Samsung Electronics Co SLM3015DW Printer User Manual Part 1

Samsung Electronics Co Ltd Printer Users Manual Part 1

Users Manual Part 1

M301x seriesBASICUser’s GuideBASICUser’s GuideThis guide provides information concerning the installation, basic operation and troubleshooting on Windows.ADVANCEDThis guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
2BASIC1. IntroductionKey benefits 4Features by model 6Useful to know 8About this user’s guide 9Safety information 10Machine overview 16Control panel overview 19Turning on the machine 21Installing the driver locally 22Reinstalling the driver 242. Basic SetupPrinting a demo page 26Media and tray 27Basic printing 383. MaintenanceOrdering consumables and option 44Available consumables 45Available maintenance parts 46Storing the toner cartridge 47Redistributing toner 49Replacing the toner cartridge 50Replacing the imaging unit 52Cleaning the machine 53Tips for moving & storing your machine 564. TroubleshootingTips for avoiding paper jams 58Clearing paper jams 59Understanding the LED 655. AppendixSpecifications 69Regulatory information 79Copyright 90
1. IntroductionThis chapter provides information you need to know before using the machine.•Key benefits 4• Features by model 6• Useful to know 8• About this user’s guide 9• Safety information 10• Machine overview 16• Control panel overview 19• Turning on the machine 21• Installing the driver locally 22• Reinstalling the driver 24
Key benefitsEnvironmentally friendly• To save toner and paper, this machine supports the Eco feature.• To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 160).• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 160).• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.• We recommend using recycled paper for saving energy.Print with excellent quality and speed• You can print with a resolution of up to 4,800 x 600 dpi effective (600 x 600 x 3 bit) output.• Fast, on-demand printing.- For single-side printing, up to 28 ppm (A4) or up to 30 ppm (Letter).Convenience• Simply touch your cell phone on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 145).• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 154).• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 179).• Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 185 or "Using Samsung Printer Status" on page 187).• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 180).• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows OS users.• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
Key benefitsWide range of functionality and application support• Supports various paper sizes (see "Print media specifications" on page 71).• Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 160).• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 160).• You can print in various operating systems (see "System requirements" on page 74).• Your machine is equipped with a USB interface and/or a network interface.Supports various wireless network setting method • Using the WPS (Wi-Fi Protected Setup™) button- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).• Using the USB cable or a network cable- You can connect and set various wireless network settings using a USB cable or a network cable.• Using the Wi-Fi Direct- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. See "Introducing wireless set up methods" on page 114.
Features by modelSome features and optional goods may not be available depending on model or country.Operating System(●: Supported, Blank: Not Supported)Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive.For Windows, select the printer driver and software in the Select Software to Install window. Operating System M301x seriesWindows ●Mac ●Linux ●Unix ●Software M301x seriesSPL printer drivera●PCL printer driver ●PS printer driverXPS printer driverb●Samsung Easy Printer ManagerDevice Settings ●Samsung Printer Status ●Samsung AnyWeb Printb●SyncThru™ Web Service ●SyncThru Admin Web Service ●Easy Eco Driver ●Easy Capture Manager ●
Features by model(●: Supported, Blank: Not Supported)Variety feature(●: Supported, Blank: Not Supported)a. Depending on the operating system you use, the installed printer driver may differ.b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.Features M301x seriesHi-Speed USB 2.0 ●Network Interface Ethernet 10/100 Base TX wired LAN●Network Interface 802.11b/g/n wireless LANaa. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.IPv6 ●NFC (Near Field Communication) printingEco printing ●Wi-Fi Protected Setup™ (WPS)Double-sided printing ●Double-sided printing (Manual)bcb. Available for Windows OS only.c. Only tray 1 is supported.●AirPrint ●Google Cloud Print™ ●
Useful to knowThe machine does not print.• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 39).• Remove the driver and install it again (see "Installing the driver locally" on page 22).• Select your machine as your default machine in your Windows.Where can I purchase option or consumables?• Inquire at a Samsung distributor or your retailer.• Visit www.samsung.com/supplies. Select your country/region to view product service information.The status LED flashes or remains constantly on.• Turn the product off and on again.• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the LED" on page 65).A paper jam has occurred.• Open and close the front door.• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 59).Printouts are blurry.• The toner level might be low or uneven. Shake the toner cartridge.• Try a different print resolution setting.• Replace the toner cartridge.Where can I download the machine’s driver?• Visit www.samsung.com to download the latest machine’s driver, and install it on your system.
91. IntroductionAbout this user’s guideThis user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.• Do not discard this manual, and keep it for future reference.• Read the safety information before using the machine.• If you have a problem using the machine, refer to the troubleshooting chapter.• Terms used in this user’s guide are explained in the glossary chapter.• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.• The screenshots in this user's guide may differ from your machine depending on the machine’s firmware/driver version.• The procedures in this user’s guide are mainly based on Windows 7.1 ConventionsSome terms in this guide are used interchangeably, as below:• Document is synonymous with original.• Paper is synonymous with media, or print media.• Machine refers to printer or MFP.2 General iconsIcon Text DescriptionWarning Used to alert users to the possibility of personal injury.Caution Gives users information to protect the machine from possible mechanical damage or malfunction.Note Provides additional information or detailed specification of the machine function and feature.
101. IntroductionSafety informationThese warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.3 Important safety symbolsExplanation of all icons and signs used in this chapter4 Operating environment WarningWarning Hazards or unsafe practices that may result in severe personal injury or death.Caution Hazards or unsafe practices that may result in minor personal injury or property damage.Do not attempt.Do not use if the power cord is damaged or if the electrical outlet is not grounded.This could result in electric shock or fire. Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).This could result in electric shock or fire. • If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.This could result in electric shock or fire. Do not bend, or place heavy objects on the power cord. Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire. Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire.
Safety information111. Introduction Caution5 Operating method CautionDuring an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.Otherwise, this could result in electric shock or fire.If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.Otherwise, this could result in electric shock or fire.If the plug does not easily enter the electrical outlet, do not attempt to force it in. Call an electrician to change the electrical outlet, or this could result in electric shock.Do not allow pets to chew on the AC power, telephone or PC interface cords.This could result in electric shock or fire and/or injury to your pet. Do not forcefully pull the paper out during printing. It can cause damage to the machine.Be careful not to put your hand between the machine and paper tray.You may get injured.Be careful when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts.When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. Burns can occur.When removing jammed paper, do not use tweezers or sharp metal objects. It can damage the machine.Do not allow too many papers to stack up in the paper output tray.It can damage the machine.
Safety information121. Introduction6 Installation / Moving Warning CautionDo not block or push objects into the ventilation opening.This could result in elevated component temperatures which can cause damage or fire.Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.Do not place the machine in an area with dust, humidity, or water leaks.This could result in electric shock or fire.Do not use the machine when it is below freezing temperature orhas recently been moved from a location below freezingtemperature. Doing so may damage the machine. Only operate themachine when the internal temperature of the machine is withinthe operating temperature and humidity specifications.Otherwise, quality problems can occur and cause damage to the machine. (See "General specifications" on page 69).Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.Then lift the machine:• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.The machine could fall, causing injury or machine damage.
Safety information131. Introduction7 Maintenance / Checking CautionChoose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays. The place should be well-ventilated and be far from direct light, heat, and humidity. When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a well-ventilated space or open a window to circulate the air periodically.Do not place the machine on an unstable surface.The machine could fall, causing injury or machine damage.Use only No.26 AWGa or larger, telephone line cord, if necessary.Otherwise, it can cause damage to the machine.Make sure you plug the power cord into a grounded electrical outlet.Otherwise, this could result in electric shock or fire.Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.Otherwise, it can cause damage to the machine, and could result in electric shock or fire.Do not put a cover over the machine or place it in an airtight location, such as a closet.If the machine is not well-ventilated, this could result in fire.Do not overload wall outlets and extension cords.This can diminish performance, and could result in electric shock or fire.The machine should be connected tothe power level which is specified on the label.If you are unsure and want to check the power level you are using, contact the electrical utility company.a. AWG: American Wire GaugeUnplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine. This could result in electric shock or fire. When you are working inside the machine replacing consumables or cleaning the inside, do not operate the machine.You could get injured.
Safety information141. Introduction8 Supply usage CautionKeep cleaning consumables away from children. Children could get hurt.Do not disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing.To clean and operate the machine, strictly follow the user's guide provided with the machine.Otherwise, you could damage the machine.Keep the power cable and the contact surface of the plug clean from dust or water.Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.• The machine should only be repaired by a Samsung service technician.Do not disassemble the toner cartridge.Toner dust can be dangerous if inhaled or ingested.Do not burn any of the consumables such as toner cartridge or fuser unit.This could cause an explosion or uncontrollable fire.When storing consumables such as toner cartridges, keep them away from children.Toner dust can be dangerous if inhaled or ingested.Using recycled consumables, such as toner, can cause damage to the machine.In case of damage due to the use of recycled consumables, a service fee will be charged.
Safety information151. IntroductionFor consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.• When disposing of the consumables, follow the instructions for disposal. Refer to the reseller for disposal instructions.• Do not wash the consumables.• For a waste toner bottle, do not reuse it after emptying the bottle.If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.When toner gets on your clothing, do not use hot water to wash it.Hot water sets toner into fabric. Use cold water.When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.Toner dust can be dangerous if inhaled or ingested.
161. IntroductionMachine overview9 ComponentsThe actual component may differ from the illustration below. Some components may change depending on the circumstances. Machine Power cord Software CDaa. The software CD contains the printer drivers, user’s guide, and software applications.Quick installation guide Misc. accessoriesbb. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview171. Introduction10 Front view • This illustration may differ from your machine depending on its model.• Some features and optional goods may not be available depending on model or country. 1 Output tray 7 Paper width guides on a manual feeder2 Control panel 8 Output support3 Front cover 9 Toner cartridge4 Paper level indicator 10 Toner cartridge5 Tray 1 11 Imaging unit6 Manual feeder 12 NFC (Near Field Communication) tag 1234567810119
Machine overview181. Introduction11 Rear view • This illustration may differ from your machine depending on its model.• Some features and optional goods may not be available depending on model or country. 1Network portaa. Network and wireless models only (see "Features by model" on page 6).2USB port3Power-switchbb. Only if the machine has a power switch.4Power receptacle5 Rear cover51234
191. IntroductionControl panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 1Toner Shows the status of the toner (see "Toner LED/ WPS LED/ Power LED/ Eco LED" on page 67).2Eco Enters Eco mode to reduce toner consumption and paper usage (see "Eco options" on page 42). 3Info sheet Prints a demo page and network configuration report (see "Printing a demo page" on page 26).WPS Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 113).Print screen Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking. •Print Screen can only be used in the Windows and Mac operating systems.• You can only use this function with USB-connected machine.• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.• You can only use this function if the machine’s Easy Printer Manager program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Easy Printer Manager to use the Print Screen feature.
Control panel overview201. Introduction4 Cancel Stops an operation at any time and there are more functions.•Cancels the current job.•Prints demo page: Press and hold this button for about 2 seconds until the status LED blinks slowly, and release. •Supplies Info & Usage Counter: Press and hold this button for about 6 seconds and release. •Prints configuration reports/network configuration reportsa: Press and hold this button for about 4 seconds until the status LED blinks fast, and release.5 Power You can turn the power on/off or wake the machine up from the power save mode with this button.6Status LED Indicates the status of your machine (see "Understanding the LED" on page 65). a. Network and wireless models only (see "Features by model" on page 6).
211. IntroductionTurning on the machine1Connect the machine to the electricity supply first.Press the power key or turn the switch on if the machine has a power switch.2 Press (Power) on the control panel.12
221. IntroductionInstalling the driver locallyA locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 106). • If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation" on page 94. • The installation window in this User’s Guide may differ depending on the machine and interface in use.• Only use a USB cable no longer than 3 meters (118 inches). 12 Windows1Make sure that the machine is connected to your computer and powered on.2 Insert the supplied software CD into your CD-ROM drive.If the installation window does not appear, click Start > All programs > Accessories > Run.X:\Setup.exe replacing “X” with the letter, which represents your CD-ROM drive and click OK.• For Windows 8,If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.3 Review and accept the installation agreements in the installation window. Then, click Next.4 Select USB connection on the Printer Connection Type screen. Then, click Next.5 Follow the instructions in the installation window.
Installing the driver locally231. IntroductionFrom the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store.1 From Charms, select Search. 2 Click Store.3 Search and click Samsung Printer Experience.4 Click Install.• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads.• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. 1Make sure that your computer is connected to the Internet and powered on.2 Make sure that the machine is powered on.3 Connect the computer and the machine with a USB cable.The driver is automatically installed from the Windows Update.
241. IntroductionReinstalling the driverIf the printer driver does not work properly, follow the steps below to reinstall the driver.13 Windows1Make sure that the machine is connected to your computer and powered on.2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.• For Windows 8,1 From Charms, select Search > Apps. 2 Search and click Control Panel.3 Click Programs and Features.4 Right-click the driver you want to uninstall and select Uninstall. 5 Follow the instructions in the window.3 Follow the instructions in the installation window.4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 22).From the Windows 8 Start Screen1Make sure that the machine is connected to your computer and powered on.2 Click on the Uninstall Samsung Printer Software tile in the Start screen.3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.
2. Basic SetupAfter installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. • Printing a demo page 26• Media and tray 27• Basic printing 38
262. Basic SetupPrinting a demo pagePrint a demo page to make sure that the machine is operating correctly.To print a demo page:In ready mode, press and hold (Cancel) button for about 2 seconds until the status LED blinks, and release. For a model with an Info sheet ( ) button, press the button to print a demo page.
272. Basic SetupMedia and trayThis chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire.• Use designated print media (see "Print media specifications" on page 71). The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire. 1 Tray overviewTo change the size, you need to adjust the paper guides. If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 1Tray extension guide2Paper length guide3Paper width guide312
Media and tray282. Basic Setup Paper quantity indicator shows the amount of paper in the tray. 1 Full2 Empty Paper type available for duplex printing Duplex printing might not be available for some models (see "Features by model" on page 6). Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. 1 2Power voltage Available paper110V Letter, Legal, US Folio, Oficio220V A4
Media and tray292. Basic Setup2 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 12212
Media and tray302. Basic Setup3 Loading in manual feederThe manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Tips on using the manual feeder• Load only one type, size and weight of print media at time in the manual feeder.•If you select Manual Feeder for the paper source in your software application, you need to press Print screen or Demo page, or WPS button each time you print a page and load only one type, size and weight of print media at a time on the manual tray.• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 71).• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 32).• When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again. • When paper does not feed well while printing, push the paper in manually until it starts feeding automatically. • When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder.

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