NCR RSD Atlanta 7730GAI Electronic Pricing Transmitter User Manual Manual Front
NCR Corporation, RSD - Atlanta Electronic Pricing Transmitter Manual Front
Contents
Manual Front
NCR DecisioNet™ System
Release 3.0
Installation and Service
Guide
B005-0000-1247
Issue A
The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
DecisioNet is a trademark of NCR Corporation.
Microsoft Windows NT, Windows NT, and Windows 2000 are registered trademarks of Microsoft
Corporation.
pcAnwhere is a trademark of Symantec Corporation.
UNIX is a registered trademark in the United States and other countries, exclusively licensed through
X/OPEN Company Limited.
Timbuktu is a registered trademark of Netopia, Inc.
BarTender is a registered trademark of Sea Gull Scientific Systems, Inc.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this
document, consult with your NCR representative or NCR office for information that is applicable and
current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Retail Solutions Group−Atlanta
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2001
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
Installation and Service Guide iii
Preface
This guide describes the installation, configuration, and service of the
NCR DecisioNet System hardware and software.
iv Installation and Service Guide
Installation and Service Guide v
Table of Contents
Chapter 1: Introduction
About This Guide....................................................... 1-1
Chapter Summaries............................................. 1-2
Information Sources............................................. 1-3
Chapter 2: Preparing the Installation Site
Preparing the Site....................................................... 2-1
Customer Responsibilities.......................................... 2-2
Power, Grounding and Distribution Requirements.. 2-3
Power Requirements............................................ 2-3
Grounding Requirements.................................... 2-4
Power Distribution Requirements....................... 2-4
Environmental Requirements.................................... 2-6
Temperature and Humidity................................. 2-6
CBS................................................................... 2-6
ESL (Standard Size and Small Size)................. 2-7
ESL (Freezer).................................................... 2-7
ESL (Signage)................................................... 2-8
Altitude and Temperature................................... 2-8
Health and Safety................................................. 2-9
Component Characteristics.......................................2-10
CBS......................................................................2-10
CBS Power Supply..............................................2-11
Antennas.............................................................2-12
Transmit Antenna...........................................2-12
Receive Antenna.............................................2-12
ESLs.....................................................................2-13
ESL, Standard Size..........................................2-13
ESL, Small Size................................................2-14
vi Installation and Service Guide
ESL, Small Signage..........................................2-14
ESL, Large Signage .........................................2-15
ESL Displays and Symbols..................................2-15
1x8-Character, Standard Size..........................2-15
4+8-Character, Standard Size.........................2-16
2x5-Character, Small Size ...............................2-16
1x6-Character, Small Signage.........................2-16
2x6-Character, Large Signage.........................2-17
Chapter 3: Installing the Hardware Infrastructure
Chapter Overview...................................................... 3-1
Installation Recommendations............................. 3-2
General Layout Instructions................................ 3-3
Tools and Supplies............................................... 3-4
CBS Installation.......................................................... 3-5
CBS Ethernet Cable Connections........................ 3-5
CBS Numbering............................................... 3-6
CBS Power Supply Cable Connections............... 3-7
EU/EC Installations......................................... 3-8
Sample Store Cabling....................................... 3-9
CBS Cables......................................................3-10
CBS Connectors and Status Lights .....................3-13
Data Connectors..............................................3-13
Power Receptacle............................................3-13
CBS Status Lights............................................3-14
CBS Identification................................................3-15
CBS Installation...................................................3-16
Preferred CBS Mounting Solution..................3-18
Connecting Ethernet Data Cables.......................3-18
Connecting the Ethernet Hub to the
Primary CBS....................................................3-18
Installation and Service Guide vii
Connecting Secondary CBSs...........................3-20
Connecting Power Supply Cables......................3-21
Connecting CBS Power Supplies to
AC Power........................................................3-21
Connecting CBS Power Supplies to CBSs......3-21
CBS Antennas .....................................................3-23
Installing CBS Antennas .....................................3-24
Mounting an Antenna on a T-bar...................3-24
Securing an Antenna to a Wall.......................3-25
Hanging an Antenna from a Roof Truss........3-26
CBS Hardware Configuration.............................3-28
Configure the DHCP Service..........................3-28
Manual Allocation on a Windows NT Server.3-28
Verify Communication Links..........................3-31
Chapter 4: Installing DecisioNet Software on a Windows NT or
Windows 2000 System
System Environment for Windows NT...................... 4-1
`DecisioNet Software for Windows NT and
Windows 2000............................................................ 4-2
DecisioNet Software Installation.......................... 4-2
Installing the Base Software Package............... 4-3
Installing the Scan-Merge Package.................. 4-4
Installing the Application Development
Environment Package ...................................... 4-5
Uninstalling DecisioNet Software........................ 4-6
Configuring the DecisioNet System.................... 4-6
Chapter 5: DecisioNet Software Installation on an NCR UNIX
System (Delayed Deliverable)
System Environment for NCR UNIX......................... 5-1
DecisioNet Software for NCR UNIX......................... 5-2
viii Installation and Service Guide
Chapter 6: Configuring the DecisioNet System Environment
Overview.................................................................... 6-1
XML File Format.................................................. 6-2
Identifying a Parameter in an XML Format
File.................................................................... 6-2
Commented Information ................................. 6-3
Using an Editor to Locate a Parameter............ 6-3
Configuration File Comments.............................. 6-4
Setting Performance Boost in Windows NT 4.0 .. 6-5
Starting a Windows NT DecisioNet System........ 6-5
Configuring the DecisioNet System.......................... 6-6
CBS Configuration............................................... 6-6
Hostname......................................................... 6-6
IP Address........................................................ 6-6
Static IP Addressing......................................... 6-7
Dynamic IP Adressing ..................................... 6-7
Setting CBS Parameters................................... 6-7
Application Configuration................................... 6-9
DecisioNet Configuration file
(dnconfig.xml).............................................. 6-9
DecisioNet Task Manager (taskman.cfg)........6-14
About Passwords.......................................................6-16
Maintaining Username/ Password.....................6-16
Chapter 7: Testing and Troubleshooting
CBS Diagnostics and Troubleshooting....................... 7-1
Ethernet Communication Diagnostic Tools..... 7-1
CBS Communications Diagnostic Tools........... 7-2
System Error Log............................................. 7-2
Site-specific RF Certification Reference........... 7-2
Ethernet Communication Diagnostic Tools............... 7-4
Installation and Service Guide ix
arp (ARP table query).......................................... 7-4
ipconfig (IP configuration query)......................... 7-4
netstat (network status query)............................. 7-5
ping (connection query)....................................... 7-6
Network Monitor................................................. 7-6
Station Statistics................................................ 7-6
Detail Screen.................................................... 7-7
Performance Monitor........................................... 7-8
CBS Communications Diagnostic Tools..................... 7-9
CBS Status Lights................................................. 7-9
dncbsmtest...........................................................7-10
Obtain CBS Configuration Information..........7-11
Obtain CBS Diagnostic Information................7-12
Obtain CBS Tallies...........................................7-13
Configure CBS Parameters.............................7-13
Configure RF Parameters................................7-14
Configure Frequency Hopping Tables...........7-14
System Error Log......................................................7-15
Windows NT System Event Log.........................7-15
Bedcheck.............................................................7-16
Sending a Bedcheck Request by Serial
Number...........................................................7-17
Troubleshooting DecisioNet System Problems.........7-18
ESL Troubleshooting...........................................7-18
General Performance Troubleshooting..............7-20
CBS Troubleshooting..........................................7-20
Coverage Troubleshooting..................................7-23
Chapter 8: Maintenance
Replacing DecisioNet Hardware............................... 8-1
Replacing a CBS................................................... 8-2
x Installation and Service Guide
Replacing Antennas............................................. 8-3
Replacing a Receive Antenna.......................... 8-3
Replacing a Transmit Antenna........................ 8-3
Replacing a Power Supply................................... 8-4
Battery Replacement.................................................. 8-5
Updating a CBS's Firmware Images.......................... 8-6
Appendix A: Parts Order Information
CBS............................................................................ A-1
Model Number.................................................... A-1
Major Model Code.............................................. A-1
Sub Model Code.................................................. A-1
Language Code................................................... A-2
Power Code......................................................... A-2
Kit Numbers........................................................ A-3
Cable Numbers................................................... A-4
Appendix B: DecisioNet Configuration Files
DecisioNet CBs Configuration file
(dncbsconfig.xml)...........................................B-1
DecisioNet Configuration file (dnconfig.xml).B-1
DecisioNet Task Manager Configuration file
(taskman.cfg)..................................................B-43
DecisioNet Host Bridge Configuration file
(dnhostbridge.xml).......................................B-44
Glossary
Index
Installation and Service Guide xi
xii Installation and Service Guide
Revision Record
Issue Date Remarks
A Apr 01 First printing
Installation and Service Guide xiii
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by
unauthorized modification of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by NCR. The correction of
interference caused by such unauthorized modification, substitution or attachment
will be the responsibility of the user. The user is cautioned that changes or
modifications not expressly approved by NCR may void the user’s authority to
operate the equipment.
Warning: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.
Voluntary Control Council For Interference (VCCI)
xiv Installation and Service Guide