Samsung Electronics Co SLM3015DW Printer User Manual Part 8

Samsung Electronics Co Ltd Printer Users Manual Part 8

Users Manual Part 8

Download: Samsung Electronics Co SLM3015DW Printer User Manual Part 8
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Document DescriptionUsers Manual Part 8
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Date Submitted2015-10-08 00:00:00
Date Available2015-10-08 00:00:00
Creation Date2015-10-07 16:06:13
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Document Lastmod2015-10-07 16:06:13
Document TitleUsers Manual Part 8
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Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences.
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick.
5. Troubleshooting
201
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested Solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge.
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine.
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
Toner specks
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled.
• The transfer roller may be dirty. Clean the inside of your machine.
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
• The paper path may need cleaning. Contact a service representative.
5. Troubleshooting
202
Printing quality problems
Condition
Dropouts
Suggested Solutions
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
White Spots
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick.
If these steps do not correct the problem, contact a service representative.
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine.
• The paper path may need cleaning. Clean the inside of your machine.
If these steps do not correct the problem, contact a service representative.
Vertical lines
If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
5. Troubleshooting
203
Printing quality problems
Condition
Black background
Suggested Solutions
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one.
• Thoroughly redistribute the toner (see "Redistributing toner" on page 49).
Toner smear
• Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and install a new one.
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
5. Troubleshooting
204
Printing quality problems
Condition
Background scatter
Suggested Solutions
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 40).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences. Ensure the correct paper type is selected.
• If you are using a new toner cartridge, redistribute the toner first.
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled.
Ensure the correct paper type is selected.
5. Troubleshooting
205
Printing quality problems
Condition
Page skew
Suggested Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
5. Troubleshooting
206
Printing quality problems
Condition
Suggested Solutions
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine.
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
Loose toner
• The machine may require repairing. Contact a service representative.
• Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one.
If the problem persists, the machine may require repair. Contact a service representative.
5. Troubleshooting
207
Printing quality problems
Condition
Character voids
Horizontal stripes
Suggested Solutions
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
If the problem persists, the machine may require repairing. Contact a service representative.
Curl
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin.
5. Troubleshooting
208
Printing quality problems
Condition
Suggested Solutions
• An unknown image
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
sheets
"Altitude adjustment" on page 157).
• Loose toner
• Light print or contamination
occurs
5. Troubleshooting
209
Operating system problems
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
5. Troubleshooting
210
Operating system problems
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
5. Troubleshooting
211
Operating system problems
Common Linux problems
Condition
Suggested solutions
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option
in the Print Dialog does not
work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
5. Troubleshooting
212
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region
Customer Care Center
02-201-24-18
Country/Region
ALGERIA
ARGENTINE
ARMENIA
AUSTRALIA
AUSTRIA
AZERBAIJAN
Customer Care Center
BANGLADESH
www.samsung.com/
be/support (Dutch)
BELGIUM
021 36 11 00
www.samsung.com/
n_africa/support
0800-333-3733
www.samsung.com/
ar/support
BOLIVIA
0-800-05-555
www.samsung.com/
support
BOSNIA
1300 362 603
www.samsung.com/
au/support
BOTSWANA
0800 - SAMSUNG (0800 7267864)
www.samsung.com/
at/support
0-88-555-55-55
www.samsung.com/
support
8000-GSAM (8000-4726)
www.samsung.com/
ae/support (English)
BULGARIA
www.samsung.com/
ae_ar/support (Arabic)
BURUNDI
810-800-500-55-500
www.samsung.com/
support
CAMEROON
09612300300
www.samsung.com/
in/support
BAHRAIN
BELARUS
WebSite
BRAZIL
WebSite
www.samsung.com/
be_fr/support (French)
800-10-7260
www.samsung.com/
cl/support
[HHP] 4828210
051 331 999
www.samsung.com/
support
8007260000
www.samsung.com/
support
0800-124-421 (Demais cidades e
regiões)
www.samsung.com/
br/support
4004-0000 (Capitais e grandes
centros)
800 111 31 , Безплатна
телефонна линия
www.samsung.com/
bg/support
200
www.samsung.com/
support
7095- 0077
www.samsung.com/
africa_fr/support
Contact SAMSUNG worldwide
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Contact SAMSUNG worldwide
Country/Region
Customer Care Center
1-800-SAMSUNG (726-7864)
CANADA
CHILE
CHINA
COLOMBIA
800-SAMSUNG (726-7864)
[HHP] 02-24828200
www.samsung.com/
ca/support(English)
CYPRUS
www.samsung.com/
ca_fr/support (French)
CZECH
www.samsung.com/
cl/support
DENMARK
www.samsung.com/
cn/support
Bogotá 600 12 72
www.samsung.com/
co/support
DOMINICA
www.samsung.com/
latin/support
(Spanish)
DRC
Gratis desde cualquier parte del
país 01 8000 112 112 ó desde su
celular #SAM(726)
00-800-1-SAMSUNG (726-7864)
COSTA RICA
Cote D’ Ivoire
Country/Region
400-810-5858
0-800-507-7267
CROATIA
WebSite
www.samsung.com/
latin_en/support
(English)
072 726 786
www.samsung.com/
hr/support
8000 0077
www.samsung.com/
africa_fr/support
Customer Care Center
8009 4000 only from landline, toll
free
www.samsung.com/
gr/support
800-SAMSUNG (800-726786)
www.samsung.com/
cz/support
70 70 19 70
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dk/support
1-800-751-2676
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latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
499999
www.samsung.com/
support
1-800-10-72670
www.samsung.com/
latin/support
(Spanish)
1-800-SAMSUNG (72-6786)
ECUADOR
EGYPT
WebSite
www.samsung.com/
latin_en/
support(English)
08000-726786
16580
www.samsung.com/
eg/support
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Contact SAMSUNG worldwide
Country/Region
EIRE
Customer Care Center
0818 717100
800-6225
EL SALVADOR
ESTONIA
FINLAND
FRANCE
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ie/support
www.samsung.com/
latin/support
(Spanish)
800-7267
www.samsung.com/
ee/support
030-6227 515
www.samsung.com/fi/
support
01 48 63 00 00
www.samsung.com/
fr/support
0180 6 7267864*
www.samsung.com/
de/support
GHANA
GREECE
Customer Care Center
0800-10077
0302-200077
80111-SAMSUNG (80111 726
7864) only from land line
www.samsung.com/
gr/support
(+30) 210 6897691 from mobile
and land line
1-800-299-0013
1-800-299-0033
GUATEMALA
0-800-555-555
800-2791-9111
HONDURAS
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
(852) 3698 4698
www.samsung.com/
support
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
800-2791-9267
HONG KONG
WebSite
www.samsung.com/
africa_en/support
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864* (*0,20 €/Anruf
aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf)
GEORGIA
Country/Region
www.samsung.com/
latin_en/support
(English)
0180 6 SAMSUNG bzw.
GERMANY
WebSite
www.samsung.com/
hk/support (Chinese)
www.samsung.com/
hk_en/support
(English)
Contact SAMSUNG worldwide
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Contact SAMSUNG worldwide
Country/Region
HUNGARY
INDIA
INDONESIA
Customer Care Center
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
021-56997777
08001128888
WebSite
www.samsung.com/
hu/support
www.samsung.com/
in/support
Country/Region
KENYA
www.samsung.com/
id/support
021-8255
www.samsung.com/
iran/support
LATVIA
800-SAMSUNG (800.7267864)
ITALIA
[HHP] 800.Msamsung
(800.67267864)
1-800-234-7267
JAMAICA
JAPAN
1-800-SAMSUNG (726-7864)
0120-363-905
0800-22273
JORDAN
KAZAKHSTAN
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it/support
LITHUANIA
www.samsung.com/
latin_en/support
(English)
www.samsung.com/
jp/support
06 5777444
www.samsung.com/
levant/support
(English)
8-10-800-500-55-500 (GSM:7799,
VIP care 7700)
www.samsung.com/
support
LUXEMBURG
MACAU
MACEDONIA
www.samsung.com/
support
183-CALL (183-2255)
www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
8-10-800-500-55-500
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kz_ru/support
8000-7267
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lv/support
8-800-77777
www.samsung.com/
lt/support
261 03 710
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support
0800 333
www.samsung.com/
support
023 207 777
1800-88-9999
MALAYSIA
MEXICO
WebSite
0800 545 545
KUWAIT
KYRGYZSTAN
IRAN
Customer Care Center
603-77137477 (Overseas
contact)
01-800-SAMSUNG (726-7864)
www.samsung.com/
my/support
www.samsung.com/
mx/support
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Contact SAMSUNG worldwide
Country/Region
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MONGOLIA
MONTENEGRO
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
Customer Care Center
WebSite
0-800-614-40
www.samsung.com/
support
7-495-363-17-00
www.samsung.com/
support
020 405 888
www.samsung.com/
support
080 100 2255
Country/Region
001-800-5077267
NORWAY
www.samsung.com/
support
01-2399888
www.samsung.com/
support
08 197 267 864
www.samsung.com/
support
0800-726-7864
www.samsung.com/
africa_en/support
www.samsung.com/
latin_en/support
(English)
815 56480
www.samsung.com/
no/support
800-SAMSUNG (800 - 726 7864)
www.samsung.com/
ae/support (English)
OMAN
PAKISTAN
www.samsung.com/
ae_ar/support (Arabic)
0800-Samsung (72678)
www.samsung.com/
pk/support
800-7267
www.samsung.com/
latin/support
(Spanish)
800-0101
NIGERIA
NETHERLANDS
NEW ZEALAND
0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)
www.samsung.com/
nl/support
0800 726 786
www.samsung.com/
nz/support
PANAMA
WebSite
www.samsung.com/
latin/support(Spanish)
NICARAGUA
www.samsung.com/
n_africa/support
847267864 / 827267864
Customer Care Center
www.samsung.com/
latin_en/support
(English)
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Contact SAMSUNG worldwide
Country/Region
Customer Care Center
009-800-542-0001
PARAGUAY
PERU
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latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
0-800-777-08
1-800-10-7267864 [PLDT]
PHILIPPINES
WebSite
1-800-8-7267864 [Globe landline
and Mobile]
www.samsung.com/
pe/support
Country/Region
Customer Care Center
1-800-682-3180
www.samsung.com/
latin/support
(Spanish)
PUERTO RICO
www.samsung.com/
latin_en/support
(English)
800-CALL (800-2255)
www.samsung.com/
ae/support (English)
QATAR
www.samsung.com/
ae_ar/support (Arabic)
www.samsung.com/
ph/support
RWANDA
9999
www.samsung.com/
support
08008 726 78 64 (08008
SAMSUNG )
www.samsung.com/
ro/support
02-4222111 [Other landline]
0 801-172-678* lub +48 22 60793-33 *
POLAND
www.samsung.com/
pl/support
Apel GRATUIT
[HHP] 0 801-672-678* lub +48 22
607-93-33*
RUSSIA
* (koszt połączenia według taryfy
operatora)
PORTUGAL
ROMANIA
808 20 7267
WebSite
www.samsung.com/
pt/support
8-800-555-55-55
www.samsung.com/
ru/support
920021230
www.samsung.com/
sa/support
SAUDI ARABIA
SENEGAL
www.samsung.com/
sa_en/support
(English)/
800-00-0077
www.samsung.com/
africa_fr/support
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Contact SAMSUNG worldwide
Country/Region
SERBIA
SINGAPORE
SLOVENIA
SLOVAKIA
SOUTH AFRICA
SPAIN
SRI LANKA
SUDAN
SWEDEN
SWITZERLAND
Customer Care Center
011 321 6899
1800-SAMSUNG (726-7864)
080 697 267
090 726 786
0800 - SAMSUNG(0800-726 786)
0860 SAMSUNG (726 7864)
0034902172678
[HHP] 0034902167267
0094117540540
0094115900000
WebSite
www.samsung.com/
rs/support
www.samsung.com/
sg/support
www.samsung.com/
rs/si
Country/Region
TADJIKISTAN
TAIWAN
TANZANIA
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support
THAILAND
www.samsung.com/
es/support
www.samsung.com/
levant/support
(English)
8-10-800-500-55-500
www.samsung.com/
support
0800-329999
www.samsung.com/
tw/support
0800 755 755
www.samsung.com/
support
0-2689-3232,
www.samsung.com/
th/support
1800-29-3232
1-800-SAMSUNG (726-7864)
TRINIDAD &
TOBAGO
1969
www.samsung.com/
support
0771 726 7864 (SAMSUNG)
www.samsung.com/
se/support
TURKEY
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/
ch/support (German)
TUNISIA
WebSite
18252273
SYRIA
www.samsung.com/
sk/support
www.samsung.com/
support
Customer Care Center
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
444 77 11
www.samsung.com/
tr/support
80-1000-12
www.samsung.com/
n_africa/support
www.samsung.com/
ch_fr/support (French)
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Contact SAMSUNG worldwide
Country/Region
Customer Care Center
800-SAMSUNG (800 -726 7864)
U.A.E
UK
U.S.A
0330 SAMSUNG (7267864)
1-800-SAMSUNG (726-7864)
-Consummer
WebSite
Country/Region
www.samsung.com/
ae/support (English)
UZBEKISTAN
www.samsung.com/
ae_ar/support (Arabic)
VENEZUELA
www.samsung.com/
uk/support
VIETNAM
www.samsung.com/
us/support
ZAMBIA
Customer Care Center
WebSite
8-10-800-500-55-500
www.samsung.com/
support
0-800-SAMSUNG (726-7864)
www.samsung.com/
ve/support
1800 588 889
www.samsung.com/
vn/support
0211 350370
www.samsung.com/
support
Electonics
U.S.A
(Mobile Phones)
UGANDA
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
0800 300 300
www.samsung.com/
support
0-800-502-000
www.samsung.com/
ua/support (Ukrainian)
UKRAINE
www.samsung.com/
ua_ru/support
(Russian)
000- 405-437-33
URUGUAY
www.samsung.com/
us/support
www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/
support(English)
Contact SAMSUNG worldwide
220
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
221
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
222
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
223
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
224
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shade of gray that represents light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device
Mass storage device, commonly referred to as a hard drive or hard disk, is a nonvolatile storage device which stores digitally-encoded data on rapidly rotating
platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
225
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
226
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
227
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
228
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
229
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by a combination
of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
230
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\\\
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
231
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
232
Index
accessing
favorites settings, for printing
management tools
AirPrint
AnyWeb Print
178
41
features
149, 151
180
98
print media feature
front view
cleaning
general icons
53
glossary
221
outside
53
google cloud printing
154
pickup roller
55
cleaning a machine
53
control panel
19
jam
direct printing utility
169
Unix
110
eco button
19
eco printing
41
76
103
loading
special media
32
local
driver installation
22
driver reinstalling
24
clearing paper
59
tips for avoiding paper jams
58
Mac
common Mac problems
211
driver installation for network connected
109
Linux
driver installation
173
using SetIP
inside
printing
paper in manual feeder/multi-purpose tray
30
convention
174
system requirements
71
17
printer properties
common Linux problems
212
driver installation for USB cable connected
95
driver installation for network connected
110
driver reinstallation for USB cable connected
96
driver installation for USB cable connected
97
printing
driver reinstallation for USB cable connected
using SetIP
system requirements
171
75
102
Index 233
Index
maintenance parts
print
46
manual feeder/multi-purpose tray
tips on using
30
using special media
32
167
placing a machine
printing a document
Windows
157
driver installation
Linux
Mac
UNIX
Windows
110
109
110
106
installing environment
78
mobile OS
144, 148
mobileprint
144, 148
printing to a file
160
UNIX
175
using direct printing utility
169
print media
35
envelope
33
labels
34
Linux
173
output support
71
Mac
171
175
printing a document
100
preprinted paper
36
UNIX
IPv6 configuration
104
special media
32
problems
101, 102, 103, 136
transparency
34
wireless network setup
113
n-up printing
Mac
printer preferences
Linux
171
Printing
overlay printing
174
printer status
general information
187
166
delete
167
paper feeding problems
196
power problems
197
printing problems
198
printing quality problems
202
38
printing
create
172
card stock
introducing network programs
SetIP program
38
printing on both sides of paper
Mac
print
network
171
multiple pages on one sheet of paper
Mac
171
adjusting the altitude
Mac
changing the default print settings
158
Linux
173
rear view
18
regulatory information
79
Index 234
Index
toner cartridge
safety
information
10
symbols
10
samsung cloud printing
152
samsung printer experience
189
Samsung Printer Status
187
service contact numbers
213
SetIP program
special print features
156
69
print media
71
stop button
20
available supplies
45
estimated toner cartridge life
48
ordering
replacing toner cartridge
handling instructions
47
non-Samsung and refilled
47
watermark
redistributing toner
49
create
165
replacing the cartridge
50
delete
165
storing
47
edit
165
Windows
adjusting the width and length
27
common Windows problems
changing the tray size
27
loading paper in manual
feeder/multi-purpose tray
driver installation for network connected
106
30
driver installation for USB cable connected
22,
24
system requirements
65
using SetIP
210
74
101, 136
wireless
UNIX
ad hoc mode
113
45
Infrastructure mode
113
50
printing
USB cable
175
Unix
182
system requirements
77
USB cable
toner button
driver installation for network connected
110
SyncThru Web Service
general information
48
understanding the status LED
supplies
41, 172
estimated life
tray
101, 136
specifications
using help
19
driver installation
95, 97
driver reinstallation
96, 98
WPS
disconnecting
disconnectiong
PBC mode
120, 123
117
117
WPS (the machine does not have a display
screen)
Index 235
Index
PBC
PIN
118
118
wireless network
network cable
135
Index 236

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