power down during the test because there is line activity.The auto power down parameters are set.Specifying user informationThe User Information menu allows you to enter specific information related to the technician using the OneExpert DSL. This includes the technician name, technician ID, location (city, county, state, country, postal code, and garage), and the account ID. This information is used when synchronizing with the StrataSync server.NOTE:The OneExpert DSL will not automatically power down when connected to the AC adapter. NOTE:A valid account ID must be entered in order to synchronize with the StrataSync server.
Chapter 3 UtilitiesSpecifying network profilesOneExpert DSL User’s Guide24 22052280, Revision 001 April 2014To specify user information1From the System Settings menu, select User Information.2Specify the user’s first and last name, workgroup, company, email address, and other infor-mation.3Press the Back/Cancel function key to exit the menu.Specifying network profilesThe network button is used to specify and store network profiles and to enable or disable a network profile.To specify network profiles1From the System menu (Figure 8 on page 16), touch the Network button.A list of network profiles appears. If you are currently connected to a network, that profile will appear at the top of the menu.2To modify a profileaHighlight the profile and then select Edit Profile.bSelect Profile Name and then enter a name for the profile. A descriptive name such as “Downtown IPv4/IPv6 Stateless” allows easier recognition by other technicians (vs “Garage1” or “Branch7”).cSelect Network Mode and then specify the network mode: IPv4, IPv6, or IPv4/IPv6 Dual Stack.Depending on the Network Mode, you may have one or more additional settings to specify.dIf you selected IPv4, do the following:–Select IPv4 Address Mode and then select Static or DHCP.If you selected DHCP, you are finished.– If you selected Static address mode, specify the following:IP Address (The OneExpert DSL's IP address to the access the provider network), Netmask (IP devices use a netmask IP address to determine if IP packets are to be routed to other networks or sub-networks) Gateway (The OneExpert DSL OneExpert DSL's gateway address. When an IP device has determined that a packet is not addressed to it or devices on the same sub-network (subnet), it sends all such packets to the gateway address for further routing to the correct address.DNS Server (If the IP Mode is Static enter the address of the DNS server.)eIf you selected IPv6, do the following:–Select IPv6 Address Mode and then select Manual, Stateles or DHCPv6.If you selected DHCPv6, you are finished.– If you selected Stateless address mode, specify the following:IPv6 DNS Address Mode (how the OneExpert DSL obtains the DNS address) and then select Manual or DHCPv6.
Chapter 3 UtilitiesBrowsing the webOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 25If you selected DHCPv6, you are finished.If you selected Manual, enter the IPv4 DNS Server address (the address of the DNS server).– If you selected Manual address mode, specify the following:IPv6 Global Address (The OneExpert DSL's IPv6 address to the access the network).IPv6 Subnet Prefix Length (specify the length of the subnet prefix, from 0 to 128).IPv4 Gateway (The IPv4 gateway address)IPv6 DNS Address Mode (how the OneExpert DSL obtains the DNS address) and then select Manual or DHCPv6.If you selected DHCPv6, you are finished.If you selected Manual, enter the IPv4 DNS Server address (the address of the DNS server).fIf you selected IPv4/IPv6 Dual Stack, do the following:–Select IPv4 Address Mode and then specify settings as described in step d above.–Select IPv6 Address Mode and then specify settings as described in step e above.gPress the Back/Cancel navigation key to return to the Profiles screen.The network profile is updated.3To disable a network profile, highlight the profile, and then touch the Network Off button. The profile is disabled. NOTE: This only disables the profile from being loaded onto the unit; it will not disable the actual network.Browsing the webWith the web browser feature, you can provide visual proof to customers that a circuit is correctly provisioned all the way to the Internet. The browser works over both DSL and Ethernet interfaces, allowing you to surf the web from the customer's NID or demarcation point using only the OneExpert DSL. For DSL applications, the browser is a separate mode that allows you to connect to any public web site on the Internet through an internet service provider. The browser can also be purchased as a general global application for use with the Ethernet port. Because the browser’s primary purpose is to demonstrate connectivity, it does not have all the capabilities of typical web browsers, such as Internet Explorer or Netscape Navigator. The web browser has the following limitations:– The browser does not cache web pages. The OneExpert DSL does not have sufficient memory to cache web pages. Each time a page is selected, the OneExpert DSL re-loads the page. – The browser does not currently support data entry through the browser. For example, you cannot log into a web mail account. – The browser does not currently support Java applets, and will not display web pages written in Java. Sites optimized for quick downloads, such as DSLReports.com, are not supported because they are based on Java.The following sections in this chapter describe how to access and use the web browser.
Chapter 3 UtilitiesBrowsing the webOneExpert DSL User’s Guide26 22052280, Revision 001 April 2014Accessing the web browserLike IP ping, you must have an established underlying network connection, such as PPP over Ethernet, before you can use the browser. After you have a successful network connection, the OneExpert DSL’s Network LED illuminates green. If the LED is red, the underlying connection is not ready, and the web browser (and IP ping) will not work.To access the web browser• From the System menu (Figure 8 on page 16), touch the Web Browser button.The web browser display appears.Navigating the browserYou can navigate the browser as you would with a mobile device, with tapping in text boxes to dis-play the keypad and enter the data, swiping your fingers to scroll, touching links to select them, and so on. In addition, you can connect a USB mouse or a USB keyboard/mouse combination to the OneExpert DSL to navigate the web browser as you would with a desktop computer. Going back or forward one pageOpening a web pageThere are two ways to open a web page.– Enter the address - tap the address box, and then use the keypad on the screen to enter the address.– Use a bookmark - touch the Bookmarks button and then select a bookmark.Adding bookmarksIf there is a specific page that you would like to view or if you visit a site frequently, you can book-mark it. There are six bookmark slots available: one for your Home URL and five others.To add bookmarks1On the main Web Browser page, touch the Bookmarks button.2Select a bookmark and then enter the URL.Exiting the browserWhen you are finished demonstrating internet access to the user, you should exit the browser.To exit the browser1Press the Home function key or tap the home icon on the browser menu.The browser closes.
Chapter 3 UtilitiesSynchronizing to the StrataSync serverOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 27Synchronizing to the StrataSync serverStrataSync® is a hosted, cloud-based software application that provides JDSU instrument asset, configuration, and test-date management. StrataSync manages inventory, test results, and perfor-mance data anywhere with browser-based ease and improves technician and instrument efficiency.Features include the following:• Pushing certain configuration settings to the OneExpert DSL• Adding and/or removing software options on the OneExpert DSL• Updating the software on the OneExpert DSL• Updating the software on the modem• Receiving certain configuration setting from the OneExpert DSL• Tracking ownership of the OneExpert DSLTo obtain the latest configuration settings, software options and updates, and ownership registration information, the OneExpert DSL can synchronize with a JDSU server via the internet. The synchro-nization also stores any user files saved on the unit to the StrataSync server. This procedure should be undertaken immediately upon receipt of the unit and on a regular (daily) basis thereafter to ensure that the unit is as up-to-date as possible and to allow all user information to be backed up. Before attempting to synchronize with StrataSync, please confirm your server settings with your manger or your company's IT organization.To sync with StrataSync1If you haven’t already done so, specify the user information on the User Info menu (see “Specifying user information” on page 23). A valid account ID must be entered in order to synchronize with the StrataSync server.2From the System menu (Figure 8 on page 16), touch the StrataSync button.The StrataSync settings menu appears.3Specify the connection and server settings.Setting DescriptionConnection Specify which connector to use - 10/100 Ethernet or xDSL.Connection Type Specify how to connect to the server.– Lookup – Use an intermediate server that will automatically identify (“lookup”) the specific StrataSync server to be addressed. The lookup server connection type is typically used when there are multiple Strata-Sync servers in the user’s corporate footprint.)– Direct – Use a direct reference to a specific StrataSync server)NOTE: The OneExpert DSL uses HTTPS (secure HTTP) to connect to the server.Server Method Specify how to refer to the server (this applies for both connection types)– Address Server by IP (192.168.0.1)– Address Server by Name (myServer)Lookup Server Port Enter the server port number.
Chapter 3 UtilitiesManaging jobsOneExpert DSL User’s Guide28 22052280, Revision 001 April 20144Touch the Start button.As the process runs, the sync state is displayed in the lower left.• Upon synchronization with the StrataSync server, the unit will send to the server the following information:– The unit’s serial number.– The unit’s hardware information - constituent assemblies and their revision levels.– The unit’s MAC address.– The unit’s User settings - name (user/technician) and ID.If the configuration information contained on the server is newer than that on the unit, the server will be considered to be the most up-to-date.• The server will then send any files to the unit being synchronized that it determines are newer than those on the unit.• The unit will then send any Reports, Configuration profiles, screen shots, etc. that have been saved on the unit since the last configuration.• The server then applies any applicable Options to the unit.• Lastly, if any upgrades are available, the user will be informed of their availability and asked to verify their desire to receive the upgrade.When synchronization is complete, the Status will indicate “Sync Complete”. The unit may be disconnected from the server.Managing jobsThe Job Manager is used to associate test results from different applications (for example HPNA, Optical Power Meter, DSL, and Copper Pair Check) to a single job. If any jobs have been saved, they appear in the list. The Job Manager allows you to setup a new job, edit an existing job, activate a job, or delete a job.To manage jobs1From the System menu (Figure 8 on page 16), touch the Job Manager button.If any jobs have been created, they will be listed on the screen.2To create a new job, touch the New button, and then enter the work ticket, BAN, and UUID.3To edit an existing job, highlight the job you wish to modify, select the Actions system key, and then select Edit Job.4To select multiple jobs (to activate, export, or delete)Lookup Server Name Enter the server name.Setting DescriptionNOTE:If an Option Code was entered as a part of synchronization, power must be cycled to the unit to complete the process and initialize the option.
Chapter 3 UtilitiesManaging filesOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 29aTouch the Manage button. The jobs list appears. bTouch to select the jobs. A check mark appears next to the job.cTouch the Manage button to return to the Job Manager screen.5To activate a job, highlight the job to activate, and then press the Activate system key. “Active” appears on the job listing.6To export a job, highlight the job you wish to export (or highlight multiple, as described in step 4), select the Actions system key, and then select Export. The job will be exported as a XML file.7To delete a job, highlight the job you wish to delete (or highlight multiple, as described in step 4), select the Actions system key, and then select Delete. A confirmation box appears. Select Yes.Associating results to a jobTo associate results to a job1After running a test, touch the Setup & Tests button.2Select Save.The file is saved.Managing filesThe OneExpert DSL file browser is used to open, rename, copy, or delete saved result files or screen shots. To manage saved result files1From the System menu (Figure 8 on page 16), touch the File Browser button.The File Manager screen is displayed with all saved results.2Use the up and down arrow keys to move among folders and files.NOTE:Once a job has been successfully uploaded to the job server, the job is deactivated and locked (i.e., cannot edit the ticket number or other fields). The next job must be a new ticket. This ensures that the correct test data is being saved and exported with the correct job. The check box next to the job will be greyed out.NOTE:If you have a USB flash drive connected to the OneExpert DSL, there is a USB File Browser button on the System menu, in addition to the File Browser. Both browsers operate in the same manner.
Chapter 3 UtilitiesManaging filesOneExpert DSL User’s Guide30 22052280, Revision 001 April 2014Opening filesTo open a file1Using the up and down arrow keys, highlight the desired file.2Press the OPEN system key.The contents of the file are loaded to the screen for viewing.Renaming filesTo rename a file1Using the up and down arrow keys, highlight the desired file.2Press the Rename system key.The Rename screen is displayed.3Touch the file name in the box.A keypad appears on the screen4Touch the enter/return key on the screen keypad or press the OK key.The new file name appears in the File Manager screen.Deleting filesTo delete files1Using the up and down arrow keys, highlight the desired file.2Press Delete system key.The files are erased.Copying and pasting filesTo copy files1Using the up and down arrow keys, highlight the desired file, and then press the File Options system key.2Do one of the following:–Select Copy, navigate to another folder or drive, press the File Options system key, and then select Paste.The file is pasted and the File Manager screen appears.– Select either Copy to USB if you are using File Browser or Copy to Internal if you are using the USB File Browser.The file is copied and the File Manager screen appears.
Chapter 3 UtilitiesUsing the tray menuOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 31Uploading files (FTP/HTTP)To upload files1Using the up and down arrow keys, highlight the desired file.2Press the File Options system key, and then select Upload FTP/HTTP.The Upload settings appear.3Specify the Upload URL, Username, and Password.4Touch Apply. The upload starts.When the upload finishes, a message appears stating that the selected files were uploaded. Press OK to close the message.Using the tray menuThe tray menu, shown in Figure 9, can be accessed either by pressing the Tray function key or by swiping downward from the top of the LCD.Saving results to a jobIf you are currently running a test, you can save test results to a job.To save results to a job• Access the Tray menu and then touch Save to Job.The current test results are saved to the job.You must have an active job and active test. The text will be gray if there is no active job.Figure 9 Tray menu
Chapter 3 UtilitiesUsing the tray menuOneExpert DSL User’s Guide32 22052280, Revision 001 April 2014Saving a reportIf you are currently running a test, you can save test results as a report.To save a report1Access the Tray menu and then touch Save Report.You must have an active test or the text will be gray.A Save Report window appears.2Enter the name of the report.3Specify the format for the report.4If there is an active job, select whether to include the job info in the report. This selection only appears if a job is active.5Select whether to view the report after saving.6Touch Save.The current test results are saved as a report.Viewing a reportIf you have a saved report, you can view the report.To view a report1Access the Tray menu and then touch View Report.You must have a saved report or the text will be gray.A View Report window appears, showing all of the saved reports.2Select a report to view.The report appears on the screen.Capturing a screen shotIn addition to or instead of a report, you can capture an image of the current screen.To capture a screen shot• Access the Tray menu and then touch Screen Shot.The PNG file is saved to the internal file manager.Disabling the networkThe tray menu allows you to disable the network profile.To disable the network• Access the Tray menu and then touch Network: Disabled.
Chapter 3 UtilitiesUsing the tray menuOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 33NOTE: This only disables the profile from being loaded onto the unit; it will not disable the actual network.Enabling BluetoothThe tray menu offers a shortcut to enable or disable Bluetooth connection.To enable or disable Bluetooth connection• Access the Tray menu and then touch Bluetooth.To verify whether Bluetooth is enabled, go to the System Settings menu and view the Blue-tooth menu. A check mark appears when Bluetooth is enabled.Setting the volumeThe tray menu allows you to control the instrument volume.1Access the Tray menu and then touch Volume.The volume scroll bar appears.2Either touch the + / - buttons on the screen or swipe your finger across the bar to move the line on the bar, adjusting the volume.
Chapter 3 UtilitiesUsing the tray menuOneExpert DSL User’s Guide34 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 354Chapter 4DSL TestingThis chapter provides task-based instructions for using the OneExpert DSL to gather DSL (VDSL, ADSL2+/2/1) statistics and verify connectivity. Topics discussed in this chapter include the following:•“About xDSL testing” on page 36•“Selecting the test mode” on page 36•“Specifying test settings” on page 37•“Testing the physical layer” on page 41•“Testing line quality” on page 41•“Terminating the loop (SELT)” on page 41•“Performing a ping test” on page 42•“FTP throughput testing” on page 42
Chapter 4 DSL TestingAbout xDSL testingOneExpert DSL User’s Guide36 22052280, Revision 001 April 2014About xDSL testingThe purpose of the DSL tests are to assess the quality of the xDSL signal and to verify the xDSL rates achieved at various points in the network. The tests involve three main steps:• selecting the test mode and specifying test settings• connecting to the line• running the testsThe ADSL/VDSL Bonding Option, order number ONX580-BONDED, is available for purchase. For additional information about OneExpert DSL OneExpert DSL options and services, contact your local JDSU representative or contact JDSU through the company web site, www.jdsu.com.Selecting the test modeBefore running any DSL tests, you must specify the test mode and specify test settings.To select the test mode1From the main menu, select DSL.2Select the test mode.– Single DSL (one pair)– Bonded DSL (two pairs)The Connection Details menu appears.3Specify test settings. See “Specifying test settings” on page 37.CAUTION:The modem has an exposed heat sink on the back of the instrument that must maintain unob-structed contact with ambient air. If the heat sink is blocked in any way it can become extremely hot, and modem performance can suffer. It is recommended that the unit not be operated flat on its back (heat sink down), in any DSL mode, for more than 15 minutes.
Chapter 4 DSL TestingSpecifying test settingsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 37Specifying test settingsBefore you begin testing, make sure the test settings on the OneExpert DSL OneExpert DSL match the settings of the line that you are testing.• To access the setup screen, select the Setup & Tests system key.Loading a test profileIf you have previously specified the settings and saved the test profile, you can load that profile so you don’t have to specify all of the settings again.To load a saved profile1Touch the Load button.A list of Modem Settings profiles appears. (If no profiles have been saved, the list will be empty.)2Select the profile to load.The settings are loaded.Specifying DSL settings1Touch the Modem Settings button.2Select DSL Interface and then specify whether to use the RJ45 connector or T/R/G (Tip/Ring/Ground) as the DSL interface.3Select xDSL Technology, and then select VDSL, ADSL, or xDSL (Auto). The Auto setting queries the DSLAM for the technology.4The Analog Technology is automatically set to xDSL over POTS.5Do one of the following:– If you selected ADSL as the Technology, select Standard & Annex and then specify the ADSL standard and annex (such as GLite AnnexA or ADSL2+ Annex M).– If you selected VDSL as the Technology, specify the VDSL Profile (such as 8A or 12B).6If you selected either VDSL or Auto as the Technology, select VDSL Vectoring and specify Full, Friendly, or Off.Vectoring technology is used on VDSL2 connections to reduce FEXT from other pairs in a binder group resulting in higher downstream and upstream rates for all the pairs in the group. Vector mode is available for single-line VDSL circuits only (not available for bonded, not avail-able for ADSL2). Vector Friendly mode is suggested when there is a need to emulate CPE incapable of full vectoring, but which have been designed to synchronize to a vectoring DSLAM without losing sync. It is a special software that is downloaded to the VTU-R modem enabling it to respond to a vectored request from a VTU-O to allocate net data rates across all bearer channels and to minimize excess SNR per channel.7Select Transport Mode, and then specify ATM, PTM, or Auto. This specifies whether data is transported over Asynchronous Transfer Mode (ATM) or Packet Transfer Mode (PTM). The Auto setting queries the DSLAM for the transport.
Chapter 4 DSL TestingSpecifying test settingsOneExpert DSL User’s Guide38 22052280, Revision 001 April 20148Specify the ATM Layer settings. This section only appears if you specified Auto or ATM trans-port mode.aSelect Encapsulation and then select LCC-SNAP or VC-MUX.bSet the VC Count between 1 and 4.cSpecify the VC settings for each virtual channel (VC 1 through VC 4): VPI, VCI, and VC Mode (Tx Rx or Rx only)9Select Advanced DSL Settings and then specify the following:aSpecify whether to use DSL Retransmission upstream or downstream. This setting is only available in non-bonded mode. This specifies whether the unit will advertise upstream or downstream G.INP support to the DSLAM. If the selection is changed, the modem resyncs in order to apply the new setting.bSpecify whether to use PhyR (impulse noise protection technology) upstream or down-stream.cSpecify whether to use SRA. Seamless Rate Adaptation changes the data rate while in operation without any interruption to data service.dSpecify whether to perform Bitswapping.eIf you selected VDSL or Auto as the Technology, select V43 Tones and enable or disable V43 tones. V43 tones are typically used during training, but your test requirements may include disabling these tones, This selection is not available if in ADSL mode. If vectoring is enabled, it is recommended that V43 tones are disabled. fSelect 24k Interlv Depth, and then select On or Off. Interleaving splits data packets into smaller bits, and then rearranging them so that contiguous data is now spaced further apart into a non continuous stream (and re-assembled by the modem). This is effective for lines susceptible to bursts of noise.10 Select Network Settings and then specify the following:aSelect Network Type and then specify Through-Bridge or TerminateThe two modes include the same testing capabilities, but the difference is in the IP addressing.In Terminate mode, the OneExpert DSL replaces the modem and test interface. In Through-Bridge mode, the OneExpert DSL replaces the modem, hub, and test inter-face. It does not use a DHCP server so it does not assign IP addresses to other equip-ment. The end equipment uses either the service provider-supplied IP address or one that is on the same network (same netmask).NOTE:Enabling DSL Retransmission (adding the check mark) only advertises support to the DSLAM. It does not guarantee the connection will use DSL Retransmission (G.INP) because G.INP is specified in the CO configuration.CAUTION: FAULTY RESULTSAny time the Network settings are changed, the network layer resets. If you change these set-tings during a test, you may cause errors in the test. Only change them before you begin a test.
Chapter 4 DSL TestingConnecting to the lineOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 39bSelect Data Mode and then specify IPoE, PPPoE, or MultiVLAN. None turns the data layer off.cSelect whether to do Automatic Login.dSelect MAC Address Mode and specify factory default or user defined.eSpecify whether VLANs are used (a check mark indicates they are used).fIf VLANS are used, specify the following:– Enter the VLAN ID and Priority.–Select IP mode and then specify the network mode: IPv4, IPv6, or IPv4/IPv6 Dual Stack.– Specify the network settings as described in “Specifying network profiles” step 2d to gPress the Back/Cancel navigation key to return to the main screen.Saving test profilesAfter specifying the test settings, you can save them as a test profile.To save test profiles1From the Setup & Tests screen, touch the Save button.2Enter a name for the profile.3Specify whether the profile will be shown on the Home screen4Touch Save.The profile is saved.Connecting to the lineThe method used to connect to the line varies depending on the test mode and line configuration.Connecting to a single twisted pairTo connect to a single twisted pair1Using the RJ-45 to telco clips cable, connect the RJ-45 to bed of nails test lead to the DSL connector on the right panel of the OneExpert DSL.2Connect the RJ-45 to bed of nails test leads to the desired pair, black to tip(A) and red to ring(B).The line is connected.
Chapter 4 DSL TestingConnecting to the lineOneExpert DSL User’s Guide40 22052280, Revision 001 April 2014Connecting to bonded twisted pairsTo connect to bonded twisted pairs1Using the RJ-45 to telco clips cable, connect the RJ-45 to telco clips test lead to the DSL connector on the right panel of the OneExpert DSL.2Connect the RJ-45 to telco clips test leads to the pairs: black to tip(A) and red lead to ring(B) for pair one; blue to T1 and yellow to R1.The line is connected. The modems begin to train on the lines automatically.If one of the pairs is not capable of bonding, or the pairs do not bond, a red error message box appears.Connecting to a single pair at the NID/demarcTo connect to a single twisted pair using the “Y” cable1Connect the single end of the test cable to the jack on the side of the OneExpert DSL.2Connect the blue end of the cable to Modem on the NID/demarc.The line is connected.Connecting to bonded pairs at the NID/demarcTo connect to bonded twisted pairs1Using the RJ-45 “Y” cable, connect the single end of the “Y” test cable to the jack on the side of the OneExpert DSL.2Connect the blue end of the cable to Modem 1 and the orange end of the cable to Modem 2 on the NID/demarc.The line is connected. The modems begin to train on the lines automatically.If one of the pairs is not capable of bonding, or the pairs do not bond, a red error message box appears.NOTE:You may see both lines sync, drop, and then re-sync again. This is typical for bonded lines. The modems include a test probe that syncs both pairs, drops, and then re-syncs in bonded mode.NOTE:You may see both lines sync, drop, and then re-sync again. This is typical for bonded lines. The modems include a test probe that syncs both pairs, drops, and then re-syncs in bonded mode.
Chapter 4 DSL TestingTesting the physical layerOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 41Testing the physical layerYou can use the OneExpert DSL OneExpert DSL to test the physical layer of the xDSL link. The following procedure describes the basic test for the DSL link.To perform a basic DSL link test• Connect to the line and allow the unit to train on the line.If the unit achieves sync, you have verified the physical layer. Testing line qualityOnce connected to the line, the OneExpert DSL OneExpert DSL gathers statistics for the line. These statistics are used to determine the line quality.To test line quality1Connect to the line. See “Connecting to the line” on page 39.The modem begins the training process automatically. When it reaches show time, the OneExpert DSL begins gathering statistics.2Use the Connection Details and DSL Graph buttons to view different types of statistics.If the unit achieves sync at the desired data rates, noise margins, and attenuation, the DSL link is good.3Use the Tray menu to save the results. See“Saving results to a job” on page 31 or “Saving a report” on page 32.For more information on the results, see “DSL Results” on page 79.Terminating the loop (SELT)Single End Loop Test (SELT) is used to test a copper loop when there is no equipment installed at the far end. It is typically used for pre-qualification, that is, testing whether a loop is capable of supporting DSL service. In some cases, SELT testing is aided by placing a termination at the far end of the line. This test sets the VDSL modem to provide a line termination where the modem is idle and not transmitting.To run a SELT termination1On the right panel of the OneExpert DSL, connect one end of the test cable to the DSL connector, and the other end to the line under test.2From the main menu, select DSL, and then select Single DSL.3Access the Tray menu by either swiping downward from the top to the bottom of the screen or by pressing the Tray function key.4Select the SELT system key
Chapter 4 DSL TestingPerforming a ping testOneExpert DSL User’s Guide42 22052280, Revision 001 April 2014After initializing the modem, the SELT verification screen is displayed.5The far end technician can continue testing.Performing a ping testThe ping test sends a ping packet through the modem to an IP address or DNS name (could be a network switch or web address) to test for connectivity.To perform a ping test1Select the Setup & Tests system key.2Touch Ping.3Touch the Settings button and then specify the Ping Test settings.aSelect Destination Type and then select IPv4 Address, IPv6 Address, or DNS Name.bEnter the Destination IP address or DNS name.cSpecify the Transmit Count (how many total ping packets to send), Transmit Interval (amount of time between packet transmittals), and Transmit Size (how many ping messages are in each packet).dTouch the Results button.4Use the Tray menu to save the results. See“Saving results to a job” on page 31 or “Saving a report” on page 32.The ping test is complete.FTP throughput testingUsing the FTP test, you can perform a file transfer to test the throughput of the circuit.To test throughput1Select the Setup & Tests system key.2Touch FTP.3Touch the Settings button and then specify the Direction, Concurrent Transfers, Repeat Transfer Count, Download Protocol, Download URL, Download Username, Download Password, and HTTP Auth Type.4Touch the Results button.The File Transfer Results appear on the screen.NOTE:You can also check connectivity using the web browser. See “Browsing the web” on page 25 for more information.
Chapter 4 DSL TestingAfter running the testOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 43See “File Transfer results” on page 84 for information on interpreting the results.After running the testWhen you finish your test, you can put away the test cables in the glove. • Wrap the cable in a circle and put into the pocket on the front of the glove.
Chapter 4 DSL TestingAfter running the testOneExpert DSL User’s Guide44 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 455Chapter 5Wiring ToolsThis chapter provides task-based instructions for gathering test statistics and verifying connectivity. Topics discussed in this chapter include the following:•“About the Wiring Tools” on page 46•“Wire Mapping” on page 46
Chapter 5 Wiring ToolsAbout the Wiring ToolsOneExpert DSL User’s Guide46 22052280, Revision 001 April 2014About the Wiring ToolsThe purpose of the Wiring Tools tests are to test and map cables/wires, verify that the HPNA links and devices are installed and fully provisioned, and to verify that the entire HPNA network is operating correctlyTo access the wiring tools1From the main menu, select Wiring Tools.2Select Wire MapWire Mapping These tests are used to test and map cables/wires. These tests require the use of the smart remote on the far end of the cable.There are two wire mapping tests:• Mapping - calculate cable length based on measured capacitance, using the user-specified length constant setting. This test also shows the wire mapping between any two pairs in the cable.• Toning - mapping the wires by sending a tone across the cable.Wire MappingTo map wiring1Do one of the following:aIf testing a telephone cable, connect RJ-11 cable to the RJ-11 Wiring connector on the right panel of the unit.bIf testing a network cable, connect RJ-45 cable to the RJ-45 Wiring connector on the right panel of the unit.2From the Wiring Tools menu, select Wire Map.The Wiremap - Pin Mapping screen appears. If Trace Toning appears, select the Mapping system key.3Either drag the line across the length constant bar or touch the + or - key to adjust the Length Constant setting.
Chapter 5 Wiring ToolsWire MappingOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 47Tab le 4 describes some typical constants.4Press the Start system key to begin the test.Tab le 5 describes the Wiremap test results.The test is complete.Sending tonesThe purpose of this test is to send a tone on a network cable. By default, the OneExpert DSL sends tone on all the wires of a cable.To trace cables using test tones1Do one of the following:aIf testing a telephone cable, connect RJ-11 cable to the RJ-11 Wiring connector on the right panel of the unit.bIf testing a network cable, connect RJ-45 cable to the RJ-45 Wiring connector on the right panel of the unit.2From the Wiring Tools menu, select Wire Map.Table 4 Typical data cable length constantsCable type pF/ft pF/mData cable Cat3 Cat5, Cat5eCat, Cat619.015.062.549.0Coaxial cable RG58 RG6, RG11, RG5927.516.2590.053.0Security wire 22AWG, Jacketed 22AWG, Unjacketed 20AWG, Unjacketed 18AWG, Unjacketed24.014.016.017.078.546.052.555.5Table 5 Wiremap resultsResults Description Units Range/ValuesLength Constant This is the current SET length constant used to calculate cable length based on measured capacitance.pF/ftResults This shows the wire mapping between any two pairs in the cable.Length Cable length calculated based on Length constant. ft 10.1 - 39.3Skew Pair skew for each pair. (Cat 5/6 only) ns
Chapter 5 Wiring ToolsWire MappingOneExpert DSL User’s Guide48 22052280, Revision 001 April 20143Select the Toning system key.The Trace Toning screen appears.4To start toning the cable, select one of the following:–High - sends a continuous high tone on all leads of the connected cable.–Low - sends a continuous low tone on all leads of the connected cable.–Alternating 1 - sends a high tone follow by a low tone on all leads of the connected cable.–Alternating 2 - sends a low tone followed by a short high tone on all leads of the connected cable.5After you finish the test, select Off.
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 496Chapter 6HPNA TestingThis chapter provides task-based instructions for using the optional HPNA testing features. Topics discussed in this chapter include the following:•“About HPNA Testing” on page 50•“Monitoring the HPNA network” on page 50
Chapter 6 HPNA TestingAbout HPNA TestingOneExpert DSL User’s Guide50 22052280, Revision 001 April 2014About HPNA TestingThe capabilities of the OneExpert DSL OneExpert DSL’s optional HPNA testing features include the following:Operational mode — This mode monitors the active network during its normal operation and periodically updates statistics.Network test mode — This transient mode performs a disruptive network test that transfers a configurable number of packets across each unidirectional logical link in the network and gathers statistics.These features are available if the HPNA software option is enabled.Connecting to the lineAfter specifying the test settings, you can connect to the line.To connect to the line1Connect one end of an Ethernet cable to the Ethernet jack on the right side of the unit.2Connect the other end of the cable to the Ethernet port of the CPE that is on the HPNA network (such as a set-top-box or residential gateway).Monitoring the HPNA networkThe following procedure describes how to monitor the HPNA network.To monitor the HPNA network1On the Main Menu, select HPNA.The Station List screen appears. See “Node list” on page 85.2If desired, use the arrow keys to highlight a specific node and then press the OK key to view more detailed statistics for that node.Testing the HPNA networkThis test verifies that all installed devices are operating correctly.To test the HPNA network1On the Main Menu, select HPNA.A list of HPNA nodes appears.Verify that all HPNA devices are present on the network before proceeding.
Chapter 6 HPNA TestingTesting the HPNA networkOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 512Press the * key to specify the HPNA settings.– Specify the HPNA Minimum Rate (the minimum rate, in Mbps, that will pass)– Specify the HPNA Minimum SNR (the minimum SNR, in dB, that will pass)– Specify the Quick Max Packet Lost (the maximum packet loss, in number of packets, allowed for the Quick Test)– Specify the Chronic Max Packet Lost (the maximum packet loss, in number of packets, allowed for the Chronic Test)3Select the # key to select the type of test to run:Quick – 5,000 packets. Used to quickly test the HPNA network for common issues.Chronic – 100,000 or more packets. Used to exhaustively test the HPNA network for chronic trouble.4Select the # key to begin the test.After the network test finishes, the screen updates to report the data rate, modulation, packet error rate, and signal to noise ratio on the current link. If the packet error rate is zero and the data rate is over 112Mb, the screen will indicate a pass. If the packet error rate is non-zero, SNR is less than -34 dB, or the data rate is less than 112Mb, the screen will indicate a failure in red.5Use the up and down arrow keys to view the results.6Highlight a specific node and then press the OK key to view node-to-node link information, such as the MAC addresses and the received power.7Press the # key to view live statistics between the selected HPNA nodes.8To save a test report, press the utility (i) key and then select Save Report or Save To Job, and then specify the report settings such as report name, report format, technician ID, loca-tion, and other settings as needed.For more information on the results, see “HPNA results” on page 84.NOTE:The size and number of packets may be adjusted from the default settings for each Quick or Chronic test prior to proceeding.
Chapter 6 HPNA TestingTesting the HPNA networkOneExpert DSL User’s Guide52 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 537Chapter 7Testing with SmartIDsThis chapter provides task-based instructions for gathering test statistics and verifying connectivity. Topics discussed in this chapter include the following:•“About the SmartID tests” on page 54•“Locating SmartIDs” on page 54•“Coax Map test” on page 55•“Whole Home Check” on page 58
Chapter 7 Testing with SmartIDsAbout the SmartID testsOneExpert DSL User’s Guide54 22052280, Revision 001 April 2014About the SmartID testsThe purpose of the SmartID tests are to test and map cables/wires, verify that the HPNA links and devices are installed and fully provisioned, and to verify that the entire HPNA network is operating correctlyTo access the wiring tools• From the main menu, select Smart ID.Locating SmartIDsThe purpose of this test is to identify up to 16 the SmartIDs on the network. The SmartIDs will work through splitters, and multiple SmartIDs can be detected simultaneously.To locate SmartIDs1Connect SmartIDs (Figure 10) to the coax at any location in the home where network qualifi-cation or troubleshooting is desired, such as set top boxes or residential gateways (see Figure 12 for examples).2Connect the USB cable from OneExpert DSL to one of the SmartIDs.3On the SmartID menu, select Locate IDs.If this is the first test with the Smart IDs, a warning message appears asking you to register the SmartIDs.Figure 10 SmartID
Chapter 7 Testing with SmartIDsCoax Map testOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 55This registration applies to the SmartID that the OneExpert DSL is physically connected to. You will need to repeat the procedure for each SmartID, connecting it directly to the OneExpert DSL.aIf the Registration doesn’t automatically come up, select the Actions system key and then touch SmartID Registration.bDo one of the following:– Use the up and down arrows to highlight the label letter for the SmartID and then press OK.– Touch the letter for the SmartID cPlug in the SmartID or enter the serial number (if the SmartID is plugged in, it will adver-tise its serial number to the OneExpert DSL).dRepeat step a through step c for each SmartID.The SmartIDs are registered.4If the test doesn’t automatically start, press the RESTART system key.The test runs and then displays the IDs found.5To enter Fast-Scan mode, press the SCAN system key.The Locate SmartIDs test performs a single locate function. Fast-Scan mode continuously scans for connected SmartIDs to allow you to quickly identify multiple coax runs in succes-sion. 6Use the SAVE system key to save the results to the job file.Coax Map testThe purpose of this test is to map out the topology of a coax network, from a single point, without having to perform a two ended test using far end devices. This measurement can be used to locate devices in a coax cable such as barrels, splitter, and splices.To run a Coax Map test1Connect to a SmartID Plus using Bluetooth.2On the SmartID menu, select Single Ended Coax Map.The Coax Map screen is displayed.Select the Mode system key and specify a Map Mode.– Single Ended Coax Map– Dual Ended Coax Map– VDSL Home Run Check– Whole Home Check (No Diplexer)– Whole Home Check (Through Diplexer)
Chapter 7 Testing with SmartIDsCoax Map testOneExpert DSL User’s Guide56 22052280, Revision 001 April 2014Tab le 6 describes the Coax Map results.Table 6 Coax Map resultsResults Description Units Range/ValuesLength Total length of the coax leg from test instrument.ft. 0-500dBrl Return loss of the coax leg. dBrlComment Description of the event that was detected in the coax cableUnknown, Open, Splitter, Barrel/Splice, Splitter *, and Low Quality Splitter (see Tab l e 7 for descriptions)Table 7 Comment result descriptionsLabel DescriptionUnknown This label is used as a last resort when no other signatures can be identified.Open Indicates an event that has high return loss.– A home run cable with no passive devices should indicate an open at close to 0 dBrl– A cable with a 2-way splitter may have two opens at close to -7 dBrl.– A cable with a 3-way splitter may have two opens at -14 dBrl and one open at -7 dBrlSplitter Indicates a passive splitter may be present at this length in the cable under test.Low Quality Splitter Indicates a low quality splitter may be present at this length. Low quality splitters can induce standing waves and cause poor performance. These low quality splitters can also cause con-ventional cable ID to function incorrectly since many are DC coupled causing the ID resistive values to be placed in parallel.Splitter * Indicates an assumed splitter. The instrument has not detected a splitter signature. However, based on the data signature the instrument has deduced that a splitter is likely present.NOTE: If the length to the splitter* and the first open are the same, it is likely a splitter with an open port.Barrel/Splice Indicates an event was detected followed by a single low loss open event. This can be caused by barrel splices, Low Quality Splitter with an open port, severely kinked or crimped cable (Sta-bles), poor connector, etc…. The return loss of the Barrel/Splice event should be considered when determining what action, if any, is required. Lower return loss (around -20 dBrl) values may not require action, but high values indicate an event that may be effecting cable performance.NOTE:In the unlikely event that the legs of a splitter are the same length, the instrument will report a single event with a return loss value that approximately equals the sum of the events.
Chapter 7 Testing with SmartIDsCoax Map testOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 57A cable ID is displayed above the system keys. The OneExpert DSL will only find an ID if it's connected to a single cable with an ID on the other end. The RFIDs, however, will work through splitters and multiple tags can be detected.For any given coax cable, the coax map test locates each item and presents the results in an easy to read table. The table indicates the location of items in terms of a length in feet, from the test instrument. The table also indicates the return loss at each item in dBrl.If possible, the OneExpert DSL will also identify items such as opens, splitters, barrels, or splices based on TDR measurements performed on the cable. In some cases, based on reflection characteristics, the test set will indicate the presence of bad splitters. If unusual cable characteristics are measured, the OneExpert DSL will indicate an “unknown” item in the cable.If the OneExpert DSL is used to measure a home-run cable, it will indicate an 0 dBrl open, and the full length of the cable.Figure 11 shows several cable topologies on the left and the corresponding coax map table on the right. The dBrl level at each splitter will be relatively low and depend on the quality of the splitter. Lower return loss indicates a better splitter.NOTE:The cable ID won't work properly if there's a cable plugged into the side of the unit (must use only the coax connector on the top).TROUBLESHOOTING TIP:If the results table indicates four or more events, it may indicate a situation where a complex cable topology is causing multiple reflections. In this case, measurement accuracy can be improved by performing step by step sectionalization starting with the first item in the table.Figure 11 Cable topologies and coax map tablesDrop 1 100ft Mt10ft 65ft 40ft Splitter A MtDrop 2 Drop 3 Drop 6 70ft MtBarrel Open 0 100 Comment dBrl Length (ft) Open -3 85 Barrel/Splice -20 70 Comment dBrl Length (ft) Open -7 75 Open -7 50 Splitter -20 10 Comment dBrl Length (ft) 15ft
Chapter 7 Testing with SmartIDsWhole Home CheckOneExpert DSL User’s Guide58 22052280, Revision 001 April 2014Whole Home CheckThe SmartIDs allow the technician to connect the OneExpert DSL directly to any single SmartID device which then communicates with any other connected SmartID devices (as shown in Figure 12) in order to certify an in-home network and provide distances to found impairments.If a Diplexer is on the network, disconnect the VDSL connection.The difference in the SmartIDs versus the other terminators is that the terminators only indicate their location; whereas the SmartIDs each also are used to identify their location, but also each SmartID does a broadband noise ingress measurement, dual-ended FDR for coax mapping and frequency sweeping to locate impairments.There are three test modes• Locate SmartIDs – finds and identifies all SmartIDs currently connected to the network.• Home Run Check – a two-point (two SmartIDs) test across the cable connecting at the resi-dential gateway and the diplexer locations.• Whole Home Check – tests a complex cable network that may or may not include a Diplexer. It is intended to qualify the network for HPNA.Figure 12 SmartID connection
Chapter 7 Testing with SmartIDsWhole Home CheckOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 59Testing the home linkThe Home Run Check tests the cable connecting the residential gateway to the diplexer (see Figure 13) or, if there is no diplexer, to the set top box (STB).To run a Home Run Check1Connect a SmartID to the coax cable at the residential gateway location.2Connect the USB cable from OneExpert DSL to the SmartID at the RG.3Disconnect the cable that runs between the diplexer and the residential gateway, and then connect a SmartID to the cable (this takes the diplexer out of the test).4Select the Mode system key and specify a VDSL Home Run.The SmartID connected to the OneExpert DSL is highlighted. If any impairments were found, an exclamation point will be shown on the cable, the header will be red, and the background of one or more SmartIDs may be red. To view information for the cable segment or the other SmartID, press the left or right arrow keys. The details appear in the box.5To save the results to a report, use the Tray menu (“Saving a report” on page 32).Testing the home networkThe Whole Home Check maps a coax network and provide distances to found impairments.To run a Whole Home Check1Disconnect the cable or DSL feed. If using a diplexer, disconnect the feed to the diplexer (and leave it open).Figure 13 Home Run CheckNOTE:All live network signals must be disconnect from the coax network under test.
Chapter 7 Testing with SmartIDsWhole Home CheckOneExpert DSL User’s Guide60 22052280, Revision 001 April 20142Connect a SmartID at the point of entry and use the USB cable to connect the OneExpert DSL to the SmartID.In order to map the network accurately, make sure that you connect to the primary SmartID (connected to the OneExpert DSL with a USB cable) on the main side of the residential gateway or splitter and not on a branch leg.3Place other SmartIDs at any location in the home wherever network qualification or trouble-shooting is desired, such as TVs, set top boxes or cable modems.There are three possible test configurations: aNID without diplexer: The primary SmartID (connected to the SCH with a USB cable) should be connected at the RG (in place of the RG), and the remaining SmartID probes should be connected at the STBs (in place of the STBs).bNID with diplexer: The primary SmartID (connected to the SCH with a USB cable) should be connected at the RG (in place of the RG), and the remaining SmartID probes should be connected at the STBs.When a Diplexer is on the network, the VDSL connection must be disconnected.cINID: The primary SmartID (connected to the SCH with a USB cable) should be connected at the INID coax connection feeding into the home (disconnected from the INID), and the remaining SmartID probes should be connected at the STBs.When connecting a SmartID to a wall plate, it is recommended to use a coax jumper cable of at least 3 feet in length.Ensure that all devices except SmartIDs are disconnected from the network.4Select the Mode system key and specify a Whole Home Check.5On the Select SmartID Test Plan screen, select whether to test through a diplexer (RG -Through Diplexer) or not (RG - No Diplexer).– For the NID without diplexer configuration (configuration a, above), select RG - No Diplexer.– For the NID with diplexer configuration (configuration b, above), select RG - Through Diplexer.– For the INID configuration (configuration c, above), select RG - No Diplexer.6Begin the test.During the test, a pop-up message appears if any of the following is detected:– Near-end connection issue (i.e. open, short, loose connection, poor fitting, poor barrel on SmartID)– Far-end connection issue (i.e. poor connection, fitting barrel, etc; partial short)– SmartID(s) detected but not mapped issue– SmartID mapping placement questionable (due to processed FDR data producing ambig-uous length/location data for the particular SmartID probe)– Excessive noise ingress measured– Network Map obscured message warning for diplexer, filter, amplifier, etc.– Test FAILs if there is filter(s) or amplifier(s) present in the networkNote, that the “RG – Through Diplexer” test allows Diplexer in the networkAfter the test completes, the result test summary appears.
Chapter 7 Testing with SmartIDsWhole Home CheckOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 61The test summary displays the paths between SmartIDs and indicates whether the quality of the path between the two points is passing or failing based on pre-set limits. The upper right area shows how many SmartIDs were detected and now many were mapped; it will be red if the numbers don’t match. The left side of the screen will show the frequency sweep and noise ingress measurement results for each highlighted box, which corresponds to the two points between SmartIDs in the coax network.7To save the results to a report, use the Tray menu (“Saving a report” on page 32).
Chapter 7 Testing with SmartIDsWhole Home CheckOneExpert DSL User’s Guide62 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 638Chapter 8Copper TestingThis chapter provides task-based instructions for using the optional OneExpert DSL copper testing features. Topics discussed in this chapter include the following:•“About copper testing” on page 64•“Measuring voltage” on page 64•“Locating faults using the TDR” on page 65•“Measuring opens” on page 66•“Measuring longitudinal balance” on page 67•“Detecting load coils” on page 67•“Running a OneCheck Copper test” on page 69•“Routing the cables through the glove” on page 69
Chapter 8 Copper TestingAbout copper testingOneExpert DSL User’s Guide64 22052280, Revision 001 April 2014About copper testingThe OneExpert DSL Tester’s copper features allow quick turn-up and basic troubleshooting of the copper local loop.To access the copper tests, touch Copper from the main menu. The drop down menu appears.You can also perform specific measurements for the following tests:•Multimeter– AC volts– DC volts– Resistance•TDR• Opens (distance) and capacitance•Balance• Load coil detect•POTSEach of these tests is described in the following sections.Measuring voltageThe multimeter function allows measuring of AC and DC voltage.To measure voltage1Select Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch the Multimeter button.3Select AC Volts in the lower right.The AC Voltage menu appears.
Chapter 8 Copper TestingLocating faults using the TDROneExpert DSL User’s GuideApril 2014 22052280, Revision 001 654To specify the connection, touch the connection:– Tip to Ring (A to B)– Tip to Gnd (A to E)– Ring to Gnd (Ground) (B to E)5To specify the termination, select Options, and then select the one of the following:– 1MEG-ohm Term– 100K-ohm Term6To measure DC, select DC Volts in the lower right.The DC Voltage menu appears.7To switch between continuous and snapshot mode, use the left system key Snapshot or Continuous.8To save the results to a report, use the Tray menu (“Saving a report” on page 32).9To learn what your results mean, see “AC voltage” and “DC voltage” in Chapter 10 “Test Results”.Measuring voltage is complete.Locating faults using the TDRThe Time Domain Reflectometer (TDR) feature helps locate cable faults. The TDR identifies bridged taps, wet sections, load coils, shorts, opens, and splices on the span.The following procedure describes how to locate cable faults using the TDR.To locate cable faults using the TDR1Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch the TDR button.3Press the Start TDR system key.The TDR graph appears.4To change the TDR mode, select the Mode system key, and then select SmartGainTDR (applies 0 gain to 24 AWG cable), In Home TDR (does not include Pulse Width), or Standard TDR.5To change the cable type, select the Options system key, and then select Cable Type.6To add a DC pulse in order to see changes in the graph, select the Options system key, and then select Stress. The spike or dip will shift when the pulse is applied.NOTE:You can also press the up or down arrow key to move among the connections.NOTE:The TDR must be running for Stress Mode to be available. It is greyed out when the TDR is stopped.
Chapter 8 Copper TestingMeasuring opensOneExpert DSL User’s Guide66 22052280, Revision 001 April 2014A warning appears during the stress pulse to indicate higher voltage is present.7To adjust the Gain or Pulse Width, either drag the line across the bar or touch the + or - key to adjust it.Pulse Width only appears when Pulse Width is selected on the Options pop-up menu (from the Options system key).8To help identify small or distant faults, use the up or down arrow keys to gain the vertical axis and enhance the reflection of faults. Do not apply excessive gain. This makes a normal condi-tion appear as a fault.9If you want a larger image, you can rotate the screen to Landscape by selecting the Trace system key and then select Landscape.10 Using the Peak Hold mode, the OneExpert DSL DSL can display minimum, maximum, and current TDR traces over a test period. This feature is useful for analyzing faults that occur intermittently. To enable Peak Hold mode, select the Options system key and then select Peak Hold.11 To save the results to a report, use the Tray menu (“Saving a report” on page 32).12 You can also view and compare current and saved TDR traces using the Results key. For information on saving your results in graphical form, see “Saving results” on page 78.13 To learn what your results mean, see “TDR” in Chapter 10 “Test Results”.Locating cable faults with the TDR is complete.Measuring opensThe opens feature measures the total electrical (capacitive) length of a pair.To measure opens1Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch the Opens button.3For greatest accuracy, JDSU recommends that you compensate the opens measurement to remove the effects of the test leads. To compensate the opens measurementsaSwipe downward on the screen to access the Tray menu.bSelect the OPENS Compensation system keycFollow the instructions on the screen to connect the black, red, and green leads to perform test lead compensation.dTouch Compensate.The compensation stops automatically when finished.4Press the Home navigation key to return to the Opens menu.
Chapter 8 Copper TestingMeasuring longitudinal balanceOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 67Measuring longitudinal balanceBalance is a number representing the quality of the telephone circuit and the degree to which the Tip (A) and Ring (B) conductors are electrically the same in their ability to cancel noise. The balance measurement is used to identify poor loop quality or cable bonding and grounding issues that allow excessive loop noise. Wideband background noise is covered in the WBTIMS section. To measure longitudinal balance1Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch the Long. Balance button.The Longitudinal Balance menu appears.The test begins automatically.3To save the results to a report, use the Tray menu (“Saving a report” on page 32).4To learn what your results mean, see “Longitudinal balance” in Chapter 10 “Test Results”.Measuring balance is complete.Detecting load coilsThe OneExpert DSL can detect up to five load coils that may exist on the line, out to 27,000 (8,200 meters) feet. It will also report a short, open, or a high noise condition, if detected. For accurate load coil detection, test on a pair without voltage (supplied by a battery). Although the detector will work with voltage on a pair, accuracy will be compromised. In addition, the detector works best when the last coil is followed by 1200 feet (336 meters) of cable.To detect load coils1Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch Load Coil.The Load Coil Detector menu appears.The count appears in the box. If at least one load coil is detected, the distance to the first load appears.If noise, a short, or an open is detected, it appears on this screen.3To save the results to a report, use the Tray menu (“Saving a report” on page 32).4To learn what your results mean, see “Load coil” in Chapter 10 “Test Results”.Detecting load coils is complete.NOTE:The distance to first load measurement assumes no other impairments are present between the OneExpert DSL and the first load coil. If other impairments are present, accuracy is reduced.If voltage greater than 50V peak is present, the test will abort.
Chapter 8 Copper TestingTesting voice service and Caller IDOneExpert DSL User’s Guide68 22052280, Revision 001 April 2014Testing voice service and Caller IDThe POTS dialer allows you to place and receive voice calls to verify that the service is working properly. You can also use the dialer for the following tasks:– to drop battery for opens testing– to establish a quiet termination for balance and noise tests– to determine if loss at 1004 Hz is acceptable– to test incoming caller ID number and nameThe following procedure describes how to test voice service and caller ID.To test voice service and caller ID1Connect the Tip (A), Ring (B), and Ground (Earth) leads to the line under test.2From the Copper menu, touch POTS.The POTS Dialer menu appears.3Place a call.aDial the number using the speed-dial (Speed system key) or manually enter the phone number using the keypad.bTo use pulse dialing, press the Actions system key and then select Pulse Dialing.cPress the OK key to initiate the call.dSpeak into the microphone located above the OK key.eOptional. To mute the microphone, press the Actions system key, and then select Mute (or Un Mute) Microphone.The mute feature is only available when off hook.fPress the On Hook system key to end the call.4Receive a call.aRequest someone to call you.bWhen the OneExpert DSL indicates an incoming call, press the Off Hook system key.cFor lines that have caller ID, the name and number information appears in the box.dOptional. To mute the microphone, press the Actions system key, and then select Mute (or Un Mute) Microphone.eThe mute feature is only available when off hook.fPress the On Hook system key to end the call.Testing voice service and caller ID is complete.
Chapter 8 Copper TestingRunning a OneCheck Copper testOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 69Running a OneCheck Copper testThe OneCheck Copper test is a JDSU out-of-service pair quality test. It automatically performs a series of test including: DVOM (AC/DC volts, resistance), Opens/Capacitance, Balance, and Load Coil Detect. It also compares results to user-defined threshold values and provides a pass/fail indi-cation.To run a cable check1Connect the tip (A), ring (B), and ground (earth) leads to the line under test.2From the main menu, select OneCheck Copper.The test begins to run.As each test runs, the test summary is updated. The summary provides a simple pass/fail indication. The test stops automatically when complete.3To view more detail, use the arrow keys to scroll through the result values.To learn what your results mean, see Chapter 10 “Test Results”.4To save the results to a report, use the Tray menu (“Saving a report” on page 32).Performing a cable check is complete.Routing the cables through the gloveThe glove accessory is designed to hold the copper test leads so you don’t have to disconnect them from the instrument.To route the cables through the glove1Turn the OneExpert DSL over, onto the front panel.2Unzip the back flap of the glove.3Push the cables through the opening at the bottom and pull them up to the copper connec-tors.4Connect the cable leads to the connectors.5Pull the cables with the blue and yellow leads to the right side and use the velcro straps to hold the cables in place, as shown in Figure 14.
Chapter 8 Copper TestingRouting the cables through the gloveOneExpert DSL User’s Guide70 22052280, Revision 001 April 20146Pull the cables with the red, black, and green leads to the left side and use the velcro straps to hold the cables in place, as shown in Figure 14. Figure 14 Cable routing through the back of the glove
Chapter 8 Copper TestingRouting the cables through the gloveOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 717Use the velcro strap in the glove hinge to hold the cables, as shown in Figure 15.8Wind the ends of the cable and fit them into the zippered pocket on the inside of the front of the glove.9Close the front of the glove and then pull the strap from the back over the top and into the connector just above the JDSU logo.Figure 15 Cable routing through the hinge of the glove
Chapter 8 Copper TestingRouting the cables through the gloveOneExpert DSL User’s Guide72 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 739Chapter 9Using the OneExpert DSL with a mobile deviceThis chapter provides task-based instructions for using the optional app that is available for mobile devices. Topics discussed in this chapter include the following:•“About using the OneExpert DSL with a mobile device” on page 74•“Controlling the OneExpert DSL user interface” on page 74
Chapter 9 Using the OneExpert DSL with a mobile deviceAbout using the OneExpert DSL with a mobile deviceOneExpert DSL User’s Guide74 22052280, Revision 001 April 2014About using the OneExpert DSL with a mobile deviceBefore using the OneExpert DSL with a mobile device, verify the following:• The mobile device must have the OneExpert app installed (available on the AppStore or from your JDSU representative).• In order to use the OneExpert DSL with a mobile device, the OneExpert DSL must be have the Apple option enabled. • In order for the OneExpert DSL to communicate with the mobile device, the OneExpert DSL must have the Bluetooth option enabled.To verify your options, go to the Options menu in the System Settings.Controlling the OneExpert DSL user interfaceTo control the user interface of an OneExpert DSL, the mobile device (iPad or similar) must pair with the OneExpert DSL over Bluetooth. Then, using the OneExpert DSL app on the mobile device, you can connect to an OneExpert DSL and control the user interface.To control the OneExpert DSL with a mobile device1On the OneExpert DSL, verify that Bluetooth is enabled.To do this, go to the Bluetooth menu (in the System Settings menu) and verify that the box next to Enabled has a check mark.2On the mobile device, do the following:aGo to the Settings menu, and verify that Bluetooth is On.bSearch the devices list to find the OneExpert DSL unit that you wish to connect to.cYou may get a message asking you to confirm the pairing. Touch Ok.3On the OneExpert DSL, do the following:aOn the Bluetooth Settings menu, touch Scan for devices.bFind the mobile device that you wish to connect to, and then select it.cYou may get a message asking you to confirm the pairing. Touch Ok.4On the mobile device, launch the OneExpert app.
Chapter 9 Using the OneExpert DSL with a mobile deviceControlling the OneExpert DSL user interfaceOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 75The Controller page appears.5Select Device Interface.The OneExpert DSL interface appears on the mobile device. You can now control the instru-ment as if you were pressing the actual buttons on the device. You can run most of the tests that are available on the OneExpert DSL.Near the bottom, the Back icon appears on the left and the Tray menu icon appears on the right. These function as if you pressed the function key on the device. Across the bottom, icons are available for:• Controller page – the screen above, allows control of the user interface• Job Manager – used to • create, edit, view, and export jobs• Quick Cards – view quick cards (short documents of instructions)• Manual – read the manual•Videos – view instructional videos• Accessories – view the OneExpert DSL accessories, including how to order
Chapter 9 Using the OneExpert DSL with a mobile deviceControlling the OneExpert DSL user interfaceOneExpert DSL User’s Guide76 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 7710Chapter 10Test ResultsThis chapter describes the test results that are gathered when running a test. To view the different categories of statistics, use either the left and right arrows, or press the number for the desired result category. Topics in this chapter include the following:•“Saving results” on page 78•“DSL Results” on page 79•“IP Data results” on page 84•“HPNA results” on page 84•“SmartID results” on page 86•“Copper results” on page 87
Chapter 10 Test ResultsSaving resultsOneExpert DSL User’s Guide78 22052280, Revision 001 April 2014Saving resultsAfter running tests, there are two ways to save results:as a report - used to save the file as text, HTML, or PDF and then export for viewing or printing using a PC.to a job - used to associate test results from different applications to a single jobSaving results to a fileAfter running tests, you can save the results to a report file, and then export for viewing or printing.To save results to a file1After your test is finished, use the Tray menu (swipe the screen from top to bottom) and then select Save Report.2Specify the report settings.3Touch Save to save the file to internal storage.The test results are stored.Use the File Browser to copy the file to USB for viewing or printing using a PC.Saving results to a jobIf you have an open/active job, you can save the results to a job.To save results to a job1After running a test, press the Utility key, and then select Save to Job.2After your test is finished, use the Tray menu (swipe the screen from top to bottom) and then select Save to Job.3Verify the circuit ID and other job information. If the job information is not the desired job, return to the Job Manager screen and activate the desired job.4Touch Save to save the results to the job.The OneExpert DSL returns to the last viewed result screen.Setting DescriptionName Specify a file name for the report. The default file name uses the type of test fol-lowed by a three digit number that increments with each file save (for example, cablecheck001 or DSL002).Format Specify the file format for the report: Text, HTML, PDF.
Chapter 10 Test ResultsDSL ResultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 79DSL ResultsThe following section describes the results available in DSL mode. Different result categories are available on different tabs on the screen. To view the different statistics, tap the tab on the screen.SummaryThis category provides a summary of the most frequently used DSL test results. Table 8 describes the DSL Summary results.Table 8 DSL Summary resultsResult Description RangeTraining State The state of modem synchronization (appears in the menu heading)Booting, Idle, Init, ShowtimeTrained Mode The DSL line format agreed upon during train-ing (appears in the menu heading).T1.413, READSL, ADSL2+, ADSL2, G.Lite, G.DMT, VDSL2Connection StatisticsActual Rate Current upstream and downstream connection rates32 kB–3.3 MB1 (Up)32 kB–25 MB1 (Dn)64 kB–50 MB (Up)264 kB–100 MB (Dn)2Max Rate Maximum upstream and downstream connec-tion rates32 kB–3.3 MB1 (Up)32 kB–25 MB1 (Dn)64 kB–50 MB (Up)264 kB–150 MB (Dn)2Capacity The percentage of total bandwidth currently used by the actual connect rate upstream and downstream.0–100%Margin SNR margin upstream and downstream 0–63.5 dBResult category tabs
Chapter 10 Test ResultsDSL ResultsOneExpert DSL User’s Guide80 22052280, Revision 001 April 2014In the saved test report, two additional statistics are included:•Start Time is the time (time of day) when the DSL modem achieves Showtime. The Start time is updated if you clear errors.•Stop Time is the time (time of day) when the report is generated or DSL sync is lost.DSL statisticsFor bonded mode, the same results are shown, but the bonded results are separated into different screens:• Group - results for both pairs combined• Pair 1 or Pair 2 - Same results as the non- screen, except the title.Packet StatisticsTab le 9 describes the LAN Statistics.ATN The degradation of signal strength in dB upstream and downstream. It is the differ-ence in Tx power from the transmitter to receiver. 0–126.95 dB (VDLS2)0–254.9 dB (ADLS2)Sync Time The elapsed time (duration) since reaching Showtime.n/a1. These are ADSL2 rates.2. These are VDSL2 rates.Table 9 LAN StatisticsResult DefinitionLink Status Status of the connection.RX Bytes Total bytes receivedRX Frames Total frames receivedRX Errors Total errors receivedRX Dropped Total dropped frames receivedTX Bytes Total bytes transmittedTX Frames Total frames transmittedTX Errors Total errors transmittedTX Dropped Total dropped frames transmittedTX Collisions Ethernet frames are transmitted “space-available” when there is a break on the sig-nal on the cable; sometimes frames are transmitted at the same time as another transmitter, causing a “collision” of frames.Table 8 DSL Summary results (Continued)Result Description Range
Chapter 10 Test ResultsDSL ResultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 81Network StatusTab le 1 0 describes the Network Status results.ErrorsTab le 11 describes the DSL Errors.Table 10 Network Status resultsResult DescriptionNetwork Status Status of the connection. If testing in Router mode, there are separate status indications for WAN and LAN.LAN x If using Multi-VLAN, reports the status of up to three LAN connections.IP Address The OneExpert DSL OneExpert DSL's IP address to the access the provider net-work. (IPv4)Global If using IPv6oE, this is the OneExpert DSL OneExpert DSL's IP address to the access the global network, beyond the router.Local If using IPv6oE, this is the OneExpert DSL OneExpert DSL's IP address to the access the local network.Subnet prefix If using IPv6oE, this is the length of the subnet prefix.Netmask The OneExpert DSL OneExpert DSL’s netmask address. IP devices use a netmask IP address to determine if IP packets are to be routed to other networks or sub-net-works. (IPv4)Gateway The OneExpert DSL OneExpert DSL's gateway address. When an IP device has determined that a packet is not addressed to it or devices on the same sub-network (subnet), it sends all such packets to the gateway address for further routing to the correct address.DNS Domain Name Services. When using internet addresses such as www.jdsu.com, the OneExpert DSL OneExpert DSL (and all IP devices) must translate to an IP address (such as 157.234.12.20) in order to route the packets or data. To do so, it first requests a DNS server to translate an internet address into an IP address; then the OneExpert DSL OneExpert DSL can correctly route IP pings or other data. The DNS address must be that of a real DNS server, preferably in the provider network. MAC Address The MAC address of the LAN.Table 11 DSL ErrorsResult DescriptionFEC Forward Error Correction upstream and downstream for Fast Path and Interleave Path.CRC Cyclical redundancy check upstream and downstream for Fast Path and Interleave Path.ES Errored Seconds. Number of seconds during which a LOS, SEF, LPR, or CRC occurred since starting the test.SES Severely Errored Seconds. Number of seconds during which one or more LOS, SEF, or LPR errors were present, or 18 CRCs occurred.
Chapter 10 Test ResultsDSL ResultsOneExpert DSL User’s Guide82 22052280, Revision 001 April 2014DSL RTXTab le 1 2 describes the RTX (DSL Retransmission) results. SignalThis category provides statistics for the signal. Tab le 1 2 describes the DSL Summary results. UAS Unavailable Seconds. A count of the number of test seconds which met the ITU-T Rec. G.821 definition of unavailable time.LOS Loss of Signal. Number of errored seconds due to loss of signal.LOF Loss of Frame. Number of errored seconds due to loss of framing.LOM Loss of Margin Errors. Number of errored seconds due to loss of margin.Table 12 DSL RTX resultsResult DescriptionStatus The state of modem synchronizationRTX-TX The number of retransmitted DTUs that were received.RTX-C The number of DTUs we received a correction forRTX-UC The number of DTUs that did not get a retransmission in time.INP Rein The effective INP that G.INP support is giving us.Table 13 DSL Signal resultsResult DescriptionSync Count The number of synchronization attempts. it is possible that modems do not synchronize immediately and make multiple attempts before achieving syn-chronization.Uptime Amount of time the modems have been synchronized.Path RJ45, (T/R or A/B)SATN Signal attenuation. Attenuation average of the bins/tones that contain the actual signal (empty bins are not included).LATN Line attenuation. Attenuation average of all tones/bins (the entire line, includ-ing empty bins/tones).Tx Power Power level, in dB, of the VDSL signal, downstream (from the DSLAM) and upstream (transmitted by the OneExpert DSL OneExpert DSL).INTLV Delay Interleaving depth set by the DSLAM. This is a measure of latency introduced on the link due to the scrambling of DSL frames to protect data and create a more reliable link.Actual INP The INP (Impulse Noise Protection) values negotiated during training.Table 11 DSL Errors (Continued)Result Description
Chapter 10 Test ResultsDSL ResultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 83DSL IdentityTab le 1 4 describes the DSL Identity results.DSL GraphsThe graphs provide a graphical representation of the following:• SNR (signal to noise ratio) Per Tone• Bits Per Tone (BPT)• QLN (quiet line noise) Per Tone• Hlog Per ToneTroubleshooting using the graphsThe SNR graph indicates line quality. The BPT graph indicates the total bit rate and is a useful tool for finding disturbers. Bits per tone is defined as bits assigned per DMT tone. Examine the portions of the graphs where there are dips or breaks. These dips represent areas where interference is degrading the DSL signal.Tab le 1 5 lists common noise sources and the corresponding frequencies and tones. Table 14 DSL Identity resultsResult DescriptionHW Type Type of modem hardwareHW Rev Revision of the hardwarexTU-R SW Revision SW revision of the local modemxTU-R PHY Revision PHY firmware revision for the local modemxTU-O Vendor CO vendor codexTU-O Rev CO revision numberTable 15 Noise sources and tonesNoise Source Noise Frequency (kHz) Tone # Tone Frequency (kHz)ISDN BRI 40 9 38.8125HDSL passband center 196 45 194.0625HDSL passband max 392 91 392.4375HDSL2 274 64 276T1 passband center 772 179 772E1 passband center 1024 237 1022
Chapter 10 Test ResultsIP Data resultsOneExpert DSL User’s Guide84 22052280, Revision 001 April 2014IP Data resultsThe following section describes the results available in IP Data mode. To view the different catego-ries of statistics, use either the left and right arrows, or press the number for the desired result cate-gory.Ping resultsTab le 1 6 describes the ping results.File Transfer resultsTab le 1 7 describes the File Transfer results.HPNA resultsThe following section describes the results available in HPNA mode.Table 16 IP Ping resultsResult DefinitionDestination Destination address where the ping is being sent.Message Status message.Echos TX The number of ping messages sent. Replies RX The number of echo reply messages returned to the OneExpert DSL from the des-tination.Replies Lost The number of pings that did not return to the OneExpert DSL. This could be caused by an unresponsive target (destination) or by heavy congestion on the net-work; the more packets lost the more congested the network, indicating slow or poor throughput. Replies Lost % The percentage of lost echos compared to echos sent.Echos RX The number of ping messages sent to the OneExpert DSL from other devices on the network. Ping Time The current, minimum, maximum, and average time in milliseconds it has taken one transmitted ping to reach its destination and receive a reply back to the OneExpert DSL.Table 17 File Transfer resultsResult DescriptionStatus The status of the transfer.Bytes Transferred The number of bytes transferred.Transfer Rate The speed that the file was uploaded or downloaded.
Chapter 10 Test ResultsHPNA resultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 85Node listTab le 1 7 describes the Node List results.Node detailsNode details provides details for a particular node.Network TestTab le 1 9 describes the HPNA results.Table 18 Node List resultsResults Description Units Range/ValuesH This column indicates the host/client of every HPNA device in the networkH: Host deviceId The station identifier for the HPNA device. numeric digit 0-9Hpna MAC The MAC address of the HPNA device in the network aa:bb:cc:dd:ee:ff Each field is 00-FF hexVer – Chip The device’s firmware version and CopperGate™ chip ID. revision-chip id Chip ID = Chipset0 30101 3110 2 32103 33104 3320Table 19 HPNA resultsResults Description Units Range/ValuesStation ID -> ID This is a directional indication of each link denoted by each node IDRate, Mod Mbps This is the current data rate, and baud/constellation of the specific link.Mbps, MBaud/bits per symbol0-112, 2-24/2-10PER The Packet Error Rate on the specific link. Rate x.xxe+yy 0.00e0 - 1.00e0SNR This is the Signal to Noise Ratio of the specific link. dB Receive and Transmit Resultsbytes The number of total (good and bad) transmitted or received bytesBytespackets The number of total (good and bad) transmitted or received packets.Packetsbcast The number of transmitted or received broadcast packets. Packetsmcast The number of transmitted or received multicast packets. Packetsdropped The number of transmitted or received packets dropped due to lack of resources.Packets
Chapter 10 Test ResultsSmartID resultsOneExpert DSL User’s Guide86 22052280, Revision 001 April 2014SmartID resultsThe following section paragraphs describes the results available in SmartID tests.Test SummaryThis category provides an overview of the results, including basic pass/fail indications of the links between the SmartIDs. Use the arrow keys to navigate and highlight a section. The details for that section appear. If you navigate to a section/link that failed, the results on the left update and you can see which measurement failed. Detailed ViewThis category shows detail of the selected section/link of the network between two SmartIDs. Use the # key to reverse the direction (change the focus from the near end of the cable to the far end).Network MapThis category shows the layout of the network. The SmartID connected to the OneExpert DSL is on the left and the home network cascades to the right. Use the up and down arrow keys to select different SmartIDs on the map. Press OK to see details of a particular segment.Sweep DataThis category shows a graph of the frequency sweep. Use the # key to reverse the direction.crc The number of received packets that have had an invalid checksum.(NOTE: There is no count for transmitted packets)PacketsProtocol Messagesctrl_log_req The number of control requests from the local host (CERT protocol.)ctrl_log_rec The number of control replies to the local host (CERT pro-tocol.)ctrl_rem_req The number of control requests from a remote host (CERT protocol.)ctrl_rem_rec The number of control replies to a remote host (CERT protocol.)Table 19 HPNA results (Continued)Results Description Units Range/Values
Chapter 10 Test ResultsCopper resultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 87Copper resultsThe copper results are described in the tables below.AC voltageYou measure AC volts to:• detect the presence of hazardous voltage.• measure stray or foreign voltages.• measure ringer voltage level.AC voltage results on Tip (A) to Ring (B) should be 0.0 volts. Tip (A) to ground and Ring (B) to ground should be equal to each other. Anything else indicates AC signal interference and/or an unbalanced line. Tab le 2 0 describes the AC voltage result.DC voltageYou measure DC volts to:• detect and measure CO/exchange battery voltage.• detect crossed battery conditions.To measure DC volts, remove the line battery and measure Tip (A) and Ring (B) to ground. It should be < 3.0 volts; anything else indicates crossed battery that inhibits digital signals.Tab le 2 1 describes the DC voltage result.Table 20 AC Voltage result specificationsRange (VAC) Resolution (V) AccuracyAC peak + [VDC] < 300 1 2% ± 1.0VWARNING: INSTRUMENT DAMAGEAlthough the OneExpert DSL OneExpert DSL is designed to measure hazardous voltage, it is designed to do so on telecom circuits, not power mains. Hazardous voltages may be on the power lines. 220 mains (RMS) are equivalent to 308 peak. Connecting to these circuits may result in damage to equipment or serious injury.Table 21 DC voltage result specificationsRange (VDC) Resolution (V) AccuracyAC peak + [VDC] < 300 1 2% ± 1.0V
Chapter 10 Test ResultsCopper resultsOneExpert DSL User’s Guide88 22052280, Revision 001 April 2014ResistanceYou measure resistance to test line continuity and quality, and to detect corrosion, shorts, opens, and faults. The OneExpert DSL is able to measure resistance in the presence of noise and foreign voltage, but the accuracy may be reduced, depending on the noise level.Resistance should be measured with the line disconnected, so that the battery voltage and CO/Exchange termination don't affect the measurement. Normal resistance should be at least 5 M; lower values indicate the presence of faults.Tab le 2 2 describes the resistance result.Distance to shortThis result measure the distance to the short. A resistance measurement of 4 k or less typically indicates a short. For values greater than 4 k, this function is disabled.Tab le 2 3 describes the distance to short result.LeakageLeakage is a resistance measurement using higher voltage.Tab le 2 4 describes the leakage result.Table 22 Resistance result specifications (no ambient)Range () Resolution ()Accuracy0 to 999 1 2% ± 2.51.0K to 9.99K 10 2%10.0K to 99.9K 100 2%100.0K to 999K 1K 2%1.0M to 9.9M 10K 6.5%10.0M to 100M 100K 10%Table 23 Distance to short result specificationsRange (feet) Resolution Range (meters) Resolution0 to 3000 30 feet 0 to 999 9 meters3000 to 30,000 100 feet 1000 to 10,000 30.5 metersTable 24 Leakage result specifications (no ambient)Range () Resolution ()Accuracy0 to 49.99 1 2% ± 2.5
Chapter 10 Test ResultsCopper resultsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 89Opens/CapacitanceYou measure opens/capacitance to:• measure total electrical loop length (includes length of bridged taps).• find wet sections, bridged taps or open faults.Opens/Capacitance: < 3% difference between Tip (A) and Ring (B) values indicate an acceptably balanced loop. Anything greater indicates an unbalanced line or open fault, which inhibit digital signals.Tab le 2 5 describes the opens/capacitance result.DC currentYou measure DC current to verify if enough current is present to operate equipment including the phone or caller ID boxes. DC current on Tip (A) to Ring (B) should be 23 mA at the NID. Anything less will not allow for differ-ences in temperature and phone equipment will not operate during extremes.Tab le 2 6 describes the DC current result.50 to 999 1 5% ± 2.51.0K to 9.99K 10 5%10.0K to 99.9K 100 5%100.0K to 999K 1K 5%1.0M to 9.9M 10K 10%10.0M to 100M 100K 15%Table 24 Leakage result specifications (no ambient) (Continued)Range () Resolution ()AccuracyTable 25 Opens/Capacitance result specifications (no ambient)Range (feet) Resolution (feet) Range (meters) Resolution (meters)Range (capacitance)Accuracy (applies to capacitance only)0 to 2,999 1 foot 0 to 999 0.1 meter 0 to 47.1 nF 1% ± 15 pF3000 to 66000 1 foot 1,000 to 20,000 0.1 meter 47.1 nF to 1.57 µF 2%Table 26 DC current result specificationsRange Resolution Accuracy0 to 110 ma 1ma 2% ± 1ma
Chapter 10 Test ResultsCopper resultsOneExpert DSL User’s Guide90 22052280, Revision 001 April 2014Longitudinal balanceYou measure longitudinal balance to:• measure the quality of the pair: a measurement of the degree to which the Tip (A) lead is electrically the same as the Ring (B) lead.The more each lead is electrically identical (capacitance, inductance, impedance), the better the pair will resist induced noise. The balance result should be >60 dB. Anything less indicates electrical differences between Tip (A) and Ring (B) that can lead to noise and other signal problems.Tab le 2 7 describes the DC current result.Load coilYou check for load coils to ensure there are no load coils present on a digital line (such as ADSL or ISDN). Load coil detection and elimination is essential in the installation of an xDSL circuitTab le 2 6 describes the load coil result.TDRA TDR (Time Domain Reflectometer) is used to identify and locate buried splices, shorts and low resistance faults, opens, bridge taps, load coils, and wet cables.Velocity of Propagation (VoP) is the speed of the TDR signal travelling down the wire pair relative to the speed of light. The OneExpert DSL uses this value to convert reflections to distance. To ensure an accurate distance calculation at the cursor, the VoP should match the cable gage and fill. The default value is appropriate for 24–26 AWG (4–5 mm) telco aerial cable and provides sufficient accuracy in most situations.Tab le 2 6 describes the TDR result.Table 27 Balance result specificationsRange Resolution Accuracy28 to 70 dB 1 dB ± 2 dB70 to 120 dB 1 dB indication onlyTable 28 Load coil result specificationsRange Resolution AccuracyUp to 27,000 ft (8229.6 m) up to 5 ± 1Table 29 TDR specificationsRange Accuracy0 to 40,000 ft (12000 m) ± 0.5% of distance
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 91AAppendix A TroubleshootingThis chapter describes how to identify and correct problems related to the OneExpert DSL. Topics discussed in this chapter include the following:•“Getting Technical Assistance” on page 92•“Additional information” on page 92•“Resolving problems” on page 93
Appendix A TroubleshootingGetting Technical AssistanceOneExpert DSL User’s Guide92 22052280, Revision 001 April 2014Getting Technical AssistanceIf you need assistance or have questions related to the use of this product, use the information in Tab le 3 0 to contact JDSU’s Technical Assistance Center (TAC) for customer support. For the latest TAC contact information, go to www.jdsu.com or contact your local sales office for assistance. The regional sales office phone numbers are listed on the back of this manual. During off-hours, you can request assistance by doing one of the following: leave a voice message at the TAC for your region; email the North American TAC (tac@jdsu.com); submit your question using our online Technical Assistance request form at www.jdsu.com.Additional informationFor additional information, visit the OneExpert DSL section of the following web page:http://www.jdsu.com/en-us/Test-and-Measurement/Pages/default.aspxTable 30 Technical assistance centersRegion Phone NumberAmericas 1-855-ASK-JDSU301-353-1560tac@jdsu.comCable TV/Multimedia Products 1-800-428-4424 Ext. 8350(America)1-317-788-9351 Ext. 8350(World Wide)catv.support@jdsu.comEurope, Africa, and Mid-East +49 (0) 7121-86-1345 (JDSU Germany)hotline.europe@jdsu.comAsia and the Pacific +852-2892-0990 (Hong Kong)+8610-6833-7477 (Beijing-China)
Appendix A TroubleshootingResolving problemsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 93Resolving problemsIf you are having trouble with the OneExpert DSL OneExpert DSL, the following sections describe common problems and solutions. You should verify whether your problem is listed here before contacting technical assistance.The following section addresses questions that may be asked about completing tests with the OneExpert DSL OneExpert DSL. There are four sections included:• General• Copper tests• Coax tests• DSL tests• Data testsGeneral testingThe following section addresses questions about testing in general using OneExpert DSL.IssueInconsistent test results.ResolutionVerify that your test leads are good and are connected properly for the test you are performing.Copper testingThe following section addresses questions about Copper testing.IssueThe Tip-Ring voltage is reading negative. ResolutionThe Tip and Ring test leads may be swapped. Check your test leads to verify that they are hooked up properly.IssueI am performing an Opens test. The mutual value looks good, but the Tip and Ring values are really short.ResolutionVerify the ground. The module must be grounded to the same ground as the pair under test. the ground. The module must be grounded to the same ground as the pair under test.
Appendix A TroubleshootingResolving problemsOneExpert DSL User’s Guide94 22052280, Revision 001 April 2014DSL testingThe following section addresses questions about DSL testing.IssueThe modem cannot achieve sync with the CO.ResolutionInability to sync can have many causes. Perform the following steps to troubleshoot:• Disconnect the customer's DSL modem.• Verify tester connection to the correct pair.• Verify the Data mode.• Verify that the Standard is correct (ADSL2+, G.DMT, Auto, etc.).• Isolate premise wiring.• Check for premise alarm system.• Verify the copper pair is provisioned for ADSL at the CO.• Test at the CO/Exchange on the customer pair.• Check the DSLAM modem vendor and software version.IssueThe modem achieves sync with the CO, but the rate is lower than expected.ResolutionVerify that you are on an ADSL2, ADSL2+, or VDSL line, as appropriate.Check the DSLAM configuration - the max rate may be limited there.Check for premise alarm system on the same pair.Avoid excessive loop length or high attenuation.Make sure that you are connected on pins 3 and 4.Verify the noise margin.Check the attenuation.Make sure that you are connected on pins 3 and 4 instead of 2 and 5.Data testingThe following section addresses questions about Data testing.IssueThe IP ping menu says pings are being sent, but the network statistics are not incrementing.
Appendix A TroubleshootingResolving problemsOneExpert DSL User’s GuideApril 2014 22052280, Revision 001 95ResolutionVerify the IP address and netmask.Make sure you are not behind a firewall; they can block ping responses from reaching the host.The IP ping function only attempts to send a ping every second. Depending on certain conditions, a physical ping packet may not be sent.If IPoE standards require that the device has to ARP the address first. If this fails eventually you will see a ARP HOST UNREACHABLE message. Check to see that the destination IP address and your configured IP parameters are correct.Make sure that the Ethernet interface cabling is correct. If the Ethernet cable is not hooked up, or is hooked up incorrectly, a packet will not be sent. Thus the Ethernet statistics will not increment.
Appendix A TroubleshootingResolving problemsOneExpert DSL User’s Guide96 22052280, Revision 001 April 2014
OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 97BAppendix B SpecificationsThis appendix contains specifications for the OneExpert DSL DSL. Topics discussed in this appendix include the following:•“Physical specifications” on page 98•“Physical specifications” on page 98•“Environmental specifications” on page 98•“Power specifications” on page 99•“Customer Service and Support” on page 99
Appendix B SpecificationsPhysical specificationsOneExpert DSL User’s Guide 22052280, Revision 00198 22052280, Revision 001 April 2014Physical specificationsTab le 3 1 provides the physical specifications for the OneExpert DSL.Connector specificationsTab le 3 2 provides the connector specifications.Environmental specificationsTab le 3 3 provides the environmental specifications.Table 31 Physical specificationsParameter SpecificationHeight 9.8" (250 mm)Width 4.68" (119 mm)Depth 3.2" (82.4 mmWeight 4.05 lb. (1.84 kg) Table 32 Connector specificationsConnector SpecificationUSB USB 2.0AC Adapter see “Power specifications”T/A R/B Ground mini-bananaPOTS 8-pin modular (RJ-45)Ethernet 8-pin modular (RJ-45)Wiring 6-pin modular (RJ-11) and 8-pin modular (RJ-45)2&4-Wire VDSL/ADSL 8-pin modular (RJ-45)Table 33 Environmental specificationsParameter SpecificationOperating Temperature -5 to +50 C (23 to +122F)Storage Temperature -30 to +60 C (-22 to 140 F)Humidity 10% to 80% RHNCMaximum operating altitude 4000 meters (13,123 feet)Vibration sinusoidal vibration testing per IEC 60068-2-6 (Sinusoidal Vibration)Shock shock testing to IEC 60068-2-29 Ed. 2.0 “Continuous Bumps.”
Appendix B SpecificationsPower specifications22052280, Revision 001 OneExpert DSL User’s GuideApril 2014 22052280, Revision 001 99Power specificationsAlthough battery life varies depending on the type of test, Table 34 provides specifications for the battery life and the specifications for the AC adapter.Customer Service and SupportJDSU offers an unmatched and comprehensive portfolio of standard support services, add-on services, and training options to help customers successfully use purchased JDSU products. Services that come standard with every product sale include business hour technical assistance, in-warranty repair, calibration services, upgrade services, and immediate return authorizations. Add-on services designed to optimize product capabilities and maximize efficiencies include field engineering and deployment, technical training, 24x7 product support, consulting, and custom soft-ware development. Refer to the sections that follow for additional details.Standard support servicesStandard support services that accompany the sale of every JDSU product include:• Instrument repair and calibration services• Business hour technical assistance• Access to general warranty information on the JDSU Web site• Extensive product documentation and related technical information, accessible on the JDSU Web siteInstrument repair and calibration servicesOur service centers provide repair and calibration services for JDSU equipment. JDSU understands the impact of equipment down time on operations and is staffed to ensure a quick turnaround. Avail-able services include the following:Product Repair — All equipment returned for service is tested to the same rigorous standards as newly manufactured equipment. This ensures products meet all published specifications, including any applicable product updates.Table 34 Power specificationsParameter SpecificationOperating time Approximately 20 on/off cycles and tests on a full charge, depending on usage and conditions.Charging time 5 hours for a fast charge; for a full charge, allow to trickle charge overnightPower supply input 100-240VAC, 1.5A, 50-60 HzPower supply output 12VDC, 5.0A MaxPower supply operating temperature range0 to +40 C (-22 to 104 F)
Appendix B SpecificationsCustomer Service and SupportOneExpert DSL User’s Guide 22052280, Revision 001100 22052280, Revision 001 April 2014Calibration — JDSU’s calibration methods are ISO approved and based on national standards.For more information, including instructions for returning equipment for repair and/or calibration, go to: www.jdsu.com/en-us/Test-and-Measurement/support/repair-and-calibration/Pages/default.aspx.Technical assistance (business hours)Expert business hour technical support is provided with your product. For assistance related to the use of your product, call or e-mail JDSU’s Technical Assistance Center (TAC) in your region. For a current listing of TAC phone numbers and e-mail addresses, go to: http://www.jdsu.com/en-us/Test-and-Measurement/services/products-and-systems-support/Pages/default.aspx.For information about optional 24x7 technical assistance, see “Extended product and systems support services” on page 100.Warranty informationInformation about standard warranties, terms, and conditions specific to JDSU’s Test & Measure-ment products is posted on the JDSU Web site. For more information, go to: http://www.jdsu.com/about-jdsu/pages/jdsu-standard-terms-and-conditions.aspx?rcode=terms.Product documentation libraryAn extensive library that includes documentation for JDSU products and related technology-specific documents is available on the JDSU Web site. For more information, go to: www.jdsu.com/en-us/Test-and-Measurement/support/Technical-Library/Pages/TechLibrary.aspx.Add-on servicesJDSU offers a broad portfolio of add-on services to enable customers to aggressively build their competitive advantage within the markets they serve.Available services include:• Extended product and systems support, including:– Optional extended product warranties– Optional extended repair services– Calibration management services– Around-the-clock technical assistance– A certified pre-owned equipment program– Tailored support services for your JDSU system• Various professional and consulting services• Specialized managed services.Extended product and systems support servicesFor information about optional extended product warranties, go to: www.jdsu.com/en-us/Test-and-Measurement/services/a-z-service-list/Pages/ext-warr.aspx.
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Appendix B SpecificationsCustomer Service and SupportOneExpert DSL User’s Guide 22052280, Revision 001102 22052280, Revision 001 April 2014

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