MediaTek RT3090BC4 802.11b/g/n 1T1R combo card User Manual 604084 001

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Notebook Essentials iii

Contents

Chapter 1: Getting started

Introducing HP QuickWeb (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Sharing optical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Locating the electronic manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Finding more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Turning off the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Windows desktop

Identifying the Windows desktop features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Identifying the software on the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Updating the software installed on the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing software from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning the TouchPad on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Navigating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Clicking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using TouchPad gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 3: Using HP QuickWeb (select models only)

Setting up HP QuickWeb for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Starting Microsoft Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Identifying the QuickWeb control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Identifying the LaunchBar icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Identifying the notification icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Playing music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Browsing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Creating instant messages with Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Making Internet phone calls with Skype (select models only). . . . . . . . . . . . . . . . . . . . . 17

Disabling and enabling HP QuickWeb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 4: Connecting to the Internet

Choosing the type of Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting to a wired network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting to an existing wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting up a new wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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iv Notebook Essentials

Contents

Step 1: Purchase and install a wireless router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Step 2: Configure the computer to connect to the wireless network . . . . . . . . . . . . 23

Connecting to a WWAN (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Bluetooth connections (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Bluetooth and Internet Connection Sharing (ICS) . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 5: Backup and recovery

Using Roxio BackOnTrack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Creating a copy of the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Disaster Recovery utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Instant Restore utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using HP Recovery Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a set of recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Recovering using the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Recovering using the partition on the hard drive (select models only) . . . . . . . . . . 33

Using Windows Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 6: Keeping your computer safe

Protecting the computer from viruses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using Windows Security Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Protecting your system files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Protecting your privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Protecting the computer from power surges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the computer safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Appendix A: Routine care

Cleaning the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning the TouchPad and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Traveling and shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Appendix B: Problem meets solution

Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The computer is unable to start up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The computer screen is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Software is functioning abnormally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

The computer is on but is not responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

The computer is unusually warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

An external device is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The wireless network connection is not working. . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Appendix C: Specifications

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Notebook Essentials v

Contents

Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Input power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Index

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vi Notebook Essentials

Contents

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Notebook Essentials 1

Chapter 1: Getting started

After you set up and register your computer, there are important next steps to take before you

begin using your computer. First read this chapter completely, because it explains what to do

and where to find additional information. For example, this guide provides specific

instructions for connecting to wired and wireless networks. You will also find practical

information to help you protect, maintain, and back up the computer. Then, read the specific

chapters for additional information.

For help in identifying specific components of the computer, refer to the user guide. Click

Start, click Help and Support, and then click User Guides, or refer to the User Guides disc

included with some models.

After you set up your computer, you can activate HP QuickWeb. QuickWeb provides

immediate access to your music, digital photos, and the Web without waiting for the

Windows® operating system to start. Refer to Chapter 3, “Using HP QuickWeb (select

models only),” for additional information.

To move the pointer, slide your finger across the TouchPad surface in the direction you want

the pointer to go. Use the TouchPad’s lower left and right buttons like the corresponding

buttons on an external mouse. The TouchPad supports a variety of TouchPad gestures.

✎TouchPad gestures are not available from within HP QuickWeb. For additional

information about using the TouchPad and TouchPad gestures, refer to Chapter 2,

“TouchPad,” for more information.

Although your computer does not have an integrated optical drive, you can easily access

software, install programs, and access information by sharing an optical drive connected to

another computer in your network. Drive sharing is a feature of the Windows® operating

system that allows a drive on one computer to be accessible to other computers on the same

network.

✎You must have a network set up in order to share an optical drive. Refer to Help and

Support for information on setting up a network.

✎Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD sharing.

Introducing HP QuickWeb (select models only)

TouchPad

Sharing optical drives

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2 Notebook Essentials

Chapter 1: Getting started

To share an optical drive:

1. From the computer with the optical drive you want to share, click Start, and then click

My Computer.

2. Right-click the optical drive you want to share, and then click Properties.

3. Click the Sharing tab, and then click Share this folder.

4. Type a name for the optical drive in the Share name text box.

5. Click Apply, and then click OK.

6. To view the shared optical drive on your computer, click Start, click Control Panel,

click Network and Internet, and then click Network Connections.

After you set up your computer, you can connect to a wireless or wired network so that you

can connect to the Internet and send and receive e-mail. Refer to Chapter 4, “Connecting to

the Internet,” for more information.

After you have connected to the Internet, manage your computer’s defenses with Norton

Internet Security. HP also recommends that you always update the antivirus software.

Antivirus software helps protect your computer from damage caused by viruses. Refer to

Chapter 6, “Keeping your computer safe,” for more information.

For detailed information about your computer, such as power management, drives, memory,

security, and other features, click

Start

, click

Help and Support

, and then click

User

Guides

. You do not need to connect to the Internet to access the user guides in Help and

Support.

✎The desktop of your computer may look slightly different from the illustration in this

section.

Connecting to the Internet

Protecting your computer from viruses

Locating the electronic manuals

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Notebook Essentials 3

Chapter 1: Getting started

In addition to the user guide, Help and Support also provides information about the operating

system, drivers, troubleshooting tools, and technical support. To access Help and Support,

click Start, and then click Help and Support. For country- or region-specific support, go to

http://www.hp.com/support, select your country or region, and follow the on-screen

instructions.

ÅWARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It

describes proper workstation setup and proper posture, health, and work habits for

computer users. The Safety & Comfort Guide also provides important electrical and

mechanical safety information for HP computers. To access this document, click

Start, click Help and Support, and then click User Guides, or refer to the User

Guides disc included with some models. The Safety & Comfort Guide is also

available on the Web at http://www.hp.com/ergo.

For more safety and regulatory information, and for battery disposal information, refer to the

Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help

and Support, and then click User Guides, or refer to the User Guides disc included with

some models.

To turn off the computer:

1. Save your work and close all programs.

2. Click Start, click Turn Off Computer, and then click Turn Off.

Finding more information

Turning off the computer

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4 Notebook Essentials

Chapter 1: Getting started

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Notebook Essentials 5

Chapter 2: Windows desktop

The Windows desktop is where you start when you turn on your computer. It includes the

notification area at the far right of the taskbar, icon shortcuts that are used to start programs,

and the Start menu.

✎The desktop of your computer may look slightly different from the illustration in this

section.

Identifying the Windows desktop features

Icon Name Description

Norton Internet Security Displays the status of Norton Internet Security

antivirus software.

HP Wireless Assistant

(select models only)

Displays the status of your wireless device.

Network status Displays the status of your network connection.

Wireless network status Displays the status of your wireless network

connection and opens the Wireless Network

Connection window.

HP Connection Manager

(select models only)

Displays the status of HP Connection Manager and

opens the HP Connection Manager window.

(Continued)

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6 Notebook Essentials

Chapter 2: Windows desktop

To see a list of the software preinstalled on the computer, follow these steps:

»Click Start, and then click All Programs. Click the name of a program to open it.

✎For details about using software included with the computer, refer to the software

manufacturer’s instructions, which may be provided with the software or on the

manufacturer’s Web site.

Most software, including the operating system, is updated frequently by the manufacturer or

provider. Important updates to the software included with the computer may have been

released since the computer left the factory.

Some updates may affect the way the computer responds to optional software or external

devices. Many updates provide security enhancements.

Update the operating system and other software installed on the computer as soon as the

computer is connected to the Internet. To access links for updating installed software, refer to

Help and Support.

To install software from the Internet, go to the software manufacturer’s Web site and follow

the instructions.

ÄCAUTION: Software downloaded from the Internet may contain viruses. Refer to

Chapter 6, “Keeping your computer safe,” for more information.

Synaptics Pointing Devices Opens the Mouse Properties window.

Volume control Opens the Volume Control window.

QuickSync Synchronizes and migrates e-mail, contacts,

calendars, files, folders, and browser bookmarks to

your mobile storage devices.

Intel® Graphics Media

Accelerator Driver for

Mobile

Opens the Intel Graphics window.

Power Meter Displays the current power status and opens the

Power Meter window.

Icon Name Description

Identifying the software on the computer

Updating the software installed on the computer

Installing software from the Internet

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Notebook Essentials 7

Chapter 2: Windows desktop

TouchPad

Component Description

1TouchPad off indicator To turn the TouchPad on and off, quickly double-tap

the TouchPad off indicator.

✎When the light is off, the TouchPad is

enabled. When the light is on (amber), the

TouchPad is disabled.

2Left TouchPad button Functions like the left button on an external mouse.

3Right TouchPad button Functions like the right button on an external

mouse.

4TouchPad zone Moves the pointer and selects or activates items on

the screen.

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8 Notebook Essentials

Chapter 2: Windows desktop

Turning the TouchPad on and off

The TouchPad is turned on at the factory. When the TouchPad is on, the light is off. When the

TouchPad is off, the light is on (amber).

To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator.

Navigating

To move the pointer, touch and slide one finger across the TouchPad surface in the direction

you want the pointer to go.

Clicking

Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.

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Notebook Essentials 9

Chapter 2: Windows desktop

Using TouchPad gestures

The TouchPad supports a variety of gestures that make it easy and fun to work with images or

pages of text. To activate the TouchPad gestures, place two fingers on the TouchPad at the

same time as described in the following sections.

✎You can scroll and pinch anywhere on the TouchPad surface.

Scrolling

Scrolling is useful for moving around a page or image. To scroll, place two fingers slightly

apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right

motion.

✎Scrolling speed is controlled by finger speed.

Pinching/Zooming

Pinching allows you to zoom in or out on images or text.

■Zoom in by placing two fingers together on the TouchPad, and then moving them apart

to gradually increase the object’s size.

■Zoom out by placing two fingers apart on the TouchPad, and then moving them together

to gradually decrease the object’s size.

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10 Notebook Essentials

Chapter 2: Windows desktop

Setting TouchPad preferences

Scrolling and pinching are enabled at the factory. Your computer also supports additional

TouchPad gestures that are disabled at the factory.

To disable or enable TouchPad gestures, or to explore other TouchPad gestures:

1. Double-click the Synaptics icon in the notification area, at the far right of the taskbar,

and then click the Device Settings tab.

2. Select the device, and then click Settings.

3. Select the gesture that you want to disable or enable.

4. Click Apply, and then click OK.

✎For additional information about using the TouchPad, refer to the user guide. To access

this guide, click Start, click Help and Support, and then click User Guides, or refer to

the User Guides disc included with some models.

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Notebook Essentials 11

Chapter 3: Using HP QuickWeb

(select models only)

HP QuickWeb is an optional, instant-on environment that is separate from your Windows

operating system. QuickWeb allows you to rapidly access a Web browser, and other

communication and multimedia programs, without the need to start Windows. QuickWeb is

ready to go within seconds of sliding the power switch and includes the following features:

■Web browser—Search and browse the Internet, and create links to your favorite

Web sites.

■Chat—Chat with friends on multiple instant messaging programs, such as Google Talk,

Windows Live Messenger, Yahoo! Messenger, and other providers.

■Skype (select models only)—Skype is a voice over Internet protocol (VoIP) that lets you

communicate free of charge with other Skype users. With Skype, you can have a

conference call or a video chat with one or more people at a time. You can also make

long-distance phone calls to land lines.

■Web e-mail—View and send e-mail using Yahoo, Gmail, and other Web e-mail

providers.

■Web calendar—Display, edit, and organize your schedule using your favorite online

calendar program.

■Music Player—Listen to your favorite music and create playlists.

■Photo Viewer—Browse through photos, create albums, and view slide shows.

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12 Notebook Essentials

Chapter 3: Using HP QuickWeb (select models only)

The first time you turn on your computer after completing the Windows setup process, the

QuickWeb setup screens appear. Follow the on-screen instructions to activate QuickWeb. At

the end of the setup process, you are given the choice to start Windows or to continue to

QuickWeb for the current session. If you select the option to start QuickWeb, the QuickWeb

Home screen appears. Click an icon on the QuickWeb Home screen to launch a program.

✎The QuickWeb Home screen may look slightly different from the illustration in this

section.

✎The following section assumes that you have completed the QuickWeb setup process

and enabled QuickWeb. For more information, refer to the HP QuickWeb software

Help.

QuickWeb allows you to access a Web browser, and other communication and multimedia

programs, within seconds, without starting Windows. To start QuickWeb when the computer

is turned off:

1. Turn on your computer. The HP QuickWeb Home screen appears.

2. Click an icon on the QuickWeb Home screen to launch a program.

Setting up HP QuickWeb for the first time

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Notebook Essentials 13

Chapter 3: Using HP QuickWeb (select models only)

✎If QuickWeb is activated, it starts every time you turn on your computer. To start

Microsoft® Windows, you must click the Windows Start icon in the QuickWeb Home

screen.

To start Microsoft Windows:

1. Turn on your computer. The HP QuickWeb Home screen appears.

2. Click the Windows Start icon at the far left of the QuickWeb Home screen.

3. A dialog box appears, asking if you are sure you want to start Windows. Click Yes.

✎Clicking Make Windows your default Power On experience in this dialog box

disables QuickWeb. To enable QuickWeb, refer to the section “Disabling and enabling

QuickWeb,” later in this chapter.

The following table shows and describes the QuickWeb control buttons.

Starting Microsoft Windows

Identifying the QuickWeb control buttons

Icon Description

Launches the Windows operating system.

Shuts the computer down.

Returns to the Home screen.

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14 Notebook Essentials

Chapter 3: Using HP QuickWeb (select models only)

Identifying the LaunchBar icons

The following table shows and describes HP QuickWeb icons.

Icon Description

Launches the Web browser. You can bookmark your favorite Web sites and

view Web pages.

Launches the Chat application. This is compatible with Google Talk, Windows

Live Messenger, Yahoo! Messenger, and other providers.

Launches Skype (select models only). This is a voice over Internet protocol

(VoIP) that lets you communicate free of charge with other Skype users.

Launches Web e-mail so you can view your Web-based e-mail programs, such

as Gmail, Hotmail, Yahoo, and other Web e-mail providers.

Launches the Web calendar so you can schedule and manage your activities

using your favorite online calendar program.

Launches Music Player. Select and play music stored on your hard drive or

external drives. Supports .mp3 files.

Launches Photo Viewer. Browse photos stored on your hard drive or external

drive. Supports .bmp, .gif, .jpg, and .png file types.

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Notebook Essentials 15

Chapter 3: Using HP QuickWeb (select models only)

Identifying the notification icons

The following table shows and describes the notification icons.

Icon Description

Indicates that a USB drive is present. If a USB drive is inserted, the File

Manager window containing a USB icon appears. Click the USB icon to open

the File Manager window. Right-click the USB icon to open a menu to safely

eject the device.

Indicates that the network is connected. Click the Network icon to open the

Network dialog box.

Indicates that the network is disconnected.

Controls volume for speakers and the microphone. Click the Volume Control

icon to open the Volume Control dialog box.

Indicates that sound is muted. Click the icon to restore sound.

Launches the Settings panel. Use the Settings panel to modify QuickWeb

settings such as date and time.

Indicates that the computer is connected to AC power. When the computer is

connected to AC power, the icon is a battery with a power cord. This icon also

controls power settings.

Indicates the charge state of the battery and that the computer is not

connected to AC power. When the computer is running on battery power, the

icon is abattery.

The state of charge is indicated by the color of the icon:

■Green: charged

■Yellow : low

■Red: critical low

Click the Battery icon to display a menu for controlling power settings and to

see information about battery capacity.

Displays the QuickWeb software Help.

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16 Notebook Essentials

Chapter 3: Using HP QuickWeb (select models only)

1. After turning on the computer, click the Settings icon.

The Settings panel selection box is displayed.

2. Click the icon that corresponds to the system setting you want to modify. Choose from

any of the following:

❏Date and Time

❏Input Language

❏Language and Keyboard

❏Network

❏Environment Settings

❏Screen Settings

❏Volume Control

❏Applications

✎For more information on changing settings in the Settings panel, refer to the HP

QuickWeb software Help.

QuickWeb can be configured to set up a wireless connection by using the HP QuickWeb

Configuration Tool. To access this tool, click the Settings icon, click Network, and then

select the Enable Wi-Fi check box. For more information on setting up a wireless connection

using HP QuickWeb and Windows, refer to Chapter 4, “Connecting to the Internet,” and to

the HP QuickWeb software Help.

To play music:

1. Click the Music icon on the LaunchBar.

Music Player is displayed.

2. On the left side of the Music Player window, navigate to the directory that contains your

music files. The directory can be on either your hard drive or an external drive.

3. Click a music file you want to play from the list on the right side of the window.

4. When you are finished making your music selection, click the Play icon at the bottom

right of the window.

Using the Settings panel

Configuring the network

Playing music

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Notebook Essentials 17

Chapter 3: Using HP QuickWeb (select models only)

To view photos:

1. Click the Photos icon on the LaunchBar.

Photo Viewer is displayed.

2. On the left side of the Photo Viewer window, navigate to the directory that contains your

photos. The directory can be on either your hard drive or an external drive. The right

side of the Photo Viewer window displays thumbnail views of all the photos in the

selected directory.

3. Double-click the thumbnail of the photo you want to view.

The photo thumbnail views appear at the bottom right of the Photo Viewer window. A

larger view of the selected photo appears above the thumbnails.

4. Navigate the thumbnail views by pressing the right arrow key or left arrow key, or by

clicking the next thumbnail image you want to see enlarged.

Chat is an instant messaging program that is compatible with Google Talk, Yahoo!

Messenger, and other providers.

To start an instant messaging session:

1. Click the Chat icon on the LaunchBar. The buddy list window and a configuration tool

are displayed.

2. In the buddy list window, click Help to get information on configuring Chat for your

instant messaging protocol and setting up your account. You can also configure Chat to

work with an existing instant messaging account.

Skype is a voice over Internet protocol (VoIP) that lets you communicate free of charge with

other Skype users. You can also make long-distance phone calls to land lines at lower costs

than many long-distance carriers charge.

To start a conference call or video chat with Skype if you already have a Skype account set

up:

1. Click the Skype icon on the LaunchBar. A Sign in to Skype window is displayed.

2. Type your Skype name and password, and then click Sign in.

3. Follow the on-screen instructions to begin your conference call or video chat.

To start a conference call or video chat with Skype if you do not have a Skype account set up:

1. Click the Skype icon on the LaunchBar. A Sign in to Skype window is displayed.

2. Click the Don't have a Skype Name yet? link.

Browsing photos

Creating instant messages with Chat

Making Internet phone calls with Skype (select models only)

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18 Notebook Essentials

Chapter 3: Using HP QuickWeb (select models only)

3. Before you proceed, read the information provided by the links at the bottom of the

Create Account window, to be sure that you understand the terms and possible charges

you can incur from using Skype.

✎For more information on using Skype, refer to the software Help.

To disable or reenable QuickWeb from within the Windows operating system:

1. Click Start, click All Programs, and then click HP QuickWeb. The HP QuickWeb

Installer folder is displayed. Click HP QuickWeb Configuration Tool.

2. Select the Enable QuickWeb check box.

3. Click OK.

✎The HP QuickWeb Configuration Tool can also be accessed by clicking Start, clicking

Control Panel, and then clicking Switch to Classic View.

Disabling and enabling HP QuickWeb

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Notebook Essentials 19

Chapter 4: Connecting to the Internet

✎Internet hardware and software features vary depending on the computer model and

your location.

The computer supports the following types of Internet access:

■Wired—You can access the Internet by connecting to a broadband network using the

RJ-45 (network) jack. To learn how to connect to a wired network, refer to the

“Connecting to a wired network” section.

■Wireless—For mobile Internet access, you can use a wireless connection, such as a

WLAN, WWAN, or Bluetooth®. To learn about these connections, and about adding

the computer to an existing network or setting up a wireless network, refer to the

“Connecting to an existing wireless network” section or the “Setting up a new wireless

network” section.

The networking features of the computer enable you to access high-speed broadband Internet

service providers with the following types of connections:

■Cable modem

■Digital Subscriber Line (DSL)

■Satellite

■Other services

Broadband access may require additional hardware or software provided by your Internet

service provider (ISP).

The following features will help you set up a new Internet account or configure the computer

to use an existing account:

■Choosing an ISP: You must set up Internet service before you can connect to the

Internet. Contact a local ISP to purchase Internet service and a modem. The ISP will

help set up the modem, install a network cable to connect your wireless computer to the

modem, and test the Internet service.

✎Your ISP will give you a user ID and password to access the Internet. Record

this information and store it in a safe place.

■Internet Services & Offers (available in some locations): This utility assists with

signing up for a new Internet account and configuring the computer to use an existing

account. To access this utility, click Start, click All Programs, click Online Services,

and then click Get Online.

✎This utility is not available from within HP QuickWeb.

Choosing the type of Internet access

Using an ISP

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20 Notebook Essentials

Chapter 4: Connecting to the Internet

■ISP-provided icons (available in some locations): These icons may be displayed either

individually on the Windows desktop or grouped in a desktop folder named Online

Services. To set up a new Internet account or configure the computer to use an existing

account, double-click an icon, and then follow the on-screen instructions.

✎These icons are not available from within QuickWeb.

■Windows Connect to the Internet Wizard: You can use the Windows Connect to the

Internet Wizard to connect to the Internet in any of these situations:

❏You already have an account with an ISP.

❏You have a disc from an ISP.

❏You do not have an Internet account and want to select an ISP from the list provided

within the wizard. (The list of ISP providers is not available in all regions.)

❏You have selected an unlisted ISP, and the ISP has provided you with information

such as a specific IP address and POP3 and SMTP settings.

To access the Windows Connect to the Internet Wizard and instructions for using it,

click Start, click Help and Support, and then search for Connect to the Internet wizard.

✎If you are prompted within the wizard to choose between enabling or disabling

Windows Firewall, choose to enable the firewall.

✎The Windows Connect to the Internet Wizard is not available from within HP

QuickWeb.

Connecting to a wired network requires a network cable (purchased separately). If the cable

contains noise suppression circuitry 1, which prevents interference from TV and radio

reception, orient the circuitry end of the cable 2 toward the computer.

To connect the cable:

ÅWARNING: To reduce the risk of electric shock, fire, or damage to the equipment,

do not plug a modem or telephone cable into the RJ-45 (network) jack.

1. Connect the network cable to the RJ-45 (network) jack 1 on the computer.

2. Connect the other end of the network cable to a network wall jack 2.

Connecting to a wired network

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Chapter 4: Connecting to the Internet

To connect the computer to an existing wireless network in Windows, follow these steps:

1. Click Start, click Connect To, and then click Wireless Network Connection.

2. Select the network to which you want to connect.

3. Click Connect.

4. If required, enter the security key.

To connect the computer to an existing wireless network in HP QuickWeb, follow these

steps:

1. Click the Network icon in the notification area.

2. Select the Enable Wi-Fi check box, if Wi-Fi is not enabled. Select the network to which

you want to connect.

3. Click Connect.

4. If required, enter the password.

This section describes how to use a wireless computer to set up a typical home or small office

wireless network, which is also called a wireless local area network (WLAN).

To set up a wireless network and to connect to the Internet, you need the following

equipment:

■A broadband modem (either DSL or cable) and high-speed Internet service purchased

from an Internet service provider (ISP)

■A wireless router (purchased separately)

■Your new wireless computer

The following illustration shows an example of a completed wireless network installation

that is connected to the Internet and to a wired computer. As this network grows, additional

wireless and wired computers can be connected to the network to access the Internet.

Connecting to an existing wireless network

Setting up a new wireless network

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22 Notebook Essentials

Chapter 4: Connecting to the Internet

Step 1: Purchase and install a wireless router

Read this section carefully before you install the wireless router using the router

manufacturer’s instructions and your wireless computer. If you need technical assistance

during the router installation, contact the router manufacturer.

✎It is recommended that you temporarily connect your new wireless computer to the

router by using the network cable provided with the router. This will ensure that the

computer can access the Internet.

✎If HP QuickWeb has been activated, it starts every time you turn on your computer. To

start Microsoft Windows, you must click the Windows Start icon in the QuickWeb

Home screen. The following section assumes that QuickWeb is enabled. To disable

QuickWeb, refer to Chapter 3, “Using HP QuickWeb (select models only).”

1. If the computer is off, turn it on. The HP QuickWeb Home screen appears. Start the

Windows operating system either by waiting until the automatic timer above the Start

Windows icon counts to zero, or by clicking the Start Windows icon on the far left of

the QuickWeb Home screen.

✎For more information on the QuickWeb timer and changing the timer settings,

refer to the HP QuickWeb software Help.

2. Be sure that the wireless light on the computer is off. If the wireless device is on (white),

press the wireless action key (f12) to turn it off. For help locating the wireless light, refer

to the Mini User Guide in Help and Support, or refer to the User Guides disc included

with some models.

3. During the router installation, the router manufacturer’s software allows you to change

the network name (SSID) and enable security to protect the privacy of your wireless

network. Many routers are shipped with a default network name and with security

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Notebook Essentials 23

Chapter 4: Connecting to the Internet

disabled. If you change the default network name or enable security during the router

setup, record the information and store it in a safe place. You will need this information

when you configure the computer and any other existing computers to access the router.

✎If you do not enable security, an unauthorized wireless user can access the

information on the computer and use your Internet connection without your

knowledge. For more information on securing your wireless network, refer to

the Mini User Guide in Help and Support, or refer to the User Guides disc

included with some models.

The Windows operating system also provides tools to help you set up your wireless network

for the first time. To use the Windows tools to set up your network, click Start, click Control

Panel, click Network and Internet Connections, click Network Connections, and then

click Create a new connection. Click Wireless networks in range to view the available

wireless connections.

Step 2: Configure the computer to connect to the wireless network

To connect the computer to an existing wireless network in Windows, follow these steps:

✎If QuickWeb is enabled, it starts every time you turn on your computer. To start

Microsoft Windows, you must click the Windows Start icon in the QuickWeb Home

screen. The following section assumes that QuickWeb is enabled. To disable

QuickWeb, refer to Chapter 3, “Using HP QuickWeb (select models only).”

1. If the computer is off, turn it on. The HP QuickWeb Home screen appears. Start

Windows either by waiting until the automatic timer above the Start Windows icon

counts to zero, or by clicking the Windows Start icon on the far left of the QuickWeb

Home screen.

✎For more information on the QuickWeb timer and changing the timer settings,

refer to the HP QuickWeb software Help.

2. Be sure that the wireless light on your computer is on (white). If the wireless light is off,

press the wireless action key (f12) to turn the wireless device on. For help locating the

wireless light, refer to the Mini User Guide in Help and Support, or refer to the User

Guides disc included with some models.

3. Connect the computer to the wireless network:

a. Click Start, click Connect To, and then click Wireless Network Connection.

b. Select the network to which you want to connect.

c. Click Connect.

d. If required, enter the security key.

4. Test the wireless network by opening your Web browser and accessing a Web site.

To connect the computer to an existing wireless network in HP QuickWeb, follow these

steps:

1. If the computer is off, turn it on. HP QuickWeb starts if it is enabled.

✎For more information on enabling QuickWeb, refer to Chapter 3, “Using HP

QuickWeb (select models only).”

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24 Notebook Essentials

Chapter 4: Connecting to the Internet

2. Click the Network icon in the notification area.

3. Select the Enable Wi-Fi check box, if Wi-Fi is not enabled. Select the network to which

you want to connect.

4. Click Connect.

5. If required, enter the password.

6. Test the wireless network by opening your Web browser and accessing a Web site.

A WWAN is a wireless technology that provides access to information wherever mobile

network operator service is available. In a WWAN, each mobile device communicates to a

mobile network operator’s base station. Mobile network operators install networks of base

stations (similar to cell phone towers) throughout large geographic areas, effectively

providing coverage across entire states, regions, or even countries.

✎WWAN service must be configured in Windows before it can be accessed in HP

QuickWeb.

To activate WWAN service in Windows, follow these steps:

1. Click Start, click All Programs, click HP, and then click HP Connection Manager.

2. Select your WWAN provider and follow the onscreen instructions.

To enable WWAN service in HP QuickWeb, after WWAN service has been successfully

activated in Windows, follow these steps:

1. Click the Network icon in the notification area.

2. Click the WWAN (3G) pane on the left side of the Network configuration dialog box.

3. Click Connect.

✎For more information, refer to the Connection Manager software help or to your

WWAN provider’s software Help.

The Bluetooth module in your computer is a device that creates a personal area network

(PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers,

headsets, speakers, and cameras. In a PAN, each device communicates directly with other

devices, and devices must be relatively close together—typically within 10 meters

(approximately 33 feet) of each other.

A Bluetooth device provides short-range wireless communications that replace the physical

cable connections that traditionally link electronic devices such as the following:

■Computers (desktop, notebook, PDA)

■Phones (cellular, cordless, smart phone)

■Imaging devices (printer, camera)

■Audio devices (headset, speakers)

Connecting to a WWAN (select models only)

Bluetooth connections (select models only)

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Chapter 4: Connecting to the Internet

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area

network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth

devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as

a gateway through which other computers may connect to the Internet. When two or more

computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled

on one of the computers, the other computers may not be able to connect to the Internet using

the Bluetooth network. The strength of Bluetooth is in synchronizing information transfers

between your computer and wireless devices including cellular phones, printers, cameras,

and PDAs. The inability to consistently connect two or more computers to share the Internet

through Bluetooth is a limitation of Bluetooth and the Windows operating system.

✎Bluetooth technology is not supported in HP QuickWeb. Your Windows operating

system supports Bluetooth. For more information, refer to the Mini User Guide in Help

and Support in Windows, or refer to the User Guides disc included with some models.

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26 Notebook Essentials

Chapter 4: Connecting to the Internet

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Notebook Essentials 27

Chapter 5: Backup and recovery

To protect your information, back up your files and folders. In case of system failure, you can

use the backup files to restore your computer.

ÄCAUTION: In the event of a hard drive failure, you cannot use your computer to access

the Disaster Recovery utility. Therefore, HP recommends that you download the Disaster

Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as possible

after software setup. For details, refer to “Downloading and extracting the Disaster

Recovery utility” later in this chapter. For detailed information, perform a search for this

topic in Help and Support.

Note the following guidelines when backing up your information:

■Store personal files in the My Documents folder and back up this folder regularly.

■Back up templates stored in their associated programs.

■Save customized settings in a window, toolbar, or menu bar by taking a screen shot of

your settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

a. Display the screen.

b. Copy the screen:

To copy the active window, press alt+fn+prt sc.

To copy the entire screen, press fn+prt sc.

c. Open a word-processing document, click Edit, and then click Paste.

d. Save the document.

Depending on your computer model, you may have one or more of the following backup and

recovery solutions:

■Roxio BackOnTrack

■HP Recovery Manager

■Windows Backup and Restore

✎For detailed information, perform a search for these topics in Help and Support.

Successful recovery after a system failure depends on whether you have completely backed

up your files. If Roxio BackOnTrack is preinstalled on your computer, BackOnTrack allows

you to create a backup of your computer image. You should create the initial backup

immediately after software setup. As you add new software and data files, you should

continue to back up your system on a regular basis to maintain a reasonably current backup.

Using Roxio BackOnTrack

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28 Notebook Essentials

Chapter 5: Backup and recovery

Creating a copy of the hard drive

The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact

image of your hard drive data. You can back up the image to an external hard drive

(purchased separately).

To create a Disaster Recovery Set using BackOnTrack, follow these steps:

✎Be sure that the computer is connected to AC power before starting the backup process.

1. Click Start, click All Programs, and then click Roxio.

2. Click BackOnTrack, click BackOnTrack Home, and then click Disaster Recovery.

3. Click Backup drive.

4. Select a drive to back up.

5. Add a comment to describe the backup.

✎Comments are optional, but adding comments can help you remember the

purpose of the backup. The date and list of drives being backed up are

automatically included in the description.

6. Select a destination for the Disaster Recovery Set.

✎The destination cannot be a network drive.

7. Click the action button at the bottom-right of the computer screen.

8. Follow the on-screen instructions.

Performing a recovery

In case of system failure or instability, the computer provides the following ways to recover

your files:

■BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover

your hard drive image (including your files, programs, and operating system) after a

hard drive failure.

■BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore

your computer to a working state if a software-related problem occurs. The Instant

Restore utility automatically creates working states periodically. You can also define

a working state by saving the current computer state manually.

✎For more information about computer system states, refer to the BackOnTrack

software Help.

Using the Disaster Recovery utility

✎To perform a recovery with Disaster Recovery, you need a USB flash drive (purchased

separately). For optimum performance, the capacity of the drive should be no larger

than 2 GB.

Disaster Recovery recovers data from a Disaster Recovery Set that you previously created

with Roxio BackOnTrack. Disaster Recovery is available from the HP Web site in a

compressed file called a SoftPaq.

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Notebook Essentials 29

Chapter 5: Backup and recovery

✎Running the SoftPaq makes the USB drive bootable.

Before performing a disaster recovery, you must download the Disaster Recovery utility and

extract it to a USB flash drive.

Downloading and extracting the Disaster Recovery utility

To download and extract Disaster Recovery, follow these steps:

1. Connect a bootable USB flash drive or external drive to a USB port on your computer.

2. Open your Web browser, go to http://www.hp.com/support, and select your country or

region.

3. Enter the Roxio BackOnTrack 3 Disaster Recovery Boot Utility in the Search box,

press enter, and then select Roxio BackOnTrack 3 Disaster Recovery Boot Utility

from the Search results.

4. Click Download only to save the file to your computer.

5. When prompted, click Save, and then select the external drive from the list of storage

locations.

6. After the file is downloaded, navigate to the location where you saved the SoftPaq, and

then double-click the SoftPaq file to format the USB flash drive and extract the Disaster

Recovery files.

7. If prompted to do so, restart your computer after the installation is complete.

Restoring your hard drive image

To restore your hard drive image using Disaster Recovery, follow these steps:

1. Connect the external hard drive containing the Disaster Recovery Set to your computer.

2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility

to a USB port on your computer.

3. Change the boot device order by turning on or restarting the computer, and then

pressing f9.

4. Use the arrow keys to select the USB flash drive, and then press enter.

5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery, and

then click Next.

6. Browse to the external hard drive containing the Disaster Recovery Set, and then

click Next.

7. Click Next to proceed with the recovery.

✎This process may take several minutes.

8. After a message on the screen reports a successful recovery, click Finish.

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30 Notebook Essentials

Chapter 5: Backup and recovery

Using the Instant Restore utility

You can restore your computer from Windows when the operating system is functioning. If

the operating system is not functioning, you can also access the utility by restarting your

computer.

✎For more information about the Instant Restore utility, refer to the BackOnTrack

software Help.

Using the Instant Restore utility when the operating system is functioning

To recover information when the operating system is functioning properly, follow these steps:

1. Save and close all open documents and close any open programs.

2. Click Start, click All Programs, and then click Roxio.

3. Click BackOnTrack, click BackOnTrack Home, and then click Instant Restore.

4. Click Restore State, and then select a restore state.

5. Click the action button in the bottom-right corner of the computer screen.

6. Click Yes to confirm your selected restore state.

When the restore process is complete, the computer restarts and a notification message is

displayed.

Using the Instant Restore utility when the operating system is not functioning

To recover information when the operating system is not functioning, follow these steps:

1. Restart the computer.

✎If the operating system has stopped responding and the computer screen is blue,

restart the computer by sliding the power switch off and then on.

2. When the computer logo is displayed on the screen, press the f6 key repeatedly until the

Windows status bar is displayed.

3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.

If your computer includes HP Recovery Manager, tools provided by the operating system and

by HP Recovery Manager software are designed to help you with the following tasks for

safeguarding your information and restoring it in case of a system failure:

■Backing up your information

■Creating a set of recovery discs

■Creating system restore points

■Recovering a program or driver

■Performing a full system recovery

Using HP Recovery Manager

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Notebook Essentials 31

Chapter 5: Backup and recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to

maintain a reasonably current backup. Back up your system at the following times:

■At regularly scheduled times

✎Set reminders to back up your information periodically.

■Before the computer is repaired or restored

■Before you add or modify hardware or software

Note the following when backing up:

■Create system restore points using the Windows System Restore feature, and

periodically copy them to a disc.

■Store personal files in the Documents library, and periodically back up this folder.

■Back up templates stored in their associated programs.

■Save the customized settings in a window, toolbar, or menu bar by taking a screen shot

of the settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste the image into a word-processing document:

a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press prt sc.

c. Open a word-processing document, click Edit, and then click Paste.

d. Save the document.

■You can back up your information to an optional external hard drive, thumb drive, or

discs.

■When backing up to discs, use any of the following types of discs (purchased

separately): CD-R, DVD+R, or DVD-R. The discs you use depend on the type of optical

drive you are using.

✎The external optical drive must be connected to the USB port on the computer,

not to a USB port on another external device, such as a hub or docking station.

✎DVDs store more information than CDs, so using them for backup reduces

the number of recovery discs required.

■When backing up to discs, number each disc before inserting it into an optical drive.

Creating a set of recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to

its original factory state if you experience serious system failure or instability. Create these

discs after setting up the computer for the first time.

✎This task will require an optional external optical drive. The external optical drive must

be connected to the USB port on the computer, not to a USB port on another external

device, such as a hub or docking station.

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32 Notebook Essentials

Chapter 5: Backup and recovery

Handle these discs carefully and keep them in a safe place. The software allows the creation

of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■You will need high-quality DVD-R, DVD+R, or CD-R discs. All these discs are

purchased separately. DVDs have a larger storage capacity than CDs. If you use CDs, up

to 20 discs may be required, whereas only a few DVDs are required.

✎Double-layer discs and read-write discs—such as CD-RW and DVD±RW,

discs—are not compatible with the Recovery Manager software.

■The computer must be connected to AC power during this process.

■Only one set of recovery discs can be created per computer.

■Number each disc before inserting it into an optical drive.

■If necessary, you can exit the program before you have finished creating the recovery

discs. The next time you open Recovery Manager, you will be prompted to continue the

disc creation process.

To create a set of recovery discs:

1. Click Start, click All Programs, click Recovery Manager, and then click Recovery

Disc Creation.

2. Follow the on-screen instructions.

✎You can recover only files that you have previously backed up. HP recommends that

you use Recovery Manager to create a set of recovery discs (entire drive backup) as

soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience

system failure or instability. Recovery Manager works from recovery discs that you create or

from a dedicated recovery partition (select models only) on the hard drive. However,

computers that include a solid-state drive (SSD) may not have a recovery partition.

✎Windows has its own built-in repair features, such as System Restore. If you have not

already tried these features, try them before using Recovery Manager. For more

information on these built-in repair features, click Start, and then click Help and

Support.

✎Recovery Manager recovers only the software that was preinstalled at the factory.

Software not provided with this computer must be downloaded from the manufacturer’s

Web site or reinstalled from the disc provided by the manufacturer.

Recovering using the recovery discs

To restore the system files from the recovery discs:

1. Back up all personal files.

Performing a recovery

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Notebook Essentials 33

Chapter 5: Backup and recovery

2. Insert the first recovery disc into an optional optical drive, and restart the computer.

✎The external optical drive must be connected to the USB port on the computer,

not to a USB port on another external device, such as a hub or docking station.

3. Follow the on-screen instructions.

Recovering using the partition on the hard drive (select models only)

On some models, you can perform a recovery from the partition on the hard drive, which is

accessed by pressing either the Start button or f11. This restores the computer to its factory

condition.

✎This method of recovery is also an HP Recovery Manager solution.

✎Computers with an SSD may not have a recovery partition. If the computer does not

have a recovery partition, you will not be able to recover using this procedure.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

❏Click Start, click All Programs, click Recovery Manager, and then click

Recovery Manager.

– or –

a. Turn on or restart the computer.

b. Press f11 (HP Recovery).

✎It may take several minutes for Recovery Manager to load.

2. In the Recovery Manager window, click System Recovery.

3. Follow the on-screen instructions.

To create a backup using Windows Backup and Restore, follow these steps:

✎Be sure that the computer is connected to AC power before you start the backup

process. The backup process may take over an hour, depending on file size and the

speed of the computer.

1. Click Start, click All Programs, click Accessories, click System Tools, and then click

Backup.

2. Follow the on-screen instructions to set up and create a backup.

✎Windows® includes the User Account Control feature to improve the security of

your computer. You may be prompted for your permission or password for tasks

such as installing software, running utilities, or changing Windows settings. Refer

to Help and Support for more information.

Using Windows Backup and Restore

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34 Notebook Essentials

Chapter 5: Backup and recovery

When you back up your system, you are creating a system restore point. A system restore

point allows you to save and name a snapshot of your hard drive at a specific point in time.

You can then revert back to that point if you want to reverse subsequent changes made to

your system.

✎Recovering to an earlier restore point does not affect data files saved or e-mails created

since the last restore point.

You also can create additional restore points to provide increased protection for your system

files and settings.

When to create restore points

■Before you add or extensively modify software or hardware.

■Periodically, whenever the system is performing optimally.

✎If you revert to a restore point and then change your mind, you can reverse the

restoration.

Creating a system restore point

1. Click Start, click All Programs, click Accessories, click System Tools, and then click

System Restore.

2. Select Create a restore point and then, click Next.

3. Enter a Restore point description and then, click Create.

4. When the new restore point is created, click Close.

Restoring to a previous date and time

To revert to a restore point (created at a previous date and time) when the computer was

functioning optimally, follow these steps:

1. Click Start, click All Programs, click Accessories, click System Tools, and then click

System Restore.

2. Select Restore my computer to an earlier time and then, click Next.

3. Choose a date and the restore point and then, click Next.

4. Follow the on-screen instructions.

Using system restore points

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Notebook Essentials 35

Chapter 6: Keeping your computer safe

Your Windows files must be backed up on a regular basis and you must guard against viruses,

privacy violations, and issues caused by power surges. The following sections address the

importance of protecting your computer as you use your computer and the Windows

operating system.

When you use the computer for e-mail or Internet access, you expose it to computer viruses

that can disable the Windows operating system, programs, or utilities or cause them to

function abnormally. Antivirus software can detect most viruses, destroy them, and in most

cases, repair damage they have caused. To provide ongoing protection against newly

discovered viruses, antivirus software must be kept up to date.

Norton Internet Security, an antivirus program, is preinstalled on the computer.

■Your version of Norton Internet Security includes 60 days of free updates. It is strongly

recommended that you protect the computer against new viruses beyond 60 days by

purchasing extended update service. Instructions for using and updating Norton Internet

Security software and for purchasing extended update service are provided within the

program.

■To access Norton Internet Security, or to get more information about it, click Start,

click All Programs, and then click Norton Internet Security.

✎For more information about computer viruses, type viruses in the Search box in Help

and Support.

Using Windows Security Center

Windows Security Center manages your computer’s defenses. To manage Windows Firewall

and automatic update settings, follow these steps:

1. Click Start, click Control Panel, and then click Security Center.

2. Click Internet Options to define the level of security your computer should employ.

3. Click the Privacy tab to determine which embedded programs your browser should

allow.

The backup and recovery process allows you to back up your files and recover optimal

system functionality. For information, refer to Chapter 5, “Backup and recovery.”

Protecting the computer from viruses

Protecting your system files

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36 Notebook Essentials

Chapter 6: Keeping your computer safe

When you use the computer for e-mail, or for network or Internet access, it is possible for

unauthorized persons to obtain information about you or the computer. To optimize the

privacy protection features of the computer, follow these guidelines:

■Keep Windows and other software updated. Many software updates contain security

enhancements.

■Use a firewall. Firewall software monitors incoming network traffic on the computer to

block messages that do not meet specific security criteria. Some firewalls also monitor

outgoing traffic.

To protect the computer from power surges that may be caused by an uncertain power supply

or an electrical storm, observe these practices:

■Plug the computer power cord into a high-quality surge protector (purchased

separately). Surge protectors are available from most consumer hardware or electronics

retailers.

■During an electrical storm, either run the computer on battery power or shut down the

computer and unplug the power cord.

ÅWARNING: To reduce the risk of electric shock or damage to your equipment, observe

these practices:

■Plug the power cord into an AC outlet that is easily accessible at all times.

■Disconnect power from the computer by unplugging the power cord from the AC

outlet (not by unplugging the power cord from the computer).

■If provided with a 3-pin attachment plug on your power cord, plug the cord into a

grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for

example, by attaching a 2-pin adapter. The grounding pin is an important safety

feature.

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the

computer, do not place the computer directly on your lap or obstruct the computer

air vents. Use the computer only on a hard, flat surface. Do not allow another hard

surface, such as an adjoining optional printer, or a soft surface, such as pillows or

rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The

computer and the AC adapter comply with the user-accessible surface temperature

limits defined by the International Standard for Safety of Information Technology

Equipment (IEC 60950).

Protecting your privacy

Protecting the computer from power surges

Using the computer safely

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Notebook Essentials 37

Chapter 6: Keeping your computer safe

ÅWARNING: To reduce potential safety issues, use only the AC adapter or battery

provided with the computer, a replacement AC adapter or battery provided by HP,

or a compatible AC adapter or battery purchased as an accessory from HP.

For more safety and regulatory information, and for battery disposal information, refer to the

Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help

and Support, and then click User Guides, or refer to the User Guides disc included with

some models.

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38 Notebook Essentials

Chapter 6: Keeping your computer safe

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Notebook Essentials 39

Appendix A: Routine care

ÄCAUTION: To prevent permanent damage to the computer, never spray water, cleaning

fluids, or chemicals on the display.

To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth.

If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic

screen cleaner.

Dirt and grease on the TouchPad can cause the pointer to jump around the screen. To avoid

this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the

computer.

ÅWARNING: To reduce the risk of electric shock or damage to internal components,

do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner

can deposit household debris on the keyboard surface.

Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and

particles that can become trapped beneath the keys. A can of compressed air with a straw

extension can be used to blow air around and under the keys to loosen and remove debris.

For best results, follow these traveling and shipping tips:

■Prepare the computer for traveling or shipping:

1. Back up your information.

2. Remove all digital cards.

ÄCAUTION: To reduce the risk of damage to the computer or loss of information,

remove the digital card from the computer before shipping, storing, or

traveling.

3. Turn off and then disconnect all external devices.

4. Shut down the computer.

■Take along a backup of your information. Keep the backup separate from the computer.

■When traveling by air, carry the computer as hand luggage, and do not check it in with

the rest of your bags.

Cleaning the display

Cleaning the TouchPad and keyboard

Traveling and shipping

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40 Notebook Essentials

Appendix A: Routine care

ÄCAUTION: Avoid exposing a drive to magnetic fields. Security devices with

magnetic fields include airport walk-through devices and security wands. The

airport security devices that check carry-on luggage, such as conveyor belts,

use X-rays instead of magnetism and will not damage a drive.

■In-flight computer use is at the discretion of the airline. If you plan to use the computer

during a flight, check with the airline in advance.

■If the computer will be unused and disconnected from external power for more than

2 weeks, remove the battery pack and store it separately.

■If you are shipping the computer or a drive, use suitable protective packaging and label

the package “FRAGILE.”

■If the computer has a wireless device or a cell phone device installed, such as an

802.11b/g, a Global System for Mobile Communications (GSM), or a General Packet

Radio Service (GPRS) device, the use of these devices may be restricted in some

environments. Such restrictions may apply onboard aircraft, in hospitals, near

explosives, and in hazardous locations. If you are uncertain of the policy that applies to

the use of a particular device, ask for authorization to use it before you turn it on.

■If you are traveling internationally, follow these suggestions:

❏Check the computer-related customs regulations for each country or region on your

itinerary.

❏Check the power cord and adapter requirements for each location in which you plan

to use the computer. Voltage, frequency, and plug configurations vary.

ÅWARNING: To reduce the risk of electric shock, fire, or damage to the

equipment, do not attempt to power the computer with a voltage converter kit

sold for appliances.

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Notebook Essentials 41

Appendix B: Problem meets solution

If you experience computer problems, perform these troubleshooting steps in the order

provided until the problem is resolved:

■Refer to “Quick troubleshooting,” the next section in this chapter.

■Access Web site links and additional information about the computer through Help and

Support. Click Start, and then click Help and Support.

✎Although many checkup and repair tools require an Internet connection, other

tools, like Help and Support, can help you fix a problem when the computer is

offline.

■Contact technical support:

1. Click Start.

2. Click Help and Support, click Contact A Technician, and then click Chat with

an online support technician after you buy.

3. Click Notebook and Tablet PCs.

4. Follow the on-screen instructions to start a chat session with a support specialist.

✎When technical support chat is not available in a particular language, it is

available in English.

– or –

Refer to the Worldwide Telephone Numbers booklet, included with the computer,

for more contact information.

The computer is unable to start up

If the computer does not turn on when you slide the power switch, the following suggestions

may help you determine why the computer will not start up:

■If the computer is plugged into an AC outlet, plug another electrical device into the

outlet to be sure that the outlet is providing adequate power.

✎Use only the AC adapter provided with the computer or one approved by HP

for this computer.

■If the computer is running on battery power or is plugged into an external power source

other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be

sure that the power cord and AC adapter connections are secure.

Troubleshooting resources

Quick troubleshooting

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42 Notebook Essentials

Appendix B: Problem meets solution

The computer screen is blank

If the screen is blank, the computer may not be set to display the image on the computer

screen. To transfer the image to the computer screen, press the f4 action key.

Software is functioning abnormally

If the software is unresponsive or responds abnormally, follow these suggestions:

■Restart the computer by clicking Start, clicking Turn Off Computer, and then clicking

Restart.

If you cannot restart the computer using this procedure, refer to the next section, “The

computer is on but is not responding.”

■Run a virus scan. For information about using the antivirus resources on the computer,

refer to the “Protecting the computer from viruses” section in Chapter 6.

The computer is on but is not responding

If the computer is on but is not responding to software or keyboard commands, try the

following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

ÄCAUTION: Emergency shutdown procedures result in the loss of unsaved information.

1. Slide and hold the power switch on the computer for at least 5 seconds.

2. Disconnect the computer from external power and remove the battery.

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer

feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, allow the computer to cool to room

temperature. Then be sure to keep all vents free from obstructions while you are using the