Samsung Electronics Co SLM3065FW Multi Function Printer User Manual
Samsung Electronics Co Ltd Multi Function Printer
Contents
Users Manual Part 7
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computer’s Printing Status or Smart Panel program window. • If the problem persists, call a service representative. 4. Troubleshooting 101 Understanding the status LED Status Status Description Off • The machine is off-line. • The machine is in a power save mode. Green Blinking When the backlight blinks, the machine is receiving or printing data. On The machine is on-line and can be used. Orange On A paper jam has occurred (see "Clearing original document jams" on page 91, "Clearing paper jams" on page 94). Red Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable. • Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 73). On • A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see "Replacing the toner cartridge" on page 75). • There is no paper in the tray. Load paper in the tray. • The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 104). • An imaging unit has almost reached its estimated cartridge lifeb. It is recommended to replace the toner cartridge (see "Replacing the imaging unit" on page 77). Wireless Blue Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network (see "Wireless network setup" on page 160). Off The machine is disconnected from a wireless network. 4. Troubleshooting 102 Understanding the status LED Status Power/ Wake Up Eco Blue Green Description On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. On Eco mode is on (see"Eco printing" on page 54). Off Eco mode is off. a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop). Turning off this option and continuing to print may damage the device’s system. 4. Troubleshooting 103 Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. Message Meaning Suggested solutions • Paper Jam in tray Paper has jammed in the paper feed area. Clear the jam (see "In tray" on page 94). • You can resolve the error with the guideline from the computer’s Printing Status program window (see "Using Samsung Printer Status" on page 268). • Paper Jam in Manual Feeder Paper has jammed in the manual feeder. Clear the jam (see "In the manual tray" on page 95). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • Paper Jam inside machine Paper has jammed inside the machine. Clear the jam (see "Inside the machine" on page 96). • Paper Jam in exit area Paper has jammed in the paper exit area. Clear the jam (see "In the exit area" on page 98). • Paper Jam bottom of duplex Paper has jammed in the duplex area. Clear the jam (see "In the duplex unit area" on page 99). • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. • [tray type] indicates the tray number. • Paper Jam top of duplex Paper Jam-related messages Message • Document jam Remove jam Meaning The loaded original document has jammed in the document feeder. Suggested solutions Clear the jam (see "Clearing original document jams" on page 91). 4. Troubleshooting 104 Understanding display messages 10 Toner-related messages Message Meaning Suggested solutions • Install Toner A toner cartridge is not installed. Install a toner cartridge. • Not Compatible Toner cartridge The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. • Prepare new cartridge Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 73). 4. Troubleshooting 105 Understanding display messages Message • Replace new cart Meaning Suggested solutions The toner cartridge has almost reached its estimated cartridge • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed. lifea. • Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page 75). Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. The toner cartridge has reached its estimated cartridge lifea. If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge" on page 75). a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 69). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing. 4. Troubleshooting 106 Understanding display messages 11 12 Imaging unit-related messages Message Meaning Tray-related messages Suggested solutions • Install Imaging Unit Imaging unit is not installed. Install an imaging unit. • Invalid Imaging Unit The imaging unit you have installed is not for your machine. Install a Samsunggenuine imaging unit, designed for your machine. • Prepare New Imaging Unit The imaging unit has almost reached its estimated cartridge life. Replace the imaging unit as soon as possible. Prepare a new imaging unit for a replacement. (see "Replacing the imaging unit" on page 77). The imaging unit has reached its estimated cartridge life. Prepare a new imaging unit for a replacement. (see "Replacing the imaging unit" on page 77). • Replace Imaging Unit Message Meaning Suggested solutions • Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. • Paper Empty in [tray type] There is no paper in tray or manual feeder. Load paper in tray (see "Loading paper in the tray" on page 38, "Loading paper in the tray" on page 38). • Tray Paper mismatch The paper size specified in the printer properties does not match the paper you are loading. Load the required size paper. • Manual Paper mismatch 13 Network-related messages Message • Network Problem: IP Conflict Meaning The network IP address you have set is being used by someone else. Suggested solutions Check the IP address and reset it if necessary (see Advanced Guide). 4. Troubleshooting 107 Understanding display messages 14 Misc. messages Message Meaning Suggested solutions • Door of scanner is open The document feeder cover is not securely latched. Close the cover until it locks into place. • Error [error number] Turn off then on The machine unit cannot be controlled. Reboot the power and try the printing job again. If the problem persists, please call for service. • Memory Full Remove Job The memory is full. Print or remove the received fax job in Secure Receive (see Advanced Guide). 4. Troubleshooting 108 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 110 • Regulatory information 120 • Copyright 134 Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 401 x 362 x 367 mm (15.8 x 14.2 x 14.4inches) Weight Machine with consumables 11.3kg (24.9 lbs) Noise Levelab Ready mode 26 dB (A) Print mode Less than 50 dB (A) Scan/Copy mode 52 dB (A) (scanner glass) Scan/Copy mode 53 dB (A) (document feeder) Temperature Humidity Power ratingc Operation 10 to 30°C (50 to 86°F) Storage (packed) -20 to 40°C (-4 to 104°F) Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V 5. Appendix 110 Specifications Items Power consumptiond Description Average operating mode Less than 400 W Ready mode Less than 50 W Power save mode • M3065FD: Less than 1.1 W • M3065FW: Less than 2.4 W (Wi-Fi Direct off: less than 1.6 W) Wirelessg a. b. c. d. e. f. g. Power off modee Less than 0.2 W (0.1 Wf) Network Standby Mode (All Port Activation) • M3065FD: Less than 1.35 W Module SPW-B4319S • M3065FW: Less than 1.59 W Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. China only: If the equipment's noise is louder than 63 db (A) ,the equipment should be placed in region of relatively independent advice. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses. Power consumption can be completely avoided only when the power cable is not connected. For the machine that has a power switch. M3065FW only (see "Features by model" on page 7). 5. Appendix 111 Specifications Print media specifications Print media weight/Capacitya Type Size Dimensions Manual feederb Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m2 (16 to 43 lbs bond) 60 to 220 g/m2 (16 to 59 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 250 sheets of 80 g/m2 (21 lbs bond) • US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.83 x 8.27 inches) A6 105 x 148 mm (4.13 x 5.83 inches) 1 sheet of 80 g/m2 (21 lbs bond) Plain paper 5. Appendix 112 Specifications Print media weight/Capacitya Type Size Dimensions Tray Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refer to the Plain paper section Thicker paper Manual feederb Not available in tray 60 to 220 g/m2 (16 to 59 lbs bond) Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 91 to 105 g/m2 (24 to 28 lbs bond) Refer to the Plain paper section Refer to the Plain paper section Not available in tray 164 to 220 g/m2 (44 to 59 lbs bond) Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond) Transparency Letter, A4 Refer to the Plain paper section Not available in tray 138 to 146 g/m2 (37 to 39 lbs bond) Refer to the Plain paper section Not available in tray Labelsc Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 120 to 150 g/m2 (32 to 40 lbs bond) Envelope 5. Appendix 113 Specifications Print media weight/Capacitya Type Size Dimensions Tray Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Manual feederb Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs bond) • Manual feeder: 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lbs bond) d, e Postcard 4x6 Bond paper Refer to the Plain paper section Minimum size (custom) Maximum size (custom) a. b. c. d. e. • Tray: 105 x 148.5 mm (4.13 x 5.85 inches) 216 x 356 mm (8.5 x 14 inches) Maximum capacity may differ depending on media weight, thickness, and environmental conditions. 1 sheet for manual feeder. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive 5. Appendix 114 Specifications System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB Windows Vista® Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Windows Server® 2008 R2 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB Windows® 8 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB (2 GB) 20 GB Windows® 8.1 • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). 512 MB (2 GB) 32GB • DVD-R/W Drive Windows Server® 2012 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) Windows Server® 2012 R2 5. Appendix 115 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Requirements (Recommended) Operating system CPU Mac OS X 10.5 • Intel® processors RAM Free HDD space 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7-10.9 • Intel® processors 2 GB 4 GB 5. Appendix 116 Specifications Linux Items Requirements Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 OpenSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Operating system Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0, 7.0, 7.1 Mint 13, 14, 15 CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5. Appendix 117 Specifications Unix Items Operating system Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (PowerPC) Free HDD space Up to 100 MB 5. Appendix 118 Specifications Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.11b/g/n Wireless LAN (M3065FW only) Network operating system • Windows Server 2003 /Server 2008/XP/Vista/7/8/Server 2008 R2 • Various Linux OS • Mac OS X 10.5 - 10.9 • Unix Network protocols • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP, IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK) • Encryption: WEP64, WEP128, TKIP, AES 5. Appendix 119 Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your eyes. 5. Appendix 120 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Perchlorate warning For more information on the ENERGY STAR program see http:// www.energystar.gov This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. For ENERGY STAR certified models, the ENERGY STAR label will be on your machine. Check if your machine is ENERGY STAR certified. Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only) Recycling Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 5. Appendix 121 Regulatory information 10 11 Correct disposal of this product (Waste electrical & electronic equipment) State of California Proposition 65 Warning (USA Only) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other s of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 5. Appendix 122 Regulatory information • 12 Consult the dealer or experienced radio TV technician for help. Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada. 13 RFID (Radio Frequency Interface Device) RFID operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. (U.S.A., France, Taiwan only) 5. Appendix 123 Regulatory information 14 United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1 mW/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20 cm from the antenna at all times. This device cannot be collocated with another transmitter and transmitting antenna. The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. 5. Appendix 124 Regulatory information 15 16 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: 1 the date and time of transmission 2 identification of either business, business entity or individual sending the message; and 3 telephone number of either the sending machine, business, business entity or individual. The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded” the line. Installing several s of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be ble on your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. 5. Appendix 125 Regulatory information FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a promptly notify the customer. b give the customer an opportunity to correct the equipment problem. c inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin service or party lines. • This machine provides magnetic coupling to hearing aids. You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ-11C. You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine. • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores. 5. Appendix 126 Regulatory information Important warning: 17 Replacing the Fitted Plug (for UK Only) You must earth this machine. Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Contact the people from you purchased the machine. The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. The wires in the mains lead have the following color code: • Green and Yellow: Earth • Blue: Neutral • Brown: Live If the wires in the mains lead do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin which is marked with the letter “N” or colored black. You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 5. Appendix 127 Regulatory information EC Certification 18 Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [SL-M3065FW, SLM3065FD] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of the Member States related to electromagnetic compatibility. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document. 5. Appendix 128 Regulatory information European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label. The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. European states qualified under wireless approvals: EU countries European states with restrictions on use: EU 19 Regulatory compliance statements Wireless guidance Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. In France, this equipment may only be used indoors. EEA/EFTA countries No limitations at this time 5. Appendix 129 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication. Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. 5. Appendix 130 Regulatory information 20 23 Taiwan only Russia / Kazakhstan / Belarus only 21 Taiwan only 24 Germany only 22 Taiwan only 5. Appendix 131 Regulatory information 25 Turkey only 26 Thailand only This telecommunication equipment conforms to NTC technical requirement. 27 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d’Industrie Canada. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, a la seule condition que la somme d’indices d’equivalence de la sonnerie de tous les dispositifs n’excede pas cinq. Ringer Equivalence Number : 0.1/ Indice REN : 0.1 5. Appendix 132 Regulatory information 28 China only ᳝ᆇ⠽䋼 Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION 襦 愤縑趀爮闭 賉帞 CLP-415N CLP-680ND/CLP-680DW Xpress C1810W 蜷筨愤竖爮襔*% 縑趀绌裎 術賉縑聱 ポkW·hマ 1.33 1.31 1.22 5. Appendix 133 Copyright © 2015 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation. • iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. • Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc. • Google Cloud Print is a trademark of Google Inc. • LaserWriter is a trademark of Apple Computer, Inc. • All other brand or product names are trademarks of their respective companies or organizations. The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/Samsung_M3065_Series/seq/34 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information. QR code REV. 1.00 5. Appendix 134 User’s Guide M3065 series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED Google Cloud Print™ 200 3. Useful Setting Menus 1. Software Installation Before you begin reading a chapter 204 Print menu 205 Copy menu 206 Installation for Mac 139 Fax menu 209 Reinstallation for Mac 140 System setup 212 Installation for Linux 141 Reinstallation for Linux 142 2. Using a Network-Connected Machine 4. Special Features Altitude adjustment 220 Entering various characters 221 Setting up the fax address book 223 Useful network programs 144 Printing features 226 Wired network setup 145 Scan features 240 Installing driver over the network 148 Fax features 247 IPv6 configuration 157 Wireless network setup 160 Samsung Mobile Print 191 Using the NFC feature 192 Accessing management tools 257 AirPrint 198 Easy Capture Manager 258 5. Useful Management Tools 136 ADVANCED Samsung AnyWeb Print 259 Easy Eco Driver 260 Using SyncThru™ Web Service 261 Using Samsung Easy Document Creator 264 Using Samsung Easy Printer Manager 265 Using Samsung Printer Status 268 Using Samsung Printer Experience 270 6. Troubleshooting Paper feeding problems 277 Power and cable connecting problems 278 Printing problems 279 Printing quality problems 283 Copying problems 291 Scanning problems 292 Faxing problems 294 Operating system problems 296 137 1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 148). • Installation for Mac 139 • Reinstallation for Mac 140 • Installation for Linux 141 • Reinstallation for Linux 142 • If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see "Installing the driver locally" on page 26). • Only use a USB cable no longer then 3 meter (118 inches). Installation for Mac Make sure that the machine is connected to your computer and powered on. 10 Select USB Connected Printer on the Printer Connection Type and click Continue. Insert the supplied software CD into your CD-ROM drive. 11 Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax button to select your fax and add it to your fax list 12 Double-click the CD-ROM icon that appears on your Mac desktop. • After the installation is finished, click Close. For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. Read the license agreement and click Continue. Click Agree to agree to the license agreement. Click Install. All components necessary for machine operations will be installed. If you click Customize, you can choose individual components to install. Enter the password and click OK. 1. Software Installation 139 Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1. Software Installation 140 Installation for Linux You need to download the Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). Installing the Unified Linux Driver 10 11 When the installation is finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" command in Terminal program). Click Add button. Select your printer. Click the Forward button and add it to your system. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. Make sure that the machine is connected to your computer and powered on. Copy the Unified Linux Driver package to your system. Extract the package. Proceed with the installation. Open Terminal program and go to the folder that you copied the package to. Move to uld folder. Execute "./install.sh" command (If you're not logged in as a root, execute the command with "sudo" as "sudo ./install.sh") 1. Software Installation 141 Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Proceed with the uninstallation. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./uninstall.sh") 1. Software Installation 142 2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 144 • Wired network setup 145 • Installing driver over the network 148 • IPv6 configuration 157 • Wireless network setup 160 • Samsung Mobile Print 191 • Using the NFC feature 192 • AirPrint 198 • Google Cloud Print™ 200 Supported optional devices and features may differ according to your model (see "Features by model" on page 7). Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). SyncThru™ Web Admin Service Web-based machine management solution for network administrators. SyncThru™ Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access. • Download this program from http://solution.samsungprinter.com. SyncThru™ Web Service The web server embedded on your network machine allows you to do the following tasks (see "Using SyncThru™ Web Service" on page 261). • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's email automatically. • Configure the network parameters necessary for the machine to connect to various network environments. SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. • See "IPv4 configuration using SetIP (Windows)" on page 145. • See "IPv4 configuration using SetIP (Mac)" on page 146. • See "IPv4 configuration using SetIP (Linux)" on page 147. • This feature is not available for the machine that does not support the network interface (see "Rear view" on page 20). • TCP/IPv6 is not supported by this program. 2. Using a Network-Connected Machine 144 Wired network setup For example: Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 Setting IP address • This feature is not available for the machine that does not support the network interface (see "Rear view" on page 20). • TCP/IPv6 is not supported by this program. First, you have to set up an IP address for network printing and managements. In most cases a new IP address will be automatically assigned by a DHCP (Dynamic Host Configuration Protocol) server located on the network. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus for some models. • The machine has the display screen: Press the IPv4 configuration using SetIP (Windows) Before using the SetIP program, disable the computer firewall from Control Panel > Security Center > Windows Firewall. (Menu) button on the control panel and select Network > Network Conf. The following instructions may differ for your model. Using this Network Configuration Report, you can find your machine’s MAC address and IP address. 2. Using a Network-Connected Machine 145 Wired network setup Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. Connect your machine to the network with a network cable. The following instructions may vary from your model. Turn on the machine. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 145) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. IPv4 configuration using SetIP (Mac) Click Apply, and then click OK. The machine will automatically print the Network Configuration Report. Confirm that all the settings are correct. Connect your machine to the network with a network cable. Double-click the CD-ROM icon that appears on your Mac desktop. Insert the supplied software CD into your CD-ROM drive. • For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. Read the license agreement and click Continue. Click Agree to agree to the license agreement. 2. Using a Network-Connected Machine 146 Wired network setup Click Install. All components necessary for machine operations will be installed. IPv4 configuration using SetIP (Linux) If you click Customize, you can choose individual components to install. Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. 10 Enter the password and click OK. 11 Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Set IP Address button. 12 13 The following instructions may vary from your model or operating systems. When the message that warns that all applications will close on your computer appears, click Continue. Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Download the SetIP program from the Samsung web site and extract it. Click to open the TCP/IP configuration window. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 145) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 14 Click Apply, and then click OK. The machine will automatically print the Network Configuration Report. Confirm that all the settings are correct. Double-click the SetIPApplet.html file in cdroot/Linux/noarch/ at_opt/share/utils folder. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 145) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. The machine will automatically print the Network Configuration Report. 2. Using a Network-Connected Machine 147 Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). Insert the supplied software CD into your CD-ROM drive. • This feature is not available for the machine that does not support the network interface (see "Rear view" on page 20). • You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software to Install window. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK. Windows • For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. The firewall software might be blocking network communication. efore connecting the device to the network, disable the computer’s firewall. If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 145). Review and accept the installation agreements in the installation window. Then, click Next. Select Network connection on the Printer Connection Type screen. Follow the instructions in the installation window. 2. Using a Network-Connected Machine 148 Installing driver over the network From the Windows 8 Start Screen You can print a Network Configuration Report from the machine’s control panel that will show the current machine’s host name (see "Printing a network configuration report" on page 183). • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, http:// www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. a From Charms, select Search. b Click Store. c Search and click Samsung Printer Experience. d Click Install. Click the model name or host name you wish to use. The driver is automatically installed from the Windows Update. • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, http://www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 145). From Charms, select Settings > Change PC settings > Devices. Click Add a device. Discovered machines will be shown on the screen. 2. Using a Network-Connected Machine 149 Installing driver over the network Silent installation Mode Command- line Silent installation mode is an installation method that does not require any user intervention. Once you start the installation, the machine driver and software are automatically installed on you computer. You can start the silent installation by typing /s or /S in the command window. Command-line Parameters Following table shows commands that can be used in the command window. Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. Command- line /s or /S Definition Starts silent installation. Description Installs machine drivers without prompting any UIs or user intervention. /p”” or Definition Specifies printer port. /P” ” Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Description Printer port name can be specified as IP address, hostname, USB local port name, IEEE1284 port name or network path. For example: • /p”xxx.xxx.xxx.xxx” in where, “xxx.xxx.xxx.xxx” means IP address for network printer. / p”USB001”, /P”LPT1:”, / p”hostname” • / p"\\computer_name\sha red_printer" or "\\xxx.xxx.xxx.xxx\shared _printer" in where, "\\computer_name\shar ed_printer" or "\\xxx.xxx.xxx.xxx\shared _printer" means the network path to the printer by entering two slashes, the computer name or local IP address of the PC sharing the printer, and then the share name of the printer. 2. Using a Network-Connected Machine 150
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