Samsung Electronics Co SLM3015DW Printer User Manual Part 4

Samsung Electronics Co Ltd Printer Users Manual Part 4

Users Manual Part 4

Clearing paper jams
61
4. Troubleshooting
3
Inside the machine
• The fuser area is hot. Take care when removing paper from the machine.
• Before opening the front cover, close the output support first.
1
2
1
2
1
2
Clearing paper jams
62
4. Troubleshooting
4
In the exit area
Clearing paper jams
63
4. Troubleshooting
5
In the duplex area
Clearing paper jams
64
4. Troubleshooting
If you do not see the paper in this area, stop and go to next step:
1
2
65
4. Troubleshooting
Understanding the LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 195).
• You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 187).
• If the problem persists, call a service representative.
Understanding the LED
66
4. Troubleshooting
6
Status LED
Status Description
(Status LED)
Off • The machine is off-line.
• The machine is in power save mode.
Green Blinking • When the backlight slowly blinks, the machine is receiving data from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On • The machine is on-line and can be used.
Red
Blinking A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine
resumes.
On
• The cover is opened. Close the cover.
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Reboot the power and try the printing job again. If the problem persists,
please call for service.
• An imaging unit has almost reached its estimated cartridge lifea. It is recommended to replace the imaging unit (see
"Replacing the imaging unit" on page 52).
a. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™ Web Service (Settings > Machine
Settings > System > Setup > Supplies Management > Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
Orange Blinking Upgrading firmware.
On A paper jam has occurred (see "Clearing paper jams" on page 59).
Understanding the LED
67
4. Troubleshooting
7
Toner LED/ WPS LED/ Power LED/ Eco LED
Status Description
(Toner LED) Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 49).
On A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 50).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when orange LED is on and the printer
stops printing.
Off All toner cartridges are at normal capacity.
(WPS LED)b
b. Wireless model only (see "Features by model" on page 6).
Blue
Blinking The machine is connecting to a wireless network.
On The machine is connected to a wireless network (see "Wireless network setup" on page 113).
Off The machine is disconnected from a wireless network.
(Power LED) Blue On The machine is in power save mode.
Off The machine is in ready mode or the machine’s power is off.
(Eco LED) Green On Eco mode is on (see "Eco printing" on page 41).
Off Eco mode is off.
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications 69
• Regulatory information 79
•Copyright 90
69
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items Description
Dimension Width x Length x Height 368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches)
Weight Machine with consumables 7.0 kg (15.43 lbs)
Noise Levela bReady mode Less than 26 dB (A)
Print mode Less than 50 dB (A)
Temperature Operation 10 to 30°C
Storage (packed) -20 to 40°C
Humidity Operation 20 to 80% RH
Storage (packed) 10 to 90% RH
Power ratingc110 volt models AC 110 - 127 V
220 volt models AC 220 - 240 V
Specifications
70
5. Appendix
Power consumptiond
Average operating mode Less than 400 W
Ready mode Less than 45 W
Power save mode Less than 0.9 W
Power off modeeLess than 0.2 W (0.1 Wf)
Network Standby Mode (All
Port Activation)
Less than 1.16 W
Wireless gModule SPW-B4319S
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
c. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
d. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
e. Power consumption can be completely avoided only when the power cable is not connected.
f. For the machine that has a power switch.
g. Wireless model only (see "Features by model" on page 6).
Items Description
Specifications
71
5. Appendix
2
Print media specifications
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Plain paper
Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m2 (16 to 43 lbs bond)
• 250 sheets of 80 g/m2 (21 lbs bond)
60 to 220 g/m2 (16 to 59 lbs bond)
• 1 sheet of 80 g/m2 (21 lbs
bond)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.17 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
A6 105 x 148 mm (4.13 x 5.83 inches)
Specifications
72
5. Appendix
Envelope
Envelope
Monarch
98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m2 (16 to 59 lbs bond)
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
Thick paper Refer to the Plain
paper section
Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 91 to 105 g/m2 (24 to 28 lbs bond)
Thicker paper Refer to the Plain
paper section
Refer to the Plain paper section Not available in tray 164 to 220 g/m2 (44 to 59 lbs
bond)
Thin paper Refer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond)
Transparency Letter, A4 Refer to the Plain paper section Not available in tray 138 to 146 g/m2 (37 to 39 lbs
bond)
Labelsc
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5
Refer to the Plain paper section Not available in tray 120 to 150 g/m2 (32 to 40 lbs
bond)
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Specifications
73
5. Appendix
Card stock
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5,
Postcard 4x6
Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs
bond)
Bond paper Refer to the Plain
paper section
Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs
bond)
Minimum size (custom) •Manual feeder: 76 x 127 mm (3 x 5 inches)
•Tray: 105 x 148.5 mm (4.13 x 5.85 inches)
60 to 163 g/m2 (16 to 43 lbs bond) d, e
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. 1 sheet for manual feeder.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
e. The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Specifications
74
5. Appendix
3
System requirements
Microsoft® Windows®
Operating system
Requirement (recommended)
CPU RAM free HDD space
Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista®Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Windows® 8
Windows® 8.1
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB 20 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB
Specifications
75
5. Appendix
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Mac
Operating system
Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.5 •Intel
® processors
• 867 MHz or faster Power PC G4/G5
512 MB (1 GB) 1 GB
Mac OS X 10.6 •Intel
® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 - 10.9 •Intel
® processors 2 GB 4 GB
Specifications
76
5. Appendix
Linux
Items Requirements
Operating system
Red Hat Enterprise Linux 5, 6
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04
SUSE Linux Enterprise Desktop 10, 11
Debian 5.0, 6.0, 7.0, 7.1
Mint 13, 14 , 15
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
Specifications
77
5. Appendix
Unix
Items Requirements
Operating system
Sun Solaris 9, 10, 11 (x86, SPARC)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC)
Free HDD space Up to 100 MB
Specifications
78
5. Appendix
4
Network environment
Network and wireless models only (see "Features by model" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • Ethernet 10/100 Base-TX Wired Lan
• 802.11b/g/n Wireless LAN
Network operating system
•Windows
® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows Server® 2008 R2
•Various Linux OS
• Mac OS X 10.5-10.9
•UNIX OS
Network protocols
•TCP/IPv4
•DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP, IPSec
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec)
Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
79
5. Appendix
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 60825-
1 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
6
Ozone safety
This product's ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
Regulatory information
80
5. Appendix
7
Power saver
8
Recycling
9
China only
Website: http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENERGY STAR label will be
on your machine. Check if your machine is ENERGY STAR
certified.
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
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