| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 1154267 |
| Application ID | Pb5/CG9r8qYWl/7uU/6ZLw== |
| Document Description | Usermanual part 4 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 220.96kB (2761965 bits) |
| Date Submitted | 2009-08-17 00:00:00 |
| Date Available | 2009-08-17 00:00:00 |
| Creation Date | 2009-08-17 14:27:12 |
| Producing Software | Acrobat Distiller 6.0.1 (Windows) |
| Document Lastmod | 2009-08-17 14:27:26 |
| Document Title | SMG-700 User’s Guide V1.00 (Nov 2004) |
| Document Creator | FrameMaker 7.1 |
| Document Author: | Cindy Yang |
Chapter 27 Tools
If the upload was not successful, the following screen will appear. Click Return to
go back to the Configuration screen.
Figure 295 Configuration Upload Error
27.3.1 Reset to Factory Defaults
Click the Reset button to clear all user-entered configuration information and
return the ZyXEL Device to its factory defaults. The following warning screen
appears.
Figure 296 Reset Warning Message
Figure 297 Reset In Process Message
You can also press the RESET button on the rear panel to reset the factory
defaults of your ZyXEL Device. Refer to Section 1.5 on page 30 for more
information on the RESET button.
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27.4 Restart
System restart allows you to reboot the ZyXEL Device without turning the power
off.
Click Maintenance > Tools > Restart. Click Restart to have the ZyXEL Device
reboot. This does not affect the ZyXEL Device's configuration.
Figure 298 Maintenance > Tools > Restart Screen
27.5 Using FTP or TFTP to Back Up
Configuration
This section covers how to use FTP or TFTP to save your device’s configuration file
to your computer.
27.5.1 Using the FTP Commands to Back Up Configuration
452
Launch the FTP client on your computer.
Enter “open”, followed by a space and the IP address of your ZyXEL Device.
Enter your username as requested (the default is “admin”).
Press [ENTER] when prompted for a password.
Enter “bin” to set transfer mode to binary.
Use “get” to transfer files from the ZyXEL Device to the computer, for example,
“get rom-0 config.rom” transfers the configuration file on the ZyXEL Device to
your computer and renames it “config.rom”. See earlier in this chapter for more
information on filename conventions.
Enter “quit” to exit the ftp prompt.
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27.5.2 FTP Command Configuration Backup Example
This figure gives an example of using FTP commands from the DOS command
prompt to save your device’s configuration onto your computer.
Figure 299 FTP Session Example
331 Enter PASS command
Password:
230 Logged in
ftp> bin
200 Type I OK
ftp> get rom-0 zyxel.rom
200 Port command okay
150 Opening data connection for STOR ras
226 File received OK
ftp: 16384 bytes sent in 1.10Seconds 297.89Kbytes/sec.
ftp> quit
27.5.3 Configuration Backup Using GUI-based FTP Clients
The following table describes some of the commands that you may see in GUIbased FTP clients.
Table 163 General Commands for GUI-based FTP Clients
COMMAND
DESCRIPTION
Host Address
Enter the address of the host server.
Login Type
Anonymous.
This is when a user I.D. and password is automatically supplied
to the server for anonymous access. Anonymous logins will work
only if your ISP or service administrator has enabled this option.
Normal.
The server requires a unique User ID and Password to login.
Transfer Type
Transfer files in either ASCII (plain text format) or in binary
mode.
Initial Remote
Directory
Specify the default remote directory (path).
Initial Local Directory
Specify the default local directory (path).
27.5.4 Backup Configuration Using TFTP
The ZyXEL Device supports the up/downloading of the firmware and the
configuration file using TFTP (Trivial File Transfer Protocol) over LAN. Although
TFTP should work over WAN as well, it is not recommended.
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To use TFTP, your computer must have both telnet and TFTP clients. To backup the
configuration file, follow the procedure shown next.
Use telnet from your computer to connect to the ZyXEL Device and log in. Because
TFTP does not have any security checks, the ZyXEL Device records the IP address
of the telnet client and accepts TFTP requests only from this address.
Enter command “sys stdio 0” to disable the management idle timeout, so the
TFTP transfer will not be interrupted. Enter command “sys stdio 5” to restore
the five-minute management idle timeout (default) when the file transfer is
complete.
Launch the TFTP client on your computer and connect to the ZyXEL Device. Set
the transfer mode to binary before starting data transfer.
Use the TFTP client (see the example below) to transfer files between the ZyXEL
Device and the computer. The file name for the configuration file is “rom-0” (romzero, not capital o).
Note that the telnet connection must be active before and during the TFTP
transfer. For details on TFTP commands (see following example), please consult
the documentation of your TFTP client program. For UNIX, use “get” to transfer
from the ZyXEL Device to the computer and “binary” to set binary transfer mode.
27.5.5 TFTP Command Configuration Backup Example
The following is an example TFTP command:
tftp [-i] host get rom-0 config.rom
where “i” specifies binary image transfer mode (use this mode when transferring
binary files), “host” is the ZyXEL Device IP address, “get” transfers the file source
on the ZyXEL Device (rom-0, name of the configuration file on the ZyXEL Device)
to the file destination on the computer and renames it config.rom.
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27.5.6 Configuration Backup Using GUI-based TFTP Clients
The following table describes some of the fields that you may see in GUI-based
TFTP clients.
Table 164 General Commands for GUI-based TFTP Clients
COMMAN
DESCRIPTION
Host
Enter the IP address of the ZyXEL Device. 192.168.1.1 is the ZyXEL Device’s
default IP address when shipped.
Send/
Fetch
Use “Send” to upload the file to the ZyXEL Device and “Fetch” to back up the
file on your computer.
Local File
Enter the path and name of the firmware file (*.bin extension) or
configuration file (*.rom extension) on your computer.
Remote
File
This is the filename on the ZyXEL Device. The filename for the firmware is
“ras” and for the configuration file, is “rom-0”.
Binary
Transfer the file in binary mode.
Abort
Stop transfer of the file.
Refer to Section on page 440 to read about configurations that disallow TFTP and
FTP over WAN.
27.6 Using FTP or TFTP to Restore Configuration
This section shows you how to restore a previously saved configuration. Note that
this function erases the current configuration before restoring a previous back up
configuration; please do not attempt to restore unless you have a backup
configuration file stored on disk.
FTP is the preferred method for restoring your current computer configuration to
your device since FTP is faster. Please note that you must wait for the system to
automatically restart after the file transfer is complete.
Do not interrupt the file transfer process as this may
PERMANENTLY DAMAGE your device. When the Restore
Configuration process is complete, the device automatically
restarts.
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27.6.1 Restore Using FTP Session Example
Figure 300 Restore Using FTP Session Example
ftp> put config.rom rom-0
200 Port command okay
150 Opening data connection for STOR rom-0
226 File received OK
221 Goodbye for writing flash
ftp: 16384 bytes sent in 0.06Seconds 273.07Kbytes/sec.
ftp>quit
Refer to Section on page 440 to read about configurations that disallow TFTP and
FTP over WAN.
27.7 FTP and TFTP Firmware and Configuration
File Uploads
This section shows you how to upload firmware and configuration files.
Do not interrupt the file transfer process as this may
PERMANENTLY DAMAGE your device.
FTP is the preferred method for uploading the firmware and configuration. To use
this feature, your computer must have an FTP client. The following sections give
examples of how to upload the firmware and the configuration files.
27.7.1 FTP File Upload Command from the DOS Prompt
Example
456
Launch the FTP client on your computer.
Enter “open”, followed by a space and the IP address of your device.
Enter your username as requested (the default is “admin”).
Press [ENTER] when prompted for a password.
Enter “bin” to set transfer mode to binary.
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Use “put” to transfer files from the computer to the device, for example, “put
firmware.bin ras” transfers the firmware on your computer (firmware.bin) to the
device and renames it “ras”. Similarly, “put config.rom rom-0” transfers the
configuration file on your computer (config.rom) to the device and renames it
“rom-0”. Likewise “get rom-0 config.rom” transfers the configuration file on the
device to your computer and renames it “config.rom.” See earlier in this chapter
for more information on filename conventions.
Enter “quit” to exit the ftp prompt.
27.7.2 FTP Session Example of Firmware File Upload
Figure 301 FTP Session Example of Firmware File Upload
331 Enter PASS command
Password:
230 Logged in
ftp> bin
200 Type I OK
ftp> put firmware.bin ras
200 Port command okay
150 Opening data connection for STOR ras
226 File received OK
ftp: 1103936 bytes sent in 1.10Seconds 297.89Kbytes/sec.
ftp> quit
More commands (found in GUI-based FTP clients) are listed earlier in this chapter.
Refer to Section on page 440 to read about configurations that disallow TFTP and
FTP over WAN.
27.7.3 TFTP File Upload
The device also supports the uploading of firmware files using TFTP (Trivial File
Transfer Protocol) over LAN. Although TFTP should work over WAN as well, it is not
recommended.
To use TFTP, your computer must have both telnet and TFTP clients. To transfer
the firmware and the configuration file, follow the procedure shown next.
Use telnet from your computer to connect to the device and log in. Because TFTP
does not have any security checks, the device records the IP address of the telnet
client and accepts TFTP requests only from this address.
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Enter the command “sys stdio 0” to disable the management idle timeout, so the
TFTP transfer will not be interrupted. Enter “command sys stdio 5” to restore the
five-minute management idle timeout (default) when the file transfer is complete.
Launch the TFTP client on your computer and connect to the device. Set the
transfer mode to binary before starting data transfer.
Use the TFTP client (see the example below) to transfer files between the device
and the computer. The file name for the firmware is “ras”.
Note that the telnet connection must be active and the device in CI mode before
and during the TFTP transfer. For details on TFTP commands (see following
example), please consult the documentation of your TFTP client program. For
UNIX, use “get” to transfer from the device to the computer, “put” the other way
around, and “binary” to set binary transfer mode.
27.7.4 TFTP Upload Command Example
The following is an example TFTP command:
tftp [-i] host put firmware.bin ras
Where “i” specifies binary image transfer mode (use this mode when transferring
binary files), “host” is the device’s IP address, “put” transfers the file source on
the computer (firmware.bin – name of the firmware on the computer) to the file
destination on the remote host (ras - name of the firmware on the device).
Commands that you may see in GUI-based TFTP clients are listed earlier in this
chapter.
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CHAPTER
28
Diagnostic
28.1 Overview
These read-only screens display information to help you identify problems with the
ZyXEL Device.
28.1.1 What You Can Do in the Diagnostic Screens
Use the General Diagnostic screen (Section 28.2 on page 459) to ping an IP
address.
28.2 The General Diagnostic Screen
Click Maintenance > Diagnostic to open the screen shown next.
Figure 302 Maintenance > Diagnostic > General
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The following table describes the fields in this screen.
Table 165 Maintenance > Diagnostic > General
460
LABEL
DESCRIPTION
TCP/IP
Address
Type the IP address of a computer that you want to ping in order to test a
connection.
Ping
Click this button to ping the IP address that you entered.
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29
Troubleshooting
29.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• ZyXEL Device Access and Login
• Internet Access
• Phone Calls and VoIP
• Multiple SIP Accounts
• USB Device Connection
29.2 Power, Hardware Connections, and LEDs
The ZyXEL Device does not turn on. None of the LEDs turn on.
Make sure the ZyXEL Device is turned on.
Make sure you are using the power adaptor or cord included with the ZyXEL
Device.
Make sure the power adaptor or cord is connected to the ZyXEL Device and
plugged in to an appropriate power source. Make sure the power source is turned
on.
Turn the ZyXEL Device off and on.
If the problem continues, contact the vendor.
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One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See Section 1.4 on
page 28.
Check the hardware connections. See the Quick Start Guide.
Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
Turn the ZyXEL Device off and on.
If the problem continues, contact the vendor.
29.3 ZyXEL Device Access and Login
I forgot the IP address for the ZyXEL Device.
The default IP address is 192.168.1.1.
If you changed the IP address and have forgotten it, you might get the IP address
of the ZyXEL Device by looking up the IP address of the default gateway for your
computer. To do this in most Windows computers, click Start > Run, enter cmd,
and then enter ipconfig. The IP address of the Default Gateway might be the IP
address of the ZyXEL Device (it depends on the network), so enter this IP address
in your Internet browser.
If this does not work, you have to reset the device to its factory defaults. See
Section 1.5 on page 30.
I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address (Section on page 127), use the new IP
address.
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• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the ZyXEL Device.
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled. See Appendix B on page 511.
If you disabled Any IP (Section 7.2.1 on page 120), make sure your computer is
in the same subnet as the ZyXEL Device. (If you know that there are routers
between your computer and the ZyXEL Device, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using
a dynamic IP address. See Appendix A on page 485. Your ZyXEL Device is a
DHCP server by default.
• If there is no DHCP server on your network, make sure your computer’s IP
address is in the same subnet as the ZyXEL Device. See Appendix A on page
485.
Reset the device to its factory defaults, and try to access the ZyXEL Device with
the default IP address. See Section 1.5 on page 30.
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can
access the ZyXEL Device, check the remote management settings and firewall
rules to find out why the ZyXEL Device does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a
computer that is connected to a ETHERNET port.
I can see the Login screen, but I cannot log in to the ZyXEL Device.
Make sure you have entered the user name and password correctly. The default
user name is admin. These fields are case-sensitive, so make sure [Caps Lock] is
not on.
You cannot log in to the web configurator while someone is using Telnet to access
the ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the
person who is logged in to log out.
Turn the ZyXEL Device off and on.
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If this does not work, you have to reset the device to its factory defaults. See
Section 29.2 on page 461.
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
29.4 Internet Access
I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and Section 1.4 on page 28.
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
in the wireless client are the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick
Start Guide again.
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL
Device), but my Internet connection is not available anymore.
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Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and Section 1.4 on page 28.
Turn the ZyXEL Device off and on.
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LEDs, and check Section
1.4 on page 28. If the ZyXEL Device is sending or receiving a lot of information,
try closing some programs that use the Internet, especially peer-to-peer
applications.
Check the signal strength. If the signal strength is low, try moving the ZyXEL
Device closer to the AP if possible, and look around to see if there are any devices
that might be interfering with the wireless network (for example, microwaves,
other wireless networks, and so on).
Turn the ZyXEL Device off and on.
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might
consider activating it. If it is enabled, you might consider changing the
allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it
is enabled, you might consider raising or lowering the priority for some
applications.
29.5 Phone Calls and VoIP
The telephone port won’t work or the telephone lacks a dial tone.
Check the telephone connections and telephone wire.
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I can access the Internet, but cannot make VoIP calls.
The PHONE light should come on. Make sure that your telephone is connected to
the PHONE port.
You can also check the VoIP status in the Status screen.
If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you
can make a call using speed dial, there may be something wrong with the SIP
server, contact your VoIP service provider.
29.6 Multiple SIP Accounts
You can set up two SIP accounts on your ZyXEL Device and your ZyXEL Device is
equipped with two phone ports. By default your ZyXEL Device uses SIP account 1
with both phone ports for outgoing calls, and it uses SIP accounts 1 and 2 for
incoming calls. With this setting, you always use SIP account 1 for your outgoing
calls and you cannot distinguish which SIP account the calls are coming in
through. If you want to control the use of different dialing plans for accounting
purposes or other reasons, you need to configure your phone ports in order to
control which SIP account you are using when placing or receiving calls.
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29.6.1 Outgoing Calls
The following figure represents the default behavior of your ZyXEL Device when
two SIP accounts are configured and you are using two phones. When you place a
call from phone port 1 or phone port 2, the ZyXEL Device will use SIP account 1.
Figure 303 Outgoing Calls: Default
PHONE 1
SIP 1
Internet
PHONE 2
SIP 2
In the next example, phone port 1 is configured to use SIP account 1 and phone
port 2 is configured to use SIP account 2. In this case, every time you place a call
through phone port 1, you are using your SIP account 1. Similarly, every time you
place a call through phone port 2, you are using your SIP account 2. To apply
these configuration changes you need to configure the Analog Phone screen. See
Section 10.5 on page 190.
Figure 304 Outgoing Calls: Individual Configuration
PHONE 1
SIP 1
Internet
PHONE 2
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29.6.2 Incoming Calls
The following example shows the default behavior of your ZyXEL Device for
incoming calls when two SIP accounts are configured and you are using two
phones. When a call comes in from your SIP account 1, the phones connected to
both phone port 1 and phone port 2 ring. Similarly, when a call comes in from your
SIP account 2, the phones connected to both phone port 1 and phone port 2 ring.
In either case you are not sure which SIP account the call is coming from.
Figure 305 Incoming Calls: Default
PHONE 1
SIP 1
Internet
PHONE 2
SIP 2
In the next example, phone port 1 is configured to use SIP account 1 and phone
port 2 is configured to use SIP account 2 for incoming calls. In this case, every
time you receive a call from your SIP account 1, the phone connected to phone
port 1 rings. Similarly, every time you receive a call from your SIP account 2,
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phone port 2 rings. To apply these configuration changes you need to configure
the Analog Phone screen. See Section 10.5 on page 190.
Figure 306 Incoming Calls: Individual Configuration
PHONE 1
SIP 1
Internet
PHONE 2
SIP 2
29.7 USB Device Connection
The ZyXEL Device fails to detect my USB device.
Disconnect the USB device.
Reboot the ZyXEL Device.
If you are connecting a USB hard drive that comes with an external power supply,
make sure it is connected to an appropriate power source that is on.
Re-connect your USB device to the ZyXEL Device.
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30
Product Specifications
The following tables summarize the ZyXEL Device’s hardware and firmware
features.
Hardware Specifications
Table 166 Hardware Specifications
Dimensions
(218 W) x (144 D) x (40 H) mm
Weight
460 g
Power Specification
18V 1A DC
Built-in Switch
Four auto-negotiating, auto MDI/MDI-X 10/100 Mbps RJ-45
Ethernet ports
DSL Port
One RJ11 DSL port
WAN Port
One RJ45 WAN port
PHONE Ports
2 RJ-11 FXS POTS ports
RESET Button
Restores factory defaults
WLAN Button
1 second: Turn on or off WLAN
5 seconds: Start WPS
USB Port
One USB v2.0 port for file sharing or print server setup
Antenna
One attached external dipole antenna, 2.9 dBi
Operation
Temperature
0º C ~ 40º C
Storage Temperature
-20º ~ 60º C
Operation Humidity
20% ~ 85% RH
Storage Humidity
20% ~ 90% RH
Distance between the
centers of the holes
(for wall-mounting)
on the device’s back
137.20mm
Screw size for wallmounting
M4 tap
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Firmware Specifications
Table 167 Firmware Specifications
Default IP Address
192.168.1.1
Default Subnet Mask
255.255.255.0 (24 bits)
Default User Name
adminpldt
Default Password
1234567890
DHCP Server IP Pool
Starting Address: 192.168.1.33
Size: 32
Static DHCP
Addresses
10
Content Filtering
Web page blocking by URL keyword.
Static Routes
16
Device Management
Use the web configurator to easily configure the rich range of
features on the ZyXEL Device.
Wireless
Functionality
Allow the IEEE 802.11b and/or IEEE 802.11g wireless clients to
connect to the ZyXEL Device wirelessly. Enable wireless security
(WEP, WPA(2), WPA(2)-PSK) and/or MAC filtering to protect your
wireless network.
(wireless devices
only)
Firmware Upgrade
Download new firmware (when available) from the ZyXEL web site
and use the web configurator, an FTP or a TFTP tool to put it on
the ZyXEL Device.
Note: Only upload firmware for your specific model!
472
Configuration Backup
& Restoration
Make a copy of the ZyXEL Device’s configuration. You can put it
back on the ZyXEL Device later if you decide to revert back to an
earlier configuration.
Network Address
Translation (NAT)
Each computer on your network must have its own unique IP
address. Use NAT to convert your public IP address(es) to multiple
private IP addresses for the computers on your network.
Port Forwarding
If you have a server (mail or web server for example) on your
network, you can use this feature to let people access it from the
Internet.
IEEE 802.1Q and
IEEE 802.1P
Use IEEE 802.1Q VLAN and IEEE 802.1P priority tags in
implementing QoS. Configure VLANs based on port, PVC, and
SSID. Specify a PVID to assign to untagged frames or prioritytagged frames received on this port, SSID, or PVC. Assign a
priority for the traffic transmitted through a port, SSID, or PVC.
DHCP (Dynamic Host
Configuration
Protocol)
Use this feature to have the ZyXEL Device assign IP addresses, an
IP default gateway and DNS servers to computers on your
network. Your device can also act as a surrogate DHCP server
(DHCP Relay) where it relays IP address assignment from the
actual real DHCP server to the clients.
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Table 167 Firmware Specifications (continued)
Dynamic DNS
Support
With Dynamic DNS (Domain Name System) support, you can use
a fixed URL, www.zyxel.com for example, with a dynamic IP
address. You must register for this service with a Dynamic DNS
service provider.
IP Multicast
IP multicast is used to send traffic to a specific group of
computers. The ZyXEL Device supports versions 1 and 2 of IGMP
(Internet Group Management Protocol) used to join multicast
groups (see RFC 2236).
Time and Date
Get the current time and date from an external server when you
turn on your ZyXEL Device. You can also set the time manually.
These dates and times are then used in logs.
Logs
Use logs for troubleshooting. You can send logs from the ZyXEL
Device to an external syslog server.
Universal Plug and
Play (UPnP)
A UPnP-enabled device can dynamically join a network, obtain an
IP address and convey its capabilities to other devices on the
network.
Firewall
Your device has a stateful inspection firewall with DoS (Denial of
Service) protection. By default, when the firewall is activated, all
incoming traffic from the WAN to the LAN is blocked unless it is
initiated from the LAN. The firewall supports TCP/UDP inspection,
DoS detection and prevention, real time alerts, reports and logs.
Content Filtering
Content filtering allows you to block access to Internet web sites
that contain key words (that you specify) in the URL. You can also
schedule when to perform the filtering and give trusted LAN IP
addresses unfiltered Internet access.
QoS (Quality of
Service)
You can efficiently manage traffic on your network by reserving
bandwidth and giving priority to certain types of traffic and/or to
particular computers.
Remote Management
This allows you to decide whether a service (HTTP or FTP traffic for
example) from a computer on a network (LAN or WAN for
example) can access the ZyXEL Device.
Any IP
The Any IP feature allows a computer to access the Internet and
the ZyXEL Device without changing the network settings (such as
IP address and subnet mask) of the computer, when the IP
addresses of the computer and the ZyXEL Device are not in the
same subnet.
PPPoE Support
(RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up
connection. It allows your ISP to use their existing network
configuration with newer broadband technologies such as ADSL.
The PPPoE driver on your device is transparent to the computers
on the LAN, which see only Ethernet and are not aware of PPPoE
thus saving you from having to manage PPPoE clients on individual
computers.
IPSec VPN Capability
Establish a Virtual Private Network (VPN) to connect with business
partners and branch offices using data encryption and the Internet
to provide secure communications without the expense of leased
site-to-site lines. The ZyXEL Device VPN is based on the IPSec
standard and is interoperable with other IPSec-based VPN
products.
The ZyXEL Device supports up to two simultaneous IPSec
connections.
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Table 167 Firmware Specifications (continued)
Other PPPoE Features PPPoE idle time out
PPPoE dial on demand
Multiple PVC
(Permanent Virtual
Circuits) Support
Your device supports one Permanent Virtual Circuits (PVCs).
IP Alias
IP alias allows you to partition a physical network into logical
networks over the same Ethernet interface. Your device supports
three logical LAN interfaces via its single physical Ethernet
interface with the your device itself as the gateway for each LAN
network.
Packet Filters
Your device’s packet filtering function allows added network
security and management.
ADSL Standards
Support ITU G.992.1 G.dmt
EOC specified in ITU-T G.992.1
ADSL2 G.dmt.bis (G.992.3)
ADSL2 G.lite.bis (G.992.4)
ADSL 2/2+ AnnexM
ADSL2+ (G.992.5)
Reach-Extended ADSL (RE ADSL)
SRA (Seamless Rate Adaptation)
Auto-negotiating rate adaptation
ADSL physical connection AAL5 (ATM Adaptation Layer type 5)
Multi-protocol over AAL5 (RFC 2684/1483)
PPP over ATM AAL5 (RFC 2364)
PPP over Ethernet (RFC 2516)
Multiple PPPoE
VC-based and LLC-based multiplexing
I.610 F4/F5 OAM
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Table 167 Firmware Specifications (continued)
Other Protocol
Support
PPP (Point-to-Point Protocol) link layer protocol
Transparent bridging for unsupported network layer protocols
RIP I/RIP II
ICMP
ATM QoS
SNMP v1 and v2c with MIB II support (RFC 1213)
IP Multicasting IGMP v1 and v2
IGMP Proxy
Management
Embedded Web Configurator
CLI (Command Line Interpreter)
SNMP v1 & v2c with MIB II
Embedded FTP/TFTP Server for firmware upgrade and
configuration file backup and restore
Telnet for remote management
Remote Management Control: Telnet, FTP, Web, SNMP and DNS.
Remote Firmware Upgrade
Syslog
Voice Specifications
Note: To take full advantage of the supplementary phone services available through
the ZyXEL Device's phone port, you may need to subscribe to the services from
your VoIP service provider.
Note: Not all features are supported by all service providers. Consult your service
provider for more information.
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Table 168 Voice Features
Call Park and
Pickup
Call park and pickup lets you put a call on hold (park) and then
continue the call (pickup). The caller must still pay while the call is
parked.
When you park the call, you enter a number of your choice (up to
eight digits), which you must enter again when you pick up the call. If
you do not enter the correct number, you cannot pickup the call. This
means that only someone who knows the number you have chosen
can pick up the call.
You can have more than one call on hold at the same time, but you
must give each call a different number.
476
Call Return
With call return, you can place a call to the last number that called
you (either answered or missed). The last incoming call can be
through either SIP or PSTN.
Country Code
Phone standards and settings differ from one country to another, so
the settings on your ZyXEL Device must be configured to match those
of the country you are in. The country code feature allows you to do
this by selecting the country from a list rather than changing each
setting manually. Configure the country code feature when you move
the ZyXEL Device from one country to another.
Do not Disturb
(DnD)
This feature allows you to set your phone not to ring when someone
calls you. You can set each phone independently using its keypad, or
configure global settings for all phones using the command line
interpreter.
Auto Dial
You can set the ZyXEL Device to automatically dial a specified number
immediately whenever you lift a phone off the hook. Use the Web
Configurator to set the specified number. Use the command line
interpreter to have the ZyXEL Device wait a specified length of time
before dialing the number.
Phone config
The phone config table allows you to customize the phone keypad
combinations you use to access certain features on the ZyXEL Device,
such as call waiting, call return, and call forward. The phone config
table is configurable in command interpreter mode.
HTTP pincode
If your service provider uses an auto provisioning server, you need to
enter a personal identification number (supplied by your service
provider) before you first use the feature.
Firmware update
enable / disable
If your service provider uses this feature, you hear a recorded
message when you pick up the phone when new firmware is available
for your ZyXEL Device. Enter *99# in your phone’s keypad to have
the ZyXEL Device upgrade the firmware, or enter #99# to not
upgrade. If your service provider gave you different numbers to use,
enter them instead. If you enter the code to not upgrade, you can
make a call as normal. You will hear the recording again each time
you pick up the phone, until you upgrade.
Call waiting
This feature allows you to hear an alert when you are already using
the phone and another person calls you. You can then either reject
the new incoming call, put your current call on hold and receive the
new incoming call, or end the current call and receive the new
incoming call.
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Table 168 Voice Features
Call forwarding
With this feature, you can set the ZyXEL Device to forward calls to a
specified number, either unconditionally (always), when your number
is busy, or when you do not answer. You can also forward incoming
calls from one specified number to another.
Caller ID
The ZyXEL Device supports caller ID, which allows you to see the
originating number of an incoming call (on a phone with a suitable
display).
REN
A Ringer Equivalence Number (REN) is used to determine the number
of devices (like telephones or fax machines) that may be connected
to the telephone line. Your device has a REN of three, so it can
support three devices per telephone port.
Dynamic Jitter
Buffer
The built-in adaptive buffer helps to smooth out the variations in
delay (jitter) for voice traffic. This helps ensure good voice quality for
your conversations.
Multiple SIP
Accounts
You can simultaneously use multiple voice (SIP) accounts and assign
them to the telephone port.
Multiple Voice
Channels
Your device can simultaneously handle multiple voice channels
(telephone calls). Additionally you can answer an incoming phone call
on a VoIP account, even while someone else is using the account for a
phone call.
Voice Activity
Detection/Silence
Suppression
Voice Activity Detection (VAD) reduces the bandwidth that a call uses
by not transmitting when you are not speaking.
Comfort Noise
Generation
Your device generates background noise to fill moments of silence
when the other device in a call stops transmitting because the other
party is not speaking (as total silence could easily be mistaken for a
lost connection).
Echo Cancellation
You device supports G.168, an ITU-T standard for eliminating the
echo caused by the sound of your voice reverberating in the
telephone receiver while you talk.
QoS (Quality of
Service)
Quality of Service (QoS) mechanisms help to provide better service
on a per-flow basis. Your device supports Type of Service (ToS)
tagging and Differentiated Services (DiffServ) tagging. This allows
the device to tag voice frames so they can be prioritized over the
network.
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Table 168 Voice Features
SIP ALG
Your device is a SIP Application Layer Gateway (ALG). It allows VoIP
calls to pass through NAT for devices behind it (such as a SIP-based
VoIP software application on a computer).
Other Voice
Features
SIP version 2 (Session Initiatiion Protocol RFC 3261)
SDP (Session Description Protocol RFC 2327)
RTP (RFC 1889)
RTCP (RFC 1890)
Voice codecs (coder/decoders) G.711, G.729
Fax and data modem discrimination
DTMF Detection and Generation
DTMF: In-band and Out-band traffic (RFC 2833),(PCM), (SIP INFO)
Point-to-point call establishment between two IADs
Quick dialing through predefined phone book, which maps the phone
dialing number and destination URL.
Flexible Dial Plan (RFC3525 section 7.1.14)
Wireless Features
Table 169 Wireless Features
478
External Antenna
The ZyXEL Device is equipped with an attached antenna to
provide a clear radio signal between the wireless stations and
the access points.
Multiple SSID
Multiple SSID allows the ZyXEL Device to operate up to 4
different wireless networks simultaneously, each with
independently configurable wireless and security settings.
WDS
WDS (Wireless Distribution System) lets the ZyXEL Device
act as a bridge with other ZyXEL access points.
Wireless LAN MAC Address
Filtering
Your device can check the MAC addresses of wireless stations
against a list of allowed or denied MAC addresses.
WEP Encryption
WEP (Wired Equivalent Privacy) encrypts data frames before
transmitting over the wireless network to help keep network
communications private.
Wi-Fi Protected Access
Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i
security standard. Key differences between WPA and WEP
are user authentication and improved data encryption.
WPA2
WPA 2 is a wireless security standard that defines stronger
encryption, authentication and key management than WPA.
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Table 169 Wireless Features
WPS
Wi-Fi Protected Setup
Other Wireless Features
IEEE 802.11g Compliance
Frequency Range: 2.4 GHz ISM Band
Advanced Orthogonal Frequency Division Multiplexing
(OFDM)
Data Rates: 54Mbps, 11Mbps, 5.5Mbps, 2Mbps, and 1 Mbps
Auto Fallback
Turn on-off WLAN by WLAN button (press the WLAN button
for one second to turn the WLAN on or turn off; five seconds
to turn on WPS)
IEEE 802.11i
IEEE 802.11e
Wired Equivalent Privacy (WEP) Data Encryption 64/128/256
bit.
WLAN bridge to LAN
Up to 32 MAC Address filters
IEEE 802.1x
External RADIUS server using EAP-MD5, TLS, TTLS
Scheduling lets you set when the WLAN is on.
The following list, which is not exhaustive, illustrates the standards supported in
the ZyXEL Device.
Table 170 Standards Supported
STANDARD
DESCRIPTION
RFC 867
Daytime Protocol
RFC 868
Time Protocol.
RFC 1058
RIP-1 (Routing Information Protocol)
RFC 1112
IGMP v1
RFC 1157
SNMPv1: Simple Network Management Protocol version 1
RFC 1305
Network Time Protocol (NTP version 3)
RFC 1441
SNMPv2 Simple Network Management Protocol version 2
RFC 1483
Multiprotocol Encapsulation over ATM Adaptation Layer 5
RFC 1631
IP Network Address Translator (NAT)
RFC 1661
The Point-to-Point Protocol (PPP)
RFC 1723
RIP-2 (Routing Information Protocol)
RFC 1901
SNMPv2c Simple Network Management Protocol version 2c
RFC 2236
Internet Group Management Protocol, Version 2.
RFC 2364
PPP over AAL5 (PPP over ATM over ADSL)
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Table 170 Standards Supported (continued)
STANDARD
DESCRIPTION
RFC 2408
Internet Security Association and Key Management Protocol
(ISAKMP)
RFC 2516
A Method for Transmitting PPP Over Ethernet (PPPoE)
RFC 2684
Multiprotocol Encapsulation over ATM Adaptation Layer 5.
RFC 2766
Network Address Translation - Protocol
IEEE 802.11
Also known by the brand Wi-Fi, denotes a set of Wireless LAN/
WLAN standards developed by working group 11 of the IEEE
LAN/MAN Standards Committee (IEEE 802).
IEEE 802.11b
Uses the 2.4 gigahertz (GHz) band
IEEE 802.11g
Uses the 2.4 gigahertz (GHz) band
IEEE 802.11d
Standard for Local and Metropolitan Area Networks: Media
Access Control (MAC) Bridges
IEEE 802.11x
Port Based Network Access Control.
IEEE 802.11e QoS
IEEE 802.11 e Wireless LAN for Quality of Service
ANSI T1.413, Issue 2
Asymmetric Digital Subscriber Line (ADSL) standard.
G dmt(G.992.1)
G.992.1 Asymmetrical Digital Subscriber Line (ADSL)
Transceivers
ITU G.992.1 (G.DMT)
ITU standard for ADSL using discrete multitone modulation.
ITU G.992.2 (G. Lite)
ITU standard for ADSL using discrete multitone modulation.
ITU G.992.3
(G.dmt.bis)
ITU standard (also referred to as ADSL2) that extends the
capability of basic ADSL in data rates.
ITU G.992.4
(G.lite.bis)
ITU standard (also referred to as ADSL2) that extends the
capability of basic ADSL in data rates.
ITU G.992.5 (ADSL2+) ITU standard (also referred to as ADSL2+) that extends the
capability of basic ADSL by doubling the number of downstream
bits.
Microsoft PPTP
MS PPTP (Microsoft's implementation of Point to Point Tunneling
Protocol)
RFC 2383
ST2+ over ATM Protocol Specification - UNI 3.1 Version
TR-069
TR-069 DSL Forum Standard for CPE Wan Management.
1.363.5
Compliant AAL5 SAR (Segmentation And Re-assembly)
Power Adaptor Specifications
Table 171 Power Adaptor Specifications
NORTH AMERICAN PLUG
STANDARDS
480
AC Power Adapter Model
MT18-Y180100-A1
Input Power
120V~60Hz 0.5A
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Table 171 Power Adaptor Specifications (continued)
EUROPEAN PLUG
STANDARDS
AC Power Adapter Model
MV18-Y180100-C5
Input Power
230V~50Hz 0.5A
UNITED KINGDOM PLUG
STANDARDS
AC Power Adapter Model
MV18-Y180100-B2
Input Power
230V~50Hz 0.5A
Wall-mounting Instructions
Do the following to hang your ZyXEL Device on a wall.
Note: See Table 166 on page 471 for the size of screws to use and how far apart to
place them.
Locate a high position on a wall that is free of obstructions. Use a sturdy wall.
Drill two holes for the screws. Make sure the distance between the centers of the
holes matches what is listed in the product specifications appendix.
Be careful to avoid damaging pipes or cables located inside the
wall when drilling holes for the screws.
Do not screw the screws all the way into the wall. Leave a small gap of about 0.5
cm between the heads of the screws and the wall.
Make sure the screws are snugly fastened to the wall. They need to hold the
weight of the ZyXEL Device with the connection cables.
Align the holes on the back of the ZyXEL Device with the screws on the wall. Hang
the ZyXEL Device on the screws.
Figure 307 Wall-mounting Example
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The following are dimensions of an M4 tap screw and masonry plug used for wall
mounting. All measurements are in millimeters (mm).
Figure 308 Masonry Plug and M4 Tap Screw
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P ART IV
Appendices and
Index
Setting Up Your Computer’s IP Address
(485)
Pop-up Windows, JavaScripts and Java
Permissions (511)
IP Addresses and Subnetting (521)
Wireless LANs (533)
Common Services (557)
Legal Information (561)
Index (565)
483
484
APPENDIX
Setting Up Your Computer’s IP
Address
Note: Your specific ZyXEL Device may not support all of the operating systems
described in this appendix. See the product specifications for more information
about which operating systems are supported.
This appendix shows you how to configure the IP settings on your computer in
order for it to be able to communicate with the other devices on your network.
Windows Vista/XP/2000, Mac OS 9/OS X, and all versions of UNIX/LINUX include
the software components you need to use TCP/IP on your computer.
If you manually assign IP information instead of using a dynamic IP, make sure
that your network’s computers have IP addresses that place them in the same
subnet.
In this appendix, you can set up an IP address for:
• Windows XP/NT/2000 on page 485
• Windows Vista on page 489
• Mac OS X: 10.3 and 10.4 on page 493
• Mac OS X: 10.5 on page 497
• Linux: Ubuntu 8 (GNOME) on page 500
• Linux: openSUSE 10.3 (KDE) on page 505
Windows XP/NT/2000
The following example uses the default Windows XP display theme but can also
apply to Windows 2000 and Windows NT.
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Click Start > Control Panel.
Figure 309 Windows XP: Start Menu
In the Control Panel, click the Network Connections icon.
Figure 310 Windows XP: Control Panel
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Right-click Local Area Connection and then select Properties.
Figure 311 Windows XP: Control Panel > Network Connections > Properties
On the General tab, select Internet Protocol (TCP/IP) and then click
Properties.
Figure 312 Windows XP: Local Area Connection Properties
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The Internet Protocol TCP/IP Properties window opens.
Figure 313 Windows XP: Internet Protocol (TCP/IP) Properties
Select Obtain an IP address automatically if your network administrator or ISP
assigns your IP address dynamically.
Select Use the following IP Address and fill in the IP address, Subnet mask,
and Default gateway fields if you have a static IP address that was assigned to
you by your network administrator or ISP. You may also have to enter a Preferred
DNS server and an Alternate DNS server, if that information was provided.
Click OK to close the Internet Protocol (TCP/IP) Properties window.
Click OK to close the Local Area Connection Properties window.
Verifying Settings
488
Click Start > All Programs > Accessories > Command Prompt.
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In the Command Prompt window, type "ipconfig" and then press [ENTER].
You can also go to Start > Control Panel > Network Connections, right-click a
network connection, click Status and then click the Support tab to view your IP
address and connection information.
Windows Vista
This section shows screens from Windows Vista Professional.
Click Start > Control Panel.
Figure 314 Windows Vista: Start Menu
In the Control Panel, click the Network and Internet icon.
Figure 315 Windows Vista: Control Panel
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Click the Network and Sharing Center icon.
Figure 316 Windows Vista: Network And Internet
Click Manage network connections.
Figure 317 Windows Vista: Network and Sharing Center
Right-click Local Area Connection and then select Properties.
Figure 318 Windows Vista: Network and Sharing Center
Note: During this procedure, click Continue whenever Windows displays a screen
saying that it needs your permission to continue.
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Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.
Figure 319 Windows Vista: Local Area Connection Properties
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The Internet Protocol Version 4 (TCP/IPv4) Properties window opens.
Figure 320 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties
Select Obtain an IP address automatically if your network administrator or ISP
assigns your IP address dynamically.
Select Use the following IP Address and fill in the IP address, Subnet mask,
and Default gateway fields if you have a static IP address that was assigned to
you by your network administrator or ISP. You may also have to enter a Preferred
DNS server and an Alternate DNS server, if that information was
provided.Click Advanced.
Click OK to close the Internet Protocol (TCP/IP) Properties window.
10 Click OK to close the Local Area Connection Properties window.
Verifying Settings
492
Click Start > All Programs > Accessories > Command Prompt.
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In the Command Prompt window, type "ipconfig" and then press [ENTER].
You can also go to Start > Control Panel > Network Connections, right-click a
network connection, click Status and then click the Support tab to view your IP
address and connection information.
Mac OS X: 10.3 and 10.4
The screens in this section are from Mac OS X 10.4 but can also apply to 10.3.
Click Apple > System Preferences.
Figure 321 Mac OS X 10.4: Apple Menu
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In the System Preferences window, click the Network icon.
Figure 322 Mac OS X 10.4: System Preferences
When the Network preferences pane opens, select Built-in Ethernet from the
network connection type list, and then click Configure.
Figure 323 Mac OS X 10.4: Network Preferences
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For dynamically assigned settings, select Using DHCP from the Configure IPv4
list in the TCP/IP tab.
Figure 324 Mac OS X 10.4: Network Preferences > TCP/IP Tab.
For statically assigned settings, do the following:
• From the Configure IPv4 list, select Manually.
• In the IP Address field, type your IP address.
• In the Subnet Mask field, type your subnet mask.
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• In the Router field, type the IP address of your device.
Figure 325 Mac OS X 10.4: Network Preferences > Ethernet
Click Apply Now and close the window.
Verifying Settings
Check your TCP/IP properties by clicking Applications > Utilities > Network
Utilities, and then selecting the appropriate Network Interface from the Info
tab.
Figure 326 Mac OS X 10.4: Network Utility
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Mac OS X: 10.5
The screens in this section are from Mac OS X 10.5.
Click Apple > System Preferences.
Figure 327 Mac OS X 10.5: Apple Menu
In System Preferences, click the Network icon.
Figure 328 Mac OS X 10.5: Systems Preferences
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When the Network preferences pane opens, select Ethernet from the list of
available connection types.
Figure 329 Mac OS X 10.5: Network Preferences > Ethernet
From the Configure list, select Using DHCP for dynamically assigned settings.
For statically assigned settings, do the following:
• From the Configure list, select Manually.
• In the IP Address field, enter your IP address.
• In the Subnet Mask field, enter your subnet mask.
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• In the Router field, enter the IP address of your ZyXEL Device.
Figure 330 Mac OS X 10.5: Network Preferences > Ethernet
Click Apply and close the window.
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Verifying Settings
Check your TCP/IP properties by clicking Applications > Utilities > Network
Utilities, and then selecting the appropriate Network interface from the Info
tab.
Figure 331 Mac OS X 10.5: Network Utility
Linux: Ubuntu 8 (GNOME)
This section shows you how to configure your computer’s TCP/IP settings in the
GNU Object Model Environment (GNOME) using the Ubuntu 8 Linux distribution.
The procedure, screens and file locations may vary depending on your specific
distribution, release version, and individual configuration. The following screens
use the default Ubuntu 8 installation.
Note: Make sure you are logged in as the root administrator.
Follow the steps below to configure your computer IP address in GNOME:
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Click System > Administration > Network.
Figure 332 Ubuntu 8: System > Administration Menu
When the Network Settings window opens, click Unlock to open the
Authenticate window. (By default, the Unlock button is greyed out until clicked.)
You cannot make changes to your configuration unless you first enter your admin
password.
Figure 333 Ubuntu 8: Network Settings > Connections
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In the Authenticate window, enter your admin account name and password then
click the Authenticate button.
Figure 334 Ubuntu 8: Administrator Account Authentication
In the Network Settings window, select the connection that you want to
configure, then click Properties.
Figure 335 Ubuntu 8: Network Settings > Connections
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The Properties dialog box opens.
Figure 336 Ubuntu 8: Network Settings > Properties
• In the Configuration list, select Automatic Configuration (DHCP) if you
have a dynamic IP address.
• In the Configuration list, select Static IP address if you have a static IP
address. Fill in the IP address, Subnet mask, and Gateway address fields.
Click OK to save the changes and close the Properties dialog box and return to
the Network Settings screen.
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If you know your DNS server IP address(es), click the DNS tab in the Network
Settings window and then enter the DNS server information in the fields
provided.
Figure 337 Ubuntu 8: Network Settings > DNS
Click the Close button to apply the changes.
Verifying Settings
Check your TCP/IP properties by clicking System > Administration > Network
Tools, and then selecting the appropriate Network device from the Devices
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tab. The Interface Statistics column shows data if your connection is working
properly.
Figure 338 Ubuntu 8: Network Tools
Linux: openSUSE 10.3 (KDE)
This section shows you how to configure your computer’s TCP/IP settings in the K
Desktop Environment (KDE) using the openSUSE 10.3 Linux distribution. The
procedure, screens and file locations may vary depending on your specific
distribution, release version, and individual configuration. The following screens
use the default openSUSE 10.3 installation.
Note: Make sure you are logged in as the root administrator.
Follow the steps below to configure your computer IP address in the KDE:
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Click K Menu > Computer > Administrator Settings (YaST).
Figure 339 openSUSE 10.3: K Menu > Computer Menu
When the Run as Root - KDE su dialog opens, enter the admin password and
click OK.
Figure 340 openSUSE 10.3: K Menu > Computer Menu
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When the YaST Control Center window opens, select Network Devices and
then click the Network Card icon.
Figure 341 openSUSE 10.3: YaST Control Center
When the Network Settings window opens, click the Overview tab, select the
appropriate connection Name from the list, and then click the Configure button.
Figure 342 openSUSE 10.3: Network Settings
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When the Network Card Setup window opens, click the Address tab
Figure 343 openSUSE 10.3: Network Card Setup
Select Dynamic Address (DHCP) if you have a dynamic IP address.
Select Statically assigned IP Address if you have a static IP address. Fill in the
IP address, Subnet mask, and Hostname fields.
508
Click Next to save the changes and close the Network Card Setup window.
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If you know your DNS server IP address(es), click the Hostname/DNS tab in
Network Settings and then enter the DNS server information in the fields
provided.
Figure 344 openSUSE 10.3: Network Settings
Click Finish to save your settings and close the window.
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Verifying Settings
Click the KNetwork Manager icon on the Task bar to check your TCP/IP
properties. From the Options sub-menu, select Show Connection Information.
Figure 345 openSUSE 10.3: KNetwork Manager
When the Connection Status - KNetwork Manager window opens, click the
Statistics tab to see if your connection is working properly.
Figure 346 openSUSE: Connection Status - KNetwork Manager
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APPENDIX
Pop-up Windows, JavaScripts
and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service
Pack) 2) or allow pop-up blocking and create an exception for your device’s IP
address.
Disable Pop-up Blockers
In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off
Pop-up Blocker.
Figure 347 Pop-up Blocker
You can also check if pop-up blocking is disabled in the Pop-up Blocker section in
the Privacy tab.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
In Internet Explorer, select Tools, Internet Options, Privacy.
Clear the Block pop-ups check box in the Pop-up Blocker section of the screen.
This disables any web pop-up blockers you may have enabled.
Figure 348 Internet Options: Privacy
Click Apply to save this setting.
Enable Pop-up Blockers with Exceptions
Alternatively, if you only want to allow pop-up windows from your device, see the
following steps.
512
In Internet Explorer, select Tools, Internet Options and then the Privacy tab.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Select Settings…to open the Pop-up Blocker Settings screen.
Figure 349 Internet Options: Privacy
Type the IP address of your device (the web page that you do not want to have
blocked) with the prefix “http://”. For example, http://192.168.167.1.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Click Add to move the IP address to the list of Allowed sites.
Figure 350 Pop-up Blocker Settings
Click Close to return to the Privacy screen.
Click Apply to save this setting.
JavaScripts
If pages of the web configurator do not display properly in Internet Explorer, check
that JavaScripts are allowed.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
In Internet Explorer, click Tools, Internet Options and then the Security tab.
Figure 351 Internet Options: Security
Click the Custom Level... button.
Scroll down to Scripting.
Under Active scripting make sure that Enable is selected (the default).
Under Scripting of Java applets make sure that Enable is selected (the
default).
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Click OK to close the window.
Figure 352 Security Settings - Java Scripting
Java Permissions
516
From Internet Explorer, click Tools, Internet Options and then the Security
tab.
Click the Custom Level... button.
Scroll down to Microsoft VM.
Under Java permissions make sure that a safety level is selected.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Click OK to close the window.
Figure 353 Security Settings - Java
JAVA (Sun)
From Internet Explorer, click Tools, Internet Options and then the Advanced
tab.
Make sure that Use Java 2 for
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