Sierra Wireless SB3000P PCS CDMA Voice/Data Modem for Handspring PDAs User Manual SB3000

Sierra Wireless, Inc PCS CDMA Voice/Data Modem for Handspring PDAs SB3000

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Users Manual Part 6 of 6 HTML Version

Users Manual Part 6 of 6

Section 15

152 Experiencing Sprint PCS Wireless Web

Using the Sprint PCS Wireless Web Browser

Using the MiniBrowser is easy once you've learned a few

basics. Here are some tips for navigating the Sprint PCS

Wireless Web:

Softkeys

The bottom line of the MiniBrowser contains a row of

softkeys. These are your main controls for getting around.

To activate a softkey:

ᮣPress the Mouse Key left or right to highlight the desired

softkey, then press .

Press the Mouse Key right a few times and you'll see more

softkeys. Depending on the wireless Internet site you're

using, the first two softkeys may change names and

functions, but the other softkeys are always available and

give you access to these special features:

ᮣHome accesses the Sprint PCS Wireless Web

Home Page.

ᮣHelp opens the Browser Menu (see “The Browser

Menu” on page xx).

ᮣMark creates a bookmark for the current page.

ᮣBkMrks to access your list of bookmarks.

ᮣExit to exit the browser and disconnect if necessary.

Scrolling

As with other parts of your phone's menu, you'll have to

scroll up and down to see everything on some wireless

Internet sites.

ᮣPress the Mouse Key up or down to scroll line by line.

You can also use the keys on the side of your phone to

quickly scroll one page at a time rather than one line at

a time.

Experiencing Sprint PCS Wireless Web 153

15 15 15 15 Sprint PCS

Wireless Web 15

Selecting

Once you've learned how to activate softkeys, you can start

navigating wireless Internet sites.

ᮣSelect on-screen items by using the Mouse Key to

highlight the desired item, then activate the desired

softkey by pressing .

You'll find that the left softkey is used primarily for selecting

items. This softkey is often labeled "OK," but don't confuse

it with on your phone, which always activates the

highlighted softkey.

ᮣIf the items on a page are numbered, you can also use

your keypad (number keys) to select an item.

Links, which appear [in brackets], allow you to jump to

different wireless Internet pages, select special functions or

even place phone calls.

ᮣSelect links by highlighting the link and then

activating the appropriate softkey, which is usually (but

not always) the left softkey.

Going Home

ᮣTo return to the Sprint PCS Wireless Web Home Page,

highlight the Home softkey and press .

Going to a Wireless Internet Site

From the Sprint PCS Wireless Web Home Page, you can go

to a wireless Internet site simply by highlighting the desired

site name and activating the OK softkey. Note that the list of

wireless Internet sites extends beyond one page.

ᮣSelect More… to see additional site listings.

ᮣTo access a site that does not appear on the Home Page,

use the Go To… function (on page 3 of the

Home Page). You'll be required to enter the URL (site

address) for the site you want to visit. It is not necessary

to enter “http://” before the site name. Only HDML and

WML sites are accessible.

Tip:

The tenth item in a

numbered list may be

selected by pressing the

0 (zero) key on your

phone's keypad, even

though the number 0

doesn't appear on

screen.

Note:

Some links do not

display other pages.

Note:

Only specially-designed

wireless Internet sites

are available via the

Go To function.

Section 15

154 Experiencing Sprint PCS Wireless Web

Going Back

ᮣTo go back one page, press .

Entering Text

Some wireless Internet sites require that you enter text

using your phone's keypad. See "Entering Characters Using

T9 Text Input" on page xx or "Entering Characters by

Tapping the Keypad" on page xx.

Creating a Bookmark

Bookmarks allow you to store the address of favorite

wireless Internet pages for easy access at a later time.

To create a bookmark:

1. Go to the page you want to mark.

2. Highlight the Mark softkey and press .

3. A title for the bookmark may already be displayed. You

can change the title or enter one of your own.

4. Highlight Save and press to save the name and

add the page to your list of bookmarks. A message

appears confirming the bookmark was added to the list.

5. Select to return to the screen that you marked

and resume navigation within the Sprint PCS Wireless

Web Browser.

ᮣThe new bookmark is added to your bookmark list.

Accessing a Bookmark

To access a bookmark from the Sprint PCS Home Page:

1. Highlight My Wireless Web and press .

2. Highlight Bookmarks and press .

3. Highlight the bookmark you want to display and

press .

To access a bookmark from the BookMrks softkey:

1. Highlight the BkMrks softkey and press .

2. Highlight the bookmark you want to display and

press .

Note:

Bookmarking a page

does not store the page

contents, just its

address.

Note:

Some pages cannot be

bookmarked. Bookmark

availability is determined

by web site developers.

Experiencing Sprint PCS Wireless Web 155

15 15 15 15 Sprint PCS

Wireless Web 15

Deleting a Bookmark

1. From the bookmark list, highlight the bookmark you

want to delete.

2. Press .

3. Highlight Erase from the options and press .

A message displays prompting you to confirm.

4. Press to delete the bookmark.

The Browser Menu

The Browser Menu contains several special functions. To

access the Browser Menu, use the Mouse Key to highlight

the Help softkey, then press .

ᮣHelp to view help text for the current wireless Internet

site (when available).

ᮣHome to access the Sprint PCS Wireless Web home

page.

ᮣMark Site to create a bookmark for the current

wireless Internet site.

ᮣShow URL to display the URL (address) for the current

wireless Internet page.

ᮣRestart to reset and restart the MiniBrowser.

ᮣPhone.com… to display information about the

Phone.com browser.

ᮣAdvanced to display advanced options for your

Sprint PCS Wireless Web Browser. (You should only use

when instructed by Sprint PCS Customer Care.)

Ending a Browser Session

To end a browser session and disconnect from the

Sprint PCS Wireless Web, press .

Section 15

156 Experiencing Sprint PCS Wireless Web

Troubleshooting

If you're having trouble using the Sprint PCS Wireless Web

Browser, use the following troubleshooting guide:

Problem: You can't escape from a particular site.

Recommendation: Go to the Sprint PCS Wireless Web

home page by using the Mouse Key to highlight the Home

softkey, then press .

Problem: You continue to receive errors when using a

certain site.

Recommendation: Try again later. Sites are sometimes

temporarily inaccessible due to high traffic. If the problem

persists, there may be a problem with the site.

Problem: The MiniBrowser appears to be malfunctioning

or stops responding.

Recommendation: Reset the MiniBrowser by going to the

Browser Menu and selecting the "Restart" option. If that

doesn't work, turn your phone off then on again. If that

also fails, try removing the battery and then replacing it.

If none of these solutions work, please contact Sprint PCS

Customer Care.

Problem: An error message says that my phone is not yet

registered for Sprint PCS Wireless Web services.

Recommendation: Sprint PCS Wireless Web services can

take longer to activate than voice services. Please try again

later. If the problem persists for more than one day, please

contact Sprint PCS Customer Care.

Experiencing Sprint PCS Wireless Web 157

15 15 15 15 Sprint PCS

Wireless Web 15

Problem: The message "Service Not Available" appears.

Recommendation: Your phone can't acquire a signal or

you are in an area that does not yet support Sprint PCS

Wireless Web services. If possible, move to an area that

supports Sprint PCS Wireless Web services. If you continue

to receive this message, please contact Sprint PCS

Customer Care.

Problem: The message "Data Server Unavailable" appears.

Recommendation: Sprint PCS Wireless Web services are

temporarily unavailable for some reason. Please try again

later. If this problem persists, please contact Sprint PCS

Customer Care.

Problem: The message "IP Address Missing" appears.

Recommendation: Your phone's factory settings have been

altered. Please contact Sprint PCS Customer Care for

assistance.

Section 15

158 Experiencing Sprint PCS Wireless Web

Sprint PCS Wireless Web Mail

With Sprint PCS Wireless Web Mail, you can set up a

Sprint PCS email account at no additional charge and

perform many of the typical email functions from your

Sprint PCS Communicator that you can from your personal

computer at www.sprintpcs.com. Or, if you prefer, you can

access other select e-mail providers, including America

Online.

To set up and use your Sprint PCS Wireless Web Mail:

1. From the Main Menu screen, scroll to Wireless Web

and press .

2. If the Sprint PCS Wireless Web Home Page is not

displayed, press .

3. Scroll to @SprintPCS (or AOL) and press .

4. Scroll to Sprint PCS Mail and press . If you are a

first-time user, follow the prompts to set up your

Sprint PCS Wireless Web account. A user name and

password must also be established.

5. To view your messages, scroll to Inbox and press

(or scroll to Mail from the America Online home page

and press ).

6. Scroll to the message you want to read and press .

7. After you have read the message, you can select a quick

action at the end of the message, such as Erase, Reply,

Reply All or Next Message, or select the Menu softkey for

a full list of options.

Experiencing Sprint PCS Wireless Web 159

15 15 15 15 Sprint PCS

Wireless Web 15

AOL Instant Messenger Service

The AOL Instant Messenger Service lets you keep in touch

with family and friends via two-way instant messaging.

Simply type a message using your Sprint PCS

Communicator or personal computer, send it off to friends

and family on your Buddy List

group, and they’ll receive

your message in an instant. Messages can be sent from

Sprint PCS Communicator to Sprint PCS Communicator,

personal computer to Sprint PCS Communicator and

Sprint PCS Phone to personal computer. When you receive a

new message, you will be informed by a Sprint PCS Wireless

Web Alert – even when you are not logged on to the Sprint

PCS Wireless Web.

To sign up for AOL Instant Messenger service, visit the AOL

Instant Messenger page from your personal computer at

www.sprintpcs.com. Or visit www.aol.com and register for

an AOL Instant Messenger screen name and password by

downloading the software as instructed. You do not have to

be an AOL member to utilize this service.

To access AOL Instant Messenger from your

Sprint PCS Communicator:

1. From the main menu, scroll to Wireless Web and

press .

2. If the Sprint PCS Wireless Web Home Page is not

displayed, press .

3. Scroll to Messaging or AOL and press .

4. Scroll to AOL IM and press .

5. When the AOL Instant Messenger screen is displayed,

highlight the OK softkey and press .

6. Enter your AOL Instant Messenger screen name and

press . (Use the screen name you created when

you signed up for the AOL Instant Messenger Service.)

7. Enter the password associated with your screen name

and press . The AOL Instant Messenger menu is

displayed.

Note:

Remember, all the

letters in your

password must be

lowercase.

Section 15

160 Experiencing Sprint PCS Wireless Web

Sprint PCS Wireless Web Short Mail

Sprint PCS Wireless Web Short Mail is perfect for those

instances when you need to send someone a message, but

don’t have their email address or they’re not on your AOL

Instant Messenger Buddy List. With Sprint PCS Wireless Web

Short Mail, you can use a person’s Sprint PCS

Communicator Number to send instant text messages from

your Internet-ready Sprint PCS Communicator to their

Internet-ready Sprint PCS Communicator – and they can

send messages to you. When you receive a new message,

you’ll automatically be notified with a Sprint PCS Web

Alert.

To send a Short Mail message:

1. From the main menu, scroll to Wireless Web and

press .

2. If the Sprint PCS Wireless Web Home Page is not

displayed, press .

3. Scroll to Messaging and press .

4. Scroll to Short Mail and press .

5. Scroll to Compose and press .

6. Enter a Sprint PCS Communicator Number and press

7. Select Type Msg (to enter a message up to 100

characters), Pre-Set Msgs (to select a preset message)

or Icons and press .

8. Enter your text or select a preset message or icon and

press .

9. To send the message, select the SEND softkey and

press .

Note:

You can customize you

own preset messages

from your Sprint PCS

Communicator or by

visiting

www.sprintpcs.com.

Experiencing Sprint PCS Wireless Web 161

15 15 15 15 Sprint PCS

Wireless Web 15

Signing up for Sprint PCS Wireless Web Updates

With Sprint PCS Wireless Web Updates, you can have the

Internet-based information sent directly to your Sprint PCS

Communicator at the times you choose. When you select

the

Sprint PCS Wireless Web option, up to 50 updates can be

sent to your phone each month at no additional charge.

To select the Internet-based information you want sent to

your Sprint PCS Communicator:

1. From your computer, log on to the Internet.

2. Go to the site from which you want to receive

information. A few of the sites you can visit are America

Online, amazon.com, eCompare!, ebay, FoxSports.com

and FTD.com. (The location where you request updates

within each site will vary.)

3. Where indicated on the site, input your Sprint PCS

10-digit phone number followed by

“@messaging.sprintpcs.com.” For example:

5551234567@messaging.sprintpcs.com.

Upon completing the registration process, you should begin

receiving your updates on your Sprint PCS Communicator

as requested.

Section 15

162 Experiencing Sprint PCS Wireless Web

Setting Up a Sprint PCS

Wireless Web Connection

Getting Started

Your wireless Internet-ready Sprint PCS Communicator

allows you to connect to a laptop PC, hand-held or palm-

sized computing device to send and receive email, access

the Internet or your company’s network and more, without

searching for a wall-mounted telephone jack. In just three

steps, you can use your connectivity:

1. First, you’ll need a Sprint PCS Wireless Web™

Connection Kit (sold separately). For purchase

information, see page xx in the Accessories section.

2. Connect your laptop PC to your Sprint PCS

Communicator by using the serial data cable. The

cable adapter will connect to a hand-held or palm-

sized computing device.

3. Finally, take a few minutes to install the Sprint PCS

DialerSM software onto your computer using your CD.

ᮣFor complete details on how to install and use this

software, refer to the user guide in the Sprint PCS

Wireless Web Connection Kit you purchased.

Placing a Call

To place a call while you’re connected to the Sprint PCS

Wireless Web:

1. First, make sure the cable is connected properly.

2. Open the Sprint PCS Dialer software or application on

your computer and place the call.

ᮣThe phone displays the number your computer is

calling and a “connecting” message is displayed.

ᮣOnce the call successfully connects, your phone’s

display shows you information on the status of the data

call.

Note:

You will not need to

install the Sprint PCS

Dialer for Palm or

HPC/Windows CE.

Experiencing Sprint PCS Wireless Web 163

15 15 15 15 Sprint PCS

Wireless Web 15

Receiving Sprint PCS Wireless Calls

Most users use the Sprint PCS Wireless Web Connection to

place outgoing data/fax calls. But you can also set up your

Sprint PCS Communicator to receive (host) data and fax

calls. Because each phone model is different, the Sprint PCS

Wireless Web Connection Kit doesn't include instructions

for how to set up your phone to receive data and fax calls.

Here's the procedure to set up your Sprint PCS

Communicator to receive a (mobile-terminated) data or

fax call:

1. Select the menu option to enable incoming data/fax

calls. Note that incoming voice calls are not possible

when your Sprint PCS Communicator is set to receive

data/fax calls.

2. Once you've received the incoming data/fax call, you

may want to return the phone to its normal state by

disabling incoming data/fax calls.

Using Special Features During a

Sprint PCS Wireless Web Call

Your phone gives you the ability to use special features

while you’re on a Sprint PCS Wireless Web call. They are

outlined below:

ᮣCaller ID: Just like your phone stores regular Caller ID

numbers, it also stores the numbers of incoming

Sprint PCS Wireless Web Connection calls. To

distinguish between the two types of calls, “Data” or

“Fax” displays along with the number of the caller

when you view your Caller ID records.

ᮣCall Waiting: If someone tries to reach you while

you’re connected to the Sprint PCS Wireless Web, your

phone behaves like it is turned OFF. Depending on your

service, callers may get your voicemail. Call Waiting is

automatically deactivated whenever you place or

receive a Sprint PCS Wireless Web Connection call.

Note:

Caller ID is not

available on Sprint PCS

Wireless Web Browser

calls.

Section 15

164 Experiencing Sprint PCS Wireless Web

ᮣAccessing features: You can still access most of your

phone’s features while you’re connected on a

Sprint PCS Wireless Web Connection Call. You can

navigate the phone’s menu system to change or view

your phone’s features or phone book entries. You can

also read messages or view the Caller ID records that

you received before placing the call.

Ending a Sprint PCS Wireless Web Call

It’s important to note that some of the normal ways to end a

call won’t work with the Sprint PCS Wireless Web

Connection calls. You should always close the connection

through the application on your computer. Your phone will

then return to Standby mode.

Selecting Your Accessories 165

Selecting Your

Accessories 16 16 16 16 16

Selecting Your Accessories

In this Section

ᮣOverview of Available Accessories for This Module

ᮣHow to Order

e offer a variety of accessories for your new Sprint PCS

Communicator™. Choose from chargers, batteries and hands-free

devices – all designed to give you more flexibility and convenience.

Section 16

166 Selecting Your Accessories

Sprint PCS™ Accessory Options

Standard Battery

The standard battery provides approximately 5 hours of

continuous talk time or approximately 10-28 hours of

continuous standby time, depending on network

configurations. The battery charges in about 4 to 5 hours

using any of the charging accessories available with this

module.

Travel Charger

The travel charger uses an AC adapter and is provided with

your module. Compact and lightweight, this is a convenient

way to charge your module at home or on the road.

How to Order

Most Sprint PCS Accessories found at local Sprint PCS

Centers can also be purchased through the Sprint PCS

Accessory HotlineSM by calling 1-800-974-ACC1 (2221) or

(*ACC) from your Sprint PCS

Communicator. Next day delivery is offered in select areas.

You can also visit our web site at www.sprintpcs.com.

Compatible Third-Party Accessory Options

Many third-party accessories are compatible with your

module.

Cigarette Lighter Adapter

You can charge your module (even during a call) in your

vehicle using a third-party cigarette lighter adapter.

Desktop Charger

The charger cradle that works with rechargeable Visor™

handhelds, such as the Visor Prism or Visor Edge, can also

be used to charge your module.

Knowing Performance and Safety Guidelines 167

Understanding

Roaming 17 Performance

and Safety 17 Understanding

Roaming 17 17 17

Knowing Performance

and Safety Guidelines

In this Section

ᮣGetting the Most Out of Your Reception

ᮣMaintaining Safe Use of and Access to Your Module

ᮣCaring for the Battery

ᮣAcknowledging Special Precautions and the FCC Notice

ᮣOwner’s Record

ᮣUser Guide Proprietary Notice

art of getting the most out of your Sprint PCS Communicator™ is

knowing where and how it works at optimum efficiency. This section

outlines performance and safety guidelines that ensure you experience the

full quality your Sprint PCS Communicator was designed to give you.

Section 17

168 Knowing Performance and Safety Guidelines

Getting the Most Out of Your Reception

Keeping Tabs on Signal Strength

The quality of each call you make or receive depends on the

signal strength in your area. Your module informs you of

the current strength by displaying a number of bars at the

top of the screen. The more bars displayed, the stronger the

signal.

If you’re inside a building, being near a window may give

you better reception.

Understanding the Power Save Feature

If your module is unable to find a signal after 15 minutes of

searching, a Power Save feature is automatically activated.

If your module is on, it periodically rechecks service

availability or you can check yourself by pressing any key.

Anytime the Power Save feature is activated, a message is

displayed on the screen. When a signal is found, your

module returns to Standby mode.

Understanding How Your Module Operates

Your module is basically a radio transmitter and receiver.

When it’s turned on, it receives and transmits radio

frequency (RF) signals. When you use your module, the

system handling your call controls the power level. This

power can range from .006 watts to 2 watts in digital mode.

Knowing Performance and Safety Guidelines 169

17 Performance

and Safety 17 Understanding

Roaming 17 17 17

Knowing Radio Frequency Safety

The design of your Sprint PCS Communicator complies

with the following standards:

ᮣUnited States Federal Communications Commission,

Code of Federal Regulations, 47 CFR part 2 sub-part J.

ᮣAmerican National Standards Institute (ANSI) IEEE,

C95. 1-1992.

ᮣDepartment of Health and Welfare Canada, Safety Code

In 1991-92, the Institute of Electrical and Electronics

Engineers (IEEE) and the American National Standards

Institute (ANSI) joined in updating ANSI’s 1982 standard

for safety levels with respect to human exposure to RF

signals. More than 120 scientists, engineers and physicians

from universities, government health agencies and

industries developed this updated standard after reviewing

the available body of research. In 1993, the Federal

Communications Commission (FCC) adopted this updated

standard in a regulation. In August 1996, the FCC adopted

hybrid standard consisting of the existing ANSI/IEEE

standard and the guidelines published by the National

Council of Radiation Protection and Measurements

(NCRP).

Maintaining Your Module’s Peak Performance

There are several simple guidelines to operating your

module properly and maintaining safe, satisfactory service.

ᮣHold the module with the antenna up and over your

shoulder.

ᮣTry not to ever hold, bend or twist the module antenna.

ᮣDon’t use the module if the antenna is damaged.

ᮣSpeak directly into the mouthpiece.

ᮣAvoid exposing your module and accessories to rain or

liquid spills. If your module does get wet, immediately

turn the power off and remove the battery. If it’s

Note:

For the best care of your

module, only Sprint PCS

authorized personnel

should service your

module and its

accessories. Faulty

service may void the

warranty.

Section 17

170 Knowing Performance and Safety Guidelines

inoperable, return it to a Sprint PCS Center or call

Sprint PCS Customer Care for service.

ᮣWhen using any data feature of your module, with or

without a headset, keep the module at least one inch

(2.5 cm) away from your body.

Maintaining Safe Use of and Access

to Your Module

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED

MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE

PROPERTY DAMAGE

Using Your Module While Driving

Talking on your module while driving is illegal in some

states. Even where it’s not, it can divert your attention from

driving. Remember that safety always comes first.

When using your module in the car:

ᮣGet to know your module and its features, such as speed

dial and redial.

ᮣWhen available, use a hands-free device.

ᮣPosition your module within easy reach.

ᮣLet the person you are speaking to know you are

driving; if necessary, suspend the call in heavy traffic or

hazardous weather conditions.

ᮣDo not take notes or look up phone numbers while

driving.

ᮣDial sensibly and assess the traffic; if possible, place

calls when you are not moving or before pulling into

traffic.

ᮣDo not engage in stressful or emotional conversations

that may divert your attention from the road.

ᮣTap to report serious emergencies. The

call is free from your module.

ᮣUse your module to help others in emergencies.

ᮣCall roadside assistance or a special non-emergency

wireless number when necessary.

Tip:

Purchase an optional

Hands-Free Car Kit.

Knowing Performance and Safety Guidelines 171

17 Performance

and Safety 17 Understanding

Roaming 17 17 17

Following Safety Guidelines

To operate your module safely and efficiently, always follow

any special regulations in a given area. Turn your module

off in areas where use is forbidden or when it may cause

interference or danger.

Using Your Module Near Other Electronic Devices

Most modern electronic equipment is shielded from radio

frequency (RF) signals. However, RF signals from wireless

phones and modules may affect inadequately shielded

electronic equipment.

RF signals may affect improperly installed or inadequately

shielded electronic operating and entertainment systems in

motor vehicles. Check with the manufacturer or its

representative to determine if these systems are adequately

shielded from external RF signals. Also check with the

manufacturer regarding any equipment that has been

added to your vehicle.

Consult the manufacturer of any personal medical devices,

such as pacemakers and hearing aids, to determine if they

are adequately shielded from external RF signals. People

with pacemakers should adhere to the following guidelines:

ᮣAlways keep your module more than six inches from

your pacemaker when the module is on.

ᮣDo not carry your module in a breast pocket.

ᮣUse the ear opposite the pacemaker to minimize the

potential for interference.

ᮣTurn your module off immediately if you have any

reason to suspect interference.

Turn your module off in hospitals or other health care

facilities when posted regulations instruct you to do so.

Turning Off Your Module Before Flying

Turn off your module before boarding any aircraft. To

prevent possible interference with aircraft systems, the U.S.

Federal Aviation Administration (FAA) regulations require

Note:

Always turn off the

module in health

care facilities and

request permission

before using the

module near

medical equipment.

Section 17

172 Knowing Performance and Safety Guidelines

you to have permission from a crew member to use your

module while the plane is on the ground. To prevent any

risk of interference, FCC regulations prohibit using your

module while the plane is in the air.

Turning Off Your Module in Dangerous Areas

To avoid interfering with blasting operations, turn off your

module when in a blasting area or in other areas with signs

indicating that two-way radios should be turned off.

Construction crews often use remote-control RF devices to

set off explosives.

Turn off your module when you’re in any area that has a

potentially explosive atmosphere. Although it’s rare, your

module or its accessories could generate sparks. Sparks

could cause an explosion or a fire resulting in bodily injury

or even death. These areas are often, but not always, clearly

marked. They include:

ᮣFueling areas such as gas stations

ᮣBelow deck on boats

ᮣFuel or chemical transfer or storage facilities

ᮣAreas where the air contains chemicals or particles

such as grain, dust or metal powders

ᮣAny other area where you would normally be advised to

turn off your vehicle engine

Restricting Children’s Access to Your Module

Your Sprint PCS Communicator is not a toy. Children

should not be allowed to play with it because they could

hurt themselves and others, damage the module or make

calls that increase your phone bill.

Note:

Never transport or store

flammable gas, liquid or

explosives in the

compartment of your

vehicle that contains

your module or

accessories.

Knowing Performance and Safety Guidelines 173

17 Performance

and Safety 17 Understanding

Roaming 17 17 17

Caring for the Battery

Protecting Your Battery

The guidelines listed below help you get the most out of

your battery’s performance.

ᮣUse only Sprint PCS-approved batteries and chargers.

These chargers are designed to maximize battery life.

Using other batteries or chargers voids your warranty

and may cause damage.

ᮣIn order to avoid damage, charge the battery only in

temperatures that range from 32º F to 113º F

(0º C to 45º C).

ᮣDon’t use the battery charger in direct sunlight or in

high humidity areas, such as the bathroom.

ᮣNever dispose of the battery by incineration.

ᮣKeep the metal contacts in the battery compartment

clean.

ᮣDon’t attempt to disassemble or short-circuit the

battery.

ᮣThe battery may need recharging if it has not been used

for a long period of time.

ᮣIt’s best to replace the battery when it no longer

provides acceptable performance. It can be recharged

hundreds of times before it needs replacing.

ᮣDon’t store the battery in high temperature areas for

long periods of time. It’s best to follow these storage

rules:

Less than one month:

4º F to 140º F (-20º C to 60º C)

More than one month:

4º F to 113º F (-20º C to 45º C)

Section 17

174 Knowing Performance and Safety Guidelines

Disposal of Lithium Ion (Lilon) Batteries

For safe disposal options of your Lilon batteries, contact

your nearest Sprint PCS-authorized service center.

Special note: Be sure to dispose of your battery properly. In

some areas, the disposal of batteries in household or

business trash may be prohibited.

Acknowledging Special Precautions

and the FCC Notice

FCC Notice

This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15

and Part 24 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference

in an appropriate installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not

used in accordance with instructions, can cause harmful

radiation to radio communication. However, there is no

guarantee that interference will not occur in a particular

installation. If the equipment does cause harmful

interference in radio and television reception, which can be

determined by turning the equipment on and off, the user is

encouraged to try to correct the interference by one or more

of the following measures:

ᮣReorient or relocate the receiving antenna

ᮣIncrease the separation distance between the

equipment and the receiver

ᮣConnect the equipment into an outlet on a circuit

different from that to which the receiver is connected

Cautions

Any changes or modifications to your module not expressly

approved in this document could void your warranty for

this equipment and void your authority to operate this

equipment. Only use approved batteries, antennas and

chargers. The use of any unauthorized accessories may be

Note:

For safety, do not handle

a damaged or leaking

Lilon battery.

Knowing Performance and Safety Guidelines 175

17 Performance

and Safety 17 Understanding

Roaming 17 17 17

dangerous and voids the module warranty if said

accessories cause damage or a defect to the module.

Although your module is quite sturdy, it is a complex piece

of equipment and can be broken. Avoid dropping, hitting,

bending or sitting on it.

Body-Worn Operation

Your Sprint PCS Communicator (Model SB3000) was tested

for typical body-worn operation with the Handspring™

Plastic Belt Clip and the Handspring Leather Belt Clip. To

comply with FCC RF exposure requirements during body-

worn operation, the Handspring Plastic Belt Clip or the

Handspring Leather Belt Clip must be used. The use of other

body-worn accessories may not comply with FCC RF

exposure requirements and should be avoided. When using

the SB3000 during hands-free operation without a body-

worn accessory, a minimum separation distance of 1 inch

(2.5 cm) must be maintained between the back of the

module, including the antenna, and the user/bystander(s)

body (excluding hands, wrists, feet and ankles)in order to

comply with FCC RF exposure requirements.

For more information about RF exposure, please visit the

FCC website at www.fcc.gov.

Specific Absorption Rate (SAR) for Wireless Phones

The SAR, or Specific Absorption Rate, is the standard unit of

meaurement used to express the relative amount of radio

frequency (RF) energy absorbed by users of wireless handsets.

SAR values at or below the federal standard of 1.6 W/kg* are

considered safe for use by the public. All wireless phones

and phone modules must meet this federal standard, which

incorporates a substantial margin of safety.

THE SB3000 MODEL WIRELESS PHONE MODULE MEETS

THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE

TO RADIO WAVES.

Section 17

176 Knowing Performance and Safety Guidelines

Your wireless phone module is a radio transmitter and

receiver. It is designed and manufactured not to exceed the

emission limits for exposure to radio frequency (RF) energy

set by the Federal Communications Commission (FCC) of

the U.S. Government. These limits are part of

comprehensive guidelines and establish permitted levels of

RF energy for the general population. The guidelines are

based on standards that were developed by independent

scientific organizations through periodic and thorough

evaluation of scientific studies. The standards include a

substantial safety margin designed to assure the safety of all

persons, regardless of age and health.

The exposure standard for wireless mobile phones,

modems, and other wireless phone modules employs a unit

of measurement known as the Specific Absorption Rate, or

SAR. The SAR limit set by the FCC is 1.6W/kg*. Tests for SAR

are conducted using standard operating positions specified

by the FCC with the phone or module transmitting at its

highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified

power level, the actual SAR level of the phone or module

while operating can be well below the maximum value.

This is because the phone or module is designed to operate

at multiple power levels so as to use only the power required

to reach the network. In general, the closer you are to a

wireless base station antenna, the lower the power output.

Before a phone, modem, or other phone module model is

available for sale to the public, it must be tested and

certified to the FCC that it does not exceed the limit

established by the government-adopted requirement for

safe exposure. The tests are performed in positions and

locations (e.g., at the ear and worn on the body) as required

by the FCC for each model. The highest SAR value for this

model when tested for use at the ear is:

Knowing Performance and Safety Guidelines 177

17 Performance

and Safety 17 Understanding

Roaming 17 17 17

ᮣ1.08 W/kg* when used with the Handspring™ Visor™,

Visor Deluxe™, Visor Platinum™

ᮣ0.74 W/kg* when used with the Visor Prism™

ᮣ0.80 W/kg* when used with the Visor Edge™

When worn on the body, as described in this user guide, the

highest SAR value for this model is:

ᮣ0.43 W/kg* when used with the Handspring Visor, Visor

Deluxe, Visor Platinum

ᮣ0.45 W/kg* when used with the Visor Prism

ᮣ0.44 W/kg* when used with the Visor Edge

(Body-worn measurements differ among Handspring

models and this wireless module depending upon

available accessories and FCC requirements).

While there may be differences between the SAR levels of

various phones and wireless modules, and differences in the

SAR levels when phones or modules are used at various

positions, they all meet the government requirement for

safe exposure.

The FCC has granted an Equipment Authorization for this

model with all reported SAR levels evaluated as being in

compliance with the FCC RF emission guidelines. SAR

information on this model wireless module is on file with

the FCC and can be found under the Display Grant section

of http://www.fcc.gov/oet/fccid after searching on FCC ID

PNF-SB3000P.

Additional information on Specific Absorption Rates (SAR)

can be found on the Cellular Telecommunications Industry

Association (CTIA) web-site at http://www.wow-com.com.

* In the United States and Canada, the SAR limit for mobile phones

used by the public is 1.6 watts/kg (W/kg) averaged over one gram of

tissue. The standard incorporates a substantial margin of safety to give

additional protection for the public and to account for any variations

in measurements.

Section 17

178 Knowing Performance and Safety Guidelines

Owner's Record

The model number, regulatory number and serial number

are located on the front metallic part of the SB3000. Record

the serial number in the space provided below. This will be

helpful if you need to contact us about your module in the

future.

Model:

Serial No.:

User Guide Proprietary Notice

CDMA Technology is licensed by QUALCOMM Incorporated

under one or more of the following patents:

4,901,307 5,109,390 5,267,262 5,416,797

5,506,865 5,544,196 5,657,420 5,101,501

5,267,261 5,414,796 5,504,773 5,535,239

5,600,754 5,778,338 5,228,054 5,337,338

5,710,784 5,056,109 5,568,483 5,659,569

5,490,165 5,511,073

Terms and Conditions & Warranty Information 179

Warranty/Terms

and Conditions 18 18 18

Terms and Conditions

& Warranty Information

In this Section

ᮣTerms and Conditions of Services

ᮣManufacturer’s Warranty

his section contains the Terms and Conditions of Services for your

Sprint PCS Communicator™ and the manufacturer’s warranty.

Section 18

180 Terms and Conditions & Warranty Information

Terms and Conditions of Services

Thanks for choosing to connect with Sprint PCS. These

terms and conditions are part of your agreement with

Sprint PCS for Sprint Personal Communication Services.

For the most current version of the terms and conditions,

please visit our website at www.sprintpcs.com or call

Sprint PCS Customer Care toll free at 1-888-211-4PCS, as

the terms and conditions included with your Sprint PCS

Communicator may not the most current version. If you

activated Sprint PCS Services before the effective date of

these terms and conditions, these terms and conditions

replace and supersede any previous terms and conditions.

If you have questions about your Sprint PCS Services, call

Sprint PCS Customer Care toll-free at 1-888-211-4PCS

(4727) or visit our Web site at www.sprintpcs.com. We’ll be

happy to help you, 24 hours a day, 7 days a week.

Para solicitar esta literatura en español, por favor contactar

a 1-888-211-4PCS(4727).

Agreement

Your agreement ("Agreement") with Sprint Spectrum L.P.

and any of its affiliates doing business as Sprint PCS

providing Sprint Personal Communications Services

("Services") to you is made up of these Terms and

Conditions of Service ("Terms") and the Service Plan we

agree to provide you. Your "Service Plan" is described in our

marketing materials and includes the rates and features we

set for that Service Plan. We use the words "we," "us," "our"

or "Sprint PCS" to refer to Sprint Spectrum L.P. and its

affiliates doing business as Sprint PCS in these Terms.

When you activate Services or attempt to use our Services

(including, without limitation, attempting to place a call

on the Sprint PCS Network or off the Sprint PCS Network

when roaming, including "911" or similar calls), you

accept the Agreement.

Terms and Conditions & Warranty Information 181

Warranty/Terms

and Conditions 18 18 18

Provision of Service

Your purchase of Sprint PCS phones or other equipment

does not mean that we must provide Services to you. We

may decide not to provide Services to you for any lawful

reason. We may request that you provide us with any

information we reasonably require to determine whether

you qualify for Services. Services in some areas are

managed and provided under contract with Sprint PCS by

independent affiliates with access to the Sprint PCS

Network. Some Services may not be available or may

operate differently in certain affiliate markets.

Credit Verification

You must have and keep satisfactory credit to receive and

continue to receive Services. We will verify your credit before

agreeing to provide Services to you and we may verify your

credit at any time while we provide Services to you. Credit

verification may include a review of credit reports that we

receive from commercially available credit bureaus. We

may require a guaranty of payment by an individual or

entity approved by us. If at any time we determine, in our

sole discretion, that payment for Services may not be made

when due, we may suspend Services to your module and

require that you provide payment on account or a

guarantee of payment before we resume Services to your

module.

Changes to Agreement

We may change this Agreement at any time (but see Service

Plans). Any changes to the Terms are effective when we

provide you with notice. If you use our Services or make any

payment to us on or after the effective date of the changes,

you accept the changes. If you do not accept the changes,

you may terminate Services (but see Termination;

Changing Service Plans). For purposes of the Agreement,

"use" includes keeping the right to access the Sprint PCS

Network by not terminating Services. You may not modify

Section 18

182 Terms and Conditions & Warranty Information

the Agreement except for your Service Plan (see

Termination; Changing Service Plans).

Service Plan

You may be eligible for a fixed length Service Plan ("Term

Service Plan") or for a month-to-month Service Plan

("Non-Term Service Plan"). We determine the Service Plan

for which you qualify. We may offer non-identical Service

Plans to different individuals or entities. Services and

coverage under some Service Plans may be more limited as

compared to other Service Plans. Your Service Plan sets out

the charges for Services and is your Service Plan until that

Service Plan is changed, you switch to a different Service

Plan, or your Services terminate. Your Service Plan may

require that you make a deposit, prepayment, or a series of

deposits or prepayments, or be subject to an account

spending limit, before Services are activated or maintained.

Changing Service Plans

If you are on a Non-Term Service Plan, you may change to

a different Service Plan for which you qualify by contacting

us. Any change is effective at the start of your next full

invoicing cycle unless otherwise specified by us at the time

that you place your change order. If you change or add a

different Service Plan or service feature and the change is

effective prior to the start of your next full invoicing cycle,

you will be invoiced a prorated amount for the period

during the previous invoicing cycle that the new Service

Plan or service feature was effective. We may require a

service charge for implementing any change directed by

you and the Service Plan or optional service features you

selected. If you are on a Term Service Plan, your ability to

change to another Service Plan may be limited and we may

require you to pay a termination fee as set out in your

Service Plan.

Terms and Conditions & Warranty Information 183

Warranty/Terms

and Conditions 18 18 18

Use of Services and Equipment; Availability

You must be at least 18 years old to subscribe to our Services

(other than on a Prepaid Service Plan). We may require you

to provide proof of your age and identity. If you are under

18 years old you may be eligible for certain Services that

have Account Spending Limits if a person 18 years or older

is also named as a subscriber on the Account. Services and

equipment may not be used for any unlawful, fraudulent or

abusive purpose. By requesting Services, you agree that you

will not use Services and equipment in any unlawful,

fraudulent or abusive manner. You may not resell or lease

Services or equipment to anyone. Services are available

within the operating range of the Sprint PCS Network.

Coverage and quality of Services may be affected by

conditions beyond our control, including atmospheric,

geographic, or topographic conditions. We do not

guarantee that there will be no interruptions or delays in

Services. Your Sprint PCS Communicator will not accept the

services of any wireless provider other than Sprint PCS (but

see Roaming).

Number

We assign a phone number ("Number") to the phone or

other equipment used by you on the Sprint PCS Network.

We may change the Number by giving you prior notice. You

do not own the Number. You may not (1) modify the

Number we program into any phone or other equipment,

(2) transfer or duplicate the Number to any phone or other

equipment other than that authorized by us, or (3) transfer

the Number to any other individual or entity.

Phone Activation Fee

You may be required to pay a non-refundable phone

activation fee when you activate a new Number, have us

switch a Number to a different phone, or we activate a

different phone on your existing account. Details on any

applicable phone activation fee are set out in your Service

Section 18

184 Terms and Conditions & Warranty Information

Plan or can be obtained by calling Sprint PCS Customer

Care.

Charges

You must pay, by each invoice due date, all charges for

Services provided to the Number for each phone or other

equipment that our records show you activated no matter

who actually uses or has possession of the phone or other

equipment at the time Services are provided. These charges

include, but are not limited to, recurring monthly service

charges, applicable local and long-distance toll charges,

usage charges, connection fees, roaming charges, directory

assistance, call completion charges, optional features you

select at an extra cost, and taxes and other regulatory

related charges. Charges for a completed call from your

Number that is dialed manually begin when you press the

TALK (or similar key) and end when the call is terminated

by either party. You are invoiced for completed calls to your

Number from the time shortly before the module starts

ringing until the call is terminated by either party. Charges

for most Services are incurred in one-minute increments,

with partial minutes of use rounded up to the next highest

minute. Certain Service Plans do not include itemized

message transmission detail, even for measured service.

Other Services are invoiced on a recurring monthly flat rate

charge and you do not receive itemized message

transmission detail on them.

Voice Command

The Sprint PCS Voice Command feature an optional service

that allows you to place calls without manually dialing by

using speech recognition technology. Calls to 911 or similar

emergency numbers cannot be placed through the Voice

Command feature. Airtime and applicable long distance

charges for a call completed from your Number that is

dialed using the Voice Command feature begin when you

press or activate the TALK or similar key (including the ##

keys for making subsequent calls) and end when your call

Terms and Conditions & Warranty Information 185

Warranty/Terms

and Conditions 18 18 18

is terminated by hitting the END key or by returning to the

Voice Command platform. If you initiate and complete a

subsequent call without leaving the Voice Command

platform, a separate charge for that call will begin from the

time the previous call was terminated. Airtime and

applicable long distance charges will be applied to the

entire length of a completed call initiated from the Voice

Command feature, including the entire amount of time

spent interacting with the Voice Command platform. Using

Directory Assistance to input names into your Voice

Command address book will incur additional charges.

Details on charges for the Voice Command feature can be

found in the marketing materials for this feature or by

calling Sprint PCS Customer Care.

Invoicing

Invoicing cycles are approximately 30 days in length.

Invoicing cycles and dates may change from time to time.

Except as otherwise provided in your Service Plan, monthly

recurring charges (MRCs) are invoiced one invoicing cycle

in advance. Airtime is invoiced retroactively to the first

minute based on your Service Plan for your total usage in

your invoicing cycle. Charges for Services are usually

invoiced as soon as possible after the charges accrue (unless

you are receiving Services under a Sprint PCS Prepaid

Service Plan). We may, however, invoice you for usage and

charges occurring before the invoicing cycle being invoiced,

if they were not previously invoiced. If you are invoiced for

usage incurred during a prior invoicing cycle, those

minutes will be applied to your Service Plan minutes for the

current invoicing cycle. However, if you change your Service

Plan between the time the usage was incurred and the

beginning of the current invoicing cycle, those minutes

from the prior invoicing cycle will be charged at the

applicable per minute overage rate set out in the Service

Plan in effect at the time the usage was incurred.

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186 Terms and Conditions & Warranty Information

Payment

If you have authorized payment for Services or equipment

by credit card or by debiting a bank account, no additional

notice or consent is required before we invoice the credit

card or debit the bank account for all amounts (including

any late charges, taxes or other regulatory related charges)

due to us or billed by us on behalf of a third party. You must

promptly notify us of any change in your invoicing address

or of the credit card or bank account used for payment. We

reserve the right to require payment by money order,

cashier’s check or other secured form of payment. If we take

action to receive payment beyond invoicing you for charges

for Services or equipment, you must pay our costs and

expenses of collection, including attorneys’ fees and

expenses, the fees of any collection agency and court costs.

If we act as an invoicing agent for a third-party service

provider, payments received are first applied to amounts due

and owing to us and any remaining amounts are applied to

sums due and owing to the third-party service provider. We

may charge an additional fee for any check or other

negotiable instrument endorsed by you and returned

unpaid by a financial institution for any reason.

Late Payment Charges

Payment is past due if we do not receive it by the due date

shown on your invoice. Any payment for Services and

equipment not made when due accrues late charges until

paid at the rate of 1.5% per month or at the highest rate

allowed by law. Late charges are prorated daily for each day

that payment is past due, but are not compounded monthly.

Acceptance of late or partial payments (even if marked

"paid in full") does not waive our right to collect all

amounts that you owe us.

Disputed Charges

You must raise any dispute that you have about any charges

invoiced to you within 15 days of the date of the invoice or

you have accepted the invoice. You may notify us of any

Terms and Conditions & Warranty Information 187

Warranty/Terms

and Conditions 18 18 18

dispute by calling Sprint PCS Customer Care. Calls to our

sales or general business offices are not notice of a dispute.

You do not have to pay any properly disputed amounts

while we investigate them; however, you must pay amounts

not in dispute by the due date. If disputed invoice

procedures are described on the invoice, you must follow

them.

Termination. Non-Term Service Plan.

If you are on a Non-Term Service Plan you may terminate

Services at any time by giving us notice. We may terminate

Services at any time, with or without notice (subject to this

Agreement). We may deactivate any Number before you

receive notice of termination (if we give any notice) without

liability to you. Termination by either of us may be with or

without cause.

Termination. Term Service Plan.

If you are on a Term Service Plan, (1) your ability to

terminate Services before the end of the term is limited, (2)

your ability to change to another Service Plan before the

end of the term may be limited and may result in a

termination and/or activation fee, (3) you may be required

to pay a termination fee as liquidated damages and not as a

penalty, (4) we may not terminate Services without cause

before the end of the term and (5) if we terminate Services

for cause before the end of the term you may be required to

pay a termination fee as liquidated damages. No

termination fee is charged if you terminate a Term Service

Plan within 14 days of activation of your Sprint PCS

Communicator. During the term we must give each other

notice to terminate Services. At and after the expiration of

the term, you may terminate Services at any time by giving

us notice and we may subject to this Agreement terminate

Services at any time, with or without notice.

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188 Terms and Conditions & Warranty Information

Termination. General.

Regardless of whether you have a Non-Term or a Term

Service Plan, we may terminate or suspend Services to you

without liability (1) if you breach any provision of this

Agreement (including if you fail to pay any charges for

Services) or (2) if you fail to pay any charges due us for

equipment or otherwise. If you promptly cure the breach,

we may, but are not obligated to, reactivate Services to you.

You must pay all charges for (1) Services provided before

termination of a Number and (2) equipment, regardless of

who terminates Services. If Services are terminated before

the end of your current invoicing cycle, (1) the monthly

recurring charge is not prorated to the date of termination,

and (2) you will not receive a credit or refund for any

unused minutes in your Service Plan.

Account Spending Limit

If we agree to provide Services to you on an Account

Spending Limit basis, we will tell you your Account

Spending Limit before we start Services to your Number, or

as reasonably practicable after the limit is imposed. If we

require a deposit for you to establish or keep Services on an

Account Spending Limit basis, we will hold the deposit as

partial guarantee of payment for Services (see Deposits,

below). Charges for Services accrue against your Account

Spending Limit as they are incurred. We may suspend

Services to your Number without prior notice to you when

your account balance reaches your Account Spending

Limit. Services are restored when you have paid any past

due balance and pay a specified minimum amount to

reduce your account balance below your Account Spending

Limit. We may change this minimum amount at any time

upon notice to you. You may pay any past due balance and

the minimum amount by any method authorized by

Sprint PCS. Call Sprint PCS Customer Care for information

about authorized methods of making these payments. If we

provide Services to you on an Account Spending Limit basis,

Terms and Conditions & Warranty Information 189

Warranty/Terms

and Conditions 18 18 18

Services and coverage may be limited in certain ways. You

must pay all charges for Services even if they exceed the

amount of your Account Spending Limit.

Deposits

If we require a deposit for you to establish or keep Services,

we will hold the deposit as partial guarantee of payment for

Services. We may change the deposit amount at any time to

reflect revised estimated monthly charges based upon your

usage. A deposit may not be used to pay any invoice (unless

it is used to pay a final invoice) or delay payment. The

deposit amount, the length of time we hold the deposit and

changes to the deposit amount are determined based on

your credit and payment history. The rate of interest on the

deposit is subject to change. We may mix deposits with our

other funds. If Services are terminated for any reason, we

may, without notice to you, apply your deposit toward

payment of outstanding charges and any excess is returned

to you at your last known address within 75 days after

termination of Services. If the U.S. Postal Service cannot

deliver the money to you and returns it to us, we will hold it

for you for one year from the date of return and we may

charge a monthly servicing fee against the deposit balance.

Any money held during this one-year period will not accrue

interest for your benefit. You forfeit any portion of the

money left after the one-year period.

Prepaid Service Plans. General.

(Prepaid Services are not available in Southern California,

Hawaii or certain Sprint PCS affiliate markets.) If we

provide Services to you on a Sprint PCS Prepaid Service

Plan, you may be required to pay an Initial Prepaid Service

Fee to establish your prepaid account with us. This Initial

Prepaid Service Fee is non-refundable and does not apply

against charges for phone calls you make or receive or

service charges. You must keep a positive balance in your

prepaid account in order to make or receive calls. The

balance in your prepaid account is reduced by daily or

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190 Terms and Conditions & Warranty Information

monthly service charges (or both), in addition to the

charges for the phone calls you make and receive. Charges

for Prepaid Services are invoiced in one-minute increments

and deducted from your prepaid account balance. Partial

minutes of use are rounded up to the next highest minute.

If you add additional options to your prepaid account, the

monthly charges for them will be deducted from your

prepaid account which could bring your account balance to

$0 or below. When you have used all of the money in your

prepaid account, Services are suspended until you add

money to your account. You may add money to your

prepaid account by any means we agree to accept (e.g.

Sprint PCS Prepaid Wireless Cards). If you do not have any

money in your prepaid account for 45 consecutive days, you

will have to pay a reconnection fee to restore Services.

During this 0-45 day period with a $0 balance, your daily or

monthly service charges (or both) will continue to accrue

and you must pay any accrued charges plus a reconnection

fee before Services are restored. If you do not have any

money in your prepaid account for 90 consecutive days, we

close the account. If you wish to restore Services in the

future, you will be subject to current Sprint PCS Prepaid

Service Plan availability and the current Terms; in addition,

you may be charged a reactivation fee. If you call us toll-

free at 1-888-263-9695, we can provide information about

adding money to your prepaid account, the fees for

restoring or reactivating Services, Number availability and

balance information. You must pay all charges for Services

used by you whether or not they are more than the amount

of money in your prepaid account. Services and coverage

under Sprint PCS Prepaid Service Plans may be more

limited than under other Service Plans. Money in your

prepaid account may be mixed with our money. We do not

pay interest on money in your prepaid account. We do not

refund unused money in your prepaid account and will not

transfer unused money to anyone else or any other Sprint

PCS prepaid or non-prepaid account.

Terms and Conditions & Warranty Information 191

Warranty/Terms

and Conditions 18 18 18

Sprint PCS Prepaid Service Plans

(Daily Service Charge)

If your Sprint PCS Prepaid Service Plan has a Daily Service

Charge, it is deducted from your prepaid account once each

day, which could bring your account balance to $0 or below.

You can avoid disruption in Services by keeping a positive

balance in your account. Even if your account balance

reaches $0, the Daily Service Charge continues to accrue for

45 consecutive days, causing your account balance to

become negative. After 45 consecutive days with a $0 or

negative balance, we will charge you a reconnection fee in

addition to the accrued Daily Service Charge to restore

Services.

Sprint PCS Prepaid Service Plans

(Monthly Service Charge)

If your Sprint PCS Prepaid Service Plan has a Monthly

Service Charge, it is deducted from your prepaid account on

the first day of each month. This could bring our account

balance to $0 or below. You can avoid disruption in Services

by adding enough money to your account before the end of

each month to cover the Monthly Service Charge and keep a

positive balance in your account.

Sprint PCS Prepaid Service Plans

(No Monthly Service Charge)

If your Sprint PCS Prepaid Service Plan does not have a

Monthly Service Charge and you have not added money to

your account for 60 consecutive days, your account balance

is forfeited. If you add money to your prepaid account

within the 60 day period, your prior account balance and

the money added are carried forward for another 60

consecutive days.

Prepaid Wireless Cards

Each Sprint PCS Prepaid Wireless Card has an expiration

date on it. If you purchase a Sprint PCS Prepaid Wireless

Card and have a Sprint PCS Prepaid Service Plan, you can

Section 18

192 Terms and Conditions & Warranty Information

only use the card to add money to your prepaid account.

The card must be used to add money to your prepaid

account before the card’s expiration date. If you obtain a

promotional Sprint PCS Prepaid Wireless Card and do not

have a Sprint PCS Prepaid Service Plan, you can use the

card to make prepaid phone calls that will not show up on

your monthly invoice. You will not be able to use the card

after the expiration date or 60 consecutive days after

making your first call using the card (whichever comes

first).

Wireless Web Services

Wireless Web Services are part of the Services that can be

obtained through Sprint PCS. Wireless Web Services may

not be immediately available in some Sprint PCS affiliate

markets. Use of Wireless Web Services requires a wireless

data compatible phone or certain other equipment (or

both) and is subject to any memory, storage or other

limitation in the phone or other equipment. The Caller ID

blocking feature is not available when using Wireless Web

Services. Your Number is transmitted to any site you visit on

the Internet. You are charged for time spent connected to

the Wireless Web, including time spent browsing on the

Internet and reviewing or scrolling through Internet

information on-line while still connected to the Sprint PCS

Network. Not all Internet sites can be accessed and you may

receive an error message if you attempt to access a site that

cannot be accessed through Wireless Web Services. You are

also charged for Wireless Web connections to review your

Sprint PCS account information. Wireless Web Services

currently are not available when you are roaming off the

Sprint PCS Network. Wireless Web Services are not available

to you if you are on a Sprint PCS Prepaid Service Plan. If

you receive Services on an Account Spending Limit basis,

you may be limited in the Wireless Web Services available to

you. Call Sprint PCS Customer Care or visit our website at

www.sprintpcs.com for availability and equipment

Terms and Conditions & Warranty Information 193

Warranty/Terms

and Conditions 18 18 18

compatibility information. Specific additional information

about Wireless Web Services, including pricing, included

minutes and combining with other Service Plans, is

available in Sprint PCS’ standard sales collateral for Sprint

PCS Wireless Web Services or at www.sprintpcs.com. Sprint

PCS is not a publisher of third party content that can be

accessed through Wireless Web Services. Sprint PCS is not

responsible for any opinions, advice, statements, services or

other information that is provided by third parties and

accessible through Wireless Web Services. Sprint PCS does

not guarantee the accuracy, completeness or usefulness of

information that is obtained through the Wireless Web

Services. You are responsible for evaluating such content.

Taxes and Other Regulatory Related Charges

We invoice you for taxes, regulatory related obligations and

other charges levied by federal, state or local authorities, or

foreign government on Services, or mandated to be paid in

proportion to receipts from telecommunications services

provided, or on sales of equipment (except for taxes based

on our net income), if we pay these taxes or other

regulatory related charges. Taxes, regulatory related

charges and charges not directly paid by us are not invoiced

to you, but payment to the taxing or levying authority of

any applicable taxes, regulatory related charges and

charges due from you are your responsibility. If you claim

any tax exemption, you must provide us with a valid tax-

exempt document. Any tax exemption applies only from the

date we receive a valid tax-exempt document.

Roaming

Calls made outside of your Home Service Area and outside

of the Sprint PCS Network are "roaming" calls. Your

Sprint PCS Communicator is specifically designed and

engineered to work only on the Sprint PCS Network. It

works on other CDMA PCS providers’ systems only when a

roaming agreement is in place between Sprint PCS and the

other providers. If your Sprint PCS Communicator is a

Section 18

194 Terms and Conditions & Warranty Information

dual-mode phone, it works on both a CDMA PCS provider’s

system (in addition to the Sprint PCS Network) and a

wireless analog telecommunications provider’s system only

when roaming agreements are in place between Sprint PCS

and the other providers. If we do not have a roaming

agreement in place, you may be able to place roaming calls

"manually" by using a valid credit card. Certain features

are not available when roaming. Roaming rates may be

different from and higher than the rates you pay for calls

within your

Sprint PCS Home Service Area and on the Sprint PCS

Network. Roaming charges are invoiced according to the

practices of the roaming service provider. When roaming,

you are subject to the limitation of liability provisions and

other applicable rules imposed by the roaming service

provider on its own subscribers or on roamers.

Interruption of Service

We may give credit for a continuous interruption of Services

for more than 24 hours on a case-by-case basis.

Interruptions caused by your negligent or willful actions, or

by failure of equipment or service not provided by us, or by

causes beyond our reasonable control, do not qualify for

credit. We may provide you with an airtime credit of one

minute for a call that is disconnected because of

transmission limitations caused by atmospheric,

geographic or topographic conditions and that you redial

within one minute of disconnection. You must notify us

within 24 hours of the disconnection to request credit.

Phones and Other Equipment

Phones and other equipment may be purchased and

returned as provided in the purchase documents. We are not

the manufacturer of the phones or other equipment and the

only warranties on the phones or other equipment are any

limited warranties extended by the manufacturers. We have

no liability in connection with the phones and other

Terms and Conditions & Warranty Information 195

Warranty/Terms

and Conditions 18 18 18

equipment or for the manufacturers’ acts or omissions, or

both.

Lost or Stolen Equipment

If your phone or other equipment is lost or stolen, you must

notify us by calling Sprint PCS Customer Care. You are

responsible for all charges for Services provided to the

Number for the lost or stolen equipment before you notify

us of the loss or theft. We will deactivate Services to the

Number upon notification to us of any loss or theft. You

may be required to provide evidence of the loss or theft (e.g.,

a police report or affidavit). If the equipment is later found,

we may require that you exchange it for another phone or

other equipment before we reactivate Services (if we do

reactivate Services), as well as require you to pay a

reactivation fee. We will deactivate Services to any Number

without prior notice to you if we suspect any unlawful or

fraudulent use of the Number. You agree to reasonably

cooperate with us in investigating suspected unlawful or

fraudulent use.

Caller ID

If you do not want people you call to get the Number

assigned to your phone, you must call Sprint PCS Customer

Care for information about automatic Caller ID blocking.

The Number assigned to your phone can be blocked on a

per-call basis by dialing *67 + Destination Number +

TALK. Caller ID delivery resumes on the next call you make.

Caller ID display on incoming calls to your Number is

dependent on receiving the information from the calling

party.

TTY Access

A TTY (also known as TDD or Text Telephone) is a

telecommunications device that allows people who are deaf

or hard of hearing, or who have speech or language

disabilities, to communicate by telephone. It is not possible

to use your module with a TTY.

Section 18

196 Terms and Conditions & Warranty Information

Pay-Per-Call Service

We will not complete calls from your Number to 900, 976

and similar numbers for pay-per-call services.

International Calling

You may be limited in the international destinations that

you can call with Services. You should call Sprint PCS

Customer Care for information about international

destinations that cannot be called from your Sprint PCS

Communicator.

Limitation of Liability

Except as otherwise provided in this section, our sole

liability to you for any loss or damage arising out of

providing or failing to provide Services (including mistakes,

omissions, interruptions, delays, errors, or defects) does not

exceed (1) in cases related to a specific piece of equipment,

the prorated MRC for Services to the piece of equipment

during the affected period, or (2) in cases not related to a

specific piece of equipment, the prorated MRCs for Services

to you during the affected period. We are not liable for any

damage arising out of or in connection with:

a) any act or omission of any telecommunications service

or other service provider other than us;

b) any directory listing;

c) any dropped calls;

d) any interruption of Services, including interruptions

caused by equipment or facilities failure or shortages,

transmission limitations or system capacity limitations;

e) traffic or other accidents, or any health-related claims

allegedly arising from the use of Services, phones,

equipment or accessories used in connection with the

Services;

f) the use of Sprint PCS Wireless Web Services, including the

accuracy or reliability of any information obtained from

the Internet using Sprint PCS Wireless Web Services, or

Terms and Conditions & Warranty Information 197

Warranty/Terms

and Conditions 18 18 18

Internet services, content or applications not supported by

Sprint PCS;

g) any late or failed message delivery;

h) any interruption or failure of 911 or E911 emergency

services or identification of the Number, address or name

associated with any person accessing or attempting to

access emergency services from your module;

i) the installation or repair of any products or equipment by

parties who are not our authorized employees or agents;

j) events due to factors beyond our control, including acts

of God (including, without limitation, weather-related

phenomena, fire or earthquake), war, riot, strike, or orders

of governmental authority;

k) any use of your module or other equipment not

authorized by you; or

l) any act or omission of any third party or independent

contractor that offers products or services in conjunction

with or through the Services, or

m) your negligent or intentional act or omission.

NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO

CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF

ANY NATURE WHATSOEVER ARISING OUT OF OR IN

CONNECTION WITH PROVIDING OR FAILING TO

PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT

USED IN CONNECTION WITH THE SERVICES,

INCLUDING, WITHOUT LIMITATION, LOST PROFITS,

LOSS OF BUSINESS, OR COST OF REPLACEMENT

PRODUCTS AND SERVICES. This section survives

termination of this Agreement.

Section 18

198 Terms and Conditions & Warranty Information

Indemnification

You indemnify and defend us, our partners, directors,

officers, employees and agents from and against any claim,

action, damage, liability and expense arising out of or in

connection with: (1) your acts or omissions that occur in

connection with your use of the Services or equipment used

in connection with the Services, or (2) any

communications you make or receive using the Services.

This indemnification extends to and includes any

attorneys’ fees and costs incurred by us arising from any

actions or claims to which this indemnification applies, or

from contesting the applicability of this provision. This

section survives termination of this Agreement.

DISCLAIMER OF WARRANTIES. WE MAKE NO EXPRESS

REPRESENTATIONS OR WARRANTIES ABOUT OUR

SERVICES AND DISCLAIM ANY IMPLIED WARRANTIES,

INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF

TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE OR USE OR

NON-INFRINGEMENT. WE DO NOT AUTHORIZE ANYONE

TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF

AND YOU MAY NOT RELY ON ANY STATEMENT OF

WARRANTY AS A WARRANTY BY SPRINT PCS. WE ARE NOT

THE MANUFACTURER OF THE EQUIPMENT AND EXCEPT

AS OTHERWISE EXPRESSLY PROVIDED IN WRITING BY

SPRINT PCS, THE ONLY WARRANTY APPLICABLE TO THE

EQUIPMENT USED IN CONNECTION WITH THE SERVICES

IS THAT PROVIDED BY THE EQUIPMENT

MANUFACTURERS. This section survives termination of

this Agreement.

Waiver of Trial by Jury

YOU AND WE EACH WAIVE OUR RESPECTIVE RIGHTS TO A

TRIAL BY JURY OF ANY AND ALL CLAIMS OR CAUSES OF

ACTION (INCLUDING COUNTERCLAIMS) RELATED TO OR

ARISING OUT OF THIS AGREEMENT BROUGHT BY

EITHER ONE OF US AGAINST THE OTHER. EACH OF US

Terms and Conditions & Warranty Information 199

Warranty/Terms

and Conditions 18 18 18

AGREES THAT ANY CLAIM OR CAUSE OF ACTION WILL BE

TRIED BY A COURT TRIAL WITHOUT A JURY. THIS WAIVER

APPLIES TO THIS AGREEMENT AS AMENDED OR

MODIFIED. This section survives termination of this

Agreement.

Notices

You may get our current address for written notice by

calling Sprint PCS Customer Care. Written notice to you is

sent to your last known address in our invoicing records.

Written notice is deemed delivered 3 days after deposit in the

U.S. mail, postage prepaid, and properly addressed. Unless

required by this Agreement or Applicable Laws, (1) you may

notify us by calling Sprint PCS Customer Care, and (2) we

may notify you by leaving a message for you on your

Sprint PCS Communicator, answering machine or with

your answering service. Notice addresses may be changed by

giving notice as provided in this section.

Choice of Law; Jurisdiction

This Agreement is governed by and construed under the

laws of the state of Missouri without regard to choice of law

principles. You agree to submit yourself to the personal

jurisdiction of the courts of the state of Missouri.

WAIVER OF CLASS ACTIONS. YOU AGREE THAT ALL

CLAIMS BETWEEN YOU AND SPRINT PCS RELATED TO

THIS AGREEMENT WILL BE LITIGATED INDIVIDUALLY

AND THAT YOU WILL NOT CONSOLIDATE OR SEEK CLASS

TREATMENT FOR ANY CLAIM, UNLESS PREVIOUSLY

AGREED TO IN WRITING BY BOTH OF US.

Manufacturer’s Warranty

200

Index

Numerics

3-way calling

using 67

4-digit dialing

using 38

911

calling 48

About Phone 114

Accessing

security preferences 120

Accessing menus 52

Activating

Call Forwarding 69

Activating your module 5

Activation screen

using 114

Address Book

dialing from 96

finding entries 97

saving phone numbers 46, 97

Adjusting the volume 60

Alerts

new SMS Text Message 75

new voicemail 73

Answering calls 40

Antenna 15

Backlight control 16

Battery

capacity 23

charging 5, 25

installing 24

removing 24

using 23

using the charging cradle 25

Battery LED 15

Billing information

accessing 9

Blocking Caller ID 64, 110

Buttons

Data Applications 15

Phone Application 15

Power 15

Ring Profile Selector 15

Call Forwarding

activating 69

managing number list 68

setting up 67, 69, 109

using 67

Call Forwarding list

managing 68

Call Guard

setting 32

Call History

making calls 38

options 89

setting preferences 92

viewing 88

Call History screen 20

making calls 89

menus 55

saving phone numbers 90

Call preferences

setting 109

Call Waiting

disabling 66, 109

switching between calls 65

using 64

Calla History

erasing 91

Caller ID

blocking your number 64

using 64

Calling

911 48

emergency numbers 48

sender of a text message 79

voicemail 73

Calls

answering 40

forwarding 67, 109

incoming call notification 40

making 36

making while module is locked

121

missed call notification 41

muting 61

unmuting 61

using 4-digit dialing 38

using Speed Dial 37

using the Call History 38, 89

using the Dialpad 36

Changing 123

lock password 123

Changing fonts 79

Changing the contrast 117

Changing the ringer 60

Character input methods 57

Charging the battery 5, 25

Clearing Voicemail icon 74

Connecting

module to handheld 4

Contrast

changing 117

Contrast control 16

Conversation volume

adjusting 60

Data applications

display screens 21

SMS Text Messages 21

Data Applications button 15

Data calls

viewing 88

Data preferences

setting 113

Deactivating

Call Forwarding 69

Dialing extra digits 48

Dialing from Address Book 96

Dialpad

calling Voicemail 74

using 36

Dialpad screen 19

menus 54

Directory assistance

calling from your module 9

Disabling Call Waiting 66, 109

Display screen 16

symbols and messages 17

Display screens

data applications 21

Phone application 19

Displaying

your phone number 48

Emergency numbers

calling 48

End-of-call

saving phone numbers 46

End-of-call options 46

Entering characters 57

Erasing SMS Text Messages 81

Erasing the Call History 91

Extra digits

dialing 48

Filing SMS Text Messages 78

Finding Address Book entries 97

Font preferences

setting 114

Fonts

changing 79

Forwarding calls 67, 109

Getting help 8

Graffiti writing

using 57

Graffiti writing area 16

Handheld

application buttons 16

controls 16

Power button 16

resetting 124

setting up 4

synchronizing 4

using the charging cradle 25

Headset jack 15

Help 8

Icons

roaming 30

SMS Text Messages 72

voicemail 72

In-call options 45

Incoming call notification 40

Incoming calls

viewing 88

Installing the battery 24

LEDs

Battery 15

Service 15

Lock password

changing 123

Locking module 121

Making calls 36

4-digit dialing 38

using Speed Dial 37

using the Call History 38

using the Dialpad 36

while module is locked 121

Managing Call Forwarding 68

Menu diagram 53

Menu items

selecting 52

Menus

accessing 52

Call History screen 55

diagram 53

Dialpad screen 54

navigating 52

selecting menu items 52

Speed Dial screen 53

Messages

calling sender 79

copying text 78

filing 78

managing 77

new message alerts 72

reading 77

retrieving voicemail 73

types of messages 72

Microphone 16

Missed calls

viewing 88

Missed calls notification 41

Module

activating 5

connecting to handheld 4

front view 14

locking 121

setting up 4

turning on and off 22

unlocking 121, 122

upgrading 27

Module preferences

setting 105

Muting calls 61

Navigating menus 52

Numeric Pages

receiving 82

Operator services

accessing 9

Options

Call History 89

end-of-call 46

in-call 45

Outgoing Caller ID

blocking 110

Outgoing calls

viewing 88

Password

changing 123

Phone application

Call History screen 20

Dialpad screen 19

display screens 19

Speed Dial screen 19

Phone Application button 15

Phone numbers

saving to Address Book 46,

Phone preferences

setting 105

Phones numbers

saving from Call History 90

Power button 15

Preferences

call 109

Call History 92

data 113

fonts 114

module 105

phone module 105

ringer 106

roam 112

security 110, 120

SMS Text Messages 79

Reading SMS Text Messages 77

Receiving numeric pages 82

Removing the battery 24

Resetting handheld 124

Ring Profile Selector 15

using 60

Ring profiles 60

setting 106

switching between 108

Ringer

changing 60

silencing 60

Ringer preferences

setting 106

Ringers

using special ringers 108

Roam mode

setting 30

Roam preferences

setting 112

Roam Ringer

setting 32

Roaming

icon 30

on other CDMA networks 30

setting alerts 32

setting preferences 30

setting roam mode 30

understanding 30

Saving

phone numbers 46

SB3000

activating 5

connecting to handheld 4

features 12

front view 14

locking 121

setting up 4

turning on and off 22

unlocking 121, 122

upgrading 27

Scroll buttons 16

Security preferences

accessing 120

setting 110

Selecting

menu items 52

Service LED 15

Setting

Call Guard 32

Call History preferences 92

call preferences 109

data preferences 113

font preferences 114

module preferences 105

phone preferences 105

ring profiles 106

ringer preferences 106

roam mode 30

roam preferences 112

Roam Ringer 32

roaming alerts 32

security preferences 110

SMS preferences 80

SMS Text Messages prefer-

ences 79

Setting up

Call Forwarding 67, 69, 109

handheld 4

module 4

SB3000 4

voicemail 6, 72

Silencing the ringer 60

SMS preferences

setting 80

SMS Text Messages 72

calling the sender 79

changing display 76

copying text 78

erasing 81

filing 78

managing messages 77

new message alert 75

reading 77

screen 21

setting preferences 79

storage capacity 81

using the application 75

viewing list 75

Software

upgrading 27

Speaker 15

Special numbers

using 124

Special ringers

using 108

Speed Dial

call Voicemail 74

making calls 37

Speed Dial screen 19

menus 53

Sprint PCS

Customer Care 8

Directory Assistance 9

Operator Services 9

Voice Command 42

Web site 8

Switching ring profiles 108

Synchronizing your handheld 4

Three-Way Calling

using 67

Travel charger

using 5

Turning module on/off 22

Understanding roaming 30

Unlocking module 121, 122

Unmuting calls 61

Upgrading module 27

User Guide

using 10

Using

3-way calling 67

4-digit dialing 38

Activation screen 114

battery 23

Call Forwarding 67

Call Waiting 64

Caller ID 64

character input methods 57

Graffiti writing 57

handheld charging cradle 25

Ring Profile Selector 60

SMS Text Messages 75

special numbers 124

special ringers 108

Three-Way Calling 67

travel charger 5

User Guide 10

Voice Command 42

Viewing SMS Text Messages 75

Viewing the Call History 88

Voice Command

using 42

Voicemail 72

calling 73

new message alert 73

retrieving messages 73

setting up 6, 72

Voicemail icon

clearing 74

Volume

adjusting during call 60

Your phone number

displaying 48

Sierra Wireless SB3000P PCS CDMA Voice/Data Modem for Handspring PDAs User Manual SB3000

Sierra Wireless, Inc PCS CDMA Voice/Data Modem for Handspring PDAs SB3000

Contents

Users Manual Part 6 of 6

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