Tecom Co GCDBC1 Doorbell Camera User Manual 10010716A indd
Tecom Co Ltd Doorbell Camera 10010716A indd
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User manual
PRINTER’S INSTRUCTIONS: GUIDE, INSTALL, QUICK,GC-DBC-1- P/N 10010716 A - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 17.000” X 11.000” - TOLERANCE: ± .125” - SCALE: 1-1 -FOLDING, FOLD 3 X TO FINAL SIZE 4.250” X 5.625” FINISH WITH LOGO SHOWING - SIDE 1 OF 2 GC-DBC-1 Doorbell Camera Components System Description Tools For Installation PHILLIPS SCREWDRIVER CHIME BOX SMART DOORBELL CAMERA SMART DOORBELL CAMERA ANCHORS (3) SMART DOORBELL CAMERA MOUNTING PLATE USE LEVELING TOOL TO ALIGN CAMERA WITH LINE ON MOUNTING PLATE CLOUD FLAT SCREWDRIVER WIRE STRIPPERS / CUTTER PHILLIPS SCREWS (3) PLIERS SMARTPHONE DOORBELL TRANSFORMER TORX SCREW TORX WRENCH Installation Instructions WiFi COMMUNICATIONS Prepare for Installation OPTIONAL DIODES FOR CHIME BOX (2) WIRE CONNECTORS (4) LEVEL WiFi ROUTER POWER DRILL WITH 1/4” BIT Existing Doorbell Removal • Remove existing doorbell pushbutton from location. • Disconnect wires from back of pushbutton. • Go to existing doorbell location. • Use a Smartphone connected to the installations WiFi router to confirm adequate signal strength (2 - 3 bars). 0-M 0.5 50 - 250 10 Measure Voltage 0-M 0.5 50 - 250 10 500 + 600 AC VOLT METER CHIME BOX 10 50 200 50 250 50 250 System Overview • Measure voltage of doorbell wiring with AC Volt Meter. • Doorbell camera works best with 15 to 20 VAC. ✔ NOTE: It is recommended to TURN POWER OFF after verifying voltage. EXISTING DOORBELL 10 50 200 16 VAC TRANSFORMER 500 + 600 BLACK WIRE: TRANSFORMER WIRE SMARTPHONE TEST VOLTAGE OF WIRES (REQUIRES 15 TO 20 VAC) DISCONNECT WIRES FROM PUSHBUTTON DOORBELL Installing Diode in Chime Box 2 INSTALL DIODE AS SHOWN 1 OPEN CHIME BOX Mounting Doorbell Camera Plate • Use mounting plate as guide to mark holes. DIODE (CATHODE ON FRONT TERMINAL) SCREWS ONLY REAR TRANS FRONT SCREWS & ANCHORS UP Wiring Doorbell Camera Wiring Camera WITHOUT Chime (OPTIONAL) • Connect doorbell wires using weatherresistant wire connectors (included). 1. TWIST THEN FEED WIRES INTO SHORT END OF CONNECTOR BLACK WIRE: TRANSFORMER WIRE RED WIRE: CATHODE OF DIODE 2. CRIMP WIRES WITH PLIERS ON SHORT END OF CONNECTOR 16 VAC TRANSFORMER BLACK WIRE SMART DOORBELL CAMERA UP UP RED WIRE: CHIME BOX WIRE IMPORTANT STEP OR DIODE REAR TRANS RED WIRE FRONT CHIME BOX FRONT VIEW WITHOUT COVER ✔ NOTE: Not compatible with electronic chimes USE 1/4" (6.35mm) DRILL FOR ANCHOR HOLES CONNECTORS IN PLACE PRINTER’S INSTRUCTIONS: GUIDE, INSTALL, QUICK,GC-DBC-1- P/N 10010716 A - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 17.000” X 11.000” - TOLERANCE: ± .125” - SCALE: 1-1 FOLDING, FOLD 3 X TO FINAL SIZE 4.250” X 5.625” FINISH WITH LOGO SHOWING- SIDE 2 OF 2 Camera Installation to Mounting Plate TEST Doorbell Camera 10 Camera Installation / Security Screw Camera Faceplate Change-Out (OPTIONAL) PUSH EXTRA WIRE INTO MOUNTING PLATE SLOT HANG DOORBELL CAMERA ON MOUNTING PLATE TAB TOPS SLIDE DOORBELL CAMERA “DOWN” • TURN power ON. • Press doorbell button. • If chime rings normally, continue to next step. • If chime DOES NOT ring normally, go to Step 7, reverse wiring. • Order Model GC-DBC-FP Faceplate Pak to change out doorbell camera colors. • Use a flathead screwdriver to remove plate. SCREW IN BOTTOM OF DOORBELL CAMERA USE FLATHEAD SCREWDRIVER TO REMOVE FACEPLATE ✔ Note: If the doorbell chime does not sound with the doorbell button pressed, it means that the red and black wires need to be reversed. FACEPLATE 11 Download Smartphone App On the resident’s Smartphone, download and install the “GoControl MyDoorbell” App from the Google Play Store (for Android phones) or from Apple App Store (for iOS phones). Create an Account With the Smartphone connected to the local network router via WiFi, select “Create an Account.” Enter a name, valid email address, and passwork for the account, then select “Create an Account.” Receive the verification e-mail from mydoorbell@nortek.com with the activation code. NOTE: Check junk/spam email folder. This code expires in one hour after the email is sent. Enter the activation code in the app. Connecting to Doorbell Camera The doorbell camera should be in Discovery mode and the button indicator should flash red and green. If the indicator does not flash, try pressing the call button for ten to fifteen seconds to enter Discovery mode. Indicators Status Setup Operation STATUS Powering Up Discovery Mode Connecting to Network Connected to Network (Normal Status) Session in Progress Not Connected to Network Firmware Update COLOR Solid Red Flashing Green / Red Flashing Green Solid Green Flashing Green Flashing Red (Slow) Flashing Red (Fast) Follow Steps on App for Final Setup. Regulatory Information The GC-DBC-1 is certified to comply with applicable FCC and IC rules and regulations governing RF and EMI emissions. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician to help. Regulatory Information Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. IMPORTANT NOTE: To comply with the FCC RF exposure compliance requirements, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. No change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void user’s authority to operate the device. IC Notice This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. This device complies with the Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Doorbell Camera Troubleshooting MY DOORBELL APP Q: The APP doesn’t save photos or videos on my smartphone? A: Please ensure you have sufficient memory on your smart device. Also ensure permissions are enabled on the APP to access the device memory. Q: I did not receive the Authentication Code when creating an account? A: Please check your email ‘junk’ box folder for an email from: mydoorbell@nortek.com NETWORK Q: The doorbell doesn’t register on the Wi-Fi network. Why? A: The smart doorbell camera may be out of range of your Wi-Fi network. Move the router or install a Wi-Fi extender. Note, the Doorbell Camera supports 2.4Ghz networks only. Doorbell Camera Troubleshooting POWER Q: The doorbell cycles off and on? A: Check that the doorbell camera power wires are securely connected. The existing doorbell wiring may be bad. With a chime box installation, you may need to reverse the doorbell wires to the wire connectors. Refer to Step 7. Q: Why doesn’t the doorbell camera power up? A: Refer to installation instructions: 1. Confirm transformer power is turned ON. 2. Confirm diode is installed correctly. 3. Confirm wiring / connections are correct and secure. 4. Confirm transformer power is 15 to 20 VAC. Q: The smart Doorbell Camera loses network connectivity? A: The smart Doorbell Camera may be out of range of your WiFi network. Move the router or install a Wi-Fi extender. Product Warranty This Nortek Security & Control product is warranted against defects in material and workmanship for twelve (12) months. This warranty extends only to wholesale customers who buy direct from Nortek Security & Control or through Nortek Security & Control’s normal distribution channels. Nortek Security & Control does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any. There are no obligations or liabilities on the part of Nortek Security & Control for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation, or reinstallation. All implied warranties, including implied warranties for merchantability and implied warranties for fitness, are valid only until Warranty Expiration Date as labeled on the product. This Nortek Security & Control LLC Warranty is in lieu of all other warranties express or implied. All products returned for warranty service require a Return Authorization Number (RA#). Contact Nortek Security & Control Returns at 1-855-546-3351 for an RA# and other important details. Accessories MODEL DESCRIPTIONDESCRIPTION GC-DBC-C1 GoControl wired door chime GC-DBC-C2 GoControl WiFi door chime 120VAC Plug-IN GC-DBC-FP GoControl Doorbell Camera Faceplate Pak: Oil Rubbed, Venetian Bronze, Brass, White,Charcoal Copyright © 2016 Nortek Security & Control 10010716 A
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