ZyXEL Communications MAX306 2.5GHz MIMO Outdoor CPE User Manual MAX 306HW2 Series UG v1 ed1 2009 06 29
ZyXEL Communications Corporation 2.5GHz MIMO Outdoor CPE MAX 306HW2 Series UG v1 ed1 2009 06 29
Contents
- 1. Manual Part 1
- 2. Manual Part 2
Manual Part 2
Chapter 20 The UPnP Screen Right-click on the icon for your WiMAX Device and select Properties. A properties window displays with basic information about the WiMAX Device. om pa ny on fid en tia Figure 121 Network Connections: My Network Places: Properties: Example User’s Guide 251 C om pa ny on fid en tia Chapter 20 The UPnP Screen 252 User’s Guide CHAPTER 21 tia The Status Screen en 21.1 Overview fid Use this screen to view a complete summary of your WiMAX Device connection status. on 21.2 Status Screen om pa ny Figure 122 Status Click the STATUS icon in the navigation bar to go to this screen, where you can view the current status of the device, system resources, interfaces (LAN and WAN), and SIP accounts. You can also register and un-register SIP accounts as well as view detailed information from DHCP and statistics from WiMAX, VoIP, bandwidth management, and traffic. User’s Guide 253 Chapter 21 The Status Screen The following tables describe the labels in this screen. Table 113 Status LABEL DESCRIPTION Click this to update this screen immediately. tia Refresh Now Device Information System Name Refresh Interval Select how often you want the WiMAX Device to update this screen. This field displays the WiMAX Device system name. It is used for identification. en You can change this in the ADVANCED > System Configuration > General screen’s System Name field. Firmware Version This field displays the current version of the firmware inside the device. It also shows the date the firmware version was created. fid You can change the firmware version by uploading new firmware in ADVANCED > System Configuration > Firmware. WAN Information IP Address This field displays the current IP address of the WiMAX Device in the WAN. This field displays the current subnet mask on the WAN. DHCP This field displays what DHCP services the WiMAX Device is using in the WAN. Choices are: on IP Subnet Mask Client - The WiMAX Device is a DHCP client in the WAN. Its IP address comes from a DHCP server on the WAN. None - The WiMAX Device is not using any DHCP services in the WAN. It has a static IP address. LAN Information This field displays the current IP address of the WiMAX Device in the LAN. ny IP Address This field displays the current subnet mask in the LAN. DHCP This field displays what DHCP services the WiMAX Device is providing to the LAN. Choices are: om pa IP Subnet Mask Server - The WiMAX Device is a DHCP server in the LAN. It assigns IP addresses to other computers in the LAN. Relay - The WiMAX Device is routing DHCP requests to one or more DHCP servers. The DHCP server(s) may be on another network. None - The WiMAX Device is not providing any DHCP services to the LAN. You can change this in ADVANCED > LAN Configuration > DHCP Setup. WiMAX Information 254 Operator ID Every WiMAX service provider has a unique Operator ID number, which is broadcast by each base station it owns. You can only connect to the Internet through base stations belonging to your service provider’s network. BSID This field displays the identification number of the wireless base station to which the WiMAX Device is connected. Every base station transmits a unique BSID, which identifies it across the network. User’s Guide Chapter 21 The Status Screen Table 113 Status (continued) DESCRIPTION Cell ID A base station’s coverage area can be divided into multiple cells. This field shows the identification number of the cell in which the WiMAX Device is connected. Frequency This field displays the radio frequency of the WiMAX Device’s wireless connection to a base station. MAC address This field displays the Media Access Control address of the WiMAX Device. Every network device has a unique MAC address which identifies it across the network. WiMAX State This field displays the status of the WiMAX Device’s current connection. • • • fid • on • INIT: the WiMAX Device is starting up. DL_SYN: The WiMAX Device is unable to connect to a base station. RANGING: the WiMAX Device and the base station are transmitting and receiving information about the distance between them. Ranging allows the WiMAX Device to use a lower transmission power level when communicating with a nearby base station, and a higher transmission power level when communicating with a distant base station. CAP_NEGO: the WiMAX Device and the base station are exchanging information about their capabilities. AUTH: the WiMAX Device and the base station are exchanging security information. REGIST: the WiMAX Device is registering with a RADIUS server. OPERATIONAL: the WiMAX Device has successfully registered with the base station. Traffic can now flow between the WiMAX Device and the base station. IDLE: the WiMAX Device is in power saving mode, but can connect when a base station alerts it that there is traffic waiting. • • • en tia LABEL This field shows the size of the bandwidth step the WiMAX Device uses to connect to a base station in megahertz (MHz). CINR mean This field shows the average Carrier to Interference plus Noise Ratio of the current connection. This value is an indication of overall radio signal quality. A higher value indicates a higher signal quality, and a lower value indicates a lower signal quality. CINR deviation This field shows the amount of change in the CINR level. This value is an indication of radio signal stability. A lower number indicates a more stable signal, and a higher number indicates a less stable signal. pa ny Bandwidth om RSSI User’s Guide This field shows the Received Signal Strength Indication. This value is a measurement of overall radio signal strength. A higher RSSI level indicates a stronger signal, and a lower RSSI level indicates a weaker signal. A strong signal does not necessarily indicate a good signal: a strong signal may have a low signal-to-noise ratio (SNR). UL Data Rate This field shows the number of data packets uploaded from the WiMAX Device to the base station each second. DL Data Rate This field shows the number of data packets downloaded to the WiMAX Device from the base station each second. PER This field shows the Packet Error Rate. The PER is the percentage of data packets transmitted across the network but not successfully received. 255 Chapter 21 The Status Screen Table 113 Status (continued) LABEL DESCRIPTION Tx Power This field shows the output transmission (Tx) level of the WiMAX Device. System Status This field displays how long the WiMAX Device has been running since it last started up. The WiMAX Device starts up when you plug it in, when you restart it (ADVANCED > System Configuration > Restart), or when you reset it. Current Date/ Time This field displays the current date and time in the WiMAX Device. You can change this in SETUP > Time Setting. CPU Usage This field displays what percentage of the WiMAX Device’s processing ability is currently being used. The higher the CPU usage, the more likely the WiMAX Device is to slow down. You can reduce this by disabling some services, such as DHCP, NAT, or content filtering. Memory Usage This field displays what percentage of the WiMAX Device’s memory is currently used. The higher the memory usage, the more likely the WiMAX Device is to slow down. Some memory is required just to start the WiMAX Device and to run the web configurator. You can reduce the memory usage by disabling some services (see CPU Usage); by reducing the amount of memory allocated to NAT and firewall rules (you may have to reduce the number of NAT rules or firewall rules to do so); or by deleting rules in functions such as incoming call policies, speed dial entries, and static routes. IVR Usage This field displays what percentage of the WiMAX Device’s IVR memory is currently used. IVR (Interactive Voice Response) refers to the customizable ring tone and on-hold music you set. on fid en tia System Uptime Interface Status This column displays each interface of the WiMAX Device. Status This field indicates whether or not the WiMAX Device is using the interface. ny Interface pa For the WAN interface, this field displays Up when the WiMAX Device is connected to a WiMAX network, and Down when the WiMAX Device is not connected to a WiMAX network. For the LAN interface, this field displays Up when the WiMAX Device is using the interface and Down when the WiMAX Device is not using the interface. om Rate 256 For the LAN ports this displays the port speed and duplex setting. For the WAN interface, it displays the downstream and upstream transmission rate or N/A if the WiMAX Device is not connected to a base station. For the WLAN interface, it displays the transmission rate when WLAN is enabled or N/A when WLAN is disabled. Summary Packet Statistics Click this link to view port status and packet specific statistics. WiMAX Site Information Click this link to view details of the radio frequencies used by the WiMAX Device to connect to a base station. User’s Guide Chapter 21 The Status Screen DESCRIPTION DHCP Table Click this link to see details of computers to which the WiMAX Device has given an IP address. VoIP Statistics Click this link to view statistics about your VoIP usage. WiMAX Profile Click this link to view details of the current wireless security settings. tia LABEL Table 113 Status (continued) VoIP Status This column displays each SIP account in the WiMAX Device. Registration This field displays the current registration status of the SIP account. You have to register SIP accounts with a SIP server to use VoIP. en Account If the SIP account is already registered with the SIP server, fid Click Unregister to delete the SIP account’s registration in the SIP server. This does not cancel your SIP account, but it deletes the mapping between your SIP identity and your IP address or domain name. The second field displays Registered. If the SIP account is not registered with the SIP server, on Click Register to have the WiMAX Device attempt to register the SIP account with the SIP server. The second field displays the reason the account is not registered. Inactive - The SIP account is not active. You can activate it in VOICE > SIP > SIP Settings. This field displays the account number and service domain of the SIP account. You can change these in VOICE > SIP > SIP Settings. om pa URI ny Register Fail - The last time the WiMAX Device tried to register the SIP account with the SIP server, the attempt failed. The WiMAX Device automatically tries to register the SIP account when you turn on the WiMAX Device or when you activate it. User’s Guide 257 Chapter 21 The Status Screen 21.2.1 Packet Statistics tia Click Status > Packet Statistics to open this screen. This read-only screen displays information about the data transmission through the WiMAX Device. To configure these settings, go to the corresponding area in the Advanced screens. fid en Figure 123 Packet Statistics Table 114 Packet Statistics on The following table describes the fields in this screen. DESCRIPTION Port This column displays each interface of the WiMAX Device. Status This field indicates whether or not the WiMAX Device is using the interface. LABEL ny For the WAN interface, this field displays the port speed and duplex setting when the WiMAX Device is connected to a WiMAX network, and Down when the WiMAX Device is not connected to a WiMAX network. pa For the LAN interface, this field displays the port speed and duplex setting when the WiMAX Device is using the interface and Down when the WiMAX Device is not using the interface. TxPkts This field displays the number of packets transmitted on this interface. RxPkts This field displays the number of packets received on this interface. om 258 For the WLAN interface, it displays the transmission rate when WLAN is enabled or Down when WLAN is disabled. Collisions This field displays the number of collisions on this port. Tx B/s This field displays the number of bytes transmitted in the last second. Rx B/s This field displays the number of bytes received in the last second. Up Time This field displays the elapsed time this interface has been connected. System up Time This is the elapsed time the system has been on. Poll Interval(s) Type the time interval for the browser to refresh system statistics. Set Interval Click this button to apply the new poll interval you entered in the Poll Interval field above. Stop Click this button to halt the refreshing of the system statistics. User’s Guide Chapter 21 The Status Screen 21.2.2 WiMAX Site Information tia Click Status > WiMAX Site Information to open this screen. This read-only screen shows WiMAX frequency information for the WiMAX Device. These settings can be configured in the ADVANCED > WAN Configuration > WiMAX Configuration screen. pa ny on fid en Figure 124 WiMAX Site Information The following table describes the labels in this screen. om Table 115 WiMAX Site Information LABEL DESCRIPTION DL Frequency These fields show the downlink frequency settings in kilohertz (kHz). These settings determine how the WiMAX Device searches for an available wireless connection. [0] ~ [19] User’s Guide 259 Chapter 21 The Status Screen 21.2.3 DHCP Table tia Click Status > DHCP Table to open this screen. This read-only screen shows the IP addresses, Host Names and MAC addresses of the devices currently connected to the WiMAX Device. These settings can be configured in the ADVANCED > LAN Configuration > DHCP Setup screen. Each field is described in the following table. LABEL on Table 116 DHCP Table fid en Figure 125 DHCP Table DESCRIPTION The number of the item in this list. IP Address This field displays the IP address the WiMAX Device assigned to a computer in the network. Host Name This field displays the system name of the computer to which the WiMAX Device assigned the IP address. MAC Address This field displays the MAC address of the computer to which the WiMAX Device assigned the IP address. ny Click this button to update the table data. om pa Refresh 260 User’s Guide Chapter 21 The Status Screen 21.2.4 VoIP Statistics tia Click Status > DHCP Table to open this screen. This read-only screen shows SIP registration information, status of calls and VoIP traffic statistics. These settings can be configured in the VOICE > Service Configuration > SIP Setting screen. on fid en Figure 126 VoIP Statistics Each field is described in the following table. LABEL Table 117 VoIP Statistics DESCRIPTION SIP Status This column displays each SIP account in the WiMAX Device. Status This field displays the current registration status of the SIP account. You can change this in the Status screen. ny Port Registered - The SIP account is registered with a SIP server. pa Register Fail - The last time the WiMAX Device tried to register the SIP account with the SIP server, the attempt failed. The WiMAX Device automatically tries to register the SIP account when you turn on the WiMAX Device or when you activate it. om Inactive - The SIP account is not active. You can activate it in VOICE > SIP > SIP Settings. User’s Guide Last Registration This field displays the last time you successfully registered the SIP account. It displays N/A if you never successfully registered this account. URI This field displays the account number and service domain of the SIP account. You can change these in VOICE > SIP > SIP Settings. Protocol This field displays the transport protocol the SIP account uses. SIP accounts always use UDP. Message Waiting This field indicates whether or not there are any messages waiting for the SIP account. Last Incoming Number This field displays the last number that called the SIP account. It displays N/A if no number has ever dialed the SIP account. 261 Chapter 21 The Status Screen Table 117 VoIP Statistics LABEL DESCRIPTION Last Outgoing Number This field displays the last number the SIP account called. It displays N/A if the SIP account has never dialed a number. Call Statistics This field displays the WiMAX Device’s phone port number. Hook This field indicates whether the phone is on the hook or off the hook. On - The phone is hanging up or already hung up. Status en Off - The phone is dialing, calling, or connected. tia Phone This field displays the current state of the phone call. N/A - There are no current VoIP calls, incoming calls or outgoing calls being made. fid DIAL - The callee’s phone is ringing. RING - The phone is ringing for an incoming VoIP call. Process - There is a VoIP call in progress. on DISC - The callee’s line is busy, the callee hung up or your phone was left off the hook. This field displays what voice codec is being used for a current VoIP call through a phone port. Peer Number This field displays the SIP number of the party that is currently engaged in a VoIP call through a phone port. Duration This field displays how long the current call has lasted. Tx Pkts This field displays the number of packets the WiMAX Device has transmitted in the current call. Rx Pkts This field displays the number of packets the WiMAX Device has received in the current call. ny This field displays how quickly the WiMAX Device has transmitted packets in the current call. The rate is the average number of bytes transmitted per second. pa Tx B/s Codec This field displays how quickly the WiMAX Device has received packets in the current call. The rate is the average number of bytes transmitted per second. Poll Interval(s) Enter how often you want the WiMAX Device to update this screen, and click Set Interval. om Rx B/s Click this to make the WiMAX Device update the screen based on the amount of time you specified in Poll Interval. Stop Click this to make the WiMAX Device stop updating the screen. Set Interval 262 User’s Guide Chapter 21 The Status Screen 21.2.5 WiMAX Profile Note: Not all WiMAX Device models have all the fields shown here. on fid en Figure 127 WiMAX Profile tia Click Status > WiMAX Profile to open this screen. This read-only screen displays information about the security settings you are using. To configure these settings, go to the ADVANCED > WAN Configuration > Internet Connection screen. The following table describes the labels in this screen. Table 118 The WiMAX Profile Screen DESCRIPTION User This is the username for your Internet access account. Password This is the password for your Internet access account. The password displays as a row of asterisks for security purposes. ny LABEL This is the anonymous identity provided by your Internet Service Provider. Anonymous identity (also known as outer identity) is used with EAP-TTLS encryption. PKM This field displays the Privacy Key Management version number. PKM provides security between the WiMAX Device and the base station. See the WiMAX security appendix for more information. pa Anonymous Identity This field displays the user authentication method. Authentication is the process of confirming the identity of a user (by means of a username and password, for example). EAP-TTLS allows an MS/SS and a base station to establish a secure link (or ‘tunnel’) with an AAA (Authentication, Authorization and Accounting) server in order to exchange authentication information. See the WiMAX security appendix for more details. om Authentication User’s Guide 263 Chapter 21 The Status Screen Table 118 The WiMAX Profile Screen (continued) DESCRIPTION TTLS Inner EAP This field displays the type of secondary authentication method. Once a secure EAP-TTLS connection is established, the inner EAP is the protocol used to exchange security information between the mobile station, the base station and the AAA server to authenticate the mobile station. See the WiMAX security appendix for more details. tia LABEL The WiMAX Device supports the following inner authentication types: • • • User Only Device Only with Cert Certs and User Authentication This is the security certificate the WiMAX Device uses to authenticate the AAA server, if one is available. om pa ny Certificate fid This is the authentication mode. The WiMAX Device supports the following authentication modes: on Auth Mode CHAP (Challenge Handshake Authentication Protocol) MSCHAP (Microsoft CHAP) MSCHAPV2 (Microsoft CHAP version 2) PAP (Password Authentication Protocol) en • • • • 264 User’s Guide tia P ART VI fid en Troubleshooting and Specifications on Troubleshooting (267) om pa ny Product Specifications (275) 265 266 om pa ny on fid en tia CHAPTER 22 tia Troubleshooting en This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories: • Power, Hardware Connections, and LEDs fid • WiMAX Device Access and Login • Internet Access • Phone Calls and VoIP on • Reset the WiMAX Device to Its Factory Defaults 22.1 Power, Hardware Connections, and LEDs ny The WiMAX Device does not turn on. None of the LEDs turn on. Make sure you are using the power adapter or cord included with the WiMAX Device. Make sure the power adapter or cord is connected to the WiMAX Device and plugged in to an appropriate power source. Make sure the power source is turned on. Disconnect and re-connect the power adapter or cord to the WiMAX Device. om pa If the problem continues, contact the vendor. One of the LEDs does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.2.1 on page 34 for more information. User’s Guide 267 Chapter 22 Troubleshooting Check the hardware connections. See the Quick Start Guide. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Disconnect and re-connect the power adapter to the WiMAX Device. If the problem continues, contact the vendor. en tia I forgot the IP address for the WiMAX Device. fid 22.2 WiMAX Device Access and Login The default IP address is http://192.168.100.1. If you changed the IP address and have forgotten it, you might get the IP address of the WiMAX Device by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the WiMAX Device (it depends on the network), so enter this IP address in your Internet browser. If this does not work, you have to reset the WiMAX Device to its factory defaults. See Section 22.1 on page 267. ny on pa I forgot the password. The default password is 1234. If this does not work, you have to reset the WiMAX Device to its factory defaults. See Section 11.5 on page 142. om I cannot see or access the Login screen in the web configurator. Make sure you are using the correct IP address. • The default IP address is http://192.168.100.1. 268 User’s Guide Chapter 22 Troubleshooting • If you changed the IP address (Section 5.2 on page 68), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the WiMAX Device. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.2.1 on page 34. Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Appendix D on page 327. If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. Your WiMAX Device is a DHCP server by default. en tia fid If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the WiMAX Device. See Appendix E on page 337. Reset the WiMAX Device to its factory defaults, and try to access the WiMAX Device with the default IP address. See Section 11.6 on page 143. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions on • Try to access the WiMAX Device using another service, such as Telnet. If you can access the WiMAX Device, check the remote management settings and firewall rules to find out why the WiMAX Device does not respond to HTTP. ny • If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. pa I can see the Login screen, but I cannot log in to the WiMAX Device. Make sure you have entered the user name and password correctly. The default user name is admin, and the default password is 1234. These fields are casesensitive, so make sure [Caps Lock] is not on. om You cannot log in to the web configurator while someone is using Telnet to access the WiMAX Device. Log out of the WiMAX Device in the other session, or ask the person who is logged in to log out. Disconnect and re-connect the power adapter or cord to the WiMAX Device. If this does not work, you have to reset the WiMAX Device to its factory defaults. See Section 11.5 on page 142. User’s Guide 269 Chapter 22 Troubleshooting I cannot Telnet to the WiMAX Device. tia See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. en 22.3 Internet Access fid I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.2.1 on page 34. Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on. Check your security settings. In the web configurator, go to the Status screen. Click the WiMAX Profile link in the Summary box and make sure that you are using the correct security settings for your Internet account. Check your WiMAX settings. The WiMAX Device may have been set to search the wrong frequencies for a wireless connection. In the web configurator, go to the Status screen. Click the WiMAX Site Information link in the Summary box and ensure that the values are correct. If the values are incorrect, enter the correct frequency settings in the ADVANCED > WAN Configuration > WiMAX Configuration screen. If you are unsure of the correct values, contact your service provider. pa ny on If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. om 270 Disconnect all the cables from your WiMAX Device, and follow the directions in the Quick Start Guide again. If the problem continues, contact your ISP. I cannot access the Internet any more. I had access to the Internet (with the WiMAX Device), but my Internet connection is not available any more. User’s Guide Chapter 22 Troubleshooting Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.2.1 on page 34. Disconnect and re-connect the power adapter to the WiMAX Device. If the problem continues, contact your ISP. tia en The Internet connection is slow or intermittent. The quality of the WiMAX Device’s wireless connection to the base station may be poor. Poor signal reception may be improved by moving the WiMAX Device away from thick walls and other obstructions, or to a higher floor in your building. There may be radio interference caused by nearby electrical devices such as microwave ovens and radio transmitters. Move the WiMAX Device away or switch the other devices off. Weather conditions may also affect signal quality. As well as having an external antenna connector, the MAX-210HW2 is equipped with an internal directional antenna. If you know the location of the base station, orient the front of the WiMAX Device (the side with the LEDs) towards the base station. If you do not know the location of the base station, experiment by moving the WiMAX Device while observing the Strength Indicator LEDs for an increase in received signal strength. The MAX-200HW2 and MAX-230HW2 do not have internal antennas. There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.2.1 on page 34. If the WiMAX Device is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. pa ny on fid Disconnect and re-connect the power adapter to the WiMAX Device. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. om The Internet connection disconnects. Check your WiMAX link and signal strength using the WiMAX Link and Strength Indicator LEDs on the device. Contact your ISP if the problem persists. User’s Guide 271 Chapter 22 Troubleshooting 22.4 Phone Calls and VoIP tia The telephone port won’t work or the telephone lacks a dial tone. Check the telephone connections and telephone wire. Make sure you have the VOICE > Service Configuration > SIP Settings screen properly configured (Chapter 12 on page 147). fid I can access the Internet, but cannot make VoIP calls. en Make sure you have the VOICE > Service Configuration > SIP Settings screen properly configured (Chapter 12 on page 147). The VoIP LED should come on. Make sure that your telephone is connected to the VoIP port (see the Quick Start Guide for information on connecting telephone cables to the these ports). You can also check the VoIP status in the Status screen. If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you cannot make a call using speed dial, there may be something wrong with the SIP server. Contact your VoIP service provider. ny on pa Problems With Multiple SIP Accounts om You can set up two SIP accounts on your WiMAX Device. By default your WiMAX Device uses SIP account 1 for outgoing calls, and it uses SIP accounts 1 and 2 for incoming calls. With this setting, you always use SIP account 1 for your outgoing calls and you cannot distinguish which SIP account the calls are coming in through. If you want to control the use of different dialing plans for accounting purposes or other reasons, you need to configure your phone port in order to control which SIP account you are using when placing or receiving calls. 272 User’s Guide Chapter 22 Troubleshooting 22.5 Reset the WiMAX Device to Its Factory Defaults en You will lose all of your changes when you push the Reset button. tia If you reset the WiMAX Device, you lose all of the changes you have made. The WiMAX Device re-loads its default settings, and the password resets to 1234. You have to make all of your changes again. fid To reset the WiMAX Device, Make sure the Power LED is on and not blinking. Press and hold the Reset button for five to ten seconds. Release the Reset button when the Power LED begins to blink. The default settings have been restored. on If the WiMAX Device restarts automatically, wait for the WiMAX Device to finish restarting, and log in to the web configurator. The password is “1234”. If the WiMAX Device does not restart automatically, disconnect and reconnect the WiMAX Device’s power. Then, follow the directions above again. ny 22.5.1 Pop-up Windows, JavaScripts and Java Permissions om pa Please see Appendix D on page 327. User’s Guide 273 C om pa ny on fid en tia Chapter 22 Troubleshooting 274 User’s Guide CHAPTER 23 tia Product Specifications Table 119 IDU Hardware Specifications en This chapter gives details about your WiMAX Device’s hardware and firmware features. DESCRIPTION Device Name MAX-306HW2-IDU Dimension (W x D x H) 216 mm x 164 mm x 52 mm Weight 450 g Power 48V DC, 1.25A Ethernet Ports 4 RJ-45 Ethernet ports Phone Ports 2 RJ-11 phone ports Power over Ethernet (PoE) Provides Power over Ethernet via PoE port. Wireless LAN Antenna External dipole, 2dBi gain. Operation Environmental on Wireless LAN Antenna Connector fid FEATURE 1 R-SMA connector for external wireless LAN antenna Temperature: 0oC ~ 45oC ny Humidity: 10% ~ 90% RH Storage Environmental Temperature: -25oC ~ 55oC Certification Safety om pa Humidity: 10% ~ 95% RH CSA 60950-1-07 EMI & EMS CE certification & WiMAX Forum Wave II Compliance Table 120 Indoor Wireless LAN Specification FEATURE DESCRIPTION Standard IEEE802.11b/g compliant Transmit Output Power 802.11b: 17 ± 2dBm @11Mbps (Typical 18dBm) Receiver Sensitivity User’s Guide 802.11g: 14 ± 2dBm @54Mbps (Typical 15dBm) -70dBm @54M, -85dBm @11M 275 Chapter 23 Product Specifications Table 121 ODU Hardware Specifications FEATURE DESCRIPTION Device Name MAX-306 MAX-316 231 mm x 236 mm x 69.6 mm tia Dimension (W x D x H) Weight 4 kg including the mount kits Data/Power Port IDU end: RJ-45 Connector WiMAX Antenna MAX-306: CROSS- Polarization 12dBi (Built-in Antenna) Physical Connector 1 Vent Connector Operation Environmental Temperature: -40oC ~ 60oC en ODU end: RJ-45 Connector fid MAX-316: CROSS- Polarization 14dBi (Built-in Antenna) Humidity: 10% ~ 90% RH Storage Environmental Temperature: -40oC ~ 65oC Certification Safety on Humidity: 10% ~ 95% RH EN60950-1 (CE-LVD & CB by TUV) EMI & EMS FCC certification & WiMAX Forum Wave II Compliance CE certification & WiMAX Forum Wave II Compliance ny Other Water Tightness: IP65 Wind Resistance Testing: Hurricane/Wind Speed 56.1-61.2(m/s) Table 122 Outdoor Wireless LAN Specification pa FEATURE Standard IEEE 802.16e-2005 Modulation QPSK, 16QAM, 64QAM (DL Only) Duplex modeM TDD WiMAX Bandwidth MAX-306: 2.5-2.7 GHz (5MHz/10MHz) om 276 DESCRIPTION MAX-316: 3.4-3.6 GHz (5MHz/7MHz/10MHz) Channel Bandwidth / FFT size 5MHz / 512FFT, 7MHz / 1024 FFT and 10MHz / 1024FFT Sensitivity 96dBm @ QPSK 1/2 Data Rate Aggregate throughput up to 30 Mbps Maximum Output Power at Antenna Port 26dBm User’s Guide tia P ART VII fid en Appendices and Index Setting Up Your Computer’s IP Address (283) Pop-up Windows, JavaScripts and Java Permissions (327) on WiMAX Security (279) ny IP Addresses and Subnetting (337) Importing Certificates (349) SIP Passthrough (381) pa Common Services (383) Legal Information (387) om Customer Support (391) 277 278 om pa ny on fid en tia APPENDIX tia WiMAX Security fid User Authentication and Data Encryption en Wireless security is vital to protect your wireless communications. Without it, information transmitted over the wireless network would be accessible to any networking device within range. on The WiMAX (IEEE 802.16) standard employs user authentication and encryption to ensure secured communication at all times. User authentication is the process of confirming a user’s identity and level of authorization. Data encryption is the process of encoding information so that it cannot be read by anyone who does not know the code. WiMAX uses PKMv2 (Privacy Key Management version 2) for authentication, and CCMP (Counter Mode with Cipher Block Chaining Message Authentication Protocol) for data encryption. pa PKMv2 ny WiMAX supports EAP (Extensible Authentication Protocol, RFC 2486) which allows additional authentication methods to be deployed with no changes to the base station or the mobile or subscriber stations. om PKMv2 is a procedure that allows authentication of a mobile or subscriber station and negotiation of a public key to encrypt traffic between the MS/SS and the base station. PKMv2 uses standard EAP methods such as Transport Layer Security (EAP-TLS) or Tunneled TLS (EAP-TTLS) for secure communication. In cryptography, a ‘key’ is a piece of information, typically a string of random numbers and letters, that can be used to ‘lock’ (encrypt) or ‘unlock’ (decrypt) a message. Public key encryption uses key pairs, which consist of a public (freely available) key and a private (secret) key. The public key is used for encryption and the private key is used for decryption. You can decrypt a message only if you have the private key. Public key certificates (or ‘digital IDs’) allow users to verify each other’s identity. User’s Guide 279 Appendix A WiMAX Security RADIUS tia RADIUS is based on a client-server model that supports authentication, authorization and accounting. The base station is the client and the server is the RADIUS server. The RADIUS server handles the following tasks: • Authentication Determines the identity of the users. • Authorization • Accounting fid Keeps track of the client’s network activity. en Determines the network services available to authenticated users once they are connected to the network. RADIUS is a simple package exchange in which your base station acts as a message relay between the MS/SS and the network RADIUS server. on Types of RADIUS Messages • Access-Request The following types of RADIUS messages are exchanged between the base station and the RADIUS server for user authentication: Sent by an base station requesting authentication. • Access-Reject ny Sent by a RADIUS server rejecting access. • Access-Accept Sent by a RADIUS server allowing access. pa • Access-Challenge Sent by a RADIUS server requesting more information in order to allow access. The base station sends a proper response from the user and then sends another Access-Request message. om The following types of RADIUS messages are exchanged between the base station and the RADIUS server for user accounting: • Accounting-Request Sent by the base station requesting accounting. 280 • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password they both know. The key is not sent over User’s Guide Appendix A WiMAX Security the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access. Diameter tia Diameter (RFC 3588) is a type of AAA server that provides several improvements over RADIUS in efficiency, security, and support for roaming. en Security Association • Authorization request and reply fid The set of information about user authentication and data encryption between two computers is known as a security association (SA). In a WiMAX network, the process of security association has three stages. The MS/SS presents its public certificate to the base station. The base station verifies the certificate and sends an authentication key (AK) to the MS/SS. on • Key request and reply The MS/SS requests a transport encryption key (TEK) which the base station generates and encrypts using the authentication key. • Encrypted traffic The MS/SS decrypts the TEK (using the authentication key). Both stations can now securely encrypt and decrypt the data flow. ny CCMP pa All traffic in a WiMAX network is encrypted using CCMP (Counter Mode with Cipher Block Chaining Message Authentication Protocol). CCMP is based on the 128-bit Advanced Encryption Standard (AES) algorithm. om ‘Counter mode’ refers to the encryption of each block of plain text with an arbitrary number, known as the counter. This number changes each time a block of plain text is encrypted. Counter mode avoids the security weakness of repeated identical blocks of encrypted text that makes encrypted data vulnerable to pattern-spotting. ‘Cipher Block Chaining Message Authentication’ (also known as CBC-MAC) ensures message integrity by encrypting each block of plain text in such a way that its encryption is dependent on the block before it. This series of ‘chained’ blocks creates a message authentication code (MAC or CMAC) that ensures the encrypted data has not been tampered with. User’s Guide 281 Appendix A WiMAX Security Authentication The WiMAX Device supports EAP-TTLS authentication. tia EAP-TTLS (Tunneled Transport Layer Service) om pa ny on fid en EAP-TTLS is an extension of the EAP-TLS authentication that uses certificates for only the server-side authentications to establish a secure connection (with EAPTLS digital certifications are needed by both the server and the wireless clients for mutual authentication). Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. 282 User’s Guide APPENDIX en tia Setting Up Your Computer’s IP Address fid Note: Your specific ZyXEL device may not support all of the operating systems described in this appendix. See the product specifications for more information about which operating systems are supported. on This appendix shows you how to configure the IP settings on your computer in order for it to be able to communicate with the other devices on your network. Windows Vista/XP/2000, Mac OS 9/OS X, and all versions of UNIX/LINUX include the software components you need to use TCP/IP on your computer. If you manually assign IP information instead of using a dynamic IP, make sure that your network’s computers have IP addresses that place them in the same subnet. In this appendix, you can set up an IP address for: ny • Windows XP/NT/2000 on page 284 • Windows Vista on page 287 • Mac OS X: 10.3 and 10.4 on page 291 • Mac OS X: 10.5 on page 295 pa • Linux: Ubuntu 8 (GNOME) on page 298 om • Linux: openSUSE 10.3 (KDE) on page 304 User’s Guide 283 Appendix B Setting Up Your Computer’s IP Address Windows XP/NT/2000 Click Start > Control Panel. tia The following example uses the default Windows XP display theme but can also apply to Windows 2000 and Windows NT. on fid en Figure 128 Windows XP: Start Menu In the Control Panel, click the Network Connections icon. om pa ny Figure 129 Windows XP: Control Panel 284 User’s Guide Appendix B Setting Up Your Computer’s IP Address Right-click Local Area Connection and then select Properties. On the General tab, select Internet Protocol (TCP/IP) and then click Properties. fid en tia Figure 130 Windows XP: Control Panel > Network Connections > Properties om pa ny on Figure 131 Windows XP: Local Area Connection Properties User’s Guide 285 Appendix B Setting Up Your Computer’s IP Address The Internet Protocol TCP/IP Properties window opens. ny on fid en tia Figure 132 Windows XP: Internet Protocol (TCP/IP) Properties Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. pa Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP. You may also have to enter a Preferred DNS server and an Alternate DNS server, if that information was provided. Click OK to close the Internet Protocol (TCP/IP) Properties window. om Click OK to close the Local Area Connection Properties window.Verifying Settings 286 Click Start > All Programs > Accessories > Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. User’s Guide Appendix B Setting Up Your Computer’s IP Address Windows Vista This section shows screens from Windows Vista Professional. Click Start > Control Panel. tia fid en Figure 133 Windows Vista: Start Menu In the Control Panel, click the Network and Internet icon. ny on Figure 134 Windows Vista: Control Panel Click the Network and Sharing Center icon. om pa Figure 135 Windows Vista: Network And Internet User’s Guide 287 Appendix B Setting Up Your Computer’s IP Address Click Manage network connections. Right-click Local Area Connection and then select Properties. fid en tia Figure 136 Windows Vista: Network and Sharing Center ny on Figure 137 Windows Vista: Network and Sharing Center om pa Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. 288 User’s Guide Appendix B Setting Up Your Computer’s IP Address Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. om pa ny on fid en tia Figure 138 Windows Vista: Local Area Connection Properties User’s Guide 289 Appendix B Setting Up Your Computer’s IP Address The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. ny on fid en tia Figure 139 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. pa Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP. You may also have to enter a Preferred DNS server and an Alternate DNS server, if that information was provided.Click Advanced. Click OK to close the Internet Protocol (TCP/IP) Properties window. om Click OK to close the Local Area Connection Properties window.Verifying Settings 290 Click Start > All Programs > Accessories > Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. User’s Guide Appendix B Setting Up Your Computer’s IP Address Mac OS X: 10.3 and 10.4 The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. Click Apple > System Preferences. tia on fid en Figure 140 Mac OS X 10.4: Apple Menu In the System Preferences window, click the Network icon. om pa ny Figure 141 Mac OS X 10.4: System Preferences User’s Guide 291 Appendix B Setting Up Your Computer’s IP Address When the Network preferences pane opens, select Built-in Ethernet from the network connection type list, and then click Configure. For dynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. on fid en tia Figure 142 Mac OS X 10.4: Network Preferences om pa ny Figure 143 Mac OS X 10.4: Network Preferences > TCP/IP Tab. 292 User’s Guide Appendix B Setting Up Your Computer’s IP Address For statically assigned settings, do the following: • From the Configure IPv4 list, select Manually. • In the IP Address field, type your IP address. om pa ny on fid en Figure 144 Mac OS X 10.4: Network Preferences > Ethernet tia • In the Router field, type the IP address of your device. • In the Subnet Mask field, type your subnet mask. User’s Guide 293 Appendix B Setting Up Your Computer’s IP Address Click Apply Now and close the window.Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network Interface from the Info tab. om pa ny on fid en tia Figure 145 Mac OS X 10.4: Network Utility 294 User’s Guide Appendix B Setting Up Your Computer’s IP Address Mac OS X: 10.5 The screens in this section are from Mac OS X 10.5. Click Apple > System Preferences. tia In System Preferences, click the Network icon. on fid en Figure 146 Mac OS X 10.5: Apple Menu om pa ny Figure 147 Mac OS X 10.5: Systems Preferences User’s Guide 295 Appendix B Setting Up Your Computer’s IP Address When the Network preferences pane opens, select Ethernet from the list of available connection types. ny on fid en tia Figure 148 Mac OS X 10.5: Network Preferences > Ethernet From the Configure list, select Using DHCP for dynamically assigned settings. For statically assigned settings, do the following: pa • From the Configure list, select Manually. • In the IP Address field, enter your IP address. om • In the Subnet Mask field, enter your subnet mask. 296 User’s Guide Appendix B Setting Up Your Computer’s IP Address • In the Router field, enter the IP address of your WiMAX Device. Click Apply and close the window. om pa ny on fid en tia Figure 149 Mac OS X 10.5: Network Preferences > Ethernet User’s Guide 297 Appendix B Setting Up Your Computer’s IP Address Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network interface from the Info tab. on fid en tia Figure 150 Mac OS X 10.5: Network Utility ny Linux: Ubuntu 8 (GNOME) pa This section shows you how to configure your computer’s TCP/IP settings in the GNU Object Model Environment (GNOME) using the Ubuntu 8 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default Ubuntu 8 installation. om Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in GNOME: 298 User’s Guide Appendix B Setting Up Your Computer’s IP Address Click System > Administration > Network. When the Network Settings window opens, click Unlock to open the Authenticate window. (By default, the Unlock button is greyed out until clicked.) You cannot make changes to your configuration unless you first enter your admin password. fid en tia Figure 151 Ubuntu 8: System > Administration Menu om pa ny on Figure 152 Ubuntu 8: Network Settings > Connections User’s Guide 299 Appendix B Setting Up Your Computer’s IP Address In the Authenticate window, enter your admin account name and password then click the Authenticate button. on fid en tia Figure 153 Ubuntu 8: Administrator Account Authentication In the Network Settings window, select the connection that you want to configure, then click Properties. om pa ny Figure 154 Ubuntu 8: Network Settings > Connections 300 User’s Guide Appendix B Setting Up Your Computer’s IP Address The Properties dialog box opens. fid en tia Figure 155 Ubuntu 8: Network Settings > Properties • In the Configuration list, select Automatic Configuration (DHCP) if you have a dynamic IP address. Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen. om pa ny on • In the Configuration list, select Static IP address if you have a static IP address. Fill in the IP address, Subnet mask, and Gateway address fields. User’s Guide 301 Appendix B Setting Up Your Computer’s IP Address If you know your DNS server IP address(es), click the DNS tab in the Network Settings window and then enter the DNS server information in the fields provided. Click the Close button to apply the changes. Verifying Settings ny on fid en tia Figure 156 Ubuntu 8: Network Settings > DNS om pa Check your TCP/IP properties by clicking System > Administration > Network Tools, and then selecting the appropriate Network device from the Devices 302 User’s Guide Appendix B Setting Up Your Computer’s IP Address tab. The Interface Statistics column shows data if your connection is working properly. om pa ny on fid en tia Figure 157 Ubuntu 8: Network Tools User’s Guide 303 Appendix B Setting Up Your Computer’s IP Address Linux: openSUSE 10.3 (KDE) Note: Make sure you are logged in as the root administrator. tia This section shows you how to configure your computer’s TCP/IP settings in the K Desktop Environment (KDE) using the openSUSE 10.3 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default openSUSE 10.3 installation. en Follow the steps below to configure your computer IP address in the KDE: Click K Menu > Computer > Administrator Settings (YaST). om pa ny on fid Figure 158 openSUSE 10.3: K Menu > Computer Menu 304 User’s Guide Appendix B Setting Up Your Computer’s IP Address When the Run as Root - KDE su dialog opens, enter the admin password and click OK. When the YaST Control Center window opens, select Network Devices and then click the Network Card icon. fid en tia Figure 159 openSUSE 10.3: K Menu > Computer Menu om pa ny on Figure 160 openSUSE 10.3: YaST Control Center User’s Guide 305 Appendix B Setting Up Your Computer’s IP Address When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list, and then click the Configure button. om pa ny on fid en tia Figure 161 openSUSE 10.3: Network Settings 306 User’s Guide Appendix B Setting Up Your Computer’s IP Address When the Network Card Setup window opens, click the Address tab on fid en tia Figure 162 openSUSE 10.3: Network Card Setup Select Dynamic Address (DHCP) if you have a dynamic IP address. ny Select Statically assigned IP Address if you have a static IP address. Fill in the IP address, Subnet mask, and Hostname fields. Click Next to save the changes and close the Network Card Setup window. om pa User’s Guide 307 Appendix B Setting Up Your Computer’s IP Address If you know your DNS server IP address(es), click the Hostname/DNS tab in Network Settings and then enter the DNS server information in the fields provided. Click Finish to save your settings and close the window. om pa ny on fid en tia Figure 163 openSUSE 10.3: Network Settings 308 User’s Guide Appendix B Setting Up Your Computer’s IP Address Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP/IP properties. From the Options sub-menu, select Show Connection Information. fid en tia Figure 164 openSUSE 10.3: KNetwork Manager on When the Connection Status - KNetwork Manager window opens, click the Statistics tab to see if your connection is working properly. om pa ny Figure 165 openSUSE: Connection Status - KNetwork Manager User’s Guide 309 C om pa ny on fid en tia Appendix B Setting Up Your Computer’s IP Address 310 User’s Guide APPENDIX tia Wireless LANs en Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. fid Ad-hoc Wireless LAN Configuration on The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS). The following diagram shows an example of notebook computers using wireless adapters to form an ad-hoc wireless LAN. om pa ny Figure 166 Peer-to-Peer Communication in an Ad-hoc Network BSS A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless client A and B can access the wired network and communicate User’s Guide 311 Appendix C Wireless LANs with each other. When Intra-BSS is disabled, wireless client A and B can still access the wired network but cannot communicate with each other. on fid en tia Figure 167 Basic Service Set ESS ny An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). om pa This type of wireless LAN topology is called an Infrastructure WLAN. The Access Points not only provide communication with the wired network but also mediate wireless network traffic in the immediate neighborhood. 312 User’s Guide Appendix C Wireless LANs An ESSID (ESS IDentification) uniquely identifies each ESS. All access points and their associated wireless clients within the same ESS must have the same ESSID in order to communicate. on fid en tia Figure 168 Infrastructure WLAN ny Channel pa A channel is the radio frequency(ies) used by wireless devices to transmit and receive data. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a channel different from an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance. om Adjacent channels partially overlap however. To avoid interference due to overlap, your AP should be on a channel at least five channels away from a channel that an adjacent AP is using. For example, if your region has 11 channels and an adjacent AP is using channel 1, then you need to select a channel between 6 or 11. RTS/CTS A hidden node occurs when two stations are within range of the same access point, but are not within range of each other. The following figure illustrates a hidden node. Both stations (STA) are within range of the access point (AP) or User’s Guide 313 Appendix C Wireless LANs wireless gateway, but out-of-range of each other, so they cannot "hear" each other, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. RTS/CTS en tia Figure 169 on fid When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations. RTS/CTS is designed to prevent collisions due to hidden nodes. An RTS/CTS defines the biggest size data frame you can send before an RTS (Request To Send)/CTS (Clear to Send) handshake is invoked. ny When a data frame exceeds the RTS/CTS value you set (between 0 to 2432 bytes), the station that wants to transmit this frame must first send an RTS (Request To Send) message to the AP for permission to send it. The AP then responds with a CTS (Clear to Send) message to all other stations within its range to notify them to defer their transmission. It also reserves and confirms with the requesting station the time frame for the requested transmission. pa Stations can send frames smaller than the specified RTS/CTS directly to the AP without the RTS (Request To Send)/CTS (Clear to Send) handshake. om You should only configure RTS/CTS if the possibility of hidden nodes exists on your network and the "cost" of resending large frames is more than the extra network overhead involved in the RTS (Request To Send)/CTS (Clear to Send) handshake. If the RTS/CTS value is greater than the Fragmentation Threshold value (see next), then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. 314 Note: Enabling the RTS Threshold causes redundant network overhead that could negatively affect the throughput performance instead of providing a remedy. User’s Guide Appendix C Wireless LANs Fragmentation Threshold tia A Fragmentation Threshold is the maximum data fragment size (between 256 and 2432 bytes) that can be sent in the wireless network before the AP will fragment the packet into smaller data frames. A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference. fid en If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. Preamble Type on Preamble is used to signal that data is coming to the receiver. Short and long refer to the length of the synchronization field in a packet. Short preamble increases performance as less time sending preamble means more time for sending data. All IEEE 802.11 compliant wireless adapters support long preamble, but not all support short preamble. ny Use long preamble if you are unsure what preamble mode other wireless devices on the network support, and to provide more reliable communications in busy wireless networks. pa Use short preamble if you are sure all wireless devices on the network support it, and to provide more efficient communications. Use the dynamic setting to automatically use short preamble when all wireless devices on the network support it, otherwise the WiMAX Device uses long preamble. om Note: The wireless devices MUST use the same preamble mode in order to communicate. IEEE 802.11g Wireless LAN IEEE 802.11g is fully compatible with the IEEE 802.11b standard. This means an IEEE 802.11b adapter can interface directly with an IEEE 802.11g access point (and vice versa) at 11 Mbps or lower depending on range. IEEE 802.11g has User’s Guide 315 Appendix C Wireless LANs several intermediate rate steps between the maximum and minimum data rates. The IEEE 802.11g data rate and modulation are as follows: DBPSK (Differential Binary Phase Shift Keyed) DQPSK (Differential Quadrature Phase Shift Keying) 5.5 / 11 CCK (Complementary Code Keying) 6/9/12/18/24/36/ 48/54 OFDM (Orthogonal Frequency Division Multiplexing) tia MODULATION en DATA RATE (MBPS) Table 123 IEEE 802.11g fid Wireless Security Overview Wireless security is vital to your network to protect wireless communication between wireless clients, access points and the wired network. on Wireless security methods available on the WiMAX Device are data encryption, wireless client authentication, restricting access by device MAC address and hiding the WiMAX Device identity. The following figure shows the relative effectiveness of these wireless security methods available on your WiMAX Device. Table 124 Wireless Security Levels Least Secure SECURITY TYPE ny SECURITY LEVEL Unique SSID (Default) Unique SSID with Hide SSID Enabled MAC Address Filtering pa WEP Encryption IEEE802.1x EAP with RADIUS Server Authentication om Wi-Fi Protected Access (WPA) WPA2 Most Secure 316 Note: You must enable the same wireless security settings on the WiMAX Device and on all wireless clients that you want to associate with it. User’s Guide Appendix C Wireless LANs IEEE 802.1x tia In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: • User based identification that allows for roaming. en • Support for RADIUS (Remote Authentication Dial In User Service, RFC 2138, 2139) for centralized user profile and accounting management on a network RADIUS server. fid • Support for EAP (Extensible Authentication Protocol, RFC 2486) that allows additional authentication methods to be deployed with no changes to the access point or the wireless clients. RADIUS on RADIUS is based on a client-server model that supports authentication, authorization and accounting. The access point is the client and the server is the RADIUS server. The RADIUS server handles the following tasks: • Authentication Determines the identity of the users. • Authorization ny Determines the network services available to authenticated users once they are connected to the network. • Accounting Keeps track of the client’s network activity. pa RADIUS is a simple package exchange in which your AP acts as a message relay between the wireless client and the network RADIUS server. Types of RADIUS Messages om The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user authentication: • Access-Request Sent by an access point requesting authentication. • Access-Reject Sent by a RADIUS server rejecting access. • Access-Accept Sent by a RADIUS server allowing access. User’s Guide 317 Appendix C Wireless LANs • Access-Challenge Sent by a RADIUS server requesting more information in order to allow access. The access point sends a proper response from the user and then sends another Access-Request message. tia The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting: • Accounting-Request Sent by the access point requesting accounting. en • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. on fid In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password, they both know. The key is not sent over the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access. Types of EAP Authentication This section discusses some popular authentication types: EAP-MD5, EAP-TLS, EAP-TTLS, PEAP and LEAP. Your wireless LAN device may not support all authentication types. ny EAP (Extensible Authentication Protocol) is an authentication protocol that runs on top of the IEEE 802.1x transport mechanism in order to support multiple types of user authentication. By using EAP to interact with an EAP-compatible RADIUS server, an access point helps a wireless station and a RADIUS server perform authentication. pa The type of authentication you use depends on the RADIUS server and an intermediary AP(s) that supports IEEE 802.1x. . om For EAP-TLS authentication type, you must first have a wired connection to the network and obtain the certificate(s) from a certificate authority (CA). A certificate (also called digital IDs) can be used to authenticate users and a CA issues certificates and guarantees the identity of each certificate owner. EAP-MD5 (Message-Digest Algorithm 5) 318 MD5 authentication is the simplest one-way authentication method. The authentication server sends a challenge to the wireless client. The wireless client ‘proves’ that it knows the password by encrypting the password with the challenge and sends back the information. Password is not sent in plain text. User’s Guide Appendix C Wireless LANs tia However, MD5 authentication has some weaknesses. Since the authentication server needs to get the plaintext passwords, the passwords must be stored. Thus someone other than the authentication server may access the password file. In addition, it is possible to impersonate an authentication server as MD5 authentication method does not perform mutual authentication. Finally, MD5 authentication method does not support data encryption with dynamic session key. You must configure WEP encryption keys for data encryption. EAP-TLS (Transport Layer Security) on fid en With EAP-TLS, digital certifications are needed by both the server and the wireless clients for mutual authentication. The server presents a certificate to the client. After validating the identity of the server, the client sends a different certificate to the server. The exchange of certificates is done in the open before a secured tunnel is created. This makes user identity vulnerable to passive attacks. A digital certificate is an electronic ID card that authenticates the sender’s identity. However, to implement EAP-TLS, you need a Certificate Authority (CA) to handle certificates, which imposes a management overhead. EAP-TTLS (Tunneled Transport Layer Service) ny EAP-TTLS is an extension of the EAP-TLS authentication that uses certificates for only the server-side authentications to establish a secure connection. Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client authentication, EAPTTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. PEAP (Protected EAP) om pa Like EAP-TTLS, server-side certificate authentication is used to establish a secure connection, then use simple username and password methods through the secured connection to authenticate the clients, thus hiding client identity. However, PEAP only supports EAP methods, such as EAP-MD5, EAP-MSCHAPv2 and EAP-GTC (EAP-Generic Token Card), for client authentication. EAP-GTC is implemented only by Cisco. LEAP LEAP (Lightweight Extensible Authentication Protocol) is a Cisco implementation of IEEE 802.1x. User’s Guide 319 Appendix C Wireless LANs Dynamic WEP Key Exchange tia The AP maps a unique key that is generated with the RADIUS server. This key expires when the wireless connection times out, disconnects or reauthentication times out. A new WEP key is generated each time reauthentication is performed. If this feature is enabled, it is not necessary to configure a default encryption key in the wireless security configuration screen. You may still configure and store keys, but they will not be used while dynamic WEP is enabled. en Note: EAP-MD5 cannot be used with Dynamic WEP Key Exchange fid For added security, certificate-based authentications (EAP-TLS, EAP-TTLS and PEAP) use dynamic keys for data encryption. They are often deployed in corporate environments, but for public deployment, a simple user name and password pair is more practical. The following table is a comparison of the features of authentication types. Table 125 Comparison of EAP Authentication Types EAP-TLS EAP-TTLS PEAP LEAP Mutual Authentication No Yes Yes Yes Yes Certificate – Client No Yes Optional Optional No Certificate – Server No Yes Yes Yes No Dynamic Key Exchange No Deployment Difficulty Yes Yes Yes Yes None Strong Strong Strong Moderate Easy Hard Moderate Moderate Moderate No No Yes Yes No ny Client Identity Protection Credential Integrity on EAP-MD5 pa WPA and WPA2 om Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. Key differences between WPA or WPA2 and WEP are improved data encryption and user authentication. 320 If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don't have an external RADIUS server, you should use WPA2-PSK (WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, a wireless client will be granted access to a WLAN. User’s Guide Appendix C Wireless LANs If the AP or the wireless clients do not support WPA2, just use WPA or WPA-PSK depending on whether you have an external RADIUS server or not. tia Select WEP only when the AP and/or wireless clients do not support WPA or WPA2. WEP is less secure than WPA or WPA2. Encryption en WPA improves data encryption by using Temporal Key Integrity Protocol (TKIP), Message Integrity Check (MIC) and IEEE 802.1x. WPA2 also uses TKIP when required for compatibility reasons, but offers stronger encryption than TKIP with Advanced Encryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP). on fid TKIP uses 128-bit keys that are dynamically generated and distributed by the authentication server. AES (Advanced Encryption Standard) is a block cipher that uses a 256-bit mathematical algorithm called Rijndael. They both include a perpacket key mixing function, a Message Integrity Check (MIC) named Michael, an extended initialization vector (IV) with sequencing rules, and a re-keying mechanism. WPA and WPA2 regularly change and rotate the encryption keys so that the same encryption key is never used twice. ny The RADIUS server distributes a Pairwise Master Key (PMK) key to the AP that then sets up a key hierarchy and management system, using the PMK to dynamically generate unique data encryption keys to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. This all happens in the background automatically. pa The Message Integrity Check (MIC) is designed to prevent an attacker from capturing data packets, altering them and resending them. The MIC provides a strong mathematical function in which the receiver and the transmitter each compute and then compare the MIC. If they do not match, it is assumed that the data has been tampered with and the packet is dropped. om By generating unique data encryption keys for every data packet and by creating an integrity checking mechanism (MIC), with TKIP and AES it is more difficult to decrypt data on a Wi-Fi network than WEP and difficult for an intruder to break into the network. The encryption mechanisms used for WPA(2) and WPA(2)-PSK are the same. The only difference between the two is that WPA(2)-PSK uses a simple common password, instead of user-specific credentials. The common-password approach makes WPA(2)-PSK susceptible to brute-force password-guessing attacks but it’s still an improvement over WEP as it employs a consistent, single, alphanumeric password to derive a PMK which is used to generate unique temporal encryption User’s Guide 321 Appendix C Wireless LANs keys. This prevent all wireless devices sharing the same encryption keys. (a weakness of WEP) User Authentication en tia WPA and WPA2 apply IEEE 802.1x and Extensible Authentication Protocol (EAP) to authenticate wireless clients using an external RADIUS database. WPA2 reduces the number of key exchange messages from six to four (CCMP 4-way handshake) and shortens the time required to connect to a network. Other WPA2 authentication features that are different from WPA include key caching and preauthentication. These two features are optional and may not be supported in all wireless devices. fid Key caching allows a wireless client to store the PMK it derived through a successful authentication with an AP. The wireless client uses the PMK when it tries to connect to the same AP and does not need to go with the authentication process again. Wireless Client WPA Supplicants on Pre-authentication enables fast roaming by allowing the wireless client (already connecting to an AP) to perform IEEE 802.1x authentication with another AP before connecting to it. ny A wireless client supplicant is the software that runs on an operating system instructing the wireless client how to use WPA. At the time of writing, the most widely available supplicant is the WPA patch for Windows XP, Funk Software's Odyssey client. pa The Windows XP patch is a free download that adds WPA capability to Windows XP's built-in "Zero Configuration" wireless client. However, you must run Windows XP to use it. WPA(2) with RADIUS Application Example om To set up WPA(2), you need the IP address of the RADIUS server, its port number (default is 1812), and the RADIUS shared secret. A WPA(2) application example with an external RADIUS server looks as follows. "A" is the RADIUS server. "DS" is the distribution system. 322 The AP passes the wireless client's authentication request to the RADIUS server. The RADIUS server then checks the user's identification against its database and grants or denies network access accordingly. A 256-bit Pairwise Master Key (PMK) is derived from the authentication process by the RADIUS server and the client. User’s Guide Appendix C Wireless LANs The RADIUS server distributes the PMK to the AP. The AP then sets up a key hierarchy and management system, using the PMK to dynamically generate unique data encryption keys. The keys are used to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. WPA(2)-PSK Application Example on fid en tia Figure 170 WPA(2) with RADIUS Application Example A WPA(2)-PSK application looks as follows. First enter identical passwords into the AP and all wireless clients. The Pre-Shared Key (PSK) must consist of between 8 and 63 ASCII characters or 64 hexadecimal characters (including spaces and symbols). The AP checks each wireless client's password and allows it to join the network only if the password matches. pa ny The AP and wireless clients generate a common PMK (Pairwise Master Key). The key itself is not sent over the network, but is derived from the PSK and the SSID. om User’s Guide 323 Appendix C Wireless LANs The AP and wireless clients use the TKIP or AES encryption process, the PMK and information exchanged in a handshake to create temporal encryption keys. They use these keys to encrypt data exchanged between them. fid en tia Figure 171 WPA(2)-PSK Authentication on Security Parameters Summary Refer to this table to see what other security parameters you should configure for each authentication method or key management protocol type. MAC address filters are not dependent on how you configure these security features. Open pa Open om Shared 324 ENCRYPTIO ENTER N METHOD MANUAL KEY IEEE 802.1X ny AUTHENTICATION METHOD/ KEY MANAGEMENT PROTOCOL Table 126 Wireless Security Relational Matrix None WEP WEP No Disable Enable without Dynamic WEP Key No Enable with Dynamic WEP Key Yes Enable without Dynamic WEP Key Yes Disable No Enable with Dynamic WEP Key Yes Enable without Dynamic WEP Key Yes Disable WPA TKIP/AES No Enable WPA-PSK TKIP/AES Yes Disable WPA2 TKIP/AES No Enable WPA2-PSK TKIP/AES Yes Disable User’s Guide Appendix C Wireless LANs Antenna Overview tia An antenna couples RF signals onto air. A transmitter within a wireless device sends an RF signal to the antenna, which propagates the signal through the air. The antenna also operates in reverse by capturing RF signals from the air. en Positioning the antennas properly increases the range and coverage area of a wireless LAN. Antenna Characteristics Frequency fid An antenna in the frequency of 2.4GHz (IEEE 802.11b and IEEE 802.11g) or 5GHz (IEEE 802.11a) is needed to communicate efficiently in a wireless LAN on Radiation Pattern A radiation pattern is a diagram that allows you to visualize the shape of the antenna’s coverage area. Antenna Gain ny Antenna gain, measured in dB (decibel), is the increase in coverage within the RF beam width. Higher antenna gain improves the range of the signal for better communications. pa For an indoor site, each 1 dB increase in antenna gain results in a range increase of approximately 2.5%. For an unobstructed outdoor site, each 1dB increase in gain results in a range increase of approximately 5%. Actual results may vary depending on the network environment. om Antenna gain is sometimes specified in dBi, which is how much the antenna increases the signal power compared to using an isotropic antenna. An isotropic antenna is a theoretical perfect antenna that sends out radio signals equally well in all directions. dBi represents the true gain that the antenna provides. User’s Guide 325 Appendix C Wireless LANs Types of Antennas for WLAN There are two types of antennas used for wireless LAN applications. tia • Omni-directional antennas send the RF signal out in all directions on a horizontal plane. The coverage area is torus-shaped (like a donut) which makes these antennas ideal for a room environment. With a wide coverage area, it is possible to make circular overlapping coverage areas with multiple access points. en • Directional antennas concentrate the RF signal in a beam, like a flashlight does with the light from its bulb. The angle of the beam determines the width of the coverage pattern. Angles typically range from 20 degrees (very directional) to 120 degrees (less directional). Directional antennas are ideal for hallways and outdoor point-to-point applications. fid Positioning Antennas on In general, antennas should be mounted as high as practically possible and free of obstructions. In point-to–point application, position both antennas at the same height and in a direct line of sight to each other to attain the best performance. For omni-directional antennas mounted on a table, desk, and so on, point the antenna up. For omni-directional antennas mounted on a wall or ceiling, point the antenna down. For a single AP application, place omni-directional antennas as close to the center of the coverage area as possible. om pa ny For directional antennas, point the antenna in the direction of the desired coverage area. 326 User’s Guide APPENDIX In order to use the web configurator you need to allow: • JavaScripts (enabled by default). • Java permissions (enabled by default). fid • Web browser pop-up windows from your device. en tia Pop-up Windows, JavaScripts and Java Permissions on Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device. ny Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address. pa Disable Pop-up Blockers In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. om Figure 172 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. User’s Guide 327 Appendix D Pop-up Windows, JavaScripts and Java Permissions In Internet Explorer, select Tools, Internet Options, Privacy. Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Click Apply to save this setting. ny on fid en tia Figure 173 Internet Options: Privacy Enable Pop-up Blockers with Exceptions pa Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. om 328 User’s Guide Appendix D Pop-up Windows, JavaScripts and Java Permissions Select Settings…to open the Pop-up Blocker Settings screen. Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. om pa ny on fid en tia Figure 174 Internet Options: Privacy User’s Guide 329 Appendix D Pop-up Windows, JavaScripts and Java Permissions Click Add to move the IP address to the list of Allowed sites. on fid en tia Figure 175 Pop-up Blocker Settings Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScripts ny om pa If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. 330 User’s Guide Appendix D Pop-up Windows, JavaScripts and Java Permissions In Internet Explorer, click Tools, Internet Options and then the Security tab. on fid en tia Figure 176 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). om pa ny User’s Guide 331 Appendix D Pop-up Windows, JavaScripts and Java Permissions Click OK to close the window. on fid en tia Figure 177 Security Settings - Java Scripting Java Permissions From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. om pa ny 332 User’s Guide Appendix D Pop-up Windows, JavaScripts and Java Permissions Click OK to close the window. on fid en tia Figure 178 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for
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