Sierra Wireless SB3000P PCS CDMA Voice/Data Modem for Handspring PDAs User Manual SB3000
Sierra Wireless, Inc PCS CDMA Voice/Data Modem for Handspring PDAs SB3000
Contents
Users Manual Part 2 of 6
Section 1
6 Getting Started With Sprint PCS Service
ᮣYour driver’s license number
ᮣPen and paper to write down your new Sprint PCS
Communicator Number
Calling to Activate from your New Sprint PCS
Communicator
< Will insert correct info and graphics here when activation
process is finalized.>
To use your new Sprint PCS Communicator to activate your
module:
1. Fully charge your battery (see page 5).
2. Press and hold the Power button on the
SB3000 for one second to turn the module on (see
page 22). The Phone application launches
automatically.
<Need graphic of Dialpad screen before activation -- time/
date/no VM icon showing on top line>
3. Tap to reach a Sprint PCS Customer
Advocate. You must be in a Sprint PCS Service Area
when making this call.
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Communicator are
automatically transferred to voicemail, even if your module
is in use or turned off. To avoid missing any important
messages, you will want to set up your Sprint PCS voicemail
box and personal greeting as soon as your Sprint PCS
Communicator is activated.
Tip:
The Dialpad screen
is the default
starting view in the
Phone application.
You can change the
starting view by
using the Phone
Preferences menu
item. See page 105
for more
information.
Note:
The voicemail setup
process may vary in
certain affiliate areas.
Getting Started With Sprint PCS Service 7
Getting Started 1 1 Understanding
Roaming 111
To set up voicemail:
1. Tap the Speed Dial icon or press the Phone
Application button repeatedly until the Speed
Dial screen appears.
<Insert better graphic of Speed Dial screen (time/date/no
VM icon) here.>
2. Tap .
3. Follow the system prompts to create your passcode,
record your greeting, record your name
announcement, and choose whether to activate One-
Touch Message Access (a feature that lets you press one
key to access messages and eliminates the need for you
to enter your passcode).
Tip:
You can also set up
and access
voicemail from the
Dialpad screen.
See page 74 for
more information.
Section 1
8 Getting Started With Sprint PCS Service
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
ᮣReview coverage maps
ᮣLearn how to use voicemail
ᮣAccess your customer account
ᮣPurchase accessories
ᮣAdd additional options to your service plan
ᮣCheck out frequently asked questions
ᮣAnd much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone, or tap
on the Dialpad screen of your activated
Sprint PCS Communicator. You must be in a Sprint PCS
Service area when making this call.
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off
t
he Sprint PCS
Network, dial 1-888-
211-4PCS (4727).
Tip:
If you have a
question regarding
t
he operation of
your Sprint PCS
Communicator, dial
1-888-211-4PCS
(4727) from another
phone so you can
use your Sprint PCS
Communicator
while speaking with
Customer Care.
Getting Started With Sprint PCS Service 9
Getting Started 1 1 Understanding
Roaming 111
Receiving Automated Billing Information
For your convenience, your module gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billing cycle. Follow these steps to access this
information:
1. On the Dialpad screen, tap .
2. Follow the voice prompts to receive the information you
want.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge
and you will be billed for airtime.
ᮣOn the Dialpad screen, tap .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls or calls billed to a local telephone
calling card or a third party.
ᮣOn the Dialpad screen, tap .
Note:
This service may
not be available in
all affiliate markets.
Note:
Sprint PCS
Operator Services
may not be
available in all
affiliate markets.
Section 1
10 Getting Started With Sprint PCS Service
Understanding This User Guide
<AirPrime would like to move this section -- possibly to the
end of the Welcome chapter. Is this okay?>
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Communicator –
through easy-to-follow instructions.
ᮣSections break down categories of information to
progressively take you all the way from learning the
basics to using the most advanced module features.
ᮣTips highlight special shortcuts and timely reminders
to help you make the most of your new module.
ᮣThe Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
module if you read each section. However, if you’d like to go
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
module in no time.
Getting To Know Your Sprint PCS Phone 11
Understanding
Roaming 2Getting to Know
Your Communicator2Understanding
Roaming 2Getting Started 2Getting Started 2
2
Getting to Know
Your Sprint PCS Communicator™
In this Section
ᮣHighlights and Features
ᮣFront View of the Module and the Handheld Controls
ᮣUndertanding the Display Screen
ᮣTurning Your Module ON and OFF
ᮣUsing the Battery
our Sprint PCS Communicator is packed with features that simplify
your life and expand your ability to stay connected to the people and
information that are important to you. We know that you’re anxious to start
using it, so this section will give you a quick introduction to your new
module. The easy-to-follow instructions will guide you through the basics
of the most common features of your module and you’ll be on your way to
using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Communicator.
They include detailed step-by-step instructions that familiarize you with all
the features of your module and explain how to customize it to meet your
specific needs.
Y
Section 2
12 Getting To Know Your Sprint PCS Phone
Highlights and Features
Congratulations on the purchase of your Sprint PCS
Communicator (Model SB3000). This Springboard™
module combines the clear and secure wireless capabilities
of a digital CDMA phone with the simplicity of a
Handspring™ Visor™ handheld computer. The
combination is lightweight, easy to use, reliable, and offers
many significant features:
ᮣThe Visor handheld gives you a large, easy-to-read
display and offers powerful, intuitive dialing.
ᮣIntegration with your handheld offers access to built-in
Palm OS applications, such as Calendar, Address Book,
To Do List, and Notes, as well as support for thousands
of third-party Palm OS applications. You can even
access applications while you are talking, listening, or
browsing.
ᮣWorks with existing CDMA networks to provides clear
digital voice calling and access to other PCS CDMA
networks where Sprint PCS has implemented roaming
agreements (see page 29). Upgradeable to future
cdma2000 1x technology (see page 27).
ᮣSMS Text Messages provide quick and convenient text
messaging capabilities (see page 75).
ᮣWireless Internet access lets you browse your favorite
Web pages and send and receive e-mail.
ᮣUser-selectable ring tones let you customize your
module (see page 106).
ᮣHeadset jack offers hands-free calling (with optional
headset).
ᮣCaller ID feature lets you see who’s calling before you
answer the call.
ᮣ3-Way Calling lets you set up easy tele-conferencing.
ᮣSpeed Dialing lets you store up to 50 phone numbers
that you can dial with just one tap (see page 37).
ᮣData capabilities help you stay connected.
Getting To Know Your Sprint PCS Phone 13
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Your Communicator2Understanding
Roaming 2Getting Started 2Getting Started 2
ᮣQuick Net Connect™ offers fast Internet connection for
easier browsing and messaging.
ᮣStandard lithium ion battery provides approximately 6
hours of talk time or 10-28 days of continous standby
time, depending on network configurations.
Section 2
14 Getting To Know Your Sprint PCS Phone
Front View of Module
3. Headset Jack 4. Antenna
<Need higher resolution photo or good
illustration.>
8
. Data Application Button
2. Ring Profile Selector
6. Service LED 7. Battery LED
5. Speaker
9. Phone Application Button
1. Power Button
Getting To Know Your Sprint PCS Phone 15
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1. Power Button : Turns the module ON and OFF
(see page 22). You can also use this button to silence
the ringer (see page 40).
2. Ring Profile Selector : Selects between two ring
profiles for incoming calls (see page 106).
3. Headset Jack: Provides connection for an optional
2.5mm headset.
4. Antenna: Receives and sends signals on your SB3000.
The antenna is stationary and does not telescope out of
the module.
5. Speaker: Functions as the module’s earpiece.
6. Service LED : Indicates the status of the module’s
power and service.
ᮣNo LED - Power is off.
ᮣGreen LED blinking slowly - The SB3000 is on and
service is available.
ᮣRed LED blinking slowly - The SB3000 is on but no
service is available.
ᮣGreen LED blinking quickly - There is an incoming
call (the LED blinks for the duration of the
incoming call alert), or there is a new Voicemail
message (the LED blinks until you acknowledge the
alert).
7. Battery LED : Indicates the status of the battery
while it is charging.
ᮣRed LED - The battery is being charged.
ᮣGreen LED - The battery is fully charged.
8. Data Applications Button : Launches the default
data application, such as SMS Text Messages, your
browser, or an e-mail application (see page 143). You
can also use this button to view the Status Monitor (see
page 143).
9. Phone Application Button : Launches the Phone
application. You can also use this button to answer the
module if it is ringing, to end a call, and to redial the
last number you dialed (see page 36).
Section 2
16 Getting To Know Your Sprint PCS Phone
Handheld Controls
In addition to the buttons on the SB3000 module, your new
Sprint PCS Communicator also uses the controls on your
Visor handheld.
<Need better graphic of handheld here.>
Note:
Your handheld may
look different than
t
he illustration. For
more information
on using the
controls on your
handheld, see the
“Visor Handheld
User Guide” that
came with your
handheld.
Scroll buttons
Microphone
Handheld
Power button/
Backlight control
Contrast control
Display
screen
Graffiti®
writing area
Handheld
Application
buttons
Getting To Know Your Sprint PCS Phone 17
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Your Communicator2Understanding
Roaming 2Getting Started 2Getting Started 2
Understanding the Display Screen
This list identifies the symbols and messages you’ll see on
your display screen.
ᮣPhone is off means your SB3000 is turned off.
ᮣ shows your current signal strength. The more
lines shown, the stronger the signal. If there is no
signal, no lines are shown.
<Need new icon here.>
ᮣNo service means your module cannot find a signal.
ᮣ tells you a call is in progress.
ᮣ tells you a call is on hold.
ᮣ indicates you are “roaming” off the Sprint PCS
Nationwide Network.
<Need R icon.>
ᮣPower save indicates that your SB3000 has not found
a signal and is going into Power Save mode.
ᮣ indicates you have voicemail messages waiting. Tap
the icon to call your voicemail box.
<Need icon.>
ᮣ indicates you have an SMS Text Message. Tap the
icon to launch the SMS Text Message application.
<Need icon for this>
ᮣ indicates your module is in vibrate mode.
<Need icon. No icon appears when I set module to
vibrate.>
ᮣ shows your current battery charge strength. (Icon
shown fully charged.)
ᮣ indicates that a headset has been inserted in the
Headset Jack. The speaker and microphone are both
muted.
<Need icon.>
There are also three icons that appear on the bottom left of
the screen when you are using the Phone application. These
Section 2
18 Getting To Know Your Sprint PCS Phone
icons represent the three main Phone application screens
(see page 19).
ᮣTap to go to the Speed Dial screen, where you can
dial a previously saved phone number with just one tap
(see page 37).
ᮣTap to go to the Dialpad screen, where you can
enter a phone number to dial by using Graffiti®
writing or by tapping digits on the keypad (see
page 36).
ᮣTap to go to the Call History screen, where you can
view a list of your most recent calls and dial those
numbers directly (see page 38).
Tip:
You can also move
between the three
Phone application
screens by pressing the
Phone Application
button until the
screen you want
appears.