Viessmann Elektronik VC0218 Vitoconnect User Manual
Viessmann Elektronik GmbH Vitoconnect Users Manual
Contents
- 1. Users Manual - safety
- 2. Users Manual
Users Manual
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Operating instructions
VIESMANN
for the system user
Vitoconnect
Type OPTO2
Type OT2
Communications interface for remote monitoring and remote control of heating
systems over the Internet, for the following user interfaces:
■ ViCare app
■ Vitoguide
VITOCONNECT
5813605 CA
11/2017
Please keep safe.
Safety instructions
Safety instructions
Please follow these safety instructions closely to
prevent accidents and material losses.
Safety instructions explained
Danger
This symbol warns against the risk of injury.
Note
Details identified by the word "Note" contain additional
information.
Please note
This symbol warns against the risk of material
losses and environmental pollution.
Target group
These instructions are intended for the persons operating the system.
Individual sections of this manual describe activities
that are to be executed by qualified contractors.
This appliance can also be operated by children aged
8 years and older, as well as by individuals with
reduced physical, sensory or mental faculties or those
lacking in experience and knowledge, provided that
such individuals are being supervised or have been
instructed in the safe use of this appliance and understand the dangers arising from it.
Danger
The operation of electronic medical aids in particular, e.g. heart pacemakers, hearing aids and
defibrillators can get disrupted by radio signals.
If such devices are used, direct proximity to
operationally ready wireless components must
be avoided.
Installing and settings
■
■
Make settings and carry out work on the appliance
only in accordance with the instructions in this manual.
Work on electrical equipment may only be carried
out by a qualified electrician.
■
■
■
Connect the appliances only to properly installed
sockets.
When working on the appliance, pull the mains plug.
Comply with the minimum distances in order to
ensure reliable signal transmission.
System operation
■
■
■
Operate the appliances in dry internal areas only (not
in bathrooms).
Do not operate the appliances in areas with a potentially explosive atmosphere.
Protect the devices from:
– Wetness
– Dust
– Liquids
– Vapours
– Direct sunlight
– Any other direct thermal radiation
■
■
After a power failure or a restart, check the status of
the wireless components.
Do not touch the power supply with wet hands.
Danger
Damaged appliances endanger your safety.
Check the appliance for external damage. Do
not switch on a damaged appliance.
Auxiliary components and individual parts
Danger
There is a danger of fire from connecting unsuitable power supplies.
Connect only the supplied power supply unit.
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For replacements, use original Viessmann parts only
or individual parts approved by Viessmann.
Index
Index
1.
Safety and liability
Operational safety ..................................................................................
Liability ...................................................................................................
2.
Information before starting
Symbols .................................................................................................
Qualified contractor ................................................................................
Intended use ..........................................................................................
Product information ................................................................................
■ Data connections with Vitoconnect, type OPTO2 ...............................
■ Data connections with Vitoconnect, type OT2 ....................................
Operation via app ..................................................................................
■ ViCare app operating functions ..........................................................
■
Vitoguide operating functions ......................................................
■
Forwarding messages ........................................................................
3.
Preparing for installation
System requirements .............................................................................
■ Supported control units .......................................................................
■ IP network ...........................................................................................
Installation site .......................................................................................
■ Vitoconnect .........................................................................................
■ Vitotrol 100, type OT1 .........................................................................
■ Ranges ...............................................................................................
10
10
10
10
10
10
11
4.
Installation sequence
Overview of steps for installation and commissioning ...........................
Installing the wall bracket .......................................................................
■ Vitoconnect .........................................................................................
■ Vitotrol 100, type OT1 .........................................................................
Vitoconnect, connect type OPTO2 to heat generator ............................
Connecting Vitoconnect, type OT2 ........................................................
■ Vitoconnect, connecting type OT2 to the heat generator ...................
■ Vitoconnect, connecting type OT2 to Vitotrol 100 ...............................
Closing the device and inserting it into the wall bracket ........................
■ Vitoconnect .........................................................................................
■ Vitotrol 100, type OT1 .........................................................................
Vitoconnect mains connection ...............................................................
12
13
13
14
14
15
15
16
16
16
17
17
5.
Commissioning
Display and operating elements ............................................................
Meaning of the LEDs ..........................................................................
Checking the network settings ...............................................................
Registering users and setting up the heating system ............................
■ Android operating system: Setting up Wi-Fi .......................................
■ iOS operating system: Setting up Wi-Fi ..............................................
18
19
19
20
20
20
■
■
Access point mode ................................................................................
Activating access point mode .............................................................
Deactivating access point mode .........................................................
Temporarily adjusting the room temperature .........................................
21
21
21
21
22
22
23
23
23
23
23
■
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6.
Operating functions
7.
What to do?
Measures for troubleshooting ................................................................
Restarting the Vitoconnect .....................................................................
Restoring delivered condition ................................................................
Maintenance mode ................................................................................
■ Activating maintenance mode ............................................................
■ Deactivating maintenance mode ........................................................
Setting up Wi-Fi after replacing the router .............................................
8.
Parts lists
Ordering parts ........................................................................................ 25
Parts list Vitoconnect, type OPTO2 ....................................................... 26
Parts list Vitoconnect, type OT2 ............................................................ 28
9.
Specification
................................................................................................................ 30
Index
Index (cont.)
Keyword index
................................................................................................................ 31
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10.
Safety and liability
Vitoconnect facilitates communication over the Internet
between the following components and the Viessmann
server:
■ Vitotronic control unit (Optolink interface)
■ Heat generator with OpenTherm interface
■
The full range of functions is only available if the following conditions are fulfilled:
■ The Vitotronic control units, the heat generator with
OpenTherm interface and the Vitoconnect must be
correctly connected and configured.
■ The Vitoconnect is connected to the Internet via a
Wi-Fi router.
■ Internet access must be available at all times.
Note
The heating system and the operability of the message channels must be checked at regular intervals.
■ To further enhance the operational safety of the
heating system, we recommend planning supplementary measures, such as frost protection or
checking for water damage.
■
The user registration has been carried out: see
page 20.
For messages to be sent even in case of a power
failure, we recommend an uninterruptible power supply for the Vitoconnect and the Wi-Fi router.
■
Liability
The General Terms and Conditions of Sale contained
in the respective latest Viessmann price list apply.
Push messaging and email services are services from
network operators, for which Viessmann is not liable.
In these cases the T&Cs of the respective network
operators apply.
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No liability is accepted for lost profit, missed savings,
or other direct or indirect consequential damage that
arises from the use of Vitoconnect, the Viessmann
server or the software, as well as for damage from
incorrect use. The limitation of liability is not applicable
if the damage is caused wilfully or by gross negligence, or if there is an obligatory liability according to
the product liability law.
Information
Operational safety
Information before starting
Symbols
Symbol
Meaning
Information
Reference to other document containing
further information
1.
Step in a diagram:
The numbers correspond to the order in
which the steps are carried out.
Warning of material losses and environmental pollution
Live electrical area
Pay particular attention.
■
■
■
■
Component must audibly click into place.
or
Acoustic signal
Fit new component.
or
In conjunction with a tool: Clean the surface.
Dispose of component correctly.
Dispose of component at a suitable collection point. Do not dispose of component in
domestic waste.
Qualified contractor
Activities that may only be carried out by a qualified contractor are marked with this icon.
Work on electrical equipment may only be carried out
by a qualified electrician.
In keeping with the intended use, Vitoconnect products
should be installed and operated exclusively in conjunction with the electronic control units and controllers
of the Viessmann heat and power generators supported for this purpose.
Vitoconnect products are designed for operation in
buildings used for residential and business purposes
only. Misuse of the appliances is prohibited and will
result in exclusion of liability (e.g. commercial or industrial use for a purpose other than for control and regulation).
Compliance is required with the installation, service
and operating instructions supplied with the product
and provided online.
Vitoconnect products are to be used exclusively for
monitoring, operation and optimisation of the systems,
using the user and communications interfaces defined
in the printed material of the product. For the communications interfaces, it must be ensured on-site that for
all the transmission media used, the system requirements defined in the product documents are met at all
times (e.g. the required Wi-Fi connection to a Wi-Fi
router).
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Intended use
Information before starting
Intended use (cont.)
Note
The appliances are designed exclusively for domestic
or domestic-like use, i.e. even uninstructed persons
can safely operate them.
Information
For voltage supply, only the components specified for
this purpose may be used (e.g. wall power supplies).
Product information
Vitoconnect is a wall-mounted Internet interface that
communicates with the boiler control unit of the heat
generators.
■ Using an Optolink interface, the Vitoconnect
type OPTO2 can be used for single-boiler systems
without any downstream heating circuits.
■ Using an OpenTherm interface, the Vitoconnect
type OT2 can be used for single-boiler systems without any downstream heating circuits.
The Vitoconnect enables remote operation of heating
systems over the Internet. For settings and queries the
ViCare app is used. A qualified contractor can alternatively control the heating system via Vitoguide.
Data connections with Vitoconnect, type OPTO2
In conjunction with heat generators with Optolink interface only
Fig. 1
Heat generator with control unit
Optolink connecting cable
Vitoconnect, type OPTO2
Wi-Fi
Wi-Fi router (on site)
Secure Internet connection to the Viessmann
server
G Viessmann server
H Mobile network
or
Wi-Fi connection
K Smartphone
Data connections with Vitoconnect, type OT2
5813605
In conjunction with heat generators with OpenTherm
interface only
Information before starting
Product information (cont.)
Information
Fig. 2
Heat generator with control unit
OpenTherm connecting cable
Vitoconnect, type OT2
OpenTherm connecting cable
Vitotrol 100, type OT1
Wi-Fi
Wi-Fi router (at the site)
H Secure Internet connection to the Viessmann
server
K Viessmann server
L Mobile network
or
Wi-Fi connection
M Smartphone
Operation via app
For remote operation of Viessmann heat generators with Optolink interface or OpenTherm interface over IP networks.
ViCare app operating functions
■
■
■
■
■
■
Query the temperatures of the connected heating circuits.
Adjust the temperatures and time programs for the
central heating and DHW heating.
Adjust the heating times by means of a "heating
times wizard".
Set the comfort and reduced operation using quick
selection buttons ("I am at home for longer" and "I
am travelling").
Add more users for operating the heating system.
Save the contact data of your contractor to get in
touch more easily.
■
■
Assign service access to the contractor to have system data such as error messages transmitted to the
contractor.
View heating system error messages in plain text by
means of push messaging.
Note
For further information on the ViCare app see
www.vicare.info
or
App Store and Google Play
Vitoguide operating functions
■
■
■
■
Specification for operating programs, set values and
time programs
Viewing fault messages in plain text
Automatic forwarding of fault messages by email
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■
Monitoring of the heating system once the system
operator has assigned service access
Querying the system information of the connected
heating system
Information before starting
Operation via app
(cont.)
Forwarding messages
Content of the messages
Message type
Message code
Message text
■
■
■
Information
Messages that are queued at the heating system,
such as sensor or burner faults, are transmitted to the
Vitoconnect over the OpenTherm or Optolink connecting cable. Vitoconnect transmits these messages to
the Viessmann server. The ViCare app polls the status
of the heating system cyclically and displays the messages.
Heat generator installation and service instructions
5813605
Note
Messages of the heating system are only displayed if
the ViCare app is active on the mobile end device.
Preparing for installation
System requirements
Supported control units
Current overview of the supported control units: see
www.viessmann.com/vitoconnect
System requirements
■ Wi-Fi router with activated Wi-Fi. The Wi-Fi router
must be protected by a sufficiently secure WPA2
password. Unencrypted connections of the Vitoconnect to the Wi-Fi router are discouraged.
■ Internet connection with "flatrate" (fixed charge with
unlimited time and data) with high availability, i.e.
the Vitoconnect is permanently connected to the
Viessmann server.
■ Network (Wi-Fi) with dynamic IP addressing (DHCP,
delivered condition); have an IT professional check
this before commissioning; set up if required.
■ Define the routing and security parameters for the IP
network (LAN): open port 80, port 123, port 443 and
port 8883 for directly outgoing connections. Have an
IT professional check this on-site before commissioning; set up if required.
Note
During operation, Vitoconnect sets up a secure Internet connection to the Viessmann server. Connections
of the Vitoconnect with other servers are not possible.
User account
Regardless of the operating unit, the Vitoconnect
requires a valid user account for the Viessmann
server. This account is registered automatically at the
time of commissioning via the ViCare app: see
page 20).
Operating unit for ViCare app
The ViCare app supports the following end devices:
End devices with Apple iOS operating system
End devices with Google Android operating system
■
■
Note
■ Compatible versions: See the App Store or Google
Play
■ For further information see www.vicare.info
Message destinations
End device for receiving email, for example computer,
smartphone or tablet PC.
Installation site
Vitoconnect
Type of installation: Wall mounting
■ Installation inside a closed building only
■ The installation site must be dry and frost-free.
■ Ambient temperatures between +5 and +40 °C must
be ensured.
■ Distance from the heat generator min. 0.3 m and
max. 2.5 m
■ 230 V/50 Hz Schuko socket
or
US/CA: 120 V/60 Hz outlet
max. 1.5 m from the installation site
■ Internet access with an adequate Wi-Fi signal
Note
The Wi-Fi signal can be strengthened with a commercially available Wi-Fi repeater.
Note
■ Observe the lengths of the supplied connecting
cables when selecting the installation site.
■ Keep the distance between the Vitoconnect and the
Wi-Fi router as small as possible to ensure a good
Wi-Fi connection.
Connecting cables
Length
Wall power supply with connecting cable
Optolink or OpenTherm connecting cable to connect the Vitoconnect to the
boiler control unit
1.5 m
3m
Vitotrol 100, type OT1
Type of installation: Wall mounting
On an inner wall in the main living room, approx.
1.5 m from the floor
■ The installation site must be dry and frost-free.
■
■
10
■
■
Ensure ambient temperatures between 0 and
+40 °C.
Not in the immediate vicinity of doors and windows
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Installation
IP network
Preparing for installation
Installation site (cont.)
■
■
■
Not above radiators
Not in cupboards, niches etc.
Not near heat sources (direct sunlight, chimney, TV
etc.)
Ranges
Note
We recommend keeping the distance between the
Vitoconnect and the Wi-Fi router as small as possible
to ensure a good Wi-Fi connection.
Installation
The range of Wi-Fi connections can be reduced by
walls, ceilings and furniture. The strength of the Wi-Fi
signal gets reduced and reception can be disturbed.
Range reduction:
Wi-Fi signals get attenuated on the way from the
transmitter to the receiver, for example, through the
air and when penetrating walls.
■ Wi-Fi signals are reflected by metallic parts,
for example, reinforcement in walls, metal foils of
heat insulation and metallised thermo-glass for heat
insulation.
■ Wi-Fi signals are cut off by supply blocks and lift
shafts.
■ Wi-Fi signals are disturbed by devices that also
work with high-frequency signals. Keep a distance of
min. 2 m to the following devices:
– Computers
– Audio and video systems
– Radio signals
– Electronic transformers
– Ballast
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■
11
Installation sequence
Overview of steps for installation and commissioning
Work steps
Responsible party
Page
Type OPTO2
Type OT2
Check the system requirements.
Heating contractor
IT professional
10
10
Install the wall bracket for the Vitoconnect.
Heating contractor
System operator
13
13
Install the wall bracket of the Vitotrol 100.
Heating contractor
System operator
—
14
Connect the Vitoconnect to the heat generator.
Heating contractor
—
15
Heating contractor
System operator
14
—
Connect the Vitoconnect and the Vitotrol 100.
Heating contractor
System operator
—
16
Insert the Vitoconnect in the wall bracket.
Heating contractor
System operator
16
16
Insert the Vitotrol 100 in the wall bracket.
Heating contractor
System operator
—
17
Set up the Vitoconnect mains connection.
Heating contractor
System operator
17
17
Commissioning
Check the network settings.
IT professional
19
19
10
Register the user and set up the heating system .
Heating contractor
System operator
20
20
5813605
Installation
Installation
12
Installation sequence
Installing the wall bracket
Vitoconnect
2.
3.
Installation
2x
2x
3.
2.
5.
4.
1.
5813605
Fig. 3
13
Installation sequence
Installing the wall bracket (cont.)
Vitotrol 100, type OT1
In conjunction with Vitoconnect, type OT2 only
4.
Installation
2.
3.
1.
Fig. 4
Vitoconnect, connect type OPTO2 to heat generator
1. Insert the USB connector of the Optolink/USB connecting cable into the socket C of the Vitoconnect.
Fig. 5
A Vitoconnect
C USB connection
2. Connect the Optolink plug of the Optolink/USB
connecting cable with the Optolink interface E at
the control unit of the heat generator.
D E F
Fig. 6
Connection to the heat generator
Operating instructions of the heat generator
5813605
D Fault display
E Optolink interface
F Operation indicator
14
Installation sequence
Connecting Vitoconnect, type OT2
Vitoconnect, connecting type OT2 to the heat generator
1.
Connect the OpenTherm connecting cable to the
heat generator.
Installation
Heat generator installation and service
instructions
OT+
OT-
2.
1.
Fig. 7
5813605
A Vitoconnect
15
Installation sequence
Connecting Vitoconnect, type OT2 (cont.)
Vitoconnect, connecting type OT2 to Vitotrol 100
Installation
Fig. 8
A Vitoconnect
C Vitotrol 100, type OT1
Closing the device and inserting it into the wall bracket
Vitoconnect
1.
5813605
Fig. 9
16
Installation sequence
Closing the device and inserting it into the… (cont.)
Vitotrol 100, type OT1
In conjunction with Vitoconnect, type OT2 only.
2.
Installation
3.
1.
8.
Fig. 10
Vitoconnect mains connection
The socket for the wall power supply must be located
in the vicinity of the appliance and be freely accessible.
On-site fusing of the socket: max. 16 A (US, CA: max.
20 A).
1. Insert the barrel connector of the wall power supply
into the connection C of the Vitoconnect.
2. Insert the wall power supply for Vitoconnect into
the socket.
Fig. 11
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A Vitoconnect
C Voltage supply connection
17
Commissioning
Display and operating elements
Fig. 12
A Operating button
B Reset button
LED indicates the state of the communication with
the heat generator and the current operating status.
LED indicates the state of the communication with
the Wi-Fi and the Viessmann server.
LED indicates the system functions (maintenance
mode, restart, update, error).
= Actuation area of the operating button A
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Commissioning
18
Commissioning
Display and operating elements
(cont.)
Meaning of the LEDs
– communication with the heat generator and operating status
Slowly pulsating in white.
Connection to Vitoconnect established successfully:
Operation program "I am at home for longer" is active.
Illuminated in white.
Connection to Vitoconnect established successfully:
Central heating according to time program
LED
– communication with the Viessmann server
Illuminated in green.
Connection between Vitoconnect and Viessmann server established successfully:
■ Access point mode is active.
Or
■ Vitoconnect is starting.
Pulsating in yellow.
Connection between Vitoconnect and Wi-Fi router failed: see page 22.
Illuminated in yellow.
No Internet connection: see page 22
Rapidly flashes red.
Firmware or hardware error: see page 22
Illuminated in red.
Connection between Vitoconnect and Viessmann server failed: see page 22
LED
– system functions
Pulsating in green.
Connection between Vitoconnect and ViCare thermostat is being established
Illuminated in green.
■
■
Vitoconnect is starting.
Or
A new Vitoconnect firmware is being installed.
Please note
Do not damage the Vitoconnect.
During firmware installation, do not disconnect the Vitoconnect from
the mains supply.
Flashes yellow.
Communication error with the Vitotrol 100, type OT1: see page 22
Rapidly flashes yellow.
No connection to the heat generator: see page 22
Pulsating in red.
Maintenance mode (no data transmission): see page 23
Flashes red.
Vitoconnect has been reset to the delivered condition and can be commissioned once again.
Rapidly flashes red.
Firmware or hardware error: see page 22
Illuminated in red.
Error in the control unit of the heat generator: see page 22
Note
Slowly pulsating: The LED flashes once every 4 s
bright and darker.
Pulsating:
The LED flashes once every second
bright and darker.
Flashing:
The LED is on once every second.
Rapid flashing: The LED is on twice every second.
Checking the network settings
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Have the following settings on the Wi-Fi router
checked and adjusted by an IT professional, if
required:
■ Dynamic IP addressing must be active.
■ Port 80, port 123, port 443 and port 8883 must be
open for outgoing connections.
19
Commissioning
LED
Commissioning
Registering users and setting up the heating system
1. Download the ViCare app from the App Store or
Google Play and install it.
Note
Apple iPad and Android tablet PCs are not supported.
5. Set up the Vitoconnect Wi-Fi: see the next chapter.
6. Connect the Vitoconnect to your home network.
The Vitoconnect and the ViCare app are set up
when the LED
is illuminated in white: See chapter "Display and operating elements".
2. Start the ViCare app and tap "Create account".
3. Follow the instructions in the ViCare app.
Note
QR code, "S/N" and "ID": See the supplied Vitoconnect sticker.
Android operating system: Setting up Wi-Fi
Automatic connection with "Vitoconnect" WiFi.
iOS operating system: Setting up Wi-Fi
1. Open the Wi-Fi settings of your smartphone.
2. Connect your smartphone to the "Vitoconnect" Wi-Fi.
3. Insert the WPA2 password from the clipboard.
Note
The WPA2 password can be found on the supplied
sticker.
Note
The WPA2 password will automatically be in the
clipboard.
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Commissioning
4. Scan the QR code.
Or
Enter the numbers for "S/N" and "ID".
20
Operating functions
Access point mode
Activate the access point mode, for example, after
replacing the Wi-Fi router or to allow service queries
from the contractor.
Activating access point mode
Press the operating button A for longer than 5 s, but
not longer than 30 s: See chapter "Display and operating elements".
illuminated in green:
LED
Access point mode is active.
Deactivating access point mode
1. Access point mode is automatically deactivated
after 5 min.
Or
2. Once again press the operating button A for longer than 5 s, but not longer than 30 s: See chapter
"Display and operating elements".
not illuminated any more.
LED
Access point mode is deactivated.
Temporarily adjusting the room temperature
You have two options for setting the operating program:
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Press the operating button A for max. 3 s: See chapter "Display and operating elements".
Or
Set the operating program via the ViCare app.
21
Service
If you wish to heat your premises to a higher temperature for a limited time, activate the "I am at home for
longer" operating program.
What to do?
Measures for troubleshooting
Malfunctions at the Vitoconnect are shown by various
LED indications: see page 18.
Malfunctions with LED indications
Type of fault and measures
LED
Pulsating in yellow.
Connection between Vitoconnect and Wi-Fi router failed:
■ Check the password at the time of Wi-Fi commissioning.
■ Restart the Vitoconnect: see page 22.
Illuminated in yellow.
Or
Illuminated in red.
No Internet connection or No connection to the Viessmann server
■ No Wi-Fi connection
– Check the network setting at the time of Wi-Fi commissioning.
– Check the password at the time of Wi-Fi commissioning.
■ Inadequate Wi-Fi signal strength
– Change the installation site of the Vitoconnect: see page 10
■ The Wi-Fi connection is active, but there is no Internet connection
– Check the Internet connection with another device, e.g. a laptop.
If an Internet connection cannot be established with other devices either,
have your network settings checked by an IT professional.
■ Restart the Vitoconnect: see page 22.
Rapidly flashes red.
Firmware or hardware error
■ Restart the Vitoconnect: see 22.
■ Replace the Vitoconnect, if required.
Flashes yellow.
Communication error with the Vitotrol 100, type OT1:
Check the OpenTherm connecting cable to the Vitotrol 100, type OT1: see
page 16
■ Restart the Vitoconnect: see page 22
■
Rapidly flashes yellow.
Pulsating in red.
No connection to the heat generator
■ Check the plug-and-socket connections (Optolink, USB).
■ Check the connecting cable.
■ Restart the Vitoconnect: see page 22.
Maintenance mode (no data transmission)
Deactivate the maintenance mode: see page 23
■
Rapidly flashes red.
Firmware or hardware error
Restart the Vitoconnect: see page 22
■ Replace the Vitoconnect, if required.
■
Illuminated in red.
Error in the control unit of the heat generator
■ Observe the message in the ViCare app.
■
Heat generator installation and service instructions
Malfunctions without LED indications
Fault
Measures
All Vitoconnect LEDs are off.
Check the mains connection and wall power supply of the Vitoconnect.
Restarting the Vitoconnect
After rectifying the fault, the Vitoconnect has to be
restarted.
22
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Service
LED
What to do?
Restarting the Vitoconnect (cont.)
Press the Reset button B and the operating button A
for approx. 15 s: See chapter "Display and operating
elements".
illuminated in white.
LED
Restoring delivered condition
1. Press the Reset button B for approx. 30 s: see
page 18.
LED
flashes red.
2. Press the Reset button B once again within 5 s.
LED
not illuminated any more.
The Vitoconnect is restarting and resumes the
delivered condition.
Maintenance mode
This function suppresses the transmission of messages from the heating system to the Viessmann
server, e.g. during maintenance work on the heating
system.
Activating maintenance mode
Service
Press the Reset button B for approx. 5 s to 15 s: see
page 18
pulsating in red.
LED
Maintenance mode is activated.
Note
The maintenance mode does not stop automatically
but has to be deactivated.
Deactivating maintenance mode
Press the Reset button B once again for approx. 5 s
to 15 s: see page 18
not illuminated any more.
LED
Maintenance mode is deactivated.
Setting up Wi-Fi after replacing the router
1. Activate the Vitoconnect access point mode: see
page 21
5. Use the Internet browser on your smartphone to
access http://vitoconnect.gateway
2. Open the Wi-Fi settings of your smartphone.
6. On the starting page, select "Select router".
3. Connect your smartphone to the "Vitoconnect" Wi-Fi.
7. Follow the instructions on the Internet page.
4. Enter the WPA2 password.
8. Deactivate the Vitoconnect access point mode: see
page 21
5813605
Note
The WPA2 password can be found on the supplied
sticker.
23
What to do?
(cont.)
5813605
Service
Setting up Wi-Fi after replacing the router
24
Parts lists
Ordering parts
5813605
Components
The following details are required when ordering parts:
■ Order no. (see type plate A)
■ Item number of the individual part (from this parts
list)
25
Parts lists
Parts list Vitoconnect, type OPTO2
0002
Components
0001
0003
Fig. 13
A Vitoconnect type plate (on the rear side of the Vito-
5813605
connect)
26
Parts lists
Parts list Vitoconnect, type OPTO2
(cont.)
Part
0001
Wall power supply
0002
Wall bracket
0003
USB/Optolink connecting cable
5813605
Components
Item
27
Parts lists
Parts list Vitoconnect, type OT2
0002
Fig. 14
A Vitoconnect type plate (on the rear side of the Vito-
connect)
5813605
Components
0001
28
Parts lists
Parts list Vitoconnect, type OT2
Part
0001
Wall power supply
0002
Wall bracket
5813605
Components
Item
(cont.)
29
Specification
Specification
Vitoconnect
Rated voltage
12 V
Wi-Fi frequency
2.4 GHz
Wi-Fi encryption
Unencrypted or WPA2
Frequency band
2400.0 to 2483.5 MHz
Max. transmitting power
0.1 W (e.i.r.p.)
Internet protocol
IPv4
IP assignment
DHCP
Rated current
1A
Power consumption
5.5 W
Protection class
III
IP rating
IP 20 D according to EN 60529
Permissible ambient temperature
■ Operation
■
Storage and transport
Wall power supply
Rated voltage
100 to 240 V~
Rated frequency
50/60 Hz
Output voltage
12 V
Output current
1A
Protection class
II
Permissible ambient temperature
■ Operation
■
Storage and transport
5 to +40 °C
Use in living rooms and boiler rooms (normal ambient conditions)
−20 to +60 °C
Vitotrol 100, type OT1
Supply voltage
Via OpenTherm connecting cable
IP rating
IP 20
Permissible ambient temperature
■ Operation
■
Storage and transport
0 to +40 °C
at relative humidity from 10 to 90 %
Use in living rooms and boiler rooms (normal ambient conditions)
−20 to +55 °C
5813605
Appendix
5 to +40 °C
Use in living rooms and boiler rooms (normal ambient conditions)
−20 to +60 °C
30
Keyword index
Keyword index
Access point mode
– Activating.................................................................21
– Deactivating............................................................ 21
Ambient temperature
– Vitoconnect............................................................. 10
– Vitotrol 100, type OT1............................................. 10
App...............................................................................8
Closing Vitotrol 100, type OT1................................... 17
Commissioning.....................................................18, 20
Data connections
– With Vitoconnect, type OPTO2................................. 7
– With Vitoconnect, type OT2...................................... 7
DHCP......................................................................... 10
Display elements........................................................18
DSL router..................................................................19
Dynamic IP addressing.............................................. 10
Electrical connection
– Vitoconnect, type OPTO2 to heat generator........... 14
– Vitoconnect, type OT2 to the heat generator.......... 15
– Vitoconnect, type OT2 to Vitotrol 100..................... 16
email.............................................................................5
End devices
– Operating system.................................................... 10
Erection...................................................................... 12
Establishing a connection
– Wi-Fi Android operating system.............................. 20
– Wi-Fi iOS operating system:................................... 20
Fault display............................................................... 22
Forwarding messages..................................................9
Frost protection............................................................ 5
Functions ViCare app...................................................8
Functions Vitoguide......................................................8
5813605
General Terms and Conditions of Sale apply...............5
Inserting in the wall bracket
– Vitoconnect............................................................. 16
– Vitotrol 100.............................................................. 17
Installation site
– Vitoconnect............................................................. 10
– Vitotrol 100, type OT1............................................. 10
Installing the wall bracket
– Vitoconnect............................................................. 13
– Vitotrol 100.............................................................. 14
Intended use................................................................ 6
Internet access.............................................................5
IP address.................................................................. 19
IP addressing............................................................. 10
IP network.................................................................... 8
Liability......................................................................... 5
Mains connection
– Vitoconnect, type OPTO2....................................... 17
– Vitoconnect, type OT2.............................................17
Maintenance mode
– Activating.................................................................23
– Deactivating............................................................ 23
Malfunctions............................................................... 22
Measures for troubleshooting.....................................22
Message code..............................................................9
Message forwarding.....................................................9
Message text................................................................9
Message type...............................................................9
Network........................................................................ 8
Network operator..........................................................5
Network settings.........................................................19
Operating elements....................................................18
Operating functions ViCare app................................... 8
Operating functions Vitoguide...................................... 8
Operating program
– Warm for long..........................................................21
Operating system....................................................... 10
Operating unit
– for ViCare app......................................................... 10
Operation..................................................................... 8
Operational safety........................................................ 5
Order no.
– Vitoconnect, type OPTO2....................................... 26
– Vitoconnect, type OT2.............................................28
Part number
– Vitoconnect, type OPTO2....................................... 26
– Vitoconnect, type OT2.............................................28
Parts list
– Vitoconnect, type OPTO2....................................... 26
– Vitoconnect, type OT2.............................................28
Port 123................................................................10, 19
Port 443................................................................10, 19
Port 80..................................................................10, 19
Port 8883..............................................................10, 19
Prerequisites................................................................ 5
Product information...................................................... 7
Range of Wi-Fi connections....................................... 11
Registering users....................................................... 20
Register user..............................................................12
Remote monitoring.......................................................8
Remote operation.........................................................8
Replacing the router...................................................23
Reset..........................................................................23
Reset button...............................................................23
31
Keyword index (cont.)
Restarting the Vitoconnect......................................... 22
Restoring delivered condition.....................................23
Room temperature..................................................... 21
Terms and Conditions of Sale...................................... 5
Troubleshooting..........................................................22
Security parameters................................................... 10
Setting up the heating system....................................20
Setting up the system.................................................20
Setting up Wi-Fi
– After replacing the Wi-Fi router............................... 23
– Android operating system commissioning...............20
– iOS operating system commissioning..................... 20
Set up heating system................................................12
Set up system............................................................ 12
Spare parts
– Vitoconnect, type OPTO2....................................... 26
– Vitoconnect, type OT2.............................................28
Specifications
– Vitoconnect............................................................. 30
– Vitotrol 100, type OT1............................................. 30
– Wall power supply................................................... 30
Supported control units.............................................. 10
System requirements
– IP network............................................................... 10
User account.............................................................. 10
32
Viessmann Manufacturing Company Inc.
750 McMurray Road
Waterloo, Ontario · N2V 2G5 · Canada
TechInfo Line 1-888-484-8643
1-800-387-7373 · Fax (519) 885-0887
www.viessmann.ca · info@viessmann.ca
Subject to technical modifications.
Wall bracket installation
– Vitoconnect............................................................. 13
– Vitotrol 100.............................................................. 14
Wi-Fi connection range.............................................. 11
Wi-Fi router................................................................ 10
WPA2 password................................................... 20, 23
5813605
Viessmann Manufacturing Company (U.S.) Inc.
45 Access Road
Warwick, Rhode Island · 02886 · USA
TechInfo Line 1-888-484-8643
1-800-288-0667 · Fax (401) 732-0590
www.viessmann-us-com · info@viessmamm-us.com
ViCare app................................................................... 8
Vitoguide...................................................................... 8
Vitotronic control unit....................................................8
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