zBoost ZB570-TRI-VLTE Model ZB570-V Signal Booster User Manual ZB575 Manual indd
zBoost, LLC Model ZB570-V Signal Booster ZB575 Manual indd
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Contents
- 1. ZB570_Manual_Rev1
- 2. ZB575_Manual_Rev1
- 3. ZB575X_Manual_Rev1
- 4. ZBC775_Manual_Rev1
- 5. Users Manual
ZB575_Manual_Rev1
zBoost® TRIO ZB575
User Manual
zBoost® products have a 30-day money back guarantee when purchased directly from
zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the
policies of the third party.
1 year manufacturer warranty. Warranty registration at www.zBoost.com
v.314
Models:
• ZB575A
• ZB575V
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
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About zBoost®
zBoost, the leader in cell phone signal boosters, manufactures an award-winning line of cell
phone signal boosters that enhance the performance of your cell phone, smartphone and
wireless data card.
Uses patented technologies and protects the carrier networks.
1-year manufacturer warranty – register your product at www.zBoost.com.
Industry Canada Regulations
IC ID: 5544A-ZB570TRIVLT, 5544A-ZB570TRIALT
This Class B digital apparatus meets all requirements of the Canadian Interference Causing
Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The term “IC:” before the radio certifi cation number only signifi es that Industry Canada technical
specifi cations were met.
RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier
operation. For situations when multiple carrier signals are present, the rating would have to be
reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to
adjacent band users. This power reduction is to be by means of input power or gain reduction and
not by an attenuator at the output of the device.
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence
canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions
suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter
n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les
situations lorsque plusieurs signauxporteurs sont présents, l’évaluation devrait être réduite de
3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences
adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie
d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent
for the use of this device to improve cellular or PCS coverage, must be obtained through your
cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada
document CPC 2-1-05, Section 6.1 available or viewable at:
http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html
Copyright Notice
This manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied,
photocopied, reproduced, translated or reduced to any electronic medium or machine readable
form for distribution. This manual whole or in part, may not be modifi ed without prior consent, in
writing, from zBoost.
Copyright © 2014 by zBoost, Inc.
Trademarks
Wireless Extenders, Wi-Ex, the Wi-Ex logo, zBoost, the zBoost logo and Extending Cell Zones are
registered trademarks of zBoost, Inc.
FCC Requirements
This is a CONSUMER Device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint,
T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this
device. Some providers may not consent to the use of this device on their network. If you are unsure,
contact your provider.
You MUST operate this device with approved antennas and cables as specifi ed by the manufacturer.
Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed wireless
service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
FCC contact information: www.fcc.gov/signal-boosters/registration
FCC Information
FCC ID: SO4ZB570-TRI-VLTE, SO4ZB570-TRI-ALTE
Warning: Changes or modifi cations to this device not expressly approved by zBoost could void the
user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If the equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency
fi elds, the radiating element (antenna) shall be installed such that a minimum separation distance
of 20cm (8in) is maintained from all persons. Additionally, the device must not be used above 10 m
above ground.
Warning
Any product modifi cations that use unauthorized
antennas, cables, and/or coupling devices is no longer
FCC compliant and will void the product warranty.
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
iii iv
Package Contents
⑦
③
④
⑤
⑥
Before you begin, make sure all of the following parts came with your zBoost TRIO:
Literature Contents:
① Setup overview
Product Contents:
② zBoost Base Unit
③ Indoor Antenna
④ Power Supply
⑤ RG-6 Coax Cable (50 ft.)
⑥ External Antenna
⑦ External Antenna Mounting Hardware
Safety Guidelines
In accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating
element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm)
is maintained between the radiating element and the user and/or general population.
Limited Liability
In no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary
or consequential damages, or any damages, whether in an action under contract, negligence,
or any other theory, arising out of or in connection with the set up of, use of, inability to use, or
performance of the information, services, products, and materials available from this manual.
These limitations shall apply notwithstanding any failure of essential purpose of any limited
remedy. Because some jurisdictions do not allow limitations on how long an implied warranty
last, or the exclusion or limitation of liability for consequential or incidental damages, the above
limitations may not apply to you.
For full warranty guidelines, see page 13.
②
SETUP OVERVIEW
①
Safety and Product Warranty Information
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
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Optional Accessories Table of Contents
FCC Requirements ........................................................................................................................i
FCC Information ............................................................................................................................i
Industry Canada Regulations .......................................................................................................ii
Copyright Notice ..........................................................................................................................ii
Trademarks ..................................................................................................................................ii
Safety Guidelines ........................................................................................................................iii
Limited Liability ........................................................................................................................... iii
Safety and Product Warranty Information ................................................................................... iii
Package Contents ........................................................................................................................ iv
Optional Accessories .................................................................................................................... v
Table of Contents .......................................................................................................................... 1
Overview ........................................................................................................................................ 2
Why Indoor Signals Can Be Weak ............................................................................................... 2
Preparing to Set Up Your zBoost Product .................................................................................... 3
Tools Needed .............................................................................................................................. 3
Check for Signal Strength ........................................................................................................... 3
IMPORTANT: Before Installing, Note These Important Factors in Determining Performance ....... 4
Additional Cable Requirements ................................................................................................... 4
Grounding the External Antenna .................................................................................................. 5
Securing Cable with a Drip Loop ................................................................................................. 5
Power Requirements ................................................................................................................... 5
Setting Up Your zBoost Signal Booster ....................................................................................... 6
FIRST: Mount the External Antenna............................................................................................. 6
Antenna Bracket Assembly ......................................................................................................... 6
SECOND: Position the Base Unit ................................................................................................ 7
THIRD: Run the Coaxial Cable .................................................................................................... 7
FOURTH: Connect the zBoost Base Unit to Power ...................................................................... 8
Confi rm That Your zBoost is Working Properly ............................................................................ 8
Improving Your Coverage Area ..................................................................................................... 9
zBoost Base Unit Light Indicators .............................................................................................. 10
Technical Specifi cations ..............................................................................................................11
Frequently Asked Questions ...................................................................................................... 12
Warranty Information .................................................................................................................. 13
The following accessories are authorized for this zBoost product. Please see our website for a
complete selection. To order, call 1-800-871-1612, or visit, www.zBoost.com.
* The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet (2 meters)
from other CMRS (commercial mobile radio service) devices.
Broadcast Antennas - Indoor
CANT-0039 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, Wideband, LTE-
CEL-AWS-PCS (1 dBi)
CANT-0045* Indoor Broadcast Antenna, Wideband Directional Panel, LTE-CEL-AWS-PCS
(8 / 7.5 dBi)
YX052 Indoor Broadcast Antenna, Wideband Omnidirectional Ceiling Mount, LTE-CEL-
AWS-PCS (1 / 2 dBi)
External Antennas - Outdoor
CANT-0040 Outdoor External Antenna, Wideband Omni Directional, LTE-CEL-AWS-PCS
(3 / 5 dBi)
CANT-0042 Outdoor External Antenna, Wideband Directional Log Periodic, LTE-CEL-AWS-PCS
(10 / 12 dBi)
CANT-0043 Window-Mount External Antenna, Wideband Directional Panel, LTE-CEL-AWS-PCS
(6 / 7 dBi)
Coax Cable - To be used in addition to the cable included in your kit
YX030-0W8 8 Inch Window Entry Cable with F-Female Connectors
YX030-15W 15 Foot RG-6 Coaxial Extension Cable with F-Male Connectors
YX030-35W 35 Foot RG-6 Coaxial Extension Cable with F-Male Connectors
YX030-50W 50 Foot RG-6 Coaxial Cable with F-Male Connectors
YX031-100W 100 Foot Low Loss RG-11 Coaxial Cable with F-Male Connectors
Accessories
YX012 Outdoor External Antenna Grounding Kit
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
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Preparing to Set Up Your zBoost Product
Thank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home.
Gone are the days when you had to go to the window upstairs or walk outside to use your cell
phone. Like a skylight that brings sunlight into your home, zBoost TRIO transports and amplifi es the
outdoor 2G/3G and 4G data signal into your home.
Why Indoor Signals Can Be Weak
There are several obstacles that can contribute to the poor reception you receive in your home:
1. Location of the Cell Phone Tower in Relation to Your Home
While cell phone providers have tried to place cell phone towers to provide the best overall
coverage, local ordinances and terrain features can impose restrictions on where these
towers can be placed, thus, limiting the signal strength available at your location.
2. Obstructions Caused by Buildings, Terrain and Trees
Cell phone signals can be completely blocked or refl ected by buildings, walls, trees, hills
and other terrain features resulting in low signal strength.
3. Energy Effi cient Windows
Energy effi cient windows contain a metal fi lm that can affect signal penetration into the
house.
Overview
Tools Needed
The following tools are needed to set up zBoost:
• #2 Phillips screwdriver
• Cellular phone operating in the band supported by your zBoost unit
• Drill (may be required for outdoor or attic antenna placement)
Check for Signal Strength
Before placing a zBoost in your home, make sure that you can place calls on the outside of your
home, in the attic, at roof level or wherever you plan to place the External Antenna. zBoost can only
bring signal into your home when signal reaches the External Antenna. If there is no signal, the
zBoost will not work for you.
Using your cell phone, place a call from an outdoor location to confi rm that enough signal is present
to complete the call. If a weak signal is available at ground level, check the signal strength in your
attic or at roof level location where the signal will likely be stronger and where the External Antenna
can be placed for best performance.
If you can reliably make and receive calls outside your home, then zBoost can bring the signal into
your home.
If only one signal bar is displayed on your cell phone outside, indoor coverage will be
limited to one small room. We recommend placing the External Antenna outside and/or
purchasing a zBoost upgrade External Antenna for increased coverage (see page v).
Note
Cell phone signal bars are approximate and vary from
phone to phone. The number of bars can fl uctuate
widely, depending on the location of the phone, the
position or angle of the phone, weather, etc. Most cell
phone signal meters update every 6 to 10 seconds. An
increase of only one bar typically indicates a 4x to 10x
signal increase.
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
4 5
IMPORTANT: Before Installing, Note These Important Factors in Determining
Performance
1. At least 15 vertical feet is needed between the External Antenna (receives the outside signal)
and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet
will result in decreased performance.
If the antennas are too close together, a solid ORANGE light will appear on the Base Unit -
see the Base Unit Light Indicators section (page 10). To capture the best signal, place the
External Antenna as high as possible.
2. Position the External Antenna vertically and keep it at least 3 feet above any metal.
Additional Cable Requirements
If the distance between the External Antenna and the Base Unit exceeds 50 feet, extension cables
are available on our website. The included cable is RG-6.
The total cable length should not exceed 65 feet unless upgraded cable and/or upgraded External
Antenna (see page v) is used. A longer cable is helpful only if it allows you to place the External
Antenna in a location where you measure stronger signal.
Cable Recommended Length
RG-6 Up to 65 feet
RG-11 Up to 120 feet
Grounding the External Antenna
If the External Antenna is placed outdoors, it must be properly grounded. (See page v for a
recommended grounding kit).
The setup must be in accordance with Article 810 of the National Electric Code (NEC). A listed
antenna discharge unit must be provided for the lead-in coaxial cable per NEC article 8.10.20 or the
shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC
article 8.10.21. Please consult a professional installer or electrician for more information.
Securing Cable with a Drip Loop
If the External Antenna is placed outdoors, create a drip loop with the coaxial cable at the point
where the cable enters the home through an outside wall. This can be done by twisting and
securing the cable into a loop (no less than
4” across) near the entry point. This will help
prevent moisture from gathering at entry
point and leaking into the home. Consult a
professional installer for more information.
Power Requirements
The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the included
power supply. The power supply consumes less than 10W (less than 0.2A).For more information on
power consumption, see “Technical Specifi cations” on page 11.
Warning
The zBoost TRIO base unit MUST only be used with
the provided power adaptor. Use of other power
adaptors will void the warranty and may damage the
unit. Use of other equipment is not FCC approved.
Coax Cable
Exterior Wall
15 ft. of vertical
separation
15 ft. of vertical
separation
15 ft. of vertical
separation
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
6 7
FIRST: Mount the External Antenna
Choosing the best location for the External Antenna
provides the best performance and the largest
area of improved signal. Determine the location
that provides the strongest signal (generally found
on the roof ) using the signal strength indicator on
your cell phone.
In the area of best signal, identify the best
location for attachment of the mounting bracket
– such as an attic cross or main beam and place
the External Antenna at or near that location.
Important: Assemble the External Antenna
mounting bracket as shown below.
Keep the External Antenna at least 3 feet above
any metal such as wiring, A/C ducts, metal siding,
truss plates, etc. When connecting the cable to
the antenna, run the cable straight down from the
antenna. Avoid draping the coax near the antenna.
Antenna Bracket Assembly
IMPORTANT: Incorrectly mounting the External
Antenna to the mounting bracket (see fi gure A)
will impede performance. Ensure that the External
Antenna is properly positioned in the mounting bracket
as pictured.
To mount antenna to a pole: Attach bottom of antenna
to pole bracket as pictured. Use U-Bolt to secure bracket
to pole and fasten.
To mount antenna to a fl at surface: Attach bottom
of antenna to pole bracket as pictured. Secure bracket
to desired surface using provided screws. Use of the
Saddle and U-Bolt are not necessary for this option.
Setting Up Your zBoost Signal Booster SECOND: Position the Base Unit
Assemble the Base Unit and Indoor
Antenna and position the antenna
vertically. This Base Unit uses an omni-
directional antenna that delivers signal
in a circular pattern around the antenna.
Place the Base Unit in desired location –
where you want to create a Cell Zone™
For the widest possible signal area, it is
recommended that you position the Base
Unit near the middle of a room. The Base
Unit can be placed on a fl at surface (e.g.,
a bookshelf, desk, end table, etc.) and
performs best when located at least 4
feet above the fl oor or approximately the
height of a cell phone when it is typically
in use (avoid placing the Base Unit on the
fl oor).
Keep the Base Unit at least 2 feet away
from other cords, metal objects or other wireless devices such as wireless routers or wireless
access points. The zBoost TRIO performs best when there are no obstructions between the zBoost
Base Unit and your mobile device.
Note: The Base Unit can be easily mounted on a wall by fi rst removing the bracket from the Base
Unit (see “zBoost Base Unit Assembly” above) and using 2 mounting screws (not provided) to affi x
to wall - keeping the antenna vertical.
Remember, the zBoost TRIO requires
at least 15 feet of vertical separation
between the Base Unit and the External
Antenna. Generally, increasing this
distance (up to 40 feet) will increase
the performance and decreasing the
distance will limit zBoost performance.
THIRD: Run the Coaxial Cable
Use the provided 50 feet of RG-6 coax
cable to connect the External Antenna
and the Base Unit. Run the cable along
a descending pipe or through a wall
that leads closest to the location of the
Base Unit.
To run the cable from exterior to
interior through a window, an 8 inch
window-entry cable is available for
purchase (Part: YX030-08W). Should
you need additional cable length, 15 foot, RG-6 extensions (Part: YX030-15W) are available at
www.zBoost.com.
Please note: the maximum recommended length for RG-6 is 65 ft. For lengths above 65 feet,
upgrade to RG-11. Maximum recommended length for RG-11 is 120 feet.
NOTE: Refrain from securing cable or drilling holes until the system has been tested.
15 ft. of vertical
separation
15 ft. of vertical
separation
15 ft. of vertical
separation
Pole Bracket
Saddle
U-Bolt
Figure A
Note
Avoid placing the External Antenna near metal such as
wiring, A/C ducts, metal siding, truss plates, etc.
When connecting the cable to the antenna, run the
cable straight down from the antenna. Avoid draping
the coax near the antenna.
zBoost Base Unit
Power Supply
Indoor Antenna
Coaxial Cable
Base Unit Bracket
zBoost Base Unit Assembly
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
8 9
FOURTH: Connect the zBoost Base Unit to Power
Connect the zBoost Base Unit to the provided power supply and plug into a power outlet.
Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30
seconds, a series of GREEN fl ashes will indicate the quality of your setup. Following this, a solid
GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the
Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd
the increased signal coverage is acceptable, however, no additional adjustments are needed. See
“zBoost Base Unit Light Indicators” on page 10) for more information.
Confi rm That Your zBoost is Working Properly
When your zBoost system is in place and fully connected, walk throughout your home and verify
that you can place calls and have fast, reliable data speeds. If the signal strength has improved,
your zBoost is working. Remember, coverage varies based on outdoor signal level, home
construction, and antenna placement. Coverage in adjoining rooms will be reduced by walls and
building materials.
Note
Cell phone signal bars are approximate and vary from
phone to phone. The number of bars can fl uctuate
widely, depending on the location of the phone, the
position or angle of the phone, weather, etc. Most cell
phone signal meters update every 6 to 10 seconds. An
increase of only one bar typically indicates a 4x to 10x
signal increase.
Improving Your Coverage Area
Should you desire to improve coverage, you may:
• Relocate the External Antenna in order to capture a better signal –higher is usually better.
• Increase the distance between the Indoor Antenna and the External Antenna.
• Purchase an upgrade antenna available at www.zBoost.com
NOTE: The zBoost ZB575 requires at least 15 feet of vertical separation between the Base Unit
and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the
performance and decreasing the distance will limit zBoost performance.
Keep the Base Unit off the fl oor and at least 2 feet away from other cords, metal objects or other
wireless devices such as wireless routers or wireless access points. The zBoost TRIO performs
best when there are no obstructions between the zBoost Base Unit and your mobile device.
zBoost Base Unit
Power Supply
Indoor Antenna
Coaxial Cable
External Antenna
zBoo
st
Indoor Antenna
Pole Bracket
Saddle
U-Bolt
15 ft. of vertical
separation
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
10 11
zBoost Base Unit Light Indicators Technical Specifi cations
This product is covered by patent US 7,706,744. Other U.S. and foreign patents pending.
Product Specifi cations for zBoost TRIO ZB575-V
Specs for VLTE Band Specs for PCS Band Specs for CEL Band
Frequency Uplink: 776—787 MHz
Downlink: 746—757 MHz
Uplink: 1850—1910 MHz
Downlink: 1930—1990 MHz
Uplink: 824—849 MHz
Downlink: 869—894 MHz
Band supported 13 A, D, B, E, F, C A, B, A’, B’
System gain 61 dB 70 dB 62 dB
Output power 3 dBm 4 dBm 3 dBm
Networks LTE (Verizon) CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS,
HSPA, 3G
General Specifi cations
Power Consumption 3W standby; 7W max signal - 2.5A Max
Wall Supply Input ; Voltage 100-240VAC, 50-60 Hz; 5.0VDC
Input and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 Ohm
System Certifi cations FCC Parts 15 & 20, Industry Canada
Base Unit Size and Weight 5” x 7” x 1.25” – 9 oz.
Operating Conditions Indoor Use Only (40° - 105° F)
Coverage (open areas) Up to 2,500 sq. ft.
Product Specifi cations for zBoost TRIO ZB575-A
Specs for ALTE Band Specs for PCS Band Specs for CEL Band
Frequency Uplink: 704—716 MHz
Downlink: 734—746 MHz
Uplink: 1850—1910 MHz
Downlink: 1930—1990 MHz
Uplink: 824—849 MHz
Downlink: 869—894 MHz
Band supported 17 A, D, B, E, F, C A, B, A’, B’
System gain 61 dB 70 dB 62 dB
Output power 3 dBm 4 dBm 3 dBm
Networks LTE (AT&T) CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS,
HSPA, 3G
General Specifi cations
Power Consumption 3W standby; 7W max signal - 2.5A Max
Wall Supply Input ; Voltage 100-240VAC, 50-60 Hz; 5.0VDC
Input and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 Ohm
System Certifi cations FCC Parts 15 & 20, Industry Canada
Base Unit Size and Weight 5” x 7” x 1.25” – 9 oz.
Operating Conditions Indoor Use Only (40° - 105° F)
Coverage (open areas) Up to 2,500 sq. ft.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For
situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB,
especially where the output signal is re-radiated and can cause interference to adjacent band users.
This power reduction is to be by means of input power or gain reduction and not by an attenuator at
the output of the device.
During Initial Power Up
Light Mode Status Solution
Cycle RED,
GREEN,
ORANGE
System is
powering up.
Please allow up
to 30 seconds.
N/A
Flashing
GREEN
BASE UNIT will
fl ash GREEN
once for every
2 dB less than
optimal system
gain. Three
fl ashes or less
indicates the
system will still
operate properly.
1. Unplug the BASE UNIT power supply.
2. Relocate the EXTERNAL ANTENNA to pick up the
strongest signal from your wireless carrier.
3. Move the EXTERNAL ANTENNA as far away from the
INDOOR ANTENNA as possible, with at least 15 ft. of
vertical separation (height difference).
4. Plug the BASE UNIT power supply back in.
5. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #1
After Initial Power Up
Light Mode Status Solution
SOLID
GREEN
zBoost is ready. N/A
Flashing
GREEN
zBoost is in use. N/A
SOLID
ORANGE
EXTERNAL
ANTENNA
and INDOOR
ANTENNA
are too close
together.
1. Unplug the BASE UNIT power supply.
2. Move the EXTERNAL ANTENNA as far away from the
INDOOR ANTENNA as possible, with at least 15 ft. of
vertical separation (height difference).
3. Plug the BASE UNIT power supply back in.
4. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #2
SOLID RED Signal from the
carrier’s cell
tower is too
strong for the
BASE UNIT to
operate properly.
1. Unplug the BASE UNIT power supply.
2. Relocate the EXTERNAL ANTENNA to another spot.
3. If you have a directional antenna re-aim it to reduce
carrier signal strength.
4. Plug the BASE UNIT power supply back in.
5. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #3
Flashing
RED
Excessive
electronic noise
in the system –
the BASE UNIT
will not operate.
^ Refer to Solution #2
zBoost® TRIO ZB575 Manual zBoost® TRIO ZB575 Manual
12 13
Frequently Asked Questions
What can I expect my cell phone signal range and strength to be inside my home?
The closer you are to the base, the stronger the signal. This will vary with different conditions. Some
of the conditions that will affect the improved data coverage area are signal strength outdoors, the
type of building materials in the home, the placement of the unit and the antenna’s proximity to
cellular towers.
You can expect that your indoor coverage will be improved. You will experience faster, more reliable
data where you didn’t before. The degree of improvement will depend upon many factors. The
intent of zBoost products are to bring outside coverage inside. Just as the signal bars move up and
down when outside, the boosted signal will fl uctuate in a similar fashion.
Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal?
The zBoost unit will not help your WiFi service. The WiFi in your home operates on a different
frequency.
Why isn’t my cell phone indicating more signal with more bars?
You may not always observe more bars on your signal meter because of the signal spreading out
from the antenna. If your phone has a dB meter, 3dB is a signifi cant increase of 2x, 6dB is 4x, and
10dB is 10x. On a four bar phone, one "bar" equals about 10dB.
The increase in signal you will see depends upon:
• The level of signal at the External Antenna (outdoor)
• The care of the antenna placement (two feet away from metal, adequate antenna
separation [15 vertical feet of separation is recommended])
• The signal already present inside (related to building losses)
• The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly
with distance.)
There are usually several mobile devices in use at one time in my home, will your product
boost all of our signals simultaneously?
The zBoost TRIO is designed to cover multiple signals simultaneously and will allow multiple users
to operate at the same time.
Does the zBoost work if you have no bars?
No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your
best signal is 1 bar at the External Antenna, your coverage will be limited to a small room. You
could improve that with an upgraded antenna (See page v).
Limited 1 Year Manufacturer Warranty
Warranty Registration at www.zBoost.com
zBoost warrants every zBoost product to be free from defects in material and workmanship under
normal use for the warranty period of one year.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other
documentation showing the product purchased and the purchase date is considered proof of
purchase. This limited warranty extends only to the original consumer purchaser or any person
receiving the product as a gift from the original consumer purchaser and to no other purchaser or
transferee.
What is Covered?
Warranty coverage begins the day you purchase the product. For one year from the original date,
the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished
or comparable product (whichever is deemed necessary by zBoost) if it becomes defective or
inoperative. The exchange will be made without charge to you for parts and labor. You will be
responsible for the cost of shipping to the location designated by zBoost.
All products, including replacement products, are covered only for the original warranty period.
When the warranty on the original product expires, the warranty on the replacement product also
expires.
What is Excluded?
Your warranty does NOT cover:
• Labor charges for set up of the unit.
• Product replacement because of misuse, accident, lightning damage, unauthorized repair or
other cause not within the control of zBoost.
• Incidental or consequential damages resulting from the product. Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply
to you.
• Any modifi cations or other changes to the product, including but not limited to software or
hardware modifi cations in any way other than as expressly authorized by zBoost will void
this limited warranty.
• Product that has been modifi ed or adapted to enable it to operate in any country other than
the country for which it was designed, manufactured, approved and/or authorized, or repair
of products damaged by these modifi cations.
Warranty Information
zBoost® TRIO ZB575 Manual
14
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Also, keep the
original box and packing material in case you need to return your product.
Before requesting repair service…
Make sure you have at least 15 feet of vertical separation between External Antenna and Base Unit
and that the External Antenna is at least 3 feet above metal.
If red light is on, system is receiving signals from either the mobile device or the base station
transceiver which are too strong for proper operation. Please unplug your system. Re-orient your
External Antenna and/or Base Unit to reduce the excessive signal source. Plug your system back
in. If still solid red, call customer support 1-800-871-1612.
To get warranty service…
Warranty service will be provided by zBoost. If you believe you need service for your unit,
contact zBoost at 1-800-871-1612 or support@zBoost.com. A representative will go through a
diagnostic checklist with you. If it is determined that the product needs to be returned for service or
exchanged, you will receive a return merchandise authorization (RMA) number. The representative
will give you complete shipping details. Do not return products to zBoost without a Return
Authorization Number (RMA).
To get out of warranty service…
To obtain out of warranty service, contact zBoost at 1-800-871-1612 or support@zBoost.com for
information on the possibility of any costs for repair or replacement of out-of-warranty products.
Reminder
Record the model and serial number found on the product below:
Model #: ___________________________________
Serial #: ___________________________________
Purchase Date: _____________________________