Strategic Technologies STISURETRAC User Manual PART 1

Strategic Technologies Inc. PART 1

USER MANUAL PART 1

STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 1SPECIAL NOTE :This Users Guide is for use with v2.1 of the PRU+ Firmware. See PRU+ Basics on Page9 for information regarding how to determine the PRU+ Firmware version. Different versionsof the PRU+ software may not have the same features described in this manual and / or mayfunction differently than this manual states.FCC STATEMENT:This device complies with Part 15 of the FCC rules. Operation is subject to conditions:(1) This device may not cause harmful interference, and (2) this device must accept interferencereceived, including interference that may cause undesired operation.Changes or modifications not expressly approved by STRATEGIC Technologies Inc.invalidate any approval or warranty applying to the product and can void the user’s authority tooperate this equipment.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 2Platinum Plus New Features and EnhancementsQuick Install ModeThis new feature makes installation of the PRU+ quicker and more convenient. The visual displayscreen on the front of the PRU+ will prompt the installer for each step and guide them through theinstallation process. For a more detailed description, see page 44.Domestic Violence Deterrent System - more detailed supportThe PRU+ now has more detailed support for Strategic’s Domestic Violence Deterrent system. TheDomestic Violence Deterrent System is designed to provide curfew monitoring for both the offender andthe victim. The PRU+ contains a specific setting for the transmitter, in the form of a pendant, which is worn by the victim. This enables the PRU+ to determine if the offender, wearing a transmitter, enteredthe victim’s area or if the pendant transmitter was activated by the victim. There is also support for anoptional panic button that enables the victim to send a panic message to the monitoring center. Fora more detailed description, see page 32.Tone DiallingThe PRU+ now supports both styles of dialling (tone and pulse). For further details see page 36.A more convenient method to set a Dial PrefixIn some situations (ie: hotels and offices)., a dial prefix may be required to enable the PRU+ to dial fromthat location. An extra digit, such as “9", can be added without necessitating a change of the entirenumber to be dialled. For a more detailed description, see page 38.Motion SensorThe PRU+ now has the ability to determine if it is being moved. See page ? For more details.Automatic saving of changesAll changes to any programmed settings are now automatically saved when they are edited.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 3Table Of ContentsPRU+ Overview............................................................................................................................Page 6Required field equipment for installing and/or removing a unit .......................................Page 6PRU+ Basics ................................................................................................................................Page 7Turning the PRU+ on .......................................................................................................Page 7Turning the PRU+ off .......................................................................................................Page 7Figure 2 : Front Panel Display......................................................Page 7PRU+ Indicator Lights and Buttons..................................................................................Page 8PRU+ Operation (Run Mode)...........................................................................................Page 8PRU+ Calling the Central Computer................................................................................Page 9Call Attempt Error Messages ...............................................................................Page 9Blind Dial Mode ..................................................................................................Page 10PID Basics..................................................................................................................................Page 11Features .........................................................................................................................Page 11Resetting the PID ...........................................................................................................Page 11Figure 2 : Resetting a PID..........................................................Page 11LOCK Basics ..............................................................................................................................Page 12Replacing the Battery.....................................................................................................Page 12FVU Basics.................................................................................................................................Page 13Setting up the FVU .........................................................................................................Page 14Setting the date and time ...............................................................................................Page 14CMU Basics................................................................................................................................Page 15Installation ......................................................................................................................Page 15Removal .........................................................................................................................Page 15PRU+ Installation Procedures...................................................................................................Page 16Active Mode Installation ............................................................................................................Page 17Pre-Installation................................................................................................................Page 17PRU+ Installation - Quick Install ...................................................................................Page 17PID Installation ...................................................................................................Page 18Figure 3: Installing the battery in the PID...................................Page 18Figure 4 : Strap Installation ........................................................Page 18Figure 5 : Attach the PID to the baseplate.................................Page 19Figure 6 : Slider Bar ...................................................................Page 19Installation Completion.......................................................................................Page 19PRU Installation - Classic...............................................................................................Page 20PID Installation ...................................................................................................Page 20Figure 3: Installing the battery in the PID...................................Page 20Figure 4 : Strap Installation ........................................................Page 21Figure 5 : Attach the PID to the baseplate.................................Page 21Figure 6 : Slider Bar ...................................................................Page 21Installation Completion.......................................................................................Page 22
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 4De-Installation / Removal ...............................................................................................Page 23Passive Mode.............................................................................................................................Page 24Important Information Regarding Passive Mode Operation ..........................................Page 24Passive Mode Installation ..........................................................................................................Page 25Pre-Installation................................................................................................................Page 25PRU Installation - Quick Install.......................................................................................Page 25PID Installation ...................................................................................................Page 25Figure 3: Installing the battery in the PID...................................Page 26Figure 4 : Strap Installation ........................................................Page 26Figure 5 : Attach the PID to the baseplate.................................Page 26Figure 6 : Slider Bar ...................................................................Page 27Installation Completion.......................................................................................Page 27PRU Installation - Classic...............................................................................................Page 27PID Installation ...................................................................................................Page 28Figure 3: Installing the battery in the PID...................................Page 28Figure 4 : Strap Installation ........................................................Page 28Figure 5 : Attach the PID to the baseplate.................................Page 29Figure 6 : Slider Bar ...................................................................Page 29Installation Completion.......................................................................................Page 29Downloading Information inside the PRU+....................................................................Page 30De-Installation / Removal ...............................................................................................Page 30Domestic Violence......................................................................................................................Page 32Domestic Violence Installation ...................................................................................................Page 33Pre-Installation................................................................................................................Page 33PRU+ Installation............................................................................................................Page 33Check the Participant’s PID ...........................................................................................Page 33Figure 3 : Test Mode Display .....................................................Page 42Quick Install................................................................................................................................Page 44Motion Sensor ............................................................................................................................Page 45PRU+ / PID Preventive Maintenance.........................................................................................Page 46Returned PRU+'s ...........................................................................................................Page 46Physical Checks .................................................................................................Page 46Figure 7 : Underneath a PRU+ ..................................................Page 46Electrical Checks................................................................................................Page 47Figure 8 : Test Mode Display .....................................................Page 47Returned PID's ...............................................................................................................Page 48Physical Checks .................................................................................................Page 48Figure 9 : The Underneath of a PID...........................................Page 48....................................................................................................Page 48Electrical Tests...................................................................................................Page 48Testing a PID..........................................................................................Page 48Returned Straps ............................................................................................................Page 49Figure 11 : Strap Cleaning .........................................................Page 49
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 5Individual Status Log Report......................................................................................................Page 50Events.............................................................................................................................Page 50Event Type Definitions ...................................................................................................Page 51Explanation of the Individual Status Log Report........................................................................Page 53Frequently Asked Questions......................................................................................................Page 56Trouble-Shooting........................................................................................................................Page 58PRU Tips ........................................................................................................................Page 58PID Tips..........................................................................................................................Page 60FVU Tips.........................................................................................................................Page 61LOCK Tips......................................................................................................................Page 61System Definitions......................................................................................................................Page 62
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 6
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 7
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 PRU OverviewPage 8PRU+ OverviewStrategic’s Platinum Plus (PRU+) combines ease of use with unequalled flexibility. The featuresof the PRU+ have been designed to simplify equipment installation and program management, and toprovide for future expansion and enhancements. The features of the PRU+ include:Small footprint - 0.4 square feetLightweight (4.2 lbs)Compact, aesthetic designRemovable AC power adapter, with latching connectorTwo RJ-11 modular telephone jacks for a line connection and a telephone15-pin expansion connector16-character by 2-line visual display panel for displaying configuration settings,installation instructions, and other informationTwo front panel input buttons for user input and changing configuration settingsInternal AntennaVariable Range (Adjustable)Y2K CompliantNew Proprietary Signal ProcessingQuick Install ModeRequired field equipment for installing and/or removing a unitTo install or remove the PRU+ / PID set, or to use any of the special function mode features, only thefollowing items are required:• The PRU+ / PID set complete with strap, locking bar and pinA Platinum Plus Series LOCKScissors• Small flat head (slotted) screwdriver
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 9PRU+ BasicsTurning the PRU+ onTo begin the installation process, the PRU+ must be turned on. To turn the PRU+ on, simply connectthe AC adapter to the back of the PRU+ (See Figure 1 below ) and plug the adapter into a standard walloutlet. Note: Do not connect the telephone line. The PRU+ will immediately activate, sounding oneor more beeps, and is ready for the next step inthe installation process.Figure 1 : Back Panel of the PRU+Turning the PRU+ offRemoving/disconnecting AC power will not turn the PRU+ off. Removal of AC power will cause thePRU+ to function using its internal battery. The PRU+ will continue to operate until the internal batteryis exhausted, or the PRU+ is turned off by using the LOCK.To turn the PRU+ off, the use of the LOCK is required. Simply press the PRU+ button on the LOCK,while holding the LOCK within three feet of the PRU+. The front panel display (seeFigure 2 below) will display two choices: "A=Turn PRU+ Off" and "B=Function Mode". Press the "A"button (see Figure 2 : Front Panel Display) on the PRU+ front panel. When the "Remove AC powernow..." message is displayed, unplug the AC adapter. The PRU+ will then shut off. If AC power hasalready been disconnected, the PRU+ will shut off as soon as the "A" button is pressed. While thePRU+ is off, either because it was deliberately turned off or has turned off due to an AC power loss longenough to exhaust the internal battery, all stored information is maintained using a separate back-upbattery.Figure 2 : Front Panel Display
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 10PRU+ Indicator Lights and ButtonsThe "Power" and "Charge" lights on the front of the PRU+ (see Figure 2 : Front Panel Display) indicatethe presence/absence of AC power, and whether or not the internal battery is being charged. If the ACLight goes out, this indicates the PRU+ has been disconnected from AC Power. When the Charge lightgoes out, this indicates that the internal battery is fully charged. The “A” and “B” buttons on the frontpanel will not function during normal monitoring operation and therefore the participant is not able toaffect the operation of the unit should the buttons be pushed. These buttons are only usable when thePRU+ is in Special Function Mode. While in Special Function Mode the PRU+ will prompt you to pusha button to access a particular feature (ie: If the PRU+ reads A=Turn RU off; pushing the buttonlabelled A will turn the PRU off).PRU+ Operation (Run Mode)When the PRU+ is turned on, it first performs a diagnostic check of its internal memory and program.During these checks the PRU+ will make one or more beeps. The front panel display will be initializedand a title screen indicating the current software version (ie: 2.1), the PRU+ serial number (ie P28192),and the PID serial number (ie: T23456) will be displayed, as shown below.This title screen will be displayed for several seconds, and the display will automatically be cleared. Thedate and time will then be displayed, as shown below. If this date / time is incorrect it will beautomatically updated when the PRU+ calls the central computer (CC). When the PRU+ is operatingcorrectly, the colon (" : ") between the hours and the minutes of the clock display will blinkapproximately every 1.5 seconds.When the PRU+ is connected to a telephone line, the PRU+ will immediately attempt to place a call tothe central computer. While the telephone line is in use, the PRU+ will display the message "TelephoneIn Use", as shown. NOTE: The clock on the display will not change while a call is in progress.STRATEGIC V2.1P28192 T2345601/05/1998 02:27PM 01/05/98 02:31PMTelephone In Use
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 11During a call, if successful, the PRU+ will receive configuration parameters, the current date / time fromthe central computer, and all stored information in the PRU+ will be transmitted to the CC. It will alsoreceive the participant’s curfew information for the current day and the following day. When the call hasbeen completed, the PRU+ will display the result of the call, either "Call Successful", or an errormessage such as "No Dialtone", "CC Busy", etc. (See Call Attempt Error Messages Page 9 for moredetails).Between phone calls, the PRU+ will display only the date and time. When the PRU attempts to call thecentral computer, the PRU+ will report its status on the bottom line of the display.PRU+ Calling the Central Computer (CC)The PRU+ will periodically call the central computer, for either a scheduled call-in check, to report analarm or to report an alarm clear event. These calls will proceed in exactly the same fashion asdescribed in the section above “PRU+ Operation”. If a call attempt fails, the PRU+ will display thereason for the failed call attempt on the bottom of the display. The PRU+ will attempt to call again ina few minutes, and repeatedly at varying intervals, until the maximum re-dial attempts (14 attempts) ismade. Any event that is generated after the maximum re-dial attempts is made will cause the PRU+to repeat the dialling sequence. While the PRU+ is waiting to make another call attempt, if the previousattempt failed, a code indicating the reason for the failure will be displayed at the bottom right cornerof the display. This code matches the previously displayed message. The codes are as follows:Call Attempt Error Messages Code Display Message Description2 CC Busy The CC number was busy.3 No Dialtone The participant’s phone line was already in use.4 No Connect The call was interrupted while the PRU+ was dialling orthe PRU+ dialled but never connected to the CC.5 Communication Error The call was interrupted while connected to the CC.B Blind Dial If any call attempt errors occur while the PRU+ is in blinddial mode a “B” will be placed to the right of the numericcode. (See below for more information on blind dialmode).01/05/98 02:32PMCall Successful
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 12Blind Dial ModeIf the PRU+ has made three (3) attempts where a “No Dialtone” has been indicated, the PRU+ willautomatically default into blind dial mode. This will enable the PRU+ to attempt to connect to theCentral Computer even if the dial tone used by the local phone company is non-standard and cannotbe detected through normal hardware detection. The PRU+ will remain in blind dial mode until thePRU+ has been turned off or reset.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PID BasicsPage 13PID BasicsFeaturesThe Personal Identification Device attaches to the participant’s ankle or wrist. The PID transmits a radiofrequency signal once every 15 seconds on rotating frequencies. The transmission is received by thePlatinum Plus Receiver Unit (PRU+). The transmission contains a PID serial number, and four statusmessages. The PID serial number identifies the PID to the PRU+. The PRU+ expects to receive aspecific identifying serial number from the PID in order to validate the transmission. The four statusmessages are strap sever, PID tamper, case open and low battery. The strap sever message indicatesif the strap is completely broken. The PID tamper indicates if the strap has been tampered with in somemanner or partially cut. The case open indicates that the PID’s outer casing has been opened. Thelow battery message indicates if the battery installed in the PID is approaching the limits of its lifetimeor if it is improperly installed.Resetting the PIDThe strap sever, PID tamper and case open alarms have the ability to remember if the alarms were everactivated. This will ensure that should the participant tamper with the PID while away from the area ofconfinement the alarm will be reported upon return. These parts of the PID circuitry need to be resetupon initial installation by using a LOCK. The PID button on the LOCK is used to reset the alarms. Simply place the LOCK against the reset point (See Figure 2 : Resetting a PID) on the PID and pressthe PID button once. The LOCK will emit a special signal (while the red light is on) and reset thecircuitry. See Page 36 for more information regarding Special Function Mode use of a LOCK.Figure 2 : Resetting a PID

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