NCR RSD Atlanta 7730GAI Electronic Pricing Transmitter User Manual Manual Front
NCR Corporation, RSD - Atlanta Electronic Pricing Transmitter Manual Front
Contents
Manual Front
NCR DecisioNet™ System Release 3.0 Installation and Service Guide B005-0000-1247 Issue A The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. DecisioNet is a trademark of NCR Corporation. Microsoft Windows NT, Windows NT, and Windows 2000 are registered trademarks of Microsoft Corporation. pcAnwhere is a trademark of Symantec Corporation. UNIX is a registered trademark in the United States and other countries, exclusively licensed through X/OPEN Company Limited. Timbuktu is a registered trademark of Netopia, Inc. BarTender is a registered trademark of Sea Gull Scientific Systems, Inc. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Retail Solutions Group−Atlanta NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096 Copyright © 2001 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved Installation and Service Guide Preface This guide describes the installation, configuration, and service of the NCR DecisioNet System hardware and software. iii iv Installation and Service Guide Installation and Service Guide Table of Contents Chapter 1: Introduction About This Guide ....................................................... 1-1 Chapter Summaries ............................................. 1-2 Information Sources............................................. 1-3 Chapter 2: Preparing the Installation Site Preparing the Site....................................................... 2-1 Customer Responsibilities.......................................... 2-2 Power, Grounding and Distribution Requirements .. 2-3 Power Requirements............................................ 2-3 Grounding Requirements .................................... 2-4 Power Distribution Requirements ....................... 2-4 Environmental Requirements .................................... 2-6 Temperature and Humidity................................. 2-6 CBS ................................................................... 2-6 ESL (Standard Size and Small Size)................. 2-7 ESL (Freezer).................................................... 2-7 ESL (Signage) ................................................... 2-8 Altitude and Temperature ................................... 2-8 Health and Safety................................................. 2-9 Component Characteristics.......................................2-10 CBS ......................................................................2-10 CBS Power Supply ..............................................2-11 Antennas .............................................................2-12 Transmit Antenna ...........................................2-12 Receive Antenna .............................................2-12 ESLs .....................................................................2-13 ESL, Standard Size ..........................................2-13 ESL, Small Size ................................................2-14 vi Installation and Service Guide ESL, Small Signage..........................................2-14 ESL, Large Signage .........................................2-15 ESL Displays and Symbols..................................2-15 1x8-Character, Standard Size..........................2-15 4+8-Character, Standard Size .........................2-16 2x5-Character, Small Size ...............................2-16 1x6-Character, Small Signage .........................2-16 2x6-Character, Large Signage .........................2-17 Chapter 3: Installing the Hardware Infrastructure Chapter Overview...................................................... 3-1 Installation Recommendations............................. 3-2 General Layout Instructions ................................ 3-3 Tools and Supplies ............................................... 3-4 CBS Installation .......................................................... 3-5 CBS Ethernet Cable Connections ........................ 3-5 CBS Numbering ............................................... 3-6 CBS Power Supply Cable Connections ............... 3-7 EU/EC Installations ......................................... 3-8 Sample Store Cabling....................................... 3-9 CBS Cables ......................................................3-10 CBS Connectors and Status Lights .....................3-13 Data Connectors..............................................3-13 Power Receptacle ............................................3-13 CBS Status Lights ............................................3-14 CBS Identification................................................3-15 CBS Installation ...................................................3-16 Preferred CBS Mounting Solution..................3-18 Connecting Ethernet Data Cables.......................3-18 Connecting the Ethernet Hub to the Primary CBS ....................................................3-18 Installation and Service Guide Connecting Secondary CBSs...........................3-20 Connecting Power Supply Cables ......................3-21 Connecting CBS Power Supplies to AC Power ........................................................3-21 Connecting CBS Power Supplies to CBSs ......3-21 CBS Antennas .....................................................3-23 Installing CBS Antennas .....................................3-24 Mounting an Antenna on a T-bar ...................3-24 Securing an Antenna to a Wall.......................3-25 Hanging an Antenna from a Roof Truss ........3-26 CBS Hardware Configuration.............................3-28 Configure the DHCP Service..........................3-28 Manual Allocation on a Windows NT Server.3-28 Verify Communication Links..........................3-31 Chapter 4: Installing DecisioNet Software on a Windows NT or Windows 2000 System System Environment for Windows NT...................... 4-1 `DecisioNet Software for Windows NT and Windows 2000 ............................................................ 4-2 DecisioNet Software Installation.......................... 4-2 Installing the Base Software Package............... 4-3 Installing the Scan-Merge Package .................. 4-4 Installing the Application Development Environment Package ...................................... 4-5 Uninstalling DecisioNet Software........................ 4-6 Configuring the DecisioNet System .................... 4-6 Chapter 5: DecisioNet Software Installation on an NCR UNIX System (Delayed Deliverable) System Environment for NCR UNIX......................... 5-1 DecisioNet Software for NCR UNIX ......................... 5-2 vii viii Installation and Service Guide Chapter 6: Configuring the DecisioNet System Environment Overview.................................................................... 6-1 XML File Format .................................................. 6-2 Identifying a Parameter in an XML Format File .................................................................... 6-2 Commented Information ................................. 6-3 Using an Editor to Locate a Parameter ............ 6-3 Configuration File Comments.............................. 6-4 Setting Performance Boost in Windows NT 4.0 .. 6-5 Starting a Windows NT DecisioNet System ........ 6-5 Configuring the DecisioNet System .......................... 6-6 CBS Configuration ............................................... 6-6 Hostname ......................................................... 6-6 IP Address ........................................................ 6-6 Static IP Addressing ......................................... 6-7 Dynamic IP Adressing ..................................... 6-7 Setting CBS Parameters ................................... 6-7 Application Configuration ................................... 6-9 DecisioNet Configuration file (dnconfig.xml).............................................. 6-9 DecisioNet Task Manager (taskman.cfg) ........6-14 About Passwords.......................................................6-16 Maintaining Username/ Password.....................6-16 Chapter 7: Testing and Troubleshooting CBS Diagnostics and Troubleshooting....................... 7-1 Ethernet Communication Diagnostic Tools..... 7-1 CBS Communications Diagnostic Tools........... 7-2 System Error Log ............................................. 7-2 Site-specific RF Certification Reference........... 7-2 Ethernet Communication Diagnostic Tools............... 7-4 Installation and Service Guide arp (ARP table query) .......................................... 7-4 ipconfig (IP configuration query)......................... 7-4 netstat (network status query) ............................. 7-5 ping (connection query)....................................... 7-6 Network Monitor ................................................. 7-6 Station Statistics................................................ 7-6 Detail Screen .................................................... 7-7 Performance Monitor........................................... 7-8 CBS Communications Diagnostic Tools..................... 7-9 CBS Status Lights ................................................. 7-9 dncbsmtest...........................................................7-10 Obtain CBS Configuration Information..........7-11 Obtain CBS Diagnostic Information................7-12 Obtain CBS Tallies...........................................7-13 Configure CBS Parameters .............................7-13 Configure RF Parameters................................7-14 Configure Frequency Hopping Tables ...........7-14 System Error Log ......................................................7-15 Windows NT System Event Log .........................7-15 Bedcheck .............................................................7-16 Sending a Bedcheck Request by Serial Number ...........................................................7-17 Troubleshooting DecisioNet System Problems.........7-18 ESL Troubleshooting...........................................7-18 General Performance Troubleshooting ..............7-20 CBS Troubleshooting ..........................................7-20 Coverage Troubleshooting..................................7-23 Chapter 8: Maintenance Replacing DecisioNet Hardware ............................... 8-1 Replacing a CBS ................................................... 8-2 ix x Installation and Service Guide Replacing Antennas ............................................. 8-3 Replacing a Receive Antenna .......................... 8-3 Replacing a Transmit Antenna ........................ 8-3 Replacing a Power Supply................................... 8-4 Battery Replacement .................................................. 8-5 Updating a CBS's Firmware Images .......................... 8-6 Appendix A: Parts Order Information CBS ............................................................................ A-1 Model Number.................................................... A-1 Major Model Code .............................................. A-1 Sub Model Code.................................................. A-1 Language Code ................................................... A-2 Power Code......................................................... A-2 Kit Numbers........................................................ A-3 Cable Numbers ................................................... A-4 Appendix B: DecisioNet Configuration Files DecisioNet CBs Configuration file (dncbsconfig.xml) ........................................... B-1 DecisioNet Configuration file (dnconfig.xml). B-1 DecisioNet Task Manager Configuration file (taskman.cfg).................................................. B-43 DecisioNet Host Bridge Configuration file (dnhostbridge.xml)....................................... B-44 Glossary Index Installation and Service Guide xi xii Installation and Service Guide Revision Record Issue Date Remarks Apr 01 First printing Installation and Service Guide xiii Radio Frequency Interference Statements Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense. NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The user is cautioned that changes or modifications not expressly approved by NCR may void the user’s authority to operate the equipment. Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Canadian Department of Communications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectriques édicté par le ministrère des Communications du Canada. Voluntary Control Council For Interference (VCCI) xiv Installation and Service Guide
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