Wistron N7SP510 GSM/WCDMA cellular phone w/BT User Manual SP510 UG EN WIN6 20090317

Wistron Corporation GSM/WCDMA cellular phone w/BT SP510 UG EN WIN6 20090317

Contents

Manual 2

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Setting up SP510 on your vehicle
8
Using GPS Navigation
GPS antenna
Unpacking the SP510 vehicle mount kit
Setting up SP510 on your vehicle
Using SP510 safely
GPS antenna
SP510 has an internal micro-antenna for the GPS (Global Positioning System) receiver.
This antenna, located beneath the top left of the device, receives radio signals and
process position information between the device receiver and the satellite signals.
GPS accuracy and signal availability and quality may be affected by your location,
buildings, canyon walls, hard ground, and weather conditions. Use your device outdoors
to allow reception of GPS signals.
Unpacking the SP510 vehicle mount kit
The vehicle mount kit includes:
Vehicle mount
Cradle plate
Auto charger cable
Headset
Setting up SP510 on your vehicle
WARNING! Some countries prohibit the mounting of any electronic device in any
location on the vehicle dashboard. Be sure to check your local laws acceptable
mounting areas before installing the auto mounting kit.
Installation reminders
Do not mount the device where it will obscure the driver’s view of the road.
Do not mount the device near the driver seat air bag deployment area.
Do not place the device on top of the dashboard or anywhere without
securing the device on the vehicle mount.
Do not mount the device near the passenger seat air bag deployment area.
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GPS antenna
Install the vehicle mount on the surface of your vehicle that is reasonably flat
and free of dirt and oil
Device mounting precautions
Some countries prohibit the mounting of any electronic device in any location
on the vehicle dashboard. Be sure to check your local laws acceptable
mounting areas before installing the auto mounting kit.
Some newer vehicle models may have a heat reflective shield embedded in
the windshield. This may in some cases obstruct the GPS signal reception.
In some cases, poor GPS signal are caused by:
Indoors and GPS cannot receive satellite positioning signal
Pylon or mobile phone base station
Bad weather, thunder, lightning, cloudy sky, fog, or rain
Driving at high speed
The heating and cooling cycle of a vehicle’s interior will in some cases
loosen the adhesion of the suction cup. Check the vacuum seal of the
vehicle mount kit for adequate adhesion each time you use the unit, and
reinstall if necessary.
If the vehicle mount kit has problems staying on, clean the plastic suction
cup with alcohol, then reinstall.
To set up the device on your vehicle:
Install the vehicle mount on the surface of your vehicle that is reasonably flat and
free of dirt and oil
1 Clean the mounting surface with a glass cleaner and a clean cotton cloth.
2 Install the vehicle mount on the windshield or other flat car surface.
(a) Fix the suction cup mount to the selected area with the suction lever facing
up.
(b) Flip the lever down to create a vacuum between the suction cup and the
mounting surface.
Make sure that the suction bond is strong enough before proceeding to the
next step.
(c) Insert the vehicle mounts cradle plate to the holes on the back of the cradle.
(d) Move the car cradle until both parts are engaged.
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Setting up SP510 on your vehicle
3 Slide the device into the cradle.
IMPORTANT: Before you start to use your device for GPS navigation, download
the LTO (Long Term Orbits) first to update the Ephemeris data (current satellite
position and timing information) onto your device. This data is needed to determine
the GPS position of your current location.
4 The internal GPS receiver of your device is located as shown, for best GPS
reception, make sure to mount your device in the correct position as shown in the
illustration.
5 Connect the charger cable to the device and connect the other end of the charger
cable to the cigarette lighter socket.
The LED indicator on the right side of the touch screen lights up orange during
charging.
Downloading the LTO satellite data
Global Locate LTO satellite data provides guidance information about your current
location and the distance and duration of travel. After the final location and time are
calculated, the coordinates in the GPS are expressed in specific coordinate system,
degrees and decimal degrees format, using the WGS 84 coordinate system.
The SP510 includes an Express GPS Connection application that makes use of the LTO
satellite data, which can be downloaded using a GPRS/EDGE wireless data service
connection. As an alternative to GPRS/EDGE download, you can retrieve the LTO
satellite data from a server on the Internet and transfer it to your SP510 when you connect
it to your PC via ActiveSync or Bluetooth. After downloading the satellite orbit data,
Express GPS Connection stores the data into the device’s GPS chipset.
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Setting up SP510
on your vehicle
For your first location fix, it is best to be outdoors under an open sky, with no tall buildings
or other obstructions close by. It should take one to two minutes to compute the first
position fix. After obtaining the first fix, Express GPS Connect operates at the optimum
GPS performance level. If the data has expired, you should check your Express GPS
Connect settings.
You have two options to download LTO—from the Today screen, using the Express GPS
Connect icon ; or the Express GPS Connect option under the Settings >
Connections preferences.
NOTE: Be sure the current date is displayed on the SP510. If the date and time are not
current, tap the Clock icon on the Today screen.
To download the LTO satellite data file using Settings:
1 Start a remote connection to the server using a GPRS/EDGE connection.
2 Tap > Settings .
3 On the Connections tab, tap Express GPS Connect .
4 Tap Download Now.
To download the LTO satellite data file using the Express GPS Connect
icon
:
1 On the Today screen, tap the Express GPS Connect icon , located on the
lower right corner of the screen.
2 Tap Download Now.
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Using SP510 safely
Once activated, Express GPS Connect icon on the Today screen turns from gray to
blue .
See “Express GPS Connect on page 165 for more information on how to use Express
GPS Connection,
Using SP510
safely
For your safety, observe the following precautions carefully.
Driving precautions
Do not attempt to enter information or configure the device while driving. If
you need to do so, pull out of traffic and come to a stop in a legally
permissible and safe location before using your device.
Vehicle operators must maintain full surveillance of pertinent driving
conditions at all times. Minimize the need to view the device screen while
driving and use voice prompts to guide you.
Never place the device on the passenger seat or any place else in the car
where it can become projectile during a collision or stop.
An air bag inflates with great force, DO NOT mount the device in the area
over the air bag or in the air bag deployment area.
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Using SP510 safely
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Phone management programs
9
Using SP510
Companion Programs
Phone management programs
Wireless communication programs
Media-related programs
Product download-related programs
Phone management
programs
These programs help you manage the contents of your SIM card.
Use SIM Manager to manage contacts stored in your SIM card
Use SIM Toolkit to access the mobile content and data services, such as
news, weather, banking, and traveling information; offered by the mobile
operators
SIM Manager
SIM Manager enables you to manage all contacts stored on your SIM card. This program
complements your device’s phone function by enabling not just the addition of
new phone
numbers on your SIM card, but more importantly, exporting such contact information to
Microsoft Contacts. This eliminates the need to manually enter these new contact
information in your device.
To open SIM Manager:
1 Tap > Settings .
2 On the System tab, tap SIM Manager .
To copy SIM contacts to your device:
1 Tap > Settings .
2 On the System tab, tap SIM Manager .
Wait for SIM card contents to load. This may take a few seconds.
3 Tap Menu > Tools > Save All to Contacts.
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Phone management programs
To copy a SIM contact to your device:
1 Tap > Settings .
2 On the System tab, tap SIM Manager .
Wait for the SIM card contents to load. This may take a few seconds.
3 Tap and hold a SIM contact, then select Save To Contacts.
To view SIM information:
The SIM Manager also provides view of the settings, such as the service provider, phone
book size, phone book used, maximum length of contact name, maximum length of
phone numbers, and SMS message storage capacity.
On the SIM Manager screen, tap Menu > Tools > SIM Information.
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To export SIM text messages to the Inbox folder:
On the SIM Manager screen, tap Menu > Tools > Export All Messages to
Inbox
.
To create a new SIM contact:
1 On the SIM Manager screen, tap New.
2 Enter the contact name and phone number.
3 Tap Add.
Procedures on how to perform the various SIM Manager operations is integrated on
“Chapter 7 Using Phone on page 107.
SIM Toolkit
SIM Toolkit enables you to access the online services offered by your mobile operator.
This feature is dependent on your mobile operator. Online services, such as news,
weather, banking, and traveling information can be accessed from your SP510. Check the
availability of services with your mobile phone service provider.
To open SIM Toolkit:
Tap > Programs > SIM Toolkit .
Wait for data contents to load. This may take a few seconds.
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Wireless communication programs
Wireless communication programs
Internet Sharing
Push to Talk
Remote Desktop Mobile
Express GPS Connect
Internet Sharing
Internet Sharing enables your computer to use the device as a modem for connecting to
the Internet.
To open Internet Sharing:
Tap > Programs > Internet Sharing .
To use SP510 as a modem:
1 Connect your device to your computer using USB cable or a Bluetooth.
2 Tap > Programs > Internet Sharing .
3 In the PC Connection list, select the connection type.
4 Select the network connection that the device should use to connect to the Internet.
5 Tap Connect.
NOTE: If your computer is Bluetooth-enabled and you select Bluetooth as the PC
connection, you must initiate and complete the Bluetooth PAN partnership before
Internet Sharing will work. For more information, refer to Windows Help and Support.
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Wireless communication programs
Push to Talk
NOTE: Push to Talk application is not available on all configurations.
Push to Talk (PTT) is a walkie-talkie style service that provides simple communication
with one person or with a group of people having compatible devices. With PTT,
conversations are sent over cellular networks and only one person can talk at a time and
then only by pressing the Push to Talk button. Calling a group of people can be
conducted within set groups already established or created just before the session, by
sending invitation messages among individual PTT participants or for users already
involved in one PTT session. While using PTT, you can use the other functions of the
SP510.
Before you can use PTT, you must define the required PTT service settings. See
“Configuring the PTT Settingson page 162 for more information.
PTT menu
The PTT menu lets you easily view PTT contacts, create an individual contact or a group,
create a PTT name, configure auto accept invitations feature, or switch PTT on or off.
To open PTT:
Tap > Programs > Push to Talk .
Using PTT
To initialize your PTT service:
1 Begin initializing your PTT service by performing one of the following:
Press the Push to Talk button on your
devic e.
Tap > Programs > Push to Talk .
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2 Tap Yes.
When activation is complete, notification prompt is displayed and the User
Presence icon appears on the navigation bar.
The PTT Menu window appears.
The PTT Menu window includes the following menu commands or
parameters:
PTT Contacts - Displays the PTT Contacts screen.
Add Contact - Lets you create an individual PTT contact.
Add Group - Lets you create a PTT group.
Set Your Name - Lets you create a PTT user name.
Auto Accept Off - Toggles the auto accept invitation feature.
PTT is On - Toggles PTT on or off.
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To create an individual PTT contact:
1 Perform one of the following:
On the PTT Menu screen, tap PTT Contacts > Menu > Add Contact.
On the PTT Menu screen, tap Add Contact.
2 Enter the name and mobile number of your contact.
-or-
Open Contacts, then select a contact to add to PTT.
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3 Tap ok.
The newly added contact, Dave Mitchell, appears in the list next to the Invitation in
progress icon .
To rename a PTT contact:
1 Perform one of the following:
On the PTT Menu screen, tap PTT Contacts > a contact > Menu > Rename.
Tap and hold a contact in the PTT Contact list, then tap Rename.
2 Enter a new name for the contact, then tap ok.
The number in the screen is read only and cannot be modified.
To delete a PTT contact:
1 On the PTT Menu screen, tap PTT Contacts > a contact > Menu > Delete.
2 Tap Yes.
To create a PTT group:
1 Perform one of the following:
On the PTT Menu screen, tap PTT Contacts > Menu > Add Group.
On the PTT Menu screen, tap Add Group.
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2 Enter a name for the new group and tap ok.
Tap to create new
PT T contacts.
3 Select a contact to add in the group, then tap ok.
New group appears
with the Inv itation in
progress icon.
To delete a PTT group:
1 On the PTT Contacts screen, select a group name.
2 Tap Menu > Delete Group.
3 Tap Yes.
To rename a PTT group:
1 On the PTT Contacts screen, select a group name.
2 Tap Menu > Rename Group.
3 Enter the new group name, then tap ok.
To
leave
the
talk
group:
1 On the PTT Contacts screen, select a group name.
2 Tap Menu > Leave Group.
3 Tap Yes.
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PTT Contacts status icons
The list below shows the status icons that appear next to the individuals in PTT Contacts.
Icon Name Description
Invitation
in
Progress
Displays when you have sent an invitation to join a
group or you are waiting for an individual to accept your
invitation. Once a member accepts, this status will
change to Available.
Do
Not
Disturb
Displays when a contact has changed their availability
to Do Not Disturb. PTT calls cannot be place.
Silent/Vibrate Indicates a contact has set their ringer to either Silent or
Vibrate.
Avail abl e
(Indivi dual)
Avail abl e
(Group)
Unavailable
(Indivi dual)
Unavailable
(Gr oup)
Indicates the contact can receive a PTT call.
Indicates the group can receive a PTT call.
Contact has turned PTT off, powered down their device,
or moved out of coverage.
Group has turned PTT off, powered down their device,
or moved out of coverage.
To change the availability status:
1 Press the Push to Talk button.
2 Tap Menu > My Availability, then select a status.
PTT calls
PTT calls can only be made to individuals or groups established in your PTT Contacts.
To make an individual or a group call:
1 Press the Push to Talk button.
2 Navigate to the individual or group you want to call, then press the Push to Talk
button.
3 Tap Speaker On to turn on speaker.
4 Tap To Cellular to convert to Cellular call.
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To receive an incoming PTT call:
If your status is Available, PTT calls are automatically accepted, a PTT call
tone is played and then caller’s voice can be heard.
If your status is Silent/Vibrate, the phone vibrates prompting you to accept
or reject the call.
If you receive a call while a call is in progress, a message box appears on
the screen.
To view PTT Call History:
Perform one of the following:
Press and hold the Push to Talk button.
During an incoming call, tap Menu > PTT History.
On the PTT History screen, perform the following:
Make a PTT call by selecting a contact and pressing the Push to
Tal k
button. Initiating PTT calls to dynamic or quick groups is not
allowed.
Delete all or select items in the list by tapping Menu > Delete All
Cal
l
s
.
View all incoming and outgoing items by tapping Menu > Filter > All,
Incoming, or
Outg oi n g
.
To send a Call Me Alert:
Call Me Alert is a message displayed across the receiver’s screen
1 Press the Push to Talk button.
2 Select the individual you wish to alert.
3 Tap Menu > Call Me Alert.
4 Tap ok.
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Configuring the PTT Settings
You can configure most features of the PTT to suit your preferences. You do this by
accessing the Set Your Name, Auto Accept Off, or PTT is On commands in the PTT
menu.
To change your presence status:
1 Press the Push to Talk button.
2 Tap Menu > My Availability > turn it on or off.
To auto accept invites:
1 On the PTT Menu screen, tap Auto Accept Off.
2 Tap Yes.
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To turn off PTT:
1 On the PTT Menu screen, tap PTT is On.
2 Tap Yes.
Remote Desktop Mobile
Remote Desktop Mobile is based on Terminal Services Technology. Use Remote
Desktop Mobile to log onto a Windows Terminal Server type computer and use all of the
programs that are available on that computer from your device. For example, instead of
running Word Mobile, you can run the PC version of Microsoft Word and access all of the
.doc files on that computer from your device.
NOTE: Procedures described in this section applies to computers using the Windows
2000 or later version operating system.
To create a remote connection to a computer:
1 Start a remote connection to the server using a GPRS, EDGE, WCDM connection.
2 Tap > Programs > Remote Desktop Mobile .
3 Enter a server name.
4 Enter the user name and password.
5 If a domain is required, enter the domain address.
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6 Tap Connect.
Once connected to the server, the computer’s screen may more than fill your
device’s screen. If scroll bars are displayed on the server’s screen, you will see
more than one set of scroll bars on your device—one to scroll information on the
computer, and the other one to scroll the Remote Desktop Mobile screen. To ensure
you are scrolling the PC window contents, use the five directional buttons at the
bottom of the screen.
7 For more information on Remote Desktop Mobile, tap > Help .
To improve display performance:
Display performance is improved by decreasing the time it takes for the screen to be
refreshed on the PC.
1 On your PC, select Start > Settings > Control Panel.
2 Double-click Display.
3 On the Appearance tab, click Effect.
4 Clear the “Use the following transition effects for menus and tool tips check box.
5 Click Apply, then OK.
To improve browser performance:
The performance of Internet Explorer on your PC is improved by decreasing the time it
takes for Web pages to be refreshed.
1 In Internet Explorer on your PC, select Tools > Internet Options > Advanced tab.
2 Under Browsing, clear the “Use smooth scrolling” check box.
3 Click Apply, then OK.
To disconnect and end a session:
1 In the Remote Desktop Client PC window, click Start > Shut Down.
2 On the Shut Down Windows dialog box, click Log Off [user name].
3 Click OK.
NOTE: If the network administrator has configured Remote Desktop Client to
reconnect to disconnected sessions, you will be reconnected to this session the next
time you connect to this server.
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Express GPS
Conne ct
SP510 is integrated with the latest GPS (Global Positioning System) technology to quickly
compute positions in locations where GPS signals are barely detectable. Optimum GPS
performance can be achieved with Express GPS Connect. This program operates by
transferring GPS satellite data (ephemeris information) from the Internet to your device,
where it is stored in memory. Express GPS Connect can get satellite data when your
SP510 is connected to your PC or the Internet. This process occurs in the background,
ensuring the GPS functions are ready to use at all times.
To open Express GPS Connect:
1 Start a remote connection to the server using a GPRS, EDGE,WCDMA, HSPA
connection.
2 Tap > Settings .
3 On the Connections tab, tap Express GPS Connect .
Using Express GPS Connect
Use Express GPS Connect for the first time
The first time you use your SP510 EDA, make sure your Express GPS Connect satellite
data is current. For your first location fix, it is best to be outdoors under an open sky, with
no tall buildings or other obstructions close by. It should take one to two minutes to
compute the first position fix. After obtaining the first fix, Express GPS Connect operates
at the optimum GPS performance level. If the data has expired, you should check your
Express GPS Connect settings.
Express GPS Connect position fix times
The time it takes for Express GPS Connect to get a position fix varies with
signal reception conditions. In open and nearly open sky conditions, the
SP510 typically can get a position fix in just a few seconds. In blocked signal
conditions Express GPS Connect will start in one minute or less if the GPS
signals are sufficiently strong.
Using your SP510 near a window gives it a better view to the sky and
improves the chance of a successful position fix.
Express GPS Connect starts searching for signals based on the most recent
position fix. When traveling to a new location your SP510 will need extra time
and more open signal conditions to obtain a location fix. After your first fix in
the new location full performance is restored.
When traveling to a different time zone, you can change the time zone
settings to tell Express GPS Connect you have traveled.
Satellite reception
GPS receivers work best when they have a direct line of sight to the
satellites. For example, somebody turning on a GPS receiver in the middle of
the Gobi Desert will obtain a position fix much sooner than a GPS user trying
to get a position fix in the middle of Wall Street. The reason for this is simple:
the Gobi Desert is a huge, flat expanse. It has no tall buildings and very few
natural obstructions that could block GPS signals. GPS is ideal for an "open
sky" environment like the Gobi Desert.
In contrast, Wall Street represents an "urban canyon" environment,
where tall
buildings on both sides of the street block, reflect, and scatter incoming GPS
signals. These conditions also apply when trying to use a GPS receiver
indoors. A traditional GPS receiver simply may not be able to compute a
position in an urban canyon or indoor environment.
When you are getting your first GPS position fix with the SP510, try to do it in
an environment that is as close to "open sky" as possible. The first position
fix is crucial because it includes a calibration process that helps subsequent
position fixes to be computed more rapidly. After getting the first position fix,
you will be able to enjoy the benefits of the Express GPS Connect's high-
sensitivity technology, which, when coupled with Express GPS Connect
satellite data, allows you to get position fixes in places where traditional GPS
receivers can't.
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How to improve GPS performance
Your SP510 computes your position faster and more accurately, provided the following
are adhered to:
Always operate with current Express GPS Connect data.
Configure your SP510 to automatically update Express GPS Connect data.
Keep the SP510 away from other electronic devices that may emit radio
waves (such as laptop computers and USB devices).
Protect your SP510 from extreme temperature variations and violent shocks.
If you are indoors and do not get a position after one minute, move to a
window to give the SP510 a better view of the sky.
If you have traveled more than 500 miles since you last used your SP510,
or
if
the unit has been reset, the next position computation should be performed
under open sky conditions, and extra time should be allowed.
When traveling to a different time zone, be sure to change the SP510's time
zone settings.
If you have traveled more than 500 miles from the location where you
last used the SP510s GPS capability, the device will need extra time to
compute a position fix. Here are a few ways to reduce the time to obtain
a position in your new location.
If traveling by plane, it is best to wait until you leave the terminal
building before trying to obtain your first position fix.
After the device obtained the first position fix in a new region, optimum
Express GPS Connect performance is restored.
If you have traveled to another time zone, you can speed up the GPS
position computation by changing the time zone settings on
your devic e.
This causes Express GPS Connect to proceed immediately to a global
satellite search.
If you do not change the time zone, Express GPS Connect will initially
search for satellites based on your previous position, increasing the
time required to obtain a position fix.
Express GPS Connect status icons
The Express GPS Connect icon located on the lower right corner of the Today screen
indicates the expected level of GPS performance and the amount of time until the
Express GPS Connect data expires.
Icon Description
Indicates satellite data is valid and current
Indicates satellite data is valid and is due to expire within 24 or fewer
hours
Indicates satellite data has
expir ed
Downloading the Express GPS Connect Data File
You have two options to download satellite data—from the Today screen, using the
Express GPS Connect icon ; or the Express GPS Connect option under the Settings
> Connections preferences. Once activated, Express GPS Connect icon on the Today
screen turns from gray to blue .
NOTE: Be sure the current date is displayed on the SP510. If the date and time are not
current, tap the Clock icon on the Today screen.
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To download the satellite data file using Settings:
1 Tap > Settings .
2 On the Connections tab, tap Express GPS Connect .
3 Tap Download Now.
To download the satellite data file using the Express GPS Connect icon:
1 On the Today screen, tap the Express GPS Connect icon , located on the
lower right corner of the screen.
2 Tap Download Now.
3 Tap ok.
To refresh satellite data:
You device can refresh satellite data through the following:
PC with Internet connectivity using ActiveSync or Bluetooth.
GPRS/EDGE wireless data service connection.
ActiveSync to obtain Express GPS Connect data files already stored on your
PC. This method requires you to install the supplied PC utility that retrieves
Express GPS Connect data through the Internet.
With any of these methods, your SP510 can be configured to refresh Express
GPS Connect satellite data automatically, or you can manually refresh the
data by tapping Download Now.
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Configuring the Express GPS Connect
You can set preference settings on how to use Express GPS Connect. You can perform
the following configuration options in Express GPS Connect:
Specify Express GPS Connect to obtain satellite data updates.
Specify Express GPS Connect to automatically update using a GPRS
connection.
Specify Express GPS Connect to show expiration reminders and warnings.
Specify Express GPS Connect to display an icon on the lower right corner of
the Today screen.
To configure the Express GPS Connect settings:
1 Tap > Settings .
2 On the Connections tab, tap Express GPS Connect .
3 On the Express GPS Connect screen, tap the Settings tab.
4 On the Settings tab, set the following options:
Tap “Enable updates check box to enable Express GPS Connect to
obtain satellite data. If disabled, ActiveSync must be used to obtain
data.
Tap “Initiate GPRS connection for updatescheck box to allow Express
GPS Connect to automatically update data on the device using a GPRS
connection.
Tap “Show expiration reminderscheck box to receive notifications
when a satellite data has expired before you start a location application.
If disabled, the device operates without the benefit of Express GPS
Connect and GPS performance is unfavorable.
Tap “Show tray icon on Today screencheck box to display an icon on
the lower right corner of the Today screen.
5 Tap ok.
To perform an Express GPS Connect factory reset:
SP510 Express GPS Connect saves information related to GPS operation that reduces
the time required to compute positions. If there is a problem with the SP510's memory,
this information might be corrupted.
1 Tap > Settings .
2 On the Connections tab, tap Express GPS Connect .
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3 On the Express GPS Connect screen, tap the About tab.
4 Tap Advanced > Factory Reset.
5 Tap OK. This removes all of the Express GPS Connect internal operating
information and restores the factory default settings.
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Media-related programs
.
Media-related
programs
Pictures & Videos
Camera
Camera Wedge
Pictures & Videos
Pictures & Videos extends your device’s function to the visual scene with its image
management, viewer and editing functions. It supports BMP, GIF and JPEG image
formats, as well as record and launch video clips stored on your device or on a storage
card. Now you can keep those images of your favorite moments as mobile as you are.
To open Pictures & Videos:
Tap > Programs > Pictures & Videos .
Tap to l aunch
the Camera
application.
Pictures & Videos opens to a thumbnail view of all image files stored on the
My Pictures folder on your device and/or on a storage card attached to your
device.
You can use Pictures & Videos to perform any of the following:
View images in thumbnail, full screen or slide show mode
Edit BMP, GIF and JPEG images
Set a BMP, GIF and JEG image as the background of the Today screen,
similar to using a wallpaper on your computer’s desktop screen.
Send an image file or video clip via infrared or using Inbox
Record a video clip
Launch video clips stored on your device.
Launch the Camera application.
Copying image files or video clips to your device
To view your image files and video clips in Pictures & Videos, copy the files to the My
Pictures folder of your device or on a storage card folder.
To copy image files or video clips from your computer to your device:
1 Connect your device to your computer.
2
I
n
Ac tiveSy nc
on
your
computer,
click
Expl ore
Windows Explorer opens the Mobile Device window for your device.
3 Locate then select the file(s) that you want to copy on your device.
4 Right-click the selected file(s), then click Copy.
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5 Place the cursor on the My Pictures folder of the Mobile Device window, right-click,
then click Paste.
In Pictures & Videos, tap to view image files stored in the My Pictures folder.
To copy image files from a storage card to your device:
1 Install the storage card to your device’s SD/MMC expansion slot.
2 Perform steps 1-4 of the procedure above.
3 Locate the Storage Card folder under the My Windows Mobile-Based Device
directory.
4 Open the folder under the Storage Card folder where you want to save your image
file(s).
5 Place the cursor on the selected folder, right-click, then click Paste.
In Pictures & Videos, tap to view image files stored in an attached storage card.
Organizing photos and videos
You can use Pictures & Videos to organize and search for images stored on your SP510
or on a storage card. You can also edit images and send them as an e-mail attachment,
view a slide show of your pictures or set a picture as a background on the Today screen.
Pictures & Videos display images in any of the three view modes—thumbnail (default),
full screen, and slide show.
Thumbnail mode
Thumbnail mode is the default view mode every time you open Pictures.
You can perform the following while in thumbnail mode:
Tap and hold a thumbnail to display a pop-up menu of available actions.
Place your stylus within the edge at the far left or far right of the screen and
then drag the stylus over the images to perform multiple selections useful in
deleting images by batch rather than by thumbnail.
Move the joystick up or down to select the previous/next thumbnail.
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To perform image management tasks:
It is only in thumbnail mode can you perform most of the image management tasks.
1 Tap and hold a thumbnail to display a pop-up menu of available actions.
2 Perform any of the following:
Tap Cut to move image file to the Storage Card folder.
Tap Copy to create a duplicate image file. This is useful when you want
to edit an image but still want to retain an original copy of the image.
Tap Delete to remove the selected thumbnail from its location. You are
prompted to confirm the deletion.
Tap Send to attach image as an attachment to an e-mail.
Tap Beam to send the thumbnail to another Bluetooth or IR-enabled
device.
Tap Set as Today Background to set image as background of the
Today
screen.
Tap Send to your space to upload image to Windows Live Space.
Full screen mode
It is only in full screen mode can you perform any editing action on an image.
To view image in full screen mode:
Tap a thumbnail or press the joystick while a thumbnail is selected.
In this view, the selected image is maximized so that it fits the entire screen
(with the navigator and command bars still visible) used to display it.
Tap ok or press the joystick to return to thumbnail mode.
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To change the image orientation:
You can change the display orientation of an image.
On the command bar, tap Menu > Edit > Rotate to rotate the image 90°
co unter-cl ock wis e.
To crop part of an image:
You have the option to specify a portion of an image and then save that portion as a new
JPEG file.
1 Tap Menu > Edit.
2 Tap Menu > Crop to enable the Crop tool.
3 Drag your stylus across part of the image you want to crop.
4 Tap inside the selection.
5 Tap Menu > Save As.
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6 Fill out the fields in the Save As screen.
7 Tap ok.
To zoom in/zoom out the image:
To view images in a larger or smaller scale use the Zoom tool.
1 Tap the image.
2 Tap Menu > Zoom.
A zoom selection panel appears on the lower right corner of the screen.
3 Tap the Magnify button to enable the zoom selection tools.
The full screen image zooms in and a red selection border automatically appears on
the image inside the zoom selection panel.
4 Perform any of the following:
Tap to magnify the size of the image.
Tap to reduce the size of the image.
Tap to zoom into an image.
Tap to return the image to its original view size.
Drag the red box within the small frame to pan the image in any
direction you want.
5 Tap Menu > Zoom to hide the zoom selection panel.
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To set an image as a Today wallpaper:
To add a custom look to the Today screen of your device; apply a wallpaper of your
choice using any image.
1 Tap and hold a thumbnail, then tap Set as Today Background.
2 Tap the up or down arrows to set the transparency level.
3 Tap ok.
Slide show mode
You can view images in a slide show much like viewing a PowerPoint presentation in
your computer. Images are adjusted to fit the entire display area and are shown in a five
seconds interval (default).
To view image in slide show mode:
In thumbnail mode, tap Menu > Play Slide Show.
During the slide show, you can use hardware buttons to control the image
display. Move the joystick up or down to display the previous image; rotate
down to display the next image.
To view the Slide Show toolbar:
During the slide show, tap anywhere on the screen or press the joystick.
The icons in the Slide Show toolbar lets you control the pace of the slide
show, as well as change the orientation of the images.
Tap to rotate the images counterclockwise.
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Tap to continue the slide show after pausing it.
Tap to pause the slide show.
Tap to display the previous image.
Tap to display the next image.
Tap to stop the slide show. Screen returns to thumbnail mode.
Customizing Pictures & Videos
Using the Options command you can set preference settings on how to use Pictures &
Videos.
To
c ustomi ze
Pic tures
&
Videos:
1 On either thumbnail or full screen mode, tap Menu > Options.
2 On the General tab, set the following options:
Select the size of the pictures you want to send through e-mail. Only pictures
sent through an e-mail message is resized, the original picture remains
unchanged.
Resize pictures for faster e-mail transfer
Rotate pictures towards left or right.
3 On the Slide Show tab, set the following options:
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Select the “Portrait picturesor “Landscape picturesradio button to set
slide show orientation.
Select the “Play a screensaver when connected to my PC and idle for 2
minutescheck box to set the image files in the My Pictures folder as a
screensaver whenever your device is connected to the USB sync cable
and is idle for 2 minutes.
4 On the Camera tab, set the following options:
In the Type filename prefix box, enter the prefix to be used as a default
title for the image file.
In the Save files to list, select to save image files to onboard memory or
built-in storage.
In the Still image compression level list, set a compression level when
saving the image. The high quality setting provides the best image
quality but more memory is required.
5 On the Video tab, set the following options:
Select the “Include audio when recording video file” check box, to
include audio when recording video files.
In the Time limit for videos list, select the length for video clips recorded
with the camera.
6 Tap ok.
You can take photos and videos and capture bar code data with the device’s built-in
camera. The camera lens is located on the rear of the device. Images can be stored on
the device’s onboard memory or a memory card. Once you take photos or video clips,
you can associate the image with a name in the phone book, e-mail it to friends, or send
it to other Pocket PCs or phones. You can also send images to your computer via
Bluetooth or IR.
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NOTE: The image capture application must be installed and enabled in order to
operate the data capture. For more information on the type of image capture application
compatible with your device, refer to the Wistron website.
Camera
With the Camera application you can take pictures and shoot videos, and modify settings
with Camera while you are on mobile. The images and video clips are automatically
saved in the Pictures & Videos application, where you can view and edit them. By default
captured images or videos are saved as JPEG or WMV file.
To open Camera:
1 Perform one of the following:
Press the Camera button located on the lower-right side of the phone,
to activate the camera.
Tap > Programs > Pictures & Videos > Camera .
Open Pictures & Videos, then tap Camera on the command
bar .
Camera screen
The Camera screen displays the view finder. Information about the current settings or
the remaining number of images that can be saved to your device are displayed on the
lower right corner of the screen. This screen also provides an option to toggle shooting
mode between camera and video mode.
Normal
m o d e
F l a s h
Tap to display
Pictures & Videos
Normal mode
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To switch shooting mode from camera mode to video mode:
1 Launch Camera, by performing one of the following:
Press the Camera button located on the lower-right side of the phone,
to activate the camera.
Tap > Programs > Pictures & Videos > Camera .
Open Pictures & Videos, then tap Camera on the command bar.
2 Tap Menu > Video.
To switch back to camera mode, tap Menu > Still.
Camera capture mode
The SP510 offers two types of camera capture mode:
Camera - for taking pictures and recording videos
Bar code - for capturing a bar code data
To select a camera capture mode:
Slide the Camera/Bar Code switch to the Camera icon or the Bar code
icon to switch from one capture mode to another.
To take a photo:
1 Launch the Camera application by performing one of the following:
Press the Camera button located on the lower-right side of the phone,
to activate the camera.
Tap > Programs > Pictures & Videos > Camera .
Open Pictures & Videos and tap Camera on the command bar.
2 Check the image on the view finder, adjust if necessary.
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3 Press the Camera button to take the picture.
To take photos using burst mode:
Burst mode is a way to take a series of quick pictures.
1 Launch the Camera application.
2 Tap Menu > Mode > Burst.
3 Press the Camera button to take the picture.
To stop a burst of pictures before all pictures have been taken, close Camera.
To take photos using timer:
Using the timer, you can take a self-portrait. Just place the device on a stable support
and press the camera button, then get into position.
1 Launch the Camera application.
2 Tap Menu > Mode > Timer.
NOTE: By default, the self timer delay is set at five seconds.
To record a video clip:
1 Launch the Camera application.
2 Tap Menu > Video to set shooting mode to video.
The available recording time displays on the
screen.
NOTE: By default, the time limit for recording videos is set at 15 and 30 seconds.
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3 Press the Camera button to begin recording.
Recording stops when you press the Camera button again.
To select video quality:
You can specify the quality (video resolution and sound fidelity) and size of the video
clips you record. Video clips of higher quality require more memory.
1 On the Camera screen, tap Menu > Video.
2 Tap Menu > Quality.
3 Select a video quality.
4 Tap ok.
To select picture compression:
You can set the compression level for the pictures you take. Note that selecting a high
quality picture increases the size of the file significantly.
1 On the Camera screen, tap Menu > Video.
2 Tap Menu > Options > Camera tab.
3 In the Still Image compression level box, tap the desired compression level.
To set default location where photos are saved:
You can set the default location where pictures are saved. If you select main memory,
pictures are saved to permanent storage on your device, which may require that you
consider the storage needs of other programs.
1 On the Camera screen, tap Menu > Video.
2 Tap Menu > Options > Camera tab.
3 In the “Save files to” list, select main memory or storage card.
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Product download-related programs
4 Tap ok.
To
vi e w
photos
and
video
clips
:
1 Tap > Programs > Pictures & Videos .
2 Tap the picture or video clip that you want to see.
To configure the camera settings of your device:
1 Launch the Camera application.
2 Tap Menu, then configure the device settings.
Video - Tap to switch to video or still (camera) mode.
Mode - Select from the following modes to take your picture:
Normal - Takes picture using the default settings.
Burst - Takes picture consecutively in continuous mode.
Timer - Takes picture five seconds after pressing the Camera button.
Resolution - The default resolution setting is 650 x 152 pixels.
Flash - Turns flash on and off.
Options - Displays the camera options screen.
3 Tap ok to exit.
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Adjusting system preferences
10
Customizing your
SP510
Adjusting system preferences
Program management
Adjusting system
preferences
You can adjust the settings of your device to suit the way you work. Adjusting certain
settings, such as backlight, auto power off timer, system volume, and processor speed,
from the factory default settings may decrease your standby time.
To access Settings:
Tap > Settings .
The Settings window has three tabs—Personal, System, and Connections,
each of which has its own set of options.
The following sections show the configuration page for each Settings option.
For detailed instructions on these pages, access the page from your device,
tap > Help .
Personal tab
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Buttons
Assign the Send/End button on the stereo headset/single earbud headset to commonly-
used programs. You can also adjust the on-screen scrolling speed here.
Input
Select an input method, options for word completion and other related settings.
Lock
Set a password to prevent unauthorized access to your device. You also have the option
to set a password hint to serve as a reminder in case you forget your password.
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Menus
Customize what appears on the menu.
Owner Information
Enter personal information and customize text display when device is turned on.
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Adjusting system preferences
Phone
Set up the phone function of your device. See “Phone preferences” on page 135 for
more information.
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Adjusting system preferences
Sounds & Notifications
Set the volume level for system sounds and select the types of action you want to hear
sounds for. You can also define how you want to be notified about different events.
Options for personalizing sound notifications are also available.
Today
Customize the look and the information that is displayed on the Today screen.
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System tab
About
Displays your device’s version and copyright information; includes an option to define a
device ID.
Brightness
Define settings for the display brightness and backlight control.
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Certificates
View and manage the public key certificates available on your device.
Clock & Alarms
Change the time or set alarms.
Customer Feedback
Submit your feedback on the Windows Mobile 6.0 software.
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Encryption
Enables or disables encrypting files stored in your memory card.
Error reporting
Enable or disable error reporting.
External GPS
Adjust the GPS settings.
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Memory
Adjust allocation of storage and main memory.
Phone Profiles
View and edit the Phone function’s preset profiles for different operations mode.
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Power
View power level for both the main and backup battery. To minimize power consumption,
you can define settings for the auto-off function and the processor’s operation speed.
Regional Settings
Set default number and time display formats and other related options.
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Adjusting system preferences
Remove Programs
Remove programs from storage memory.
Screen
Set the viewing orientation and text size setting. You can also recalibrate screen and
enable the ClearType feature.
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Adjusting system preferences
SDSwitch
Switch between SDIO and SDMMC driver mode. When you want to run
applications
f
rom
an Micro-SD card, it is recommended to switch the SD driver mode from the default SDIO
mode to SDMMC mode to improve the performance of the Micro-SD cards. If you are not
going to launch applications from an Micro-SD card, keep the default SD driver mode
settings to SDIO mode.
NOTE: The “No Remove On Resume” option in the SDSwitch Settings screen is
primarily applicable when you select the SDMMC driver mode. It prevents the SDMMC
driver to unload or reload when device resumes operation.
SIM Manager
Manage all contacts stored on your SIM card.
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System Information
Displays your device’s hardware and software information.
Windows Update
Keep your device up to date by downloading security fixes, critical updates, drivers, and
latest Help files.
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Connections tab
Beam
Define settings for the beam function.
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Bluetooth
Use this option to configure the device’s Bluetooth settings.
Connections
Adjust settings for connecting to your ISP or to a local network.
Express GPS Connect
Enable and customize settings for the GPS connection utility.
1
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Adjusting system preferences
USB to PC
Enable or disable the enhanced network connectivity.
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Program management
Wireless Manager
Enable or disable the device's wireless radios and customize Bluetooth, and
Phone settings.
Program management
Adding programs to your device
Programs bundled with your device at the factory are stored in ROM
(read-only memory).
You cannot remove these programs, and you'll never accidentally lose ROM contents.
ROM programs can be updated using special installation programs with a *.xip extension.
All other programs and data files installed to your device after factory installation are
stored in the Random Access Memory (RAM). You can install any program created for
your device, as long as it has enough memory. The most popular place to find software
for your device is on the Windows Mobile Web site
http://www.microsoft.com/windowsmobile/default.mspx You can add programs to your
device either by using ActiveSync or by downloading the program from the Internet.
To add programs using ActiveSync:
Before installing a program on your device, you must first install the appropriate software
for your device on your computer.
1 Determine your device and processor type so that you know which version of the
software to install.
(a) Tap > Settings .
(b) On the System tab, tap About .
(c) On the Version tab, make a note of the processor information.
2 Download the program to your computer (or insert the CD or disk that contains the
program into your computer).
You may see a single *.xip, *.exe, or *.zip file, a Setup.exe file, or several versions
of files for different device types and processors. Be sure to select the program
designed for a Pocket PC and your device’s processor type.
NOTE: Read any installation instructions, Readme files, or documentation that come
with the program. Many programs provide special installation instructions.
3 Connect your device to your computer.
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Program management
4 Double-click the *.exe file.
If the file is an installer, the installation wizard will begin. Follow the directions
on the screen. Once the software has been installed on your computer, the
installer will automatically transfer the software to your device.
If the file is not an installer, you will see an error message stating that the
program is valid but it is designed for a different type of computer. You will
need to move this file to your device. If you cannot find any installation
instructions for the program in the Readme file or documentation, use the
ActiveSync Explore button to copy the program file to the Program Files folder
on your device. For more information on copying files using ActiveSync, see
page 37.
5 Once installation is complete, tap > Programs , then the program icon
to
launch
it.
To add a program directly from the Internet:
1 Determine your device and processor type so that you know which version of the
software to install.
(a) Tap > Settings .
(b) On the System tab, tap About .
(c) On the Version tab, make a note of the processor information.
2 Download the program to your device straight from the Internet using Internet
Explorer Mobile.
You may see a single *.xip, *.exe or *.zip file, a Setup.exe file, or several versions of
files for different device types and processors. Be sure to select the program
designed for a Pocket PC and your device’s processor type.
NOTE: Read any installation instructions, Readme files, or documentation that comes
with the program. Many programs provide special installation instructions.
3 Tap the file, such as a *.xip or *.exe file. The installation wizard will begin.
4 Follow the on-screen instructions.
Adding a program to the Start menu
You can choose what program icons should appear on the menu based on which ones
you use most often.
To add a program to the Start menu program using Settings:
1 Tap > Settings .
2 On the Personal tab, tap Menus .
3 Select the check box for the programs you wish to add.
If you do not see the program you want, you can either use File Explorer on your
device to move the program to the Start Menu folder, or use ActiveSync on your
computer to create a shortcut to the program and place the shortcut in the Start
Menu folder.
To add a program to the Start menu program using File Explorer on your device:
1 Tap > Programs > File Explorer .
2 Tap the My Device icon (tap the folder list, labeled My Documents by default, and
then My Device to see a list of all folders on your device).
3 Open the path: Windows > Start Menu > Programs.
4 Tap and hold the program you want to add to the menu, then tap Cut on the pop-up
menu.
5 Open the path: Windows > Start Menu.
6 Tap and hold a blank area of the window, then tap Paste on the pop-up menu.
7 The program will now appear on the menu.
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To add a Start menu program using ActiveSync on your computer:
1 In the ActiveSync on your computer, click Explore to explore your device’s files and
locate the program.
2 Right-click the program, and then click Create Shortcut.
3 Move the shortcut to the Start Menu folder in the Windows folder.
The shortcut now appears on the menu.
For more information on using ActiveSync, see ActiveSync Help on your computer.
Running programs from the micro-SD card
Store applications in the micro-SD card and launch directly from the
card. To run programs from an Micro-SD card:
1 Launch the SDSwitch application.
(a) Tap > Settings .
(b) On the System tab, tap SDSwitch .
2 Set the mico-SD driver mode to SDMMC mode. See “To set the SD driver mode to
SDMMC mode” on page 232 for more information.
3 Insert the micro-SD card into your device.
4 Tap > Programs > File Explorer .
5 Run the application stored in the Micro-SD card.
Removing programs
You can only remove programs that you installed. Programs that come with your device
cannot be removed.
To remove a program using Settings:
1 Tap > Settings .
2 On the System tab, tap Remove Programs .
3 Tap the program you wish to remove.
4 Tap Remove.
5 Tap Yes. If another confirmation message appears, tap Yes again.
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SD driver management
To remove a program using File Explorer on your device:
If the program does not appear in the list of installed programs in Remove Programs, use
File Explorer on your device to locate the program:
1 Tap > Programs > File Explorer .
2 Tap the My Device icon (tap the folder list, labeled My Documents by default, and
then My Device to see a list of all folders on your device).
3 Open the path: Windows > Start Menu > Programs.
4 Tap and hold the program you want to remove, then tap Delete on the pop-up
menu.
SD driver management
Setting the SD driver
The SDSwitch application supports two SD driver mode. The SDIO mode is enabled by
default. Keep this setting when backing up or transferring files to a storage card. When
you want to run applications from an Micro-SD card, you must set the SD driver mode to
SDMMC mode to improve the performance of the Micro-SD card.
To set the SD drive mode to SDMMC mode:
1 Tap > Settings .
2 On the System tab, tap SDSwitch .
3 Select the SDMMC Mode.
4 Tap the “No Remove On Resume” check box.
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5 Tap ok. A confirmation box is displayed.
6 Tap ok, then perform a soft reset. See “To perform a soft reset” on page 244 for
more information.
To set the SD drive mode to SDIO mode:
1 Tap > Settings .
2 On the System tab, tap SDSwitch .
3 Select the SDIO Mode.
4 Tap ok. A confirmation box is displayed.
5 Tap ok, then perform a soft reset. See “To perform a soft reset” on page 244 for
more information.
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11 User S uppor t
Protecting your SP510
11
User Support
Customer support
Protecting your SP510
Troubleshooting
Customer support
Refer to following help resources on how to use your SP510.
For information on: Refer to:
Operating instructions This User Guide. It provides online reference for
using your device. The guide is available for
download. Visit http://support.wistron.com
The SP510 Help. To view Help, tap > Help .
Programs on your device
Additional programs that can
be installed on your device
See “Program list” on page 40 for more
information.
Up-to-date information
regarding your device
For the latest information on the SP510 visit
http://www.Wistron.com/SP510
Technical assistance Go to http://www.Wistron.com/contactsupport to
contact the Wistron Enterprise Mobility Support
for your region.
If you purchased your Wistron product from a
Wistron Business Partner, contact that Business
Partner for service.
Before contacting, have the model number and
serial number at hand. If your problem cannot be
solved by the Wistron Enterprise Mobility Support,
you may need to return your equipment for
servicing and you will be given specific directions.
Wistron is not responsible for any damages
incurred during shipment if the approved shipping
container is not used. Shipping the units
improperly can possibly void the warranty.
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Customer support
Protecting your SP510
Your device is not just a financial investment but a wealthy source of personal
information. It is then imperative that you protect your device from unauthorized access,
as well as data loss.
Using system locks
There several ways that you can secure your SP510, both from accidental key presses
and from unauthorized access.
Locking the keypad
Locking the touch screen
Setting an access password lock
Locking the keypad/touch screen
Tapping the Device unlocked icon on the Today screen prevents accidental data
entry from both the keypad and the touch screen. When the device is locked, the
command bar displays Unlock.
To unlock the keypad/touch screen:
1 On the command bar, tap Unlock.
2 On the Unlock screen, tap Unlock or press the orange and Q keys on the keypad.
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Locking the device
You have the option to create a lock password that will be required to access your device
after a set period of inactivity.
To assign a lock password:
1 Tap > Settings .
2 On the Personal tab, tap Lock .
3 On the Password tab, perform the following:
(a) Select the “Prompt if device unused forcheck box, then tap the pick list
opposite it to set the period of inactivity before the lock password is required
for access.
(b) Select a password type pick list. You have two options.
Simple PIN – This password mode requires a 4-digit password.
Strong alphanumeric – This password mode requires an alphanumeric
password (i.e., a combination of upper- and lower case letters, numbers,
and symbols) consisting of at least seven characters.
4 Type then confirm your lock password.
5 If you want to set a keyword to serve as a password reminder in case you forget it,
tap the Hint tab.
6 Tap ok.
Creating backup files
Any additional programs or new data in your device are stored in the Random Access
Memory (RAM). These items are lost if you have to perform a hard reset or your device
loses all power for any other reason. Because of this, it is important that you regularly
back up files to your computer via ActiveSync or to a storage card using the device’s
built-in SD/MMC expansion slot.
If you have access to your computer, use ActiveSync to synchronize files between your
device and your computer. See “Synchronizing information with your computer” on
page 31 for more information.
In instances where you are unable to access your computer, you can back up files to a
storage card.
To back up individual files in a storage card:
1 Insert a storage card into the SD/MMC expansion slot on the top of your device.
See “Using the SD/MMC expansion slot” on page 12 for more information.
2 Tap > Programs > File Explorer .
3 Select the file you want to back up.
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4 Tap Menu > Edit > Copy.
5 Tap the My Device icon (tap the folder list, labeled My Documents by default, and
then My Device to see a list of all folders on your device), then select Storage
Card.
6 Tap Menu > Edit > Paste.
7 After the backup process, remove the storage card from the SD/MMC expansion
slot.
To back up several files in a storage card:
1 Insert a storage card into the SD/MMC expansion slot on the top of your device.
See “Using the SD/MMC expansion slot” on page 12 for more information.
2 Tap > Programs > File Explorer .
3 Perform one of the following:
Locate the file folder containing the files you want to back up.
Create a new folder and move/copy the files you want to back up there.
4 Tap and hold the file folder you want to backup, then select Copy from the pop-up
menu.
5 Tap the My Device icon (tap the folder list, labeled My Documents by default, and
then My Device to see a list of all folders on your device), then select Storage
Card.
6 Tap and hold a blank area, then select Paste from the pop-up menu.
7 After the backup process, remove the storage card from the SD/MMC expansion
slot.
204
11 User S uppor t
Troubleshooting
Troubleshooting
Troubleshooting reminders
When a troubleshooting procedure requires uninstalling the battery pack or resetting the
device, note the following:
If the procedure requires uninstalling the battery pack, first turn the device off.
Once it is off, wait for five seconds to allow the device to completely enter
sleep mode before removing the battery pack.
Troubleshooting procedures
The following sections describe a list of possible situations that may arise during the use
of your device. Easy answers and solutions are provided for each one.
Battery problem
Memory on your SP510 EDA is shared between storage memory and program memory.
Storage memory is used to store the information you create and programs you install.
Program memory is used to run programs on your device. Your device automatically
manages the allocation between storage and program memory.
To view memory allocation and availability:
1 Tap > Settings .
2 On the System tab, tap Memory .
Battery loses power
When the battery is low, you see a battery icon (See “Status icons” on page 18 for
more information) in the navigation bar and a pop up screen that tells you to recharge the
battery as soon as possible.
Your device uses both a detachable and rechargeable main battery pack and an
embedded backup battery cell. When the main battery pack is removed or is completely
drained out, your device shuts down. The backup battery cell retains data for 30 minutes
after which you risk losing all data on the internal memory of your device.
Tips on how to make battery charge last longer
To make your battery charge to last as long as possible, observe the guidelines listed
below:
Use external power whenever possible
Use the AC adapter to plug your device into external power whenever possible,
especially when:
Establishing a remote connection
Using the backlight
Watching/listening to audio or video files
Connecting to a computer and/or server
Shorten auto suspend time
While on battery power, your device automatically suspends operation if you
haven’t touched the hardware buttons or used the stylus for a specified period of
time. Maximize battery life by shortening this time.
(a) Tap > Settings .
(b) On the System tab, tap Power .
(c) On the Advanced tab, adjust the setting on the “On battery power” pick list.
If the device lapses into sleep mode, allow ample time before turning it back
on to allow for a smoother power mode transition. The device wakes up from
sleep mode when any of the following events occur:
The Power button .
The device is connected to the USB sync cable.
A storage card is inserted into the SD/MMC expansion slot.
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Troubleshooting
A call is received by your
device.
A preset alarm event is
activ ated.
Turns off sounds you don’t need.
Your device emits sounds in response to a number of events, such as warnings,
reminders, and screen taps or hardware button actions. Optimize battery life, by
turning off any sounds you don’t need.
(a) Tap > Settings .
(b) On the Personal tab, tap Sounds & Notifications .
(c) Clear the check boxes on both Sound and Notifications tabs.
Disable the phone function when no SIM card is installed on your device.
Password problem
Forgotten password
If you forget your password, you’ll need to clear your device’s memory by hard resetting
it. See “To perform a hard reset” on page 244 for more information.
Memory problem
Device memory run out
If you receive a message stating that storage or program memory is unavailable, try the
following solutions.
Finding space in storage memory
Move data to an SD/MMC/SIO storage card.
(a) Insert a storage card to your device’s expansion slot.
(b) Tap > Programs > File Explorer .
(c) Tap and hold the file you want to move, then tap Cut from the pop-up menu.
(d) Open the My Documents folder; tap Menu, Edit, then Paste.
NOTE: Files stored in folders other than My Documents or stored in folders within
subfolders in My Documents may not show up in the list view of some programs.
Move e-mail attachments.
(a) Insert a storage card to your device’s expansion slot.
(b) Tap > Messaging .
(c) On the Messaging tab, select the tap Menu > Options.
(d) On the Storage tab, select “When available, use this storage card to store
attachments” check box.
All attachments are moved to the storage card, and new attachments are
automatically stored on the storage card.
(e) Tap ok.
Set programs such as Notes, Word Mobile, and Excel Mobile
to automatically
save new items on the storage card. In the program, tap Menu
> Options.
Delete unnecessary files.
(a) Tap > Programs > File Explorer .
(b) Locate the file for deletion.
(c) Tap and hold the file, then tap Delete on the pop up menu.
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11 User S uppor t
Troubleshooting
Finding space in program memory
Stop programs you are not currently using.
In most cases, programs automatically stop to free needed memory. However, in
some situations, such as when confirmation dialog boxes are waiting for a user
response, the program may not be able to automatically stop. To check the state of
your active programs:
(a) Tap > Settings .
(b) On the System tab, tap Memory.
(c) On the Running Programs tab, tap the program you want to view, then tap
A c ti v ate
.
(d) Close any open windows or messages and return the program to list view.
If this doesn’t work, you can stop the program manually.
(a) Close all open confirmation dialog boxes and return the program to list view.
(b) Stop the program by tapping Stop or Stop All on the Running Programs tab.
Clear storage memory as described in the preceding section.
This frees some storage memory so that it can be allocated to program
memory.
Perform a soft reset on your device. See “To perform a soft reset on page
244 for more information.
Screen problems
Screen freezes or responds slowly
Perform a soft reset on your device. See “To perform a soft reset” on page 244 for more
information.
Screen is blank
Press and hold the Power button for a full second. If that doesn’t work:
Remove the battery pack and check if the SIM card holder is closed properly.
If you are using the device on battery power, shift the device to AC power.
Perform a soft reset on your device. See “To perform a soft reset on page
244 for more information.
Screen is dark
Prolonged exposure to direct sunlight may cause your device screen to temporarily
darken. This is normal for LCD screens and is not permanent.
Screen is hard to read
If you’re having a hard time viewing a document in:
Notes - try changing the size of the view. To do this, tap a zoom percentage
on the Menu.
Word Mobile and Excel Mobile - try changing the size of the view. Tap View
> Zoom, then select a zoom percentage.
Internet Explorer - try changing the font size. Tap Menu > View > Text Size,
then select a size.
Screen flashes on then off when power button is pressed
This occurs when the screen backlight has automatically turned off but the device is still
powered on.
Tap the screen or press a key to light the display.
Set the backlight off time to greater than or equal to the power off time.
Tapping and writing problems
Inaccurate response to stylus taps
Recalibrate the screen. See “Recalibrating the screen” on page 243 for more
information.
Slow or no response
Perform a soft reset on your device. See “To perform a soft reset on page 244 for more
information.
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11 User S uppor t
Troubleshooting
IR connection problem
Failure to beam information
If you’re having difficulty transferring information via IR, try the following:
Transfer only one file or no more than 25 contact cards at a time.
Align your device’s IR port with that of the receiving device so that they
are unobstructed and within a close range.
Adjust the room lighting. Some types of light interfere with IR connections.
Try moving to a different location or turning off some
lights.
Bluetooth connection problem
Failure to beam information
If you’re having difficulty transferring information via Bluetooth, try the following:
Transfer only one file or no more than 25 contact cards at a time.
Turn on Bluetooth for SP510 and the receiving device.
Make sure the devices are within close range.
Phone connection problem
If you have a problem using the phone function, try the following:
Check if your device’s wireless connection to your mobile service provider is
switched on and the signal unobstructed.
Contact your mobile phone service provider for assistance.
Internet connection problem
If you’re having difficulty establishing Internet connection, try the following:
Make sure you have properly set up a connection to your device ISP
(Internet Service Provider).
Check if your device’s wireless connection to your mobile service provider is
switched on and the signal unobstructed.
NOTE: When your device is connected to the USB sync cable while the GPRS
function is on, you will not be able to browse web pages.
Verify your user name and password with your device ISP.
Verify with your device’s ISP that the network you are trying to connect is
available, or try to connect to it using another device or from a computer.
Network connection problem
If you’re having network connection problems, try the following:
Check if your device’s wireless connection to your mobile service provider is
switched on and the signal unobstructed.
Verify that you have added necessary server information.
(a) Tap > Settings .
(b) On the Connections tab, tap Connections .
Most networks use DHCP, so you need not change these settings unless
your network administrator instructs you to do so.
If the option Network Connection is not listed as a connection method in
the ActiveSync dialog box when starting synchronization, wait for a few
minutes and try again. Also, if synchronization does not start right away,
the network is probably busy, and it may take a minute for your device to
connect to the network.
Verify your user name and password with your network administrator.
Verify with your network administrator that the network you are trying to
connect is available, or try to connect to it using another device or from a
computer.
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11 User S uppor t
Troubleshooting
You may need to change your device name if you are trying to connect to
a network and cannot because another Pocket PC Phone with the same
name is already connected. To change your device’s name:
(a) Tap > Settings .
(b) On the System tab, tap About .
(c) On the Device ID tab, enter a new name on the Device name field.
(d) Tap ok.
Additional troubleshooting information is available in Connections Help
of your device and on the ActiveSync Help on your computer.
USB cable problem
The following solutions may help if you encounter problems when connecting to your
computer.
Make sure that your device is turned on.
Plug the other end of the cable securely into the universal connector on the
base of your device.
Additional troubleshooting information is available in Connections Help of your device
and on the ActiveSync Help on your computer.
Recalibrating the screen
When you first startup your SP510, you are asked to calibrate the screen by tapping the
center of a cross with your stylus as it moves around the screen. This process ensures
that when you tap the screen with your stylus the item tapped is activated.
If, however, while using your device, you discover tapping an item does not bring up the
appropriate response, it means the touch screen has lost its calibration.
To recalibrate the screen:
1 Open the Align Screen via software or hardware function.
Software launching
(a) Tap > Settings .
(b) On the System tab, tap Screen .
(c) On the General tab, tap Align Screen.
Hardware launching
Simultaneously press the Power button and the joystick.
2 Tap the center of the cross with your stylus as it moves around the screen.
209
11 User S uppor t
Troubleshooting
Resetting your SP510
You may have to perform a reset if the device freezes (i.e., device no longer responds to
the buttons on the screen).
To perform a soft reset:
A soft reset allows your device to get a fresh start, similar to rebooting a computer. This
restarts your device and adjusts memory allocation. All records and entries are retained
after a soft reset. Unsaved data in open programs may in some cases be lost.
1 Remove the stylus from its holder.
2 Lightly press the tip of the stylus to the reset button located on the lower-left side of
the device.
To perform a hard reset:
A hard reset removes power to your device. This erases all records and entries, deletes
all additional programs you have installed, and restores the device’s default factory
settings. Never perform a hard reset unless a soft reset does not correct your problem.
When you perform your next ActiveSync operation, you can restore any data that you
previously synchronized to your computer or you can restore data that you backed up to
a storage card.
NOTE: When you perform a hard reset, the date and time settings are not retained.
Formats, preferences, and other settings are restored to their default factory
settings.
1 Hold down the Power and Push to Talk buttons.
2 While holding down the Power and Push to Talk buttons, gently press the tip of the
stylus to the Reset button.
3 Release the Reset button.
The messageTo clear all data in the memory, press Volume Up Button. To cancel
the operation, press Volume Down Button. appears.
4 Release the Power and Push to Talk buttons.
5 Press the top key of the Volume button.
You will be prompted to confirm the hard
reset.
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11 User S uppor t
Troubleshooting
Checking the OS version of your device
The SP510 operating system and software programs are stored in built-in Read Only
Memory (ROM) chips. Data stored in the ROM are semi-permanent, it remains the same
unless updated by a firmware updater. You may need to update the firmware of your
device if new firmware patches are available. Visit the http://www.Wistron.com/SP510 for
the latest firmware version available for SP510.
To check the OS version of your device:
1 Tap > Settings .
2 On the System tab, tap System Information .
The device ROM version and application number is highlighted on the screen
below.
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11 User S uppor t
Troubleshooting
Battery pack information
CAUTION! DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACE D. REPLACE
ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY T HE MANUFACTURER.
DISPOSE OF USED BAT TERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
This device is equipped with a removable and rechargeable Lithium polymer battery.
When a replacement is needed, please request the dealer from whom your device was
purchased to assist you. Use only manufacturer approved batteries.
Battery pack reminders
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been qualified with the
system per this standard. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact
battery terminals.
Replace the battery only with another battery that has been qualified with the
system per this standard, IEEE-Std-1725-200x. Use of an unqualified battery
may present a risk of fire, explosion, leakage or other hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
Improper battery use may result in a fire, explosion or other hazard.
212
Index
A
activate profile 133
ActiveSync
31
install
3
requirements 3
synchronize Calendar 65
synchronize Contacts 69
synchronize Tasks 71, 73
synchronize with server 35
add program 229
AirBEAM
187
Client 187
configuration
Misc(1) tab 190
Misc(2) tab 191
Misc(3) tab 192
Misc(4) tab 193
Packages(1) tab 189
Packages(2) tab 189
Server tab 190
configure 188
package builder 187
synchronization with server 194
B
back up
237
Bluetooth
create partnership 46
send items 48
C
Calendar 63
call history 130
call hold 120
Call Me Alert
send 161
call notes
121
call notification 120
caller identification 120
Camera
178
camera screen
178
capture
bar code data 182
capture mode
bar code 182
camera 178
record video clip 180
settings 183
take photo
179
view
photos 182
view video clip 182
CamWedge
183
configure 184
Log window 186
menu 183
Test window 185
Certificate Import 211
command interface 17
command bar 20
navigation bar 18
notifications 21
pop-up menus 20
Today screen 17
command bar 20
navigation bar 18
Start menu
18
status icons
18
companion programs 145, 151
media-related 170
phone management 151
product download-related 187
wireless communication 154
conference call 121
connections settings
226
Beam 226
Bluetooth 227
Connections 227
Express GPS Connect 227
Network Cards 228
USB to PC 228
Wireless Manager 229
connectivity features 43
Bluetooth 45
connect to e-mail server 61
e-mail service 61
infrared 44
WiFi 50
Contacts 66
beam 69
call 67
create 66
find 67
send a message 68
summary screen 67
view 66
contacts integration
128
copyright iv
customer support 235
customize features
install/remove program
add 229
using ActiveSync 229
via Internet 230
remove 231,
232
customize SP510 213
D
device 244
activate from sleep mode 240
guides 235
lock 237
reset 244
device features 7
accessories 9
audio 7
battery pack 8
connectivity 8
display 7
ergonomics 8
performance 7
dialer screen 110
buttons 110
draw on the screen 28
213
E
e-mail service
61
enter data
23
using block recognizer 25
using input panel 23
using keypad 23
enter PIN
109
Excel Mobile
81
create
82
Express GPS Connect
165
configure
168
F
flight
mode
turn off
59
turn on
59
G
GPRS connection 49
configure
49
GPS Navigation
145
GPS navigation 145
H
hardware interface
12
keypad
14
SD/MMC expansion slot 12
soft buttons 14
stylus
12
touch screen backlight key 12
hardware tour
10
I
Inbox
74
Index
247
infr ared
receive items 45
input panel
23
installing digital certificate 211
Internet Explorer Mobile
96
browse
96
Mobile favorites 97
Internet Sharing
154
L
lock
keypad
236
screen
236
M
manage applications 39
find information 42
open programs 39
organize information 42
SP510
vehicle setup 145
media-related program
170
Camera
178
CamWedge 183
Pictures & Videos 170
Microsoft Pocket Outlook 63
Calendar
63
open
63
schedule appointment 64
Contacts
66
Inbox
74
Notes
72
create note
72
open
72
Tasks 70
MSP Agent 204
main menu 205
My Text 30
N
Notes 72
P
package contents 1
personal settings 213
Buttons 214
Input 214
Lock 214
Menus 215
Owner Information 215
Phone 216
Sounds & Notifications 217
Today 217
phone 107
adjust volume 114
answer a call 114
end a call 114
erase number input 113
mute a call 115
reject a call 114
setup 107
speakerphone 114
status icons 111
turn off 113
turn on 112
phone calls 115
International call 119
using Bluetooth-enabled
headset 118
using Call History 117
using dialer 115
using Microsoft Contacts 116
using SIM Manager 118
using Speed Dial 116
phone features 119
phone function 107
phone management
SIM Manager 151
SIM Toolkit 153
phone preferences 135
network 142
phone tab 136
services 138
call barring 138
call forwarding 139
call waiting 140
caller ID 139
fixed dialing 141
voice mail and text
messages 141
Pictures & Videos 170
copying files 170
customize 176
full screen mode 172
management tasks 172
slide show mode 175
thumbnail mode 171
PowerPoint Mobile 83
open a slide show 83
slide show playback options 85
214
product download-related program 187
AirBEAM Smart 187
Certificate Import 211
MSP Agent 204
Rapid Deployment Client 195
PTT
turn off 163
PTT Call History
view 161
PTT calls
160
make call 160
receive call 161
PTT Contacts 160
add group 158
add individual 157
delete group 159
delete individual 158
leave group 159
rename 158
rename group 159
status icons 160
PTT
servic e
initialize 155
PTT
Se tti ngs
auto accept invites 162
change presence status 162
Push to Talk
155
R
Rapid Deployment Client
bar code scanning 195
main menu 200
On-Demand Staging 197
ActiveSync mode 197
existing IP connection
mode 198
performing On-Demand
Staging
198
RD Client Version 195
record message 29
Remote Desktop Mobile 163
connecting 163
remove program 231
S
screen
243
calibrate 243
SD
driver
setting 232
setup
2
charge 2
LED status
3
setup procedures 1
charge your device 2
install battery pack 2
turn on 4
uninstall battery pack 2
sharing contacts 128
call history 129
Microsoft Contacts 128
SIM Contacts 129
SIM
card
install 107
SIM Manager 151
load 151
SIM Toolkit 153
speakerphone 114
storage
card insert
12 remove
13
synchronize with PC
using Bluetooth 33
using USB 32
system settings 218
About 218
Brightness 218
Certificates 219
Clock & Alarms 219
Customer Feedback 219
Encryption 220
Error reporting 220
GPS 220
Memory 221
Phone Profiles 221
Power 222
Regional Settings 222
Remove Programs 223
Screen 223
SDSwitch 224
SIM Manager 224
System Information 225
Windows Update 225
T
Tasks 70
beam 71
create 70
summary screen 71
text messaging 123
troubleshooting 239
battery loses power 239
battery problem 239
cable problem 243
connection problem
Bluetooth
242
Internet
242
IR
242
network
242
phone connection 242
memory problem 240
password problem 240
reminders 239
screen problems 241
writing problems 241
U
unlock
keypad 236
screen 236
V
voice mail 127
W
Windows Live 99
Live Hotmail 101
Live Messenger 103
Live Sync 105
Sign in 100
Windows Media Player
86
customize 92
file playback 90
library 87
215
playback controls 92
playlist
87
wireless communication program
154
Express GPS Connect 165
Internet Sharing 154
Push to Talk 155
Remote Desktop Mobile 163
Word Mobile 78
create 79
file list 79, 81
Wistron,
Corp.
21F, 88, Sec-1, Hsin-Tai-Wu Rd.,
Hsi-Chih, Taipe i
, 221, Taiwan, ROC
+886-8691-2999
http://www.wistron.com
All other
prod u ct
or se rvice names are the
property
of their re gistered owners.
©
Wist ron ,
Corp. 2009

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