Cisco Systems RTBIZ0352 Cisco Unified IP Endpoint 9951 with BT Module User Manual 9951 User Manual 44 57

Cisco Systems Inc Cisco Unified IP Endpoint 9951 with BT Module 9951 User Manual 44 57

9951-User-Manual-44-57

32 OL-19963-01 Cisco Unified IP Phone 9971The Cisco Unified IP Phone 9971 provides these features: • Phone connections • Wireless connection and bluetooth • Footstand • Phone-display viewing angle • Buttons and hardware • Phone screen • Power-save mode • Phone-display cleaning • Handset restPhone ConnectionsYour system administrator can help you connect your phone to the corporate IP telephony network.
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 33 1DC adapter port (DC48V) 6Handset port2AC-to-DC power supply (optional for the network port connection but required for a wifi connection)7Analog headset port (headset optional)3AC power wall plug (optional) 8USB port4Network port (10/100/1000 SW) with IEEE 802.3af and 802.3at power enabled9Anti-theft security connector (lock optional)5Computer port (10/100/1000 PC)193117892345671ComputerNetworkComputerNetwork
34 OL-19963-01 Note Each USB port supports a maximum of five supported and nonsupported devices that are connected to the phone. Each device connected to the phone is included in the maximum device count. For example, your phone can support five USB devices (such as three Cisco Unified IP Color Key Expansion modules, one hub, and one other standard USB device) on the side port and five additional standard USB devices on the back port. (Many third-party USB products count as several USB devices.) For more information, see your system administrator.1USB port 3Speaker port for output to optional external speakers2Cisco Unified IP Phone Expansion Module 7917 connector4Microphone port for input from optional external microphone
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 35 Wireless Connection and BluetoothYour phone can be connected to a wireless network using 802.11a or 802.11b/g, but your system administrator sets up the connection. For more information, see your system administrator.Your phone supports Bluetooth Class 2 technology when the headsets support Bluetooth. You can add and connect up to five Bluetooth headsets to your phone, but the last Bluetooth headset connected becomes the default for use with the phone.Related TopicBluetooth Headsets, page 111
36 OL-19963-01 FootstandIf your phone is placed on a table or desk, connect the footstand to the back of the phone. 1Insert the curved connectors into the lower slots.2Lift the footstand until the connectors snap into the upper slots.11222211193118
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 37 Phone Display Viewing AngleThe viewing angle of the phone display can be adjusted according to your preference.Change Display Viewing AngleHold the handset and cradle with your left hand, hold the right side of the bezel (to the right of the display) with your right hand, and then move your hands back and forth in opposite directions to adjust the angle. Buttons and HardwareYour phone provides quick access to your phone lines, features, and call sessions: • Use the feature buttons (on the left) to view calls on a line or access features such as speed dial or All Calls. • Use the call session buttons (on the right) to perform tasks such as making a call, answering a call, or resuming a held call. Each call on your phone is associated with a session button.193119
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Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 39 1Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons for an active call or call on hold) and available softkeys. Phone screen items, such as menu options and softkeys, are touch-sensitive.2Session buttons Each represents a call session and takes the default action for that session. For example, pressing the session button for a ringing call answers the call, while pressing the session button for a held call resumes the call.Color LEDs reflect the call state. LEDs can flash (blink on and off rapidly), pulse (alternately dim and brighten), or appear solid (glow without interruption). • Flashing amber —Ringing call. Pressing this button answers the call. • Solid green —May be a connected call or an outgoing call that is not yet connected. If the call is connected, pressing this button displays the call details or the participants of a conference call. If the call is not yet connected, pressing this button ends the call. • Pulsing green —Held call. Pressing this button resumes the held call. • Solid red —Shared line in-use remotely. Pressing this button allows you to barge in on the call (if Barge is enabled). • Pulsing red —Shared line call put on hold remotely. Pressing this button resumes the held call.Icons next to the session buttons indicate an action for that session. For example, pressing the session button with a Missed Calls icon displays your missed calls, and pressing the session button with a Voicemail icon accesses your voice messaging system.(The position of the session buttons can be reversed with the position of the programmable feature buttons on phones that use a locale with a right-to-left reading orientation, such as Hebrew and Arabic.) 3Back button Returns to the previous screen or menu.4Release button Ends a connected call or session.
40 OL-19963-01 5Navigation pad and Select buttonThe four-way Navigation pad allows you to scroll through menus, highlight items, and move within a text input field.The Select button (center of the Navigation pad) allows you to select a highlighted item, disable the phone screen for cleaning, or enable the phone screen if it is in power-save mode.The Select button is lit (white) when the phone is in power-save mode.6Conference button Creates a conference call.7Hold button Places a connected call on hold.8Transfer button Transfers a call.9Key pad Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item number).10 Speakerphone button Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green. The speakerphone audio path does not change until a new default audio path is selected (for example, by picking up the handset).If external speakers are connected, the Speakerphone button selects them as the default audio path.11 Mute button Toggles the microphone on or off during a call. When the microphone is muted, the button is lit red.12 Headset button Selects the wired or wireless headset as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green. A headset icon in the phone screen header line indicates the headset is the default audio path. This audio path does not change until a new default audio path is selected (for example, by picking up the handset).13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook).Silences the ringer on the phone if an incoming call is ringing.14 Messages button Auto-dials your voicemail system (varies by system).
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 41 15 Applications button Opens/closes the Applications menu. Depending on how your system administrator sets up the phone, use it to access applications such as call history, preferences, and phone information.16 Contacts button Opens/closes the Contacts menu. Depending on how your system administrator sets up the phone, use it to access personal directory, corporate directory, or call history.17 Phone display Can be positioned to your preferred viewing angle.18 Programmable feature buttonsCorrespond to phone lines, speed dials, and calling features.Pressing a button for a phone line displays the active calls for that line.If you have multiple lines, you may have an All Calls button that displays a consolidated list of all calls from all lines (oldest at the top). Then, it is recommended that you keep your phone in the All Calls view.Color LEDs indicate the line state: • Amber —Ringing call on this line • Green —Active or held call on this line • Red —Shared line in-use remotely(The position of the programmable feature buttons can be reversed with the position of the session buttons on phones that use a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)19 Handset with light strip The handset light strip lights up to indicate a ringing call (flashing red) or a new voice message (steady red).
42 OL-19963-01 Phone ScreenThe way that your system administrator set up your phone determines what is displayed on your phone screen.Phone with Single Line1Header Displays the date and time, and information (such as phone number) about the selected line.2Primary line label Displays the primary line phone information.
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 43 Phone with Multiple LinesIf you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines. If you handle many calls at one time, it is recommended that you use the Answer button to answer the oldest incoming call without having to scroll down the call list and select the call. For more information, see your system administrator.3Session labels Display information (such as call status and duration) about active calls associated with the selected line. Calls are displayed in order of the oldest (at the top) to the newest.4New Call icon A touch-sensitive icon you can press to make a new call.5Softkeys Touch-sensitive softkey options for the selected (highlighted) call only.If you select a different call (by pressing a feature button or the Navigation pad, or by answering a ringing call), the softkey options may change.
44 OL-19963-01 1Header Displays the date and time, and information (such as phone number) about the selected line.(If you are on a call and highlight the header instead of a call, the softkeys that display are the same as those that display when the phone is idle. This is useful, for example, if you want to access the Forward All or New Call softkeys while you are on a call.)2Session label (for connected call)Displays information (such as call status and duration) about a connected call on the selected line. 3Session labels (for held calls)Display information (such as call status and duration) about held calls associated with the selected line. Calls are displayed on the right side of the phone screen from the oldest (at the top) to the newest.Pressing the session button next to a Held Call icon resumes the held call for that session.4Softkeys Touch-sensitive softkey options.5Answer label Displays if your system administrator has assigned the Answer feature to the programmable feature button.Pressing this label or the corresponding button answers the oldest incoming call without having to scroll down the call list and select the call.
Your PhoneCisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 45 Phone Screen Navigation and Item Selection6Speed-dial label Displays if you or your system administrator assigned a speed dial to the programmable feature button.7Nonprimary line labelsDisplay information about nonprimary phone lines.8All Calls label Displays if the All Calls feature is enabled. Pressing the corresponding button displays all calls on all lines.Calls are displayed on the right side of the phone screen from the oldest (at the top) to the newest.When you are on a call, pressing All Calls once selects the current call or the first call on the list; pressing All Calls twice selects the header. With the header selected, the softkeys that display are the same as those that display when the phone is idle. This is useful, for example, if you have multiple calls on your phone and want to access the New Call softkey.Using the All Calls feature is recommended highly if you have multiple lines on your phone.9Primary line label Displays information about the primary phone line.Look for the blue icon on the line label to see which line is selected. In this case, the primary line is selected, and the information displayed is for the primary line only. Task Action ExampleScroll to highlight an item. Press the Navigation pad. Highlight a call from the missed call list.Scroll to a different page (of a listing) by touch.Quickly press and drag your finger on the list in the direction you wish the page to move (flick scroll).Flick scroll to display the next page of the placed calls list.Select a touch-sensitive item (press once).Press the item on the phone screen.Press the Preferences application to open it.Select a touch-sensitive item to perform the default action (double-tap).Double-tap an item in a listing. Double-tap a call history item to dial the number.Select an item by number. Press the corresponding number on the keypad.Press 2 to select the second item in the Applications menu.

Navigation menu