Polycom PS8452 Polycom SpectraLink 8400 Wireless Telephone User Manual Phonenix QSG RevC Proof
Polycom Inc. Polycom SpectraLink 8400 Wireless Telephone Phonenix QSG RevC Proof
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SPECTRALINK® 8400 Series Quick Start Guide Each SpectraLink family of products only works with other members of the same family. If you have any questions about product compatibility, contact your system administrator. SpectraLink 8400 Series Use only 8400 Series products with other 8400 Series products as identified by the model number located on the label of the product. SpectraLink 8452 Wireless Telephone SpectraLink 8450 Wireless Telephone SpectraLink 8440 Wireless Telephone Speakerphone Dock USB Charger Dual Charger Quad Charger Standard Capacity Battery Pack Extended Capacity Battery Pack 8452 8450 8440 8410 SA106B-05 DCA39 DCA40 RS657 RS658 The Polycom SpectraLink 8400 Series Wireless Handset User Guide is your complete reference for utilizing all of the features of this handset. It may be found online at: http://support.polycom.com/PolycomService/support/us/support/voice/wi-fi/spectralink_8400_wireless.html Table of Contents Package Contents ..................................................................... 3 The Home Screen ....................................................................... 6 The Session Manager ................................................................. 8 Status and Call Icons ................................................................. 9 Basic Handset Features ............................................................10 Using the Barcode Reader ...................................................... 17 Accessories ............................................................................. 18 Offer for Source for GPL and LGPL Software.......................... 23 Warranty and Copyright ........................................................... 24 Package Contents SPECTRALINK® 8400 Series Quick Start Guide This booklet is a basic guide to getting started with your SpectraLink® 8400 Series Wireless Telephone. Front View – All Models LED indicator Model number Full-color LCD display Soft keys Access context-sensitive features Home key Returns you to the Home screen Navigation keys and Scroll through menus and fields ◄ and ► Move cursor Start key • Opens the Dialer from the Home screen • Initiates a call from the Dialer • Answers an incoming call Back key Returns to the previous menu level or to the Home screen OK key • Selects menu items • Enables or disables menu items End key Keypad While in Multi Key Answer Mode you can use any of these keys to answer an incoming call instead of pressing the Start key or Answer soft key • Ends the call or returns to the Home screen • Rejects an incoming call • Terminates a conference call • Powers the handset on or off when held down for about two seconds Side View – 8450/8452 Barcode reader Volume up Volume down Talk button (PTT) Barcode reader scan button Headset jack (Lift the cover for access) USB interface (Lift the cover for access) Side View – 8440 Volume up Volume down Talk button (PTT) Headset jack (Lift the cover for access) USB interface (Lift the cover for access) Rear View Noise-cancelling Microphone Barcode reader (8450/8452 only) Speakerphone Battery Pack removal latch Battery Pack The Home Screen The Home screen provides you with information about the status of the handset and the Home icons. Status bar Date and time Extension Current profile Home icons: Messages Settings Contacts/Call Lists Applications (not shown) Soft key labels Home Icons The Home icons allow you to access your handset’s features from the Home screen. Use the ◄ and ► keys to rotate the Home icons. Press the OK key to select the center icon. Contacts/Call Lists The Contacts/Call Lists icon gives you access to your Contact Directory and your Corporate Directory, if available. For more information, see Contact Directory on page 14. Messages The Messages icon gives you access to Voicemail and Instant Messages. For more information, see Voicemail on page 14, and Instant Messaging on page 15. Settings The Settings icon opens a menu for configuring many handset features. See your User Guide for a complete list of these options. Applications Depending on the configuration of your handset, a menu of custom applications may be accessible by selecting the Applications icon from the Home screen. See your system administrator for information about any applications listed on this menu. Shortcut Menus The soft keys at the bottom of the display allow you to select functions. The gray triangles in the upper right corner of the soft keys indicate that there is a shortcut menu with additional options. Use the shortcut menus to quickly find the options you want. Use the ▲ and ▼ navigation keys to highlight an option, and choose the option by pressing OK. Alternatively, you can press the number of the option on the keypad to instantly activate it. Grayed options are not available. The Session Manager Use your handset to manage up to eight communication sessions - calls, broadcasts, chats, and alerts - at any one time and in any combination. Each communication session is shown as a color-coded cell in the Session Manager screen. Cells display with a call icon indicating call status, a line number indicator, the name and extension/channel of the party, and the call duration, as shown next: Name, if known Line number Call icon indicates call status Extension or channel Call duration A green cell indicates active while another cell is highlighted A dark blue cell indicates on hold status A light blue cell indicates call is highlighted When a cell is highlighted, soft keys display that you can press to affect that call while other cells remain unaffected. Use the ▲ and ▼ navigation keys to scroll to and highlight a cell. Status and Call Icons Status Icon Indication Call Icon Indication Basic Handset Features Basic handset features offer you the ability to place, answer, end, hold, resume, and otherwise manage your incoming and outgoing calls. Other basic features include muting, transferring, forwarding, and conference calls. Placing a Call You can begin a call using one of the following methods: Enter a Number Entering numbers using the handset keypad is the default dialing mode. Pressing any number on the keypad opens the Dialer, which will automatically display similar numbers from your Contact Directory for you to select. As you enter additional numbers, the list is filtered. You can choose a contact from the list or continue to enter the number. Press the Start key to make the call. Enter a number in the number field The Contact Directory list will be filtered according to the number entered Enter a Name To place a call to an existing directory contact by entering the name, press the Start key to open the Dialer. Select the Entry Mode soft key and select the Name option. As you enter the letters of the first or last name, the list of contacts shown is filtered. Highlight the name and press the Start key. Call a Contact Navigate to Contacts/Call Lists > Contact Directory. Contacts are sorted alphabetically. Scroll to highlight or use the Search soft key. Press the Start key to dial the number. 10 Use Speed Dial Press the Favorites soft key from the Home screen to display the shortcut menu of Favorites—those contacts with speed dial numbers 1-10. Dial any contact by pressing the corresponding speed dial index number(s) on the keypad. Index numbers are assigned when a contact is entered. See Contact Directory on page 12. Answering a Call Press the Start key. If Multi Key Answer is enabled, press any keypad key (except soft keys and side buttons). Make an Emergency Call If programmed in your facility, you can make an emergency call by pressing the Features soft key and then pressing the Speed Dial option and selecting the emergency number from the list. Incoming Call Management When you are in an active call, the call window replaces the Session Manager when you receive another call. You can: • Reject the call by pressing End. If voicemail is available, the call will be routed to voicemail. • Silence the ring by pressing the Ignore soft key. The call will appear in the Session Manager until it stops ringing. If unanswered, it will be routed to voicemail, if available. • Answer the call by pressing Start which places the active call on hold. • To end the current call and answer the incoming call, press Ignore to open the Session Manager and press End to end the current call. Then press Start to answer the incoming call. • Forward the call to another number by pressing the Forward soft key and entering the extension number. See Forward an Incoming Call on page 13. Microphone Mute The Mute soft key appears during active calls. Press this key to mute the microphone. 11 You can still hear all other parties while Mute is enabled, but other parties cannot hear you. The UnMute soft key appears while Mute is enabled. To disable Mute, press the UnMute the soft key. Call Hold and Resume The Hold/Resume soft key appears during active calls. Press this key to place the highlighted call on hold. Press it again to resume the call. Keypad Lock Your keypad can be locked so you do not make inadvertent calls. From the Home screen, press the Feature soft key and select Keypad Lock. To unlock the keypad, repeat this sequence. Volume Adjustment Press the volume buttons on the left side of the handset to adjust the call volume of the active call. Press these buttons during ringing to adjust the ringer volume. Hands-free Options You can plug a headset into the headset jack on the right side of the handset. The headset icon will display. Bluetooth headsets can be used. Navigate to Settings > Bluetooth for pairing options. See the User Guide for additional directions. Transfer and Conference Calls During an active call, either the Transfer or Blind Transfer soft key will display. The key not displayed and the Conference options are listed on the Features flyout menu. Blind transfer 1. Connect to the first party. 2. Select the Blind Transfer soft key or Features option to open the Dialer (the active call is placed on hold). 3. Place a call to the target party. 4. The transfer is complete when the target party answers. 12 Attended Transfer 1. Connect to the first party. 2. Select the Transfer soft key or Feature option to open the Dialer. 3. Place a call to the target party. 4. When the party answers, you can explain that you are going to transfer the call to [the party on hold]. 5. Hang up your end of the call.The other two parties remain in call.If you want to remain on the call, do not hang up. Select the Conference option on the Features flyout and all three parties are now connected. Conference call 1. Connect to the first party. 2. Select Conference from the Features menu. 3. Dial the next party. 4. Select the Conference soft key to join all parties in the conference call. You can also conference two separate calls by using the Join option on the Features menu. Conference Behavior • When the Active Conference cell is highlighted, you can use the Mute key to mute your microphone. The Hold and End soft keys affect every participant in the conference call. • When a participant cell is highlighted, you can use FarMute to mute the participant, the End key will disconnect the participant, Hold will place that participant on hold. • Pressing the Feature soft key, Split option will split the conference into two separate held calls. Do Not Disturb (DND) DND sends all calls to Voicemail, if available. Navigate to Settings > Features > Do Not Disturb. Enable or disable as needed. Forward an Incoming Call While the handset rings, select the Forward soft key. The Forward-to-Dial screen appears. The screen displays the last number you forwarded calls to (either statically or dynamically). To 13 forward the call to a different number, enter the target number as you would through the Dialer. Forward All Calls 1. Navigate to Settings > Features > Forward. 2. Select Forwarding Type: Always, No Answer, or Busy. 3. Enter the number of the desired call destination. For No Answer, enter the number of rings before forwarding. 4. Press the Enable soft key. To disable call forwarding: Perform steps 1 and 2 above, but press the Disable soft key. Voicemail When Voicemail is configured, the Voicemail icon in the Status Bar indicates one or more new Voicemail messages. To listen to voice messages: 1. Select the Messages icon from the Home screen. Urgent, New and Old options are available. Select one of these options. 2. Press the Connect soft key, and then follow the voice prompts. Use the Clear soft key to clear Voicemail messages. Call Lists Navigate to Contacts/Call Lists and press OK. Press the Type soft key to specify which type of call you wish to view: Missed, Received or Placed Calls. Press the Back key to return to the Call list which now displays the selected type. Press the Info soft key to view the call details. You may then dial, edit, save or delete the call. Contact Directory Contacts can be dialed, added, edited, searched and deleted. Note that contacts can be added from the Corporate Directory if available in your facility. Navigate to Contacts/Call Lists > Contact Directory. A Corporate Directory option may be available. ● Use the Edit, Add, Search, and Delete soft keys to customize your contacts. Note that you can only Add and Search the Corporate Directory. ● Press the Encoding soft key to access special characters, other languages and capitalization options. 14 Use the following as a guide when adding or editing a contact in the Contact Directory: Field/Option First Name/ Last Name Description/Function Both names are searchable; the list is sorted alphabetically by last name. Contact The phone number entered for the contact. Speed Dial Index Automatically assigned but can be changed/overridden. Index numbers 1-10 will appear on the shortcut menu. Label Identify the contact with a short description, such as Sales. Ring Type Choose a ring identifier from the dropdown list to specify a unique ring tone for this contact. Divert Contact Enter a number to divert calls from this contact to if Auto Divert is enabled. Auto Reject Enable this option to block all calls from this contact. Auto Divert Enable this option to divert all calls from this contact to the Divert Contact number (see Divert Contact) IM Name The Instant Messaging identifier for this contact. Instant Messaging (if available) Once you have set up a contact with an instant message (IM) name, the IM icon will display to the left of the name in the Contact Directory to indicate chat availability. When you receive a chat, a chat window opens. You can press the Start key to reply or press the End soft key to send the chat to the Message Center. 15 IM Status Icons Available DND Busy Offline Away No info Push to Talk (if configured) To set Push to Talk (PTT) options, navigate to Settings > Preferences > Paging/PTT Config. Field/Option Make a PTT broadcast Description/Function Press and hold the Talk button. Wait for the display to show Transmitting… and then speak into the microphone. Answer a PTT broadcast Press and hold the Talk button during the 10-second wait period. End a wait period Press the End key. Select a different PTT channel Press and release the Talk button. Use the and keys to highlight the desired channel. Press OK to select. Hear a PTT broadcast while on a phone call Place the telephone call on hold. Now you can hear the PTT broadcast. End a PTT broadcast Press the End key to exit the PTT broadcast and close the session cell. Change the PTT volume Press the up/down volume buttons on the side of the handset while transmitting or receiving a PTT broadcast. Start a telephone call during a PTT broadcast Press the Start key and dial the number. PTT transmissions will be overridden during the telephone call. Answer a telephone call during a PTT broadcast Press the Start key. PTT transmissions will be overridden by the telephone call. Turn off PTT Disable PTT in the Settings menu accessed through the Settings icon on the Home screen. 16 Additional PTT information is available in the User Guide for the SpectraLink 8400 Wireless Handsets. Set Profile Your SpectraLink 8400 handset has four configurable Profiles which can be customized for event notifications such as incoming calls or PTT sessions: Normal Audible alerts Silent All handset sounds are silenced Meeting Vibrates to notify of incoming calls Custom Can be tailored to specific needs The chosen active profile can be changed from the Home screen by pressing the Profile soft key and selecting one of the options from the Profile shortcut menu. Set Other Preferences To access other Preferences, choose Settings> Preferences and select one of the following options: 1. Language 2. Time and Date 3. Headset Memory 4. Background 5. Screen Capture 6. Auto Answer 7. On-Hook dialing 8. Easy Answer 9. Paging/PTT Config Using the Barcode Reader (8450/8452 only) The barcode scanner is located at the top rear of the 8450/8452 handset. It is used in conjunction with an on-board application or a PC-based application. See your system administrator or consult your User Guide for complete information. Barcode reader Barcode reader scan button 17 Accessories These accessories are designed to enhance your SpectraLink 8400 Series Wireless Telephone. For more information, contact your reseller, or visit http://www.polycom.com/forms/contact_polycom.html Speakerphone Dock Dual Charger Quad Charger Battery Pack Extended Battery Pack 18 USB Charger Battery Packs Your handset is powered by a removable Battery Pack that you will need to recharge periodically. You must fully charge your handset’s Battery Pack before you use it for the first time. Depending on the type of charger you use, this might take several hours. Type Talk Time Standby Time Charging Time* Standard (RS657) 8 hours 80 hours 3.5 hours typical* Extended (RS658) 12 hours 120 hours 5 hours typical* *Using the Quad Charger Charging Icon The charging icon on the handset indicates the charging status of the Battery Pack in the handset: Battery Pack charging, handset in charger Battery Pack fully charged, handset in charger Battery Packs should be fully charged before first use. Do not remove the Battery Pack to power off the handset. Log off or power off the handset and then remove the Battery Pack if you need to replace it. 19 Battery Pack Removal and Replacement To remove the Battery Pack, press up on the latch on the back of the handset. The Battery Pack releases outward. To replace, slide the tab of the Battery Pack into the bottom slot Battery Pack Removal latch of the handset cavity. Gently press the top of the Battery Pack until it snaps into place. The Battery Pack should snap into position with minimal pressure, as shown next. 20 Tab Bottom slot Using the Dual Charger The Dual Charger (DCA39), shown next, is designed to charge the Battery Pack while keeping the handset operational. You can charge one Battery Pack by placing the handset in the front charging bay, and charge a second Battery Pack in the rear charging slot. 21 Spare Battery Pack charging slot Battery Pack charge LED Handset charging slot LED Blinking Solid green Off Handset charge LED Battery Pack charge Charging Fully Charged Not seated or empty 22 Handset charge n/a Properly seated Not seated or empty NOTICE FOR SPECTRALINK 8440/8450/8452 PHONE USERS OFFER for Source for GPL and LGPL Software You may have received a Polycom SpectraLink 8400 Series Wireless Handset from Polycom that contains—in part—some free software (software licensed in a way that allows you the freedom to run, copy, distribute, change, and improve the software). A complete list of all open source software included in the Polycom SpectraLink 8400 Series Wireless Handset, as well as related license and copyright information, is available at http://downloads.polycom.com/voice/voip/offerForSourceVoicePro ducts.html. You may also obtain the same information by contacting Polycom by regular mail or email at the addresses listed at the bottom of this notice. For at least three (3) years from the date of distribution of the applicable product or software, we will give to anyone who contacts us at the contact information provided below, for a charge of no more than our cost of physically distributing, the items listed in “Polycom Voice OFFER of Source for GPL and LGPL Software”, which is available at http://downloads.polycom.com/voice/voip/offerForSourceVoicePro ducts.html. Contact Information for Requesting Source Code: Polycom Voice Open Source Manager 200-3605 Gilmore Way, Burnaby, BC Canada V5G 4X5 Tel: 604-453-9400 Fax: 604-453-9449 E-mail: OpenSourceVoice@polycom.com Updated: February 2011 Part Number: 1725-36857-001 Rev A1 Warranty and Copyright The software included in this Product (including, without limitation, firmware and all updated thereto, including any software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold. Customer shall not reverse compile, disassemble, or otherwise reverse engineer, embed with any other software product, or modify in any manner with respect thereto, the software in whole or in part. LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller. Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options are reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer. EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom’s installation, operation, or maintenance instructions. • Unauthorized product repair, modification or alteration. • Unauthorized use of common carrier communication services accessed through the product. • Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or • Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards. LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to the customer. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives the customer specific legal rights which may vary depending on local law. GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability. COPYRIGHT. All rights reserved under International and pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent of Polycom, Inc. Polycom® and the logo design are registered trademarks of Polycom, Inc. in the United States, and various countries. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. The software contained within this product is protected by United States copyright laws and international treaty provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this product. WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. SOFTWARE SUPPORT. Polycom will provide support for software running on the Product if all of the following conditions are satisfied: • The product is under warranty or is covered by a Polycom service contract; • The product is operating on a Polycom-approved partner platform; and • The product software is the current major version or the next preceding major version (software revisions are labeled as “x.y.z,” with the first two digits designating major versions). Requests for software support should be made through the Polycom Reseller from whom the product was purchased. LIMITA TION OF WARRA NTY: Products purchased hereunder may include an Application P rogramming Interface, including, without limitation, the XHTML based API and the OAI API or any ot her API that may included in future software releases, which is resident on the Product and which enables external, third party control of the application-specific elements of the Product and provides t hird-party applications developers with tools for integration with the Product (the “AP I Software”). Polycom does not and cannot warrant that: (i) certain performance or results may be obtained using the API Software; (ii) the API Software is appropriate for Purc haser’s purpos es or particular application; or (iii) the API Software is error or bug free of that it will provide unint errupted usage. ACCORDINGLY, THE API SOFTWA RE AND ITS DOCUME NTA TION IS LICENSE D "AS IS" WITHOUT ANY WARRANTY AS TO THEIR QUALITY, PERFORMANCE, MERCHANTAB ILITY OR FITNESS FOR ANY PARTICULA R PURPOSE. THE ENTIRE RISK AS TO THE RESULTS A ND PERFORMANCE OF THE AP I SOFTWARE IS ASSUME D BY PURCHASER. SAFETY AND REGULATORY INFORMATION. For complete safety information, consult the Safety Guide for SpectraLink 8000 Series Wireless Telephones. For country certification and regulatory information, see the SpectraLink 8400 Series Regulatory Information leaflet. Please contact your Polycom Authorized Reseller for assistance. http://www.polycom.com Contact Information: Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588-2708 USA 1725-36721-001 Rev. C
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16:50:57-07:00, 2011:11:01 08:54:20-07:00, 2011:11:01 13:28:46-07:00, 2011:11:01 14:26:44-07:00, 2011:11:01 15:14:28-07:00, 2011:11:01 15:14:51-07:00, 2011:11:01 15:18-07:00, 2011:11:01 15:21:20-07:00, 2011:11:01 15:21:39-07:00, 2011:11:01 15:26:41-07:00, 2011:11:01 15:27-07:00, 2011:11:01 15:32:05-07:00 History Software Agent : Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, Adobe Illustrator CS4, 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