Proxim Wireless MESHMAXMP11R 802.11 a/b/g Access Point User Manual MP11 RecAntennas
Proxim Wireless Corporation 802.11 a/b/g Access Point MP11 RecAntennas
Contents
Users Manual 3
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| Document ID | 1030881 |
| Application ID | BwkwPdJN1H/IJHj8tOOZZA== |
| Document Description | Users Manual 3 |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 254.67kB (3183328 bits) |
| Date Submitted | 2008-11-14 00:00:00 |
| Date Available | 2008-11-14 00:00:00 |
| Creation Date | 2008-08-12 17:18:10 |
| Producing Software | Acrobat Distiller 8.1.0 (Windows) |
| Document Lastmod | 2008-08-12 17:18:10 |
| Document Title | MP11_RecAntennas.book |
| Document Creator | FrameMaker 7.1 |
| Document Author: | pkhataniar |
ORiNOCO Series System Recommended Antennas ORiNOCO Series System Recommended Antennas Copyright ©2008 Proxim Wireless Corporation, San Jose, CA. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090; 5,809,060; 6,075,812; 5,077,753. This manual and the software described herein are copyrighted with all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Proxim Wireless Corporation.Trademarks Trademarks Tsunami, Proxim, and the Proxim logo are trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property of their respective owners. Safety and Regulatory Information See the MeshMAX 5054 Series product CD for important Safety and Regulatory information. ORiNOCO Series System Recommended Antennas P/N 73923, August 2008 ORiNOCO Series System Recommended Antennas Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Antenna Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Omni-Directional Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Flat Panel Directional Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Sector Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Parabolic Dish Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Recommended 900 MHz Antennas and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Cavity Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Recommended 2.4 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5 dBi Omni-Directional Vehicle Antenna (848 515 722). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 7 dBi Omni-Directional Base Station Antenna (848 312 591) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 10 dBi Omni-Directional Base Station Antenna (848 515 698) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 12 dBi Directional Wide Angle Antenna (120°) (848 515 706) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 14 dBi Sector Antenna (60°) (2400-SA60-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 14 dBi Directional Panel Antenna (1086-PA24-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Parabolic Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 24 dBi Directional Parabolic Grid Antenna (848 515 714) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Recommended 4.9 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 8 dBi Omni-Directional Antenna (1086-OA49-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 10 dBi Omni-Directional Antenna (1086-OA49-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 10 dBi Panel Antenna (1086-PA49-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 21 dBi Panel Antenna (1086-PA49-21) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 14 dBi Sector Antenna (120°) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 17 dBi Sector Antenna (60°) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Recommended 5 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Omni-Directional Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 8 dBi Omni-Directional Antenna (5054-OA-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Antenna (5054-OA-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Other Recommended Omni-Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 14 dBi Sector Antenna (120°) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 17 dBi Sector Antenna (60°) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Other Recommended Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 15 dBi Window Antenna (5054-WA-15-STN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 18 dBi Panel Antenna (5054-PA-18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 23 dBi Panel Antenna (5054-PA50-23) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Other Recommended Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Parabolic Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Obtaining Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Proxim eService Web Site Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 ServPak Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 ORiNOCO Series System Recommended Antennas Introduction This Recommended Antennas guide supplements the Tsunami MP.11 Antenna Installation Guide. The Antenna Installation Guide explains how to install and set up an outdoor antenna with the Tsunami MP.11 hardware devices. This guide does not explain how to erect antenna masts, nor how to install a safety grounding system. These prerequisites must be in place before installing the directional antenna. See the following sections: • Who Should Use This Guide • Antenna Types Who Should Use This Guide The installation of outdoor wireless links requires technical expertise. At the very least, you should be able to: • Install and configure the network components, such as the radio hardware. • Understand, or have a working knowledge of, installation procedures for network operating systems using Microsoft Windows. • Mount the outdoor antenna and surge arrestor. Antenna installation must be provided by professional installers. NOTE: A basic rule for selecting a combination of cables and antennas is that no combination is allowed unless explicitly approved in the Tsunami MP.11 Antenna Installation Guide for your MP.11 model. Therefore, always use Tsunami MP.11 Recommended Antennas in combination with “Chapter 4. Determining Range and Clearance” of the Antenna Installation Guide to select the correct type of antenna equipment and to inform your antenna installer and LAN administrator about the impact of regulatory constraints on their job or activities. WARNING: The outdoor antennas to be used with these products are intended for mounting on an antenna tower, on a roof, or on the side of a building. Installation is not to be attempted by someone not trained or experienced in this type of work. The antenna must be installed by a suitably trained professional installation technician or by a qualified antenna installation service. The site prerequisites must be checked by a person familiar with the national electrical code and with other regulations governing this type of installation. Introduction Who Should Use This Guide ORiNOCO Series System Recommended Antennas IMPORTANT! Local radio regulations or legislation may impose restrictions on the use of specific combinations of: • Low-loss antenna cables and outdoor antennas • Radio channels selected at the radios that are connected to specific outdoor antennas At all times, it is the customer’s responsibility to ensure that an outdoor antenna installation complies with local radio regulations. The customer must verify that: • The antenna installer is aware of these regulations • The correct cable type and surge arrestor have been used Proxim Wireless Corporation and its resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines. If you are not certain about the regulations that apply in your country, consult your local Proxim Wireless Corporation Sales Office. Introduction Antenna Types ORiNOCO Series System Recommended Antennas Antenna Types Wireless radios generate signals on a given frequency. Antennas distribute that signal through the air in a particular pattern. Antennas take a given power output and make it reach further by reducing directions along which the signal is radiated. Concentrating the signal on your workspace makes better use of your wireless radio’s power output. Stations inside your workspace get stronger coverage and, therefore, higher speed. Directing the signal where you want it also means less signal where you don’t want it; stations outside your workspace get little or no coverage. Directional antennas (omni, sector, parabolic, flat) provide maximum range, but due to their narrow beamwidth, these antennas require precise antenna alignment to achieve optimal performance. The higher the antenna gain, the more precise the alignment should be. Directional antennas are typically used to connect: • A Base Station and a Subscriber Station in a point-to-point link • A Subscriber Station in a point-to-multipoint network See the following sections: • Omni-Directional Antennas • Flat Panel Directional Antennas • Sector Antennas • Parabolic Dish Antennas Omni-Directional Antennas Omni antennas radiate the signal 360 degrees horizontally; however, they increase gain by flattening the radiated signal pattern, producing a vertical beam between 80 degrees (modest gain) and 7 degrees (high gain). Gain makes the signal travel further. These antennas have an omni-directional azimuth pattern that makes them easy to install. There is also a gain-to-beamwidth relation for omni-directional antennas: the higher the gain of the omni-antenna, the narrower the vertical beamwidth. In a hilly terrain, an 8 dBi omni-directional antenna can be a better solution than the 10 dBi omni-directional antenna, because the lower gain antenna has a larger vertical beamwidth. The larger vertical beamwidth allows signal coverage to a greater elevation, which in turn allows coverage higher up hillsides. This effect could be useful when the antenna is located at a low elevation such as a valley floor. Figure 1-1 Omni-Directional Antenna Coverage Introduction Antenna Types ORiNOCO Series System Recommended Antennas Flat Panel Directional Antennas Flat panel directional antennas produce hemispherical coverage, spreading away from the mount point at a width of 30 to 180 degrees typically. Concentrating the signal on this smaller area increases system range. Figure 1-2 Flat Panel Antenna Coverage Sector Antennas Sector antennas are high-gain directional antennas. These cylinders contain a boom supporting thin vertical rods. The signal propagates off the front of the boom. Note that some signal (back lobes) fall behind the boom. Sector antennas create higher gain by producing narrower beams (20 – 80 H, 14 – 64 V). The wide-angle sector antenna is a good Base Station antenna for hilly terrain. It combines a wide opening angle “sector” with relatively high gain. The mounting brackets allow tilting of the antenna. This antenna also is used when the amount of traffic in a cell is too high for a single Base Station with an omni-directional antenna. The wide-angle antenna allows dividing the cell into three sectors that each can be serviced by a Base Station. Horizontal and Vertical Figure 1-3 Sector Antenna Coverage 10 Introduction Antenna Types ORiNOCO Series System Recommended Antennas Parabolic Dish Antennas Parabolic antennas are concave panels or bowls that produce an extremely narrow beam (4 – 25 degrees horizontal / vertical). Horizontal and Vertical Figure 1-4 Parabolic Dish Antenna Coverage Summary Omni Directional Antenna An omni-directional antenna may be used in an outdoor environment to provide coverage to areas where it is not practical to use an antenna system that takes advantage of sectorized coverage. As an example, if an area needing coverage is a hillside and the base station is located on a valley floor, an omni-directional antenna could be a better choice than a more traditional sector antenna such as a panel antenna. The omni-directional antenna would allow valley floor coverage with coverage extending up a hillside. Such coverage is likely not possible with a panel antenna because of the reduced radiation at high elevation angles from the antenna. This is a result of the shape of the antenna beam radiating from the panel antenna design. Flat Panel Directional Antenna A flat panel antenna is frequently used for sectorized base station installations where it is desirable to provide coverage in a limited azimuthal direction. This is useful in providing reduced interference from out of coverage areas and increasing throughput by increased signal strength inside in coverage areas. Since a reduced azimuth area is covered, the radio sees fewer subscribers and can provide increased bandwidth to each. Sector Sector antennas are better for corridors, hallways, tunnels, long narrow buildings, and point-to-point medium range connections between outdoor bridges (for example, connecting two buildings in an office park or campus). Be wary of back lobes, but the sector’s narrow beam will reduce unwanted peripheral exposure in the focal direction. Parabolic Parabolic antennas are better for long-range outdoor point-to-point connectors, such as bridges that are miles apart. They require more precise installation to aim signal where you want it, but have the very high gain necessary to reach such distances. NOTE: • All Proxim radios require professional installation. • Antennas with gain less than 8 dBi are not allowed. • Antennas of other makes can be used with the, but must be of the same type, dimensions, and gain as those listed. 11 ORiNOCO Series System Recommended Antennas Recommended 900 MHz Antennas and Accessories • Omni Antennas • Sector Antennas • Panel Antennas Omni Antennas The following 900 MHz omni antenna has been certified with the Tsunami 954-R BSU. See the manufacturer’s web site for more information. Manufacturer Antel Model Number BCD-87010 Maximum Gain 12 In addition, following 900 MHz omni antennas are available for use with the Tsunami 954-R BSU. See the manufacturer’s web site for more information. Type Manufacturer Model Number Frequency Range (MHz) Mid-Band Gain Vertical polarization omni antenna Mars MA-W091-8X 902-928 Vertical polarization omni antenna MTI MT-262003/NV 902-928 Horizon polarization omni antenna MTI MT-262012/NH 902-928 10.5 Horizon polarization omni antenna MTI MT-243003/NH 902-928 11.5 Sector Antennas The following 900 MHz sector antenna has been certified with the Tsunami 954-R BSU. See the manufacturer’s web site for more information. Manufacturer Antel Model Number RWA-80017 Maximum Gain 19 In addition, following 900 MHz sector antennas are available for use with the Tsunami 954-R BSU. See the manufacturer’s web site for more information. Type Manufacturer Model Number Frequency Range (MHz) Mid-Band Gain Vertical polarization 60° sector antenna Mars MA-WC90-5X 902-928 14.5 Horizon polarization 60° sector antenna Mars MA-WC91-5H 902-928 14 Vertical polarization 90° sector antenna Mars MA-WD90-6X 902-928 13 12 Recommended 900 MHz Antennas and Accessories ORiNOCO Series System Recommended Antennas Panel Antennas Type Manufacturer Model Number Frequency Range (MHz) Mid-Band Gain Horizon polarization 90° sector antenna Mars MA-WD91-6H 902-928 12 Vertical polarization 120° sector antenna Mars MA-WE90-7X 902-928 11.5 Horizon polarization 120° sector antenna Mars MA-WE91-7H 902-928 11 Dual polarization 120° sector antenna Mars MA-WE91-2D 902-928 11.5 Horizon polarization 90° sector antenna MTI MT-264003/NH 902-928 13.5 Horizon polarization 120° sector antenna MTI MT-263004/NH 902-928 12.5 Horizon polarization 180° sector antenna MTI MT-243015/NH 902-928 10 Panel Antennas The following 900 MHz panel antenna has been certified with the Tsunami 954-R SU. See the manufacturer’s web site for more information. Manufacturer Model Number MTI MT-263006 Maximum Gain 12.5 In addition, following 900 MHz panel antennas are available for use with the Tsunami 954-R SU. See the manufacturer’s web site for more information. Type Manufacturer Model Number Frequency Range (MHz) Mid-Band Gain 1-foot panel antenna ARC wireless ANT-A-1714 902-928 10 1-foot panel antenna Mars MA-IS91 902-928 10 1-foot panel antenna MTI MT-262001 902-928 1-foot panel antenna MTI MT-263003 902-928 10 Cavity Filters 900 MHz outdoor cavity filters provide a high-performance filtering solution by offer ing low insertion loss and great rejection characteristics; they are capable of blocking out interference at the 900 MHz ISM band edges (902 MHz and 928 MHz). This is especially crucial when colocating 954-R equipment in urban or omni deployments in the presence of strong interferers operating at these frequencies. The following cavity filters are available for use with the 954-R. See the manufacturer’s web site for more information. Type Manufacturer Model Number 912 MHz (Center Frequency) Cavity Filter Ubiquiti CF912 917 MHz (Center Frequency) Cavity Filter Ubiquiti CF917 13 ORiNOCO Series System Recommended Antennas Recommended 2.4 GHz Antennas • Omni Antennas • Sector Antennas • Panel Antennas • Parabolic Antennas Omni Antennas • 5 dBi Omni-Directional Vehicle Antenna (848 515 722) • 7 dBi Omni-Directional Base Station Antenna (848 312 591) • 10 dBi Omni-Directional Base Station Antenna (848 515 698) 5 dBi Omni-Directional Vehicle Antenna (848 515 722) Electrical Specifications Frequency Range 2400 MHz to 2500 MHz VSWR Less than 2:1 Nominal Impedance 50 Ohms Gain 5 dBi Polarization Linear, Vertical HPBW/Horizontal 360° HPBW/Vertical 25° Power Handling 10 W (cw) Connector Type N Jack Environmental and Mechanical Specifications Temperature Range -10 to +55 °C Size 80 x 80 x 250 mm Cable Color White 14 Recommended 2.4 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 5 dBi Omni-Directional Antenna (848 515 722) (continued) Antenna Patterns 15 Recommended 2.4 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 7 dBi Omni-Directional Base Station Antenna (848 312 591) Electrical Specifications Frequency Range 2400 MHz –2500 MHz VSWR Less than 2:1 Nominal Impedance 50 Ohms Gain 8 dBi Polarization Linear, Vertical HPBW/Horizontal 360° HPBW/Vertical 15° Handling 10 W Connector Type Standard N Female Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Size 19 x 19 x 520 mm Color Gray-White Weight .34 kg 16 Recommended 2.4 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 7 dBi Omni-Directional Base Station Antenna (848 312 591) (continued) Antenna Patterns 17 Recommended 2.4 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Base Station Antenna (848 515 698) Electrical Specifications Frequency Range 2400 - 2500 MHz VSWR Less than 2:1 nominal Nominal Impedance 50 Ohms Gain 10 dBi Polarization Linear, Vertical Connector Type Standard N Female Power Handling 10 W Environmental and Mechanical Specifications Wind Survival At least 240 km/hr with 1.25 cm ice Temperature Range -40 to +60 °C Size 91.4 cm 18 Recommended 2.4 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Base Station Antenna (848 515 698) (continued) Antenna Patterns 19 Recommended 2.4 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas Sector Antennas • 12 dBi Directional Wide Angle Antenna (120°) (848 515 706) • 14 dBi Sector Antenna (60°) (2400-SA60-14) 12 dBi Directional Wide Angle Antenna (120°) (848 515 706) Electrical Specifications Frequency Range 2400 MHz to 2500 MHz VSWR Less than 2 : 1 nominal Nominal Impedance 50 Ohms Gain 12 dBi Polarization Linear, Vertical Connector Type Standard N Female HPBW/Horizontal 125° HPBW/Vertical 13° Power Handling 10 W Environmental and Mechanical Specifications Wind Survival 200 km/hr Temperature Range -40 to +60 °C Humidity 100% at 25 °C Size 181 x 537 x76 mm 20 Recommended 2.4 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 12 dBi Directional Wide Angle Antenna (120°) (848 515 706) (continued) Antenna Patterns Azimuth Plane (Horizontal) Elevation Plane (Vertical) 21 Recommended 2.4 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 14 dBi Sector Antenna (60°) (2400-SA60-14) Electrical Specifications Frequency Range 2400 MHz to 2500 MHz VSWR 1.8 : 1 maximum Nominal Impedance 50 Ohms Gain 14 dBi Polarization Linear, Vertical Connector Type N Jack Power Handling 5 W (cw) HPBW/Horizontal 65° HPBW/Vertical 13° Front to Back Ratio 25 dB Downtilt 0° Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature range -40 to +80 °C Humidity 100% at 25 °C Size 620 x 88 x 70 mm Radome Color Gray-White Radome Material ABS, UV Resistant Weight 5.55 kg 22 Recommended 2.4 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 14 dBi Sector Antenna (60°) (2400-SA60-14) (continued) Antenna Patterns 23 Recommended 2.4 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas Panel Antennas • 14 dBi Directional Panel Antenna (1086-PA24-14) • Parabolic Antennas 14 dBi Directional Panel Antenna (1086-PA24-14) Electrical Specifications Frequency Range 2400 MHz - 2500 MHz VSWR 1.5 : 1 maximum Nominal Impedance 50 Ohms Gain 14 dBi Polarization Linear, Vertical Connector Type Standard N Female HPBW/Horizontal 30° HPBW/Vertical 30° Front to Back Ratio 15 dB Downtilt 0° Power Handling 50 W (cw) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Lightning Protection DC Ground Radome Color Gray-White Radome Material ABS Weight 407 g Size 200 x 200 x 50 mm 24 Recommended 2.4 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 14 dBi Directional Panel Antenna (1086-PA24-14) (continued) Antenna Patterns 25 Recommended 2.4 GHz Antennas Parabolic Antennas ORiNOCO Series System Recommended Antennas Parabolic Antennas 24 dBi Directional Parabolic Grid Antenna (848 515 714) Electrical Specifications Frequency Range 2400 MHz - 2484 MHz VSWR Less than 2 : 1 nominal Nominal Impedance 50 Ohms Gain 24 dBi Polarization Linear, vertical for standard mounting Horizontal when mounted differently HPBW/Horizontal 6.5° HPBW/Vertical 10° Connector Type Standard N, Female Power Handling 50 W Environmental and Mechanical Specifications Wind Survival At least 200 km/h Temperature Range -40 to +60 °C Color White Weight 0.6 kg Size 610 x 914 x 381 cm 26 Recommended 2.4 GHz Antennas Parabolic Antennas ORiNOCO Series System Recommended Antennas 24 dBi Directional Parabolic Grid Antenna (848 515 714) (continued) Antenna Patterns 27 ORiNOCO Series System Recommended Antennas Recommended 4.9 GHz Antennas • Omni Antennas • Sector Antennas Omni Antennas • 8 dBi Omni-Directional Antenna (1086-OA49-8) • 10 dBi Omni-Directional Antenna (1086-OA49-10) 8 dBi Omni-Directional Antenna (1086-OA49-8) Electrical Specifications Frequency Range 4900 MHz - 5200 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 8 dBi Polarization Linear, Vertical Connector Type N-type Jack HPBW/Horizontal 360° HPBW/Vertical 12° Downtilt 0° Power Handling 5 W (cw) 28 Recommended 4.9 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 8 dBi Omni-Directional Antenna (1086-OA49-8) (continued) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Size 80 x 78 x 373 mm Radome Color Gray-White Radome Material Fiber Glass Weight 227 g Antenna Patterns 29 Recommended 4.9 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Antenna (1086-OA49-10) Electrical Specifications Frequency Range 4900 MHz - 5000 MHz VSWR 1.7 : 1 maximum Nominal Impedance 50 Ohms Gain 10 dBi Polarization Linear, Vertical Connector Type N-type Jack HPBW/Horizontal 360° HPBW/Vertical 7° Downtilt 2° Power Handling 5 W (cw) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Size 80 x 78 x 511 mm Radome Color Gray-White Radome Material Fiber Glass, UV Resistant Weight 265 g 30 Recommended 4.9 GHz Antennas Omni Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Antenna (1086-OA49-10) (continued) Antenna Patterns 31 Recommended 4.9 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas Panel Antennas 10 dBi Panel Antenna (1086-PA49-10) Electrical Specifications Frequency Range 4900 MHz - 5800 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 10 dBi Polarization Linear, Vertical Connector Type N-type Jack HPBW/Horizontal 45° HPBW/Vertical 45° Downtilt 0° Power Handling 2 W (cw) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Size 114 x 114 x 40 mm Radome Color Light Gray Radome Material ABS Weight 107 g 32 Recommended 4.9 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 10 dBi Panel Antenna (1086-PA49-10) (continued) Antenna Patterns 33 Recommended 4.9 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 21 dBi Panel Antenna (1086-PA49-21) Electrical Specifications Frequency Range 4900 MHz - 5000 MHz VSWR 1.7 : 1 maximum Nominal Impedance 50 Ohms Gain 21 dBi Polarization Linear, Vertical Connector Type N-type Jack HPBW/Horizontal 10° HPBW/Vertical 12° Front to Back Ratio 30° Power Handling 1 W (cw) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Size 320 x 320 x 18 mm Radome Color Gray-White Radome Material PC, UV Resistant Weight 1.2 kg 34 Recommended 4.9 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 21 dBi Panel Antenna (1086-PA49-21) (continued) Antenna Patterns 35 Recommended 4.9 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas Sector Antennas 14 dBi Sector Antenna (120°) (5054-SA120-14) Electrical Specifications Frequency Range 4945 MHz - 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 12.5 dBi (max) Polarization Linear, Vertical Connector Type N-type Female HPBW/Horizontal 120° HPBW/Vertical 6° Front to Back Ratio 30° Downtilt 0° Environmental and Mechanical Specifications Wind Survival (per EIA-222-F at 100’ height) 216 km/hr Temperature Range -40 to +80 °C Humidity 95% at 25 °C Lightning Protection DC Ground Size 620 x 88 x 70 mm Radome Color Gray Radome Material ABS Weight 555 g 36 Recommended 4.9 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 14 dBi Sector Antenna (120°) (5054-SA120-14) (continued) Antenna Patterns 37 Recommended 4.9 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 17 dBi Sector Antenna (60°) (5054-SA60-17) Electrical Specifications Frequency Range 4945 MHz - 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 16.5 dBi Polarization Linear, Vertical Connector Type N-type Female HPBW/Horizontal 60° HPBW/Vertical 6° Power Handling 5 W (cw) Downtilt 0° Environmental and Mechanical Specifications Wind Survival (per EIA-222-F at 100’ height) 216 km/hr Temperature Range -40 to +90 °C Humidity 95% at 25 °C Lightning Protection DC Ground Size 620 x 88 x 70 mm Radome Color Gray Radome Material ABS Weight 565 g 38 Recommended 4.9 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 17 dBi Sector Antenna (60°) (5054-SA60-17) (continued) Antenna Patterns 39 ORiNOCO Series System Recommended Antennas Recommended 5 GHz Antennas • Omni-Directional Antennas • Sector Antennas • Panel Antennas • Parabolic Antennas Omni-Directional Antennas • 8 dBi Omni-Directional Antenna (5054-OA-8) • 10 dBi Omni-Directional Antenna (5054-OA-10) • Other Recommended Omni-Antennas 8 dBi Omni-Directional Antenna (5054-OA-8) Electrical Specifications Frequency Range 5470 MHz – 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Average/Peak Gain 7.8/9.0 dBi @ 5.5 GHz 8.1/9.4 dBi @ 5.7 GHz HPBW/Horizontal 360° HPBW/Vertical 12° Polarization Linear, Vertical Electrical Downtilt 0° Power Handling 5 W (cw) Connector Type Standard N Female 40 Recommended 5 GHz Antennas Omni-Directional Antennas ORiNOCO Series System Recommended Antennas 8 dBi Omni-Directional Antenna (5054-OA-8) (continued) Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +90 °C Humidity 95% @ 25 °C Lightning Protection DC ground Size 78 x 80 x 373 mm Radome Color Gray-White Radome Material Fiberglass Weight 245 g Antenna Patterns 41 Recommended 5 GHz Antennas Omni-Directional Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Antenna (5054-OA-10) Electrical Specifications Frequency Range 5470 MHz – 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 10 dBi HPBW/Horizontal 360° HPBW/Vertical 7° Polarization Linear, Vertical Downtilt 2° Power Handling 5 W (cw) Connector Type Standard N Female Environmental and Mechanical Specifications Wind Survival (per EIA-222-F at 100’ height) 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Lightning Protection DC ground Size 78 x 80 x 511 mm Radome Color Gray-White Radome Material Fiberglass Weight 265 g 42 Recommended 5 GHz Antennas Omni-Directional Antennas ORiNOCO Series System Recommended Antennas 10 dBi Omni-Directional Antenna (5054-OA-10) (continued) Antenna Patterns 43 Recommended 5 GHz Antennas Omni-Directional Antennas ORiNOCO Series System Recommended Antennas Other Recommended Omni-Antennas Manufacturer Model Number Frequency Range Mid-Band Gain Mars MA-WO58-9X 5.47 – 5.875 MTI MT-482003/N 5.15 – 5.875 MTI MT-482009/N 5.725-5.875 12 MTI MT-483003/N 5.725-5.875 12 Stella Doradus 52 1360 5.1-5.3 Stella Doradus 52 2360 5.1-5.3 10 Stella Doradus 52 3360 5.1-5.3 13 Stella Doradus 58 1360 5.7-5.8 Stella Doradus 58 2360 5.7-5.8 10 Stella Doradus 58 3360 5.7-5.8 13 Telex 5830 5.725-5.85 7.5 Radio Waves OMN-H-5-8 5.725-5.85 8 (hor pol) 44 Recommended 5 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas Sector Antennas • 14 dBi Sector Antenna (120°) (5054-SA120-14) • 17 dBi Sector Antenna (60°) (5054-SA60-17) • Other Recommended Sector Antennas 14 dBi Sector Antenna (120°) (5054-SA120-14) Electrical Specifications Frequency Range 5150 MHz – 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 13.5 dBi HPBW/Horizontal 120° HPBW/Vertical 6° Polarization Linear, Vertical Downtilt 0° Power Handling 5 W (cw) Connector Type Standard N Female Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Lightning Protection DC Ground Size 620 x 80 x 70 mm Radome Color Gray Radome Material ABS Weight 555 g 45 Recommended 5 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 14 dBi Sector Antenna (120°) (5054-SA120-14) (continued) Antenna Patterns 46 Recommended 5 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 17 dBi Sector Antenna (60°) (5054-SA60-17) Electrical Specifications Frequency Range 5150 MHz – 5875 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain 16.5 dBi HPBW/Horizontal 60° HPBW/Vertical 6° Polarization Linear, Vertical Downtilt 0° Power Handling 5 W (cw) Connector Type N-type Female Environmental and Mechanical Specifications Wind Survival (per EIA-222-F at 100’ height) 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Lightning Protection DC Ground Size 620 x 88 x 70 mm Radome Color Gray Radome Material ABS Weight 530 g 47 Recommended 5 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas 17 dBi Sector Antenna (60°) (5054-SA60-17) (continued) Antenna Patterns 48 Recommended 5 GHz Antennas Sector Antennas ORiNOCO Series System Recommended Antennas Other Recommended Sector Antennas Beamwidth Manufacturer Model Number Frequency Range Mid-Band Gain 60° Mars MTI MTI MTI RadioWaves RadioWaves MA-WC50-5X MT-484026/NV MT-484026/NH MT-484033/NV SEC-55H-60-17 SEC-55V-60-17 5.15 – 5.85 5.15 – 5.875 5.15 – 5.875 5.15 – 5.875 5.25 – 5.85 5.25 – 5.85 17 16 (Null-Fill) 15 (h pol, NF) 16.5 17 (hor pol) 17 90° Mars MTI MTI MTI RadioWaves RadioWaves Telex Telex MA-WD50-6X MT-484027/NV MT-484027/NH MT-484032/NV SEC-55H-90-16 SEC-55V-90-16 5801 5840 5.15 – 5.875 5.15 – 5.875 5.15 – 5.875 5.15 – 5.85 5.25 – 5.85 5.25 – 5.85 5.725 – 5.825 5.725 – 5.825 16 14 (Null-Fill) 14 (h pol, NF) 17 16 (hor pol) 16 12 15 120° Mars MTI MTI RadioWaves RadioWaves MA-WE50-7X MT-484034/NV MT-484034/NH SEC-5V-120-14 SEC-5V-120-16 5.15 – 5.875 5.15 – 5.875 5.15 – 5.875 5.725 – 5.85 5.725 – 5.85 14.5 16.5 16.5 (hor pol) 14 16 49 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas Panel Antennas • 15 dBi Window Antenna (5054-WA-15-STN) • 18 dBi Panel Antenna (5054-PA-18) • 23 dBi Panel Antenna (5054-PA50-23) • Other Recommended Panel Antennas 15 dBi Window Antenna (5054-WA-15-STN) Electrical Specifications Frequency Range 5150 MHz – 5850 MHz VSWR 2.0 : 1 maximum Nominal Impedance 50 Ohms Gain* 15 dBi HPBW/Horizontal 45° HPBW/Vertical 10° Polarization Linear, Vertical Downtilt 0° Power Handling 20 W (cw) Connector Type Standard N Female Front-to-Back Ratio 18 dB Impedance 50 Ohms Environmental and Mechanical Specifications Wind Survival 180 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Lightning Protection DC ground Size 330 x 93 x 21 mm Radome Color White Radome Material ABS, UV Resistant Weight 0.6 kgw 50 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 15 dBi Window Antenna (5054-WA-15-STN) (continued) Antenna Patterns Vertical Horizontal 51 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 18 dBi Panel Antenna (5054-PA-18) Electrical Specifications Frequency Range 5250 MHz – 5785 MHz VSWR 1.5 : 1 maximum Nominal Impedance 50 Ohms Gain 18 dBi HPBW/Horizontal 18° HPBW/Vertical 18° Polarization Linear, Vertical Downtilt 0° Power Handling 10 W (cw) Connector Type Standard N Female Front-to-Back Ratio 30 dB Environmental and Mechanical Specifications Wind Survival (per EIA-222-F at 100’ height) 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 25 °C Lightning Protection DC ground Size 200 x 200 x 50 mm Radome Color Light Gray Radome Material ABS, UV Resistant Weight 0.825 kgw 52 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 18 dBi Panel Antenna (5054-PA-18) (continued) Antenna Patterns 53 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas 23 dBi Panel Antenna (5054-PA50-23) Electrical Specifications Frequency Range 5150 MHz – 5875 MHz VSWR 2:0: 1 maximum Nominal Impedance 50 Ohms Gain 23 dBi HPBW/Horizontal 9° HPBW/Vertical 9° Polarization Linear Power Handling 5W Connector Type N Jack Front-to-Back Ratio 30 dB Environmental and Mechanical Specifications Wind Survival 216 km/hr Temperature Range -40 to +80 °C Humidity 95% @ 55 °C Lightning Protection DC Ground Size 320 x 320 x 18 mm Radome Color Gray-White Radome Material PC, UV Resistant Weight 1.2 kg 54 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas Antenna Patterns 55 Recommended 5 GHz Antennas Panel Antennas ORiNOCO Series System Recommended Antennas Other Recommended Panel Antennas Type Manufacturer Model Number Frequency Range Mid-Band Gain Panel SmartAnt Gabriel MTI MTI MTI Mars RadioWaves R0320-056 DFPS.5-52 MT-485001/N MT-485028/N MT-486004/N MA-WA57-3X FP .5-5-18 5.15 – 5.875 5.25 – 5.85 5.15 – 5.875 5.15 – 5.875 5.15 – 5.875 5.15 – 5.875 5.25 – 5.85 18 18 22 26 17.5 18 1-Foot Flat Panel Gabriel Andrew MTI Mars RadioWaves DFPD1-52 FPA5250D12-N 485002/N MA-WA58-1X FP1 5-24 5.25 – 5.85 5.25 – 5.85 5.15 – 5.875 5.15 – 5.875 5.25 – 5.85 23.5 23.6 23 23 24 2-Foot Flat Panel MTI Gabriel Andrew RSI RadioWaves MT-486001/N DFPD2-52 FPA5250D24-N A57A24-U FP2 5-28 5.15 – 5.875 5.25 – 5.85 5.25 – 5.85 5.725 – 5.85 5.25 – 5.85 28 28 28.2 26.5 28 56 Recommended 5 GHz Antennas Parabolic Antennas ORiNOCO Series System Recommended Antennas Parabolic Antennas Recommended parabolic antennas for 5 GHz are listed in the following table. Type Manufacturer Model Number Frequency Range Mid-Band Gain 2-Foot Parabolic Gabriel Gabriel Gabriel Radio Waves Radio Waves Andrew Andrew RSI SSP2-52B SSD2-52A HSSP2-52 SP2-5.2 SPD2-5.2 P2F-52 PX2F-52 P-57C24 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 28.5 28.4 28.1 28.3 28.1 29.4 29.4 29 3-Foot Parabolic Radio Waves Radio Waves Andrew Andrew SP3-5.2 SPD3-5.2 P3F-52 PX3F-52 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 5.25 – 5.85 31.4 31.1 33.4 33.4 57 ORiNOCO Series System Recommended Antennas Technical Services and Support Obtaining Technical Services and Support If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation provided with your product. If you require additional support and would like to use Proxim’s free Technical Service to help resolve your issue, please be ready to provide the following information before you contact Proxim’s Technical Services: • • • Product information: – Part number of suspected faulty unit – Serial number of suspected faulty unit Trouble/error information: – Trouble/symptom being experienced – Activities completed to confirm fault – Network information (what kind of network are you using?) – Circumstances that preceded or led up to the error – Message or alarms viewed – Steps taken to reproduce the problem Servpak information (if a Servpak customer): – • Servpak account number Registration information: – If the product is not registered, date when you purchased the product – If the product is not registered, location where you purchased the product NOTE: If you would like to register your product now, visit the Proxim eService Web Site at http://support.proxim.com and click on New Product Registration. 58 Technical Services and Support Support Options ORiNOCO Series System Recommended Antennas Support Options Proxim eService Web Site Support The Proxim eService Web site is available 7x24x365 at http://support.proxim.com. On the Proxim eService Web Site, you can access the following services: • New Product Registration: Register your product for free support. • Open a Ticket or RMA: Open a ticket or RMA and receive an immediate reply. • Search Knowledgebase: Locate white papers, software upgrades, and technical information. • ServPak (Service Packages): Receive Advanced Replacement, Extended Warranty, 7x24x365 Technical Support, Priority Queuing, and On-Site Support. • Your Stuff: Track status of your tickets or RMAs and receive product update notifications. • Provide Feedback: Submit suggestions or other types of feedback. • Customer Survey: Submit an On-Line Customer Survey response. • Repair Tune-Up: Have your existing Proxim equipment inspected, tested, and upgraded to current S/W and H/W revisions, and extend your warranty for another year. Telephone Support Contact technical support via telephone as follows: • US and Canada: 408-383-7700, 866-674-6626 (Toll Free) Hours of Operations: 8AM - 6PM • APAC Countries: +91 40-23115490 Hours of Operations: 9AM - 6PM • International: 408-383-7700 Hours of Operations: 8AM - 6PM ServPak Support Proxim understands that service and support requirements vary from customer to customer. It is our mission to offer service and support options that go above-and-beyond normal warranties to allow you the flexibility to provide the quality of service that your networks demand. In recognition of these varying requirements we have developed a support program called ServPak. ServPak is a program of Enhanced Service Options that can be purchased individually or in combinations to meet your needs. • Advanced Replacement: This service offers customers an advance replacement of refurbished or new hardware. (Available in the U.S., Canada, and select countries. Please inquire with your authorized Proxim distributor for availability in your country.) • Extended Warranty: This service provides unlimited repair of your Proxim hardware for the life of the service contract. • 7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class technical support 24 hours a day, 7 days a week, 365 days a year. • Priority Queuing: This service allows your product issue to be routed to the next available Customer Service Engineer. To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or for questions on any of the available ServPak support options, please call Proxim Support at 408-383-7700 or send an email to servpak@proxim.com. 59
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