Thrane and Thrane A S IPHANDSET Wireless VoIP Handset User Manual VoIP UM

Thrane & Thrane A/S Wireless VoIP Handset VoIP UM

Manual revised 2

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Document ID981747
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Document DescriptionManual revised 2
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Date Submitted2008-08-06 00:00:00
Date Available2008-08-05 00:00:00
Creation Date2008-08-06 13:11:03
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Document TitleVoIP_UM.book
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Document Author: CC

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Chapter 2: Getting started
IP Handset connectors
•
one connector for connecting a headset.
•
one Mini-USB 5-pin connector, for charging the handset from a computer
or USB charger.
Mini-USB for charging
Jack connector for headset
Preparing the hardware
Overview
For the wireless IP Handset you need the following hardware:
•
a wireless access point complying to the Wireless Local Area Networking
(WLAN) standard 802.11b/g
•
for charging the handset:
•
an external power supply with 12 V DC to 24 V DC nominal power,
min. 7 W, or
•
a computer and a USB cable with a mini-USB 5-pin connector at one
end and a USB-A connector at the other end.
To connect the wireless access point
You may connect the wireless access point to a BGAN terminal or to your
standard network connection.
For information on how to install the wireless access point, refer to the
documentation that comes with your wireless access point.
Getting started with the wireless IP Handset
15
Getting started
The handset has two connectors on the side of the handset:
VoIP_UM.book Page 16 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started
To connect the external power supply to the cradle
The cradle for the IP Handset serves as a charger when it is connected to an
external power supply (12-24 V DC, 7 W).
If you only have access to AC power, a compatible AC-DC power supply, TT3682L, is available from Thrane & Thrane. This power supply is also used for
the EXPLORER 300/500 BGAN terminal.
To connect the power supply, do as follows:
1. On the back of the cradle, unscrew the two screws holding the cover.
2. Remove the cover.
DC Connector
Terminal block J101
3. Connect your power supply to the cradle.
There are two options for connecting to the cradle:
•
16
Using the internal DC connector in the cradle.
The connector is a proprietary DC Jack, 2.5 mm, positive center.
Getting started with the wireless IP Handset
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Chapter 2: Getting started
The connector on the EXPLORER power supply is compatible with this
connector.
Using the internal terminal block (J101).
Connect the wires from your DC supply to DC+ and DC- in the terminal
block J101.
Getting started
•
4. Secure the cable with a cable relief at the cable exit on the cradle.
Note
Make sure the cable relief matches the size of the cable.
5. Mount the cover and fasten the two screws.
For information on how to mount the cradle on a wall or desktop, see
Installing the cradle on page 11.
Getting started with the wireless IP Handset
17
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Chapter 2: Getting started
Charging the handset
Introduction
The battery icon next to the handset icon
in the top right corner of the display
shows the battery status of the handset.
When the battery level is critically low, the handset makes a sound and shows
a message, and the icon starts flashing to indicate that the battery needs
recharging. If the battery is not recharged, the handset will eventually switch
off.
There are two options for charging the handset:
•
using the cradle with a power supply
•
using a USB cable and a computer or USB charger
To charge the handset using the cradle
The cradle must be connected to an external 12-24 V DC power supply, as
described in the previous section.
Place the IP Handset in the cradle with the display facing up. The handset
automatically starts the charging process.
To charge the handset from a computer or USB charger
You need a computer or a USB charger and a USB cable with a mini-USB 5pin connector at one end and a USB-A connector at the other end.
Do as follows:
1. Connect the mini-USB connector to the connector at the side of your
handset.
2. Connect the other connector on the cable to a USB port on your computer
or your USB charger.
The handset automatically starts the charging process.
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Chapter 2: Getting started
Indications during charging process
Getting started
A message appears briefly in the display,
the handset makes a sound and the battery
icon is animated to show that the battery is
charging.
Below are examples of the display when the
handset is off and when the handset is in
screensaver mode while charging the
battery.
Handset off (animated).
The icon is turned off after
a while, but reappears when
a key is pressed.
Note
Screensaver mode
If the handset is out of use for a longer period of time, recharge the
battery every two years to avoid deterioration of the battery.
Getting started with the wireless IP Handset
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Chapter 2: Getting started
Connecting the handset to your wireless access point
Note
This procedure is only needed at the first connection. Once
connected, the handset will automatically attempt to connect to this
access point whenever it is switched on.
Do as follows:
1. Start up the wireless access point.
2. Switch on your wireless IP Handset by pressing and holding the on hook
key
until the display lights up.
3. Press the center select key to enter the menu system.
4. Select Network > Wireless network.
5. When the list of available access points appears in the display, select the
access point you want to connect to.
Note
Access points with a profile matching your IP Handset are
marked with
. If this symbol is not present, you cannot
connect to an encrypted network until you have set up your
wireless profile to match the access point. If you select an
encrypted network without a defined profile you are prompted
for security settings.
6. If you are prompted for security settings, select OK to enter the Profiles
menu.
7. In the Profiles menu, select the encryption used in your access point. The
handset supports WEP and WPA2-PSK (AES only).
8. Select whether your encryption code is hexadecimal or text.
9. Enter your encryption code.
10. Select Connect.
The handset will now attempt to connect to your wireless access point. If
the access point is connected to a BGAN terminal, see Establishing a
connection using BGAN terminal on page 21.
When the handset is connected to the access point, the display shows
Connected.
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Getting started with the wireless IP Handset
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Chapter 2: Getting started
Using a BGAN terminal
Introduction
By connecting the handset to a BGAN terminal you gain access to the BGAN
satellite network with your IP Handset.
When the IP Handset is used with the BGAN terminal, it communicates using
Internet protocol between the handset and the terminal. However, on the
BGAN network side of the terminal the call is transmitted as a circuit switched
Standard Voice or 3.1 kHz Audio call.
When connected with the BGAN terminal the IP Handset provides a dedicated
menu for the terminal.
Hardware connection
The wired handset is connected to the BGAN terminal by connecting the
Ethernet cable from the cradle to one of the LAN ports of the terminal. For
further information, see Connecting the wired handset to a BGAN terminal on
page 12.
The wireless handset is connected to the BGAN terminal by connecting the
Wi-Fi access point to one of the LAN ports of the terminal. For information on
how to connect the handset to the access point, see Connecting the handset to
your wireless access point on page 20.
Establishing a connection using BGAN terminal
21
Getting started
Establishing a connection using BGAN terminal
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Chapter 2: Getting started
Establishing a connection
If no SIM PIN is required
If the handset is connected to a BGAN terminal where the SIM PIN is disabled
or has already been entered, the BGAN terminal automatically sets up a SIP
profile and assigns the local number 0501 to the first handset that is
connected.
If one or more handsets have already been connected to the terminal, and the
new handset has not been connected to the terminal before, you need to set
up the user name, password and local number in the handset and in the web
interface of the BGAN terminal. For further information, see Connecting
subsequent handsets to the BGAN terminal on page 24.
When the display shows the handset ready symbol
corner, the handset is ready for making a call.
in the upper right
If the handset ready symbol is crossed out
you cannot make a call. The
display will normally show a message explaining why the handset is not
ready.
If a SIM PIN is required
If the handset is connected to a BGAN terminal where the SIM PIN is required
and has not yet been entered, you need to enter the SIM PIN for the terminal.
To do so, you need to know the Administrator user name and password as well
as the SIM PIN for the BGAN terminal. Do as follows:
1. From the main screen of the handset, press the center select key to enter
the menu system.
2. Select BGAN.
3. Select Enter PIN code.
Note
This menu item is not available if the PIN has already been
accepted. Select Status > PIN status to see if the PIN has been
accepted.
4. Enter the Administrator user name and select OK.
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Chapter 2: Getting started
For information on how to type text in the handset, see Writing text in the
handset on page 47.
5. Enter the Administrator password and select OK.
When the PIN is accepted, the BGAN terminal automatically sets up a SIP
profile and assigns the local number 0501 to the first handset that is
connected.
If one or more handsets have already been connected to the terminal, and the
new handset has not been connected to the terminal before, you need to set
up the user name, password and local number in the handset and in the web
interface of the BGAN terminal. For further information, see Connecting
subsequent handsets to the BGAN terminal on page 24.
When the display shows the handset ready symbol
corner, the handset is ready for making a call.
in the upper right
If the handset ready symbol is crossed out
you cannot make a call. The
display will normally show a message explaining why the handset is not
ready.
Wrong PIN
After entering the user name and password, you have 3 attempts to enter the
PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is
supplied with your BGAN SIM card.
Enter the PUK followed by a new PIN of your own choice. The PIN must be
from 4 to 8 digits long.
Caution!
If you enter a wrong PUK 10 times, the SIM card will no
longer be functional, and you have to contact your Airtime
Provider for a new SIM card.
Establishing a connection using BGAN terminal
23
Getting started
6. Enter the SIM PIN and select OK.
If the SIM PIN is rejected, see the next section Wrong PIN.
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Chapter 2: Getting started
Connecting subsequent handsets to the BGAN terminal
Introduction
If one ore more handsets have already been connected to the terminal, you
need to set up the user name, password and local number in the handset and
in the web interface of the BGAN terminal.
To set up the handset
To enter the user name and password in the handset, do as follows:
1. Start up your handset as described in the previous sections.
2. Enter the menu system and select SIP.
3. Move to the BGAN profile and select Options (left select key).)
4. Select Edit/View.
5. Select User name and enter the user name for your handset. Note that the
user name must be the same as the local number for your handset when
using the BGAN terminal. Available numbers are 0501 to 0516.
6. Select Password and enter the password for your handset.
7. Exit the handset menu system.
To set up the BGAN terminal
To enter the local number and password in the web interface of the BGAN
terminal, do as follows:
1. Connect a computer to the LAN interface of the BGAN terminal and start up
your browser.
2. Enter the IP address for the terminal. The default IP address is 192.168.0.1.
The web interface opens.
3. Select SETTINGS > IP handsets.
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Establishing a connection using BGAN terminal
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Chapter 2: Getting started
4. Locate the local number that matches the user name of your handset and
click New.
Getting started
5. Enter the password you entered in the handset.
When the terminal and the handset have recognized each other, a
“Configure” link appears next to the new handset. When you click the
Configure link the internal web interface of the handset opens. For
information on the handset web interface, see Using the web server on
page 77.
Handset ready
When the display shows the handset ready symbol
corner, the handset is ready for making a call.
in the upper right
If the handset ready symbol is crossed out
you cannot make a call. The
display will normally show a message explaining why the handset is not
ready.
Establishing a connection using BGAN terminal
25
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Chapter 2: Getting started
Making the first call
To make a call, type the phone number on the keypad and press the off hook
key in the left side of the keypad
or press #.
The display shows that the number is being
dialled.
If the number is in the Contacts list of the
handset, you can also select the number
from there and dial up with the off hook key.
For further information on how to make calls,
see Making calls on page 40.
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Making the first call
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Chapter 2: Getting started
The keypad
Getting started
The handset keypad and display
Overview
The following drawing shows the keypad of the handset.
Select
Up/ Down/ Left/ Right
Left select
Right select
Off hook
On hook/ Power
Alpha-numeric
keys
The next sections explain the functions of each key in the keypad.
The handset keypad and display
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Chapter 2: Getting started
Control keys
The below table shows the functions of the control keys in the upper section of
the keypad.
Key
Functions
Left select.
Selects the function shown just above the key (left soft key).
Right select.
Selects the function shown just above the key (right soft key).
From main screen: Opens the Contacts list.
Off hook.
After entering a phone number: Initiates a call to the number.
From main screen: Opens a list of the latest calls, including
incoming, outgoing and missed calls.
On hook/ Power.
When the handset is ringing: Rejects the call.
During a call: Ends the call.
When in the menu system: Abandons the menu system and
displays the main screen.
Otherwise: Powers the handset on/off, when pressed and held
for 3 seconds.
If there is an error and the handset does not power off after
approximately 3 seconds, hold the key for 10 seconds, and the
handset will perform a hardware reset.
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Chapter 2: Getting started
Functions
Select (center).
Selects/confirms the function highlighted in the display.
Getting started
Key
Navigation.
Navigates through the menu system in the display.
Right/Left are also used to change settings in the menus.
See also Keypad shortcuts on page 32.
The handset keypad and display
29
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Chapter 2: Getting started
Alpha-numeric keys
This section shows the functions of the alpha-numeric keys in the lower
section of the keypad.
The functions available depend on whether you are typing a phone number
(number mode) or text (text mode).
In number mode, you get the number of the key pressed. Only ∗ has two
functions.
Press ∗ once: The display shows ∗ .
Press ∗ twice, or press and hold: The display shows +.
Press #: The display shows #.
See the available functions in text mode on the next page.
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The handset keypad and display
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Chapter 2: Getting started
In text mode, you have the functions listed below.
The ∗ key switches between numeric, lowercase and uppercase characters.
To get numbers from lowercase or uppercase mode, press and hold the key.
Key
Numeric output
Lowercase output
Uppercase output
. , @ : - ?
. , @ : - ?
a b c
A B C
d e f
D E F
g h i
G H I
j k l
J K L
m n o
M N O
p q r s
P Q R S
t u v
T U V
w x y z
W X Y Z
[space]
[space]
∗
Switches between lowercase, uppercase and numbers
Symbols. Displays a list with the following additional symbols:
Getting started
At numerous presses on the same key, the character changes in the same
sequence that the characters are listed in the table below.
. / : @ $ % ^ & * ( ) ~ ‘ - _ = + [ ] { } \
| ; ´ “ ! < > , ? # € 
The handset keypad and display
31
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Chapter 2: Getting started
To navigate with the keypad
To enter the menu system from the main screen, press the center select key.
To move through the menus, press the navigation keys (arrows).
To select a highlighted menu item, press the center select key.
To select one of the items in the action texts area, press the key just below the
text you want to select.
To go back one level in the current menu, press the right select key (only when
Back is displayed above the key).
Keypad shortcuts
The following shortcuts are available:
When the display is in the main screen, this key gives
direct access to the list of contacts.
When the display is in the main screen, this key opens a
list of the latest incoming, outgoing and missed calls.
When the display is in the menu system, the on hook key
will exit the menu system and show the main screen.
When the display is in the main screen, the right select
key will open the list of contacts.
From inside the Contacts list, press the first letter of an
entry to access the entry in the Contacts list.
Alpha-numeric
keys
32
When the display is in the menu system, an alphanumeric key will jump to the menu item with the pressed
number or, in the Contacts list, to the first entry
beginning with the pressed letter.
The handset keypad and display
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Chapter 2: Getting started
The display
Overview
Signal (and battery)
status for BGAN terminal
Time
General indications
Getting started
The color display of the IP Handset is divided into sections with different
information. The sections are outlined below.
IP handset
call status
Signal and battery
status for wireless
handset
Selected menu item
Main display area
Action texts area
BGAN signal and battery status
When the IP Handset is connected to a BGAN terminal, the display shows the
signal strength of the BGAN signal. If the BGAN terminal is battery powered,
the battery status is also displayed.
The handset keypad and display
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Chapter 2: Getting started
Time
The display shows the time of day.
The format is selectable in the Settings > Date and time menu.
General indications
General indications are icons that show dynamic information such as missed
calls, sounds off, keypad locked and microphone muted.
For explanations of the icons, see Icons in the display on page 35.
IP Handset call status
This field shows handset status such as whether or not the handset is ready for
making calls, or whether there is an ongoing call.
For explanations of the icons, see Icons in the display on page 35.
Signal and battery status for wireless IP Handset
This field shows the signal strength for the wireless connection and battery
status for the wireless handset.
Main display area
The main display area primarily displays the menus and messages to the user.
Action texts area
The action texts are used to indicate an action that takes place when the
corresponding key is pressed. The corresponding key is the key directly below
the text (left select, center select or right select).
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Chapter 2: Getting started
Icons in the display
The below table explains the icons in your display.
Meaning
Wireless handset (used together with signal strength
and battery status).
Getting started
Icon
BGAN terminal connected (used together with signal
strength and battery status if relevant).
Signal strength for wireless handset and/or for BGAN
terminal.
Battery status for wireless handset and/or for BGAN
terminal.
The handset is ready for making calls.
The handset is not ready for making calls.
Incoming call - not yet answered (the handset is
ringing).
Incoming call in progress.
Outgoing call - not yet answered.
The handset keypad and display
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Chapter 2: Getting started
Icon
Meaning
Outgoing call in progress.
Call ended.
Missed call.
See the Call log for information on the call.
The microphone is muted.
To reactivate the microphone, select
Options (left select key) > Microphone.
The handset is in silent mode. All external sounds from
the handset - including ring tones - are muted. Voice is
not muted.
This symbol is shown when you are adjusting the
volume.
The keypad is locked.
To unlock the keypad, press the center select key
followed by the left select key.
This symbol is used in the Contacts list to indicate that
the number is from the phone book of the BGAN
terminal and is read-only.
When an alpha-numeric key is pressed from inside the
Contacts list, this symbol is shown while the handset is
searching for entries with the letter pressed.
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Chapter 2: Getting started
Meaning
Wait - a task is in progress.
Shown in the list of wireless access points: The wireless
connection is encrypted.
Shown in the list of wireless access points: The wireless
connection is not encrypted.
Shown in the list of wireless access points: The profile
for the wireless access point matches the handset.
The handset keypad and display
37
Getting started
Icon
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Chapter 2: Getting started
Screensaver
You can choose to have a screensaver activated when the handset is not used
for 1 minute. This screen shows only the time, handset status and general
indications such as missed calls.
When you press a key the display returns to the normal display function.
To enable or disable the screensaver, enter the menu system, select Settings >
Display and select Screensaver. When the box is checked, the screensaver is
enabled.
What’s next?
After reading this chapter you should be able to connect the IP Handset, start
up and make a call.
The next chapters provide more information on the user interfaces and the
setup of the IP Handset. The following chapter, Operating the IP Handset,
explains how to setup and use the IP Handset.
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What’s next?
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Operating the IP Handset
In this chapter
This chapter describes how to use the IP Handset. It also describes how to
configure the handset and use the display menu system, including a short
description of how to use the IP Handset with a BGAN terminal.
For information on how to connect and start up the handset, and how to
navigate with the keypad, refer to the previous chapter, Getting started.
User interfaces
The main user interface for the handset is the display menu system. However,
with a computer and a browser you can also use the built-in web server to
access the handset. This way you can take advantage of a larger screen and
still access a subset of the handset settings.
•
The display menu system is described in The menu system on page 49.
For an overview of the keys and display, and explanation of keys and
display symbols, see The handset keypad and display on page 27.
•
The web server is described in Using the web server on page 77.
39
Operating the IP Handset
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Chapter 3
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Chapter 3: Operating the IP Handset
Handset functions
Making calls
Handset ready
When the status field for the IP Handset shows ready
receive calls.
40
Handset functions
, you can make or
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Chapter 3: Operating the IP Handset
To make a call
To make a call, simply type the phone number and press
Note
or #.
If the handset is in the cradle while you make the call, the mode will
automatically be hands-free (default function). For further
information, see To set up the function of the cradle on page 66.
Operating the IP Handset
The display shows the progress as follows:
Press off hook
The call is answered
Hang up
Handset functions
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Chapter 3: Operating the IP Handset
You can also call a number from your contacts or from a list of recent calls:
•
Contacts: Press the right select key from the main screen and move to the
contact you want to call. Then press the off hook key.
•
Recent calls: To see the latest calls (incoming, outgoing and missed calls),
press
from the main screen. Press
again to call the selected
number.
For information on how to make calls using a BGAN terminal, see Making a
call using a BGAN terminal on page 43.
To receive a call
When the handset is ringing, the display
shows the calling name or number, if
known.
Answer the call by pressing the off hook key
in the left side of the keypad
, or by
removing the handset from the cradle. For
information on cradle detection, see To set
up the function of the cradle on page 66.
Note
If the handset is in the cradle while
you answer the call, the mode will
automatically be hands-free (by
default).
Any open menus are closed down when the handset is ringing.
You can see unanswered calls under Call log in the IP handset menus or in the
web interface.
To end or reject a call
Press the on hook key
call.
to end an ongoing call or to reject an incoming
When the handset is in hand-held mode, you can also end the call by placing
the handset in the cradle.
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Handset functions
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Chapter 3: Operating the IP Handset
Making a call using a BGAN terminal
To make a call from a handset connected to a BGAN terminal
To make a call from a phone or handset connected to a BGAN terminal, dial
00   followed by
or #.
Note
The default call type is set up in the web interface of the BGAN
terminal. However, you can select the call type for your call, using a
prefix.
Dial 1 ∗ before the number to make a Standard Voice call.
Dial 2 ∗ before the number to make a 3.1 kHz Audio call.
Example: Dial 2 ∗ 004539558800 to make a 3.1 kHz Audio call to
Thrane & Thrane in Denmark.
For further information on call types and the BGAN terminal, refer to the user
manual for your BGAN terminal.
To make a call to a handset connected to a BGAN terminal
Note
By default all handsets connected to the terminal will ring on
incoming calls.
To make a call to a handset connected to the terminal, dial
+870 
•
+ is the prefix used in front of the country code for international calls. This
is 00 when calling from most countries.
•
Mobile number: The mobile number of the terminal you are calling.
Example: If you are calling from Denmark and the mobile number for 3.1 kHz
Audio is 772112345 on your terminal, and you want to make a call
to the terminal using 3.1 kHz Audio, dial 00 870 772112345.
Handset functions
43
Operating the IP Handset
Example: To call Thrane & Thrane in Denmark (+45 39558800),
dial 00 45 39558800 followed by
or #.
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Chapter 3: Operating the IP Handset
To see the mobile numbers of your terminal, refer to the information included
with your airtime subscription.
Note
There are two Voice numbers, one for Standard Voice and one for
3.1 kHz Audio.
For more information on call types and the BGAN terminal, refer to the user
manual for your BGAN terminal.
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Quick settings
To control the volume
To use hands-free operation
To enable hands-free operation during a call, use the right select key to select
Handsfree. To go back to hand-held mode, press the right select key again.
In hands-free mode the sound is routed to a speaker, so that you can use the
phone without holding it close to the ear. You can adjust the volume with
or as described in the previous section.
Handset in cradle:
You can also make a hands-free call by leaving the handset in the cradle while
making the call. Similarly you can answer a call using hands-free mode by
leaving the handset in the cradle while answering the call.
In both cases, the default function is as follows:
•
If you remove the handset from the cradle during the call, the mode will
automatically change to hand-held.
•
When the handset is out of the cradle in hand-held mode, the call will be
terminated when you put the handset back in the cradle.
•
When the handset is out of the cradle in hands-free mode, you can put it
back in the cradle without terminating the call.
Note
You can change this default function under Settings > Cradle, if you
want the handset to be independent of the cradle. For further
information, see To set up the function of the cradle on page 66.
To mute the microphone
To mute the microphone during a call, select the left Options menu and select
Microphone mute.
Handset functions
45
Operating the IP Handset
To adjust the voice volume during a call (with the display in the main screen),
press or on the keypad.
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To lock the keypad
To lock the keypad, select the left Options menu and select Lock keypad.
When the keypad is locked you can still answer incoming calls.
To unlock the keypad, press the center select key and then the left select key.
To use night mode
The display has a night mode for operation in
low light areas. In night mode, the colors are
changed to make the display more suitable
for night operation.
To activate night mode, select the left Options
menu and select Night mode.
To use stealth mode
The display has a stealth mode which turns off all lights and/or sounds for
external events. Note, however, that the keypad will still light up when you
press a key.
To activate stealth mode, select the left Options menu and select Stealth mode.
Note
46
Stealth mode is only activated for the items you have selected in the
Stealth mode menu. See To use stealth mode on page 64.
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Chapter 3: Operating the IP Handset
Writing text in the handset
How to use the keys
Press ∗ before the alpha-numeric key to switch between lower case, upper
case and numbers.
To move the cursor in the text, use the arrow keys.
To delete the letter just before the cursor, press the left select key Clear. Hold
the key to delete all the text.
For a list of the key-functions in text-mode, see the table on page 31.
Example
To type “He”, do as follows:
1. Press ∗ one or two times until the lower left corner of the display shows
upper case letters.
2. Press the key 4 ghi two times to display the letter H.
3. Press ∗ again until the lower left corner of the display shows lower case
letters.
4. Press the key 3 def two times to display the letter e.
Handset functions
47
Operating the IP Handset
There are 3 or 4 letters on each key. To obtain the other letters on the key,
press the key again.
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Chapter 3: Operating the IP Handset
Using a headset
You can connect a headset to the wireless IP Handset as follows:
Plug the headset jack into the jack connector on the side of the handset.
The microphone and speaker of the handset are automatically disabled and
the headset is used instead.
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Chapter 3: Operating the IP Handset
The menu system
Accessing the menu system
To access the menu system from the main screen, press the center select key.
Operating the IP Handset
Move around in the menus with the arrow keys and select with the select keys.
Leave the menu system by pressing the on hook key.
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Chapter 3: Operating the IP Handset
Menu overview
The following drawing shows an overview of the menu system.
Note
Main
menu
The Wireless network menu under Network and the Country menu
under Network > Settings are not present in the wired handset!
Ringing tone
Tones volume
Keypad click
Missed calls
Received calls
Dialled numbers
Manage
Phone identification
Network information
Software version
Call log
Contacts
Status
Network
Settings
SIP
BGAN
Wireless network
Settings
Access P 1
Suppress audio
Connected
Access P 2
Suppress backlight
Use stealth
Country
Automatic IP (DHCP)
Noise cancellation
Echo cancellation
Sound
Stealth
Call services
Cradle
Display
Answer when lifted
Web server
Date and time
Language
Factory default
Active backlight(%)
Standby backlight (%)
Screensaver
Transparency
BGAN
Registered
Profile 2
Not in use
Profile 3
Not in use
Status
Enter PIN code
50
UMTS status
CNo (signal strength)
PIN status
The menu system
Use BGAN time
Time
Date
Format (12/24h)
Time zone
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Chapter 3: Operating the IP Handset
Call log
To see the call log
Do as follows:
1. From the main menu, select Call log.
Operating the IP Handset
Note that the call log can hold maximum 100 calls. You can delete calls from
the call log. For further information, see the next pages in this section.
2. Select the list you want to see.
3. If you want to see details for a call, move
to the call and select View.
The display shows the name (if known),
the number, time of the call and
duration.
To add a number from the call log to the Contacts
Do as follows:
1. In the call log, go to the call and select Options.
2. Select Add to contacts.
Note that the Contacts list can hold maximum 100 entries.
3. Type in the name of your new contact and select OK.
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To delete a number from the call log
Do as follows:
1. In the call log, go to the call and select Options.
2. Select Delete.
3. Select Yes.
To delete all numbers in a call log folder
Do as follows to delete all numbers in the call log, or all numbers in a
subfolder of the call log.
1. In the call log menu (not in one of the
subfolders) select Manage.
2. Select the folder you want to empty.
3. Select Yes.
To see memory usage in the call log
To see the number of stored entries and the maximum allowed number of
entries, do as follows:
1. In the call log menu (not in one of the subfolders) select Manage.
2. Select Memory usage.
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Contacts
To see your contacts
Do one of the following:
•
From the main screen, press the right select key,
•
from the main screen, press
•
from the main menu, select Contacts.
, or
If a contact is from the BGAN phone book it is marked with
you cannot edit or delete the entry.
. This means
To call a contact
Do as follows:
1. In your Contacts list, scroll to the contact you want to call.
2. Press the off hook key.
To add a contact
Do as follows:
1. In your Contacts list, press the left select key, Options.
2. Select Add.
Note that the Contacts list can hold maximum 100 entries.
3. Type in the name of your contact and select OK.
The name can be maximum 32 characters.
For information on how to enter text, see Writing text in the handset on
page 47.
4. Scroll to Number and select Edit.
5. Type in the number of your contact and select OK.
The number can be maximum 32 characters.
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Operating the IP Handset
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Chapter 3: Operating the IP Handset
To edit a contact
Do as follows:
1. In your Contacts list, scroll to the contact you want to edit.
2. Press the left select key, Options.
3.
Select View/Edit.
4. Select Edit.
5. Change the name of your contact and select OK.
For information on how to enter text, see Writing text in the handset on
page 47.
6. Scroll to Number and select Edit.
7. Change the number of your contact and select OK.
To delete a contact
Do as follows:
1. In your Contacts list, scroll to the contact you want to delete.
2. Press the left select key, Options.
3.
Select Delete.
4. Press the left select key, Yes.
The contact is now deleted from your Contacts list.
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Chapter 3: Operating the IP Handset
Status
1. From the main menu, select Status.
2. Select Phone identification to see the
serial number of the IP Handset.
3. Select Network information to see:
•
DHCP Enabled/Disabled
•
IP address
•
Subnet mask address
•
Default gateway
•
Physical address (MAC)
Operating the IP Handset
To view status for the handset, do as follows:
4. Select Software version to see the
version of the IP Handset software.
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Chapter 3: Operating the IP Handset
Network
Note
The Wireless network menu described in the following sections is
only available in the wireless handset. For the wired handset, go to
To select the IP mode on page 61.
To connect to the wireless network
If your handset has been connected to the wireless access point before, it will
automatically attempt to establish a connection as soon as the access point is
within reach.
If it is the first time you connect your handset to the wireless access point, you
need to manually connect to the access point.
To connect to the access point, do as follows:
1. Start up your wireless access point.
2. Start up the handset.
3. Enter the menu system and select
Network > Wireless network.
A list appears with all wireless access
points within reach, together with
previously connected access points.
•
means the handset already has a
profile for this access point.
•
means the access point uses
encryption.
•
means the access point does not
use encryption.
The connected access point (if any) is
always placed at the top.
4. Select Connect at the network you want to connect to.
If your access point does not use encryption, the handset will automatically
connect and create a new profile for the access point.
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Chapter 3: Operating the IP Handset
If your access point uses encryption and it is
the first time you connect, you will be
prompted for security settings.
Operating the IP Handset
Select OK to enter the Profiles menu. Then
enter the encryption key as described in the
next section (from step 5).
When the profile matches the access point, and you have selected Connect,
the handset will attempt to establish a connection. If the access point is
connected to a BGAN terminal, see Using a BGAN terminal on page 21 for
information on how to connect to the BGAN network.
When the handset is ready for use, you will see the handset ready symbol
in the top right corner of the display.
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To edit a Wireless network profile
To edit a Wireless network profile, do as follows:
1. From the main menu, select Network > Wireless network.
2. Select the access point you want to change profile for.
3. Press the left select key, Options.
Note that if no profile is defined for the
selected access point, this menu will only
show Connect and Manage.
4. Select Edit/View profile.
There are three types of profile,
depending on the type of encryption
used. There are three types of encryption
mode:
•
WEP
•
WPA2-PSK (AES only)
•
No security
In this example, the security mode is
WPA2-PSK.
The SSID and security mode of the
selected access point are automatically
detected by the handset.
5. Select whether you will enter the
encryption key in hexadecimal numbers
or text.
6. Enter your encryption key.
7. Select one of the following:
58
•
Connect (left key) if you want to
connect immediately to the access
point, or
•
Back (right key) if you want to save the profile for later.
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Chapter 3: Operating the IP Handset
To delete a Wireless network profile
To delete a Wireless network profile, do as follows:
2. Select Options (left select).
3. Select Delete profile.
4. Select Yes (left select).
Operating the IP Handset
1. In the Wireless network list, go to the access point for which you want to
delete the profile.
The profile for the selected access point is
now deleted. If the access point uses
encryption, your handset will not be able to
connect to the access point unless the
security settings are entered again.
To delete all Wireless network profiles
To delete all Wireless network profiles, do as follows:
1. From the Wireless network list, select
Options (left select).
2. Select Manage.
3. Select Delete all profiles.
Important
When you delete all
profiles you will not be able
to connect to any access
point using encryption,
unless you enter the
security settings again!
4. Select Yes (left select) to confirm.
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Chapter 3: Operating the IP Handset
To create a new Wireless network profile
Normally a new profile is automatically created when you connect to an access
point.
If you need to define a profile for an access point that is not currently within
reach, do as follows:
1. From the Wireless network list, select Options (left select).
2. Select Manage.
3. Select Add profile.
4. Type in the SSID of the access point.
5. Select OK.
A new profile is now created
6. Enter the security information for the
access point. For further information, see
To edit a Wireless network profile on
page 58.
To see memory usage in the list of Wireless network profiles
To see the number of stored profiles and the
maximum allowed number of profiles, do as
follows:
1. From the Wireless network list, select
Options (left select).
2. Select Manage.
3. Select Memory usage.
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Chapter 3: Operating the IP Handset
To set the country for wireless network use
To make sure you have the right settings for the country your handset is
currently located in, you have to enter the country in the handset.
In some countries, the use of WLAN is not allowed. Before
continuing, make sure WLAN is allowed and licensed in the
country where you intend to use it.
To enter the country, do as follows:
Operating the IP Handset
Important
1. Select Network > Settings > Country.
2. Scroll to the country your handset is located in and select it.
If the country is not in the list, select Other.
To select the IP mode
You can select whether or not the IP Handset should use DHCP to obtain a
dynamic IP address. We recommend using DHCP.
Do as follows:
1. From the main menu, select Network.
2. Select Settings.
3. Do one of the following:
•
If the IP Handset should use DHCP to
automatically obtain an IP address,
check the box next to Automatic IP
(DHCP) and select Back or press on
hook to exit completely.
•
If the IP address is to be a static IP
address, uncheck the box next to
Automatic IP (DHCP). Then select Yes
to confirm and continue to the next
step.
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4. If you selected not to use DHCP, scroll
down to IP address.
5. Click Edit, type in the IP address and
select OK.
6. Continue to Subnet mask, Gateway,
Primary DNS and Secondary DNS and
enter them in the same way.
7. Select Back or press on hook to exit.
The handset will now use the static
information you entered, in stead of
using DHCP.
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Chapter 3: Operating the IP Handset
Settings
Overview
Operating the IP Handset
To access the Settings menu, select Settings
from the main menu.
To adjust the sound
To adjust the sounds of the handset, do as follows:
1. From the Settings menu, select Sound.
2. Move to the sound you want to adjust.
3. For Keypad click, select Edit to change
the setting.
4. For the other settings, use the keys
and
to change the setting, or
select Edit, select the setting you want
and select OK.
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To use stealth mode
Stealth mode is used when the IP Handset should not be noticed. You can
select stealth for sound, for light, or for both.
Do as follows:
1. From the Settings menu, select Stealth.
2. Move to Suppress audio and/or
Suppress backlight and select Edit to
change the setting.
Note
These settings are only activated
when Use stealth is checked.
3. Move to Use stealth and press Edit to
check/uncheck the box.
4. When stealth is set up in this menu you
can activate and deactivate it from the
main screen by selecting Options >
Stealth.
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Chapter 3: Operating the IP Handset
To enable or disable Noise cancellation and Echo cancellation
Do as follows:
1. From the Settings menu, select Call
services.
•
Echo cancellation should normally
be checked (on).
•
Noise cancellation should only be
checked when the handset is used in
a noisy environment.
The menu system
Operating the IP Handset
2. Move to Noise cancellation and/or Echo
cancellation and use Select to change
the setting.
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To set up the function of the cradle
You can select whether the handset should detect the cradle or not. Do as
follows:
1. From the Settings menu, select Cradle.
2. To have the handset detect whether or
not it is in the cradle, check the box.
This is the default mode. The function is
as follows:
•
You can answer calls by removing
the handset from the cradle, and
terminate a call by putting the
handset back in the cradle.
•
The handset automatically changes
to hands-free when you make or
answer a call with the handset in the
cradle.
•
If you take the handset from the cradle during the call, it automatically
changes back to hand-held.
•
In hand-held mode, when you put the handset in the cradle, the call is
terminated.
•
In hands-free mode, when you put the handset in the cradle the call is
not affected.
3. To make the handset independent of the cradle, uncheck the box.
This means you must always use
or # and
to start and end calls,
and you can only enable or disable hands-free operation by using the
keypad.
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Chapter 3: Operating the IP Handset
To set up the display
To change the display settings, do as follows:
1. From the Settings menu, select Display.
2. Move to the setting you want to change.
Operating the IP Handset
3. For the backlight settings, use the keys
and
to change the percentage.
Standby backlight can be set to maximum
50%, and the Standby backlight cannot
be set higher than the Active backlight.
4. For the remaining settings, select Edit to
check/uncheck the box.
The backlight is on for 15 seconds after the
last key press.
The screensaver is activated 1 minute after the last key press.
To enable or disable the web server
To enable or disable the built-in web server of the handset, do as follows:
1. From the Settings menu, select Web
server.
2. Select Edit to enable or disable the web
server. The default settings is enabled
(checked).
For information on the web server, see Using
the web server on page 77.
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Chapter 3: Operating the IP Handset
To set the date and time
Note
The date and time is only maintained as long as the handset is
powered!
To set the date and time, do as follows:
1. From the Settings menu, select Date and
time.
2. If your handset is connected to a BGAN
terminal and you want to use the UTC
time received from the BGAN satellite,
select Use BGAN time. Then leave the
menu.
3. If you want to set the date and time
manually, uncheck the Use BGAN time
box. Then continue to the following
steps.
4. To change the time, move to Time: and
press Edit. Then type in the new time and
select OK. The new time is activated immediately.
5. To change the date, move to Date: and press Edit. Then type in the new
date and select OK.
6. To switch the time format between 24h and 12h, use the keys
select Edit and select the wanted format.
7. To change the time zone, use the keys
the wanted time zone.
and
and
, or
, or select Edit and select
To select the language
This setting is for future use. Only English language is available at this time.
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Chapter 3: Operating the IP Handset
To apply factory default settings
To return to factory default for all settings, do as follows:
1. From the Settings menu, select Factory
default.
All settings and status
information are lost when
you accept this setting!
Operating the IP Handset
Important
2. Select Yes.
All settings and status information are
now changed to factory default settings.
Note that in some cases this operation
may take up to 30 seconds.
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Chapter 3: Operating the IP Handset
SIP
Overview
The handset communicates using Session Initiation Protocol (SIP). The profile
used for communication depends on your subscription.
To activate a profile
The default profile is the BGAN profile, which is used when the IP Handset is
connected to a BGAN terminal.
To activate a profile, do as follows:
1. From the main menu, select SIP.
2. Move to the profile you want to use for
communication, and select Connect.
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To add a new SIP profile
The handset can hold up to 10 profiles.
Do as follows:
1. In the SIP menu, select Options (left
select key).
2. Select Add.
3. Type in the name to use for the new
profile and select OK.
Operating the IP Handset
Chapter 3: Operating the IP Handset
4. Move to SIP server and select Edit.
5. At Server name / IP:, select Edit again.
6. Type in the server name (URL) or IP
address and select OK.
7. Type in the port number for the SIP
server and select OK.
8. Select Back.
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9. Continue through the items in the list,
selecting Edit, typing in the information
and entering with OK.
The items are:
•
User name
When connecting to a BGAN terminal,
the user name should be the same as
the local number for the handset.
•
Password
When connecting to a BGAN terminal,
the password must match the handset
password entered in the terminal.
•
Codec priority
Select the codec type that should have the highest priority. You may
select G.711 or G.729 A/B.
10. When you have made your changes, select Back.
11. If you want to connect immediately with the new profile, select Connect. If
not, select Back to leave the menu.
To edit a profile
1. In the list of profiles, go to the profile you want to change and select
Options > Edit/View.
2. Edit the settings as described in the previous section.
Note
72
For the BGAN profile, only the user name and password can be
changed. The default user name and password are 0501 and 0501.
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Chapter 3: Operating the IP Handset
To delete a profile
Do as follows:
2. Select Delete.
3. Select Yes.
To delete all profiles
Operating the IP Handset
1. In the SIP menu, move to the profile you want to delete and select Options.
Do as follows:
1. From the SIP settings menu, select
Options (left select key).
2. Select Manage.
3. Select Delete all.
Important
All profiles except BGAN
are deleted - this means
that you will only be able
to connect your handset
using the BGAN profile.
4. Select Yes.
To see memory usage in the list of SIP profiles
To see the number of profiles in the list and the maximum allowed number of
profiles, do as follows:
1. From the SIP settings menu, select Options (left select key).
2. Select Manage.
3. Select Memory usage.
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Chapter 3: Operating the IP Handset
BGAN
Overview
When the IP Handset is connected to a BGAN terminal, the handset provides a
dedicated BGAN menu for the terminal. The following sections describe this
menu.
To see the BGAN status
Do as follows:
1. From the menu system select BGAN.
2. Select Status.
The status menu shows the following
information:
74
•
UMTS status shows the status of the
BGAN connection, for example
Ready or Registering.
•
CNo shows the signal strength of the
BGAN connection.
•
PIN status shows status of the PIN,
for example whether the terminal is
waiting for a PIN.
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Chapter 3: Operating the IP Handset
To enter the PIN for the BGAN terminal
Note that this menu item is only available if the BGAN terminal is waiting for a
PIN.
Do as follows:
1. From the BGAN menu select Enter PIN
code.
Operating the IP Handset
2. Type in the Administrator user name for
the terminal and select OK.
For information on how to type text in
the handset, see Writing text in the
handset on page 47.
3. Type in the Administrator password for
the terminal and select OK.
4. Type in the PIN for the terminal and
select OK.
What’s next?
This chapter has described the basics of how to use the IP Handset.
The following chapter, Using the web server, describes how to use the built-in
web server of the IP Handset.
What’s next?
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What’s next?
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44444
Chapter 4
Using the web server
In this chapter
Introduction
The web server
The web server is built into the IP Handset and is primarily used for uploading
software and for editing contacts.
You can access the web server from a computer connected to the BGAN
terminal you are using for your handset. Use a standard Internet browser.
Internet Explorer 6.0 and 7.0 on Windows, Firefox 2.0 on Windows, Firefox on
Linux and Safari on MAC have been tested successfully with the web server.
You may be able to use other browser versions as well.
Browser settings
The Proxy server settings in your browser must be disabled before accessing
the web server.
Most browsers support disabling of the Proxy server settings for one specific IP
address, so you can disable Proxy server settings for the web server only, if
you wish. Consult your browser help for information.
77
Using the web server
This chapter describes how to use the web server in your IP Handset system.
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Chapter 4: Using the web server
To disable the use of a Proxy server completely, do as follows:
Note
The following description is for Microsoft Internet Explorer. If you are
using a different browser, the procedure may be different.
1. In Microsoft Internet Explorer, select Tools > Internet Options >
Connections > LAN Settings.
2. Uncheck the box labeled Use a proxy server for your LAN.
3. Click OK.
When the proxy server settings are disabled, close your browser.
You may need to change this setting back on return to your Internet
connection.
78
Introduction
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Chapter 4: Using the web server
Accessing and navigating the web server
To access the web server
To access the web server from a computer, do as follows:
1. Start up your computer, the BGAN terminal and the IP Handset.
2. Connect your computer to the BGAN terminal using a standard LAN cable.
4. Open your browser on the computer and enter the IP address of the
IP Handset.
You can find the IP address in the handset menus under Status > Network
information.
Introduction
79
Using the web server
3. Connect your IP Handset to the BGAN terminal as described in Getting
started on page 7.
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Chapter 4: Using the web server
Overview of the web server
The web server consists of the following sections.
Icon Bar
Contents Section
Navigation
Pane
80
•
The navigation pane holds the main menu. Clicking an item in the menu
opens a submenu in the navigation pane or a new page in the contents
section.
•
The icon bar shows a LAN icon when the handset is connected using the
LAN interface, or a Wireless LAN icon if the handset is connected using the
Wireless LAN interface.
•
The contents section shows the page selected in the navigation pane. This
section is used for viewing or changing settings, or for performing actions.
Introduction

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