ViaSat AT2220 Fixed L-Band satellite modem with WLAN and Bluetooth User Manual II
ViaSat, Inc. Fixed L-Band satellite modem with WLAN and Bluetooth II
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Contents
- 1. User Manual
- 2. User Manual I
- 3. User Manual II
User Manual II
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| Document ID | 3022085 |
| Application ID | YB2fq0VlB06dABB01pwMgA== |
| Document Description | User Manual II |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 119.17kB (1489657 bits) |
| Date Submitted | 2016-06-08 00:00:00 |
| Date Available | 2016-12-01 00:00:00 |
| Creation Date | 2016-05-11 15:37:37 |
| Producing Software | Adobe PDF Library 10.0 |
| Document Lastmod | 2016-05-11 15:37:48 |
| Document Title | User Manual II |
| Document Creator | Acrobat PDFMaker 10.1 for Word |
| Document Author: | Jensen, Katrine Søs |
Document Number: 98-150578-A Release Date: May 11 2016 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Service and support, or from the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text. Thrane & Thrane A/S is trading as Cobham SATCOM. Copyright © 2016 Thrane & Thrane A/S. All rights reserved. Trademark Acknowledgements • • Google Chrome™ is a trademark or registered trademark of Google, Inc. Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners. This technical data is subject to the United States (U.S.) Export Administration Regulations (EAR). Diversion contrary to U.S. law is prohibited. 98-150578-A EXPLORER 122 User Manual FCC Regulatory Information Compliance Statement (Part 15.19) The enclosed hardware device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that may cause undesired operation of the device. Warning (Part 15.21) Changes or modifications not expressly approved by ViaSat could void the user’s authority to operate the equipment. Manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Industry Canada (IC) Regulatory Information This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210. Cet appareil numérique de la classe B est conforme à la norme NMB-003, CNR-Gen et CNR210 du Canada. Open Source License Notification This product incorporates various open source software packages that are distributed under license terms as described at: http://www.viasat.com/FOSS-Usage 98-150578-A EXPLORER 122 User Manual Warnings, Cautions, and Notes Text marked with “Warning”, “Caution” or “Note” show the following type of data: WARNING: A Warning is an operation or maintenance procedure that, if not obeyed, can cause injury or death. CAUTION: A Caution is an operation or maintenance procedure that, if not obeyed, can cause damage to the equipment. NOTE: A Note gives information to help the reader. General Safety Precautions General safety precautions are as follows: WARNING: There are no user-serviceable parts inside the terminal. The terminal should only be opened by a technician that is trained and certified to service the EXPLORER 122 Terminal. WARNING: This device emits radio frequency (RF) energy when in transmit mode. In order to comply with FCC RF Exposure limits, the unit must be installed in such a way as to ensure that a minimum separation distance of 44 cm (18 inches) is maintained between the antenna and any nearby persons. 98-150578-A ii EXPLORER 122 User Manual About this Manual This manual contains information about the EXPLORER 122 Mobile Terminal, including installation procedures, webpage operations, and troubleshooting procedures. Supporting Documentation The following list provides documentation associated with this user manual. Product number Title 98-150579-A EXPLORER 122 Terminal Quick Start Guide 1216662 ViaSat MSS Terminal AT Command Interface Additional information may be found on the Cobham website, located at: http://www.cobham.com/satcom, select Service and Support > Cobham SATCOM Service and Support > 24-7 Self Service Center / Technical Downloads. Acronyms Acronyms and Definitions -A- ADC ............................ Analog-Digital Conversion AES ............................. Advanced Encryption Standard -B- ANSI ........................... American National Standards Institute BIT ............................... Built-in Self Tests -D- DHCP ......................... Dynamic Host Configuration Protocol -H- EIA .............................. Electronic Industries Alliance EIRP ............................ Effective Isotropic Radiated Power -E- Es/No ......................... Energy Symbol/Noise FDD ............................ Full Duplex Mode FIPS ............................ Federal Information Processing Standard -F- 98-150578-A FL.................................Forward Link FPGA .......................... Field Programmable Gate Array FTP .............................. File Transfer Protocol -G- GB ............................... Gigabyte GLONASS .................GLObal NAvigational Satellite System GNSS ......................... Global Navigational Satellite System GPS ............................. Global Positioning System -H- HTTP .......................... Hypertext Transfer Protocol HW ............................. Hardware iii EXPLORER 122 User Manual -I- Acronyms and Definitions IE .................................Internet Explorer IEEE ............................. Institute of Electrical and Electronics Engineers IF .................................Intermediate Frequency IP .................................Internet Protocol IP66 ............................ Ingress Protection LAN ............................ Local Area Network (Ethernet) -L- LHCP .......................... Left-Hand Circular Polarization LOS ............................. Line of Sight M2M .......................... Machine-to-Machine MAC ........................... Media Access Control -M- Mbps ......................... Megabits per second MMI ........................... Multi-Media Interface MSS ............................ Mobile Satellite Services -N-O- NAT ............................ Network Address Translator OSD ............................ Over-The-Air Software Download OTA ............................ Over-The-Air PC................................ Personal Computer -P- PLL .............................. Phase Locked Loop POST .......................... Power On Self-Tests RF ................................ Radio Frequency -R- RHCP.......................... Right-Hand Circular Polarization RX ............................... Receive -S- SCADA....................... Supervisory Control and Data acquisition SSID............................ Service Set Identifier TCP ............................. Transmission Control Protocol -T- TIA .............................. Transmission Industry Association TX ................................ Transmit -U- UDP ............................ User Datagram Protocol URL ............................. Uniform Resource Identifier UV ............................... Ultra Violet 98-150578-A -V- VDC ............................ Voltage Direct Current -W- WLAN ........................ Wireless Local Area Network iv EXPLORER 122 User Manual Table of Contents 1 Introduction .................................................................................................. 1-1 1.1 Introduction to the EXPLORER 122 Terminal ...........................................................................1-1 1.2 Features of the EXPLORER 122 Terminal ..................................................................................1-2 1.3 EXPLORER 122 Standard Equipment and Optional Accessories.............................................1-2 1.3.1 1.3.2 Standard Equipment ....................................................................................................................................................................................... 1-2 Optional Accessories ....................................................................................................................................................................................... 1-2 1.4 Key Specifications .......................................................................................................................1-4 2 Getting Started ............................................................................................. 2-1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Unpacking ....................................................................................................................................2-1 Selecting Mounting Location .....................................................................................................2-1 Installation ...................................................................................................................................2-3 Powering Up ................................................................................................................................2-4 Obtaining a GNSS Fix ..................................................................................................................2-4 Antenna Pointing ........................................................................................................................2-5 Connecting the EXPLORER 122 Terminal to Other Equipment ..............................................2-5 2.7.1 2.7.2 2.7.3 Interfaces .............................................................................................................................................................................................................. 2-5 Wired Interface .................................................................................................................................................................................................. 2-5 Wireless Interface ............................................................................................................................................................................................. 2-8 3 Connecting To The Explorer 122 Terminal................................................. 3-1 3.1 Web Server Connection ..............................................................................................................3-1 3.1.1 3.1.2 3.1.3 Address/Port Number .................................................................................................................................................................................... 3-1 Protocol ................................................................................................................................................................................................................ 3-1 Web Browsers Supported ............................................................................................................................................................................. 3-2 3.2 Login .............................................................................................................................................3-3 3.3 Status Tab ....................................................................................................................................3-4 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 Network ................................................................................................................................................................................................................ 3-4 GNSS ...................................................................................................................................................................................................................... 3-5 System Status ..................................................................................................................................................................................................... 3-5 Logs ........................................................................................................................................................................................................................ 3-6 Versions ................................................................................................................................................................................................................ 3-7 3.4 Settings Tab .................................................................................................................................3-7 3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 Network Interface ............................................................................................................................................................................................. 3-8 DHCP Server ....................................................................................................................................................................................................... 3-8 Port Forwarding.............................................................................................................................................................................................. 3-10 Wireless LAN Interface ................................................................................................................................................................................ 3-11 Satellite Interface ........................................................................................................................................................................................... 3-12 3.5 Administration Tab ...................................................................................................................3-13 3.5.1 3.5.2 Antenna Pointing ........................................................................................................................................................................................... 3-13 Crypto ................................................................................................................................................................................................................. 3-13 98-150578-A EXPLORER 122 User Manual 3.5.3 3.5.4 3.5.5 3.5.6 3.5.7 3.5.8 File Upload ....................................................................................................................................................................................................... 3-13 HW Diagnostics .............................................................................................................................................................................................. 3-14 Logout ................................................................................................................................................................................................................ 3-14 Net Diagnostics .............................................................................................................................................................................................. 3-14 OSD Status ....................................................................................................................................................................................................... 3-16 Reboot ................................................................................................................................................................................................................ 3-16 4 Troubleshooting, Maintenance, And Technical Support .......................... 4-1 4.1 4.2 4.3 4.4 4.5 4.6 Self-Tests ......................................................................................................................................4-1 Troubleshooting Guide ...............................................................................................................4-2 Preventative Maintenance .........................................................................................................4-4 Warranty ......................................................................................................................................4-4 Serviceable Parts .........................................................................................................................4-4 Customer Support .......................................................................................................................4-5 List of Figures Figure 1-1. EXPLORER 122 Terminal ......................................................................................................................................................... 1-1 Figure 2-1. Terminal Location – Line of Sight ........................................................................................................................................ 2-1 Figure 2-2. Terminal Mounting Hole Locations .................................................................................................................................... 2-3 Figure 2-3. Terminal Mounting Example ................................................................................................................................................. 2-4 Figure 2-4 EXPLORER 122 Terminal Connector Pinout Drawing ................................................................................................... 2-5 Figure 2-5 Power Harness Wiring .............................................................................................................................................................. 2-7 Figure 3-1. Login Screen ................................................................................................................................................................................ 3-3 Figure 3-2. Failed Login .................................................................................................................................................................................. 3-3 Figure 3-3. Status Tab ..................................................................................................................................................................................... 3-4 Figure 3-4. Logs Pane...................................................................................................................................................................................... 3-6 Figure 3-5. Network Interface Pane........................................................................................................................................................... 3-8 Figure 3-6. DHCP Server - Active Leases ................................................................................................................................................. 3-9 Figure 3-7. DHCP Server - Wired Ethernet DHCP Dynamic Address Pool ................................................................................. 3-9 Figure 3-8. DHCP Server - WLAN DHCP Dynamic Address Pool ................................................................................................... 3-9 Figure 3-9. DHCP Server - Static IP Assignments Table ................................................................................................................. 3-10 Figure 3-10. DHCP Server - Static Routes Tables .............................................................................................................................. 3-10 Figure 3-11. Port Forwarding Pane ......................................................................................................................................................... 3-11 Figure 3-12. WiFi Interface Pane .............................................................................................................................................................. 3-12 Figure 3-13. Satellite Interface Pane ...................................................................................................................................................... 3-12 Figure 3-14. Antenna Pointing Pane ...................................................................................................................................................... 3-13 Figure 3-15. Crypto Pane ............................................................................................................................................................................ 3-13 Figure 3-16. File Upload Pane................................................................................................................................................................... 3-14 Figure 3-17. HW Diagnostics Pane ......................................................................................................................................................... 3-14 Figure 3-18. Logout Pane ........................................................................................................................................................................... 3-14 Figure 3-19. Net Diagnostics Pane ......................................................................................................................................................... 3-15 Figure 3-20. OSD Status Pane ................................................................................................................................................................... 3-16 Figure 3-21. Reboot Pane ........................................................................................................................................................................... 3-16 Figure A-1. Cable Assembly Preparation .............................................................................................................................................. A-5 98-150578-A vi EXPLORER 122 User Manual Figure A-2. Figure A-3. Figure A-4. Figure A-5. Figure A-6. Figure A-7. Figure B-1. Connector Part Description ................................................................................................................................................ A-6 Cable Assembly - Step 1 ...................................................................................................................................................... A-6 Cable Assembly - Step 2 ...................................................................................................................................................... A-6 Cable Assembly - Step 3 ...................................................................................................................................................... A-6 Cable Assembly - Step 4 ...................................................................................................................................................... A-7 Cable Assembly - Step 5 ...................................................................................................................................................... A-7 Ligado’s SkyTerra-1 Satellite Coverage Map.................................................................................................................B-8 List of Tables Table 1-1. Table 2-1. Table 3-1. Table 3-2. Table 4-1. Table 4-2. Table 4-3. EXPLORER 122 Terminal Key Specifications .................................................................................................................... 1-5 EXPLORER 122 Terminal Connector Pinout Table......................................................................................................... 2-6 Network Status............................................................................................................................................................................ 3-5 System Status Fault Codes ..................................................................................................................................................... 3-5 Self-Tests ....................................................................................................................................................................................... 4-1 Troubleshooting Guide ............................................................................................................................................................ 4-2 Web MMI Status ......................................................................................................................................................................... 4-4 98-150578-A vii EXPLORER 122 User Manual 1 Introduction 1.1 Introduction to the EXPLORER 122 Terminal The EXPLORER 122 is the smallest auto tracking terminal in the EXPLORER range of satellite terminals. It is a compact communications-on-the-move satellite terminal offering highly reliable real-time IP data connectivity, and the possibility of using EXPLORER Push-to-Talk and GPS tracking services across the coverage area. Whether you’re engaged in emergency response, humanitarian operations, fleet management or transportation, EXPLORER 122 is an easy deployable communication system you can always rely on. Simply place the antenna on the roof of your vehicle and get access to the Internet instantly. The EXPLORER 122 Terminal uses ViaSat’s L-band Mobile Satellite Service (MSS), which offer 99.9% network availability. MSS provides encrypted connections with latencies below 800 milliseconds, and uses the high-performance Ligado satellite that covers North America. The EXPLORER 122 two-way networking capability enables both real-time monitoring and real-time control for a wide range of applications such as emergency first responders, homeland security forces, disaster aid workers, correspondents, etc. Figure 1-1. EXPLORER 122 Terminal The EXPLORER 122 Terminal interfaces seamlessly with EXPLORER Push-to-Talk to provide users with reliable and cost-effective communication using least-cost routing between 98-150578-A 1-1 EXPLORER 122 User Manual terrestrial networks and satellites. AES-256 data link layer encryption is employed to ensure the integrity of your data is not compromised. Rugged IP66 dust and powerful water jet-resistant enclosure ensures reliable communications in the toughest environments. The guidelines below provide an overview of the terminal’s capabilities and basic operation. For detailed configurations, please contact your EXPLORER 122 retailer, or the Cobham customer support listed at the back of this manual. 1.2 Features of the EXPLORER 122 Terminal Key Features of the EXPLORER 122 l.include: • IP-based networking • Wired Ethernet and wireless LAN Interfaces • Built-in DHCP/NAT router • Full-duplex connectivity • Low-latency for instant text message transfer and real-time monitoring with no delays • Embedded commercial GPS • IP66 • 10-30 VDC Input • Built-in Web MMI • AES-256 Encryption 1.3 EXPLORER 122 Standard Equipment and Optional Accessories 1.3.1 Standard Equipment The EXPLORER 122 features the following standard accessories: • EXPLORER 122 Terminal • Connector Mating Kit 1.3.2 Optional Accessories The EXPLORER 122 offers the following optional accessories: • Magnetic Mounting Kit • EXPLORER Push-to-Talk Connection Box • Pre-Fabricated Over-molded cable 98-150578-A 1-2 EXPLORER 122 User Manual 98-150578-A 1-3 EXPLORER 122 User Manual 1.4 Key Specifications The key specifications for the EXPLORER 122 Terminal are summarized in Table 1-1 below. Category Specification Size: 250 x 146 x 62 (LxWxH mm.) Weight < 2 Kg Power Consumption 48 W max Antenna Receive G/T -21.0 dB/K at Zenith Antenna Transmit EIRP Up to +8 dBW at Zenith, configurable in 0.1 dB steps Frequency Range L-band RX: 1525.0-1559.0 MHz TX: 1626.5-1660.5 MHz Modulation RX: BPSK, QPSK, 8-PSK and 16-APSK TX: CRMA Waterproof/Dustproof IP 66 Humidity up to 95% condensing at 45°C, per IEC 60068-2-30 Temperature - Operating -20°C to +55°C Temperature - Storage -40°C to + 85°C Solar Radiation 1120 W/m2; per IEC-60068-25 Vibration (Operational) Random vibration of 1.05g rms at vibration spectrum: 5 to 20 Hz: 0.02g2/Hz 20 to 150 Hz: -3dB/octave 98-150578-A Vibration (Survival) Transportation vibe per IEC 60068-2-64, Freq: 5-200Hz, ASD: 1.0m2/s3 Shock (Operational) IEC 60068-2-64, 50m/s2, 11 ms 1-4 EXPLORER 122 User Manual Category Specification Shock (Survival) Transportation shock per IEC 60068-2-29, A = 180m/s2, t = 6mS Approval FCC, IC Table 1-1. EXPLORER 122 Terminal Key Specifications 98-150578-A 1-5 EXPLORER 122 User Manual 2 Getting Started 2.1 Unpacking The EXPLORER 122 Terminal is shipped in packaging materials that are uniquely designed for the product. The following packing list describes the contents of a typical EXPLORER 122 shipment: 1. EXPLORER 122 Terminal 2. Mating Connector (assembly required) Upon unpacking of the box, inventory the contents and inspect for sign of damages during shipping. Contact your retailer in case of missing contents or noticeable defects. To get started, the additional following items may be required: 3. Magnetic Mount (Platform Dependent) NOTE: Contact your terminal integration partner for specific mounting equipment. 2.2 Selecting Mounting Location The EXPLORER 122 Terminal is designed for mobile vehicle installation. The terminal can be permanently mounted with mounting screws or temporarily mounted with magnetic mounts using the Installation kit (optional accessories). Mounting location should be selected to provide the terminal with a clear line-of-sight to the operational satellite without any obstructions from the vehicle. Figure 2-1 illustrates improper vs proper placement of the terminal. Terminal should be placed as far away from other transmit antennas as possible. WARNING: Terminal antenna should be kept at least 44 cm from direct exposure to humans. Figure 2-1. Terminal Location – Line of Sight 98-150578-A 2-1 EXPLORER 122 User Manual 98-150578-A 2-2 EXPLORER 122 User Manual 2.3 Installation The EXPLORER 122 Terminal is 250 mm long by 146 mm wide (excluding connector) and 62 mm high. The terminal is designed to be magnetically-mounted to a vehicular platform. Two size M5 mounting holes for magnetic mounts are located on the underside of the terminal as shown in Figure 2-2. CAUTION: The “Caution” icon identifies procedures or factors that can affect the installation and configuration of the system (may damage or render equipment inoperable). Figure 2-2. Terminal Mounting Hole Locations The terminal should be installed with the connector facing the rear of the vehicle. An example of installation with a rear facing connector is shown in Figure 2-3. CAUTION: Do not over tighten. CAUTION: Do not apply pressure to the cable/connector during the installation. CAUTION: Do not force the connector pins to mate since this may damage the pins. 98-150578-A 2-3 EXPLORER 122 User Manual Figure 2-3. Terminal Mounting Example 2.4 Powering Up The EXPLORER 122 Terminal is designed to automatically start up when DC power is applied via an ignition sensor line. An ON/OFF power switch does not exist on the terminal. At the completion of its power-up sequence, the terminal will automatically search for GNSS and MSS satellite signals. CAUTION: Do not stand in front of the unit once power is applied. 2.5 Obtaining a GNSS Fix The MSS network does not require the terminal location to access the network. However, terminal location enables optimal customer service. At the completion of its power-up sequence, the terminal will automatically search for GNSS and satellite signals. The default position reporting uses GPS satellites and the terminal will 98-150578-A 2-4 EXPLORER 122 User Manual automatically attempt to get a new GPS lock every time it is powered on. Obtaining a lock may take up to 5 minutes upon power-up. 2.6 Antenna Pointing The EXPLORER 122 Terminal contains an electronically steerable antenna and does not require any pointing by the user. 2.7 Connecting the EXPLORER 122 Terminal to Other Equipment 2.7.1 Interfaces The EXPLORER 122 Terminal offers the following wired interfaces via a multi-pin circular connector as shown in Figure 2-4 and Table 2-1. • DC Power • LAN (Ethernet) The EXPLORER 122 Terminal offers the following wireless interface: • WLAN 2.7.2 Wired Interface The pinout for the EXPLORER 122 Terminal connector is shown in Figure 2-4 and Table 2-1. For more detailed cable instructions, refer to Appendix A. Figure 2-4 EXPLORER 122 Terminal Connector Pinout Drawing 98-150578-A 2-5 EXPLORER 122 User Manual Table 2-1. EXPLORER 122 Terminal Connector Pinout Table Manufacturer Terminal Connector Part Number Cable Connector Part Number Chogori 23305515-02 23305211-03 Pin Number Signal Name VIN IGNITION Ignition Sense Line VIN RTN Power Return 1S ETH RX+ Ethernet RX (+) 2S ETH RX- Ethernet RX (-) 3S ETH TX+ Ethernet TX (+) 4S Drain Wire Ethernet Shield 5S ETH TX- Ethernet TX (-) Description +10 to +30 VDC Power 2.7.2.1 DC Power/Ignition Sense Interface The terminal is designed to use +10 to +30 Volt Direct Current (VDC) negative ground vehicle power systems. For safety, the EXPLORER 122 Terminal should be installed in a circuit with an inline 7.5 A fuse that will trip during extended overcurrent events. The nominal power consumption when receiving is approximately 9 Watts (W). During transmission bursts or terminal boot up, the power draw can be up to 48 W. The EXPLORER 122 Terminal power on/off is controlled by the ignition sense line using internal software, rather than a hard on/off switch on the red power line. Connect wires to the battery and ignition switch as shown in the power harness wiring diagram. 98-150578-A 2-6 EXPLORER 122 User Manual Figure 2-5 Power Harness Wiring • When the ignition sense line is pulled low (less than 2 V), the EXPLORER 122 Terminal performs a controlled shutdown sequence (under software control), de-registering and saving any relevant operational data before powering off. • When the ignition sense line is pulled high (5 to 30 V) or left unconnected, the EXPLORER 122 Terminal powers on. CAUTION: Do not apply an input voltage to the terminal outside of the specified range. This will permanently damage your terminal. CAUTION: Observe proper Electro-static Discharge (ESD) practices during installation. The terminal protects against continuous inputs of -32 VDC to +32 VDC. Applying an input voltage outside this range may permanently damage the terminal and cause it to become non-operational. 2.7.2.2 Ethernet Interface The Ethernet interface is defined by IEEE 802.3 for operation in 10Base-T and 100Base-TX modes with the exception of the connector type. Cabling for Ethernet connectivity must meet ANSI/TIA/EIA-568-A specifications for Category 5 or Category 5e cables. It is recommended that the wired Ethernet interface be used for permanent installation. Contact your terminal retailer for power/Ethernet cable or build your own cable assembly as shown in section 6. CAUTION: Use an Ethernet cable length no greater than 100m (328 ft.) to ensure proper terminal operation. 98-150578-A 2-7 EXPLORER 122 User Manual 2.7.3 Wireless Interface 2.7.3.1 WLAN Interface To connect your WLAN-enabled device to the EXPLORER 122, perform the following: 1. Make sure that WLAN feature on your device is turned on. 2. Place the device near the terminal. 3. Search for available WLAN networks on your device. 4. The default SSID will be vmt__base where should be replaced with the fixed terminal identifier unique to your terminal. Check the label on the terminal enclosure to obtain the FTI. 5. Select the SSID of your terminal network when it appears on the list. NOTE: Default password of your EXPLORER 122 WLAN is terminal Encryption type is WPA2 6. It may take up to 2 minutes before a wireless connection is made and the configuration webpage is available. 98-150578-A 2-8 EXPLORER 122 User Manual 3 Connecting to the EXPLORER 122 Terminal The terminal will attempt to log in automatically to an available satellite network as soon as it is powered on. The user interface is presented as a web page that is accessible from the terminal. Features of the terminal can be controlled using the web interface. This interface is used for determining terminal operational status, satellite link status and other terminal information. This interface allows the user to perform control actions on the terminal for certain activities such as reboot, managing IP addresses/ports, and controlling default transmit power-up states. NOTE: The webpage is only available through a local wired Ethernet or WLAN connection to the terminal. This interface is not accessible through the satellite network and will not transmit data over the satellite network. 3.1 Web Server Connection 3.1.1 Address/Port Number The web server address will be the same as the terminal IP Address. By default, the terminal IP addresses are: • Wired Ethernet interface: 192.168.100.1 • WLAN interface: 192.168.200.1 The terminal IP Addresses are defined as the Destination IP address for incoming datagrams to the terminal. These addresses are configurable through the configuration web page. The web server port number is set to the standard port 80. To connect to the terminal, enable DHCP settings on your PC or mobile device, and enter the terminal IP address in your web browser. If you do not wish to use the default DHCP server configuration, you will need to ensure that your PC’s static IP address is on the same network as the terminal. NOTE: The terminal will come from the factory with default DHCP server settings to allow easy connection. 3.1.2 Protocol The web server will use the HTTP protocol for connection with the platform interface devices. 98-150578-A 3-1 EXPLORER 122 User Manual 3.1.3 Web Browsers Supported The EXPLORER 122 Terminal may be accessed by using the latest released version of Google Chrome™. 98-150578-A 3-2 EXPLORER 122 User Manual 3.2 Login The web server will present a login screen for the user to access all activities shown below. Without the proper user login, no terminal functionality or status is available from the web page. The terminal will be responsive to all login requests during all modes of operation. Contact your terminal retailer or integrator for login credentials for your terminal. Figure 3-1. Login Screen The default Username/Password is admin/admin. After a successful login, the user will be directed to the System Status page in Section 3. After an unsuccessful login, the following web page with error banner is presented. Figure 3-2. Failed Login 98-150578-A 3-3 EXPLORER 122 User Manual 3.3 Status Tab The status bar is included at the top of each page. It displays the current status of the connection to the network and the latest GPS information (Figure 3-3). Figure 3-3. Status Tab 3.3.1 Network The received signal strength bars indicate the current received signal strength. The number of bars that are green indicates the strength of the received signal for the modulation scheme being used on the current received forward link. The more bars there are the stronger the signal. The status field shows the current state of the terminal on the network. Possible statuses are shown below in: NOTE: Signal strength will vary based on factors such as terminal location, current data rate, and service plan. 98-150578-A 3-4 EXPLORER 122 User Manual Table 3-1. Network Status Status Field Status Meaning Searching Terminal is searching for the forward link Acquired Terminal has acquired a forward link Registering Terminal is registering with the network Online Terminal logged in to the network and ready for use Offline Terminal logged off the network Re-Registering Terminal requesting to relogin 3.3.2 GNSS The GNSS fields show the current location. The location will only be valid when the terminal has acquired enough GPS/GLONASS satellites for a valid lock. 3.3.3 System Status System status displays general information about the current system (Table 3-2). The Tx Bytes and Rx Bytes fields display the number of bytes sent and received over the satellite. The Tx Dropped field displays the number of outgoing packets intended to be sent over the satellite link but were dropped due to queue limitations, encryption failure or other transmit errors. The Rx Dropped field displays the number of incoming packets that were dropped due to space limitations, decryption failure, data integrity check failure or other reception errors. The Temperature field displays current temperature in Celsius within the terminal. CAUTION: If you are experiencing issues with your terminal or observing fault codes after reboot attempts, contact customer support. Table 3-2. System Status Fault Codes 98-150578-A Description Fault Code General fault 0x01 - 0x53 Action Reboot the terminal 3-5 EXPLORER 122 User Manual Description Fault Code Action Over temp fault 0x61 - 0x63 Place terminal in environment less than +70°C and power off until terminal cools down Under temp fault 0x69 - 0x6B Place terminal in environment greater than -40°C until terminal warms up Power fault 0x70 or other Reboot the terminal 3.3.4 Logs The Logs page allows the user to view or display system log files. All log files with the exception of the NV (Non-Volatile) Log are volatile and are not maintained through reboots. The NV Log contains high priority information that is saved through reboots (Figure 3-4). Figure 3-4. Logs Pane System Log The System Log displays information about the operating system environment, including drivers and devices. Control Message Manager The Control Message Manager processes network control messages and maintains the terminal login state. Web Administration This log file contains information about actions performed by or when using the Web Administration interface. AT Server The AT Server logs interactions between the internal AT command server and external AT clients. GPS The GPS provides information regarding the internal GPS receiver and client. NV Log The NV logs high-priority terminal information that is maintained through reboots. 98-150578-A 3-6 EXPLORER 122 User Manual 3.3.5 Versions This field displays the version number of each terminal software component. 3.4 Settings Tab The settings tab lists terminal settings that can be modified by the user. A description of each setting is listed below. 98-150578-A 3-7 EXPLORER 122 User Manual 3.4.1 Network Interface The Network Interface pane allows the user to set both the wired and wireless IP/subnet mask for the terminal (Figure 3-5). Figure 3-5. Network Interface Pane Configure the Ethernet interface IP Address and Subnet Mask. These fields must be in dot notation (a.b.c.d) and contain a valid IP address. CAUTION: Modifying the IP Address and Subnet Masks can result in loss of connectivity to the terminal. See Section 4 for more information on network configuration settings and examples. 3.4.2 DHCP Server There are two options for DHCP server configuration: dynamic and static (Figure 3-6). Dynamic Assignments The DHCP server can be configured with a pool of IP addresses that it will lease to clients. The Pool Start and Pool End fields are set to the start and end IP addresses. The Netmask field is set to the subnet mask that a client should use. Each of these fields must be a valid IP address or subnet mask in dot notation (a.b.c.d). The lease time is the time in minutes that a lease given to a client will be valid. Static Assignments The DHCP server can also be configured to provide a static IP address to a particular network device. The network device is determined by its hardware MAC address. Each time the DHCP server gets a request from a device that matches the MAC address the assigned IP address will be given to the device. The Name field is the hostname of the network device that will be assigned a static IP address. This name must not contain any white space and should consist of alphanumeric characters, hyphens or underscores. The MAC Address field is set to the MAC address of the 98-150578-A 3-8 EXPLORER 122 User Manual network device. This field must be specified as follows: xx:xx:xx:xx:xx:xx, where xx is a twodigit hexadecimal number. The IP Address field specifies the IP address to be assigned to the network device with the corresponding MAC address. The IP address is specified in dot notation (a.b.c.d). Active Leases Table Any currently active DHCP assignments are shown in the Active Leases and Static IP Assignments in Figure 3-6. Figure 3-6. DHCP Server - Active Leases Ethernet DHCP Address Pool The IP address allocation and lease time for the wired Ethernet dynamically-assigned DHCP address pool is configured in Figure 3-7. Figure 3-7. DHCP Server - Wired Ethernet DHCP Dynamic Address Pool WLAN DHCP Address Pool The IP address allocation and lease time for the WLAN dynamically-assigned DHCP address pool is configured in Figure 3-8. Figure 3-8. DHCP Server - WLAN DHCP Dynamic Address Pool 98-150578-A 3-9 EXPLORER 122 User Manual Static IP Assignments The IP address to MAC pairing for static IP assignments is contained in Figure 3-9. Figure 3-9. DHCP Server - Static IP Assignments Table Static Routes Static routes are configured and listed in Figure 3-10 Figure 3-10. DHCP Server - Static Routes Tables 3.4.3 Port Forwarding The terminal provides a network address translator (NAT) that creates a private network for devices attached to the terminal. Devices behind the terminal NAT are invisible to any hosts outside the terminal NAT. The only way to access a device behind the terminal is either: • Have the device behind the terminal initiate the connection • Create a port forwarding assignment to the device in the terminal Port forwarding allows incoming UDP or TCP packets destined for a specific port to be forwarded to a network device (client or host) “behind” the terminal NAT. The incoming packet will be forwarded to the destination port and IP address defined by the port forwarding rule. Using port forwarding assigns the port being forwarded to a single host IP address and excludes this port from being used by any other host. CAUTION: Modifying port forwarding settings can result in loss of connectivity to the network. See Section 4 for details on network configuration and examples. 98-150578-A 3-10 EXPLORER 122 User Manual Port Forward Assignments Any currently active port forwarding assignments will be shown in the Port Forwarding Assignments table (Figure 3-11). To add a port forwarding configuration, enter the following information into the Port Forwarding table: 1. Name – Set to the logical name of the service being forwarded. This name must not contain any white space and should consist of alphanumeric characters, hyphens or underscores. 2. Incoming Port – Set to the port number of the service to be forwarded, such as 21 for FTP. 3. Protocol – Select between UDP/TCP/Both. 4. Server IP – Set to the IP address, in dot notation, of the host that the packets will be forwarded to. 5. Server Port – Set to the port number on the Server IP that the packets will be sent to. This port can be the same as the Incoming Port, but does not need to be. 6. When complete, click Add and the assignment will show up in the Port Forwarding Assignments shown in Figure 3-11. Figure 3-11. Port Forwarding Pane 3.4.4 Wireless LAN Interface The WiFi interface pane is used to configure your wireless access point interface for the WLAN (Figure 3-12). 98-150578-A 3-11 EXPLORER 122 User Manual To configure the access point settings set the following: 1. SSID – This is also known as your network name. Provide a unique SSID for the network. The name must not exceed 32 characters. 2. Network Password – The terminal uses WPA2 encryption and requires a password. Use this field to set the network password for the WLAN. The network password must be at least 8 characters long but cannot be more than 63 characters. 3. Channel – Choose a transmit channel for your WLAN. Channels 1,6, and 11 are the primary transmission channels used. If interference is experienced on those channels then use one of the other channels. 4. Click Save. Figure 3-12. WiFi Interface Pane 3.4.5 Satellite Interface Configure the satellite interface transmit settings. These settings can be used to inhibit terminal transmissions, both in real-time and at boot up (Figure 3-13). NOTE: If terminal transmit is inhibited at boot up it will not be able to communicate on the VMS network until transmit is enabled. Figure 3-13. Satellite Interface Pane The IP Address and Subnet Mask fields contain the external (Satellite Interface) address configuration assigned to your terminal. These fields are assigned by your service provider. Current Transmit State – Allows you to disable your terminal’s ability to transmit. For normal operation, this should be set to Enabled. If disabled, your terminal will not be able to send data over the satellite interface. Transmit State at Power Up – Allows you to alter the power-up behavior so that the terminal will not transmit when powered up. For normal operation, this should be set to Enabled. If disabled, your terminal will not be able to send data over the satellite interface upon power-up. 98-150578-A 3-12 EXPLORER 122 User Manual 3.5 Administration Tab The Administration tab provides additional information and settings such as file uploads and user administration. 3.5.1 Antenna Pointing The EXPLORER 122 Terminal does not require pointing. This pane reports the current receive signal strength indicator (RSSI) of the terminals satellite network link (Figure 3-14). Figure 3-14. Antenna Pointing Pane 3.5.2 Crypto Displays status of the encryption engine used to provide data security (Figure 3-15). Figure 3-15. Crypto Pane 3.5.3 File Upload The file upload function is used to upload terminal configuration files (Figure 3-16). CAUTION: Improper file uploads can cause severe damage to the terminal. File uploads should only be attempted if directed by customer or integrator support. 98-150578-A 3-13 EXPLORER 122 User Manual Figure 3-16. File Upload Pane 3.5.4 HW Diagnostics Hardware diagnostics executes any or all of the terminal built-in tests. These diagnostics test the basic functionality of the hardware components of the terminal. They can aid in finding the cause of any hardware faults reported by the terminal. These tests should only be run when the terminal is offline (Figure 3-17). Figure 3-17. HW Diagnostics Pane 3.5.5 Logout Initiates logout from the current webpage session (Figure 3-18). Figure 3-18. Logout Pane 3.5.6 Net Diagnostics Network diagnostics initiates pings to the destination IP address up to a maximum of 10 times. The results of the pings will be displayed (Figure 3-19). 98-150578-A 3-14 EXPLORER 122 User Manual Figure 3-19. Net Diagnostics Pane 98-150578-A 3-15 EXPLORER 122 User Manual 3.5.7 OSD Status Over-the-Air Software Download (OSD) downloads new software into the terminal using the satellite link instead of a local file upload. This page displays the current status of any downloads in progress. OSD is a "trickle file download", using only idle capacity in the satellite link sent in the background (Figure 3-20). Figure 3-20. OSD Status Pane 3.5.8 Reboot Initiates a reboot of the terminal (Figure 3-21). Figure 3-21. Reboot Pane 98-150578-A 3-16 EXPLORER 122 User Manual 4 Troubleshooting, Maintenance, and Technical Support The EXPLORER 122 is designed to be very reliable and rugged. The terminal performs automated self-tests and also provides for alarms, manual self-tests, and system resetting to further evaluate the cause for, and possibly correct, any unexpected functionality. A further list of problems that might arise, their possible causes, and potential remedies is provided in section 5.2. 4.1 Self-Tests The EXPLORER 122 has various self-tests to detect fault conditions. These tests are run on start-up and periodically during the terminal operation. These tests can also be run manually through the HW Diagnostics section 3.5.4. A list of these self-tests is provided in Table 5-1. Table 4-1. Self-Tests Self Tests 98-150578-A Description Ethernet Controller Verifies the operation of the Ethernet controller chip Information Assurance Verifies the operation of the data encryption and decryption McBSP1 Serial Interface Verifies the operation of the forward link decoder McBSP4 Serial Interface Verifies the ADC operation FPGA Verifies that the FPGA has been programmed correctly and the device driver has been loaded Temperature Sensor Reads the current temperature of the board NAND Flash Reads a known test pattern from flash sector DDR SDRAM Performs walking ones, walking zeros, and address line RAM tests MIMO Verifies the RF transceiver’s device id 4-1 EXPLORER 122 User Manual Self Tests Description ENSM Verifies that RF transceiver’s operational state is FDD Real Time Clock Verifies the real time clock’s device id Rx Synthesizer Verifies that the RX PLL is locked Tx Synthesizer Verifies that the TX PLL is locked Display Ethernet Status Displays the number of Ethernet packet received and sent and the link status Display Current OBIT results Displays result of the current online BIT tests Display POST Results Displays the result of the power-on selftests 4.2 Troubleshooting Guide Faults may be detected by visual observation or by the built-in test (BIT). Problems uncovered during preventive maintenance, or while the terminal is in service, their possible cause, and recommended corrective action(s) are described in Table 5-2. Table 4-2. Troubleshooting Guide Problem/Observation Cannot access terminal web server Possible Cause Terminal not powered on Incorrect IP address Cable is not plugged in correctly Corrective Action Default Ethernet IP address is 192.168.100.1 Default WLAN IP address is 192.168.200.1 Verify that cable is connected to user device LAN port. Verify the WLAN settings are correct Terminal not responding to web server interface 98-150578-A Software error Power Cycle Terminal 4-2 EXPLORER 122 User Manual Problem/Observation Possible Cause Corrective Action Web server shows no position fix Terminal position is unknown, GNSS signal is weak Provide terminal with unobstructed view of sky as much as possible. Try to point terminal straight upward to receive GPS fix, then repoint terminal toward L-band satellite Web server status shows terminal does not exit searching mode View toward satellite is blocked Ensure that no object is in front of antenna WLAN connection cannot be established Your device is too far from terminal Mover closer to the terminal Terminal cannot login or does not exit searching mode No signal or weak signal Provide terminal with unobstructed view of sky as much as possible. Reposition the terminal as necessary. Interference 98-150578-A Position terminal away from other antennas 4-3 EXPLORER 122 User Manual Faults may be visually observed as error codes on the Web MMI Status page as seen in Table 5-3. Web MMI Status. Table 4-3. Web MMI Status Fault Code Description Recommended Action 0x01 - 0x53 General fault Reboot the terminal 0x61 - 0x63 Over temp fault Place terminal in environment less than +70°C and power off until terminal cools down 0x69 - 0x6B Under temp fault Place terminal in environment greater than 40°C until terminal warms up 0x70 or other Power fault Reboot the terminal 4.3 Preventative Maintenance Preventative maintenance is the systematic, scheduled care and inspection of equipment to prevent equipment failure and to reduce downtime. The primary preventative maintenance for the EXPLORER 122 Terminal is to keep the equipment clean. Use a soft brush, moist sponge, and a clean cloth for this purpose. The radome should be visually inspected for any attached substances, which could potentially obstruct functionality (e.g., mud on the radome). In addition, to ensure proper functionality and full operating potential of EXPLORER 122 Terminal capabilities, the unit should be visually inspected for cracks, corrosion, and loose mating connector. 4.4 Warranty For warranty information and repairs, please contact your service provider. 4.5 Serviceable Parts The EXPLORER 122 Terminal contains no user-serviceable parts. 98-150578-A 4-4 EXPLORER 122 User Manual 4.6 Customer Support Should your Cobham SATCOM product fail, please contact your dealer or installer, or the nearest Cobham SATCOM partner. You will find the partner details on www.cobham.com/satcom where you also find the Cobham SATCOM Self Service Center web-portal, which may help you solve the problem. Your dealer, installer or Cobham SATCOM partner will assist you whether the need is user training, technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care of any warranty issue. 98-150578-A 4-5 EXPLORER 122 User Manual Appendix A - Power/Ethernet Cable Assembly Instruction This section provides guidelines for the Value-Added Resellers or end-user to assemble the power/Ethernet cables. The solder cup connector kit ships with the terminal. A.1 Required Tools The following tools are required to assemble the power/Ethernet cable: • Utility knife or similar • 18-26 AWG wire stripper • Diagonal cutters • Long-nose pliers • Soldering iron and solder A.2 Connector Pinout Information The figures below show the connector and cable wiring diagram. P1 Connector P2 Connector A.3 Cable Specification The cable selection for this application is influenced by three main principles: current capacity, outdoor application and shielding. 98-150578-A A-1 EXPLORER 122 User Manual The operating input voltage range for the terminal is 10 to 30 VDC and draws a maximum of 4.8 amperes. If the application requires an extended cable length, it is necessary to calculate the cable voltage drop to determine if the terminal is able to receive the minimum 10 volts for operation. 18 AWG wire is recommended for both power and ground wires. Exposure to outdoor elements can degrade the insulation of the cable and allow moisture to penetrate the conductor and subsequently degrade the copper conductor. It’s highly recommended that the cable chosen shall be able to withstand UV rays. Cable shielding is a critical design element over long distance. The cable selection can adversely be affected by EMI/RFI/ESI. The cable carries both power and Ethernet data. The data lines should be twisted pair and shielded. The recommended cable composition is described in the picture below. The overall cable diameter should be less than 9.50 mm in order to fit in the connector backshell. 98-150578-A A-2 EXPLORER 122 User Manual A.3.1 Physical Characteristics Parameter Conductor Construction Insulation Nom. Thickness Min. Thickness OD Assemble Coating Drain Wire Coating Middle-Jacket Nom. Thickness Min. Thickness Outer Jacket Nom. Thickness Min. Thickness Diameter Color Wire 24AWG/2P 18AWG/3C HDPE PVC 0.20 mm 0.38 mm 0.15 mm 0.33 mm 1.00 ± 0.10 2.00 ± 0 0.15 2P Mylar Tinned Copper 7/0.20 Al/Mylar PVC 0.40 mm 0.30 mm PVC (UV resistance -40°C to +105°C) 1.10 0.84 9.5 +0/-0.40 Pair 1 green+white/green 3C: black, red, blue Pair 2 orange+white/orange Jacket Black A.3.2 Mechanical Characteristics Storage Temperature Operating Temperature Tensile Strength (insulation & jacket) Elongation Aging Condition Tensile Strength Elongation -40°C To +105°C -25°C To +105°C Before 1.05 Kgf/mm2 Aging 100% 136 ±2°C x 168 hours After >= 70% of unaged Aging >=65% of unaged A.3.3 Agency Compliance Standard Temperature Rating Rated Voltage Flame Test AWM Specifications 98-150578-A UL758/UL1581 -40°C To +105°C 300V VW-1 UL Style 2464 A-3 EXPLORER 122 User Manual Withstanding Voltage Spark Voltage 1.5 KV min 3 KV A.3.4 Electrical Characteristics Max. Conductor DC Resistance @20°C Max DC Resistance Unbalanced @20°C Maximum Pair-to-Pair Ground Capacitance Unbalanced Characteristic Impedance (1-100 MHz) Frequency Attenuation (Insertion Loss)* Characteristic Impedance NEXT* PS-NEXT* ELFEXT* PS-ELFEXT* Return Loss* Delay Skew* 87.6 Ω/km (24AWG) / 23.2 Ω/km (18AWG) 5% 330 pF / 100 m 100 ± 15 Ω 100 MHz 24 dB 100 ± 15 Ω 30.1 dB 27.1 dB 17.4 dB 14.4 dB 20.1 dB / 100 m 45 ns / 100 m *Min. at 100 MHz A.4 Cable Assembly Steps WARNING: make sure DC power is not connected during cable assembly Use a utility knife to remove 12mm of the outer jacket of the cable and use diagonal cutters to remove any shielding as shown in Figure A-1. Carefully remove 2-3mm of insulation from the wires using a wire stripper. Avoid nicking the center conductor as you strip the insulation from the wire. Ensure that the drain wire is at the same length as the other wires. 98-150578-A A-4 EXPLORER 122 User Manual Figure A-1. Cable Assembly Preparation 98-150578-A A-5 EXPLORER 122 User Manual The bare ends on the stripped wire may require twisting to prevent fraying when the connector parts are slid over the cable. Slide the items over the cable in sequential order as shown in Figure A-2. Observe that the seal ring and red gasket are present. Figure A-2. Connector Part Description Apply a thin coat of solder for tinning on the bare wires and on the connector socket contacts in preparation of soldering the wires to the end connector contacts as shown in Figure A-3. Solder the tinned wires to the socket contacts. Figure A-3. Cable Assembly - Step 1 Assemble the gasket into the clamp ring. The gasket is directional and the flat surface should be installed on the housing side as shown in Figure A-4. Figure A-4. Cable Assembly - Step 2 Assemble the clamp ring to the housing as shown in Figure A-5. Figure A-5. Cable Assembly - Step 3 98-150578-A A-6 EXPLORER 122 User Manual Slide the seal ring to the end of the clamp ring as shown in Figure A-6. Figure A-6. Cable Assembly - Step 4 Assemble the seal nut and clamp ring as shown in Figure A-7. Figure A-7. Cable Assembly - Step 5 98-150578-A A-7 EXPLORER 122 User Manual Appendix B - Satellite Coverage Maps Figure B-1 shows the Ligado SkyTerra-1 satellite coverage map. Figure B-1. Ligado’s SkyTerra-1 Satellite Coverage Map 98-150578-A B-8
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