Zebra Technologies RFID-M4E-01 Multiprotocol RFID Encoder User Manual Technical Writer II
Zebra Technologies Corporation Multiprotocol RFID Encoder Technical Writer II
Contents
Users Manual R4M Part 2
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| Document ID | 566970 |
| Application ID | 920WJ01IMDh9utBQc6AbRQ== |
| Document Description | Users Manual R4M Part 2 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 94.97kB (1187109 bits) |
| Date Submitted | 2005-07-31 00:00:00 |
| Date Available | 2005-07-31 00:00:00 |
| Creation Date | 2005-06-24 05:23:58 |
| Producing Software | Acrobat Distiller 6.0 (Windows) |
| Document Lastmod | 2005-07-20 16:01:33 |
| Document Title | Technical Writer II |
| Document Creator | FrameMaker 7.1 |
| Document Author: | Bob Wilson |
CHAPTER 5 RFID Guidelines This chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels. Contents Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Sample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 R4Mplus User Guide 71 RFID Guidelines Overview Overview The R4Mplus “smart” label printer-encoder serves as a dynamic tool for both printing and encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF RFID transponders embedded in “smart” labels. It then immediately verifies proper encoding and prints bar codes, graphics, and/or text on the label’s surface. For more information about RFID media, see RFID “Smart” Labels on page 17. Function of an encoded “smart” label depends on factors such as where the label is placed on an item as well as on the contents of the item (such as metals or liquids). Contact the supplier of your RFID reader for assistance with these types of issues. Transponder Placement Communication between the “smart” label and the printer is established when the transponder lines up with the printer’s antenna. The optimal transponder position varies with the transponder size, its configuration, and the type of RFID IC chip used. Print quality may be affected by printing directly over the transponder. In particular, there is an area on each label immediately around the location of the IC chip where the printer may print with low quality. Design your printed label around the location of the chip in the type of approved “smart” label that you select. For the list of approved transponders and related placement specifications, go to http://www.rfid.zebra.com/r4m.htm. 72 Important • It is important to use transponders that have been specifically approved for use in the R4Mplus printer. Failure to do so may result in the inability to read or write to the embedded RFID tags. As new transponders become commercially available, Zebra will evaluate them for compatibility with this printer. For the list of approved transponders, go to http://www.rfid.zebra.com/r4m.htm. R4Mplus User Guide RFID Guidelines ZPL II Commands for RFID ZPL II Commands for RFID Printing and encoding (writing) of “smart” labels is handled through the use of Zebra Programming Language (ZPL). Each transponder has memory that can be read from through ZPL commands, and most transponders have memory that can be written to. The printer divides the ZPL commands that it receives into two categories: RFID and non-RFID (such as the printing commands for bar codes or human-readable text). RFID commands are executed first. ZPL commands also provide for exception handling, such as setting the number of read/write retries before declaring a transponder defective. For example, if an RFID transponder fails to program correctly or cannot be detected, the printer ejects it and prints the word “void” across the label. This process continues for the number of RFID tags specified by the ^RS command using the same data and format. If the problems persist, after the specified number of tags are ejected, the printer removes the customer format from the print queue and proceeds with the next format (if one exists in the buffer). The following pages provide the ZPL II commands that can be used for RFID applications. Important • If a parameter is designated as not applicable, any value entered for the parameter will be ignored, but the place holder for the field is required. R4Mplus User Guide 73 RFID Guidelines ZPL II Commands for RFID ^WT Write Tag Note • Check the amount of data memory available for the tag that you will be using. If more is sent than the memory can hold, the data will be truncated. Description The ^WT command allows you to program the current RFID tag. Format ^WTb,r,m,w,f,v Table 8 identifies the parameters for this format. Table 8 • ^WT Parameters Parameters Details b = block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag. Default value: 0 r = number of retries Accepted values: 0 to 10 Default value: 0 m = motion Accepted values: • 0 (Feed label after writing.) • 1 (No Feed after writing. Other ZPL may cause a feed.) Default value: 0 w = write protect Accepted values: • 0 (Not write protected.) • 1 (Write protect.) Default value: 0 f = data format Accepted values: • 0 (ASCII) • 1 (Hexadecimal) Default value: 0 v = verify valid data Default value: y Accepted values: • n (Do not verify) • y (Verify valid data [Hex A5A5 in the first two bytes] before writing) *Not applicable for R4Mplus 74 R4Mplus User Guide RFID Guidelines ZPL II Commands for RFID Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if necessary. ^XA ^WT,5^FDRFIDRFID^FS ^XZ R4Mplus User Guide 75 RFID Guidelines ZPL II Commands for RFID ^RT Read Tag Description The ^RT command tells the printer to read the current RFID tag data. The data can be sent back to the host via the ^HV command. Format ^RT#,b,n,f,r,m,s Table 9 identifies the parameters for this format. Table 9 • ^RT Parameters Parameters Details # = number to be assigned Accepted values: 0 to 9999 to the field Default value: 0 b = starting block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag. Default value: 0 n = number of blocks to read* Accepted values: 1 to n, where n is the maximum number of blocks minus the starting block number. For example, if the tag has 8 blocks (starting with block 0) and you start with block 6, n can be 2. This would give you block 6 and block 7 information. Default value: 1 f = format Accepted values: • 0 (ASCII) • 1 (Hexadecimal) Default value: 0 r = number of retries Accepted values: 0 to 10 Default value: 0 m = motion Accepted values: • 0 (Feed label after writing.) • 1 (No Feed after writing. Other ZPL may cause a feed.) Default value: 0 s = special mode For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0. Default value: 0 (Do not read if mismatched checksum.) Accepted values: 1 (Read even if mismatched checksum.) *Not applicable for R4Mplus 76 R4Mplus User Guide RFID Guidelines ZPL II Commands for RFID Example • This sample reads a tag, prints the data on a label, and sends the string Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the format. The printer will retry the command five times, if necessary. ^XA ^FO20,120^A0N,60^FN1^FS ^RT1,,,,5^FS ^HV1,,Tag Data:^FS ^XZ R4Mplus User Guide 77 RFID Guidelines ZPL II Commands for RFID ^HV Host Verification Description This command is used to return data from specified fields, along with an optional ASCII header, to the host. It can be used with any field that has been assigned a number with the ^RT command. Format ^HV#,n,h Table 10 identifies the parameters for this format. Table 10 • ^HV Parameters Parameters Details # = field number specified The value assigned to this parameter should be the same as the one used in with another command the ^RT or ^RI command. Accepted values: 0 to 9999 Default value: 0 n = number of bytes to be returned Accepted values: 1 to 256 Default value: 64 h = header Header (in uppercase ASCII characters) to be returned with the data. Acceptable values: 0 to 3072 characters Default value: none 78 R4Mplus User Guide RFID Guidelines ZPL II Commands for RFID ^RS RFID Setup Note • Use care when using this command in combination with ^RT (reading tag data). Problems can occur if the data read from the tag is going to be printed on the label. Any data read from the transponder must be positioned to be printed above the read/write position. Failure to do this will prevent read data from being printed on the label. Description The ^RS command is used to set up for RFID operation. Specifically, it moves the tag into the effective area for reading or writing or for possible error handling if there is an error. Format ^RSt,p,v,n,e Table 11 identifies the parameters for this format. Table 11 • ^RS Parameters Parameters Details t = tag type Accepted values: • 3 = EPC Class 1 64 bit • 4 = EPC Class 1 96 bit Default value: 4 p = read/write position of the transponder in the vertical (Y axis) in dot rows from the top of the label Set to 0 (no movement) if the transponder is already in the effective area without moving the media. Accepted values: 0 to label length Default value: label length minus 8 dot rows v = length of void printout Default value: label length in vertical (Y axis) dot Accepted values: 0 to label length rows n = number of labels to try Default value: 3 in case of read/encode Accepted values: 1 to 10 (number of labels) failure R4Mplus User Guide 79 RFID Guidelines ZPL II Commands for RFID Table 11 • ^RS Parameters (Continued) Parameters Details e = error handling Send an error message to the host as an unsolicited message for each failure and set the printer in error mode. Accepted values: • N = No action • P = Place printer in Pause • E = Place printer in Error Default value: N Note • To enable or disable the unsolicited error message, refer to the ^SX and ^SQ commands. The parameter for the RFID error in these commands is V. 80 R4Mplus User Guide RFID Guidelines ZPL II Commands for RFID Example • This example sets the printer to move the media to 800 dots from the top of the media [or label length minus 800 from the bottom (leading edge) of the media] and voids the rest of the media in case of an error. The printer will try to print two labels, then will pause the printer if printing and encoding fail. ^XA ^RS,800,,2,P^FS ^XZ Figure 31 shows the resulting voided label. Note where the void starts. The media has been moved 800 dot rows from the top of the label (label length minus 800 dot rows from the bottom (leading edge) of a label) to bring the transponder into the effective area to read/write a tag. If the printer fails the operation, the rest of the media is voided. Figure 31 • Sample Voided Label 1 Top of label 800 dot rows Start of RFID operation Label length minus 800 dot rows Bottom of label R4Mplus User Guide 81 RFID Guidelines ZPL II Commands for RFID Example • This example sets the printer to move the media to 800 dots from the top of the media [or label length - 500 from the bottom (leading edge) of the media] and prints “void” 500 dots in vertical length (Y axis) in case of an error. ^XA ^RS,800,500,2,P^FS ^XZ Figure 32 shows the resulting voided label. Note where the void starts. The media has been moved 800 dot rows from the top of the label [label length minus 800 dot rows from the bottom (leading edge) of a label] to bring the transponder into the effective area to read/write a tag. If the printer fails the operation, an area that is 500 dot rows of the media is voided instead of the entire rest of the media as in Figure 31. Figure 32 • Sample Voided Label 2 Top of label 800 dot rows 500 dot rows Start of RFID operation Label length minus 800 dot rows Bottom of label 82 R4Mplus User Guide RFID Guidelines Sample of RFID Programming Sample of RFID Programming ZPL II is Zebra’s label design language. ZPL II lets you create a wide variety of labels from the simple to the very complex, including text, bar codes, and graphics. This section is not intended as an introduction to ZPL II. If you are a new ZPL II user, order the ZPL II Programming Guide (part number 46530L) or go to http://support.zebra.com to download the guide. For your programming, do the following: 1. Set up the printer and turn the power On (I). 2. Use any word processor or text editor capable of creating ASCII-only files (for example, use Microsoft® Word and save as a .txt file) and type in the label format exactly as shown in the sample label format that follows. 3. Save the file in a directory for future use. Use the “.zpl” extension. 4. Copy the file to the printer. From the DOS command window, use the “COPY” command to send a file to the Zebra printer. For example, if your file name is format1.zpl then type, COPY FORMAT 1.ZPL XXXX, where XXXX is the port to which your Zebra printer is connected (such as LPT1). 5. Compare your results with those shown. If your printout does not look like the one shown, confirm that the file you created is identical to the format shown, then repeat the printing procedure. If nothing prints, refer to • • • • Printer Setup on page 7 Printer Operation on page 21 Configuration on page 45 Troubleshooting on page 93 to make sure that your system is set up correctly. R4Mplus User Guide 83 RFID Guidelines Sample of RFID Programming Table 12 • Sample ZPL Code and Results Line Number Type This Label Format Resulting Printout ^XA ^RS,0^FS ZEBRA 5A65627261000000 ^WT^FDZebra^FS ^FO100,100^A0n,60^FN0^FS ^FO100,200^A0n,40^FN1^FS ^RT0^FS ^RT1,,,1^FS ^XZ Line 1 Indicates start of label format. Line 2 Indicates no movement for media. Line 3 Writes the data “Zebra” to the tag. Line 4 Print field number ‘0’ at location 100,100.^FN0 is replaced by what we read on line 6. Line 5 Print field number ‘1’ at location 100,200. ^FN1 is replaced by what we read on line 7. Line 6 Read Tag into field number 0 in ASCII format (default). Line 7 Read Tag into field number 1 in hexadecimal format. Line 8 End of label format. 84 R4Mplus User Guide CHAPTER 6 Routine Care and Adjustments This chapter discusses printer cleaning and minor adjustments. Contents Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 R4Mplus User Guide 85 Routine Care and Adjustments Cleaning Procedures Cleaning Procedures Specific cleaning procedures are provided on the following pages. Table 13 shows a recommended cleaning schedule. Table 13 • Recommended Cleaning Schedule Area Method Interval Printhead Solvent* Platen roller Solvent* Media sensors Air blow Ribbon sensor Air blow Media path Solvent* Ribbon path Solvent* Direct Thermal Mode: After every roll of media (or 500 feet of fanfold media). Thermal Transfer Mode: After every roll of ribbon or three rolls of media. These intervals are intended as guidelines only. You may have to clean more often, depending upon your application and media. Pinch roller. (Optional peel-off Solvent* option required. Refer to Clean the Peel-Off Assembly on page 90.) Tear-off/peel-off bar Solvent* Once a month. Take label sensor Air blow Once every six months. * Zebra recommends using the Preventive Maintenance Kit, Part Number 47362 or a solution of 90% Isopropyl and 10% deionized water) Note • Zebra Technologies Corporation will not be responsible for damage caused by the use of cleaning fluids on the R4Mplus printer. Clean the Exterior The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent or desktop cleaner may be used sparingly. 86 R4Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Interior Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush or vacuum cleaner. Clean the Printhead and Platen Roller You can minimize printhead wear and maintain print quality with regular preventive measures. Over time, the movement of media/ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). In order to avoid abrasion: • Clean your printhead frequently and use well-lubricated thermal transfer ribbons with packagings optimized to reduce friction. • Minimize printhead pressure and burn temperature settings by optimizing the balance between the two. • Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material. For best results, perform the following cleaning procedure after changing every roll of ribbon. Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty printhead. Note • The printer can remain on while you are cleaning the printhead. In this way all label formats, images, and all temporary parameter settings stored in the printer’s internal memory are saved. In addition, keep the peel engaged while cleaning the platen roller (media must be unloaded to do this) to reduce the risk of bending the tear-off/peel-off bar. To clean the printhead and platen roller, refer to Figure 33 and complete these steps: 1. Open the printhead assembly. Caution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure. 2. Remove the media and ribbon. 3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab. Wipe along the print elements from end to end. The print elements are on the brown strip just behind the chrome strip on the printhead. Allow the solvent to evaporate. 4. Manually rotate the platen roller and clean thoroughly with solvent and a pad. 5. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths. 6. Reload media or ribbon, and close the printhead assembly. R4Mplus User Guide 87 Routine Care and Adjustments Cleaning Procedures Note • If print quality has not improved after performing this procedure, try cleaning the printhead with Save-A-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information. Figure 33 • Cleaning the Printhead and Platen Roller Printhead Assembly Transmissive Sensor Platen Roller Ribbon Sensor Take-Label Sensor Clean the Sensors Brush or vacuum any accumulated paper lint and dust away from the printer sensors. Refer to Figure 33. The transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer. For printers with the peel-off, liner take-up, and/or rewind option(s) installed, clean the take label sensor as well. 88 R4Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Rewind Option The Rewind option is required. Refer to Figure 34 and perform the following procedure if adhesive buildup begins to affect peel performance. To clean the Rewind option, complete these steps: 1. Open the printhead assembly. Caution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure. 2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning. 3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate. Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can cause the tear-off/peel-off bar to bend, which can have a negative effect on peel performance. 4. Open the peel assembly by pivoting the module toward you. 5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab. Allow the solvent to evaporate. 6. Close the peel assembly. 7. Close the printhead assembly. Figure 34 • Cleaning the Rewind Option R4Mplus User Guide Printhead Assembly Tear-Off/Peel-Off Bar Pinch Roller Peel Assembly 89 Routine Care and Adjustments Lubrication Clean the Peel-Off Assembly The Peel-Off option is required. If adhesive buildup affects peel-off performance, complete these steps: 1. Open the printhead assembly. Caution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure. 2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning. 3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate. 4. Open the peel assembly by pivoting the module toward you. Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can cause the tear-off/peel-off bar to bend, which could have a negative effect on peel performance. 5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab. 6. Close the peel assembly. Note • When cleaning the tear-off/peel-off bar or the pinch roller, remove excess solvent with a pad to ensure the solvent has dried before printing. 7. Close the printhead assembly. Lubrication No lubrication is needed for this printer. Caution • Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer. 90 R4Mplus User Guide Routine Care and Adjustments Fuse Replacement Fuse Replacement A user-replaceable AC power fuse is located just below the AC power switch at the rear of the printer. The replacement fuse is a 5 × 20 mm fast-blow style rated at 5 Amp/250 VAC. Electric Shock Caution • Before replacing the fuse, turn off the AC power switch, and unplug the AC power cord. To replace the fuse, complete these steps: 1. To replace the fuse, insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap. 2. Press in slightly on the end cap and turn the screwdriver slightly counter clockwise. This disengages the end cap from the fuse holder and permits removal of the fuse. 3. To install a new fuse, remove the old fuse and insert the new fuse into the fuse holder. 4. Push the end cap in slightly, then insert the tip of a flat blade screwdriver into the slot in the end cap and turn clockwise to engage it. R4Mplus User Guide 91 Routine Care and Adjustments Fuse Replacement 92 R4Mplus User Guide CHAPTER 7 Troubleshooting This chapter discusses typical problems and their probable solutions. Content LCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . 94 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . 104 RFID Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 R4Mplus User Guide 93 Troubleshooting LCD Error Conditions and Warnings LCD Error Conditions and Warnings The LCD displays error condition messages and warnings if the printer detects a problem. The messages, along with their causes and solutions, are listed in Table 14. Table 14 • Error Conditions and Warnings Error Potential Problem Recommended Solution RIBBON OUT In thermal transfer mode, the ribbon is not loaded or loaded incorrectly. Load the ribbon correctly. See Load the Ribbon on page 38. In thermal transfer mode, the ribbon sensor is not sensing correctly loaded ribbon. Perform the media and ribbon sensor calibration (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58). In direct thermal mode, when ribbon is not used: Remove the ribbon and set the printer to direct thermal mode. See Selecting Print Method on page 53. RIBBON IN Ensure that the printer driver or software settings are correctly set. PAPER OUT The media is not loaded or loaded incorrectly. Reload the media. See Load Roll Media on page 25. The printer is set for non-continuous media, but continuous media is loaded. Either load the correct media or set the printer for the correct media type via the front panel. Ensure that the printer driver or software settings are correctly set. Calibrate the printer (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58). 94 R4Mplus User Guide Troubleshooting LCD Error Conditions and Warnings Table 14 • Error Conditions and Warnings (Continued) Error Potential Problem Recommended Solution HEAD OPEN The printhead is not fully closed. Close the printhead. The ribbon is loaded incorrectly; it is covering the head open sensor. Correctly align the ribbon with the guide mark on the strip plate before closing the printhead assembly. Print method is incorrectly set. Via the front panel, locate the PRINT METHOD menu item and select thermal transfer mode. See Selecting Print Method on page 53. Ensure that the printer driver and/or software settings are correctly set. The ribbon is loaded. Remove the ribbon and set the printer to direct thermal mode. See Selecting Print Method on page 53. Ensure that the printer driver and/or software settings are correctly set. HEAD OVER TEMP Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. The printhead is over temperature. HEAD UNDER TEMP Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature. Caution • An improperly connected printhead data or power cable can cause this error message. The printhead can still be hot enough to cause severe burns. Allow the printhead to cool. The printhead is under temperature. Continue printing while the printhead reaches the correct operating temperature. The environment may be too cold for proper printing. Relocate the printer to a warmer area. R4Mplus User Guide 95 Troubleshooting LCD Error Conditions and Warnings Table 14 • Error Conditions and Warnings (Continued) Error Potential Problem Recommended Solution OUT OF MEMORY* *There is not enough memory to perform the function shown on the second line of the error message. Insufficient DRAM for the label length, downloaded fonts/graphics, and images. Ensure that the device, such as FLASH memory or PCMCIA card, is installed and not write protected or full. Ensure that the data is not directed to a device that is not installed or available. 96 R4Mplus User Guide Troubleshooting Print Quality Problems Print Quality Problems Table 15 • Print Quality Problems and Solutions Issue Potential Problem General print quality issues You are using an incorrect media and ribbon combination for your application. Recommended Solution Consult your authorized reseller/distributor for information and advice. The printer is set at an excessive print speed to achieve optimal quality. For optimal print quality, set the print speed to a lower setting via ZPL II, the driver, the software, or the front panel. The printer is set at an excessive darkness level to achieve optimal quality. For optimal print quality, set the darkness level to a lower setting via the front panel, the driver, or the software. The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 87. There is light printing (or no printing) on the left or right side of the label or the printed image is not sharp. The pressure adjustment dials need to be adjusted. Follow the printhead pressure adjustment instructions on Set Printhead Pressure on page 43. Gray lines on blank labels with no consistent pattern The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 87. Light, consistent vertical lines running through all labels The printhead or platen roller is Clean the printhead, platen roller, or both dirty. according to the instructions in Clean the Printhead and Platen Roller on page 87. Intermittent creases on the left and right edges of the label There is too much pressure on the printhead. Reduce the printhead pressure. See Set Printhead Pressure on page 43. Wrinkled ribbon The ribbon is not loaded correctly. Load the ribbon correctly. See Load the Ribbon on page 38. The darkness setting is incorrect. Set the darkness to the lowest possible setting for good print quality. See DARKNESS on page 51. Incorrect printhead pressure or balance. Set the pressure to the minimum required for good print quality. See Set Printhead Pressure on page 43. The media is not feeding correctly. It is walking from side to side. Make sure that the media guide and media supply guide touch the edge of the media. R4Mplus User Guide 97 Troubleshooting Calibration Problems Calibration Problems Table 16 • Calibration Problems and Solutions Problem Recommended Solution Loss of printing registration on Ensure that the media guides are properly positioned. labels.Excessive vertical drift in top-of-form Set the printer for the correct media type. See MEDIA registration. TYPE on page 52. Reload the media. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 87. Auto Calibrate failed. Perform a manual calibration (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58). Reload the media. 98 R4Mplus User Guide Troubleshooting Communication Problems Communication Problems Table 17 • Communication Problems and Solutions Issue Potential Problem Recommended Solution The printer does not respond to print requests. The Data light does not flash. Loose or improperly connected cable. Make sure that the communication cable is connected properly. The communication parameters are incorrect. Check the printer driver or software communications settings. Confirm that you are using the correct communication cable. See Cable Requirements on page 14. Via the front panel, check the protocol setting. It should be set to the default None. See Setting Protocol on page 61. Ensure that the correct driver is being used. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label after a label is sent to the printer. The host is set to EPP parallel Change the settings on the computer communications. host to standard parallel communications. The serial communication settings are incorrect. Standard RS-232 cables are appropriate for lengths under 50 ft. (15.2 m); RS-422 and RS-485 cables allow serial transmission up to 4000 ft.(1.2 km). Check cable length and shielding, and confirm the appropriate RS-232, RS-422, or RS-485 setting is being used. Check the printer driver or software communications settings. A label format was sent to the printer but not recognized. The DATA light flashes but no printing occurs. R4Mplus User Guide The prefix and delimiter characters set in the printer do not match the ones in the label format. Verify the prefix and delimiter characters. See Selecting Prefix and Delimiter Characters (next three parameters) on page 63. Incorrect data is being sent to the printer. Check the communication settings on the computer. Ensure that they match the printer settings. 99 Troubleshooting Printer Diagnostics Printer Diagnostics These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer. Each self test is enabled by pressing a specific front panel key or combination of keys while turning the printer On (l). Press the key(s) until the DATA light turns off (approximately five seconds). When the Power-On Self Test is complete, the selected self test starts automatically. Note • Keep the following in mind while performing self tests: • When performing self tests, avoid sending a label format to the printer. In the case of a remote host, disconnect all data interface cables from the printer. • When cancelling a self test prior to its actual completion, always turn the printer Off (O) and then back On (I) to reset the printer. • When performing these self tests while in the Peel-Off Mode, you must remove the labels as they become available. • If your media is not wide enough or long enough, unexpected or undesired results may occur. Ensure that your print width is set correctly for the media you are using before you run any self tests, otherwise the test may print on the platen roller. See PRINT WIDTH on page 53 for information on setting the print width. Power-On Self Test A Power-On Self Test (POST) is performed automatically each time the printer is turned on. During this test sequence, the front panel lights and liquid crystal display (LCD) monitor the progress of the POST. If the printer fails any of these tests, the word FAILED is display. If this occurs, notify an authorized Zebra reseller. 100 R4Mplus User Guide Troubleshooting Printer Diagnostics CANCEL Self Test This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 35. Depending on the options ordered, your label may look different. Figure 35 • Sample Configuration Label The configuration shown on the label may be changed either temporarily (for specific label formats or ribbon and label stock) or permanently (by saving the new parameters in memory). See Basic Configuration on page 48 for further information about the configuration procedure. To perform the CANCEL Self Test, complete these steps: 1. Turn the printer Off (O). 2. Press and hold CANCEL while turning On (l) the printer. 3. Release CANCEL after the DATA light turns off (approximately five seconds). R4Mplus User Guide 101 Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or parameter settings. See the sample printout in Figure 36. Figure 36 • PAUSE Test Label To perform the PAUSE Self Test, complete these steps: 1. Turn the printer Off (O). 2. Press and hold PAUSE while turning On (l) the printer. 3. Release PAUSE after the DATA light turns off (approximately five seconds). The printer prints 15 labels at 2 in. (51 mm) per second, then automatically pauses. If PAUSE is pressed, an additional 15 labels print. 4. Press CANCEL while the printer is paused to alter the self test, then press PAUSE. The printer prints 15 labels at 6 in. (152 mm) per second, then automatically pauses. 5. Press CANCEL again while the printer is paused to alter the self test again, then press PAUSE. The printer prints 50 labels at 2 in. (51 mm) per second, then automatically pauses. 6. Press CANCEL again while the printer is paused to alter the self test a third time, then press PAUSE. The printer prints 50 labels at 6 in. (152 mm) per second, then automatically pauses. 7. Press CANCEL again while the printer is paused to alter the self test a fourth time, then press PAUSE. The printer prints 15 labels at the printer’s maximum speed. 8. To exit this self test at any time, press and hold CANCEL. 102 R4Mplus User Guide Troubleshooting Printer Diagnostics FEED Self Test See Figure 37. The FEED Self Test prints labels at various darkness settings above and below that of the darkness value currently stored in the printer (shown on the first line of the configuration label). The relative darkness value printed on the best FEED Self Test label is added to or subtracted from the darkness value. The resulting numeric value (0 to 30) is the best darkness value for that specific media and ribbon combination. For example, if the darkness value on a printer is 10 and the best relative darkness value is zero, leave the darkness setting as is. If the best relative darkness value is –1, change the darkness setting on your printer to 9 (10 – 1). If the best relative darkness value is 2, change the darkness setting to 12 (10 + 2). Figure 37 • FEED Self Test Label, Relative Darkness Value Zero To perform the FEED Self Test, complete these steps: 1. Turn the printer Off (O). 2. Press and hold FEED while turning On (l) the printer. 3. Release FEED after the DATA light turns off (approximately five seconds). 4. Find the label that has the best darkness setting for your application. 5. If the relative darkness value on this label is a number other than zero (values range from –3 to 3), adjust the darkness setting on your printer by adding or subtracting that relative darkness value from the current darkness setting. See Adjusting Print Darkness on page 51 for more information. R4Mplus User Guide 103 Troubleshooting Printer Diagnostics Communication Diagnostics Test This test is controlled from the front panel display (see Setting Communication Diagnostics Mode on page 62). A typical printout from this test is shown in Figure 38. Turn the printer Off (O) to exit this self test. Note • This label is inverted when printed (prints upside down). Figure 38 • Communication Diagnostics Test Printout 104 R4Mplus User Guide Troubleshooting Printer Diagnostics RFID Test The RFID test is controlled from the front panel display (see RFID Test on page 69). If the printer fails the test, the front panel displays an error message. You have the option of running the RFID test in two ways: quick or slow. In both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number and displays the tests on the LCD as it runs through them. To perform the RFID Test, complete these steps: 1. See Figure 39. Place an RFID label in the printer so the embedded transponder is over the open area behind the platen roller (no movement occurs with the test). Figure 39 • Label Placement for RFID Test Printhead Assembly Open Area Platen Roller 2. From the front panel, press SETUP/EXIT. 3. Press PLUS (+) or MINUS (–) until you reach R F I D T E S T. 4. Press SELECT to select the parameter. 5. Press MINUS (–) to select Q U I C K . or Press PLUS (+) to select S L O W. • For the quick test, the results are PASSED and F A I L E D . Press PLUS (+) to continue. • For the slow test, a pass result returns you to the R F I D T E S T menu item. A failed result returns the message W R I T E E R R O R . Press PLUS (+) to continue. 6. Press SELECT to deselect the parameter. R4Mplus User Guide 105 Troubleshooting Loading Factory Defaults Loading Factory Defaults Use care when loading defaults. You will need to reload all settings that you changed manually. To load the factory defaults, complete these steps: 1. Press SETUP/EXIT two times. 2. Use PLUS (+) or MINUS (–) to scroll through the SAVE CHANGES choices. 3. When LOAD DEFAULTS displays, press SETUP/EXIT. 106 R4Mplus User Guide APPENDIX A Data Connections This appendix provides details about the serial port and parallel port data connections. Content Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . 108 RS-232 Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 112 Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . 112 R4Mplus User Guide 107 Data Connections Serial Data Port Serial Data Port Hardware Control Signal Descriptions For all RS-232 input and output signals, the R4Mplus printer follows both the Electronics Industries Association (EIA) RS-232 and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications. When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal output from the printer controls when the host computer may send data. DTR ACTIVE (positive voltage) permits the host to send data. When the printer places DTR in the INACTIVE (negative voltage) state, the host must not send data. Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect. Request to send (RTS) is a control signal from the printer that is connected to the clear to send (CTS) input at the host computer. RTS is always active (positive voltage) when the printer is on. RS-232 Serial Data Port The connection for this standard interface is made through the female DB-9 connector on the rear panel. A DB-9 to DB-25 interface module is required for all RS-232 connections through a DB-25 cable (see page 110 for details). For all RS-232 input and output signals, the printer follows both the Electronics Industries Association’s (EIA) RS-232 specifications and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications. Table 18 shows the pin configuration and function of the rear panel serial data connector on the printer. Table 18 • Serial Data Connector Pin Configuration Pin Number Name Description — Not connected RXD Receive data—data input to printer TXD Transmit data—data output from printer DTR Data terminal ready—output from printer SG Signal ground DSR Data set ready—input to printer RTS Request to send—output from printer 108 R4Mplus User Guide Data Connections Serial Data Port Table 18 • Serial Data Connector Pin Configuration (Continued) Pin Number Name Description CTS Clear to send—input to printer *9 +5 V DC +5 VDC * This pin is also available as a +5 VDC power source at 750 mA. To enable this capability, a jumper on the computer’s main logic board needs to be installed on JP1, pins 2 and 3. Note • An interface module is required for RS-422/RS-485 interface support (refer to page 111). RS-232 Interface Connections The printer is configured as Data Terminal Equipment (DTE). Figure 40 shows the internal connections of the printer’s RS-232 connector. Figure 40 • RS-232 Internal Connections DTE DTE (RD) (RD) (TD) (TD) (DTR) (SG) (DTR) (SG) (DSR) (DSR) (RTS) (RTS) Note • You must use a a null modem (crossover) cable to connect the printer to a computer or any other DTE devices. R4Mplus User Guide 109 Data Connections Serial Data Port When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 41 illustrates the connections required for this cable. Figure 41 • RS-232 to DCE Internal Connections DTE (Printer) DCE (Modem, etc.) RXD (receive data) TXD (transmit data) DTR (data terminal ready) SG (signal ground) DSR (data set ready) RTS (request to send) CTS (clear to send) +5 VDC signal source NOTE • Pin 1 is unused and unterminated at the printer. RS-232 Interconnections Using a DB-25 Cable To connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is required (Zebra part number 33138). A generic DB-25 adapter may also be used, however, the +5 VDC signal source would not be passed through. Figure 42 shows the connections required for the DB-9 to DB-25 interface. Note • You must use a a null modem (crossover) cable to connect the printer to a computer or any other DTE devices. 110 R4Mplus User Guide Data Connections Serial Data Port Figure 42 • DB-9 to DB-25 Internal Connections Female DB-25 Adapter Connector (plugs into cable) Male DB-9 Adapter Connector (plugs into printer) RXD FG TXD TXD DTR RXD SG RTS DSR CTS RTS CTS +5 VDC SIGNAL DSR SG +5 VDC SIGNAL DTR 20 Note • Pin 1 of DB-9 connector is unused and unterminated. RS-422/RS-485 Interconnections Note • A jumper on the computer’s main logic board needs to be installed on JP1, Pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly. To connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or an RS-485 interface, an interface adapter is required (Zebra part number 33130). Figure 43 shows the required cable wiring for interconnecting to the interface adapter’s DB-25 female connector. Figure 43 • RS-422 and RS-485 Adapter Internal Connections DB-25P Connector to Printer Shield Signal Ground 11 Data Input A (–) 13 Data Output A (–) Data Input B (+) Data Output B (+) R4Mplus User Guide 14 16 19 111 Data Connections Parallel Data Port Parallel Data Port The 8-bit parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode. The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods. In this method, the bits of data that make up a character are sent all at one time over several wires in the cable, one bit per wire. Parallel Cabling Requirements An IEEE-1284 compatible bi-directional parallel data cable is required when this communication method is used. The required cable must have a standard 36-pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer. The other end of the cable connects to the printer connector at the host computer. Port selection for status information is determined each time the printer is turned on. Parallel Port Interconnections Table 19 shows the pin configuration and function of a standard computer-to-printer parallel cable. Table 19 • Parallel Cable Pin Configuration 36-Pin Connectors Description nStrobe/HostClk 2 to 9 Data Bits 1 to 8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16 and 17 Ground 18 +5V @ 750 mA The maximum current draw may be limited by option configuration. 19 to 30 Ground 31 nInit 32 nFault/NDataAvail 33 and 34 Not used 35 +5V through a 1.8KΩ Resistor 36 NSelectin/1284 active 112 R4Mplus User Guide APPENDIX B Specifications This appendix contains specifications for the R4Mplus printer. Contents General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Zebra Programming Language (ZPL II) Features. . . . . . . . . . . . . 119 Supported Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 R4Mplus User Guide 113 Specifications General Specifications General Specifications Table 20 • R4Mplus General Specifications General Specifications Height 13.3 in. 338 mm Width 10.9 in. 277 mm Depth 18.7 in. 475 mm Weight (without options) 32.4 lbs. 14.7 kg Electrical 90-265 VAC, 48-62 Hz, 5 Amps (fused) • • • • • • Agency Approvals Temperature Relative Humidity Operating 40° to 104°F 5° to 40°C Storage –40° to 140°F –40° to 60°C Operating 20% to 85%, non-condensing Storage 5% to 85%, non-condensing Communication Interface 114 UL 60950-1 CAN/CSA - C22.2 NO. 60950-1-03 FCC Part 15.107 and 15.109 Class B FCC Part 15.247 Canadian ICES-003, Class B IC RSS-210 RS-232/CCITT V.24 serial data interface; 110 to115000 baud, parity, bits/character, 7 or 8 data bit, and XON-XOFF, RTS/CTS or DTR/DSR handshake protocol required. 750mA at 5 V from pin 9. 8-bit parallel data interface; supports IEEE 1284 bidirectional parallel, ECP and nibble mode compliant. Error detection CRC protocol. R4Mplus User Guide Specifications Printing Specifications Printing Specifications Table 21 • R4Mplus Printing Specifications Printing Specifications Print resolution 203 dots/inch 8 dots/mm 300 dots/inch 12 dots/mm Dot size (width x length) 203 dpi 0.00492 in. x 0.00492 in. 0.125 mm x 0.125 mm 300 dpi 0.0033 in. x 0.0039 in. 0.084 mm x 0.099 mm Maximum print width 203 dpi 4.09 in. 104 mm 300 dpi 4.1 in. 106 mm Minimum print length 1 dot row Maximum print length 203 dots/inch 105 in. 2667 mm 300 dots/inch 45 in. 1143 mm Bar code modulus (X) dimension 203 dots/inch 5 mil to 50 mil 300 dots/inch 3.3 mil to 33 mil Programmable constant print speeds 203 dots/inch Per second: 7 in. 8 in. 9 in. 10 in. Per second: 178 mm 203 mm 229 mm 254 mm 300 dots/inch Per second: 2 in. 3 in. 4 in. 5 in. 6 in. Per second: 51 mm 76 mm 102 mm 127 mm 152 mm Thin film printhead with energy control R4Mplus User Guide 115 Specifications Media Specifications Media Specifications Table 22 • R4Mplus Media Specifications Media Specifications Label length Minimum Tear-off 0.5 in.* 13 mm* Peel-off 1 in.* 25.4 mm* Rewind 0.5 in.* 13 mm* RFID “Smart” labels ** Tear/Peel/Rewind 39 in.* RFID “Smart” labels ** Tear/Peel/Rewind 1 in.* RFID “Smart” labels ** Tear 4.5 in. 114 mm Peel/Rewind 4.25 in. 108 mm Minimum 0.0023 in. 0.058 mm Maximum 0.010 in. 0.25 mm Core size 3 in. 76 mm Maximum roll diameter 8 in. 203 mm Minimum 0.079 in.* 2 mm* Preferred 0.118 in.* 3 mm* Maximum 0.157 in.* 4 mm* RFID “Smart” labels ** Maximum Label width Minimum Maximum Total thickness (includes liner, if any) Inter-label gap 991 mm* 25.4 mm* Ticket/tag notch size (width x length) 0.236 in. × 0.12 in. 6 mm × 3 mm Hole diameter 0.125 in. 3 mm Minimum 0.15 in. 3.8 mm Maximum 2.25 in. 57 mm Notch or hole position (Centered from inner media edge) Density, in Optical Density Units (UDO) > 1.0 ODU Maximum media density < 0.5 ODU Transmissive Sensor Fixed 7/16 in. (11 mm) from inside edge * Does not apply to RFID “smart” labels. ** This parameter varies for each transponder type. For the list of approved transponders and related placement specifications, go to http://www.rfid.zebra.com/r4m.htm. 116 R4Mplus User Guide Specifications Ribbon Specifications Ribbon Specifications Table 23 • R4Mplus Ribbon Specifications Ribbon Specifications Ribbon must be wound with the coated side out Ribbon width (Zebra recommends using ribbon at least as wide as the media to protect the printhead from wear.) Minimum* >2 in.** 51 mm** Maximum 4.3 in. 109 mm Standard lengths 2:1 media to ribbon 984 ft. roll ratio 300 m 3:1 media to ribbon 1476 ft. roll ratio 450 m Ribbon core inside diameter 1 in. 25.4 mm * For RFID “smart” labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. For the list of approved transponders and related size and placement specifications, go to http://www.rfid.zebra.com/r4m.htm. ** Depending on your application, you may be able to use ribbon narrower than 2 in. (51 mm), as long as the ribbon is wider than the media being used. To use a narrower ribbon, test the ribbon’s performance with your media to assure that you get the desired results. R4Mplus User Guide 117 Specifications Printer Options Printer Options • • • • • • • • • • 118 Peel-off Liner take-up PCMCIA card socket (supports Zebra Rapid Flash and ATA formats) Linear Memory Card: (Zebra Rapid Flash) 8MB and 32MB Compact Flash: 32MB, 64MB, 128MB, and 256MB 300 dpi printhead Rewind Adjustable transmissive sensor External PrintServer Internal PrintServer R4Mplus User Guide Specifications Zebra Programming Language (ZPL II) Features Zebra Programming Language (ZPL II) Features • • • • • • • • • • • • Downloadable graphics (with data compression) Bit image data transfer and printing, mixed text/graphics Format inversion Mirror image printing Four-position field rotation (0°, 90°, 180°, 270°) Slew command Programmable quantity with print pause Communicates in printable ASCII characters Controlled via mainframe, mini, PC, portable data terminal In-Spec OCR-A and OCR-B UPC/EAN (nominal 100% magnification 6 dots/mm printheads only) Serialized fields Supported Bar Codes Table 24 • Supported Bar Codes R4Mplus Bar Code Features Code 11 LOGMARS Code 39 (supports ratios of 2:1 to 3:1) Plessey Code 49 (2-dimensional bar code) EAN-8, EAN-13, EAN EXTENSIONS Code 93 UPC-A, UPC-E, UPC EXTENSIONS Code 128 (supports serialization in all subsets and UCC case codes) MSI Codabar (supports ratios of 2:1 to 3:1) PDF-417 (2-dimensional bar code) Codablock Micro-PDF-417 Interleaved 2 of 5 (supports ratios of 2:1 to 3:1; modulus 10 check digit) POSTNET Industrial 2 of 5 MaxiCode Standard 2 of 5 Datamatrix QR Code Check digit calculation where applicable R4Mplus User Guide 119 Specifications Supported Bar Codes 120 R4Mplus User Guide Index about this document, xxi AC power cord specifications, 11 addresses, xx adjustments darkness, 51 label left position, 66 label top position, 65 LCD display, 66 media alignment for rewind, 35 printhead pressure, 43 print speed, 51 tear-off position, 52 auto calibration, 40 cabling requirements, 14 calibration auto versus manual, 40 head close action, 64 manual calibration procedure, 58 media power up action, 64 troubleshooting problems, 98 CANCEL self test, 101 checklist for printer setup, 8 cleaning peel-off assembly, 90 printhead and platen roller, 87 rewind option, 89 communication diagnostics setting, 62 test and sample label, 104 communication interfaces, 13 communication problems, 99 configuration basic configuration, 48 changing password-protected parameters, 47 enter configuration mode, 46 exit configuration mode, 46 LCD displays, 51 configuration label printing and example, 41 connect printer to data source, 13 contacts, xx continuous media, 16 control prefix character, 63 customer support, xx backfeed sequence, 65 bar codes list available, 54 supported by this printer, 119 basic configuration, 48 baud rate setting through front panel, 59 before you begin setup, 8 R4Mplus User Guide 121 Index darkness adjustment FEED key self test, 103 procedure, 51 data bits, 60 data cable requirements, 14 data communications parallel ports, 112 serial port, 108 data ports parallel, 112 serial, 108 data source connections, 10 date change for RTC, 67 default gateway, 69 delimiter character, 63 diagnostics RFID test, 69 diagnostic tests, 100 direct thermal mode media scratch test, 18 selecting through front panel, 53 display language, 70 document conventions, xxii dpi conversion, 67 electronics cover, 2 enter configuration mode, 46 exit configuration mode, 46 external view of printer, 2 factory defaults, 106 fanfold media loading, 36 FCC radiation exposure limits, viii FEED key self test, 103 flash memory initialization, 56 font list, 54 format convert setting, 67 format prefix character, 63 formats list, 54 122 front panel adjusting LCD display, 66 keys described, 23 LCD display settings, 4 lights described, 24 location, 2 location of keys and lights, 3 overview and illustration, 22 general specifications, 114 handshake protocol, 60 hardware control signal descriptions, 108 head close action, 64 Head Open message, 95 Head Over Temp message, 95 Head Under Temp message, 95 host handshake, 60 humidity requirements, 10 idle display for RTC, 67 images list, 54 initialize flash memory, 56 initialize memory card, 55 inspect printer, 9 install memory card, 44 interconnections parallel port, 112 RS-232, 109 RS-422/RS-485, 111 interfaces data connections, 107 system connections, 13 international safety organization marks, 12 IP address, 68 IP protocols, 68 IP resolution, 68 R4Mplus User Guide Index label left position adjustment, 66 label top position adjustment, 65 language displayed, 70 LCD display adjustment, 66 LCD error conditions and warnings, 94 left edge of label adjustment, 66 liner removal liner take-up mode, 30 rewind/peel-off mode, 32 liner take-up mode liner removal, 30 loading media, 29 list all information, 55 bar codes, 54 fonts, 54 formats, 54 images, 54 setup, 54 load factory defaults, 106 loading ribbon, 38 lubrication, 90 manual calibration, 40 maximum label length setting, 53 media non-continuous web media, 16 RFID “smart” labels, 17 specifications, 116 types of media, 15 media door, 2 media loading fanfold media, 36 liner take-up mode, 29 peel-off mode, 27 rewind/peel-off mode, 31 tear-off mode, 25 media power up action, 64 media removal rewind mode, 34 media scratch test, 18 media sensor calibration, 58 media sensor profile, 57 R4Mplus User Guide media types continuous media, 16 setting through front panel, 52 memory card initialize through front panel, 55 installation, 44 network ID setting, 61 operating conditions, 10 Out of Memory message, 96 Paper Out message, 94 parallel cabling requirements, 112 parallel communications parallel data port, 112 setting through front panel, 59 parity, 60 password level, 69 password-protected parameters, 47 PAUSE key self test, 102 PCMCIA card installation, 44 peel-off mode backfeed sequence setting, 65 cleaning peel-off assembly, 90 liner removal, 32 loading media, 27 pinouts parallel port, 112 serial port, 108 power cord specifications, 11 Power-On Self Test (POST), 100 power-up media action, 64 print configuration label, 41 print darkness adjustment, 51 printer calibration, 40 printer diagnostics, 100 printer parameters basic configuration, 48 LCD displays, 51 password protection, 47 printer setup checklist, 8 123 Index printer storage requirements, 9 printhead cleaning, 87 head close action, 64 pressure adjustment, 43 printing specifications, 115 print method selection, 53 print mode selection, 52 print modes described, 5 tear-off mode, 25 print quality problems, 97 PrintServer II (PSII) default gateway, 69 IP address, 68 IP protocols, 68 IP resolution, 68 password level, 69 subnet mask, 68 print speed adjustment, 51 print width setting, 53 proprietary statement, vii protocol setting, 61 RFID error status, 69 guidelines, 71 RFID test, 69 RFID test procedure, 105 sample ZPL commands, 83 “smart” labels, 17 transponder placement, 72 ZPL commands, 73 ribbon determining coated side, 18 loading, 38 removing, 39 Ribbon I n message, 94 Ribbon Out message, 94 specifications, 117 troubleshooting wrinkles, 97 ribbon scratch test, 18 ribbon sensor calibration, 58 roll media loading, 25 RS-232 serial data port, 108 ruse replacement, 91 scratch test meida type, 18 ribbon coated side, 18 select a printer site, 10 self tests CANCEL key, 101 communication diagnostics, 104 FEED key, 103 PAUSE key, 102 RFID, 105 sensor profile, 57 serial communications setting through front panel, 59 serial data port, 108 setup checklist, 8 shipping damage, 9 site requirements, 10 “smart” labels, 17 spacing requirements, 10 radiation exposure limits, viii real-time clock (RTC) date change, 67 idle display, 67 time change, 67 registration problems, 98 relative humidity requirements, 10 removing printed media from rewind spindle, 34 ribbon, 39 replacing fuse, 91 reporting shipping damage, 9 resolution effects on formats, 67 rewind mode adjust media alignment, 35 cleaning rewind option, 89 liner removal, 32 loading media, 31 removing printed media, 34 124 R4Mplus User Guide Index specifications AC power cord, 11 general, 114 media, 116 printing, 115 ribbon, 117 supported bar codes, 119 Zebra Programming Language (ZPL II), 119 storage requirements, 9 subnet mask, 68 support, xx surface for the printer, 10 system interfaces, 13 tear-off mode loading media, 25 tear-off position adjustment, 52 temperature requirements, 10 thermal transfer mode media scratch test, 18 selecting through front panel, 53 time change for RTC, 67 top of label adjustment, 65 transponder placement, 72 R4Mplus User Guide types of media continuous media, 16 non-continuous web media, 16 RFID “smart” labels, 17 unpack printer, 9 web media, 16 Zebra Programming Language (ZPL II) ^HV, Host Verification, 78 ^RS, RFID Setup, 79 ^RT, Read Tag, 76 ^WT, Write Tag, 74 features, 119 prefix and delimiter characters, 63 sample RFID Programming, 83 selecting ZPL mode, 64 125 Index 126 R4Mplus User Guide Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Customer Order # 21067L Manufacturer Part # 21067L Rev. A © 2005 ZIH Corp.
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