Samsung Electronics Co SLM3015DW Printer User Manual Part 4

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Document Description	Users Manual Part 4
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Document Type	User Manual
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Date Submitted	2015-10-08 00:00:00
Date Available	2015-10-08 00:00:00
Creation Date	2015-10-07 15:49:57
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Clearing paper jams
Inside the machine
• The fuser area is hot. Take care when removing paper from the machine.
• Before opening the front cover, close the output support first.
4. Troubleshooting
61
Clearing paper jams
In the exit area
4. Troubleshooting
62
Clearing paper jams
In the duplex area
4. Troubleshooting
63
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
64
Understanding the LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 195).
• You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 187).
• If the problem persists, call a service representative.
4. Troubleshooting
65
Understanding the LED
Status LED
Status
Description
• The machine is off-line.
Off
Green
• The machine is in power save mode.
Blinking
• When the backlight slowly blinks, the machine is receiving data from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On
• The machine is on-line and can be used.
Blinking
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine
resumes.
• The cover is opened. Close the cover.
(Status LED)
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
Red
On
• The machine has stopped due to a major error. Reboot the power and try the printing job again. If the problem persists,
please call for service.
• An imaging unit has almost reached its estimated cartridge lifea. It is recommended to replace the imaging unit (see
"Replacing the imaging unit" on page 52).
Orange
Blinking
Upgrading firmware.
On
A paper jam has occurred (see "Clearing paper jams" on page 59).
a. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™ Web Service (Settings > Machine
Settings > System > Setup > Supplies Management > Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
4. Troubleshooting
66
Understanding the LED
Toner LED/ WPS LED/ Power LED/ Eco LED
Status
(Toner LED)
(WPS LED)b
Description
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 49).
On
A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 50).
Off
All toner cartridges are at normal capacity.
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless network (see "Wireless network setup" on page 113).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or the machine’s power is off.
On
Eco mode is on (see "Eco printing" on page 41).
Off
Eco mode is off.
Orange
Blue
(Power LED)
Blue
(Eco LED)
Green
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when orange LED is on and the printer
stops printing.
b. Wireless model only (see "Features by model" on page 6).
4. Troubleshooting
67
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
69
• Regulatory information
79
• Copyright
90
Specifications
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items
Description
Dimension
Width x Length x Height
368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches)
Weight
Machine with consumables
7.0 kg (15.43 lbs)
Ready mode
Less than 26 dB (A)
Print mode
Less than 50 dB (A)
Operation
10 to 30°C
Storage (packed)
-20 to 40°C
Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
Noise Levela b
Temperature
Humidity
Power ratingc
5. Appendix
69
Specifications
Items
Power consumptiond
Wireless g
a.
b.
c.
d.
e.
f.
g.
Description
Average operating mode
Less than 400 W
Ready mode
Less than 45 W
Power save mode
Less than 0.9 W
Power off modee
Less than 0.2 W (0.1 Wf)
Network Standby Mode (All
Port Activation)
Less than 1.16 W
Module
SPW-B4319S
Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
Power consumption can be completely avoided only when the power cable is not connected.
For the machine that has a power switch.
Wireless model only (see "Features by model" on page 6).
5. Appendix
70
Specifications
Print media specifications
Print media weight/Capacitya
Type
Size
Dimensions
Manual feederb
Tray
Letter
216 x 279 mm (8.5 x 11 inches)
60 to 163 g/m2 (16 to 43 lbs bond)
60 to 220 g/m2 (16 to 59 lbs bond)
Legal
216 x 356 mm (8.5 x 14 inches)
• 250 sheets of 80 g/m2 (21 lbs bond)
•
US Folio
216 x 330 mm (8.5 x 13 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.17 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
A6
105 x 148 mm (4.13 x 5.83 inches)
1 sheet of 80 g/m2 (21 lbs
bond)
Plain paper
5. Appendix
71
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Envelope
Monarch
98 x 191 mm (3.87 x 7.5 inches)
Envelope No. 10
105 x 241 mm (4.12 x 9.5 inches)
Envelope DL
110 x 220 mm (4.33 x 8.66 inches)
Envelope C5
162 x 229 mm (6.38 x 9.02 inches)
Envelope C6
114 x 162 mm (4.49 x 6.38 inches)
Thick paper
Refer to the Plain
paper section
Thicker paper
Manual feederb
Not available in tray
60 to 220 g/m2 (16 to 59 lbs bond)
Refer to the Plain paper section
91 to 105 g/m2 (24 to 28 lbs bond)
91 to 105 g/m2 (24 to 28 lbs bond)
Refer to the Plain
paper section
Refer to the Plain paper section
Not available in tray
164 to 220 g/m2 (44 to 59 lbs
bond)
Thin paper
Refer to the Plain
paper section
Refer to the Plain paper section
60 to 70 g/m2 (16 to 19 lbs bond)
60 to 70 g/m2 (16 to 19 lbs bond)
Transparency
Letter, A4
Refer to the Plain paper section
Not available in tray
138 to 146 g/m2 (37 to 39 lbs
bond)
Refer to the Plain paper section
Not available in tray
Labelsc
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5
120 to 150 g/m2 (32 to 40 lbs
bond)
Envelope
5. Appendix
72
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Card stock
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5,
Manual feederb
Refer to the Plain paper section
121 to 163 g/m2 (32 to 43 lbs bond)
121 to 163 g/m2 (32 to 43 lbs
bond)
Refer to the Plain paper section
106 to 120 g/m2 (28 to 32 lbs bond)
106 to 120 g/m2 (28 to 32 lbs
bond)
• Manual feeder: 76 x 127 mm (3 x 5 inches)
60 to 163 g/m2 (16 to 43 lbs bond) d, e
Postcard 4x6
Bond paper
Refer to the Plain
paper section
Minimum size (custom)
Maximum size (custom)
a.
b.
c.
d.
e.
• Tray: 105 x 148.5 mm (4.13 x 5.85 inches)
216 x 356 mm (8.5 x 14 inches)
Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
1 sheet for manual feeder.
The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
5. Appendix
73
Specifications
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU
RAM
free HDD space
Windows® XP
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (256 MB)
1.5 GB
Windows Server® 2003
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)
1.25 GB to 2 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)
10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz
512 MB (1 GB)
15 GB
Windows® 7
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)
512 MB (2 GB)
10 GB
Windows® 8
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
2 GB
20 GB
Windows® 8.1
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
512 MB (2 GB)
32 GB
• DVD-R/W Drive
Windows Server® 2012
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)
Windows Server® 2012 R2
5. Appendix
74
Specifications
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Mac
Requirements (Recommended)
Operating system
CPU
Mac OS X 10.5
• Intel® processors
RAM
Free HDD space
512 MB (1 GB)
1 GB
• 867 MHz or faster Power PC G4/G5
Mac OS X 10.6
• Intel® processors
1 GB (2 GB)
1 GB
Mac OS X 10.7 - 10.9
• Intel® processors
2 GB
4 GB
5. Appendix
75
Specifications
Linux
Items
Requirements
Red Hat Enterprise Linux 5, 6
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3
Operating system
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04
SUSE Linux Enterprise Desktop 10, 11
Debian 5.0, 6.0, 7.0, 7.1
Mint 13, 14 , 15
CPU
Pentium IV 2.4GHz (Intel Core™2)
RAM
512 MB (1 GB)
Free HDD space
1 GB (2 GB)
5. Appendix
76
Specifications
Unix
Items
Requirements
Sun Solaris 9, 10, 11 (x86, SPARC)
Operating system
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC)
Free HDD space
Up to 100 MB
5. Appendix
77
Specifications
Network environment
Network and wireless models only (see "Features by model" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• Ethernet 10/100 Base-TX Wired Lan
• 802.11b/g/n Wireless LAN
• Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows Server® 2008 R2
Network operating system
• Various Linux OS
• Mac OS X 10.5-10.9
• UNIX OS
• TCP/IPv4
• DHCP, BOOTP
Network protocols
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP, IPSec
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec)
Wireless security
• Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
78
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
Ozone safety
This product's ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
5. Appendix
79
Regulatory information
Power saver
China only
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENERGY STAR label will be
on your machine. Check if your machine is ENERGY STAR
certified.
Website: http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
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Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
5. Appendix
80

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