Zebra Technologies ZLANGVH Zebra Embedded 802.11b/g Radio User Manual Xi4 UG

Zebra Technologies Corporation Zebra Embedded 802.11b/g Radio Xi4 UG

User Manual Part 1 of 3

Zebra®
Xi4™
User Guide
© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described
therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the
printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators
may be subject to civil liability.
This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and
Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element
Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.
Proprietary Statement This manual contains proprietary information of Zebra Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other
parties for any other purpose without the express, written permission of Zebra Technologies Corporation.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.
All specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right
to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be liable for any damages
whatsoever (including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Part Number: P1009874-001
3
Declaration of Conformity
2/23/09 Xi4 User Guide P1009874-001
Declaration of Conformity
We have determined that the Zebra printers identified as the
Xi4™ Series
110Xi4™, 140Xi4™, 170Xi4™, 220Xi4™
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum 20 cm
between the radiator and your body. This transmitter must not be collocated or operating in
conjunction with any other antenna or transmitter unless authorized to do so by the FCC.
2/23/09 Xi4 User Guide P1009874-001
Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to the Computer or Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contents
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P1009874-001 Xi4 User Guide 2/23/09
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Load Media in Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . . 64
Load Media in Rewind Mode (with Cutter Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Standard Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
7
Contents
2/23/09 Xi4 User Guide P1009874-001
5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 164
Contents
8
P1009874-001 Xi4 User Guide 2/23/09
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
110Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
140Xi4, 170Xi4, and 220Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
140Xi4, 170Xi4, and 220Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
110Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
140Xi4, 170Xi4, and 220Xi4 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
2/23/09 Xi4 User Guide P1009874-001
About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About This Document
Who Should Use This Document
10
P1009874-001 Xi4 User Guide 2/23/09
Who Should Use This Document
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section Description
Introduction on page 15 This section provides a high-level overview of the
printer and its components.
Printer Setup on page 19 This section provides the tasks that you must
complete and the issues that you must consider
before you load and configure your printer.
Operations on page 33 This section provides the procedures for loading
and calibrating the printer.
Configuration on page 93 This section describes the control panel parameters
that are used to configure the printer for operation.
Routine Maintenance on page 123 This section provides routine cleaning and
maintenance procedures.
Troubleshooting on page 137 This section provides information about errors that
you might need to troubleshoot. Assorted
diagnostic tests are included.
Specifications on page 161 This section provides the features of and
specifications for this printer.
Glossary on page 179 The glossary provides a list of common terms.
11
About This Document
Contacts
2/23/09 Xi4 User Guide P1009874-001
Contacts
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com
E-mail Back Technical Library:
E-mail address: emb@zebra.com
Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest
Which Department
Do You Need? The Americas Europe, Africa,
Middle East, India Asia Pacific
Regional Headquarters Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109
U.S.A.
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
Zebra Technologies Asia
Pacific Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: + 65 6858 0722
F: +65 6885 0838
Technical Support
For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.
Please have your model and
serial numbers available.
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
Hardware: ts1@zebra.com
Software: ts3@zebra.com
Kiosk printers:
T: +1 866 322 5202
E: kiosksupport@zebra.com
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
E: Tseurope@zebra.com
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Repair Service
Department
For back-to-base service and
repair.
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 821 1797
E: repair@zebra.com
To request a repair in the U.S.,
go to www.zebra.com/repair
T: +44 (0) 1772 693069
F: +44 (0) 1772 693046
New requests: ukrma@zebra.com
Status updates:
repairupdate@zebra.com
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Technical Training
Department
For Zebra product training
courses.
T: +1 847 793 6868
T: +1 847 793 6864
F: +1 847 913 2578
E: ttamerica@zebra.com
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
E: Eurtraining@zebra.com
T: + 65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Inquiry Department
For product literature and
distributor and dealer
information.
T: +1 877 ASK ZEBRA (275 9327)
E: inquiry4@zebra.com
T: +44 (0) 1628 556037
F: +44 (0) 1628 556005
E: mseurope@zebra.com
E: China: GCmarketing@zebra.com
All other areas:
APACChannelmarketing@zebra.com
Customer Service
Department (US)
Internal Sales
Department (UK)
For printers, parts, media,
and ribbon, please call your
distributor or contact us.
T: +1 877 ASK ZEBRA (275 9327)
E: clientcare@zebra.com
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
E: cseurope@zebra.com
T: +65 6858 0722
F: +65 6885 0836
E: China: order-csr@zebra.com
All other areas:
csasiapacific@zebra.com
Key: T: Telephone
F: Facsimile
E: E-mail
About This Document
Document Conventions
12
P1009874-001 Xi4 User Guide 02/23/2009
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICG font.
Command Line Examples Command line examples appear in Courier New font. For
example, type ZTools to get to the Post-Install scripts in the bin directory.
Files and Directories File names and directories appear in Courier New font. For
example, the Zebra<version number>.tar file and the /root directory.
Icons Used
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
13
About This Document
Document Conventions
02/23/2009 Xi4 User Guide P1009874-001
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
1SETUP/EXIT button
2CALIBRATE button
2
1
About This Document
Document Conventions
14
P1009874-001 Xi4 User Guide 02/23/2009
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
2/23/09 Xi4 User Guide P1009874-001
1
Introduction
This section provides a high-level overview of the printer and its components.
Contents
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Introduction
External View
16
P1009874-001 Xi4 User Guide 2/23/09
External View
Figure 2 shows the components inside the media compartment of your printer. Depending on
printer model and the installed options, your printer may look slightly different. Familiarize
yourself with these components before continuing with the printer setup procedure.
Figure 2 • Printer Components
1Platen roller 5Ribbon take-up spindle
2Control panel 6Ribbon supply spindle
3Printhead assembly 7Media supply guide
4Printhead-open lever 8Media supply hanger*
* The media hanger varies by model. The 110Xi4 media hanger is shown.
5 6
7
8
1
43
2
17
Introduction
Control Panel
2/23/09 Xi4 User Guide P1009874-001
Control Panel
All controls and indicators for the printer are located on the control panel (Figure 3).
•The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
•The control panel buttons are used to control the printer operations and to set parameters.
•The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 3 • Location of Control Panel Buttons and Lights
1 2 3 4
5
7
12 13 14
11
6
8
10
9
1Power light On when the printer is on.
2PAUSE light On when the printer is paused.
3Error light Off Normal operation—no printer errors.
Blinking A printer error exists. Check the LCD for more
information.
4Data light Off Normal operation. No data being received or
processed.
On The printer is processing data or is printing. No data is
being received.
Blinking quickly The printer is receiving data from or sending status
information to the host computer.
Introduction
Control Panel
18
P1009874-001 Xi4 User Guide 2/23/09
5LCD The control panel LCD functions differently in different printer modes.
•In Operating mode, the LCD displays the printer’s status, sometimes in
conjunction with a control panel light.
•In Pause mode, the printer stops printing temporarily.
•In Setup mode, you can use the control panel LCD to view or modify printer
parameters (see Standard Control Panel Parameters on page 99).
•In Error mode, the LCD may display an alert or error message (see LCD Error
Messages on page 139).
6PLUS (+) Changes the parameter values. Common uses are to increase a value, to answer
“yes,” to scroll through choices, or to change values while entering the printer
password.
7PREVIOUS When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to
scroll quickly.
8MINUS (-) Changes the parameter values. Common uses are to decrease a value, to answer
“no,” to scroll through choices, or to change the cursor position while entering the
printer password.
9SETUP/EXIT Enters and exits Setup mode.
10 NEXT/SAVE • When in Setup mode, scrolls the LCD to the next parameter. Press and hold to
scroll quickly.
• When exiting Setup mode, saves any changes that you made in the configuration
and calibration sequence.
11 CALIBRATE Calibrates the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print method (direct thermal or thermal transfer)
• Sensor values
12 PAUSE Starts or stops printer operation, or removes error messages and clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses.
13 FEED Forces the printer to feed one blank label each time the button is pressed.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
14 CANCEL Cancels print jobs when the printer is paused.
Pressing CANCEL once has these effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, CANCEL is ignored.
Pressing and holding CANCEL clears the printer’s entire label format memory,.
When the formats are cleared, the DATA light turns off.
2/23/09 Xi4 User Guide P1009874-001
2
Printer Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to the Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printer Setup
Before You Begin
20
P1009874-001 Xi4 User Guide 2/23/09
Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
damage? If you have not, see Unpack and Inspect the Printer on page 21.
Select a Site Have you selected an appropriate location for the printer? If you have not,
see Select a Site for the Printer on page 22.
Connect to a Data Source Have you determined how the printer will connect to a
data source (usually a computer)? For more information, see Select a Data
Communication Interface on page 23.
Attach a Power Cord Do you have the correct power cord for your printer? If you are
unsure, see Power Cord Specifications on page 28. To attach the power cord and connect
the printer to a power source, see Connect the Printer to a Power Source on page 27.
Select Media Do you have the correct media for your application? If you are unsure,
see Types of Media on page 29.
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
needed? If you are unsure, see Ribbon Overview on page 31.
21
Printer Setup
Handling the Printer
2/23/09 Xi4 User Guide P1009874-001
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the conditions shown in Table 1.
Ship the Printer
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
Important • Zebra Technologies Corporation is not responsible for any damage incurred
during the shipment of the equipment and will not repair this damage under warranty.
Table 1 • Storage Temperature and Humidity
Temperature Relative Humidity
–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing
Printer Setup
Select a Site for the Printer
22
P1009874-001 Xi4 User Guide 2/23/09
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 164.
Provide Proper Operating Conditions
This printer is designed to function in a wide range of environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
General Specifications on page 164.
Table 2 shows the temperature and relative humidity requirements for the printer when it is
operating.
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Provide a Data Source
If the printer will be located away from the data source (such as a computer), the selected site
must provide the appropriate connections to that data source. For more information on the
types of communication interfaces and their limitations, see Select a Data Communication
Interface on page 23.
Provide a Power Source
Place the printer within a short distance of a power outlet that is easily accessible.
Table 2 • Operating Temperature and Humidity
Mode Temperature Relative Humidity
Thermal Transfer 40° to 105°F (5° to 40°C) 20 to 85% non-condensing.
Direct Thermal 32° to 105°F (0° to 40°C) 20 to 85% non-condensing
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
23
Printer Setup
Select a Data Communication Interface
2/23/09 Xi4 User Guide P1009874-001
Select a Data Communication Interface
Table 3 provides basic information about data communication interfaces that you can use to
connect your printer to a computer. You may send label formats to the printer through any data
communication interface that is available. Select an interface that is supported by both your
printer and your computer or your Local Area Network (LAN).
Table 3 • Characteristics of the Data Communication Interfaces
Interface Standard or
Optional on
Printer Characteristics
RS-232 Serial Standard • Maximum cable length of 50 ft (15.24 m).
• You may need to change printer parameters to match the host
computer.
• You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
IEEE 1284
Bidirectional Parallel Standard • Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• An Ethernet print server (if installed) takes up or covers this
port on the printer.
• No printer parameter changes required to match the host
computer.
USB Standard • Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host
computer.
Internal wired
Ethernet print server Optional • Can print to the printer from any computer on your LAN.
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your LAN.
Wireless Ethernet
print server Optional • Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• The printer must be configured to use your WLAN.
Printer Setup
Select a Data Communication Interface
24
P1009874-001 Xi4 User Guide 2/23/09
Data Cables and Wireless Cards
You must supply all data cables or wireless cards for your application.
Data Cables Ethernet cables do not require shielding, but all other data cables must be fully
shielded and fitted with metal or metallized connector shells. Unshielded data cables may
increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless User Guide. A
copy of the manual is available at http://www.zebra.com/manuals or on the user CD that came
with your printer.
Connect the Printer to the Computer or Network
Table 4 shows how to connect the different types of data cables to your printer and computer.
The connectors on the back of your computer may be in different locations than on the sample
computer shown in this section.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
25
Printer Setup
Select a Data Communication Interface
2/23/09 Xi4 User Guide P1009874-001
Table 4 • Connecting the Printer to a Computer or Network
Interface Connection and Configuration
RS-232 Serial The baud rate, number of data and stop bits, the parity, and the
XON/XOFF or DTR control must match those of the host computer. See
Standard Control Panel Parameters on page 99 to view or change these
parameters.
IEEE 1284
Bidirectional
Parallel
No additional configuration is necessary. An Ethernet print server (if
installed) takes up or covers this port on the printer.
Printer Setup
Select a Data Communication Interface
26
P1009874-001 Xi4 User Guide 2/23/09
USB No additional configuration is necessary.
Caution • Be careful not to plug the USB cable into the wired Ethernet
print server connector on the printer because doing so will damage the
connector.
Internal wired
Ethernet print
server
Refer to the ZebraNet 10/100 Print Server User and Reference Guide for
configuration instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with your
printer.
Note • To use this connection, you may need to remove a factory-
installed plug that is designed to keep someone from accidentally
plugging a USB connector into this port.
Wireless
Ethernet print
server
Refer to the ZebraNet Wireless User Guide for configuration instructions.
A copy of this manual is available at http://www.zebra.com/manuals or on
the user CD that came with your printer.
Table 4 • Connecting the Printer to a Computer or Network (Continued)
Interface Connection and Configuration
27
Printer Setup
Connect the Printer to a Power Source
2/23/09 Xi4 User Guide P1009874-001
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
your printer, refer to Power Cord Specifications on page 28.
To connect the printer to a power source, complete these steps:
1. Toggle the printer power switch to the off (O) position.
2. Plug the power cord into the AC power connector (1) on the rear of the printer.
3. Plug the other end of the power cord into a power outlet near the printer.
4. Turn on (I) the printer.
The control panel LCD and lights activate, indicating that the printer is booting up.
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
Printer Setup
Connect the Printer to a Power Source
28
P1009874-001 Xi4 User Guide 2/23/09
Power Cord Specifications
Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, see Figure 4 and
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
Figure 4 • Power Cord Specifications
Figure 5 • International Safety Organization Certifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
1AC power plug for your country—This should bear
the certification mark of at least one of the known
international safety organizations (Figure 5).
23-conductor HAR cable or other cable approved for
your country.
3IEC 320 connector—This should bear the
certification mark of at least one of the known
international safety organizations (Figure 5).
4Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
3
1
2
4
29
Printer Setup
Types of Media
2/23/09 Xi4 User Guide P1009874-001
Types of Media
Your printer can use various types of media:
•Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner.
•Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags.
•Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Table 5 describes roll and fanfold media. Roll media is loaded into the printer while fanfold
media may be located inside or outside of the printer.
Important •
Printer Setup
Types of Media
30
P1009874-001 Xi4 User Guide 2/23/09
Table 5 • Roll and Fanfold Media
Media Type How It Looks Description
Non-Continuous
Roll Media Roll media is wound on a 3-in. (76-mm) core. Individual
labels are separated by one or more of the following methods:
•Web media separates labels by gaps, holes, or notches.
•Black mark media uses pre-printed black marks on the back
side of the media to indicate label separations.
•Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Non-Continuous
Fanfold Media Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Continuous
Roll Media Roll media is wound on a 3-in. (76-mm) core.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
31
Printer Setup
Ribbon Overview
2/23/09 Xi4 User Guide P1009874-001
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
Coated Side of Ribbon
Ribbon can be wound with the coated side on the inside or outside (Figure 6). This printer can
only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of
ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is
coated.
Figure 6 • Ribbon Coated on Outside or Inside
If a black mark... Then the media is...
Does not appear on the media Thermal transfer. A ribbon is required.
Appears on the media Direct thermal. No ribbon is required.
Outside Inside
Printer Setup
Ribbon Overview
32
P1009874-001 Xi4 User Guide 2/23/09
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If ink from the ribbon... Then...
Adhered to the label The ribbon is coated on the outside and can be used in
this printer.
Did not adhere to the label The ribbon is coated on the inside and cannot be used in
this printer. To verify this, repeat the test on the other
surface of the roll of ribbon.
2/23/09 Xi4 User Guide P1009874-001
3
Operations
This section provides the procedures for loading and calibrating the printer.
Note • Complete the tasks and resolve the issues in Printer Setup on page 19 before
operating the printer.
Contents
Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Print Mode Descriptions and Printer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Media Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Prepare the Media for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Load Media in Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . . . 64
Load Media in Rewind Mode (with Cutter Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Upper Media Sensor—Inside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Upper Media Sensor—Outside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Operations
Print Modes and Printer Options
34
P1009874-001 Xi4 User Guide 2/23/09
Print Modes and Printer Options
The printer can use different print modes and options for label removal (Table 6). Use a print
mode that matches the media being used and the printer options available. For more
information on the types of media, see Types of Media on page 29. To select a print mode, see
Select Print Mode on page 101.
Print Mode Descriptions and Printer Requirements
Table 6 • Print Modes and Printer Options
Print Mode When to Use/Printer Options Required Printer Actions
Tear-Off
(default setting) Use for most applications. This mode can
be used with any printer options and most
media types.
The printer prints label formats as it
receives them. The printer operator can tear
off the printed labels any time after they
print.
Peel-Off Use only if the printer has the Peel-Off or
Rewind option. The printer peels the label from the liner
during printing and then pauses until the
label is removed. The backing is wound on
the rewind spindle, but the rewind plate is
not used.
Cutter Use if the printer has a cutter option when
you want the labels to be cut apart. The printer prints a label and then cuts it
free.
Delayed Cut Use if the printer has a cutter option when
you want the printer to cut the labels apart
at a signal.
The printer prints a label, pauses, and cuts
the label when it receives the ~JK (delayed
cut) ZPL command.
Applicator Use only if the printer is used with a
machine that applies labels. The printer prints a label when it receives a
signal from the applicator.
Rewind Use if the printer has the Rewind option and
you want the labels to rewind onto a core. The printer prints without pausing between
labels. The media is wound onto a core after
printing. The rewind plate is used.
If your printer has a cutter, the media is
threaded through the cutter, but the labels
are not cut.
35
Operations
Print Modes and Printer Options
2/23/09 Xi4 User Guide P1009874-001
Media Paths
Table 7 shows the media paths for print mode and printer option combinations using roll
media. Fanfold media uses the same print modes and printer options as roll media. RFID
printers can use all of these printer options and have the same media paths.
Table 7 • Media Paths for Print Modes with Various Printer Options
Print Mode Printer Option Media Path
Tear-Off Printers with any
printer options can
use Tear-Off mode
Peel-Off or
Applicator Rewind (shown) or
Peel (not shown)
Red solid lines = media, Blue dotted lines = backing only
Operations
Print Modes and Printer Options
36
P1009874-001 Xi4 User Guide 2/23/09
Cutter Cutter
Rewind Rewind (without
Cutter option)
Rewind Rewind (with Cutter
option)
Table 7 • Media Paths for Print Modes with Various Printer Options (Continued)
Print Mode Printer Option Media Path
Red solid lines = media, Blue dotted lines = backing only
37
Operations
Prepare the Media for Loading
2/23/09 Xi4 User Guide P1009874-001
Prepare the Media for Loading
You can use roll media or fanfold media in your printer. Roll media hangs on and is loaded
from the media supply hanger. Fanfold media is stored away from or in the bottom of the
printer and can drape across the media supply hanger.
Roll Media
To place roll media on the media supply hanger, complete these steps:
1. Raise the media door.
2. Remove and discard any tags or labels that are dirty or that are held by adhesives or tape.
Tag Stock Labels
Operations
Prepare the Media for Loading
38
P1009874-001 Xi4 User Guide 2/23/09
3. Insert the media into the printer.
4. Continue with the media loading procedure for the desired print mode.
110Xi4 Other Xi4 Models
a. Pull out the media supply guide as far as it goes. a. Slide out and flip down the media supply guide.
b. Place the roll of media on the media supply
hanger. Push the roll as far back as it will go. b. Place the roll of media on the media supply
hanger. Push the roll back as far as it will go.
c. Slide in the media supply guide until it touches
the edge of the roll. c. Flip up the media supply guide.
d. Slide in the media supply guide until it touches
the edge of the roll.
39
Operations
Prepare the Media for Loading
2/23/09 Xi4 User Guide P1009874-001
Fanfold Media
You can store fanfold media behind the printer (rear feed) or under the printer (bottom feed).
Using the media supply hanger is optional.
To load fanfold media, complete these steps:
1. Raise the media door.
2. Thread the fanfold media through the rear access slot (1) or the bottom access slot (2).
If using... Then use this access slot...
Rear feed
(shown using the media
supply hanger)
Bottom feed
(shown without using
the media supply
hanger)
1
2
Operations
Prepare the Media for Loading
40
P1009874-001 Xi4 User Guide 2/23/09
3. Do you wish to use the media supply hanger?
If… Then…
No Continue with the media loading procedure for the desired print mode.
Yes a. Slide out and flip down the media supply guide.
b. Drape the media over the media supply hanger.
4. Flip up the media supply guide, and then slide it in until it touches the edge
of the media.
41
Operations
Load Media in Tear-Off Mode
2/23/09 Xi4 User Guide P1009874-001
Load Media in Tear-Off Mode
Follow these instructions to operate the printer in Tear-Off mode.
1. Set the printer to Tear-Off mode. See Select Print Mode on page 101 for instructions.
2. Insert media into the printer. See Prepare the Media for Loading on page 37 for
instructions.
3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
1
1
Operations
Load Media in Tear-Off Mode
42
P1009874-001 Xi4 User Guide 2/23/09
5. Slide the outer media guide (1) all the way out.
6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUT error.
1
2
3
1
43
Operations
Load Media in Tear-Off Mode
2/23/09 Xi4 User Guide P1009874-001
7. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
3
2
1
2
Operations
Load Media in Tear-Off Mode
44
P1009874-001 Xi4 User Guide 2/23/09
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
1
12
45
Operations
Load Media in Peel-Off Mode
2/23/09 Xi4 User Guide P1009874-001
Load Media in Peel-Off Mode
Peel-Off mode (Figure 7) advances one label at a time. The printer does not print another label
until the first label is removed. The TAKE LABEL light flashes until the label is removed. The
backing is wound on the rewind spindle, but the rewind plate is not used.
Figure 7 • Media Loaded in Peel-Off Mode
1Printhead-open lever
2Media guide
3Media guide roller
4Media supply guide
5Media
6Media supply hanger
7Guide plate
8Spindle hook
9Rewind spindle
10 Label backing
11 Rewind plate (removed)*
12 Tear-off bar
13 Printed label
* In new printers, remove the protective plastic covering from the rewind plate
before using.
12 4 5
9 8 7
11
12
13
6
2 3
10
Operations
Load Media in Peel-Off Mode
46
P1009874-001 Xi4 User Guide 2/23/09
To set up the printer in Peel-Off mode, complete these steps:
1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two
mounting screws on the inside of the printer base.
2. Set the printer to Peel-Off mode. See Select Print Mode on page 101 for instructions.
3. Insert media into the printer. See Prepare the Media for Loading on page 37 for
instructions.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
47
Operations
Load Media in Peel-Off Mode
2/23/09 Xi4 User Guide P1009874-001
4. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
5. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
6. Slide the outer media guide (1) all the way out.
1
1
1
Operations
Load Media in Peel-Off Mode
48
P1009874-001 Xi4 User Guide 2/23/09
7. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
8. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUT error.
2
3
1
1
3
2
49
Operations
Load Media in Peel-Off Mode
2/23/09 Xi4 User Guide P1009874-001
9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
12. Wind the media liner counterclockwise around the rewind spindle.
a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2).
Note • A core is not required.
Operations
Load Media in Peel-Off Mode
50
P1009874-001 Xi4 User Guide 2/23/09
b. Rotate the spindle counterclockwise several turns to wind the media liner over the hook
and remove any slack.
13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
2
1
1
2
51
Operations
Load Media in Peel-Off Mode
2/23/09 Xi4 User Guide P1009874-001
14. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
The backing winds on the rewind spindle or core.
16. For instructions for removing the backing from the rewind spindle, see Remove Media
Liner from the Rewind or Peel Spindle on page 64.
1
12
Operations
Load Media in Cutter Mode
52
P1009874-001 Xi4 User Guide 2/23/09
Load Media in Cutter Mode
A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the
printer. The cutter is used to cut individual labels as they are printed.
Figure 8 shows the printer loaded with labels in Cutter mode.
Figure 8 • Media Loaded in Cutter Mode
To set up the printer in Cutter mode, complete these steps:
1. Set the printer to Cutter mode. See Select Print Mode on page 101 for instructions.
2. Insert media into the printer. See Prepare the Media for Loading on page 37 for
instructions.
1Printhead-open lever
2Media guide
3Media guide roller
4Media supply guide
5Media
6Cutter
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
1245
6
3
53
Operations
Load Media in Cutter Mode
2/23/09 Xi4 User Guide P1009874-001
3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
5. Slide the outer media guide (1) all the way out.
1
1
1
Operations
Load Media in Cutter Mode
54
P1009874-001 Xi4 User Guide 2/23/09
6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
7.
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUT error.
2
3
1
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3).
1
2
3
55
Operations
Load Media in Cutter Mode
2/23/09 Xi4 User Guide P1009874-001
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
2
1
Operations
Load Media in Cutter Mode
56
P1009874-001 Xi4 User Guide 2/23/09
10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
12
57
Operations
Load Media in Rewind Mode
2/23/09 Xi4 User Guide P1009874-001
Load Media in Rewind Mode
Rewind mode (Figure 9) allows the media to be wound on a core after printing. This section
shows how to load media for Rewind mode in printers that do not have a Cutter option.
Figure 9 • Media Loaded in Rewind Mode
1Printhead-open lever
2Media guide
3Media guide roller
4Media supply guide
5Labels
6Guide plate
7Spindle hook
8Rewind spindle
9Rewind plate (for Rewind mode only)*
10 Printed labels
* In new printers, remove the protective plastic covering from the rewind
plate before using.
12 4 5
8 7 6
9
10
3
Operations
Load Media in Rewind Mode
58
P1009874-001 Xi4 User Guide 2/23/09
To set up the printer in Rewind mode, complete these steps:
1. Remove the rewind plate from its storage location inside the printer.
2. Position the rewind plate so that the lip on the attached hook plate points down.
3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.
4. Align the upper end of the rewind plate with the matching upper slot in the side plate.
5. Slide in the rewind plate until it stops against the printer’s main frame.
6. Set the printer to Rewind mode. See Select Print Mode on page 101 for instructions.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
1Upper slot
2Lower slot
3Rewind plate
4Lip
5Adjustable hook plate
3
4
2
5
1
59
Operations
Load Media in Rewind Mode
2/23/09 Xi4 User Guide P1009874-001
7. Insert media into the printer. See Prepare the Media for Loading on page 37 for
instructions.
8. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
9. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
10. Slide the outer media guide (1) all the way out.
1
1
1
Operations
Load Media in Rewind Mode
60
P1009874-001 Xi4 User Guide 2/23/09
11. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
12. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUT error.
2
3
1
1
3
2

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