TENDA TECHNOLOGY DH301 Wireless N300 ADSL2+ High Power Modem Router User Manual
SHENZHEN TENDA TECHNOLOGY CO., LTD. Wireless N300 ADSL2+ High Power Modem Router
Contents
- 1. Users Manual Part I
- 2. User Manual Part II
User Manual Part II
Wireless N300 ADSL2+ High Power Modem Router 4.2.13 Storage Service This section helps you to use USB Storage devices in your modem router, including the following parts: • User Account: You can control the LAN users’ accessing to the USB storage device information, namely, some of them can access the USB device info but others cannot. • Storage Device Info: When you plug the USB storage device into the USB interface of your modem router, the router can recognize that’s the USB storage device and then read the storage device’s information. 1) User Account Before you share your USB storage on the internet, you need to add a storage user account. And only the users on the user account list can visit the USB storage device plugged in the modem router. Thus, before you access the USB storage device, you need to set the user account information. To add a new account: Click Add to enter the user account configuration page. 117 Wireless N300 ADSL2+ High Power Modem Router Name your USB storage account. Specify a password to secure your USB storage account. Enter your password again for a confirmation. Enter the volume name of the USB storage, which is displayed in the Storage Device Info page. Click Apply/Save to save your configurations. 1) Storage Device Info Your modem router can automatically recognize the USB storage device and the Storage Device Info screen will show the information such as the volumename, file system, total space, and used space. 118 Wireless N300 ADSL2+ High Power Modem Router After your modem router recognizes the USB storage device, follow guidelines below for visiting the storage info via the computer on the LAN. Here takes Windows 7 as an example to explain the guidelines which are similar in other operation systems. Press Win+R keys. On the Run window, input \\192.168.1.1 (\\+ LAN IP address of the router), and then click OK. Double click the USB storage device icon (“mnt”). 119 Wireless N300 ADSL2+ High Power Modem Router Account authentication: Enter your user account name and password which were configured in User Account part in the corresponding box, and click OK. 4.2.14 Interface Grouping Interface Grouping supports multiple ports to PVC and bridging groups. Each group will perform as an independent 120 Wireless N300 ADSL2+ High Power Modem Router network. Only the default group has IP interface. Click Advanced Setup > Interface Grouping to enter the following figure. Click Add to enter the screen below. Group Name: The name of a configured rule. WAN Interface used in the grouping: WAN connection to which the interface grouping rules apply. Available LAN Interfaces: LAN interfaces that can be used for interface grouping. Grouped LAN Interfaces: LAN interfaces that use specified WAN interface. 121 Wireless N300 ADSL2+ High Power Modem Router To create a new interface group: Enter the Group name which should be unique. Select the WAN interface that’s shared by the LAN interfaces in the interface group. Select interfaces that will be connected to the specified WAN you will use. Note that these clients may obtain public IP addresses. Click Apply/Save button to make the changes effective immediately. If you want to bypass NAT via the router’s interface and obtain the public IP address automatically, you need to add the DHCP vendor ID in the Automatically Add Clients with the following DHCP Vendor IDs section. After the ID takes effect, your router will automatically detect the DHCP request from computers on the LAN, and it will forward the DHCP vendor ID and the corresponding DHCP request to the WAN interface used in the interface rules. Application: You have established two WAN service ports: IPoE and Bridge port. Ipoe_eth0/eth1 is used for home users access; br_eth0/eht0.2 used for guests to access the Internet. You hope that eth1 and eth2 (Interface2 and 3 on the modem router) can be used for guests to visit the Internet, and meanwhile data of the guest won’t be forwarded to other interfaces. Configurations are as below in the figure. 122 Wireless N300 ADSL2+ High Power Modem Router Attention: After successful interface grouping, clients connecting to interface 2 and 3 will obtain IP address different from 192.168.1.X, but same segment with 192.168.2.1. So clients access the device via 192.168.2.1. Note 1. After the settings above, you need to reboot the modem router to take the settings into effect. 2. After the settings above, the LAN IP address used by the Default group member is 192.168.1.1, the LAN IP of the second group member is 192.168.2.1. LAN IPs of the following groups follows the same rule. 3. After you set the IPTV function, the modem router will automatically add one interface group named IPTV, which should be saved. If it’s deleted, the IPTV function takes no effect. 4.2.15 IP Tunnel This section explains the following information: • IPv6inIPv4 • IPv4inIPv6 IPv6inIPv4 Click IPv6inIPv4 and Add to enter the following screen: 123 Wireless N300 ADSL2+ High Power Modem Router Tunnel Name: Specify the name of the tunnel. Mechanism: Currently, only 6RD configuration is supported. Associated WAN Interface: Specify the WAN interface of the tunnel. Associated LAN Interface: Specify the LAN interface of the tunnel. Manual: If you select Manual, configure the following settings also: IPv4 Mask Length: Specify the IPv4 Mask Length. 6rd Prefix with Prefix Length: Specify the 6rd Prefix with Prefix Length. Border Relay IPv4 Address: Specify the Border Relay IPv4 Address. Automatic: If Automatic is selected, no configurations are required. Apply/Save: Click to apply and save your settings. IPv4inIPv6 Click IPv4inIPv6 and Add to enter the following screen: 124 Wireless N300 ADSL2+ High Power Modem Router Tunnel Name: Specify the name of the tunnel. Mechanism: Currently, only DS-Lite configuration is supported. Associated WAN Interface: Specify the WAN interface of the tunnel. Associated LAN Interface: Specify the LAN interface of the tunnel. Manual: If you select Manual, enter the AFTR information also. Automatic: If Automatic is selected, no configurations are required. Apply/Save: Click to apply and save your settings. 4.2.16 Certificate This section explains the following information: • Local Certificates • Trusted CA (Certificate Authority) Certificates Local Certificates Here you can add, view or remove certificates. Local certificates are used by peers to verify your identity. Maximum 4 certificates can be stored. 125 Wireless N300 ADSL2+ High Power Modem Router To generate a certificate signing request: 1) Click the Create Certificate Request button to enter the page below. 2) Specify the Common Name, Organization Name and State/Province Name 3) Select your country or region. 4) Click Apply to apply your settings. To Import certificate: Click the Import Certificate button on the local certificates page to enter the page below. 126 Wireless N300 ADSL2+ High Power Modem Router 1) Enter the certificate name. 2) Paste the certificate content and private key. 3) Click Apply to apply your settings. Trusted CA (Certificate Authority) Certificates Here you can add, view or remove CA certificates. CA certificates are used by you to verify peers' certificates. Maximum 4 certificates can be stored. 127 Wireless N300 ADSL2+ High Power Modem Router To Import certificate: 1) Click the Import Certificate button to enter the page below. 2) Enter the certificate name. 128 Wireless N300 ADSL2+ High Power Modem Router 3) Paste the certificate content. 4) Click Apply to apply your settings. 4.2.17 Multicast Here you can configure the multicast feature. To configure IGMP for IPv4 Check the LAN to LAN (Intra LAN) Multicast Enable box. Check the Membership Join Immediate (IPTV) box. This is only required for IPTV. Keep other options unchanged from factory defaults if you are not an advanced user. This is strongly recommended. To configure IGMP for IPv6 Check the LAN to LAN (Intra LAN) Multicast Enable box. Keep other options unchanged from factory defaults if you are not an advanced user. This is strongly recommended. 129 Wireless N300 ADSL2+ High Power Modem Router 4.2.18 IPTV If you check the Enable IPTV checkbox, you must choose a layer2 interface, and then configure the PVC/VLAN info (ATM), or ETH port/VLAN info (ETH). Click Apply/Save button to save it. Enable IPTV: Check/uncheck to enable/disable the IPTV service. IPTV configuration for Phone Cable Access user: 1) Enable IPTV. 2) Select Layer2 interface: ATM Interface. 130 Wireless N300 ADSL2+ High Power Modem Router 3) Configure an avaliable VPI/VCI value which should be provided by your ISP. 4) Click Apply/Save. IPTV configuration for Ethernet Cable Access user: 1) Enable IPTV. 2) Select Layer2 Interface: ETH Interface. 3) Click Apply/Save. After successful IPTV configuration, Port 4 on the back panel of the device can only be an IPTV port. Tip For tagged service, enter valid 802.1P Priority and 802.1Q VLAN ID. For untagged service, set -1 to both 802.1P Priority and 802.1Q VLAN ID. 4.3 Wireless There are five submenus under the Wireless menu: Basic, Security, MAC Filter, Wireless Bridge and Station Info. Click any of them, and you will be able to configure the corresponding functions. 4.3.1 Basic This page allows you to configure basic features of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the 131 Wireless N300 ADSL2+ High Power Modem Router channel set based on country requirements. Enable Wireless: Check/uncheck to enable/disable the wireless network. Hide Access Point: This option allows you to have your wireless network names (SSID) publicly broadcast or if you choose to enable it, the SSID will be hidden. SSID: Service Set Identifier. This is the name of your wireless network. Country: Select your country. Channel: Select a channel or select Auto to let system automatically select one for your wireless network to operate on if you are unsure. The best selection is a channel that is the least used by neighboring networks. Bandwidth: Select the bandwidth from the drop-down list. The default setting is 40MHz. Apply/Save: Click it to apply your current configurations. 4.3.2 Security This page allows you to configure security of your wireless network. You may setup configuration manually or through WiFi Protected Setup (WPS). WPS Setup 132 Wireless N300 ADSL2+ High Power Modem Router Wi-Fi Protected Setup makes it easy for home users who know little of wireless security to establish a home network, as well as to add new devices to an existing network without entering long passphrases or complicate configurations. Simply enter a PIN code on the device web interface or press hardware WPS button (on the back panel of the device) and a secure wireless connection is established. WPS (hardware button): Press the hardware WPS button on the device for 1 second and the WPS LED will keep blinking for about 2 minutes. Within the 2 minutes, press the WPS button on your wireless computer or other device. When the WPS LED displays a solid light, the device has joined your wireless network. Device PIN: To use this option, you must know the PIN code from the wireless client and enter it in the corresponding field on your device while using the same PIN code on client side for such connection. Enable WPS: Check/uncheck to enable/disable the WPS function. It is disabled by default. Note 1. To use the WPS security, the wireless client must be also WPS-capable. 2. When both STA PIN and Authorized MAC are empty, PBC is used. If Hide Access Point is enabled or Mac filter list is empty with "allow" chosen, WPS2 will be disabled. 3. WPS only supports WPA2, which means only when you select “WPA2” encryption or “Open”, you can change WPS status. Manual Setup AP 133 Wireless N300 ADSL2+ High Power Modem Router You can set the network authentication method, select data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength. Click "Apply/Save" when done. Network Authentication: Select Open, Shared, 802.1X, WPA-PSK, WPA2-PSK or Mixed WPA/WPA2-PSK from the drop-down list to encrypt your wireless network. Depending on the type of network authentication you select, you will be prompted to enter corresponding settings. WEP Encryption: Select Enabled or Disabled. Encryption Strength: Select 128-bit or 64-bit. Current Network Key: Select a network key to be active. Network Key 1/2/3/4: Enter 13 ASCII characters or 26 hexadecimal digits for 128-bit encryption keys; enter 5 ASCII characters or 10 hexadecimal digits for 64-bit encryption keys. WPA/WAPI passphrase: Enter a WPA/WAPI network key. WPA Group Rekey Interval: Specify a key update interval. WPA/WAPI Encryption: Select AES or TKIP+AES. Apply/Save: Click it to apply the current configurations. 4.3.3 MAC Filter The MAC-based Wireless Access Control feature can be used to allow or disallow clients to connect to your wireless network. 134 Wireless N300 ADSL2+ High Power Modem Router MAC Restrict Mode: Disabled, Allow and Deny Allow: Only allow PCs at specified MAC addresses (in the list) to connect to your wireless network. Deny: Block only PCs at specified MAC addresses from connecting to your wireless network. Disabled: Disable MAC filter feature. Add: Click to add a MAC address. Remove: To delete an existing MAC address, first check the Remove box next to the MAC address in list and then click this button. Example: To allow only the PC at the MAC address of 00:1A:3D:9C:BB:23 to connect to your wireless network, do as follows: 1. Select Allow. 2. Click the Apply/Save button. 3. Enter 00:1A:3D:9C:BB:23 in the MAC address box as shown in the figure below and click Apply/Save. 135 Wireless N300 ADSL2+ High Power Modem Router Note 1) If you select “Allow” MAC restrict mode and directly click Apply/Save instead of adding any MAC address to be filtered, WPS will be disabled (You can go to Wireless > Security to check WPS status). 2) If you want to change the MAC filter mode above from “Allow” to “Deny”, just select Deny and click Apply/Save. 4.3.4 Wireless Bridge This page allows you to configure wireless bridge (also known as Wireless Distribution System) features of the wireless LAN interface. Wireless distribution system (WDS) is a system enabling the wireless interconnection of access points in an IEEE 802.11 network. It allows a wireless network to be extended using multiple access points without the traditional requirement for a wired backbone to link them. 136 Wireless N300 ADSL2+ High Power Modem Router AP Mode: You can select Wireless Bridge (also known as Wireless Distribution System) to disable access point functionality. Selecting Access Point enables access point functionality. Wireless bridge functionality will still be available and wireless stations will be able to associate to the AP. Bridge Action: There are three options available: Enabled, Enabled (Scan) and Disabled. Disabled in Bridge Action means disabling wireless bridge restriction. Any wireless bridge will be granted access. Enabled or Enabled (Scan) means enabling wireless bridge restriction. Only those bridges selected in Remote Bridges will be granted access. The Enabled (Scan) affords auto scanning the remote bridges. Remote Bridges MAC Address: Specify the MAC address of the remote bridge. If you select the Enabled (Scan) option in Bridge Restrict, system automatically scans the remote bridges and you only need to select those bridges and their MAC addresses will be added to automatically. Refresh: Click it to update the remote bridges. Wait for seconds to update. Apply/Save: Click it to apply and save the settings. Note The WDS feature can only be implemented between 2 WDS-capable wireless devices. Plus, SSID, channel, security settings and security key must be exactly the same on both such devices. 4.3.5 Station Info This page shows authenticated wireless stations and their status. 137 Wireless N300 ADSL2+ High Power Modem Router 4.4 Diagnostics 4.4.1 Diagnostics The modem router is capable of testing the connection to your DSL service provider, the connection to your Internet service provider and the connection to your local network. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page several times to verify the connection status. If the test continues to fail, click "Help" and follow the troubleshooting procedures. Pass: Indicates that the Ethernet interface from your computer is connected to the LAN port of your Broadband Router. Fail: Indicates that the Broadband Router does not detect the Ethernet interface on your computer. 4.4.2 Ping test Ping utility can help test whether the device has built a proper connection with your host. Type in the IP address of your host in the Ping IP Address field, and click Ping. If you get a similar screen shown as below, it indicates the connection between the Ping object (Here is 192.168.1.2) and the device has been established. 138 Wireless N300 ADSL2+ High Power Modem Router 4.5 Management This section explains the following information: • Settings • System Log • SNMP Agent • TR-069 Client • Internet Time • Access Control • Update Firmware • Reboot 4.5.1 Settings This section explains the following information: • Backup • Restore Backup • Restore Default 139 Wireless N300 ADSL2+ High Power Modem Router Backup Here you can save a copy of your device’s configurations to your computer. Once you have configured the device, you can save these settings to a configuration file on your local hard drive. The configuration file can later be imported to your device in case the device is reset to factory default settings. Restore Backup Here you can restore the configuration from a backup file saved on your PC. Restore Default Under some circumstances (for example, unfortunately forgetting the login password or cannot locate network fault), 140 Wireless N300 ADSL2+ High Power Modem Router you may need to remove the existing configuration and restore the factory default settings. 4.5.2 System Log Here you can view and configure the system log. To view the System Log, firstly ensure log is enabled, otherwise you cannot read any log. 141 Wireless N300 ADSL2+ High Power Modem Router To configure the system log, click Configure System Log. Log: If Enable is selected, the system will begin to log all the selected events. Log Level: Set the log level. All events above or equal to the selected level will be logged. Display Level: Set the log display level. All logged events above or equal to the selected level will be displayed. Apply/Save: click to apply and save the system log settings. 4.5.3 SNMP Agent Simple Network Management Protocol (SNMP) allows a management application to retrieve statistics and status from the SNMP agent in this device. 142 Wireless N300 ADSL2+ High Power Modem Router SNMP Agent: Select “Enable” to activate the SNMP Agent feature or “Disable” to deactivate it. Read Community: Specify a Read Community string. The default is public. Set Community: Specify a Set Community string. The default is private. System Name: Specify a descriptive system name. System Location: Specify a system location. System Contact: Specify a system contact. Trap Manager IP: Specify the IP address of the Trap Manager. 4.5.4 TR-069 Client WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to this device. Click the TR-069 Client tab to enter the TR-069 Client configuration screen as seen below: 143 Wireless N300 ADSL2+ High Power Modem Router Inform: Select Enable/Disable to enable/disable the TR-069 Client function. By default, it is disabled. Inform Interval: Specify the inform interval. ACS URL: Enter the ACS (Auto-Configuration Server) URL address. ACS User Name: Enter the ACS (Auto-Configuration Server) user name. ACS Password: Enter the ACS (Auto-Configuration Server) password. WAN Interface used by TR-069 client: Select the WAN interface used by the TR-069 client from the drop-down list. Display SOAP messages on serial console: If Enable is selected, SOAP messages will be displayed on serial console; if Disable is selected, SOAP messages will not be displayed on serial console. Connection Request Authentication: Check/uncheck to enable/disable the connection request authentication. Connection Request User Name: Enter the connection request user name. Connection Request Password: Enter the connection request password. Connection Request URL: Specify the connection request URL. 4.5.5 Internet Time This page is used to set the router’s system time. If Automatically synchronize with Internet time servers is checked, the system will automatically connect to NTP server to synchronize the time. 144 Wireless N300 ADSL2+ High Power Modem Router First/Second/Third/Fourth/Fifth NTP time server: Select a NTP time server from the drop-down list. If the NTP time server you are looking for is not included in the list, select “Other” and then enter it manually in the box. Time zone offset: Select your time zone from the drop-down list. 4.5.6 Access Control This section explains the following information: • Password • Access Control - Service Password Access to your broadband router is controlled through two user accounts: “admin” and “support”. The user name "admin" has unrestricted access to change and view configuration of your Broadband Router. The user name "support" is used to allow an ISP technician to access your Broadband Router for maintenance and to run diagnostics. 145 Wireless N300 ADSL2+ High Power Modem Router User Name: Enter the user name of up to 16 characters. Old Password: Enter the old password of up to 16 characters. New Password: Enter a new password of up to 16 characters. Confirm Password: Re-enter to confirm the new password. Apply/Save: Click to change or create passwords. Note 1. Password cannot contain a space. 2. The password of “support” account cannot be changed. It only can be “support”. Access Control - Service Here you can manage the device either from LAN or WAN side using HTTP, ICMP, TELNET, and SNMP. Note 1. If you are not an advanced user, we suggest you keep the default settings. 2. To access the device from the LAN side, you must use the LAN IP address and log in as "admin"; to access the device from the WAN side, you must use the WAN IP address and log in as "support". 146 Wireless N300 ADSL2+ High Power Modem Router 4.5.7 Update Firmware New firmware is released periodically to improve the functionality of your device and add any new features. If you run into a problem with a specific feature of the device, you could log in to our website (www.tendacn.com) to download the latest firmware to update your device. To update software, do as follows: 1) Download an upgrading firmware file from our website: www.tendacn.com and save it in your local hard drive. 2) Click the "Browse" button to locate and select the upgrading file. 3) Click the "Update Software" button to upload the upgrading file and update the software. Note The update process takes about 2 minutes to complete, and your Broadband Router will reboot. 4.5.8 Reboot Click the Reboot button to reboot the router. 147 Wireless N300 ADSL2+ High Power Modem Router 148 Wireless N300 ADSL2+ High Power Modem Router Appendix 1 Configure Your PC Screens to configure TCP/IP properties in other Operating Systems are similar to those below. Windows 8 Step 1: Right click the icon on the bottom right corner of your desktop. Step 2: Click Open Network and Sharing Center. Step 3: Click Ethernet -> Properties. Step 4: Find and double click Internet Protocol Version 4(TCP/IPv4). 149 Wireless N300 ADSL2+ High Power Modem Router Step 5: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK. Step 6: Click OK on the Ethernet Properties window (see Step 4 for the screenshot). 150 Wireless N300 ADSL2+ High Power Modem Router Windows 7 Step 1: Click the icon on the bottom right corner of your desktop. Step 2: Click Open Network and Sharing Center. Tip: If you cannot find the icon on the bottom right corner of your desktop, follow steps below: Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center. Step 3: Click Local Area Connection -> Properties. Step 4: Find and double click Internet Protocol Version 4(TCP/IPv4). 151 Wireless N300 ADSL2+ High Power Modem Router Step 5: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK. Step 6: Click OK on the Local Area Connection Properties window (see Step 4 for the screenshot). 152 Wireless N300 ADSL2+ High Power Modem Router Windows XP Step 1: Right click My Network Places on your desktop and select Properties. Step 2: Right click Local Area Connection and select Properties. Step 3: Scroll down to find and double click Internet Protocol (TCP/IP). Step 4: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK. 153 Wireless N300 ADSL2+ High Power Modem Router Step 5: Click OK on the Local Area Connection Properties window (see Step 3 for the screenshot). MAC Step 1: Click on the Apple icon from the top left corner and select System Preferences. Step 2: click Network from Internet & Network. 154 Wireless N300 ADSL2+ High Power Modem Router Step 3: Click on Ethernet, choosing Using DHCP from configure, and click Apply to save. 155 Wireless N300 ADSL2+ High Power Modem Router Appendix 2 Join Your Wireless Network Tip: 1. The PC you use must have installed a wireless network adapter. 2. The device's SSID is "Tenda_XXXXXX" by default (where "XXXXXX" is the last six characters of its MAC address). You can find the MAC address and/or SSID on the label attached to the device’s bottom). Windows 8 Step 1: Click the icon on the bottom right corner of your desktop. Step 2: Select your wireless network from the list, click Connect and then follow onscreen instructions. Tip: 1. If you cannot find the icon , please move your mouse to the top right corner of your desktop, select Settings -> Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings, right click Wi-Fi and select Connect/Disconnect. 2. If you cannot find your wireless network from the list, ensure the Airplane Mode is not enabled on your PC. Step 3: When your wireless network is connected successfully, the following screen will appear. 156 Wireless N300 ADSL2+ High Power Modem Router Windows 7 1. Click the icon on the bottom right corner of your desktop. 2. Double click your SSID (wireless network name) and then follow onscreen instructions. 3. When your SSID (wireless network name) displays Connected as shown below, you’ve connected to it for Internet access successfully. 157 Wireless N300 ADSL2+ High Power Modem Router Windows XP 1. Right click My Network Places, and select Properties. 2. Right click Local Area Connection, and select View Available Wireless Networks from the pop-up submenu. 158 Wireless N300 ADSL2+ High Power Modem Router 3. Select your wireless network from the list and then follow onscreen instructions. 4. When your SSID (wireless network name) displays Connected as shown below, you’ve connected to it for Internet access successfully. 159 Wireless N300 ADSL2+ High Power Modem Router MAC Step 1: Click > System Preferences. Step 2: Select Network from Internet & Network. 160 Wireless N300 ADSL2+ High Power Modem Router Step 3: Step 4: Enter the wireless password, and click Join to connect the selected SSID. 161 Wireless N300 ADSL2+ High Power Modem Router iPhone/iPad Step 1: Step 2: Step 3: Enter the passwork and click Join to connect the selected SSID. 162 Wireless N300 ADSL2+ High Power Modem Router 163 Wireless N300 ADSL2+ High Power Modem Router Appendix 3 FAQs 1. What information should I have to access the Internet via the ADSL uplink? If you have DSL broadband service, you might need the following information to set up your modem router. • Active Internet service provided by an ADSL account • The ISP configuration information for your DSL account - ISP login name and password - Fixed or static IP address Depending on how your ISP set up your Internet account, you could need to know the Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters for a manual setup. 2. I cannot access the device's management interface. What should I do? 1) Verify the physical connection (namely, the Ethernet cable) between your PC and the device. For details, see Chapter 2 Hardware Install hereof. 2) Double check the TCP/IP settings on your PC. For details, see Appendix 1 Configure Your PC hereof. 3) Press the RST/WPS button on the device for about 10 seconds to reset the device and then re-access the management interface with the default username and password. 4) Change the Ethernet cable that connects your PC and the device. 5) Try accessing device management interface from other PCs, smart phones or iPads. 6) Connect your PC alone to one of the LAN ports on the device. 3. I forget the wireless security key. What should I do? (How do I configure or change the security key?) Try the default security key, which can be seen from the label attached to the device bottom. If step 1 works, access the device web manager and customize a new security key. If step 1 does not work, press the RST/WPS button on the device for about 10 seconds to restore factory default settings. And then log in to the device web manager to set a new security key. 4. My notebook is unable to search wireless networks, what should I do? 1) Verify that wireless service is enabled on your notebook by checking the wireless hardware or software button on your notebook. The hardware button is usually located on the side of your notebook. Note that some notebooks may not have such hardware button. Software button can be implemented by pressing Fn+ the bottom left corner of your keyboard, . Fn is situated on may be any key between F1-F12 depending on what type of keyboard you are using. 2) Log in to the device, select Wireless > Basic and change the wireless network name (SSID). Then search again. 164 Wireless N300 ADSL2+ High Power Modem Router Follow below steps to verify that wireless service is enabled on your notebook (for Windows XP OS only). From the desktop, right click on the My Computer icon and select Manage. Select Services and Applications, double click Services and view the status of Wireless Zero Configuration. If Status dose not display Started, right click the Wireless Zero Configuration and select Start; if Startup Type displays Disabled, right click the Wireless Zero Configuration, select Properties; from the Startup Type drop-down list box, select Automatic and then click Start in Service Status. 5. Why cannot I connect to the searched wireless network? 1) Verify that you entered a correct security key. 2) Log in to the device, select Wireless > Basic and change the wireless network name (SSID). Then connect again. 3) Log in to the device, select Wireless > Security and change the security settings. Then connect again. 6. Where should I place the wireless device for optimum performance? 1) Place it in the center to extend wireless coverage as far as possible. 2) Never place the device near to metal objects or in direct sunshine. 3) Keep it far away from devices that use the 2.4 GHz radio wave frequency to transmit and receive data, such as 802.11g/n wireless network devices, electronic devices such as cell phones, radio transmitters, blue tooth, cordless phones, fax machine, refrigerator and microwaves to avoid electronic interference. 165 Wireless N300 ADSL2+ High Power Modem Router Appendix 4 VPI/VCI List The following table lists common ISPs and their VPI and VCI numbers. If you cannot locate your ISP and their VPI and VCI information here, ask your ISP to provide it. Country ISP VPI VCI Encapsulation Australia Telstra 35 PPPoA LLC Australia GoldenIT 35 _PPPOA_VCMUX Australia Telstra Bigpond 35 PPPOE_LLC Australia OptusNET 35 PPPOE_VCMUX Australia AAPT 35 PPPOE_VCMUX Australia ADSL Direct 35 PPPOE_LLC Australia Ausie Broadband 35 PPPOE_LLC Australia Australia On Line 35 PPPOA_VCMUX Australia Connexus 35 PPPOE_LLC Australia Dodo 35 PPPOE_LLC Australia Gotalk 35 PPPOE_VCMUX Australia Internode 35 PPPOE_VCMUX Australia iPrimus 35 PPPOA_VCMUX Australia Netspace 35 PPPOE_VCMUX Australia Southern Cross Telco 35 PPPOE_LLC Australia TPG Internet 35 PPPOE_LLC Argentina Telecom 33 PPPoE LLC Argentina Telefonica 35 PPPoE LLC 33 PPPoA VC-MUX Argentina Belgium ADSL Office 35 1483 Routed IP LLC Belgium Turboline 35 PPPoA LLC Belgium Turboline 35 1483 Bridged IP LLC Belgium ADSL Office 35 1483 Bridged IP LLC 34 1483 Routed IP LLC Bolivia Brazil Brasil Telcom 35 PPPoE LLC Brazil Telefonica 35 PPPoE LLC 166 Wireless N300 ADSL2+ High Power Modem Router Brazil Telmar 33 PPPoE LLC Brazil South Region 32 PPPoE LLC Canada Primus Canada 35 PPPoE LLC Canada Rogers Canada (1) 35 PPPoE LLC Canada Rogers Canada (2) 35 1483 Bridged IP LLC Canada Rogers Canada (3) 35 1484 Bridged IP LLC Canada BellSouth(1) Canada 35 PPPoE LLC Canada BellSouth(2) Canada 35 PPPoE LLC Canada Sprint (1) Canada 35 PPPoA LLC Canada Sprint (2) Canada 35 PPPoE LLC Canada Verizon (1) Canada 35 PPPoE LLC Canada Verizon (2) Canada 35 1483 Bridged IP LLC Colombia EMCALI 33 PPPoA VC-MUX Columbia ETB 33 PPPoE LLC Costa Rica ICE 50 1483 Routed IP LLC 48 1483 Bridged IP LLC 35 PPPoA VC-MUX Dominican Republic 33 1483 Bridged IP LLC Dubai 50 1483 Bridged IP LLC Czech Republic Denmark Cybercity, Tiscali Egypt: TE-data 35 1483 Bridged IP LLC Egypt: Linkdsl 35 1483 Bridged IP LLC Egypt: Vodafone 35 1483 Bridged IP LLC Finland Saunalahti 100 1483 Bridged IP LLC Finland Elisa 100 1483 Bridged IP LLC Finland DNA 100 1483 Bridged IP LLC Finland Sonera 35 1483 Bridged IP LLC France Free 36 LLC France (1) Orange 35 PPPoE LLC 67 PPPoE LLC 35 PPPoA VC-MUX 32 PPPoE LLC France (2) France (3) Germany SFR 167 Wireless N300 ADSL2+ High Power Modem Router Hungary Sci-Network 35 PPPoE LLC Iceland Islandssimi 35 PPPoA VC-MUX Iceland Siminn 48 PPPoA VC-MUX India Airtel 32 1483 Bridged IP LLC India BSNL 35 1483 Bridged IP LLC India MTNL 35 1483 Bridged IP LLC 35 PPPOE LLC RELIANCE India COMMUNICATION India TATA INDICOM 32 PPPOE LLC India CONNECT 32 PPPOE LLC 81 PPPoE LLC 35 PPPOE LLC Indonesia Speedy Telkomnet Iran [Shatel] Aria-Rasaneh-Tadbir Iran Asia-Tech 35 PPPOE LLC Iran Pars-Online (Tehran) 35 PPPOE LLC Iran Pars-Online (Provinces) 59 PPPOE LLC 35 PPPOE LLC Iran [Saba-Net] Neda-Gostar-Saba Iran Pishgaman-Tose 35 PPPOE LLC Iran Fan-Ava 35 PPPOE LLC Iran Datak 35 PPPOE LLC Iran Laser (General) 35 PPPOE LLC Iran Laser (Privates) 32 PPPOE LLC Iran Asr-Enteghal-Dadeha 35 PPPOE LLC Iran Kara-Amin-Ertebat 33 PPPOE LLC Iran ITC 35 PPPOE LLC Iran (1) 35 PPPoE LLC Iran (2) 81 PPPoE LLC 33 PPPOE LLC Israel 35 PPPoA VC-MUX Israel(1) 48 PPPoA VC-MUX Iran Dadegostar Asre Novin 168 Wireless N300 ADSL2+ High Power Modem Router Italy 35 1483 Bridged IP LLC Italy 35 PPPoA VC-MUX Jamaica (1) 35 PPPoA VC-MUX Jamaica (2) 35 PPPoA VC-MUX Jamaica (3) 35 1483 Bridged IP LLC SNAP Jamaica (4) 35 1483 Bridged IP LLC SNAP 40 LLC/SNAP Bridging Kazakhstan 33 PPPoA VC-MUX kuwait unitednetwork 33 1483 Bridged IP LLC 35 PPPOE LLC 35 PPPoE LLC Kazakhtelecom Kazakhstan «Megaline» Malaysia Streamyx Malaysia Mexico Telmex (1) 81 PPPoE LLC Mexico Telmex (2) 35 PPPoE LLC Mexico Telmex (3) 81 PPPoE LLC Mexico Telmex (4) 35 PPPoE LLC morocco IAM 35 PPPOE Netherlands BBNED 35 PPPoA VC-MUX Netherlands MXSTREAM 48 1483 Bridged IP LLC Netherlands BBNED 35 1483 Bridged IP LLC Netherlands MX Stream 48 PPPoA VC-MUX New Zealand Xtra 35 PPPoA VC-MUX New Zealand Slingshot 100 PPPoA VC-MUX 35 PPPoE LLC Pakistan (PALESTINE) 35 1483 Bridged IP LLC Pakistan for PTCL 103 1483 Bridged IP LLC Pakistan (cyber net) 35 PPPoE LLC Pakistan (linkDotnet) 35 PPPoA LLC Pakistan(PTCL) 81 PPPoE LLc Philippines(1) 35 1483 Bridged IP LLC Philippines(2) 100 1483 Bridged IP LLC Orange Nyumbani (Kenya) 169 Wireless N300 ADSL2+ High Power Modem Router Portugal Puerto Rico Coqui.net RomTelecom Romania: 35 PPPoE LLC 35 PPPoA LLC 35 1483 Bridged IP LLC Russia Rostel 35 PPPoE LLC Russia Port telecom 35 PPPoE LLC Russia VNTC 35 PPPoE LLC Saudi Arabia (1) 33 PPPoE LLC Saudi Arabia (2) 35 PPPoE LLC Saudi Arabia (3) 33 1483 Bridged IP LLC Saudi Arabia (4) 33 1483 Routed IP LLC Saudi Arabia (5) 35 1483 Bridged IP LLC Saudi Arabia (6) 35 1483 Routed IP LLC Spain Arrakis 35 1483 Bridged IP VC-MUX Spain Auna 35 1483 Bridged IP VC-MUX Spain Comunitel 33 1483 Bridged IP VC-MUX Spain Eresmas 35 1483 Bridged IP VC-MUX Spain Jazztel 35 IPOE VC-MUX 35 1483 Bridged IP LLC-BRIDGING Spain Jazztel ADSL2+/ Desagregado Spain OpenforYou 32 1483 Bridged IP VC-MUX Spain Tele2 35 1483 Bridged IP VC-MUX Spain Telefónica (España) 32 1483 Bridged IP LLC/SNAP Spain Albura, Tiscali 32 PPPoA VC-MUX Spain Colt Telecom, Ola Internet 35 PPPoA VC-MUX Spain EresMas, Retevision 35 PPPoA VC-MUX Spain Telefonica (1) 32 PPPoE LLC Spain Telefonica (2), Terra 32 1483 Routed IP LLC Spain Wanadoo (1) 35 PPPoA VC-MUX Spain Wanadoo (2) 32 PPPoE LLC Spain Terra 32 1483 Bridged IP LLC/SNAP Spain Terra 32 1483 Bridged IP LLC/SNAP 170 Wireless N300 ADSL2+ High Power Modem Router Spain Uni2 33 1483 Bridged IP VC-MUX Spain Orange 35 1483 Bridged IP VC-MUX Spain Orange 20 Megas 35 LLC-BRIDGING Spain Orange 32 1483 Bridged IP LLC/SNAP Spain Ya.com 32 1483 Bridged IP VC - MUX Spain Ya.com 32 1483 Bridged IP LLC/SNAP Spain Wanadoo (3) 32 1483 Routed IP LLC 32 1483 Bridged IP LLC 35 PPPOE LLC SpainWanadoo Sri Lanka Telecom-(SLT) Sweden Telenordia 35 PPPoE Sweden Telia 35 1483 Routed IP LLC Switzerland 35 1483 Bridged IP LLC Switzerland 35 PPPoE LLC Telefónica (Argentina) 35 1483 Bridged IP LLC-based Telefónica (Perú) 48 1483 Bridged IP VC-MUX Thailand TRUE 100 PPPoE LLC Thailand TOT 32 PPPoE LLC Thailand 3BB 33 PPPoE LLC Thailand Cat Telecom 35 PPPoE LLC Thailand BuddyBB 35 PPPoE LLC Trinidad & Tobago TSTT 35 PPPoA VC-MUX Turkey (1) 35 PPPoE LLC Turkey (2) 35 PPPoA VC-MUX UAE (Al sahmil) 50 1483 Bridged IP LLC United States 4DV.Net 32 PPPoA VC-MUX United States All Tel (1) 35 PPPoE LLC United States All Tel (2) 35 1483 Bridged IP LLC United States Ameritech 35 PPPoA LLC United States AT&T (1) 35 PPPoE LLC United States AT&T (2) 35 1483 Bridged IP LLC United States AT&T (3) 35 1483 Bridged IP LLC 171 Wireless N300 ADSL2+ High Power Modem Router United States August.net (1) 35 1483 Bridged IP LLC United States August.net (2) 35 1483 Bridged IP LLC United States BellSouth 35 PPPoE LLC United States Casstle.Net 96 1483 Bridged IP LLC United States CenturyTel (1) 35 PPPoE LLC United States CenturyTel (2) 35 1483 Bridged IP LLC United States Coqui.net 35 PPPoA LLC United States Covad 35 PPPoE LLC United States Earthlink (1) 35 PPPoE LLC United States Earthlink (2) 35 PPPoE LLC United States Earthlink (3) 35 PPPoE VC-MUX United States Earthlink (4) 32 PPPoA LLC United States Eastex 100 PPPoA LLC United States Embarq 35 1483 Bridged IP LLC United States Frontier 35 PPPoE LLC United States Grande ommunications 34 PPPoE LLC United States GWI 35 1483 Bridged IP LLC United States Hotwire 35 1483 Bridged IP LLC United States Internet Junction 35 1484 Bridged IP LLC United States PVT 35 1485 Bridged IP LLC United States QWest (1) 32 PPPoALLC United States QWest (2) 32 PPPoA VC-MUX United States QWest (3) 32 1483 Bridged IP LLC United States QWest (4) 32 PPPoE LLC United States SBC (1) 35 PPPoE LLC United States SBC (2) 35 1483 Bridged IP LLC United States SBC (3) 35 1483 Bridged IP LLC United States Sonic 35 1484 Bridged IP LLC United States SouthWestern Bell 35 1483 Bridged IP LLC United States Sprint (1) 35 PPPoALLC United States Sprint (2) 35 PPPoE LLC 172 Wireless N300 ADSL2+ High Power Modem Router United States United States United States United States Sprint Territory SureWest Communications(1) SureWest Communications(2) SureWest Communications(3) 35 PPPoE LLC 34 1483 Bridged LLC Snap 32 PPPoE LLC 32 PPPoA LLC United States Toast.Net 35 PPPoE LLC United States Uniserv 33 1483 Bridged IP LLC United States US West 32 PPPoA VC-MUX United States Verizon (1) 35 PPPoE LLC United States Verizon (2) 35 1483 Bridged IP LLC United States Windstream 35 PPPoE LLC United States Verizon (2) 35 1483 Bridged IP LLC United Kingdom (1) 38 PPPoA VC-MUX United Kingdom (2) 38 PPPoE LLC United Kingdom AOL 38 PPPoE VC-MUX United Kingdom Karoo 50 PPPoA LLC 38 1483 Bridged IP LLC UK Uzbekistan Sharq Stream 35 PPPoE LLC Uzbekistan Sarkor 33 PPPoE LLC Uzbekistan TShTT 35 PPPoE LLC Venezuela CANTV 33 1483 Routed IP LLC 35 PPPoE LLC Vietnam Vietnam VDC 35 PPPoE LLC Vietnam Viettel 35 PPPoE LLC Vietnam FPT 33 PPPoE LLC 173 Wireless N300 ADSL2+ High Power Modem Router Appendix Regulatory Compliance Information CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This device complies with EU 1999/5/EC. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. 174 Wireless N300 ADSL2+ High Power Modem Router Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. 175
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