Samsung Electronics Co SLM3015DW Printer User Manual Part 8
Samsung Electronics Co Ltd Printer Users Manual Part 8
Contents
Users Manual Part 8
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences. The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences , click Paper tab, and set type to Thick. 5. Troubleshooting 201 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper may be too moist or rough. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine. • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled. • The transfer roller may be dirty. Clean the inside of your machine. A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c • The paper path may need cleaning. Contact a service representative. 5. Troubleshooting 202 Printing quality problems Condition Dropouts Suggested Solutions If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A aBb C A aBb C A aBb C A aBb C A aBb C White Spots • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick. If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. 5. Troubleshooting 203 Printing quality problems Condition Black background Suggested Solutions If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one. • Thoroughly redistribute the toner (see "Redistributing toner" on page 49). Toner smear • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and install a new one. Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one. • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. 5. Troubleshooting 204 Printing quality problems Condition Background scatter Suggested Solutions Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 40). • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences. Ensure the correct paper type is selected. • If you are using a new toner cartridge, redistribute the toner first. Toner particles are around bold characters or pictures The toner might not adhere properly to this type of paper. Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled. Ensure the correct paper type is selected. 5. Troubleshooting 205 Printing quality problems Condition Page skew Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. 5. Troubleshooting 206 Printing quality problems Condition Suggested Solutions Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. Loose toner • The machine may require repairing. Contact a service representative. • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may require repair. Contact a service representative. 5. Troubleshooting 207 Printing quality problems Condition Character voids Horizontal stripes Suggested Solutions Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. If the problem persists, the machine may require repairing. Contact a service representative. Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin. 5. Troubleshooting 208 Printing quality problems Condition Suggested Solutions • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. repetitively appears on a few The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See sheets "Altitude adjustment" on page 157). • Loose toner • Light print or contamination occurs 5. Troubleshooting 209 Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Samsung Printer Experience is not shown when you click more settings. Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. Machine information is not displayed when you click the device in the Devices and Printers. Check the Printer properties. Click the Ports tab. (Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties) If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD. Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages. 5. Troubleshooting 210 Operating system problems Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page. When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly. Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. 5. Troubleshooting 211 Operating system problems Common Linux problems Condition Suggested solutions When printing more than one copy, the second copy does not print. The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package). Unchecking the collate option in the Print Dialog does not work. For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program). Printing always works with duplex. This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2. Printer is not added through system's printing utility. The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/ bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example) Paper size and orientation are disabled in the Print Dialog when opening text files. The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'. Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 5. Troubleshooting 212 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center 02-201-24-18 Country/Region ALGERIA ARGENTINE ARMENIA AUSTRALIA AUSTRIA AZERBAIJAN Customer Care Center BANGLADESH www.samsung.com/ be/support (Dutch) BELGIUM 021 36 11 00 www.samsung.com/ n_africa/support 0800-333-3733 www.samsung.com/ ar/support BOLIVIA 0-800-05-555 www.samsung.com/ support BOSNIA 1300 362 603 www.samsung.com/ au/support BOTSWANA 0800 - SAMSUNG (0800 7267864) www.samsung.com/ at/support 0-88-555-55-55 www.samsung.com/ support 8000-GSAM (8000-4726) www.samsung.com/ ae/support (English) BULGARIA www.samsung.com/ ae_ar/support (Arabic) BURUNDI 810-800-500-55-500 www.samsung.com/ support CAMEROON 09612300300 www.samsung.com/ in/support BAHRAIN BELARUS WebSite BRAZIL WebSite www.samsung.com/ be_fr/support (French) 800-10-7260 www.samsung.com/ cl/support [HHP] 4828210 051 331 999 www.samsung.com/ support 8007260000 www.samsung.com/ support 0800-124-421 (Demais cidades e regiões) www.samsung.com/ br/support 4004-0000 (Capitais e grandes centros) 800 111 31 , Безплатна телефонна линия www.samsung.com/ bg/support 200 www.samsung.com/ support 7095- 0077 www.samsung.com/ africa_fr/support Contact SAMSUNG worldwide 213 Contact SAMSUNG worldwide Country/Region Customer Care Center 1-800-SAMSUNG (726-7864) CANADA CHILE CHINA COLOMBIA 800-SAMSUNG (726-7864) [HHP] 02-24828200 www.samsung.com/ ca/support(English) CYPRUS www.samsung.com/ ca_fr/support (French) CZECH www.samsung.com/ cl/support DENMARK www.samsung.com/ cn/support Bogotá 600 12 72 www.samsung.com/ co/support DOMINICA www.samsung.com/ latin/support (Spanish) DRC Gratis desde cualquier parte del país 01 8000 112 112 ó desde su celular #SAM(726) 00-800-1-SAMSUNG (726-7864) COSTA RICA Cote D’ Ivoire Country/Region 400-810-5858 0-800-507-7267 CROATIA WebSite www.samsung.com/ latin_en/support (English) 072 726 786 www.samsung.com/ hr/support 8000 0077 www.samsung.com/ africa_fr/support Customer Care Center 8009 4000 only from landline, toll free www.samsung.com/ gr/support 800-SAMSUNG (800-726786) www.samsung.com/ cz/support 70 70 19 70 www.samsung.com/ dk/support 1-800-751-2676 www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) 499999 www.samsung.com/ support 1-800-10-72670 www.samsung.com/ latin/support (Spanish) 1-800-SAMSUNG (72-6786) ECUADOR EGYPT WebSite www.samsung.com/ latin_en/ support(English) 08000-726786 16580 www.samsung.com/ eg/support Contact SAMSUNG worldwide 214 Contact SAMSUNG worldwide Country/Region EIRE Customer Care Center 0818 717100 800-6225 EL SALVADOR ESTONIA FINLAND FRANCE www.samsung.com/ ie/support www.samsung.com/ latin/support (Spanish) 800-7267 www.samsung.com/ ee/support 030-6227 515 www.samsung.com/fi/ support 01 48 63 00 00 www.samsung.com/ fr/support 0180 6 7267864* www.samsung.com/ de/support GHANA GREECE Customer Care Center 0800-10077 0302-200077 80111-SAMSUNG (80111 726 7864) only from land line www.samsung.com/ gr/support (+30) 210 6897691 from mobile and land line 1-800-299-0013 1-800-299-0033 GUATEMALA 0-800-555-555 800-2791-9111 HONDURAS www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) (852) 3698 4698 www.samsung.com/ support www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) 800-2791-9267 HONG KONG WebSite www.samsung.com/ africa_en/support [HHP] 0180 6 M SAMSUNG bzw. 0180 6 67267864* (*0,20 €/Anruf aus dem dt. 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GERMANY WebSite www.samsung.com/ hk/support (Chinese) www.samsung.com/ hk_en/support (English) Contact SAMSUNG worldwide 215 Contact SAMSUNG worldwide Country/Region HUNGARY INDIA INDONESIA Customer Care Center 0680SAMSUNG (0680-726-786) 0680PREMIUM (0680-773-648) 1800 3000 8282 - Toll Free 1800 266 8282 - Toll Free 021-56997777 08001128888 WebSite www.samsung.com/ hu/support www.samsung.com/ in/support Country/Region KENYA www.samsung.com/ id/support 021-8255 www.samsung.com/ iran/support LATVIA 800-SAMSUNG (800.7267864) ITALIA [HHP] 800.Msamsung (800.67267864) 1-800-234-7267 JAMAICA JAPAN 1-800-SAMSUNG (726-7864) 0120-363-905 0800-22273 JORDAN KAZAKHSTAN www.samsung.com/ it/support LITHUANIA www.samsung.com/ latin_en/support (English) www.samsung.com/ jp/support 06 5777444 www.samsung.com/ levant/support (English) 8-10-800-500-55-500 (GSM:7799, VIP care 7700) www.samsung.com/ support LUXEMBURG MACAU MACEDONIA www.samsung.com/ support 183-CALL (183-2255) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) 8-10-800-500-55-500 www.samsung.com/ kz_ru/support 8000-7267 www.samsung.com/ lv/support 8-800-77777 www.samsung.com/ lt/support 261 03 710 www.samsung.com/ support 0800 333 www.samsung.com/ support 023 207 777 1800-88-9999 MALAYSIA MEXICO WebSite 0800 545 545 KUWAIT KYRGYZSTAN IRAN Customer Care Center 603-77137477 (Overseas contact) 01-800-SAMSUNG (726-7864) www.samsung.com/ my/support www.samsung.com/ mx/support Contact SAMSUNG worldwide 216 Contact SAMSUNG worldwide Country/Region MOLDOVA MONGOLIA MONTENEGRO MOROCCO MOZAMBIQUE MYANMAR NAMIBIA Customer Care Center WebSite 0-800-614-40 www.samsung.com/ support 7-495-363-17-00 www.samsung.com/ support 020 405 888 www.samsung.com/ support 080 100 2255 Country/Region 001-800-5077267 NORWAY www.samsung.com/ support 01-2399888 www.samsung.com/ support 08 197 267 864 www.samsung.com/ support 0800-726-7864 www.samsung.com/ africa_en/support www.samsung.com/ latin_en/support (English) 815 56480 www.samsung.com/ no/support 800-SAMSUNG (800 - 726 7864) www.samsung.com/ ae/support (English) OMAN PAKISTAN www.samsung.com/ ae_ar/support (Arabic) 0800-Samsung (72678) www.samsung.com/ pk/support 800-7267 www.samsung.com/ latin/support (Spanish) 800-0101 NIGERIA NETHERLANDS NEW ZEALAND 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) www.samsung.com/ nl/support 0800 726 786 www.samsung.com/ nz/support PANAMA WebSite www.samsung.com/ latin/support(Spanish) NICARAGUA www.samsung.com/ n_africa/support 847267864 / 827267864 Customer Care Center www.samsung.com/ latin_en/support (English) Contact SAMSUNG worldwide 217 Contact SAMSUNG worldwide Country/Region Customer Care Center 009-800-542-0001 PARAGUAY PERU www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) 0-800-777-08 1-800-10-7267864 [PLDT] PHILIPPINES WebSite 1-800-8-7267864 [Globe landline and Mobile] www.samsung.com/ pe/support Country/Region Customer Care Center 1-800-682-3180 www.samsung.com/ latin/support (Spanish) PUERTO RICO www.samsung.com/ latin_en/support (English) 800-CALL (800-2255) www.samsung.com/ ae/support (English) QATAR www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ ph/support RWANDA 9999 www.samsung.com/ support 08008 726 78 64 (08008 SAMSUNG ) www.samsung.com/ ro/support 02-4222111 [Other landline] 0 801-172-678* lub +48 22 60793-33 * POLAND www.samsung.com/ pl/support Apel GRATUIT [HHP] 0 801-672-678* lub +48 22 607-93-33* RUSSIA * (koszt połączenia według taryfy operatora) PORTUGAL ROMANIA 808 20 7267 WebSite www.samsung.com/ pt/support 8-800-555-55-55 www.samsung.com/ ru/support 920021230 www.samsung.com/ sa/support SAUDI ARABIA SENEGAL www.samsung.com/ sa_en/support (English)/ 800-00-0077 www.samsung.com/ africa_fr/support Contact SAMSUNG worldwide 218 Contact SAMSUNG worldwide Country/Region SERBIA SINGAPORE SLOVENIA SLOVAKIA SOUTH AFRICA SPAIN SRI LANKA SUDAN SWEDEN SWITZERLAND Customer Care Center 011 321 6899 1800-SAMSUNG (726-7864) 080 697 267 090 726 786 0800 - SAMSUNG(0800-726 786) 0860 SAMSUNG (726 7864) 0034902172678 [HHP] 0034902167267 0094117540540 0094115900000 WebSite www.samsung.com/ rs/support www.samsung.com/ sg/support www.samsung.com/ rs/si Country/Region TADJIKISTAN TAIWAN TANZANIA www.samsung.com/ support THAILAND www.samsung.com/ es/support www.samsung.com/ levant/support (English) 8-10-800-500-55-500 www.samsung.com/ support 0800-329999 www.samsung.com/ tw/support 0800 755 755 www.samsung.com/ support 0-2689-3232, www.samsung.com/ th/support 1800-29-3232 1-800-SAMSUNG (726-7864) TRINIDAD & TOBAGO 1969 www.samsung.com/ support 0771 726 7864 (SAMSUNG) www.samsung.com/ se/support TURKEY 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ ch/support (German) TUNISIA WebSite 18252273 SYRIA www.samsung.com/ sk/support www.samsung.com/ support Customer Care Center www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) 444 77 11 www.samsung.com/ tr/support 80-1000-12 www.samsung.com/ n_africa/support www.samsung.com/ ch_fr/support (French) Contact SAMSUNG worldwide 219 Contact SAMSUNG worldwide Country/Region Customer Care Center 800-SAMSUNG (800 -726 7864) U.A.E UK U.S.A 0330 SAMSUNG (7267864) 1-800-SAMSUNG (726-7864) -Consummer WebSite Country/Region www.samsung.com/ ae/support (English) UZBEKISTAN www.samsung.com/ ae_ar/support (Arabic) VENEZUELA www.samsung.com/ uk/support VIETNAM www.samsung.com/ us/support ZAMBIA Customer Care Center WebSite 8-10-800-500-55-500 www.samsung.com/ support 0-800-SAMSUNG (726-7864) www.samsung.com/ ve/support 1800 588 889 www.samsung.com/ vn/support 0211 350370 www.samsung.com/ support Electonics U.S.A (Mobile Phones) UGANDA 1-800-SAMSUNG (72-6786) [HHP] 1-888-987-HELP(4357) 0800 300 300 www.samsung.com/ support 0-800-502-000 www.samsung.com/ ua/support (Ukrainian) UKRAINE www.samsung.com/ ua_ru/support (Russian) 000- 405-437-33 URUGUAY www.samsung.com/ us/support www.samsung.com/ latin/support(Spanish) www.samsung.com/ latin_en/ support(English) Contact SAMSUNG worldwide 220 Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices. An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking. BIT Depth A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white. Access point Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks (WLAN), and acts as a central transmitter and receiver of WLAN radio signals. BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform. 221 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine. Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard throughout the industry, even among non-Microsoft platforms. Collation DADF Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies. A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper. Control Panel Default A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine. The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. 222 Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size. DIMM Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data. DRPD Duplex DLNA The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network. A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle. DNS Duty Cycle The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet. Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. 223 Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking. Emulation FDI Emulation is a technique of one machine obtaining the same results as another. Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state. Ethernet Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. 224 Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity. Grayscale IEEE 1284 A shade of gray that represents light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Halftone Intranet An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. Mass storage device Mass storage device, commonly referred to as a hard drive or hard disk, is a nonvolatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. 225 Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication. IPP The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. IPX/SPX JBIG IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN). Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images. ISO JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards. 226 Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MMR MAC address Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks. Modified Modified READ (MMR) is a compression method recommended by ITUT T.6. Modem A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information. MFP MR Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. 227 Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical. OPC Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape. An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. Originals The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else. PABX A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers. PDF Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format. 228 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier. PSTN The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. RADIUS PPM Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization, and accounting) concept to manage network access. PRN file Resolution An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. 229 Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters. Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions. TIFF Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications. Toner Cartridge Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper. 230 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting. UNC Path WEP Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\\ \ URL Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. USB WPA Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP. 231 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based deviceindependent document format. 232 Index accessing favorites settings, for printing management tools AirPrint AnyWeb Print 178 41 features 149, 151 180 98 print media feature front view cleaning general icons 53 glossary 221 outside 53 google cloud printing 154 pickup roller 55 cleaning a machine 53 control panel 19 jam direct printing utility 169 Unix 110 eco button 19 eco printing 41 76 103 loading special media 32 local driver installation 22 driver reinstalling 24 clearing paper 59 tips for avoiding paper jams 58 Mac common Mac problems 211 driver installation for network connected 109 Linux driver installation 173 using SetIP inside printing paper in manual feeder/multi-purpose tray 30 convention 174 system requirements 71 17 printer properties common Linux problems 212 driver installation for USB cable connected 95 driver installation for network connected 110 driver reinstallation for USB cable connected 96 driver installation for USB cable connected 97 printing driver reinstallation for USB cable connected using SetIP system requirements 171 75 102 Index 233 Index maintenance parts print 46 manual feeder/multi-purpose tray tips on using 30 using special media 32 167 placing a machine printing a document Windows 157 driver installation Linux Mac UNIX Windows 110 109 110 106 installing environment 78 mobile OS 144, 148 mobileprint 144, 148 printing to a file 160 UNIX 175 using direct printing utility 169 print media 35 envelope 33 labels 34 Linux 173 output support 71 Mac 171 175 printing a document 100 preprinted paper 36 UNIX IPv6 configuration 104 special media 32 problems 101, 102, 103, 136 transparency 34 wireless network setup 113 n-up printing Mac printer preferences Linux 171 Printing overlay printing 174 printer status general information 187 166 delete 167 paper feeding problems 196 power problems 197 printing problems 198 printing quality problems 202 38 printing create 172 card stock introducing network programs SetIP program 38 printing on both sides of paper Mac print network 171 multiple pages on one sheet of paper Mac 171 adjusting the altitude Mac changing the default print settings 158 Linux 173 rear view 18 regulatory information 79 Index 234 Index toner cartridge safety information 10 symbols 10 samsung cloud printing 152 samsung printer experience 189 Samsung Printer Status 187 service contact numbers 213 SetIP program special print features 156 69 print media 71 stop button 20 available supplies 45 estimated toner cartridge life 48 ordering replacing toner cartridge handling instructions 47 non-Samsung and refilled 47 watermark redistributing toner 49 create 165 replacing the cartridge 50 delete 165 storing 47 edit 165 Windows adjusting the width and length 27 common Windows problems changing the tray size 27 loading paper in manual feeder/multi-purpose tray driver installation for network connected 106 30 driver installation for USB cable connected 22, 24 system requirements 65 using SetIP 210 74 101, 136 wireless UNIX ad hoc mode 113 45 Infrastructure mode 113 50 printing USB cable 175 Unix 182 system requirements 77 USB cable toner button driver installation for network connected 110 SyncThru Web Service general information 48 understanding the status LED supplies 41, 172 estimated life tray 101, 136 specifications using help 19 driver installation 95, 97 driver reinstallation 96, 98 WPS disconnecting disconnectiong PBC mode 120, 123 117 117 WPS (the machine does not have a display screen) Index 235 Index PBC PIN 118 118 wireless network network cable 135 Index 236
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