VTech Telecommunications 80-6948-00 1.9 GHz CORDLESS PHONE - BASE User Manual EL51109 manual 081215

VTech Telecommunications Ltd 1.9 GHz CORDLESS PHONE - BASE EL51109 manual 081215

MANUAL 1 OF 4

User’s manual
EL51109
DECT 6.0 cordless telephone
with caller ID/call waiting
Congratulations
on purchasing your new AT&T product. Before using this AT&T product, please
read the Important safety information on pages 45-46 of this manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model #: EL51109
Type: DECT 6.0 cordless telephone
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect
our environment. We are proud to mark this product with the
ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids
and cochlear impacts. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association. Used
under license.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
© 2009 Advanced American Telephones.
All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones,
San Antonio, TX 78219. Printed in China.
User’s manual
EL51109
DECT 6.0 cordless telephone
with caller ID/call waiting
Parts checklist
Save your sales receipt and original packaging in the event warranty service is
necessary.
Your telephone package contains the following items:
User’s manual Quick start guide
Cordless handset
Battery for
cordless handset
Battery compartment cover
Power adapter
for telephone
base
Telephone line cord
Telephone base
Wall mount bracket
Quick start guide
EL51109
DECT 6.0 cordless telephone
with caller ID/call waiting
Getting Started
Quick reference guide - handset ..1
Quick reference guide - handset
& telephone base ..................................2
Installation................................................3
Telephone base installation.............4
Battery installation & charging ......5
Wall installation .....................................7
Tabletop to wall installation ........7
Wall to tabletop installation ........8
Handset settings
Telephone settings ...............................9
Ringer volume .....................................9
Ringer tone ........................................10
Key tone ..............................................10
LCD language....................................11
Set date/time....................................11
Voicemail (visual message
waiting) indicator ............................12
Clear voicemail indication ..........13
Home area code..............................14
Telephone operation
Making, answering, and ending
calls...........................................................15
Making a call.....................................15
On-hook dialing (predialing) .....15
Answering a call..............................15
Temporary ringer silencing ........15
Ending a call......................................15
Handset operation............................. 16
Auto off ............................................... 16
Speakerphone information ........ 16
Last number redial......................... 16
Options while on calls..................... 17
Volume control................................ 17
Call waiting........................................ 17
Mute ...................................................... 17
Chain dialing ..................................... 18
Handset locator .................................. 19
Directory
About the directory .......................... 20
Shared directory.............................. 20
Capacity............................................... 20
Exiting the directory...................... 20
Create directory entries.................. 21
To create a new directory
entry...................................................... 21
Review directory................................. 23
To review directory entries........ 23
Search directory ................................. 24
To search by name ........................ 24
To dial, delete or edit entries ...... 25
Display dial ........................................ 25
To delete an entry ......................... 25
To edit an entry............................... 25
Caller ID
About caller ID.................................... 26
User’s manual
EL51109
DECT 6.0 cordless telephone
with caller ID/call waiting
Table of contents
Information about caller ID with
call waiting.........................................26
Caller ID operation ............................27
Memory match .................................27
Missed (new) calls indicator ......27
Caller ID history ..................................28
How the caller ID history (call log)
works.....................................................28
To review the caller ID
history...................................................29
Make a call log entry ready to
dial..........................................................29
Dial a call log entry .......................30
Delete entries ...................................30
Save a call log entry to the
directory ..............................................31
Reasons for missing caller ID
information ............................................32
Appendix A
Alert tones and lights ......................33
Screen icons ......................................33
Handset alert tones .......................33
Lights.....................................................33
Appendix B
Handset display screen
messages................................................34
Appendix C
Troubleshooting ..................................36
Appendix D
Maintenance..........................................44
Appendix E
Important safety information .......45
Safety information..........................45
Especially about cordless
telephones..........................................45
Precautions for users of implanted
cardiac pacemakers.......................46
Pacemaker patients .......................46
Appendix F
FCC part 68 and ACTA ....................47
Appendix G
FCC part 15........................................... 49
Appendix H
Limited warranty ................................ 50
Appendix I
Technical specifications.................. 53
DECT 6.0 digital technology...... 53
Telephone operating range....... 53
Extended range and clarity ....... 53
Index ................................................54
Getting started
1
Quick reference guide - handset
SDIR/VOLUME
Press DIRS to show directory
entries (page 23) when the
phone is not in use.
Press to scroll up while in
menus (page 9). Press
SVOLUME to increase the
volume level during a call
(page 17).
Charge light
The charge light will be on when
the handset is charging
(page 6).
REDIAL/PAUSE
Press to view redial memory
(page 16). While entering
numbers, press and hold to
insert a dialing pause (page 21).
SPEAKER
Press to switch between
speakerphone and handset
(page 16).
MENU/SELECT
Press to display the menu (page
9). Once in the menu, press to
select an item or save an entry
or setting.
OFF/CLEAR
Press and hold while the
telephone is not in use to erase
the missed calls indicator.
During a call, press to hang up
(page 15).
While using menus, press to
cancel an operation, back up to
the previous menu, or exit the
menu display (page 9).
MUTE
During a call, press to mute
microphone (page 17).
DELETE
While reviewing the caller ID
history or directory, press to
delete an individual entry (page
25 and 30).
While predialing, press to delete
digits (page 15).
1
While reviewing a call log entry,
press repeatedly to add or
remove 1 in front of the
telephone number before dialing
or saving it in the directory
(page 29).
#
Press repeatedly to display
other dialing options when
reviewing a call log entry
(page 29).
TCID/VOLUME
Press TCID to show caller ID
information (page 29) when the
phone is not in use.
Press to scroll down while in
menus (page 9). Press
TVOLUME to decrease the
volume level during a call
(page 17).
Phone/FLASH
Press to make or answer a call
(page 15).
During a call, press to answer an
incoming call when you receive
a call waiting alert (page 17).
Getting started
2
Quick reference guide - handset & telephone base
IN USE indicator
On when the handset is
in use.
Flashes quickly when
there is an incoming call.
VOICEMAIL indicator
Flashes when you have
new voicemail.
Voicemail service is
offered by your local
telephone company
(page 12).
HANDSET LOCATOR
Press to make handsets
beep so you can locate
them (page 19).
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Main menu
>shows a highlighted item
Using menus
Press S or T to scroll through
menu items.
Press MENU/SELECT to select or
modify a highlighted item.
Press OFF/CLEAR to cancel
an operation, back up to the
previous menu, or exit the menu
display.
Main menu
DIRECTORY (page 21)
CALL LOG (page 29)
RINGER VOLUME (page 9)
RINGER TONE (page 10)
KEY TONE (page 10)
LCD LANGUAGE (page 11)
SET DATE/TIME (page 11)
CLR VOICEMAIL (page 13)
HOME AREA CODE (page 14)
Menu
Getting started
3
Installation
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 7). For optimum range
and better reception, place the telephone base in a central and open
location.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see the following page). The
filter prevents noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL
filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as: television sets, VCRs, or other cordless
telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of the washing machine or
workbench.
You must install and charge the
handset battery before using the
cordless handset.
See page 5 for easy
instructions.
STOP!
Getting started
4
Telephone base installation
Install the telephone as shown below.
The telephone base is ready for table use. If you want to change to wall
mounting, see page 7 for details.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement power
adapter, visit our website at ww.telephones.att.com, or call 1 (800) 222-
3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-
the-table or cabinet outlet.
5. Plug the other end
of the telephone
line cord into a
telephone jack or a
DSL filter. 1. Plug one end of
the telephone
line cord into
the telephone
jack on the
bottom of the
telephone base.
3. Route the power
adapter cord
through the slot.
4. Plug the large end
of the power
adapter into an
power outlet not
connected to a wall
switch.
2. Plug the small
end of the power
adapter into the
power jack on
the bottom of
the telephone
base.
Telephone line cord
If you have DSL high speed
Internet service a DSL filter
(not included) is required.
Getting started
5
Battery installation & charging
Install the battery as shown below. After installing the battery, you might be
able to make and receive short calls. For best performance, charge the
handset for at least 16 hours before use. When not in use, place the handset in
the telephone base. See the table on page 53 for battery operating times.
If the battery is depleted, it may take approximately four minutes to charge the
handset before it can resume screen display. The screen will continue to
display LOW BATTERY until the battery has charged for approximately one
hour; the backlight on the handset disables when in LOW BATTERY mode.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
and the handset
cannot be used.
Charge until the screen
shows LOW BATTERY
(at least 10 minutes).
The screen shows
PLACE IN CHARGER
and flashes
Battery has very little
charge the handset
cannot be used.
Charge until the screen
shows LOW BATTERY
(about four minutes).
The screen shows LOW
BATTERY, flashes,
and the handset beeps
once every minute.
Battery has enough
charge to be used for a
short time. There is not
yet enough charge to
use the speakerphone.
Charge until the screen
shows HANDSET X
(about one hour).
The screen shows
HANDSET X.
Battery is charged. To keep the battery
charged, place it in the
base when not in use.
Getting started
6
Battery installation & charging
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com, or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To replace the battery, press the tab and slide the
battery compartment cover downwards. Lift out the
old battery and disconnect it from the handset.
Follow the instructions on the previous page to
install and charge the new battery.
Step 1
Plug the battery securely
into the connector inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied battery
with the label THIS SIDE
UP facing up as indicated.
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards
until it clicks into
place.
Step 3
Charge the handset by
placing it face up in the
telephone base. The
CHARGE light is on when
charging.
Getting started
7
Wall installation
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall bracket to connect with a
standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting
plate.
Tabletop to wall installation
1. Position the telephone base as shown below. Insert the extended tabs
(marked A) of the wall bracket into the slots on the back of the telephone
base (marked A). Push the telephone base down until it is securely in
place.
2. If you are using a DSL filter, plug the line cord into the filter now. Route
the telephone line cord (or DSL filter) through the wall bracket hole. Route
the power cord out of the bottom of the telephone.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled buy a wall switch.
4. Align the holes on the bracket with the standard wall plate and slide the
bracket down until locks securely. Bundle the telephone line cord and
power adapter cord neatly with a twist tie.
1. 2.
3. 4.
Getting started
8
Wall installation
Wall to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, unite them
first.
2. Push the telephone base down to detach it from the black plastic wall
bracket. Unplug the telephone line cord (or DSL filter) from the wall.
Unplug the power adapter from the power outlet.
3. See Telephone base installation on page 4.
Handset settings
9
Telephone settings
Use the menus to change the telephone’s settings.
1. Press MENU/SELECT in idle mode (when the phone is not in use) to enter
the main menu.
2. Use TCID or DIRS to scroll to the feature to be
changed. When scrolling through the menu, the top
menu item is always highlighted with a > symbol.
3. Press MENU/SELECT to select the highlighted item.
Ringer volume
You can set the ringer volume level (1-6), or turn the ringer
off. When the ringer is off, appears in the handset
screen.
1. Press MENU/SELECT in idle mode to enter the main
menu.
2. Use TCID or DIRS to scroll to >RINGER VOLUME, then
press MENU/SELECT.
3. Press TCID or DIRS to sample each volume level.
4. Press MENU/SELECT to save your preference and return to the main menu.
NOTE: To cancel an operation, back up to the previous menu or exit the menu
display, press OFF/CLEAR. Press and hold OFF/CLEAR to return to idle mode.
NOTE: The ringer volume also determines the ringer levels of the paging tone when
initiating the handset locator feature (page 19). If the handset ringer volume level is
set to off, that handset is silenced for all incoming calls and paging.
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Handset settings
10
Telephone settings
Ringer tone
This feature allows you to choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main
menu.
2. Use TCID or DIRS to scroll to RINGER TONE, then
press MENU/SELECT.
3. Press TCID or DIRS to get to the next ringer tone and
to hear a sample of it.
4. Press MENU/SELECT to save your preference and return
to the main menu.
Key tone
The handset is factory programmed to beep with each key
press. If you turn off the KEY TONE, there are no beeps
when you press keys.
1. Press MENU/SELECT in idle mode to enter the main
menu.
2. Use TCID or DIRS to scroll to >KEY TONE, then press
MENU/SELECT.
3. Press TCID or DIRS to select ON or OFF.
4. Press MENU/SELECT to save your preference and return
to the main menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
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Handset settings
11
Telephone settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main
menu.
2. Use TCID or DIRS to scroll to >LCD LANGUAGE, then
press
MENU/SELECT.
3. Press TCID or DIRS to select ENGLISH, FRANCAIS or
ESPANOL.
4. Press MENU/SELECT to save your preference and return
to the main menu.
If you subscribe to caller ID service, the day and time are set automatically
with each incoming call. The year must be set so that the day of the week
can be calculated from the caller ID information.
Set date/time
Follow the steps below to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Press TCID or DIRS to scroll to >SET DATE/TIME, then
press MENU/SELECT.
3. Press TCID or DIRS to select the month, or enter the
correct number using the dial pad, then press
MENU/SELECT to confirm.
4. Press TCID or DIRS to select the day, or enter the
correct number using the dial pad, then press
MENU/SELECT to confirm.
5. Press TCID or DIRS to select the year, or enter the correct number using
the dial pad, then press MENU/SELECT to confirm.
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Handset settings
12
Telephone settings
6. Press TCID or DIRS to select the hour, or enter the
correct number using the dial pad, then press
MENU/SELECT to confirm.
7. Press TCID or DIRS to select the minute, or enter the
correct number using the dial pad, then press
MENU/SELECT to confirm.
8. Press TCID or DIRS to select the AM or PM, then press
MENU/SELECT to confirm. There is a confirmation tone.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your local
telephone company, this feature provides a visual indication
when you have new voicemail messages. The VOICEMAIL
light on the telephone base flashes, and NEW VOICEMAIL
and the icon appear on the handset screen.
NOTE: If the clock is not set when a message is recorded, the system will announce,
"Time and day not set" before the message is played.
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