Symbol Technologies WSAP5100 WLAN Access Port User Manual AP300QIGver13 11x17

Symbol Technologies Inc WLAN Access Port AP300QIGver13 11x17

revised users manual 2

© 2004 SYMBOL TECHNOLOGIES, INC. All rights reserved.
No part of this publication can be modified or adapted in any way, for any purposes without
permission in writing from Symbol Technologies (Symbol). The material in this manual is
subject to change without notice. Symbol reserves the right to make changes to any product to
improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. No license is granted, either expressly
or by implication, estoppel, or otherwise under any patent right or patent, covering or relating
to any combination, system, apparatus, machine, material, method, or process in which
Symbol products might be used. An implied license exists only for equipment, circuits, and
subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095; 4,758,717; 4,760,248; 4,806,742; 4,816,660;
4,845,350; 4,896,026; 4,897,532; 4,923,281; 4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183;
5,047,617; 5,103,461; 5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791; 5,250,792; 5,260,553;
5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163; 5,280,164; 5,280,498; 5,304,786; 5,304,788;
5,306,900; 5,324,924; 5,337,361; 5,367,151; 5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081;
5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621; 5,532,469; 5,543,610;
5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679; 5,589,680; 5,608,202; 5,612,531; 5,619,028;
5,627,359; 5,637,852; 5,664,229; 5,668,803; 5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851;
5,734,152; 5,734,153; 5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050; 5,848,064; 5,850,078;
5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146; 5,912,450; 5,914,478; 5,917,173; 5,920,059;
5,923,025; 5,929,420; 5,945,658; 5,945,659; 5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894: 6,031,830;
6,036,098; 6,047,892; 6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265; 6,131,814; 6,138,180;
6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681; 6,209,788; 6,209,789; 6,216,951; 6,220,514;
6,243,447; 6,244,513; 6,247,647; 6,308,061; 6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213;
6,330,244; 6,336,587; 6,340,114; 6,340,115; 6,340,119; 6,348,773; D305,885;
D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250; D405,077; D406,581;
D414,171; D414,172; D418,500; D419,548; D423,468; D424,035; D430,158; D430,159; D431,562; D436,104; 5,912,662;
6,011873; 6,080,001; 6,234,389; 6,193,152B1;
Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,955,269 (Japan);
European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832; France 81/03938; Italy 1,138,713rev. 07/04
Warranty
(A) Warranty Symbol Technologies (hereafter “Seller”) hardware Products are warranted against defects in workmanship and
materials for a period of twelve (12) months from the date of shipment, unless otherwise provided by Seller in writing, provided
the Product remains unmodified and is operated under normal and proper conditions. Warranty provisions and durations on
software, integrated installed systems, Product modified or designed to meet specific customer specifications (“Custom
Products”), remanufactured products, and reconditioned or upgraded products, shall be as provided in the applicable Product
specification in effect at the time of purchase or in the accompanying software license.
(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by Seller for use in the service and maintenance
of Products) are warranted against defects in workmanship and materials for a period of thirty (30) days from the date of
shipment. Spare parts may be new or originate from returned units under the conditions set forth in subsection D below.
(C) Repair of Symbol-branded hardware For repairs on Symbol-branded hardware Products under this Agreement,
including repairs covered by warranty, the repair services provided are warranted against defects in workmanship and
materials on the repaired component of the Product for a period of thirty (30) days from the shipment date of the repaired
Product, or until the end of the original warranty period, whichever is longer.
(D) Product Service Products may be serviced or manufactured with parts, components, or subassemblies that originate from
returned products and that have been tested as meeting applicable specifications for equivalent new material and Products.
The sole obligation of Seller for defective hardware Products is limited to repair or replacement (at Seller’s option) on a “return
to service depot” basis with prior Seller authorization. Customer is responsible for shipment to the Seller and assumes all costs
and risks associated with this transportation; return shipment to the Customer will be at Seller's expense. Customer shall be
responsible for return shipment charges for product returned where Seller determines there is no defect (“No Defect Found”),
or for product returned that Seller determines is not eligible for warranty repair. No charge will be made to Buyer for
replacement parts for warranty repairs. Seller is not responsible for any damage to or loss of any software programs, data or
removable data storage media, or the restoration or reinstallation of any software programs or data other than the software,
if any, installed by Seller during manufacture of the Product.
(E) Original Warranty Period Except for the warranty applying solely to the repaired component arising from a repair service
as provided in Section C above, the aforementioned provisions do not extend the original warranty period of any Product that
had either been repaired or replaced by Seller.
(F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been repaired, tampered
with, altered or modified, except by Seller’s authorized service personnel; (ii) in which the defects or damage to the Product
result from normal wear and tear, misuse, negligence, improper storage, water or other liquids, battery leakage, use of parts
or accessories not approved or supplied by Symbol, or failure to perform operator handling and scheduled maintenance
instructions supplied by Seller; (iii) which has been subjected to unusual physical or electrical stress, abuse, or accident, or
forces or exposure beyond normal use within the specified operational and environmental parameters set forth in the
applicable Product specification; nor shall the above warranty provisions apply to any expendable or consumable items, such
as batteries, supplied with the Product.
EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED ABOVE, SELLER DISCLAIMS ALL
WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR USE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION
TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN
IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF
THIS LIMITED WARRANTY MAY NOT APPLY.
The stated express warranties are in lieu of all obligations or liabilities on the part of Seller for damages, including but not
limited to, special, indirect or consequential damages arising out of or in connection with the use or performance of the Product
or service. Seller’s liability for damages to Buyer or others resulting from the use of any Product or service furnished hereunder
shall in no way exceed the purchase price of said Product or the fair market value of said service, except in instances of injury
to persons or property.
Service Information
Before using the unit, it must be configured to operate in the facility’s network and run your
applications. If you have a problem running your unit or using your equipment, contact your
facility’s Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:
For the latest version of this guide go to: http://www.symbol.com/manuals
72-69571-01
Revision 2 September 2004
United States 1-800-653-5350
1-631-738-2400
Canada 905-629-7226
United Kingdom 0800 328 2424 Asia/Pacific +65-6796-9600
Australia 1-800-672-906 Austria/Österreich 1-505-5794-0
Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580
France 01-40-96-52-21 Germany/Deutschland 6074-49020
Italy/Italia 2-484441 Mexico/México 5-520-1835
Netherlands/Nederland 315-271700 Norway/Norge +47 2232 4375
South Africa 11-8095311 Spain/España 91 324 40 00
Inside Spain
+34 91 324 40 00
Outside Spain
Sweden/Sverige 84452900
Latin America
Sales Support
1-800-347-0178 Inside US
+1-954-255-2610 Outside US
Europe/Mid-East
Distributor Operations
Contact local distributor or call
+44 118 945 7360
AP 300
Access Port
Quick Installation Guide
802.11a/b/g Access Port External Antenna Model
WSAP-5100-100-WW
Introduction
The AP 300 Access Port, a component of the Symbol Wireless Switch System, links wireless
802.11a/b/g devices to the switch, enabling growth of your wireless network with a cost-
effective alternative to standard access points. The AP 300 Access Port provides two
placement options: wall and ceiling. Wall mount slots fit onto two screws provided. Arrows on
the case guide placement of the screws. For placement above a suspended ceiling, a safety
wire tie point on the case provides for a loop of regulatory safety wire, and the light pipe, a pair
of small pipes, fits through a hole in the ceiling tile to provide a view of the unit’s status lights.
The AP 300 Access Port receives all power and transfers data through the same CAT-5 cable.
There is no additional power supply required.
Technical Specifications
Dimensions & Weight
Radio Characteristics
The AP 300 Access Port is an IEEE 802.11-compliant device containing one 802.11a radio and
one 802.11b/g radio. The following table lists radio characteristics for each radio’s compliance.
The three supported 802.11g modes are simultaneous CCK and ODFM, CCK only, or ODFM only.
AP 300 Access Port Package Contents
• AP 300 Access Port with external antenna connectors (Plenum Rated)
• Two wall mount screws
• Two wall anchors
• Light pipe
• Badge for light pipe
• Decal for badge
• Quick Installation Guide
Description
The AP 300 Access Port is an IEEE 802.11-compliant device containing one 802.11a radio and
one 802.11b/g radio. The unit supports external antennas, listed under Supported Antennas,
and it requires power from any UL-listed, 802.3af-compatible Power Over Ethernet (PoE) switch
or power injector.
Features
• Supports a single antenna or dual antennas in diversity mode
• Reverse BNC connectors for 2.4-2.5Ghz and Reverse SMA connectors for 4.9-5.825Ghz
(Primary Antenna connectors marked • and Secondary Antenna connectors marked ••)
• One RJ-45 connector
• Two redundant sets of LED indicators, top and bottom; slots next to the bottom LEDs are
for a clip on the light pipe
• Point for a safety wire loop
• Kensington-compatible lock port
• Slots for wall mounting
The AP 300 Access Port has one RJ-45 connector supporting an 10/100 Ethernet port and
requires 802.3af-compliant power from an external source.
The AP 300 Access Port comprises two 802.11 radios: an 802.11b/g radio operating in the 2.4
to 2.5Ghz band and an 802.11a radio operating in the 4.9 to 5.875Ghz band. Each radio has an
embedded controller which runs local firmware used to perform the functions of the lower
802.11 MAC. All upper MAC functions and MAC management are controlled by the Wireless
Switch.
Motherboard firmware enables the unit to boot after either a power up or a watchdog reset.
After self-boot, the motherboard sends an “I am alive” message into the network to be adopted
and loaded with the actual runtime code. The boot firmware on the motherboard and the
firmware downloaded from the switch can be updated via the Ethernet interface from the
Wireless Switch.
Lock Port
The lock port, compatible with Kensington-style security cables, is on the side of the case.
LED Indicators
The unit has LED activity indicators on the front of the case for a wall mount. With the unit
mounted above a ceiling, LEDs are at the center of an oval badge on the ceiling; a light pipe
enables viewing the back LEDs through the ceiling tile.
The LEDs provide a status display indicating error conditions, transmission, and network
activity for the 802.11a (amber) radio or the 802.11b/g (green) radio.
Operating Voltage 48VDC typical; 36-57VDC range
Operating Current 100mA to 165mA
Peak Current 250mA
Operating Temperature -20°C to 50°C (-4°F to 122°F)
Operating Humidity 5% to 95% non-condensing
Operating Altitude (max ) 2438m (8,000ft.)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Storage Humidity 85%
Storage Altitude (max.) 4572m (15,000ft.)
Drop (without antennas) 91cm (36in.) to concrete
Electrostatic Discharge +/-15kV air; +/-8kV contact; +/-2kV pin
Plenum Rated UL 2043
Length 23.5cm (9.25in.)
Width 14.6cm (5.75in.)
Height 2.54cm (1.0in.)
Weight 0.73kg (1.6lbs)
Device Mbps Data Rate Support Utilizing Diversity GHz
802.11a 6, 9, 12, 18, 24, 36, 48, 54 Transmit and receive 4.9 to 5.875 range
802.11b/g 1, 2, 5.5, 11 CCK
6, 9, 12, 18, 24, 36, 48, 54 ODFM
Transmit and receive 2.4 to 2.5 ISM range
Task 802.11a Activity LED Amber 802.11b/g Activity LED Green
Booting The amber LED flashes three times per second
until firmware is loaded. During boot, 802.11a
mobiles cannot associate.
The green LED flashes three times per second
until firmware is loaded. During boot,
802.11b/g mobiles cannot associate.
Normal After adoption, the amber LED is steady or
flashes with 802.11a radio traffic.
After adoption, the green LED is steady or
flashes with 802.11b/g radio traffic.
Error The amber LED flashes once per second if an
error prevents the 802.11a radio from operat-
ing normally.
The green LED flashes once per second if an
error prevents the 802.11b/g radio from oper-
ating normally.
(1) (2)
(3) (4) (5) (6)
Installation Instructions
The AP 300 Access Port mounts either on a wall with mounting screws or in the ceiling.
To prepare for installation, perform the following steps:
1. Match the model number on the purchase order with the model numbers in the packing
list and on the case of the device shipped.
2. Verify that the contents of the box include the intended AP 300 Access Port and
mounting hardware:
3. Review site survey and network analysis reports to determine the location and
mounting position for the AP 300 Access Port.
4. Connect a CAT-5 cable to a compatible 802.3af power source and run the cable to the
installation site. Ensure that there is sufficient slack on the cable to perform the
installation steps.
Wall Mount
Wall mounting requires hanging the AP 300 Access Port along its width or length using the pair
of slots on the bottom of the unit. The AP 300 can be mounted onto any plaster, wood, or
cement wall surface using the provided wall anchors when necessary. The illustration shows a
lengthwise mount.
Item Notes
WSAP-5100-100-WW 802.11a and 802.11b/g configurations with external RSMA (.11a radio)
and RBNC (.11g radio) antenna connectors. The antenna is a separate
purchasable item.
Mounting Hardware: Two Phillips pan head self-tapping screws.
Wall Mount Hardware
• Two Phillips pan head self-tapping screws
• Two wall anchors
• Safety wire (recommended) and security cable (optional)
Note: In the event that the original mounting screws are lost, the following screws
can be used instead:(ANSI Standard) #6-18 X 0.875in. Type A or AB Self-Tapping
Screw, or (ANSI Standard Metric) M3.5 X 0.6 X 20mm Type D Self-Tapping
Screw
Wall Mount Procedure
1. Orient the case on the wall by its width or length.
2. Using the arrows on one edge of the case as guides,
move the edge to the midline of the mounting area and mark points on the midline for
the screws.
3. At each point, drill a hole in the wall, insert an anchor, screw into the anchor the wall
mounting screw and stop when there is 1mm between the screw head and the wall.
Note: When pre-drilling a hole the recommended hole size is 2.8mm (0.11in.) if the
screws are going directly into the wall and 6mm (0.23in.) if the provided wall
anchors are being used.
4. If required, loop a safety wire, between .15cm (.06in.) and .25cm (.10in.) in diameter,
around the tie post and secure the loop.
5. If required, install and attach a security cable to the unit’s lock port.
6. Place the large corner of each of the case’s mount slots over the screw heads.
7. Slide the case down along the mounting surface to hang the mount slots on the screw
heads.
8. Attach appropriate antennas to the connectors.
9. Attach the Ethernet cable to the unit and to a switch with an 802.3af compatible power
source.
10. Verify the unit has power by observing that the LEDs are lit or flashing.
Alignment Arrows
Suspended Ceiling Tile (Plenum) Mount
Ceiling mount requires placing the AP 300 Access Port above a suspended ceiling and installing
the provided light pipe for viewing the status lights of the unit.
Note: Notes or warnings about suspended ceiling mounts apply to all installations where
the unit is placed on suspended ceiling tile. The case has a safety wire tie point for
a standard safety wire.
Caution: Symbol does not recommend mounting the AP 300 Access Port directly to any
suspended ceiling tile with a thickness less than 1.27cm (0.5in.) or a suspended
ceiling tile with an unsupported span greater than 66cm (26in.). Symbol does strongly
recommend fitting the AP 300 Access Port with a safety wire suitable for the specific
installation. The safety wire should be a standard ceiling suspension cable or
equivalent steel wire between .159cm (.062in.) and .25cm (.10in.) in diameter.
This placement requires installation of the provided light pipe for viewing the status lights of
the unit.
Ceiling Mount Hardware
• Light pipe
• Badge for light pipe
• Decal for badge
• Safety wire (recommended) and security cable (optional)
Ceiling Mount Procedure
1. If possible, remove the ceiling tile from its frame and place it, finished side down, on a work
surface.
2. If required, install a safety wire, between .15cm (.06in.) and .25cm (.10in.) in diameter, in
the ceiling space.
3. If required, install and attach a security cable to the unit’s lock port.
4. Mark a point on the upper or unfinished side of the tile.
5. Push the light pipe through the tile at the mark and remove the light pipe. If necessary, use
a drill to make a hole in the tile.
6. Snap the clips of the light pipe into the bottom of the case.
7. Fit the light pipe into hole in the tile from its unfinished side.
8. Place the decal on the back of the badge and snap the badge onto the light pipe from the
finished side of the tile.
9. Attach appropriate antennas to the connectors.
10. Attach any safety wire to the safety wire tie point or security cable to the unit’s lock port.
11. Bring the tile into the ceiling space.
12. Plug the Ethernet cable into the the unit and to a switch with an 802.3af-compatible power
source.
13. Verify the unit has power by observing the LEDs.
14. Place the ceiling tile back in its frame.
Supported Antennas
Contact a Symbol sales associate for these and other available AP 300 Access Port antenna
options.
802.11b/g Antennas
802.11a Antennas
Regulatory Information
All Symbol devices are designed to be compliant with rules and regulations in locations they are
sold and will be labeled as required. Any changes or modifications to Symbol Technologies
equipment, not expressly approved by Symbol Technologies, could void the user’s authority to
operate the equipment.
Use only the approved antennas. Unauthorized antennas, modifications, or attachments could
cause damage and may violate regulations.
This device is to be used only with Symbol Technologies Wireless Switch.
Country Approvals
Regulatory markings are applied to the device signifying the radio (s) are approved for use in the
following countries: United States, Canada, Australia, Japan & Europe 1,2. Please refer to the
Symbol Declaration of Conformity (DoC) for details of other country markings. This is available at
http://www2.symbol.com/doc/.
Note 1: For 2.4GHz Products: Europe includes, Austria, Belgium, Croatia, Czech Republic, Croat-
ia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ire-
land, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and the Unit-
ed Kingdom.
Antenna Option Part Number
2.4-2.5Ghz, 11.2dBi 120 Degree Sector Antenna ML-2499-11PNA2-01
2.4-2.5Ghz, 2dBi Fixed Point Dipole Antenna ML-2499-APA2-01
2.4-2.5Ghz, 4.6dBi OMNI Antenna ML-2499-HPA3-01
2.4-2.5Ghz, 14.2dBi YAGI Antenna ML-2499-BYGA2-01
Antenna Option Part Number
4.9GHz to 5.825GHz, 2dBi RSMA Dipole Antenna ML-5299-APA1-01
4.9GHz to 5.825GHz, 14.2dBi Patch Antenna ML-5299-WPNA1-01
4.9GHz to 5.825GHz, 5.9dBi OMNI Antenna ML-5299-HPA1-01
Note 2: The use of 5GHz RLAN’s has varying restrictions of use; please refer to the Symbol Dec-
laration of Conformity (DoC) for details.
Operation of the device without regulatory approval is illegal.
Frequency of Operation
The use on UNII (Unlicensed National Information Infrastructure) Band 1 5150-5250 MHz is restricted to indoor
use only.
FCC/EU RF Exposure Guidelines
Safety Information
The device complies with Internationally recognised standards covering Specific Absorption Rate
(SAR) related to human exposure to electromagnetic fields from radio devices. It is advisable to
use the device only in the normal operating position.
Remote and Standalone Antenna Configurations
To comply with FCC RF exposure requirements, antennas that are mounted externally at remote
locations or operating near users at stand-alone desktop or similar configurations must operate
with a minimum separation distance of 20 cm from all persons.
Power Supply
This device is powered from a 802.3af compliant power source which is UL approved.
Radio Frequency Interference Requirements
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help.
Radio Transmitters (Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Radio Transmitters
This device complies with RSS 210 of Industry & Science Canada. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Label Marking: The Term “IC:” before the radio certification only signifies that Industry Canada
technical specifications were met.
CE Marking and European Economic Area (EEA)
The use of 2.4GHz RLAN’s, for use through the EEA, have the following restrictions:
• Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 -2.4835
GHz
• France, outside usage is restricted to 2.4-2.454 GHz
• Belgium, outside usage is restricted to 2.460-2.4835 GHz
• Italy requires a user license for outside usage.
The use of 5GHz RLAN’s has varying restrictions for use within the EEA; please refer to the
Symbol Declaration of Conformity (DoC) for details at http://www2.symbol.com/doc/
Statement of Compliance
Symbol Technologies, Inc., hereby, declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of
Conformity may be obtained from
http://www2.symbol.com/doc/
Other Countries
Mexico - Restrict Frequency Range to: 2.450 - 2.4835 GHz.
Sri Lanka - Restrict Frequency Range to: 2.400 – 2.430 GHz.
Customer Support
Symbol Technologies provides its customers with prompt and accurate customer support. Use
the Symbol Support Center as the primary contact for any technical problem, question or
support issue involving Symbol products.
If the Symbol Customer Support specialists cannot solve a problem, access to all technical
disciplines within Symbol becomes available for further assistance and support. Symbol
Customer Support responds to calls by e-mail, telephone or fax within the time limits set forth
individual contractual agreements.
When contacting Symbol Customer Support, please provide the following information:
• Device serial number
• Product name or model number
• Software type and version number
For warranty and service information, contact the Symbol Support Center: telephone 1-631-
738-6213 or 1-800-653-5350; fax: (631) 563-5410; or E-mail: support@symbol.com.
Web Support Sites and Additional Information
Obtain additional information by contacting Symbol at:
• 1-800-722-6234, inside North America
• +1-631-738-5200, in/outside North America
• http://www.symbol.com/
North American Contacts International Contacts
Inside North America, contact Symbol at:
Outside North America, contact Symbol at:
Symbol Technologies, Inc.
Symbol Technologies, Inc.
One Symbol Plaza
Symbol Place
Holtsville, New York 11742-1300
Winnersh Triangle, Berkshire, RG41 5TP
United Kingdom
1-631-738-2400/1-800-SCAN 234
0800-328-2424 (Inside UK) /+44 118 945 7529 (Outside UK)
Fax: 1-631-738-5990
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