Zebra Technologies RFID-M4E-01 Multiprotocol RFID Encoder User Manual Technical Writer II

Zebra Technologies Corporation Multiprotocol RFID Encoder Technical Writer II

Users Manual R4M Part 2

R4Mplus User Guide 71CHAPTER 5RFID GuidelinesThis chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels.ContentsOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Sample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
72 R4Mplus User GuideRFID GuidelinesOverviewOverviewThe R4Mplus “smart” label printer-encoder serves as a dynamic tool for both printing and encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF RFID transponders embedded in “smart” labels. It then immediately verifies proper encoding and prints bar codes, graphics, and/or text on the label’s surface. For more information about RFID media, see RFID “Smart” Labels on page 17.Function of an encoded “smart” label depends on factors such as where the label is placed on an item as well as on the contents of the item (such as metals or liquids). Contact the supplier of your RFID reader for assistance with these types of issues.Transponder PlacementCommunication between the “smart” label and the printer is established when the transponder lines up with the printer’s antenna. The optimal transponder position varies with the transponder size, its configuration, and the type of RFID IC chip used.Print quality may be affected by printing directly over the transponder. In particular, there is an area on each label immediately around the location of the IC chip where the printer may print with low quality. Design your printed label around the location of the chip in the type of approved “smart” label that you select. For the list of approved transponders and related placement specifications, go to http://www.rfid.zebra.com/r4m.htm. !Important • It is important to use transponders that have been specifically approved for use in the R4Mplus printer. Failure to do so may result in the inability to read or write to the embedded RFID tags. As new transponders become commercially available, Zebra will evaluate them for compatibility with this printer. For the list of approved transponders, go to http://www.rfid.zebra.com/r4m.htm.
RFID GuidelinesZPL II Commands for RFIDR4Mplus User Guide 73ZPL II Commands for RFIDPrinting and encoding (writing) of “smart” labels is handled through the use of Zebra Programming Language (ZPL). Each transponder has memory that can be read from through ZPL commands, and most transponders have memory that can be written to. The printer divides the ZPL commands that it receives into two categories: RFID and non-RFID (such as the printing commands for bar codes or human-readable text). RFID commands are executed first.ZPL commands also provide for exception handling, such as setting the number of read/write retries before declaring a transponder defective. For example, if an RFID transponder fails to program correctly or cannot be detected, the printer ejects it and prints the word “void” across the label. This process continues for the number of RFID tags specified by the ^RS command using the same data and format. If the problems persist, after the specified number of tags are ejected, the printer removes the customer format from the print queue and proceeds with the next format (if one exists in the buffer).The following pages provide the ZPL II commands that can be used for RFID applications. !Important • If a parameter is designated as not applicable, any value entered for the parameter will be ignored, but the place holder for the field is required.
74 R4Mplus User GuideRFID GuidelinesZPL II Commands for RFID^WTWrite TagDescription The ^WT command allows you to program the current RFID tag.Format ^WTb,r,m,w,f,vTable 8 identifies the parameters for this format.Note • Check the amount of data memory available for the tag that you will be using. If more is sent than the memory can hold, the data will be truncated.Table 8 • ^WT ParametersParameters Detailsb = block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag.Default value: 0r = number of retries Accepted values: 0 to 10Default value: 0m = motion Accepted values: • 0 (Feed label after writing.)• 1 (No Feed after writing. Other ZPL may cause a feed.)Default value: 0w = write protect Accepted values: • 0 (Not write protected.) • 1 (Write protect.)Default value: 0f = data format Accepted values: • 0 (ASCII)• 1 (Hexadecimal)Default value: 0v = verify valid data Default value: yAccepted values: • n (Do not verify)• y (Verify valid data [Hex A5A5 in the first two bytes] before writing)*Not applicable for R4Mplus
RFID GuidelinesZPL II Commands for RFIDR4Mplus User Guide 75Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if necessary.^XA^WT,5^FDRFIDRFID^FS^XZ
76 R4Mplus User GuideRFID GuidelinesZPL II Commands for RFID^RTRead TagDescription The ^RT command tells the printer to read the current RFID tag data. The data can be sent back to the host via the ^HV command.Format ^RT#,b,n,f,r,m,sTable 9 identifies the parameters for this format.Table 9 • ^RT ParametersParameters Details# = number to be assigned to the field Accepted values: 0 to 9999Default value: 0b = starting block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag.Default value: 0n = number of blocks to read* Accepted values: 1 to n, where n is the maximum number of blocks minus the starting block number. For example, if the tag has 8 blocks (starting with block 0) and you start with block 6, n can be 2. This would give you block 6 and block 7 information.Default value: 1f = format Accepted values: • 0 (ASCII)• 1 (Hexadecimal)Default value: 0r = number of retries Accepted values: 0 to 10Default value: 0m = motion Accepted values: • 0 (Feed label after writing.)• 1 (No Feed after writing. Other ZPL may cause a feed.)Default value: 0s = special mode For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0.Default value: 0 (Do not read if mismatched checksum.)Accepted values: 1 (Read even if mismatched checksum.)*Not applicable for R4Mplus
RFID GuidelinesZPL II Commands for RFIDR4Mplus User Guide 77Example • This sample reads a tag, prints the data on a label, and sends the string Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the format. The printer will retry the command five times, if necessary.^XA^FO20,120^A0N,60^FN1^FS^RT1,,,,5^FS^HV1,,Tag Data:^FS^XZ
78 R4Mplus User GuideRFID GuidelinesZPL II Commands for RFID^HVHost VerificationDescription This command is used to return data from specified fields, along with an optional ASCII header, to the host. It can be used with any field that has been assigned a number with the ^RT command.Format ^HV#,n,hTable 10 identifies the parameters for this format.Table 10 • ^HV ParametersParameters Details# = field number specified with another command The value assigned to this parameter should be the same as the one used in the ^RT or ^RI command.Accepted values: 0 to 9999Default value: 0n = number of bytes to be returned Accepted values: 1 to 256Default value: 64h = header Header (in uppercase ASCII characters) to be returned with the data.Acceptable values: 0 to 3072 charactersDefault value: none
RFID GuidelinesZPL II Commands for RFIDR4Mplus User Guide 79^RSRFID SetupDescription The ^RS command is used to set up for RFID operation. Specifically, it moves the tag into the effective area for reading or writing or for possible error handling if there is an error.Format ^RSt,p,v,n,eTable 11 identifies the parameters for this format.Note • Use care when using this command in combination with ^RT (reading tag data). Problems can occur if the data read from the tag is going to be printed on the label. Any data read from the transponder must be positioned to be printed above the read/write position. Failure to do this will prevent read data from being printed on the label.Table 11 • ^RS ParametersParameters Detailst = tag type Accepted values: • 3 = EPC Class 1 64 bit• 4 = EPC Class 1 96 bitDefault value: 4p = read/write position of the transponder in the vertical (Y axis) in dot rows from the top of the labelSet to 0 (no movement) if the transponder is already in the effective area without moving the media.Accepted values: 0 to label lengthDefault value: label length minus 8 dot rowsv = length of void printout in vertical (Y axis) dot rowsDefault value: label lengthAccepted values: 0 to label lengthn = number of labels to try in case of read/encode failureDefault value: 3Accepted values: 1 to 10 (number of labels)
80 R4Mplus User GuideRFID GuidelinesZPL II Commands for RFIDe = error handling Send an error message to the host as an unsolicited message for each failure and set the printer in error mode. Accepted values: • N = No action• P = Place printer in Pause• E = Place printer in ErrorDefault value: NNote • To enable or disable the unsolicited error message, refer to the ^SX and ^SQ commands. The parameter for the RFID error in these commands is V.Table 11 • ^RS Parameters (Continued)Parameters Details
RFID GuidelinesZPL II Commands for RFIDR4Mplus User Guide 81Example • This example sets the printer to move the media to 800 dots from the top of the media [or label length minus 800 from the bottom (leading edge) of the media] and voids the rest of the media in case of an error. The printer will try to print two labels, then will pause the printer if printing and encoding fail.^XA^RS,800,,2,P^FS^XZFigure 31 shows the resulting voided label. Note where the void starts. The media has been moved 800 dot rows from the top of the label (label length minus 800 dot rows from the bottom (leading edge) of a label) to bring the transponder into the effective area to read/write a tag. If the printer fails the operation, the rest of the media is voided.Figure 31 • Sample Voided Label 1Top of labelStart of RFID operation800 dot rowsBottom of labelLabel length minus 800 dot rows
82 R4Mplus User GuideRFID GuidelinesZPL II Commands for RFIDExample • This example sets the printer to move the media to 800 dots from the top of the media [or label length - 500 from the bottom (leading edge) of the media] and prints “void” 500 dots in vertical length (Y axis) in case of an error.^XA^RS,800,500,2,P^FS^XZFigure 32 shows the resulting voided label. Note where the void starts. The media has been moved 800 dot rows from the top of the label [label length minus 800 dot rows from the bottom (leading edge) of a label] to bring the transponder into the effective area to read/write a tag. If the printer fails the operation, an area that is 500 dot rows of the media is voided instead of the entire rest of the media as in Figure 31.Figure 32 • Sample Voided Label 2Top of labelStart of RFID operation800 dot rowsBottom of labelLabel length minus 800 dot rows500 dot rows
RFID GuidelinesSample of RFID ProgrammingR4Mplus User Guide 83Sample of RFID ProgrammingZPL II is Zebra’s label design language. ZPL II lets you create a wide variety of labels from the simple to the very complex, including text, bar codes, and graphics.This section is not intended as an introduction to ZPL II. If you are a new ZPL II user, order the ZPL II Programming Guide (part number 46530L) or go to http://support.zebra.com to download the guide.For your programming, do the following:1. Set up the printer and turn the power On (I).2. Use any word processor or text editor capable of creating ASCII-only files (for example, use Microsoft® Word and save as a .txt file) and type in the label format exactly as shown in the sample label format that follows.3. Save the file in a directory for future use. Use the “.zpl” extension.4. Copy the file to the printer.From the DOS command window, use the “COPY” command to send a file to the Zebra printer. For example, if your file name is format1.zpl then type, COPY FORMAT 1.ZPL XXXX, where XXXX is the port to which your Zebra printer is connected (such as LPT1).5. Compare your results with those shown. If your printout does not look like the one shown, confirm that the file you created is identical to the format shown, then repeat the printing procedure. If nothing prints, refer to •Printer Setup on page 7•Printer Operation on page 21 •Configuration on page 45•Troubleshooting on page 93to make sure that your system is set up correctly.
84 R4Mplus User GuideRFID GuidelinesSample of RFID ProgrammingTable 12 • Sample ZPL Code and ResultsLine Number Type This Label Format Resulting Printout1 ^XA ZEBRA5A656272610000002^RS,0^FS3^WT^FDZebra^FS4 ^FO100,100^A0n,60^FN0^FS5 ^FO100,200^A0n,40^FN1^FS6^RT0^FS7 ^RT1,,,1^FS8^XZLine 1 Indicates start of label format.Line 2 Indicates no movement for media.Line 3 Writes the data “Zebra” to the tag.Line 4 Print field number ‘0’ at location 100,100.^FN0 is replaced by what we read on line 6.Line 5 Print field number ‘1’ at location 100,200. ^FN1 is replaced by what we read on line 7.Line 6 Read Tag into field number 0 in ASCII format (default).Line 7 Read Tag into field number 1 in hexadecimal format.Line 8 End of label format.
R4Mplus User Guide 85CHAPTER 6Routine Care and AdjustmentsThis chapter discusses printer cleaning and minor adjustments.ContentsCleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
86 R4Mplus User GuideRoutine Care and AdjustmentsCleaning ProceduresCleaning ProceduresSpecific cleaning procedures are provided on the following pages. Table 13 shows a recommended cleaning schedule.. Clean the ExteriorThe exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent or desktop cleaner may be used sparingly.Table 13 • Recommended Cleaning ScheduleArea Method IntervalPrinthead Solvent* Direct Thermal Mode: After every roll of media (or 500 feet of fanfold media).Thermal Transfer Mode: After every roll of ribbon or three rolls of media.These intervals are intended as guidelines only. You may have to clean more often, depending upon your application and media.Platen roller Solvent*Media sensors Air blowRibbon sensor Air blowMedia path Solvent*Ribbon path Solvent*Pinch roller. (Optional peel-off option required. Refer to Clean the Peel-Off Assembly on page 90.)Solvent*Tear-off/peel-off bar Solvent* Once a month.Take label sensor Air blow Once every six months.* Zebra recommends using the Preventive Maintenance Kit, Part Number 47362 or a solution of 90% Isopropyl and 10% deionized water)Note • Zebra Technologies Corporation will not be responsible for damage caused by the use of cleaning fluids on the R4Mplus printer.
Routine Care and AdjustmentsCleaning ProceduresR4Mplus User Guide 87Clean the InteriorRemove any accumulated dirt and lint from the interior of the printer using a soft bristle brush or vacuum cleaner.Clean the Printhead and Platen RollerYou can minimize printhead wear and maintain print quality with regular preventive measures.Over time, the movement of media/ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). In order to avoid abrasion:• Clean your printhead frequently and use well-lubricated thermal transfer ribbons with packagings optimized to reduce friction.• Minimize printhead pressure and burn temperature settings by optimizing the balance between the two.• Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material.For best results, perform the following cleaning procedure after changing every roll of ribbon. Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty printhead.To clean the printhead and platen roller, refer to Figure 33 and complete these steps:1. Open the printhead assembly.2. Remove the media and ribbon.3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab. Wipe along the print elements from end to end. The print elements are on the brown strip just behind the chrome strip on the printhead. Allow the solvent to evaporate.4. Manually rotate the platen roller and clean thoroughly with solvent and a pad.5. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths.6. Reload media or ribbon, and close the printhead assembly.Note • The printer can remain on while you are cleaning the printhead. In this way all label formats, images, and all temporary parameter settings stored in the printer’s internal memory are saved. In addition, keep the peel engaged while cleaning the platen roller (media must be unloaded to do this) to reduce the risk of bending the tear-off/peel-off bar.Caution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure.
88 R4Mplus User GuideRoutine Care and AdjustmentsCleaning ProceduresFigure 33 • Cleaning the Printhead and Platen RollerClean the SensorsBrush or vacuum any accumulated paper lint and dust away from the printer sensors. Refer to Figure 33. The transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer. For printers with the peel-off, liner take-up, and/or rewind option(s) installed, clean the take label sensor as well.Note • If print quality has not improved after performing this procedure, try cleaning the printhead with Save-A-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information.1Printhead Assembly2Transmissive Sensor3Platen Roller4Ribbon Sensor5Take-Label Sensor51324
Routine Care and AdjustmentsCleaning ProceduresR4Mplus User Guide 89Clean the Rewind OptionThe Rewind option is required. Refer to Figure 34 and perform the following procedure if adhesive buildup begins to affect peel performance.To clean the Rewind option, complete these steps:1. Open the printhead assembly.2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning.3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate.4. Open the peel assembly by pivoting the module toward you.5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab. Allow the solvent to evaporate.6. Close the peel assembly.7. Close the printhead assembly.Figure 34 • Cleaning the Rewind OptionCaution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure.Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can cause the tear-off/peel-off bar to bend, which can have a negative effect on peel performance.1Printhead Assembly2Tear-Off/Peel-Off Bar3Pinch Roller4Peel Assembly3214
90 R4Mplus User GuideRoutine Care and AdjustmentsLubricationClean the Peel-Off AssemblyThe Peel-Off option is required.If adhesive buildup affects peel-off performance, complete these steps:1. Open the printhead assembly.2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning. 3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate.4. Open the peel assembly by pivoting the module toward you.5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab.6. Close the peel assembly.7. Close the printhead assembly.LubricationNo lubrication is needed for this printer.Caution • Ensure that the printhead is fully open and engaged in the up position. If the printhead is not latched in the up position, it could fall on your hand during the procedure.Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can cause the tear-off/peel-off bar to bend, which could have a negative effect on peel performance.Note • When cleaning the tear-off/peel-off bar or the pinch roller, remove excess solvent with a pad to ensure the solvent has dried before printing.Caution • Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer.
Routine Care and AdjustmentsFuse ReplacementR4Mplus User Guide 91Fuse ReplacementA user-replaceable AC power fuse is located just below the AC power switch at the rear of the printer. The replacement fuse is a 5 × 20 mm fast-blow style rated at 5 Amp/250 VAC.To replace the fuse, complete these steps:1. To replace the fuse, insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap. 2. Press in slightly on the end cap and turn the screwdriver slightly counter clockwise. This disengages the end cap from the fuse holder and permits removal of the fuse.3. To install a new fuse, remove the old fuse and insert the new fuse into the fuse holder.4. Push the end cap in slightly, then insert the tip of a flat blade screwdriver into the slot in the end cap and turn clockwise to engage it.Electric Shock Caution • Before replacing the fuse, turn off the AC power switch, and unplug the AC power cord.
92 R4Mplus User GuideRoutine Care and AdjustmentsFuse Replacement
R4Mplus User Guide 93CHAPTER 7TroubleshootingThis chapter discusses typical problems and their probable solutions.ContentLCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . 94Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . 104RFID Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
94 R4Mplus User GuideTroubleshootingLCD Error Conditions and WarningsLCD Error Conditions and WarningsThe LCD displays error condition messages and warnings if the printer detects a problem. The messages, along with their causes and solutions, are listed in Table 14.Table 14 • Error Conditions and WarningsError Potential Problem Recommended SolutionRIBBON OUTIn thermal transfer mode, the ribbon is not loaded or loaded incorrectly.Load the ribbon correctly. See Load the Ribbon on page 38.In thermal transfer mode, the ribbon sensor is not sensing correctly loaded ribbon.Perform the media and ribbon sensor calibration (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58).RIBBON INIn direct thermal mode, when ribbon is not used: Remove the ribbon and set the printer to direct thermal mode. See Selecting Print Method on page 53.Ensure that the printer driver or software settings are correctly set.PAPER OUTThe media is not loaded or loaded incorrectly. Reload the media. See Load Roll Media on page 25.The printer is set for non-continuous media, but continuous media is loaded.Either load the correct media or set the printer for the correct media type via the front panel.Ensure that the printer driver or software settings are correctly set.Calibrate the printer (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58).
TroubleshootingLCD Error Conditions and WarningsR4Mplus User Guide 95HEAD OPENThe printhead is not fully closed. Close the printhead.The ribbon is loaded incorrectly; it is covering the head open sensor.Correctly align the ribbon with the guide mark on the strip plate before closing the printhead assembly.Print method is incorrectly set. Via the front panel, locate the PRINT METHOD menu item and select thermal transfer mode. See Selecting Print Method on page 53.Ensure that the printer driver and/or software settings are correctly set.The ribbon is loaded. Remove the ribbon and set the printer to direct thermal mode. See Selecting Print Method on page 53.Ensure that the printer driver and/or software settings are correctly set.HEAD OVER TEMPCaution • The printhead is hot and can cause severe burns. Allow the printhead to cool.The printhead is over temperature. Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature.HEAD UNDER TEMPCaution • An improperly connected printhead data or power cable can cause this error message. The printhead can still be hot enough to cause severe burns. Allow the printhead to cool.The printhead is under temperature. Continue printing while the printhead reaches the correct operating temperature.The environment may be too cold for proper printing. Relocate the printer to a warmer area.Table 14 • Error Conditions and Warnings (Continued)Error Potential Problem Recommended Solution
96 R4Mplus User GuideTroubleshootingLCD Error Conditions and WarningsOUT OF MEMORY**There is not enough memory to perform the function shown on the second line of the error message.Insufficient DRAM for the label length, downloaded fonts/graphics, and images.Ensure that the device, such as FLASH memory or PCMCIA card, is installed and not write protected or full.Ensure that the data is not directed to a device that is not installed or available.Table 14 • Error Conditions and Warnings (Continued)Error Potential Problem Recommended Solution
TroubleshootingPrint Quality ProblemsR4Mplus User Guide 97Print Quality ProblemsTable 15 • Print Quality Problems and SolutionsIssue Potential Problem Recommended SolutionGeneral print quality issues You are using an incorrect media and ribbon combination for your application.Consult your authorized reseller/distributor for information and advice.The printer is set at an excessive print speed to achieve optimal quality.For optimal print quality, set the print speed to a lower setting via ZPL II, the driver, the software, or the front panel.The printer is set at an excessive darkness level to achieve optimal quality.For optimal print quality, set the darkness level to a lower setting via the front panel, the driver, or the software.The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 87.There is light printing (or no printing) on the left or right side of the label or the printed image is not sharp.The pressure adjustment dials need to be adjusted. Follow the printhead pressure adjustment instructions on Set Printhead Pressure on page 43.Gray lines on blank labels with no consistent pattern The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 87.Light, consistent vertical lines running through all labels The printhead or platen roller is dirty. Clean the printhead, platen roller, or both according to the instructions in Clean the Printhead and Platen Roller on page 87.Intermittent creases on the left and right edges of the labelThere is too much pressure on the printhead. Reduce the printhead pressure. See Set Printhead Pressure on page 43.Wrinkled ribbon The ribbon is not loaded correctly. Load the ribbon correctly. See Load the Ribbon on page 38.The darkness setting is incorrect. Set the darkness to the lowest possible setting for good print quality. See DARKNESS on page 51.Incorrect printhead pressure or balance. Set the pressure to the minimum required for good print quality. See Set Printhead Pressure on page 43.The media is not feeding correctly. It is walking from side to side.Make sure that the media guide and media supply guide touch the edge of the media.
98 R4Mplus User GuideTroubleshootingCalibration ProblemsCalibration ProblemsTable 16 • Calibration Problems and SolutionsProblem Recommended SolutionLoss of printing registration on labels.Excessive vertical drift in top-of-form registration.Ensure that the media guides are properly positioned.Set the printer for the correct media type. See MEDIA TYPE on page 52.Reload the media.Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 87.Auto Calibrate failed. Perform a manual calibration (see Media and Ribbon Sensor Calibration (Manual Calibration) on page 58).Reload the media.
TroubleshootingCommunication ProblemsR4Mplus User Guide 99Communication ProblemsTable 17 • Communication Problems and SolutionsIssue Potential Problem Recommended SolutionThe printer does not respond to print requests. The Data light does not flash.Loose or improperly connected cable. Make sure that the communication cable is connected properly.The communication parameters are incorrect. Check the printer driver or software communications settings.Confirm that you are using the correct communication cable. See Cable Requirements on page 14.Via the front panel, check the protocol setting. It should be set to the default None. See Setting Protocol on page 61.Ensure that the correct driver is being used.Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label after a label is sent to the printer.The host is set to EPP parallel communications. Change the settings on the computer host to standard parallel communications.The serial communication settings are incorrect. Standard RS-232 cables are appropriate for lengths under 50 ft. (15.2 m); RS-422 and RS-485 cables allow serial transmission up to 4000 ft.(1.2 km). Check cable length and shielding, and confirm the appropriate RS-232, RS-422, or RS-485 setting is being used.Check the printer driver or software communications settings.A label format was sent to the printer but not recognized. The DATA light flashes but no printing occurs.The prefix and delimiter characters set in the printer do not match the ones in the label format.Verify the prefix and delimiter characters. See Selecting Prefix and Delimiter Characters (next three parameters) on page 63.Incorrect data is being sent to the printer. Check the communication settings on the computer. Ensure that they match the printer settings.
100 R4Mplus User GuideTroubleshootingPrinter DiagnosticsPrinter DiagnosticsThese self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer.Each self test is enabled by pressing a specific front panel key or combination of keys while turning the printer On (l). Press the key(s) until the DATA light turns off (approximately five seconds). When the Power-On Self Test is complete, the selected self test starts automatically.Power-On Self TestA Power-On Self Test (POST) is performed automatically each time the printer is turned on. During this test sequence, the front panel lights and liquid crystal display (LCD) monitor the progress of the POST. If the printer fails any of these tests, the word FAILED is display. If this occurs, notify an authorized Zebra reseller.Note • Keep the following in mind while performing self tests:• When performing self tests, avoid sending a label format to the printer. In the case of a remote host, disconnect all data interface cables from the printer.• When cancelling a self test prior to its actual completion, always turn the printer Off (O) and then back On (I) to reset the printer.• When performing these self tests while in the Peel-Off Mode, you must remove the labels as they become available.• If your media is not wide enough or long enough, unexpected or undesired results may occur. Ensure that your print width is set correctly for the media you are using before you run any self tests, otherwise the test may print on the platen roller. See PRINT WIDTH on page 53 for information on setting the print width.
TroubleshootingPrinter DiagnosticsR4Mplus User Guide 101CANCEL Self TestThis self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 35. Depending on the options ordered, your label may look different.Figure 35 • Sample Configuration LabelThe configuration shown on the label may be changed either temporarily (for specific label formats or ribbon and label stock) or permanently (by saving the new parameters in memory). See Basic Configuration on page 48 for further information about the configuration procedure.To perform the CANCEL Self Test, complete these steps:1. Turn the printer Off (O).2. Press and hold CANCEL while turning On (l) the printer.3. Release CANCEL after the DATA light turns off (approximately five seconds).
102 R4Mplus User GuideTroubleshootingPrinter DiagnosticsPAUSE Self TestThis self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or parameter settings. See the sample printout in Figure 36.Figure 36 • PAUSE Test LabelTo perform the PAUSE Self Test, complete these steps:1. Turn the printer Off (O).2. Press and hold PAUSE while turning On (l) the printer.3. Release PAUSE after the DATA light turns off (approximately five seconds).The printer prints 15 labels at 2 in. (51 mm) per second, then automatically pauses. If PAUSE is pressed, an additional 15 labels print.4. Press CANCEL while the printer is paused to alter the self test, then press PAUSE.The printer prints 15 labels at 6 in. (152 mm) per second, then automatically pauses.5. Press CANCEL again while the printer is paused to alter the self test again, then press PAUSE.The printer prints 50 labels at 2 in. (51 mm) per second, then automatically pauses.6. Press CANCEL again while the printer is paused to alter the self test a third time, then press PAUSE.The printer prints 50 labels at 6 in. (152 mm) per second, then automatically pauses.7. Press CANCEL again while the printer is paused to alter the self test a fourth time, then press PAUSE.The printer prints 15 labels at the printer’s maximum speed.8. To exit this self test at any time, press and hold CANCEL.
TroubleshootingPrinter DiagnosticsR4Mplus User Guide 103FEED Self TestSee Figure 37. The FEED Self Test prints labels at various darkness settings above and below that of the darkness value currently stored in the printer (shown on the first line of the configuration label). The relative darkness value printed on the best FEED Self Test label is added to or subtracted from the darkness value. The resulting numeric value (0 to 30) is the best darkness value for that specific media and ribbon combination.For example, if the darkness value on a printer is 10 and the best relative darkness value is zero, leave the darkness setting as is. If the best relative darkness value is –1, change the darkness setting on your printer to 9 (10 – 1). If the best relative darkness value is 2, change the darkness setting to 12 (10 + 2).Figure 37 • FEED Self Test Label, Relative Darkness Value ZeroTo perform the FEED Self Test, complete these steps:1. Turn the printer Off (O).2. Press and hold FEED while turning On (l) the printer.3. Release FEED after the DATA light turns off (approximately five seconds).4. Find the label that has the best darkness setting for your application.5. If the relative darkness value on this label is a number other than zero (values range from –3 to 3), adjust the darkness setting on your printer by adding or subtracting that relative darkness value from the current darkness setting. See Adjusting Print Darkness on page 51 for more information.
104 R4Mplus User GuideTroubleshootingPrinter DiagnosticsCommunication Diagnostics TestThis test is controlled from the front panel display (see Setting Communication Diagnostics Mode on page 62). A typical printout from this test is shown in Figure 38. Turn the printer Off (O) to exit this self test.Figure 38 • Communication Diagnostics Test PrintoutNote • This label is inverted when printed (prints upside down).
TroubleshootingPrinter DiagnosticsR4Mplus User Guide 105RFID TestThe RFID test is controlled from the front panel display (see RFID Test on page 69). If the printer fails the test, the front panel displays an error message. You have the option of running the RFID test in two ways: quick or slow. In both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number and displays the tests on the LCD as it runs through them.To perform the RFID Test, complete these steps:1. See Figure 39. Place an RFID label in the printer so the embedded transponder is over the open area behind the platen roller (no movement occurs with the test).Figure 39 • Label Placement for RFID Test2. From the front panel, press SETUP/EXIT.3. Press PLUS (+) or MINUS (–) until you reach RFID TEST.4. Press SELECT to select the parameter.5. Press MINUS (–) to select QUICK.orPress PLUS (+) to select SLOW.• For the quick test, the results are PASSED and FAILED. Press PLUS (+) to continue. • For the slow test, a pass result returns you to the RFID TEST menu item. A failed result returns the message WRITE ERROR. Press PLUS (+) to continue.6. Press SELECT to deselect the parameter.1Printhead Assembly2Open Area3Platen Roller132
106 R4Mplus User GuideTroubleshootingLoading Factory DefaultsLoading Factory DefaultsUse care when loading defaults. You will need to reload all settings that you changed manually.To load the factory defaults, complete these steps:1. Press SETUP/EXIT two times.2. Use PLUS (+) or MINUS (–) to scroll through the SAVE CHANGES choices.3. When LOAD DEFAULTS displays, press SETUP/EXIT.
R4Mplus User Guide 107APPENDIX AData ConnectionsThis appendix provides details about the serial port and parallel port data connections.ContentSerial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . 108RS-232 Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 112Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . 112
108 R4Mplus User GuideData ConnectionsSerial Data PortSerial Data PortHardware Control Signal DescriptionsFor all RS-232 input and output signals, the R4Mplus printer follows both the Electronics Industries Association (EIA) RS-232 and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal output from the printer controls when the host computer may send data. DTR ACTIVE (positive voltage) permits the host to send data. When the printer places DTR in the INACTIVE (negative voltage) state, the host must not send data.Request to send (RTS) is a control signal from the printer that is connected to the clear to send (CTS) input at the host computer. RTS is always active (positive voltage) when the printer is on.RS-232 Serial Data PortThe connection for this standard interface is made through the female DB-9 connector on the rear panel. A DB-9 to DB-25 interface module is required for all RS-232 connections through a DB-25 cable (see page 110 for details). For all RS-232 input and output signals, the printer follows both the Electronics Industries Association’s (EIA) RS-232 specifications and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.Table 18 shows the pin configuration and function of the rear panel serial data connector on the printer.Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect.Table 18 • Serial Data Connector Pin ConfigurationPin Number Name Description1 — Not connected2 RXD Receive data—data input to printer3 TXD Transmit data—data output from printer4 DTR Data terminal ready—output from printer5 SG Signal ground6 DSR Data set ready—input to printer7 RTS Request to send—output from printer
Data ConnectionsSerial Data PortR4Mplus User Guide 109RS-232 Interface ConnectionsThe printer is configured as Data Terminal Equipment (DTE). Figure 40 shows the internal connections of the printer’s RS-232 connector.Figure 40 • RS-232 Internal Connections8 CTS Clear to send—input to printer*9 +5 V DC +5 VDC* This pin is also available as a +5 VDC power source at 750 mA. To enable this capability, a jumper on the computer’s main logic board needs to be installed on JP1, pins 2 and 3.Note • An interface module is required for RS-422/RS-485 interface support (refer to page 111).Note • You must use a a null modem (crossover) cable to connect the printer to a computer or any other DTE devices.Table 18 • Serial Data Connector Pin Configuration (Continued)Pin Number Name Description1(TD) (TD)(RD) (RD)(RTS) (RTS)(DSR) (DSR)(SG) (SG)(DTR) (DTR)DTE DTE12233445566778899
110 R4Mplus User GuideData ConnectionsSerial Data PortWhen the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 41 illustrates the connections required for this cable.Figure 41 • RS-232 to DCE Internal ConnectionsRS-232 Interconnections Using a DB-25 CableTo connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is required (Zebra part number 33138). A generic DB-25 adapter may also be used, however, the +5 VDC signal source would not be passed through. Figure 42 shows the connections required for the DB-9 to DB-25 interface. Note • You must use a a null modem (crossover) cable to connect the printer to a computer or any other DTE devices.DTE(Printer)DCE(Modem, etc.)RXD (receive data)TXD (transmit data)DTR (data terminal ready)SG (signal ground)DSR (data set ready)RTS (request to send)CTS (clear to send)+5 VDC signal sourceNOTE • Pin 1 is unused and unterminated at the printer.2345678923456789
Data ConnectionsSerial Data PortR4Mplus User Guide 111Figure 42 • DB-9 to DB-25 Internal ConnectionsRS-422/RS-485 InterconnectionsTo connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or an RS-485 interface, an interface adapter is required (Zebra part number 33130). Figure 43 shows the required cable wiring for interconnecting to the interface adapter’s DB-25 female connector.Figure 43 • RS-422 and RS-485 Adapter Internal ConnectionsNote • A jumper on the computer’s main logic board needs to be installed on JP1, Pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly.Male DB-9 AdapterConnector(plugs into printer)Female DB-25 AdapterConnector(plugs into cable)Note • Pin 1 of DB-9 connector is unused and unterminated.FGTXDRXDRTSDSRSGDTRRXDTXDDTRSGDSRRTSCTS+5 VDCSIGNAL23456789123467920+5 VDCSIGNAL5CTSDB-25PConnectorto PrinterData Input A (–)Data Output A (–)Data Output B (+)Data Input B (+)ShieldSignal Ground11113141619
112 R4Mplus User GuideData ConnectionsParallel Data PortParallel Data PortThe 8-bit parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode. The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods. In this method, the bits of data that make up a character are sent all at one time over several wires in the cable, one bit per wire.Parallel Cabling RequirementsAn IEEE-1284 compatible bi-directional parallel data cable is required when this communication method is used. The required cable must have a standard 36-pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer. The other end of the cable connects to the printer connector at the host computer. Port selection for status information is determined each time the printer is turned on.Parallel Port InterconnectionsTable 19 shows the pin configuration and function of a standard computer-to-printer parallel cable.Table 19 • Parallel Cable Pin Configuration36-Pin Connectors Description1 nStrobe/HostClk2 to 9 Data Bits 1 to 810 nACK/PtrClk11 Busy/PtrBusy12 PError/ACKDataReq13 Select/Xflag14 nAutoFd/HostBusy15 Not used16 and 17 Ground18 +5V @ 750 mAThe maximum current draw may be limited by option configuration. 19 to 30 Ground31 nInit32 nFault/NDataAvail33 and 34 Not used35 +5V through a 1.8KΩ Resistor36 NSelectin/1284 active
R4Mplus User Guide 113APPENDIX BSpecificationsThis appendix contains specifications for the R4Mplus printer.ContentsGeneral Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Zebra Programming Language (ZPL II) Features. . . . . . . . . . . . . 119Supported Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
114 R4Mplus User GuideSpecificationsGeneral SpecificationsGeneral SpecificationsTable 20 • R4Mplus General SpecificationsGeneral SpecificationsHeight 13.3 in. 338 mmWidth 10.9 in. 277 mmDepth 18.7 in. 475 mmWeight (without options) 32.4 lbs. 14.7 kgElectrical 90-265 VAC, 48-62 Hz, 5 Amps (fused)Agency Approvals •UL 60950-1•CAN/CSA - C22.2 NO. 60950-1-03•FCC Part 15.107 and 15.109 Class B•FCC Part 15.247•Canadian ICES-003, Class B•IC RSS-210 Temperature Operating 40° to 104°F 5° to 40°CStorage –40° to 140°F –40° to 60°CRelative Humidity Operating 20% to 85%, non-condensingStorage 5% to 85%, non-condensingCommunication Interface RS-232/CCITT V.24 serial data interface; 110 to115000 baud, parity, bits/character, 7 or 8 data bit, and XON-XOFF, RTS/CTS or DTR/DSR handshake protocol required. 750mA at 5 V from pin 9.8-bit parallel data interface; supports IEEE 1284 bidirectional parallel, ECP and nibble mode compliant. Error detection CRC protocol.
SpecificationsPrinting SpecificationsR4Mplus User Guide 115Printing SpecificationsTable 21 • R4Mplus Printing SpecificationsPrinting SpecificationsPrint resolution 203 dots/inch 8 dots/mm300 dots/inch 12 dots/mmDot size (width x length)203 dpi 0.00492 in. x 0.00492 in. 0.125 mm x 0.125 mm300 dpi 0.0033 in. x 0.0039 in. 0.084 mm x 0.099 mmMaximum print width 203 dpi 4.09 in. 104 mm300 dpi 4.1 in. 106 mmMinimum print length 1 dot rowMaximum print length 203 dots/inch 105 in. 2667 mm300 dots/inch 45 in. 1143 mmBar code modulus(X) dimension203 dots/inch 5 mil to 50 mil300 dots/inch 3.3 mil to 33 milProgrammable constant print speeds 203 dots/inch Per second: 7in.8 in.9 in.10 in.Per second:178 mm 203 mm229 mm 254 mm300 dots/inch Per second: 2 in.3 in.4 in.5in.6in.Per second: 51 mm76 mm102 mm127 mm152 mmThin film printhead with energy control
116 R4Mplus User GuideSpecificationsMedia SpecificationsMedia SpecificationsTable 22 • R4Mplus Media SpecificationsMedia SpecificationsLabel length Minimum Tear-off 0.5 in.* 13 mm*Peel-off 1 in.* 25.4 mm*Rewind 0.5 in.* 13 mm*RFID “Smart” labels **Maximum Tear/Peel/Rewind 39 in.* 991 mm*RFID “Smart” labels **Label width Minimum Tear/Peel/Rewind 1 in.* 25.4 mm*RFID “Smart” labels **Maximum Tear 4.5 in. 114 mmPeel/Rewind 4.25 in. 108 mmTotal thickness (includes liner, if any) Minimum 0.0023 in. 0.058 mmMaximum 0.010 in. 0.25 mmCore size 3 in. 76 mmMaximum roll diameter 8 in. 203 mmInter-label gap Minimum 0.079 in.* 2 mm*Preferred 0.118 in.* 3 mm*Maximum 0.157 in.* 4 mm*RFID “Smart” labels **Ticket/tag notch size (width x length) 0.236 in. × 0.12 in. 6 mm × 3 mmHole diameter 0.125 in. 3 mmNotch or hole position(Centered from inner media edge)Minimum 0.15 in. 3.8 mmMaximum 2.25 in. 57 mmDensity, in Optical Density Units (UDO) > 1.0 ODUMaximum media density < 0.5 ODUTransmissive Sensor Fixed 7/16 in. (11 mm) from inside edge* Does not apply to RFID “smart” labels.** This parameter varies for each transponder type. For the list of approved transponders and related placement specifications, go to http://www.rfid.zebra.com/r4m.htm.
SpecificationsRibbon SpecificationsR4Mplus User Guide 117Ribbon SpecificationsTable 23 • R4Mplus Ribbon SpecificationsRibbon SpecificationsRibbon must be wound with the coated side outRibbon width(Zebra recommends using ribbon at least as wide as the media to protect the printhead from wear.)Minimum* >2 in.** 51 mm**Maximum 4.3 in. 109 mmStandard lengths 2:1 media to ribbon roll ratio 984 ft. 300 m3:1 media to ribbon roll ratio 1476 ft. 450 mRibbon core inside diameter 1 in. 25.4 mm* For RFID “smart” labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. For the list of approved transponders and related size and placement specifications, go to http://www.rfid.zebra.com/r4m.htm.** Depending on your application, you may be able to use ribbon narrower than 2 in. (51 mm), as long as the ribbon is wider than the media being used. To use a narrower ribbon, test the ribbon’s performance with your media to assure that you get the desired results.
118 R4Mplus User GuideSpecificationsPrinter OptionsPrinter Options•Peel-off•Liner take-up•PCMCIA card socket (supports Zebra Rapid Flash and ATA formats)•Linear Memory Card: (Zebra Rapid Flash) 8MB and 32MB •Compact Flash: 32MB, 64MB, 128MB, and 256MB•300 dpi printhead•Rewind•Adjustable transmissive sensor•External PrintServer•Internal PrintServer
SpecificationsZebra Programming Language (ZPL II) FeaturesR4Mplus User Guide 119Zebra Programming Language (ZPL II) Features•Downloadable graphics (with data compression)•Bit image data transfer and printing, mixed text/graphics•Format inversion•Mirror image printing•Four-position field rotation (0°, 90°, 180°, 270°)•Slew command•Programmable quantity with print pause•Communicates in printable ASCII characters•Controlled via mainframe, mini, PC, portable data terminal•In-Spec OCR-A and OCR-B•UPC/EAN (nominal 100% magnification 6 dots/mm printheads only)•Serialized fieldsSupported Bar CodesTable 24 • Supported Bar CodesR4Mplus Bar Code FeaturesCode 11 LOGMARSCode 39 (supports ratios of 2:1 to 3:1) PlesseyCode 49 (2-dimensional bar code) EAN-8, EAN-13, EAN EXTENSIONSCode 93 UPC-A, UPC-E, UPC EXTENSIONSCode 128 (supports serialization in all subsets and UCC case codes) MSICodabar (supports ratios of 2:1 to 3:1) PDF-417 (2-dimensional bar code)Codablock Micro-PDF-417Interleaved 2 of 5 (supports ratios of 2:1 to 3:1; modulus 10 check digit) POSTNETIndustrial 2 of 5 MaxiCodeStandard 2 of 5 DatamatrixQR Code Check digit calculation where applicable
120 R4Mplus User GuideSpecificationsSupported Bar Codes
R4Mplus User Guide 121IndexAabout this document, xxiAC power cord specifications, 11addresses, xxadjustmentsdarkness, 51label left position, 66label top position, 65LCD display, 66media alignment for rewind, 35printhead pressure, 43print speed, 51tear-off position, 52auto calibration, 40Bbackfeed sequence, 65bar codeslist available, 54supported by this printer, 119basic configuration, 48baud ratesetting through front panel, 59before you begin setup, 8Ccabling requirements, 14calibrationauto versus manual, 40head close action, 64manual calibration procedure, 58media power up action, 64troubleshooting problems, 98CANCEL self test, 101checklist for printer setup, 8cleaningpeel-off assembly, 90printhead and platen roller, 87rewind option, 89communication diagnosticssetting, 62test and sample label, 104communication interfaces, 13communication problems, 99configurationbasic configuration, 48changing password-protected parameters, 47enter configuration mode, 46exit configuration mode, 46LCD displays, 51configuration labelprinting and example, 41connect printer to data source, 13contacts, xxcontinuous media, 16control prefix character, 63customer support, xx
122 R4Mplus User GuideIndexDdarkness adjustmentFEED key self test, 103procedure, 51data bits, 60data cable requirements, 14data communicationsparallel ports, 112serial port, 108data portsparallel, 112serial, 108data source connections, 10date change for RTC, 67default gateway, 69delimiter character, 63diagnosticsRFID test, 69diagnostic tests, 100direct thermal modemedia scratch test, 18selecting through front panel, 53display language, 70document conventions, xxiidpi conversion, 67Eelectronics cover, 2enter configuration mode, 46exit configuration mode, 46external view of printer, 2Ffactory defaults, 106fanfold media loading, 36FCC radiation exposure limits, viiiFEED key self test, 103flash memory initialization, 56font list, 54format convert setting, 67format prefix character, 63formats list, 54front paneladjusting LCD display, 66keys described, 23LCD display settings, 4lights described, 24location, 2location of keys and lights, 3overview and illustration, 22Ggeneral specifications, 114Hhandshake protocol, 60hardware control signal descriptions, 108head close action, 64Head Open message, 95Head Over Temp message, 95Head Under Temp message, 95host handshake, 60humidity requirements, 10Iidle display for RTC, 67images list, 54initialize flash memory, 56initialize memory card, 55inspect printer, 9install memory card, 44interconnectionsparallel port, 112RS-232, 109RS-422/RS-485, 111interfacesdata connections, 107system connections, 13international safety organization marks, 12IP address, 68IP protocols, 68IP resolution, 68
IndexR4Mplus User Guide 123Llabel left position adjustment, 66label top position adjustment, 65language displayed, 70LCD display adjustment, 66LCD error conditions and warnings, 94left edge of label adjustment, 66liner removalliner take-up mode, 30rewind/peel-off mode, 32liner take-up modeliner removal, 30loading media, 29listall information, 55bar codes, 54fonts, 54formats, 54images, 54setup, 54load factory defaults, 106loading ribbon, 38lubrication, 90Mmanual calibration, 40maximum label length setting, 53medianon-continuous web media, 16RFID “smart” labels, 17specifications, 116types of media, 15media door, 2media loadingfanfold media, 36liner take-up mode, 29peel-off mode, 27rewind/peel-off mode, 31tear-off mode, 25media power up action, 64media removalrewind mode, 34media scratch test, 18media sensor calibration, 58media sensor profile, 57media typescontinuous media, 16setting through front panel, 52memory cardinitialize through front panel, 55installation, 44Nnetwork ID setting, 61Ooperating conditions, 10Out of Memory message, 96PPaper Out message, 94parallel cabling requirements, 112parallel communicationsparallel data port, 112setting through front panel, 59parity, 60password level, 69password-protected parameters, 47PAUSE key self test, 102PCMCIA card installation, 44peel-off modebackfeed sequence setting, 65cleaning peel-off assembly, 90liner removal, 32loading media, 27pinoutsparallel port, 112serial port, 108power cord specifications, 11Power-On Self Test (POST), 100power-up media action, 64print configuration label, 41print darkness adjustment, 51printer calibration, 40printer diagnostics, 100printer parametersbasic configuration, 48LCD displays, 51password protection, 47printer setup checklist, 8
124 R4Mplus User GuideIndexprinter storage requirements, 9printheadcleaning, 87head close action, 64pressure adjustment, 43printing specifications, 115print method selection, 53print modeselection, 52print modesdescribed, 5tear-off mode, 25print quality problems, 97PrintServer II (PSII)default gateway, 69IP address, 68IP protocols, 68IP resolution, 68password level, 69subnet mask, 68print speed adjustment, 51print width setting, 53proprietary statement, viiprotocol setting, 61Rradiation exposure limits, viiireal-time clock (RTC)date change, 67idle display, 67time change, 67registration problems, 98relative humidity requirements, 10removingprinted media from rewind spindle, 34ribbon, 39replacing fuse, 91reporting shipping damage, 9resolution effects on formats, 67rewind modeadjust media alignment, 35cleaning rewind option, 89liner removal, 32loading media, 31removing printed media, 34RFIDerror status, 69guidelines, 71RFID test, 69RFID test procedure, 105sample ZPL commands, 83“smart” labels, 17transponder placement, 72ZPL commands, 73ribbondetermining coated side, 18loading, 38removing, 39Ribbon In message, 94Ribbon Out message, 94specifications, 117troubleshooting wrinkles, 97ribbon scratch test, 18ribbon sensor calibration, 58roll media loading, 25RS-232 serial data port, 108ruse replacement, 91Sscratch testmeida type, 18ribbon coated side, 18select a printer site, 10self testsCANCEL key, 101communication diagnostics, 104FEED key, 103PAUSE key, 102RFID, 105sensor profile, 57serial communicationssetting through front panel, 59serial data port, 108setup checklist, 8shipping damage, 9site requirements, 10“smart” labels, 17spacing requirements, 10
IndexR4Mplus User Guide 125specificationsAC power cord, 11general, 114media, 116printing, 115ribbon, 117supported bar codes, 119Zebra Programming Language (ZPL II), 119storage requirements, 9subnet mask, 68support, xxsurface for the printer, 10system interfaces, 13Ttear-off modeloading media, 25tear-off position adjustment, 52temperature requirements, 10thermal transfer modemedia scratch test, 18selecting through front panel, 53time change for RTC, 67top of label adjustment, 65transponder placement, 72types of mediacontinuous media, 16non-continuous web media, 16RFID “smart” labels, 17Uunpack printer, 9Wweb media, 16ZZebra Programming Language (ZPL II)^HV, Host Verification, 78^RS, RFID Setup, 79^RT, Read Tag, 76^WT, Write Tag, 74features, 119prefix and delimiter characters, 63sample RFID Programming, 83selecting ZPL mode, 64
126 R4Mplus User GuideIndex
Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.A.Telephone: +1 847.634.6700Facsimile: +1 847.913.8766Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKTelephone: +44 (0) 1494 472872Facsimile: +44 (0) 1494 450103Customer Order # 21067LManufacturer Part # 21067L Rev. A© 2005 ZIH Corp.

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