Thrane and Thrane A S IPHANDSET Wireless VoIP Handset User Manual VoIP UM

Thrane & Thrane A/S Wireless VoIP Handset VoIP UM

Manual revised 2

Chapter 2: Getting startedGetting started with the wireless IP Handset 1522222Getting startedIP Handset connectorsThe handset has two connectors on the side of the handset:• one connector for connecting a headset.• one Mini-USB 5-pin connector, for charging the handset from a computer or USB charger.Preparing the hardwareOverviewFor the wireless IP Handset you need the following hardware:• a wireless access point complying to the Wireless Local Area Networking (WLAN) standard 802.11b/g• for charging the handset:• an external power supply with 12 V DC to 24 V DC nominal power, min. 7 W, or • a computer and a USB cable with a mini-USB 5-pin connector at one end and a USB-A connector at the other end. To connect the wireless access pointYou may connect the wireless access point to a BGAN terminal or to your standard network connection.For information on how to install the wireless access point, refer to the documentation that comes with your wireless access point.Mini-USB for charging Jack connector for headsetVoIP_UM.book Page 15 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started16 Getting started with the wireless IP HandsetTo connect the external power supply to the cradleThe cradle for the IP Handset serves as a charger when it is connected to an external power supply (12-24 V DC, 7 W).If you only have access to AC power, a compatible AC-DC power supply, TT-3682L, is available from Thrane & Thrane. This power supply is also used for the EXPLORER 300/500 BGAN terminal. To connect the power supply, do as follows:1. On the back of the cradle, unscrew the two screws holding the cover.2. Remove the cover.3. Connect your power supply to the cradle.There are two options for connecting to the cradle:• Using the internal DC connector in the cradle. The connector is a proprietary DC Jack, 2.5 mm, positive center. Terminal block J101DC ConnectorVoIP_UM.book Page 16 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedGetting started with the wireless IP Handset 1722222Getting startedThe connector on the EXPLORER power supply is compatible with this connector.• Using the internal terminal block (J101).Connect the wires from your DC supply to DC+ and DC- in the terminal block J101.4. Secure the cable with a cable relief at the cable exit on the cradle.5. Mount the cover and fasten the two screws.For information on how to mount the cradle on a wall or desktop, see Installing the cradle on page 11.Note Make sure the cable relief matches the size of the cable.VoIP_UM.book Page 17 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started18 Getting started with the wireless IP HandsetCharging the handsetIntroductionThe battery icon next to the handset icon in the top right corner of the display shows the battery status of the handset.When the battery level is critically low, the handset makes a sound and shows a message, and the icon starts flashing to indicate that the battery needs recharging. If the battery is not recharged, the handset will eventually switch off.There are two options for charging the handset:• using the cradle with a power supply• using a USB cable and a computer or USB chargerTo charge the handset using the cradleThe cradle must be connected to an external 12-24 V DC power supply, as described in the previous section.Place the IP Handset in the cradle with the display facing up. The handset automatically starts the charging process.To charge the handset from a computer or USB chargerYou need a computer or a USB charger and a USB cable with a mini-USB 5-pin connector at one end and a USB-A connector at the other end.Do as follows:1. Connect the mini-USB connector to the connector at the side of your handset.2. Connect the other connector on the cable to a USB port on your computer or your USB charger.The handset automatically starts the charging process.VoIP_UM.book Page 18 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedGetting started with the wireless IP Handset 1922222Getting startedIndications during charging processA message appears briefly in the display, the handset makes a sound and the battery icon is animated to show that the battery is charging.Below are examples of the display when the handset is off and when the handset is in screensaver mode while charging the battery.Note If the handset is out of use for a longer period of time, recharge the battery every two years to avoid deterioration of the battery.Handset off (animated). Screensaver modeThe icon is turned off aftera while, but reappears whena key is pressed.VoIP_UM.book Page 19 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started20 Getting started with the wireless IP HandsetConnecting the handset to your wireless access pointDo as follows:1. Start up the wireless access point.2. Switch on your wireless IP Handset by pressing and holding the on hook key until the display lights up.3. Press the center select key to enter the menu system.4. Select Network > Wireless network.5. When the list of available access points appears in the display, select the access point you want to connect to.6. If you are prompted for security settings, select OK to enter the Profiles menu.7. In the Profiles menu, select the encryption used in your access point. The handset supports WEP and WPA2-PSK (AES only).8. Select whether your encryption code is hexadecimal or text.9. Enter your encryption code.10. Select Connect.The handset will now attempt to connect to your wireless access point. If the access point is connected to a BGAN terminal, see Establishing a connection using BGAN terminal on page 21.When the handset is connected to the access point, the display shows Connected.Note This procedure is only needed at the first connection. Once connected, the handset will automatically attempt to connect to this access point whenever it is switched on.Note Access points with a profile matching your IP Handset are marked with . If this symbol is not present, you cannot connect to an encrypted network until you have set up your wireless profile to match the access point. If you select an encrypted network without a defined profile you are prompted for security settings.VoIP_UM.book Page 20 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedEstablishing a connection using BGAN terminal 2122222Getting startedEstablishing a connection using BGAN terminalUsing a BGAN terminalIntroductionBy connecting the handset to a BGAN terminal you gain access to the BGAN satellite network with your IP Handset.When the IP Handset is used with the BGAN terminal, it communicates using Internet protocol between the handset and the terminal. However, on the BGAN network side of the terminal the call is transmitted as a circuit switched Standard Voice or 3.1 kHz Audio call.When connected with the BGAN terminal the IP Handset provides a dedicated menu for the terminal.Hardware connectionThe wired handset is connected to the BGAN terminal by connecting the Ethernet cable from the cradle to one of the LAN ports of the terminal. For further information, see Connecting the wired handset to a BGAN terminal on page 12.The wireless handset is connected to the BGAN terminal by connecting the Wi-Fi access point to one of the LAN ports of the terminal. For information on how to connect the handset to the access point, see Connecting the handset to your wireless access point on page 20.VoIP_UM.book Page 21 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started22 Establishing a connection using BGAN terminalEstablishing a connectionIf no SIM PIN is requiredIf the handset is connected to a BGAN terminal where the SIM PIN is disabled or has already been entered, the BGAN terminal automatically sets up a SIP profile and assigns the local number 0501 to the first handset that is connected. If one or more handsets have already been connected to the terminal, and the new handset has not been connected to the terminal before, you need to set up the user name, password and local number in the handset and in the web interface of the BGAN terminal. For further information, see Connecting subsequent handsets to the BGAN terminal on page 24.When the display shows the handset ready symbol in the upper right corner, the handset is ready for making a call.If the handset ready symbol is crossed out you cannot make a call. The display will normally show a message explaining why the handset is not ready.If a SIM PIN is requiredIf the handset is connected to a BGAN terminal where the SIM PIN is required and has not yet been entered, you need to enter the SIM PIN for the terminal. To do so, you need to know the Administrator user name and password as well as the SIM PIN for the BGAN terminal. Do as follows:1. From the main screen of the handset, press the center select key to enter the menu system.2. Select BGAN.3. Select Enter PIN code.4. Enter the Administrator user name and select OK.Note This menu item is not available if the PIN has already been accepted. Select Status > PIN status to see if the PIN has been accepted.VoIP_UM.book Page 22 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedEstablishing a connection using BGAN terminal 2322222Getting startedFor information on how to type text in the handset, see Writing text in the handset on page 47.5. Enter the Administrator password and select OK.6. Enter the SIM PIN and select OK.If the SIM PIN is rejected, see the next section Wrong PIN.When the PIN is accepted, the BGAN terminal automatically sets up a SIP profile and assigns the local number 0501 to the first handset that is connected. If one or more handsets have already been connected to the terminal, and the new handset has not been connected to the terminal before, you need to set up the user name, password and local number in the handset and in the web interface of the BGAN terminal. For further information, see Connecting subsequent handsets to the BGAN terminal on page 24.When the display shows the handset ready symbol in the upper right corner, the handset is ready for making a call.If the handset ready symbol is crossed out you cannot make a call. The display will normally show a message explaining why the handset is not ready.Wrong PINAfter entering the user name and password, you have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your BGAN SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.Caution! If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.VoIP_UM.book Page 23 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started24 Establishing a connection using BGAN terminalConnecting subsequent handsets to the BGAN terminalIntroductionIf one ore more handsets have already been connected to the terminal, you need to set up the user name, password and local number in the handset and in the web interface of the BGAN terminal.To set up the handsetTo enter the user name and password in the handset, do as follows:1. Start up your handset as described in the previous sections.2. Enter the menu system and select SIP.3. Move to the BGAN profile and select Options (left select key).)4. Select Edit/View.5. Select User name and enter the user name for your handset. Note that the user name must be the same as the local number for your handset when using the BGAN terminal. Available numbers are 0501 to 0516.6. Select Password and enter the password for your handset.7. Exit the handset menu system.To set up the BGAN terminalTo enter the local number and password in the web interface of the BGAN terminal, do as follows:1. Connect a computer to the LAN interface of the BGAN terminal and start up your browser.2. Enter the IP address for the terminal. The default IP address is 192.168.0.1.The web interface opens.3. Select SETTINGS > IP handsets.VoIP_UM.book Page 24 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedEstablishing a connection using BGAN terminal 2522222Getting started4. Locate the local number that matches the user name of your handset and click New.5. Enter the password you entered in the handset.When the terminal and the handset have recognized each other, a “Configure” link appears next to the new handset. When you click the Configure link the internal web interface of the handset opens. For information on the handset web interface, see Using the web server on page 77.Handset readyWhen the display shows the handset ready symbol in the upper right corner, the handset is ready for making a call.If the handset ready symbol is crossed out you cannot make a call. The display will normally show a message explaining why the handset is not ready.VoIP_UM.book Page 25 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started26 Making the first callMaking the first callTo make a call, type the phone number on the keypad and press the off hook key in the left side of the keypad or press #.The display shows that the number is being dialled.If the number is in the Contacts list of the handset, you can also select the number from there and dial up with the off hook key. For further information on how to make calls, see Making calls on page 40.VoIP_UM.book Page 26 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 2722222Getting startedThe handset keypad and displayThe keypadOverviewThe following drawing shows the keypad of the handset.The next sections explain the functions of each key in the keypad.Left selectOff hookRight selectOn hook/ PowerSelect Up/ Down/ Left/ RightAlpha-numerickeysVoIP_UM.book Page 27 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started28 The handset keypad and displayControl keysThe below table shows the functions of the control keys in the upper section of the keypad.Key FunctionsLeft select.Selects the function shown just above the key (left soft key).Right select.Selects the function shown just above the key (right soft key).From main screen: Opens the Contacts list.Off hook.After entering a phone number: Initiates a call to the number.From main screen: Opens a list of the latest calls, including incoming, outgoing and missed calls.On hook/ Power.When the handset is ringing: Rejects the call.During a call: Ends the call.When in the menu system: Abandons the menu system and displays the main screen.Otherwise: Powers the handset on/off, when pressed and held for 3 seconds.If there is an error and the handset does not power off after approximately 3 seconds, hold the key for 10 seconds, and the handset will perform a hardware reset.VoIP_UM.book Page 28 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 2922222Getting startedSelect (center). Selects/confirms the function highlighted in the display.   Navigation.Navigates through the menu system in the display.Right/Left are also used to change settings in the menus.See also Keypad shortcuts on page 32.Key FunctionsVoIP_UM.book Page 29 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started30 The handset keypad and displayAlpha-numeric keysThis section shows the functions of the alpha-numeric keys in the lower section of the keypad.The functions available depend on whether you are typing a phone number (number mode) or text (text mode).In number mode, you get the number of the key pressed. Only ∗ has two functions.Press ∗ once: The display shows ∗ .Press ∗ twice, or press and hold: The display shows +.Press #: The display shows #.See the available functions in text mode on the next page.VoIP_UM.book Page 30 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 3122222Getting startedIn text mode, you have the functions listed below.The ∗ key switches between numeric, lowercase and uppercase characters.To get numbers from lowercase or uppercase mode, press and hold the key.At numerous presses on the same key, the character changes in the same sequence that the characters are listed in the table below.Key Numeric output Lowercase output Uppercase output1 1 . , @ : - ? . , @ : - ?2 2 a b c A B C33 d e f D E F44 g h i G H I55 j k l J K L66 m n o M N O77 p q r s P Q R S88 t u v T U V99 w x y z W X Y Z00 [space] [space]∗Switches between lowercase, uppercase and numbers# Symbols. Displays a list with the following additional symbols:. / : @ $ % ^ & * ( ) ~ ‘ - _ = + [ ] { } \ | ; ´ “ ! < > , ? # € <CR>VoIP_UM.book Page 31 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started32 The handset keypad and displayTo navigate with the keypadTo enter the menu system from the main screen, press the center select key.To move through the menus, press the navigation keys (arrows).To select a highlighted menu item, press the center select key.To select one of the items in the action texts area, press the key just below the text you want to select.To go back one level in the current menu, press the right select key (only when Back is displayed above the key).Keypad shortcutsThe following shortcuts are available: When the display is in the main screen, this key gives direct access to the list of contacts.When the display is in the main screen, this key opens a list of the latest incoming, outgoing and missed calls.When the display is in the menu system, the on hook key will exit the menu system and show the main screen.When the display is in the main screen, the right select key will open the list of contacts. From inside the Contacts list, press the first letter of an entry to access the entry in the Contacts list.Alpha-numeric keysWhen the display is in the menu system, an alpha-numeric key will jump to the menu item with the pressed number or, in the Contacts list, to the first entry beginning with the pressed letter. VoIP_UM.book Page 32 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 3322222Getting startedThe displayOverviewThe color display of the IP Handset is divided into sections with different information. The sections are outlined below.BGAN signal and battery statusWhen the IP Handset is connected to a BGAN terminal, the display shows the signal strength of the BGAN signal. If the BGAN terminal is battery powered, the battery status is also displayed.Time IP handset call statusSelected menu itemGeneral indicationsSignal (and battery)Action texts areaMain display areaSignal and batterystatus for wirelesshandsetstatus for BGAN terminalVoIP_UM.book Page 33 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started34 The handset keypad and displayTimeThe display shows the time of day.The format is selectable in the Settings > Date and time menu.General indicationsGeneral indications are icons that show dynamic information such as missed calls, sounds off, keypad locked and microphone muted. For explanations of the icons, see Icons in the display on page 35.IP Handset call statusThis field shows handset status such as whether or not the handset is ready for making calls, or whether there is an ongoing call.For explanations of the icons, see Icons in the display on page 35.Signal and battery status for wireless IP HandsetThis field shows the signal strength for the wireless connection and battery status for the wireless handset.Main display areaThe main display area primarily displays the menus and messages to the user.Action texts areaThe action texts are used to indicate an action that takes place when the corresponding key is pressed. The corresponding key is the key directly below the text (left select, center select or right select).VoIP_UM.book Page 34 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 3522222Getting startedIcons in the displayThe below table explains the icons in your display.Icon MeaningWireless handset (used together with signal strength and battery status).BGAN terminal connected (used together with signal strength and battery status if relevant).Signal strength for wireless handset and/or for BGAN terminal.Battery status for wireless handset and/or for BGAN terminal.The handset is ready for making calls.The handset is not ready for making calls.Incoming call - not yet answered (the handset is ringing).Incoming call in progress.Outgoing call - not yet answered.VoIP_UM.book Page 35 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started36 The handset keypad and displayOutgoing call in progress.Call ended.Missed call.See the Call log for information on the call.The microphone is muted. To reactivate the microphone, select Options (left select key) > Microphone.The handset is in silent mode. All external sounds from the handset - including ring tones - are muted. Voice is not muted.This symbol is shown when you are adjusting the volume.The keypad is locked.To unlock the keypad, press the center select key followed by the left select key.This symbol is used in the Contacts list to indicate that the number is from the phone book of the BGAN terminal and is read-only.When an alpha-numeric key is pressed from inside the Contacts list, this symbol is shown while the handset is searching for entries with the letter pressed.Icon MeaningVoIP_UM.book Page 36 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting startedThe handset keypad and display 3722222Getting startedWait - a task is in progress.Shown in the list of wireless access points: The wireless connection is encrypted.Shown in the list of wireless access points: The wireless connection is not encrypted.Shown in the list of wireless access points: The profile for the wireless access point matches the handset.Icon MeaningVoIP_UM.book Page 37 Wednesday, June 25, 2008 11:06 AM
Chapter 2: Getting started38 What’s next?ScreensaverYou can choose to have a screensaver activated when the handset is not used for 1 minute. This screen shows only the time, handset status and general indications such as missed calls.When you press a key the display returns to the normal display function.To enable or disable the screensaver, enter the menu system, select Settings > Display and select Screensaver. When the box is checked, the screensaver is enabled.What’s next?After reading this chapter you should be able to connect the IP Handset, start up and make a call.The next chapters provide more information on the user interfaces and the setup of the IP Handset. The following chapter, Operating the IP Handset, explains how to setup and use the IP Handset.VoIP_UM.book Page 38 Wednesday, June 25, 2008 11:06 AM
39Chapter 333333Operating the IP HandsetOperating the IP Handset 3In this chapterThis chapter describes how to use the IP Handset. It also describes how to configure the handset and use the display menu system, including a short description of how to use the IP Handset with a BGAN terminal.For information on how to connect and start up the handset, and how to navigate with the keypad, refer to the previous chapter, Getting started.User interfacesThe main user interface for the handset is the display menu system. However, with a computer and a browser you can also use the built-in web server to access the handset. This way you can take advantage of a larger screen and still access a subset of the handset settings.•The display menu system is described in The menu system on page 49. For an overview of the keys and display, and explanation of keys and display symbols, see The handset keypad and display on page 27.•The web server is described in Using the web server on page 77.VoIP_UM.book Page 39 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset40 Handset functionsHandset functionsMaking callsHandset readyWhen the status field for the IP Handset shows ready , you can make or receive calls.VoIP_UM.book Page 40 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetHandset functions 4133333Operating the IP HandsetTo make a callTo make a call, simply type the phone number and press or #.The display shows the progress as follows:Note If the handset is in the cradle while you make the call, the mode will automatically be hands-free (default function). For further information, see To set up the function of the cradle on page 66.Press off hookHang upThe call is answeredVoIP_UM.book Page 41 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset42 Handset functionsYou can also call a number from your contacts or from a list of recent calls:•Contacts: Press the right select key from the main screen and move to the contact you want to call. Then press the off hook key. •Recent calls: To see the latest calls (incoming, outgoing and missed calls), press from the main screen. Press again to call the selected number.For information on how to make calls using a BGAN terminal, see Making a call using a BGAN terminal on page 43.To receive a callWhen the handset is ringing, the display shows the calling name or number, if known.Answer the call by pressing the off hook key in the left side of the keypad , or by removing the handset from the cradle. For information on cradle detection, see To set up the function of the cradle on page 66.Any open menus are closed down when the handset is ringing.You can see unanswered calls under Call log in the IP handset menus or in the web interface.To end or reject a callPress the on hook key to end an ongoing call or to reject an incoming call.When the handset is in hand-held mode, you can also end the call by placing the handset in the cradle.Note If the handset is in the cradle while you answer the call, the mode will automatically be hands-free (by default). VoIP_UM.book Page 42 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetHandset functions 4333333Operating the IP HandsetMaking a call using a BGAN terminalTo make a call from a handset connected to a BGAN terminalTo make a call from a phone or handset connected to a BGAN terminal, dial00 <country code> <phone number> followed by or #.Example: To call Thrane & Thrane in Denmark (+45 39558800), dial 00 45 39558800 followed by or #.For further information on call types and the BGAN terminal, refer to the user manual for your BGAN terminal.To make a call to a handset connected to a BGAN terminalTo make a call to a handset connected to the terminal, dial+870 <Mobile number>•+ is the prefix used in front of the country code for international calls. This is 00 when calling from most countries.•Mobile number: The mobile number of the terminal you are calling. Example: If you are calling from Denmark and the mobile number for 3.1 kHz Audio is 772112345 on your terminal, and you want to make a call to the terminal using 3.1 kHz Audio, dial 00 870 772112345.Note The default call type is set up in the web interface of the BGAN terminal. However, you can select the call type for your call, using a prefix.Dial 1 ∗ before the number to make a Standard Voice call.Dial 2 ∗ before the number to make a 3.1 kHz Audio call.Example: Dial 2 ∗ 004539558800 to make a 3.1 kHz Audio call to Thrane & Thrane in Denmark.Note By default all handsets connected to the terminal will ring on incoming calls.VoIP_UM.book Page 43 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset44 Handset functionsTo see the mobile numbers of your terminal, refer to the information included with your airtime subscription.For more information on call types and the BGAN terminal, refer to the user manual for your BGAN terminal.Note There are two Voice numbers, one for Standard Voice and one for 3.1 kHz Audio.VoIP_UM.book Page 44 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetHandset functions 4533333Operating the IP HandsetQuick settingsTo control the volumeTo adjust the voice volume during a call (with the display in the main screen), press  or  on the keypad. To use hands-free operationTo enable hands-free operation during a call, use the right select key to select Handsfree. To go back to hand-held mode, press the right select key again.In hands-free mode the sound is routed to a speaker, so that you can use the phone without holding it close to the ear. You can adjust the volume with  or  as described in the previous section.Handset in cradle:You can also make a hands-free call by leaving the handset in the cradle while making the call. Similarly you can answer a call using hands-free mode by leaving the handset in the cradle while answering the call. In both cases, the default function is as follows:• If you remove the handset from the cradle during the call, the mode will automatically change to hand-held.• When the handset is out of the cradle in hand-held mode, the call will be terminated when you put the handset back in the cradle. • When the handset is out of the cradle in hands-free mode, you can put it back in the cradle without terminating the call.To mute the microphoneTo mute the microphone during a call, select the left Options menu and select Microphone mute.Note You can change this default function under Settings > Cradle, if you want the handset to be independent of the cradle. For further information, see To set up the function of the cradle on page 66.VoIP_UM.book Page 45 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset46 Handset functionsTo lock the keypadTo lock the keypad, select the left Options menu and select Lock keypad.When the keypad is locked you can still answer incoming calls.To unlock the keypad, press the center select key and then the left select key.To use night modeThe display has a night mode for operation in low light areas. In night mode, the colors are changed to make the display more suitable for night operation.To activate night mode, select the left Options menu and select Night mode.To use stealth modeThe display has a stealth mode which turns off all lights and/or sounds for external events. Note, however, that the keypad will still light up when you press a key. To activate stealth mode, select the left Options menu and select Stealth mode.Note Stealth mode is only activated for the items you have selected in the Stealth mode menu. See To use stealth mode on page 64.VoIP_UM.book Page 46 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetHandset functions 4733333Operating the IP HandsetWriting text in the handsetHow to use the keysPress ∗ before the alpha-numeric key to switch between lower case, upper case and numbers.There are 3 or 4 letters on each key. To obtain the other letters on the key, press the key again.To move the cursor in the text, use the arrow keys.To delete the letter just before the cursor, press the left select key Clear. Hold the key to delete all the text.For a list of the key-functions in text-mode, see the table on page 31.ExampleTo type “He”, do as follows:1. Press ∗ one or two times until the lower left corner of the display shows upper case letters.2. Press the key 4 ghi two times to display the letter H. 3. Press ∗ again until the lower left corner of the display shows lower case letters.4. Press the key 3 def two times to display the letter e.VoIP_UM.book Page 47 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset48 Handset functionsUsing a headsetYou can connect a headset to the wireless IP Handset as follows:Plug the headset jack into the jack connector on the side of the handset.The microphone and speaker of the handset are automatically disabled and the headset is used instead.VoIP_UM.book Page 48 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 4933333Operating the IP HandsetThe menu systemAccessing the menu systemTo access the menu system from the main screen, press the center select key.Move around in the menus with the arrow keys and select with the select keys. Leave the menu system by pressing the on hook key.VoIP_UM.book Page 49 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset50 The menu systemMenu overviewThe following drawing shows an overview of the menu system.Note The Wireless network menu under Network and the Country menu under Network > Settings are not present in the wired handset!BGANRegisteredProfile 2Not in useProfile 3Not in useMissed callsReceived callsDialled numbersManageCall logContactsStatusNetworkSettingsSIPBGANMain menuPhone identificationNetwork informationSoftware versionStatusEnter PIN codeSoundStealthCall servicesCradleDisplayWeb serverDate and timeLanguageFactory defaultWireless networkSettings Noise cancellationEcho cancellationUse BGAN timeTimeDateFormat (12/24h)Time zoneActive backlight (%)Standby backlight (%)Scre ensa verTransparencyRinging toneTones volumeKey pad cli ckSuppress audioSuppress backlightUse stealthCountryAutomatic IP (DHCP)UMTS statusCNo (signal strength)PIN statusAccess P 1ConnectedAccess P 2Answer when liftedVoIP_UM.book Page 50 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 5133333Operating the IP HandsetCall logTo see the call logNote that the call log can hold maximum 100 calls. You can delete calls from the call log. For further information, see the next pages in this section.Do as follows:1. From the main menu, select Call log.2. Select the list you want to see.3. If you want to see details for a call, move to the call and select View.The display shows the name (if known), the number, time of the call and duration.To add a number from the call log to the ContactsDo as follows:1. In the call log, go to the call and select Options.2. Select Add to contacts.Note that the Contacts list can hold maximum 100 entries.3. Type in the name of your new contact and select OK.VoIP_UM.book Page 51 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset52 The menu systemTo delete a number from the call logDo as follows:1. In the call log, go to the call and select Options.2. Select Delete.3. Select Yes.To delete all numbers in a call log folderDo as follows to delete all numbers in the call log, or all numbers in a subfolder of the call log.1. In the call log menu (not in one of the subfolders) select Manage.2. Select the folder you want to empty.3. Select Yes.To see memory usage in the call logTo see the number of stored entries and the maximum allowed number of entries, do as follows:1. In the call log menu (not in one of the subfolders) select Manage.2. Select Memory usage.VoIP_UM.book Page 52 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 5333333Operating the IP HandsetContactsTo see your contactsDo one of the following:• From the main screen, press the right select key,• from the main screen, press , or• from the main menu, select Contacts.If a contact is from the BGAN phone book it is marked with . This means you cannot edit or delete the entry.To call a contactDo as follows:1. In your Contacts list, scroll to the contact you want to call.2. Press the off hook key.To add a contactDo as follows:1. In your Contacts list, press the left select key, Options.2. Select Add.Note that the Contacts list can hold maximum 100 entries.3. Type in the name of your contact and select OK.The name can be maximum 32 characters.For information on how to enter text, see Writing text in the handset on page 47.4. Scroll to Number and select Edit.5. Type in the number of your contact and select OK.The number can be maximum 32 characters.VoIP_UM.book Page 53 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset54 The menu systemTo edit a contactDo as follows:1. In your Contacts list, scroll to the contact you want to edit.2. Press the left select key, Options.3. Select View/Edit.4. Select Edit.5. Change the name of your contact and select OK.For information on how to enter text, see Writing text in the handset on page 47.6. Scroll to Number and select Edit.7. Change the number of your contact and select OK.To delete a contactDo as follows:1. In your Contacts list, scroll to the contact you want to delete.2. Press the left select key, Options.3. Select Delete.4. Press the left select key, Yes.The contact is now deleted from your Contacts list.VoIP_UM.book Page 54 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 5533333Operating the IP HandsetStatusTo view status for the handset, do as follows:1. From the main menu, select Status.2. Select Phone identification to see the serial number of the IP Handset.3. Select Network information to see:• DHCP Enabled/Disabled• IP address• Subnet mask address• Default gateway• Physical address (MAC)4. Select Software version to see the version of the IP Handset software.VoIP_UM.book Page 55 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset56 The menu systemNetworkTo connect to the wireless networkIf your handset has been connected to the wireless access point before, it will automatically attempt to establish a connection as soon as the access point is within reach.If it is the first time you connect your handset to the wireless access point, you need to manually connect to the access point.To connect to the access point, do as follows:1. Start up your wireless access point.2. Start up the handset.3. Enter the menu system and select Network > Wireless network.A list appears with all wireless access points within reach, together with previously connected access points.• means the handset already has a profile for this access point.• means the access point uses encryption.• means the access point does not use encryption.The connected access point (if any) is always placed at the top.4. Select Connect at the network you want to connect to.If your access point does not use encryption, the handset will automatically connect and create a new profile for the access point.Note The Wireless network menu described in the following sections is only available in the wireless handset. For the wired handset, go to To select the IP mode on page 61.VoIP_UM.book Page 56 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 5733333Operating the IP HandsetIf your access point uses encryption and it is the first time you connect, you will be prompted for security settings. Select OK to enter the Profiles menu. Then enter the encryption key as described in the next section (from step 5).When the profile matches the access point, and you have selected Connect, the handset will attempt to establish a connection. If the access point is connected to a BGAN terminal, see Using a BGAN terminal on page 21 for information on how to connect to the BGAN network.When the handset is ready for use, you will see the handset ready symbol in the top right corner of the display.VoIP_UM.book Page 57 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset58 The menu systemTo edit a Wireless network profileTo edit a Wireless network profile, do as follows:1. From the main menu, select Network > Wireless network.2. Select the access point you want to change profile for.3. Press the left select key, Options.Note that if no profile is defined for the selected access point, this menu will only show Connect and Manage.4. Select Edit/View profile.There are three types of profile, depending on the type of encryption used. There are three types of encryption mode:•WEP•WPA2-PSK (AES only)•No securityIn this example, the security mode is WPA2-PSK.The SSID and security mode of the selected access point are automatically detected by the handset.5. Select whether you will enter the encryption key in hexadecimal numbers or text.6. Enter your encryption key.7. Select one of the following:• Connect (left key) if you want to connect immediately to the access point, or • Back (right key) if you want to save the profile for later.VoIP_UM.book Page 58 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 5933333Operating the IP HandsetTo delete a Wireless network profileTo delete a Wireless network profile, do as follows:1. In the Wireless network list, go to the access point for which you want to delete the profile.2. Select Options (left select).3. Select Delete profile.4. Select Yes (left select).The profile for the selected access point is now deleted. If the access point uses encryption, your handset will not be able to connect to the access point unless the security settings are entered again.To delete all Wireless network profilesTo delete all Wireless network profiles, do as follows:1. From the Wireless network list, select Options (left select).2. Select Manage.3. Select Delete all profiles.4. Select Yes (left select) to confirm.Important When you delete all profiles you will not be able to connect to any access point using encryption, unless you enter the security settings again!VoIP_UM.book Page 59 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset60 The menu systemTo create a new Wireless network profileNormally a new profile is automatically created when you connect to an access point.If you need to define a profile for an access point that is not currently within reach, do as follows:1. From the Wireless network list, select Options (left select).2. Select Manage.3. Select Add profile.4. Type in the SSID of the access point.5. Select OK.A new profile is now created6. Enter the security information for the access point. For further information, see To edit a Wireless network profile on page 58.To see memory usage in the list of Wireless network profilesTo see the number of stored profiles and the maximum allowed number of profiles, do as follows:1. From the Wireless network list, select Options (left select).2. Select Manage.3. Select Memory usage.VoIP_UM.book Page 60 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 6133333Operating the IP HandsetTo set the country for wireless network useTo make sure you have the right settings for the country your handset is currently located in, you have to enter the country in the handset.To enter the country, do as follows:1. Select Network > Settings > Country.2. Scroll to the country your handset is located in and select it.If the country is not in the list, select Other.To select the IP modeYou can select whether or not the IP Handset should use DHCP to obtain a dynamic IP address. We recommend using DHCP.Do as follows:1. From the main menu, select Network.2. Select Settings.3. Do one of the following:• If the IP Handset should use DHCP to automatically obtain an IP address, check the box next to Automatic IP (DHCP) and select Back or press on hook to exit completely. • If the IP address is to be a static IP address, uncheck the box next to Automatic IP (DHCP). Then select Yes to confirm and continue to the next step.Important In some countries, the use of WLAN is not allowed. Before continuing, make sure WLAN is allowed and licensed in the country where you intend to use it.VoIP_UM.book Page 61 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset62 The menu system4. If you selected not to use DHCP, scroll down to IP address.5. Click Edit, type in the IP address and select OK. 6. Continue to Subnet mask, Gateway, Primary DNS and Secondary DNS and enter them in the same way.7. S ele ct Back or press on hook to exit.The handset will now use the static information you entered, in stead of using DHCP.VoIP_UM.book Page 62 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 6333333Operating the IP HandsetSettingsOverviewTo access the Settings menu, select Settings from the main menu.To adjust the soundTo adjust the sounds of the handset, do as follows:1. From the Settings menu, select Sound.2. Move to the sound you want to adjust.3. For Keypad click, select Edit to change the setting.4. For the other settings, use the keys  and  to change the setting, or select Edit, select the setting you want and select OK.VoIP_UM.book Page 63 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset64 The menu systemTo use stealth modeStealth mode is used when the IP Handset should not be noticed. You can select stealth for sound, for light, or for both.Do as follows:1. From the Settings menu, select Stealth.2. Move to Suppress audio and/or Suppress backlight and select Edit to change the setting.3. Move to Use stealth and press Edit to check/uncheck the box.4. When stealth is set up in this menu you can activate and deactivate it from the main screen by selecting Options > Stealth.Note These settings are only activated when Use stealth is checked.VoIP_UM.book Page 64 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 6533333Operating the IP HandsetTo enable or disable Noise cancellation and Echo cancellationDo as follows:1. From the Settings menu, select Call services.2. Move to Noise cancellation and/or Echo cancellation and use Select to change the setting.• Echo cancellation should normally be checked (on).• Noise cancellation should only be checked when the handset is used in a noisy environment.VoIP_UM.book Page 65 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset66 The menu systemTo set up the function of the cradleYou can select whether the handset should detect the cradle or not. Do as follows:1. From the Settings menu, select Cradle.2. To have the handset detect whether or not it is in the cradle, check the box. This is the default mode. The function is as follows:• You can answer calls by removing the handset from the cradle, and terminate a call by putting the handset back in the cradle. • The handset automatically changes to hands-free when you make or answer a call with the handset in the cradle. • If you take the handset from the cradle during the call, it automatically changes back to hand-held.• In hand-held mode, when you put the handset in the cradle, the call is terminated. • In hands-free mode, when you put the handset in the cradle the call is not affected.3. To make the handset independent of the cradle, uncheck the box. This means you must always use or # and to start and end calls, and you can only enable or disable hands-free operation by using the keypad.VoIP_UM.book Page 66 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 6733333Operating the IP HandsetTo set up the displayTo change the display settings, do as follows:1. From the Settings menu, select Display.2. Move to the setting you want to change.3. For the backlight settings, use the keys  and  to change the percentage.Standby backlight can be set to maximum 50%, and the Standby backlight cannot be set higher than the Active backlight.4. For the remaining settings, select Edit to check/uncheck the box.The backlight is on for 15 seconds after the last key press.The screensaver is activated 1 minute after the last key press.To enable or disable the web serverTo enable or disable the built-in web server of the handset, do as follows:1. From the Settings menu, select Web server.2. Select Edit to enable or disable the web server. The default settings is enabled (checked).For information on the web server, see Using the web server on page 77.VoIP_UM.book Page 67 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset68 The menu systemTo set the date and timeTo set the date and time, do as follows:1. From the Settings menu, select Date and time.2. If your handset is connected to a BGAN terminal and you want to use the UTC time received from the BGAN satellite, select Use BGAN time. Then leave the menu.3. If you want to set the date and time manually, uncheck the Use BGAN time box. Then continue to the following steps.4. To change the time, move to Time: and press Edit. Then type in the new time and select OK. The new time is activated immediately.5. To change the date, move to Date: and press Edit. Then type in the new date and select OK.6. To switch the time format between 24h and 12h, use the keys  and , or select Edit and select the wanted format.7. To change the time zone, use the keys  and , or select Edit and select the wanted time zone.To select the languageThis setting is for future use. Only English language is available at this time.Note The date and time is only maintained as long as the handset is powered!VoIP_UM.book Page 68 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 6933333Operating the IP HandsetTo apply factory default settingsTo return to factory default for all settings, do as follows:1. From the Settings menu, select Factory default.2. Select Yes.All settings and status information are now changed to factory default settings. Note that in some cases this operation may take up to 30 seconds.Important All settings and status information are lost when you accept this setting!VoIP_UM.book Page 69 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset70 The menu systemSIPOverviewThe handset communicates using Session Initiation Protocol (SIP). The profile used for communication depends on your subscription.To activate a profileThe default profile is the BGAN profile, which is used when the IP Handset is connected to a BGAN terminal.To activate a profile, do as follows:1. From the main menu, select SIP.2. Move to the profile you want to use for communication, and select Connect. VoIP_UM.book Page 70 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 7133333Operating the IP HandsetTo add a new SIP profileThe handset can hold up to 10 profiles.Do as follows:1. In the SIP menu, select Options (left select key).2. Select Add.3. Type in the name to use for the new profile and select OK.4. Move to SIP server and select Edit.5. At Server name / IP:, select Edit again.6. Type in the server name (URL) or IP address and select OK.7. Type in the port number for the SIP server and select OK.8. Select Back.VoIP_UM.book Page 71 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset72 The menu system9. Continue through the items in the list, selecting Edit, typing in the information and entering with OK.The items are:•User nameWhen connecting to a BGAN terminal, the user name should be the same as the local number for the handset.•PasswordWhen connecting to a BGAN terminal, the password must match the handset password entered in the terminal.•Codec prioritySelect the codec type that should have the highest priority. You may select G.711 or G.729 A/B.10. When you have made your changes, select Back.11. If you want to connect immediately with the new profile, select Connect. If not, select Back to leave the menu.To edit a profile1. In the list of profiles, go to the profile you want to change and select Options > Edit/View.2. Edit the settings as described in the previous section.Note For the BGAN profile, only the user name and password can be changed. The default user name and password are 0501 and 0501.VoIP_UM.book Page 72 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetThe menu system 7333333Operating the IP HandsetTo delete a profileDo as follows:1. In the SIP menu, move to the profile you want to delete and select Options.2. Select Delete.3. Select Yes.To delete all profilesDo as follows:1. From the SIP settings menu, select Options (left select key).2. Select Manage.3. Select Delete all.4. Select Yes.To see memory usage in the list of SIP profilesTo see the number of profiles in the list and the maximum allowed number of profiles, do as follows:1. From the SIP settings menu, select Options (left select key).2. Select Manage.3. Select Memory usage.Important All profiles except BGAN are deleted - this means that you will only be able to connect your handset using the BGAN profile.VoIP_UM.book Page 73 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset74 The menu systemBGANOverviewWhen the IP Handset is connected to a BGAN terminal, the handset provides a dedicated BGAN menu for the terminal. The following sections describe this menu.To see the BGAN statusDo as follows:1. From the menu system select BGAN.2. Select Status.The status menu shows the following information:•UMTS status shows the status of the BGAN connection, for example Ready or Registering.•CNo shows the signal strength of the BGAN connection.•PIN status shows status of the PIN, for example whether the terminal is waiting for a PIN.VoIP_UM.book Page 74 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP HandsetWhat’s next? 7533333Operating the IP HandsetTo enter the PIN for the BGAN terminalNote that this menu item is only available if the BGAN terminal is waiting for a PIN.Do as follows:1. From the BGAN menu select Enter PIN code.2. Type in the Administrator user name for the terminal and select OK.For information on how to type text in the handset, see Writing text in the handset on page 47.3. Type in the Administrator password for the terminal and select OK.4. Type in the PIN for the terminal and select OK.What’s next?This chapter has described the basics of how to use the IP Handset.The following chapter, Using the web server, describes how to use the built-in web server of the IP Handset.VoIP_UM.book Page 75 Wednesday, June 25, 2008 11:06 AM
Chapter 3: Operating the IP Handset76 What’s next?VoIP_UM.book Page 76 Wednesday, June 25, 2008 11:06 AM
77Chapter 444444Using the web serverUsing the web server 4In this chapterThis chapter describes how to use the web server in your IP Handset system.IntroductionThe web serverThe web server is built into the IP Handset and is primarily used for uploading software and for editing contacts.You can access the web server from a computer connected to the BGAN terminal you are using for your handset. Use a standard Internet browser. Internet Explorer 6.0 and 7.0 on Windows, Firefox 2.0 on Windows, Firefox on Linux and Safari on MAC have been tested successfully with the web server. You may be able to use other browser versions as well.Browser settingsThe Proxy server settings in your browser must be disabled before accessing the web server. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web server only, if you wish. Consult your browser help for information.VoIP_UM.book Page 77 Wednesday, June 25, 2008 11:06 AM
Chapter 4: Using the web server78 IntroductionTo disable the use of a Proxy server completely, do as follows:1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings.2. Uncheck the box labeled Use a proxy server for your LAN. 3. Click OK.When the proxy server settings are disabled, close your browser. You may need to change this setting back on return to your Internet connection.Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different.VoIP_UM.book Page 78 Wednesday, June 25, 2008 11:06 AM
Chapter 4: Using the web serverIntroduction 7944444Using the web serverAccessing and navigating the web serverTo access the web serverTo access the web server from a computer, do as follows:1. Start up your computer, the BGAN terminal and the IP Handset.2. Connect your computer to the BGAN terminal using a standard LAN cable.3. Connect your IP Handset to the BGAN terminal as described in Getting started on page 7.4. Open your browser on the computer and enter the IP address of the IP Handset.You can find the IP address in the handset menus under Status > Network information.VoIP_UM.book Page 79 Wednesday, June 25, 2008 11:06 AM
Chapter 4: Using the web server80 IntroductionOverview of the web serverThe web server consists of the following sections.•The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section.•The icon bar shows a LAN icon when the handset is connected using the LAN interface, or a Wireless LAN icon if the handset is connected using the Wireless LAN interface.•The contents section shows the page selected in the navigation pane. This section is used for viewing or changing settings, or for performing actions.NavigationIcon BarPaneContents SectionVoIP_UM.book Page 80 Wednesday, June 25, 2008 11:06 AM

Navigation menu