Samsung Electronics Co SLM3015DW Printer User Manual Part 1

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Document Description	Users Manual Part 1
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Date Submitted	2015-10-08 00:00:00
Date Available	2015-10-08 00:00:00
Creation Date	2015-10-07 15:45:00
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Document Lastmod	2015-10-07 15:45:00
Document Title	Users Manual Part 1
Document Creator	ezPDF Maker

User’s Guide
M301x series
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on Windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
1. Introduction
Key benefits
Features by model
Useful to know
About this user’s guide
Safety information
10
Machine overview
16
Control panel overview
19
Turning on the machine
21
Installing the driver locally
22
Reinstalling the driver
24
Available consumables
45
Available maintenance parts
46
Storing the toner cartridge
47
Redistributing toner
49
Replacing the toner cartridge
50
Replacing the imaging unit
52
Cleaning the machine
53
Tips for moving & storing your machine
56
4. Troubleshooting
Tips for avoiding paper jams
58
Clearing paper jams
59
Understanding the LED
65
2. Basic Setup
Printing a demo page
26
Media and tray
27
Basic printing
38
5. Appendix
Specifications
69
Regulatory information
79
Copyright
90
3. Maintenance
Ordering consumables and option
44
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits
• Features by model
• Useful to know
• About this user’s guide
• Safety information
10
• Machine overview
16
• Control panel overview
19
• Turning on the machine
21
• Installing the driver locally
22
• Reinstalling the driver
24
Key benefits
Environmentally friendly
Convenience
• To save toner and paper, this machine supports the Eco feature.
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 145).
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 160).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 160).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Print with excellent quality and speed
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 154).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 179).
• Samsung Easy Printer Manager and Samsung Printer Status are a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 185 or "Using Samsung Printer Status" on page 187).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen more easily than when you use the ordinary program (see "Samsung
AnyWeb Print" on page 180).
• You can print with a resolution of up to 4,800 x 600 dpi effective (600 x 600
x 3 bit) output.
• Fast, on-demand printing.
- For single-side printing, up to 28 ppm (A4) or up to 30 ppm (Letter).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
• Supports various paper sizes (see "Print media specifications" on page 71).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 160).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 160).
• You can print in various operating systems (see "System requirements" on
page 74).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
See "Introducing wireless set up methods" on page 114.
Features by model
Some features and optional goods may not be available depending on
model or country.
You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
Operating System
Operating System
M301x series
Windows
●
Mac
●
Linux
●
Unix
●
(●: Supported, Blank: Not Supported)
Software
For Windows, select the printer driver and software in the Select
Software to Install window.
Software
M301x series
SPL printer drivera
●
PCL printer driver
●
PS printer driver
●
XPS printer driverb
Samsung Easy
Printer Manager
Device Settings
●
Samsung Printer Status
●
Samsung AnyWeb Printb
●
SyncThru™ Web Service
●
SyncThru Admin Web Service
●
Easy Eco Driver
●
Easy Capture Manager
●
Features by model
a. Depending on the operating system you use, the installed printer driver may differ.
b. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
(●: Supported, Blank: Not Supported)
Variety feature
Features
Hi-Speed USB 2.0
Network Interface Ethernet 10/
100 Base TX wired LAN
Network Interface 802.11b/g/n
wireless LANa
IPv6
NFC (Near Field Communication)
printing
Eco printing
Wi-Fi Protected Setup™ (WPS)
Double-sided printing
Double-sided printing (Manual)bc
AirPrint
Google Cloud Print™
M301x series
●
●
●
●
●
●
●
●
a. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
b. Available for Windows OS only.
c. Only tray 1 is supported.
(●: Supported, Blank: Not Supported)
Useful to know
The machine does not print.
A paper jam has occurred.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 39).
• Open and close the front door.
• Remove the driver and install it again (see "Installing the driver
locally" on page 22).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 59).
• Select your machine as your default machine in your Windows.
Printouts are blurry.
Where can I purchase option or consumables?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The status LED flashes or remains constantly on.
Where can I download the machine’s driver?
• Turn the product off and on again.
• Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LED" on
page 65).
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•
Do not discard this manual, and keep it for future reference.
•
Read the safety information before using the machine.
•
If you have a problem using the machine, refer to the troubleshooting
chapter.
•
•
General icons
Icon
Text
Warning
Terms used in this user’s guide are explained in the glossary chapter.
All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•
The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
•
The procedures in this user’s guide are mainly based on Windows 7.
Caution
Note
Description
Used to alert users to the possibility of personal injury.
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
•
Document is synonymous with original.
•
Paper is synonymous with media, or print media.
•
Machine refers to printer or MFP.
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
Operating environment
Warning
Important safety symbols
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
10
Safety information
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
Operating method
Caution
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Do not forcefully pull the paper out during printing.
Burns could occur.
It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Be careful not to put your hand between the machine and paper
tray.
Otherwise, this could result in electric shock or fire.
You may get injured.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Be careful when replacing paper or removing jammed paper.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.
1. Introduction
11
Safety information
Do not block or push objects into the ventilation opening.
Do not use the machine when it is below freezing temperature or
This could result in elevated component temperatures which can
cause damage or fire.
has recently been moved from a location below freezing
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
machine when the internal temperature of the machine is within
This machine's power reception device is the power cord.
temperature. Doing so may damage the machine. Only operate the
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine. (See "General specifications" on page 69).
To switch off the power supply, remove the power cord from the
electrical outlet.
Caution
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
•
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
1. Introduction
12
Safety information
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Maintenance / Checking
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Caution
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
You could get injured.
If the machine is not well-ventilated, this could result in fire.
1. Introduction
13
Safety information
Keep cleaning consumables away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
Supply usage
Caution
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
Otherwise, this could result in electric shock or fire.
This could cause an explosion or uncontrollable fire.
• Do not remove any covers or guards that are fastened with
screws.
When storing consumables such as toner cartridges, keep them
away from children.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
Toner dust can be dangerous if inhaled or ingested.
• The machine should only be repaired by a Samsung service
technician.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
1. Introduction
14
Safety information
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
• Do not wash the consumables.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
15
Machine overview
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
Machine
Power cord
Quick installation guide
Misc. accessoriesb
Software CDa
a. The software CD contains the printer drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction
16
Machine overview
10
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
10
11
Output tray
Paper width guides on a manual feeder
Control panel
Output support
Front cover
Toner cartridge
Paper level indicator
10
Toner cartridge
Tray 1
11
Imaging unit
Manual feeder
12
NFC (Near Field Communication) tag
1. Introduction
17
Machine overview
11
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
Network porta
USB port
Power-switchb
Power receptacle
Rear cover
a. Network and wireless models only (see "Features by model" on page 6).
b. Only if the machine has a power switch.
1. Introduction
18
Control panel overview
Info sheet
Prints a demo page and network configuration
report (see "Printing a demo page" on page 26).
WPS
Configures the wireless network connection easily
without a computer (see "Wireless network setup"
on page 113).
Print screen
Press this button and the green LED will start
blinking. If you want to print only the active screen,
release the button when the green LED stops
blinking. If you want to print the whole screen,
release the button while it’s blinking.
This control panel may differ from your machine depending on its model.
There are various types of control panels.
• Print Screen can only be used in the
Windows and Mac operating systems.
• You can only use this function with USBconnected machine.
• When printing the active window/
whole monitor screen using the print
screen button, the machine may use
more toner depending on what is being
printed.
Toner
Shows the status of the toner (see "Toner LED/ WPS
LED/ Power LED/ Eco LED" on page 67).
Eco
Enters Eco mode to reduce toner consumption and
paper usage (see "Eco options" on page 42).
• You can only use this function if the
machine’s Easy Printer Manager
program is installed. If you are a Mac OS
user, you need to enable Screen Print
Settings from the Easy Printer Manager
to use the Print Screen feature.
1. Introduction
19
Control panel overview
Cancel
Stops an operation at any time and there are more
functions.
• Cancels the current job.
• Prints demo page: Press and hold this button
for about 2 seconds until the status LED blinks
slowly, and release.
• Supplies Info & Usage Counter: Press and hold
this button for about 6 seconds and release.
• Prints configuration reports/network
configuration reportsa: Press and hold this
button for about 4 seconds until the status LED
blinks fast, and release.
Power
You can turn the power on/off or wake the machine
up from the power save mode with this button.
Status LED
Indicates the status of your machine (see
"Understanding the LED" on page 65).
a. Network and wireless models only (see "Features by model" on page 6).
1. Introduction
20
Turning on the machine
Connect the machine to the electricity supply first.
Press the power key or turn the switch on if the machine has a power switch.
Press
(Power) on the control panel.
1. Introduction
21
Installing the driver locally
If the installation window does not appear, click Start > All programs >
Accessories > Run.
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 106).
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
• If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation"
on page 94.
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
• Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
Make sure that the machine is connected to your computer and
powered on.
For Windows 8,
Review and accept the installation agreements in the installation
window. Then, click Next.
Select USB connection on the Printer Connection Type screen. Then,
click Next.
Follow the instructions in the installation window.
Insert the supplied software CD into your CD-ROM drive.
1. Introduction
22
Installing the driver locally
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered
on.
Make sure that the machine is powered on.
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
1. Introduction
23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
From the Windows 8 Start Screen
13
Windows
Make sure that the machine is connected to your computer and
powered on.
Make sure that the machine is connected to your computer and
powered on.
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
Follow the instructions in the window.
•
For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
• If you cannot find a Samsung Printer Software tile, uninstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
4 Right-click the driver you want to uninstall and select Uninstall.
5 Follow the instructions in the window.
Follow the instructions in the installation window.
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 22).
1. Introduction
24
2. Basic Setup
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values.
• Printing a demo page
26
• Media and tray
27
• Basic printing
38
Printing a demo page
Print a demo page to make sure that the machine is operating correctly.
To print a demo page:
In ready mode, press and hold
(Cancel) button for about 2 seconds until the
status LED blinks, and release.
For a model with an Info sheet (
) button, press the button to print a
demo page.
2. Basic Setup
26
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
Tray overview
To change the size, you need to adjust the paper guides.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
71).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1 Tray extension guide
2 Paper length guide
3 Paper width guide
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Basic Setup
27
Media and tray
Paper type available for duplex printing
Paper quantity indicator shows the amount of paper in the tray.
Duplex printing might not be available for some models (see "Features by
model" on page 6).
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
Power voltage
1 Full
2 Empty
Available paper
110V
Letter, Legal, US Folio, Oficio
220V
A4
2. Basic Setup
28
Media and tray
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
2. Basic Setup
29
Media and tray
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual feeder.
• If you select Manual Feeder for the paper source in your software application, you need to press Print screen or Demo page, or WPS button each time you print
a page and load only one type, size and weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 71).
• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 32).
• When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again.
• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
2. Basic Setup
30

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Producer                        : ezPDF Maker
Create Date                     : 2015:10:07 15:45:00+09:00

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