ecobee orporated EBSTATSI01 Smart Thermostat User Manual Users Manaul Smart SI

ecobee Incorporated Smart Thermostat Users Manaul Smart SI

Users Manaul Smart SI

Smart SiThermostatInstallationManual
CONTENTS111234566668GETTING STARTED WelcomeTechnical Support Before You Begin HVAC System Compatibility Information  SpecificationsWiring Requirements INSTALLING THE SMART Si THERMOSTAT Step 1. Power Off HVAC Equipment Step 2. Remove Existing Thermostat Step 3. Install the Smart Si Thermostat Step 4. Connect the Wiring Step 5. Power On HVAC Equipment  19
1921212327282828293031NAVIGATING THE MENUS CONFIGURING THE SMART Si THERMOSTAT EquipmentThresholdsTest Equipment Reset HVAC Equipment Settings Performing a Hardware Reset Rebooting the Smart Si Thermostat Conguring Reminders and Alerts AlertsList of Alerts 3-YEAR LIMITED WARRANTY APPROVALS & COMPLIANCE3233
GETTING STARTED WelcomeThe ecobee Smart Si thermostat has been designed in partnership with HVAC contractors to ensure the installation process is simple and ecient. This step-by-step Installation Manual will walk you through all aspects of the installation.To ensure an on-going service relationship with your customers, please register all of your ecobee thermostats in your Contractor Portal. Technical SupportOur technical support team is available to answer your questions at 1.877.932.6233, or via email at support@ecobee.com.1
2Before You BeginThis product is intended to be installed by trained service professionals.This manual explains the procedures for installing the ecobee Smart Si thermostat. Please read it carefully before beginning the installation. For information on how to operate the ecobee Smart Si thermostat, please see the Smart Si Thermostat User Manual.The Smart Si thermostat is designed to be mounted on the homeowner’s wall in a convenient location.Caution: Disconnect electric power to the HVAC system before installing this product. Failure to do so could result in electric shock and/or equipment damage.All wiring must conform to your local electrical code.Mercury Notice: This product does not contain mercury. If you are replacing a product that does contain mercury, contact your local waste-management authority for disposal instructions. Do not discard the old product in the regular trash.ecobeeOKMENU BACK!
HVAC System Compatibility InformationThe Smart Si thermostat is designed to operate with low-voltage heating and cooling systems. It is not designed for use with line-voltage or millivolt heating and cooling systems. The Smart Si thermostat supports:  Up to 2 heat and 2 cool stages on a conventional system.  Up to 3 heat and 2 cool stages on a heat pump system.The ecobee Smart Si thermostat supports the following equipment:Supported?Yes Yes YesYesYes Equipment  Gas/Oil/Electric heating (up to two stages)Heat pump with auxiliary heat (up to three stages)Geothermal Heat Pump Dual fuel systems Standard electric cooling (up to two stages)Boilers Yes3
Heat:   45 to 79 °F (7 to 26 °C) Cool:   45 to 92 °F (14 to 33 °C) Display:   40 to 100 °F (5 to 37 °C) Sensitivity:   +/- 1 °F (0.5 °C) Operating:   32 to 130 °F (0 to 55 °C)Humidity RangeDisplay:  20 to 90% R.H. Sensitivity:   +/- 5% R.H. Operating:   5 to 95% R.H (non-condensing)DimensionsThermostat:   5.5”W x 3.25”H x 1”D  (139.5mm H x 82.5mm W x 25mm D)Power24 VAC (3VA minimum)4SpecificationsTemperature ranges
Wiring RequirementsThe following table shows the maximum wire lengths allowed:Thermostat to HVAC Equipment18 AWG  20 AWG  22 AWG128 ft/380 m  80 ft/240 m  50 ft/150 mTerminal Description and Electrical RatingsTerminal  Description  Voltage  Current Max N/C Unused  N/A  N/AY  1st stage compressor  30V AC  3AW (O/B)  1st stage heating   30V AC  3A or reversing valve changeoverG  Fan  30V AC  3ARC  Cool transformer *  30V AC  3ARH  Heat transformer *  30V AC  3AC  Common  30V AC  3AY2  2nd stage compressor  30V AC  3AW2 (AUX)  2nd stage heating or  30V AC  3A 1st stage auxiliary heat* Factory jumper installed between RC and RH. Remove jumper for 2-transformer applications. See wiring diagrams for additional information. 5
INSTALLING THE SMART Si THERMOSTATThere are 5 steps to install the ecobee Smart Si thermostat:Step 1. Power O HVAC EquipmentStep 2. Remove Existing ThermostatStep 3. Install the Smart Si ThermostatStep 4. Connect the WiringStep 5. Power On HVAC EquipmentStep 1. Power O HVAC EquipmentBefore disconnecting the existing thermostat, or installing the Smart Si thermostat, disconnect the power to the heating and air conditioning equipment.Step 2. Remove Existing ThermostatDisconnect the wires to the existing thermostat and remove it from the wall (if you are installing the Smart Si thermostat in the same location).Step 3. Install the Smart Si ThermostatThe ideal location for the thermostat is approximately 5 ft (1.5 m) above oor level in the main living area.Do not install the thermostat:   Close to sources of heat such as incandescent lights   Near supply heating/cooling sources   In direct sunlight   On exterior, non-insulated or poorly insulated walls6
   In the kitchen or other areas of potentially high heat and/or humidity   In an area that could restrict air ow To install the thermostat:1. Gently separate the backplate from the thermostat.2. Place the thermostat backplate on the wall. Make sure that any existing wires can be inserted through the opening for the wiring.3. Using the backplate as a template, mark the location of the mounting holes on the wall as shown below.4. Move the backplate out of the way and make holes where indicated in step 3. The mounting holes can accommodate a #6 pan-head screw. It is recommended to use the included fasteners to ensure proper tting of the front housing.5. Use the included drywall plugs (or other suitable anchors) to ensure the thermostat can be mounted securely to the wall.6. Fasten the backplate to the wall using the screws provided (or other suitable screws).Y N/CWO/BGRCRHCY2W2AUXThe solid color indicates mounting holes7
8Step 4. Connect the WiringYou need to use  low-voltage cable to connect the thermostat to the HVAC equipment. Check the wiring diagrams on pages 8 to 17 for the number of wires required. Note: There is a factory installed jumper between R/H and R/C. Ensure any unused wires do not have exposed bare copper conductors.To connect the thermostat to the  equipment:1. Connect the wires as shown in the wiring diagrams.2. Attach the Smart Si thermostat to the backplate. Ensure that the pins on the thermostat align with the terminal block on the backplate.Wiring DiagramsThe following diagrams show how to connect the thermostat terminals to various HVAC equipment.
9YN/CWO/BGRCRHCY2W2AUX1-stage ACC24VYGRWCHUM1-stage FurnaceSmart Si ThermostatSingle stage heat/cool
102-stage ACY2RCY1YGRWCHUM1-stage FurnaceSmart Si ThermostatYN/CWO/BGRCRHCY2W2AUXSingle stage heat, dual stage cool
11YN/CWO/BGRCRHCY2W2AUXY1GW2W1HUMCRY22-stage FurnaceSmart Si Thermostat1-stage ACC24VDual stage heat, single stage cool
12YN/CWO/BGRCRHCY2W2AUXY1GW2W1HUMCRY22-stage FurnaceSmart Si Thermostat2-stage ACY2RCY1Dual stage heat, dual stage cool
13YN/CWO/BGRCRHCY2W2AUXOWY/Y1CGRAir HandlerSmart Si Thermostat1-stage Heat PumpW2RYCOSingle stage heat pump with auxiliary heat
14YN/CWO/BGRCRHCY2W2AUXOWY/Y1CGRAir HandlerSmart Si Thermostat2-stage Heat PumpW2Y1RY2CODual stage heat pump with auxiliary heat
15YN/CWO/BGRCRHCY2W2AUX1-stage ACC24VBoilerCRWY1RCY2GAir HandlerSmart Si ThermostatBoiler with air handler and single-stage cool* Remove RH/RC factory jumper C terminal to be connected to heatingtransformer common
16YN/CWO/BGRCRHCY2W2AUX1-stage ACC24V2-stage BoilerCW2RW1Y1RCY2GAir HandlerSmart Si ThermostatDual stage boiler with air handler and single stage cool* Remove RH/RC factory jumper C terminal to be connected to heatingtransformer common
17YN/CWO/BGRCRHCY2W2AUX2-stage ACCBoilerCWRY1RRCY2Y1Y2GAir HandlerSmart Si ThermostatSingle stage boiler with air handler, dual stage cool* Remove RH/RC factory jumper C terminal to be connected to heatingtransformer common
18YN/CWO/BGRCRHCY2W2AUX2-stage ACC2-stage BoilerCW2W1RY1RRCY2Y1Y2GAir HandlerSmart Si ThermostatDual stage boiler with air handler, dual stage cool* Remove RH/RC factory jumper C terminal to be connected to heatingtransformer common
Step 5. Power On HVAC Equipment After you’ve completed the wiring, you can apply power to the heating and air conditioning equipment. The Smart Si thermostat receives power from the equipment and will automatically power on.NAVIGATING THE MENUSThe Smart Si thermostat has an easy-to-read color screen that displays all the information you need to congure the thermostat. Use the navigation buttons on the right to quickly change the temperature, access features, and congure settings.Using the Navigation ButtonsThe navigation buttons located on the right of the Smart Si thermostat let you select options and control the Smart Si thermostat.▲ (up)  On the Home screen, press ▲ toincrease the temperature set point by 1°F (0.5°C). For menus, press ▲ to move up.▼ (down)  On the Home screen, press ▼ todecrease the temperature set point by 1°F (0.5°C). For menus, press ▼ to move down.◀(left)  On the Home screen, if Auto mode is enabled, press ◀ to switch between heat and cool set points. For menus, press ◀ to go back to the previous screen.OK19
▶(right)  On the Home screen, if Auto mode is enabled, press ▶ to switch between heat and cool set points. For menus, press ▶ tochoose the currently highlighted option.   OK On a menu screen, press OK to choose the currently highlighted option. If a conguration option is selected, pressing OK will keep its new value and return back to the previous screen.   MENU  Pressing MENU displays a list of all available options. If a menu is currently displayed, pressing MENU will cancel any unsaved changes and return to the Home screen.    BACK   On a menu screen, press BACK to go back to the previous screen. On-Screen KeyboardIf you need to type in any information, an on-screen keyboard will appear. To enter a letter or number, move to the character by pressing the arrow keys and then press OK to select it. Select   to enter capital letters; select  to enter commonly used symbols. If you make a mistake, press   to delete the text .To keep your changes, select  . To cancel your changes, press BACK.MENUBACK20
CONFIGURING THE SMART Si THERMOSTATThe rst step after installing the Smart Si thermostat is to congure the settings for the various devices (such as a furnace or air conditioner) that are being connected.EquipmentThe Equipment settings let you congure the devices connected to the thermostat. Heat Pump This section lets you congure a heat pump with up to 2 heat/2 cool stages plus an auxiliary heat source.    Geothermal heat pump  Select Yes if you are using a geothermal heat pump. This helps the thermostat determine optimum performance and default settings. If you select No, the system will optimize the settings for an air-to-air heat pump.   OB energize on cool  If you choose Yes, the reversing valve output (O/B terminal) will activate when there is a call for cooling. If you select No, the relay will activate when there is call for heat.   Min Cycle O Time  Congures the minimum compressor o time between cycles (240 to 900 seconds).    Min Outdoor Temp  Disables the compressor when the outside air temperature reaches the congured minimum setting. This performs two functions. It prevents the compressor To congure the  equipment settings:From the Home screen,  press MENU.Select Settings ▶ Installation Settings.Select Equipment.Congure the devices connected to the thermostat.21
from running when the outdoor temperature is too low, thus resulting in damage to the compressor. You can also set this value to determine when you want the auxiliary heat (if installed) to engage to help meet the set temperature. The temperature range is adjustable from 0 to 65 °F (–17.8 to 18.3 °C) or can be completely disabled. Note: You need an internet connection for this feature to operate properly.   Allow HP with Aux Heat  If you select Yes and there is a source of auxiliary heat, it will turn on in addition to the heat pump. The heat pump will be energized for the rst 30 minutes. If, after 30 minutes, the set point has not been met, the auxiliary heat will be energized to assist the heat pump in meeting the load.If you select No, the heat pump will be energized for up to 2 hours. If after 2 hours the set point has not been met, the thermostat will shutdown the heat pump and energize the auxiliary heat to meet the set point. This option should also be used for installation where the heat pump evaporator coil is downstream from the source of auxiliary heat.This setting is only available the Comp to Aux Temp Delta and Comp to Aux Runtime settings are both set to Auto (default)FurnaceAllows you to enable and congure up to a 2-stage conventional heat source. If you have selected a heat pump as your primary source, this feature allows you to congure the 1st stage of auxiliary heat connected to the system.    Furnace Type  Allows you to congure the type of furnace. This helps the thermostat  22
optimize its algorithms based on the type of fuel and typical characteristics of the chosen system. Choose the option that best represents the type of heating system installed.   Heat Fan Control  Congures the furnace fan to be controlled by the Smart Si thermostat or the HVAC system during heat cycles. Normally the HVAC system controls the fan during heat cycles.Air ConditionerCongures up to 2 stages of air conditioning. If you require a second stage, you must enable the Y2 relay.ThresholdsThis section congures the temperature and time thresholds associated with the heating and cooling equipment. You must congure the Equipment settings (page 10) before setting the thresholds. Only the applicable threshold settings will be displayed (i.e. if no air conditioner is congured, you will not see the options related to air conditioners).Allow Auto Heat/CoolEnabling this option allows the user to select auto change-over as a system mode.Heat/Cool Min DeltaThe minimum dierence between the heat mode set temperature and the cool mode set temperature when the system mode is in auto change-over. The delta is adjustable from 2 to 10 °F (1.1 to 5.5 °C). The default value is 5 °F (2.8 °C).To congure threshold settings:From the Home screen,  press MENU.Select Settings ▶ Installation Settings.Select Thresholds.Congure the temperature threshold settings.23
Compressor SettingsMin Cycle O Time  Congures the compressor o time between cycles. This ensures the compressor does not short cycle (which could aect the operating life of the system). This time is adjustable from 240–900 seconds. Min Outdoor Temp  Congures the minimum outside air temperature at which the compressor will be disabled. This performs two functions. It prevents the compressor from running when the outdoor temperature is too low, thus resulting in damage to the compressor. You can also set this value to determine when you want the auxiliary heat (if installed) to engage to help meet the set temperature. The temperature range is adjustable from 0 to 65 °F (–17.8 to 18.3 °C) or can be completely disabled. Note: You need an internet connection for this feature to operate properly.Aux Heat SettingsMax Outdoor Temperature Congures the maximum outdoor temperature threshold. Above this level, the auxiliary heat will not be activated. The temperature is adjustable from 0 to 80 °F (26.5 °C) in increments of 0.5°F (0.5°C). The default value is 70°F (21°C).Common Heat/Cool SettingsHeat Dierential Temp  The minimum dierence between the current temperature and set temperature before the system calls for heat. A smaller dierence means shorter cycle times, whereas a larger dierence results in longer cycle times. The temperature range 24
is adjustable form 0 to 3 °F (-17.5 to 26.5 °C) in 0.5°F (0.5°C) increments.Heat Dissipation Time  The amount of time the fan will run after the heat set point has been reached and the call for heat has been turned o. Running the fan for a period of time allows for any heated air left in the ducts to circulate throughout the home. The time is adjustable from 0 to 900 seconds. The default value is 30 seconds.Cool Dierential Temp  The minimum dierence between the current temperature and set temperature before the system calls for cool. A smaller dierence means shorter cycle times, whereas a larger dierence results in longer cycle times. The temperature range is adjustable from 0 to 3 °F (0.3 to 1.7 °C) in 0.5°F (0.3°C) increments.Cool Dissipation Time  The amount of time the fan will run after the cool has been turned o. Running the fan for a period of time allows for any cooled air left in the ducts to circulate throughout the home. The time is adjustable from 0 to 900 seconds. The default value is 30 seconds.Advanced SettingsThese options customize how long each stage will run before the next stage turns on. You may also program when a particular stage is turned on based on the temperature delta between the set temperature and the current temperature.   Reverse Staging If enabled, the thermostat will cycle down from the higher stages so that as it approaches set point it will only be running in stage 1. The HVAC equipment will 25
start in stage 1. As the stage 1 temperature delta is exceeded, the second stage will engage. Once the equipment has brought the current temperature back to within the heat or cool dierential setting, stage 2 will disengage and stage 1 will remain running until the set point is meet.    Stage 2 Temp Delta  The minimum dierence between the current temperature and the set temperature that will activate the auxiliary heat (regardless if the maximum run time of the previous stage was reached). Options are Auto (default) and 1 to 10 °F (0.6 to 5.6 °C).    Stage 1 Max Runtime  The maximum amount of time stage 1 will run before engaging the next stage. Options are Auto (default) and 10 to 120 minutes.   Comp to Aux Temp Delta The maximum amount of time this stage will run before engaging the next stage. Options are Auto (default) and 1 to 10 °F (0.6 to 5.6 °C).   Comp to Aux Runtime The minimum dierence between the current temperature and the set temperature that will activate this stage (regardless if the maximum run time of the previous stage was reached). Options are Auto (default), Disabled, and 1 to 10 °F (0.6 to 5.6°C).   Cool Min On Time  Sets the minimum equipment run time in cool mode: 1 to 20 min (default is 5 min).   Heat Min On Time  Sets the minimum equipment run time in heat mode: 1 to 20 min (default is 5 min).26
Temp CorrectionLets you program an oset between the real temperature at thermostat and the displayed temperature. If you nd that the temperature where the thermostat is located does not represent the room temperature, change the oset to compensate for the dierence. The correct temperature is adjustable from +/- 10°F in 0.5°F (0.3°C) increments.Installer CodeTo prevent accidental modications to the installation settings, you can enable a 4-digit installer code. This code is pre-programmed to 3262.Test EquipmentThese options let you test the wiring and connections of the devices connected to the thermostat by turning them on or o. The equipment will turn o when you exit the menu.Warning: Compressor protection and minimum run-time features are not enforced while in this mode.  To test the equipment:From the Home screen,  press MENU.Select Settings ▶ Installation Settings.Select Test Equipment.Select OK.Test the equipment connected to the thermostat by turning each component on and o.!Reset HVAC Equipment SettingsYou can quickly restore all HVAC equipment settings on the Smart Si thermostat back to their factory defaults. Any user setting (not related to the equipment installed) will remain unchanged.If you need to reset the entire thermostat back to its original factory default settings, including user settings and registration, select Reset All Settings instead.Performing a Hardware ResetIn rare circumstances, static electricity or power surges may interrupt the operation of the thermostat, forcing a hardware reset. Rebooting the Smart SiThermostatYou can reboot the Smart Si thermostat by pressing the physical hardware reset button, located through an opening in the bottom left corner of the Smart Si thermostat. Rebooting will not alter programming or conguration options.To reset the Smart Si thermostat:From the Home screen,  press MENU.Select Settings ▶Reset.Select HVAC Equipment Settings.Select Ye s.Reset button27
Reset HVAC Equipment SettingsYou can quickly restore all HVAC equipment settings on the Smart Si thermostat back to their factory defaults. Any user setting (not related to the equipment installed) will remain unchanged.If you need to reset the entire thermostat back to its original factory default settings, including user settings and registration, select Reset All Settings instead.Performing a Hardware ResetIn rare circumstances, static electricity or power surges may interrupt the operation of the thermostat, forcing a hardware reset. Rebooting the Smart Si ThermostatYou can reboot the Smart Si thermostat by pressing the physical hardware reset button, located through an opening in the bottom left corner of the Smart Si thermostat. Rebooting will not alter programming or conguration options.To reset the Smart Si thermostat:From the Home screen,  press MENU.Select Settings ▶ Reset.Select HVAC Equipment Settings.Select Ye s.Reset button28
Conguring Reminders and AlertsThe Reminders and Alerts list displays the reminders and alerts described below.HVAC ServiceThe HVAC Service (maintenance) reminder generates an alert telling the homeowner that regularly scheduled maintenance is required. This alert, along with technician contact information can  be displayed on the screen. If homeowners register their thermostats, the reminders will be emailed to them and be displayed in the web portal.You can set the Last Service date, turn the Reminder On or O, and to set the Frequency of the maintenance interval in months.Furnace Filter Generates an alert for cleaning or changing the lter. You can set the Last Filter Change date, turn the Reminder On or O, and set the Frequency of the maintenance interval.UV LampSets the reminder period for cleaning or replacing the UV lamp. You can set the Last Lamp Change date, turn the Reminder On or O, and set the Frequency of the maintenance interval.To congure Reminders and AlertsFrom the Home screen,  press MENU.Select Reminders and Alerts.Congure the Reminder and Alert settings as required.29
AlertsThe Smart Si thermostat can generate alerts if the temperature in the home goes over or under a pre-programmed level. This protects the home from damage due to freezing and/or excessive heat.This alert, along with optional technician contact information will be displayed on the screen. If the homeowner registers the thermostat, the alert will be emailed to them and be displayed in the web portal.Low Temp Alert  Sets the temperature at which the thermostat will generate a Low Temperature Alert. The range can be:   O – no alert will be generated.   Set temperature range of 35 to 68 °F (1.5 to 20 °C).High Temp Alert  Sets the temperature at which the thermostat will generate a High Temperature Alert. The range can be:   O – no alert will be generated.   Set temperature range of 60 to 104 °F (15.5 to 40 °C).Display Alerts on ThermostatSelect No if you do not want any of the alerts to be displayed on the Smart Si thermostat screen. Alerts will continue to be displayed on the web portal and sent via email.Enable Heating/Cooling AlertsSelect No to disable alerts for heat/cool error conditions. If disabled, alerts indicating that the system failed to heat or cool will not be appear in the screen, web portal, or emails. 30
List of AlertsBelow is a complete list of alerts. Depending on your conguration, some of these may not apply.Furnace Air Filter UV LampLow Temp AlertHigh Temp Alert Heat Not Responding Cool Not RespondingMaintenance  Reminder Auxiliary Heat Run TimeAuxiliary Outdoor Temperature Furnace lter needs to be cleaned or changed.UV lamp needs to be changed.Temperature in the home is too low. Temperature in the home is too high. The system has failed to heat the home.The system has failed to cool the home.HVAC system due for regular maintenance.Auxiliary heat source is running too often.Your Smart Si thermostat auxiliary heat has been called to run when the outdoor temperature exceeds the programmed set point.31
3-YEAR LIMITED WARRANTYecobee warrants that for a period of three (3) years from the date of purchase by the consumer (“Customer”), the ecobee Smart Si thermostat (the “Product”) shall be free of defects in materials and workmanship under normal use and service. During the warranty period, ecobee shall, at its option, repair or replace any defective Products, at no charge. Any replacement and/or repaired device are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. If the product is defective, call Customer Service at 1-877-932-6233. ecobee will make the determination whether a replacement product can be sent to you or whether the product should be returned to the following address: ecobee Customer Service, 250 University Avenue, Suite 400, Toronto, ON M5H 3E5, Canada. In the event of a failure of a Product, Customer may: (a) if Customer did not purchase the Product directly from ecobee, contact the third party contractor from whom the Product was purchased to obtain an equivalent replacement product, provided the contractor determines that the returned Product is defective and Customer is otherwise eligible to receive a replacement product;(b) contact ecobee directly for service assistance at 1-877-932-6233 and ecobee will make the determination whether an advance equivalent replacement Product can be sent to Customer with return shipping supplies (in which case a hold shall be put on Customer’s credit card for the value of the replacement Product until ecobee has received the defective Product). Product should be returned to the following address: ecobee Customer Service, 250 University Avenue, Suite 400, Toronto, ON M5H 3E5, Canada. If the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product, no amount shall be charged to Customer’s credit card; or (c) ship the defective Product directly to ecobee, in which case Customer shall contact ecobee directly at 1-877-932-6233, so ecobee can make the required shipping arrangements. Upon receipt of the defective Product, ecobee will ship an equivalent replacement product to Customer, provided the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product.This warranty does not cover removal or reinstallation costs and shall not apply if the damages were found to be caused by something other than defects in materials or workmanship, including without limitation, if the Product:   was operated/stored in abnormal use or maintenance conditions;   was subject to abuse, neglect, electrical fault, improper handling, accident or acts 32
of nature;   was not installed by a licensed Heating Ventilating and Air Conditioning (HVAC) contractor; or   was installed improperly.ecobee’s sole responsibility shall be to repair or replace the Product within the terms stated above. ECOBEE  SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some US states and Canadian provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.limited to repair and replacement as set forth in this warranty statement. All express and implied warranties for the product, including but not limited to any implied limited to the three-year duration of this limited warranty. No warranties, whether express or implied, will apply after the limited warranty period has expired. Some US states and Canadian provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply.ecobee neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.from jurisdiction to jurisdiction. If you have any questions regarding this warranty, please write ecobee Customer Service, 250 University Avenue, Suite 400, Toronto, ON M5H 3E5, Canada.ApprovalsThis product was designed and built in accordance to RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive.FCC Compliance StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off33
34 and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of FCC rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that maycause undesired operation.Change or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.RF Exposure InformationThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm during normal operation.Industry Canada (IC)Compliance Notice:This device complies with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions:1. This device may not cause interference, and2. This device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d’Industrie Canada applicable aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:1. l’appareil ne doit pas produire de brouillage, et2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.FCC ID: WR9EBSTATSI01 IC: 7981A-EBSTATSI01Warning: Changes or modifications not expressly approved by ecobee Inc. could void the user’s authority to operate the equipment.
RF Exposure Statement:This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separationdistance of at least 20 cm  from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.Cet équipement est conforme avec IC RSS-102 des limites d'exposition aux rayonnements définies pour un environnement non contrôlé. Cet émetteur doit être installé à au moins 20 cm de toute personne et ne doit pas être colocalisé ou fonctionner en association avec une autre antenne ou émetteur.35
© 2014 ecobee250 University Avenue, Suite 400 Toronto, ON M5H 3E5, Canadaecobee is a registered trademark of ecobee inc. All rights reserved.We’re here to helpConnect with us onlinesupport@ecobee.com  |  1.877.932.6233@ecobee facebook.com/ecobee

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