Zultys Technologies ZIP4X5 Bluetooth FHSS transceiver in VOIP Phone User Manual ZIP 4x4 User s Manual 1 0 2 20 April 2003

Zultys Technologies Bluetooth FHSS transceiver in VOIP Phone ZIP 4x4 User s Manual 1 0 2 20 April 2003

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114ZIP4x5 User’s Manual9.4.4 Rejecting the Call or Not Answering9.4.4.1 Rejecting CallsYou can reject a call by pressing the DND button. Once you have pressed the DND button, thefunction remains active. See section 7.4 on page 64 for more details.If the phone is receiving multiple calls when you press DND, the phone rejects all of the incomingcalls. If you want to talk to one of the people who is calling you, answer that call before you pressDND.9.4.4.2 Not Answering CallsIf you do not answer the call, the phone behavior depends upon the system to which it isconnected. Your system may route a call voice mail or it may disconnect the caller.9.4.4.3 Missed CallsWhen the phone next returns to the idle state it shows the number of call you have missed or thatyour ZIP4x5 rejected, for example:If you have configured the phone to unconditionally forward all calls, none of the calls that thephone receives is counted as being missed.To view a list of the calls that you have missed and to dial the caller, follow the proceduredescribed in section 9.7.5 on page 124.The phone may reject a call because of encryption policies as described in section 7.2.2.2 on page57.9.4.5 Answering the Call9.4.5.1 No Existing ConversationIf the phone is idle when you receive a new call, do one of the following to answer the call:1. Press the call button that represents the call you want to answer. The phone selects thespeaker mode and answers the call.2. Take the phone off hook.1 The phone answers the call that is displayed on the LCD if thedisplay is in expanded mode, or the call that is on the first row of the LCD if the display is incompressed mode.The phone lights the LED for the call appearance continuously green. The display is identical tothat shown when you make a call as described in section 9.3.5 on page 109.Sales support3 missed callsFri 12 Mar 04 08:171. See section 9.1.2 on page 98 for a definition of off hook.

9. Using the Phone 115Important If you press the call appearance button of a new call while you have an existingconversation, you will drop the first call unless you press Hold beforehand.9.4.5.2 Existing ConversationIf you are talking with one or more people when you receive a new call, do one of the followingto answer the call:1. Press the call button that represents the call you want to answer. The phone terminates theexisting call and answers the new call.2. Press the Hold key then press the call button that represents the call you want to answer. Thephone puts the existing call on hold and answers the new call.9.4.6 Receiving a Call While Accessing the MenuIf you are accessing the menu and the phone receives a call, it substitutes the menu that wasdisplayed with the notification of the incoming call as shown in section 6.3.2 on page 51. Whenthe call terminates the phone resumes access to the menu exactly as it was prior to the call. Thephone automatically exits the menu function 60 s after the end of the call if you do not press anykeys or buttons.9.5 During a CallDuring a call, you can transfer or hold the current conversation. You can create or answer a newcall and you can create a conference call.1 You can use the calculator as described in section 9.9 onpage 130. You can switch between using the headset, handset, or speaker as described in section9.1.1 on page 97.If you press one of the keys 0 to 9, *, or # while the call is active (LED on the call appearancebutton is lit continuously green), the phone sends a message for that key and plays a DTMF tonein the earpiece or speaker simultaneously.29.5.1 MuteIf you want to hear the person with whom you are speaking, but do not want him or her to hearyou, press the Mute button. The phone disconnects the microphone input and flashes the LEDon the Mute button red for 500 ms and off for 500 ms. The ZIP4x5 does not change the display. Toresume a 2-way conversation, press the Mute button again.When you have pressed the Mute button so that the LED is flashing, you have muted the entirephone, not just the current conversation. If you place the muted call on hold, and select anothercall, the mute function remains active and the person on the other call will not be able to hear you.If you terminate the call with the Mute function still active, the Mute function remains active untilyou disable it.31. If the SIP Server becomes unreachable during an active call, pressing a button that requires a response from the SIP serv-er (such as Hold, Park, or Transfer) will terminate the call.2. The message is sent in the RTP payload according to RFC 2833.3. If you cycle the power on the phone, the phone disables the Mute function.

116ZIP4x5 User’s ManualWhen you mute the phone and press the digit keys, the phone plays the DTMF digit into theaudio path you have selected and sends the digit to the switch. You might use this feature tocommunicate with an IVR system.9.5.2 Hold9.5.2.1 DescriptionThe Hold function allows you to maintain the state of a call but suspend the conversation. Theperson cannot hear you and you cannot hear the other person.1When you place a call on hold, you must retrieve the call from your same phone to resume theconversation. If you want to retrieve the conversation from a different phone, use the Parkfunction as described in section 7.6 on page 66.9.5.2.2 Placing a Call on HoldIf you want to put the conversation on hold, press the Hold key. The LED on the call appearancebutton flashes green for 500 ms and off for 500 ms. The phone is silent. Although you still have the phone off hook, the phone does not provide youwith a dial tone and does not automatically reserve a call appearance.2You can place the phone on hook. The call that is on hold remains on hold. When you take thephone off hook, the phone does not provide you with a dial tone and does not automaticallyreserve a call appearance.9.5.2.3 Expanded DisplayIf the phone is in the expanded display mode when you put a call on hold and the phone is notreceiving an incoming call, the phone changes the display to:orThe display shows the time period that the conversation has been on hold in hours, minutes, andseconds.1. When you put a conference call on hold, the other people do not hear any music, as described in section 9.8.2 on page127.2. If the other phone terminates the call while on hold, the ZIP4x5 will remain silent. The Hold button will quit flashingto indicate that the session is terminated.1. Hold408328045000:00:291. HoldLancelot CapabilityBrown 00:00:29

9. Using the Phone 117If you want to display the date and time, use the Up or Down buttons.1 The display changes to:The display shows the state of each call appearance as described in section 9.3.5.2 on page 109.You can toggle the phone to the compressed display mode by pressing the Enter button.9.5.2.4 Compressed DisplayIf the phone is in the compressed display mode when you put a call on hold and the phone is notreceiving an incoming call, the display changes to:or:On the top row, the phone displays:•the call appearance for this call (1 to 4)•the number you called (or the SIP address of the person you called) or the name of the personif the name exists in the phone book and you made the call•a timer that flashes and indicates the time period that the conversation has been on hold inminutes and secondsThe phone displays the current time and date just as it does in the idle state.You can toggle the phone to the expanded display mode by pressing the Enter button.9.5.2.5 Making a New Call After Placing a Call on HoldThe phone does not select a new call appearance nor does it provide you with dial tone when youhave a call on hold. To make a new call, do one of the following:1. Go off hook if you do not currently have the phone off hook.2. Select a call appearance then dial the name or number.3. Dial the name or number then select a call appearance.1. Hold 2. Idle3. Idle 4. IdleTue 10 Feb 04 13:241. Do not press the Func key or Menu button before pressing the Up and Down buttons.1. 4083280450 00:29Tue 10 Feb 04 13:241. Lancelot C 00:29Tue 10 Feb 04 13:24

118ZIP4x5 User’s ManualImportant If you press a call appearance button without first pressing Hold, you willterminate the current call.9.5.2.6 Answering a Call After Placing a Call on HoldIf you receive an incoming call while you are talking with a person on another call appearance,you can put the first call on hold. You then need to press the call appearance button to answer theincoming call.If you placed a call on hold, then went on hook, you need only to go off hook to answer theincoming call.Important If you press a call appearance button without first pressing Hold, you willterminate the current call.9.5.2.7 To Resume the ConversationTo resume talking with the person on hold, do one of the following:1. If you have only one call on hold (only one call appearance button is flashing green and off):a. optionally take the phone off hookb. press the Hold key or press the call appearance button2. If you have more than one conversation on hold:a. use the Up and Down buttons to identify which caller is on which call appearance1b. optionally take the phone off hookc. do one of the following:•press the call appearance button indicating the person with whom you want to speak•press the Hold key to resume the conversation with the conversation that you mostrecently placed on holdIf the phone was on hook when you selected the call that you wanted to resume, the phoneactivates the speaker mode.The phone makes the LED on the call appearance button solid green again and changes thedisplay to that described in section 9.3.5 on page 109. The phone displays the call duration again,which the phone incrementally changed during the time that you had the call on hold.9.5.3 Transferring a CallYou can transfer a call you made to, or a call you answered from, another person inside or outsideof the enterprise. You can choose to speak to the person to whom you are transferring the call(referred to as an “attended transfer”), or to not speak with the person (referred to as an“unattended transfer” or “blind transfer”). You cannot transfer a conference call.21. See section 9.4.3 on page 112 for details.2. You can, however, park a conference as described in section 7.6.3 on page 68.

9. Using the Phone 119To transfer a call, do the following:1. Ensure that you have at least one free call appearance. You cannot transfer a call if youcurrently have four calls.2. Ensure that the call you want to transfer is the active call (that is, you are currently incommunication with the person).3. Press the Transfer key.4. The phone places the active call on hold, and indicates this by flashing the LED on the callappearance button green.5. The phone reserves a call appearance and provides you with a dial tone.6. Make the call as described in section 9.2.1 on page 99.7. The phone updates the display to indicate which call is being transferred. For example,suppose you were talking on call 1 when you received a call on appearance 2. You answeredit and used call appearance 3 to transfer the call. The display might look like:Press Down:Press Down:Press Down:The abbreviations are explained in section 9.3.5.2 on page 109. You can toggle the phone tothe compressed display mode by pressing the Enter button.8. If you do not want to talk to the person to whom you are transferring the call, place thephone on hook or press the Transfer key again. The phone turns off the LEDs on the callappearance buttons as the transfer is completed.9. If you want to talk to the person to whom you are transferring the call:a. Wait until the person answers. Depending on the current settings for the user, the callmay be redirected to the person’s voice mail.1. HoldLancelot CapabilityBrown 0:462. TransferLord Blenheim0:123. CallingOxford Stone Masons0:081. Hold 2. Trns3. Call 4. IdleTue 10 Feb 04 13:24

120ZIP4x5 User’s Manualb. The phone changes the summary display to:c. If you want to proceed to transfer the call, place the phone on hook or press the Transferkey again.d. If you do not want to transfer the call, press the call appearance button for the personwho is on hold pending the transfer. The phone releases the call you just made.9.5.4 Transferred by the Other PartyWhen a call appearance on the ZIP4x5 is transferred to a different party, the call information forthe initial party (the party that transferred your call), instead of the party that received your call,remains on the LCD.9.5.5 Using the CalculatorYou can use the calculator while you have one or more conversations active. If the phone hadbeen in calculator mode prior to making a call, the phone toggles out of this mode for the durationof the call and toggles back to calculator mode at the end of the call.See section 9.9.9 on page 132 for information on making calls while in calculator mode and section9.2.4 on page 101 for details how to dial in this mode.9.6 Ending a Call9.6.1 You Terminate the CallDo one of the following:1. Go on hook.1 The phone ends the call, makes the handset, headset, and speaker quiet, andturns off the LED for the call appearance.2. Press the call button that is lit continuously green.2 The phone ends the call, makes thehandset, headset, and speaker quiet, and turns off the LED for the call appearance.3. Press a call button other than the one that is lit continuously green. The phone ends the call.If the LED on that call appearance button was off (indicating the call appearance wasinactive), the phone will provide you with dial tone and you can make another call.If the LED on that call appearance button was indicating there was an incoming call, you willanswer the call.If the LED on that call appearance button was indicating there was a call on hold or aconference call on hold you can resume the conversation with the other person or people.1. Hold 2. Trns3. Cnct 4. IdleTue 10 Feb 04 13:241. See section 9.1.3 on page 98 for a definition of on hook.2. The phone lights the LED continuously green to indicate which call is currently active.

9. Using the Phone 1219.6.2 Other Party Terminates the CallWhen the person that you are talking with goes on hook, your ZIP4x5 phone is immediatelyaware of this. The phone turns the call appearance LED solid red to indicate that the far end hasdisconnected. The phone changes the display to show that the call is disconnected, for example:The timer stops incrementing and shows you the duration of the call that has just ended. Thephone plays busy tone until you put the phone on hook.9.7 Quick Ways to Dial a Number9.7.1 IntroductionYou can dial any of 32 names or numbers that you have recently dialled. See section 9.7.2 on page121.You can dial a name or number that you have stored in the phone book by specifying the locationin the memory. See section 9.7.3 on page 122.You can dial a name or number that you have stored in the phone book by selecting the name ofthe person. See section 9.7.4 on page 123.You can dial any of 32 names or numbers of people who have recently called you. See section 9.7.5on page 124.9.7.2 Redial9.7.2.1 Last Name or Number DialledTo dial the name or number that you most recently dialled, press the Redial key twice.You can substitute entering a number by redialling it instead of entering it from the keypad forany of the call methods outlined in section 9.2.1 on page 99. The phone plays the DTMF digit for#.If you have not reserved a call appearance, the phone enables speaker mode and silently dials thenumber.1. DisconnectedLancelot CapabilityBrown 1:23

122ZIP4x5 User’s Manual9.7.2.2 List of Recent Names or Numbers DialledIf you press the Redial key once, the phone allows you to select from the most recent 32 calls thatyou have made. The screen displays the name or number that you dialled, and the date and timethat you made the call. It shows the most recent call as call 01, and the oldest call as call 32. Forexample:Press the Up and Down buttons to move through the list of names or numbers. Press the Enterbutton or the Redial key to select the number.You can substitute entering a number by selecting it from the list of recently dialled names ornumbers for any of the call methods outlined in section 9.2.1 on page 99. The phone plays theDTMF digit for #.If you have not reserved a call appearance, the phone enables speaker mode and silently dials thenumber.To exit the feature without selecting a name or number from the list, press the Esc button.9.7.3 Dialling by Memory Location in the Phone Book9.7.3.1 DescriptionYou can save 99 phone numbers in the phone and associate a name with each number. The phonehas one additional number that is reserved for calling the voice mail, as described in section 7.1on page 55.To enter and edit numbers, use the menu as described in section 10.2 on page 133.9.7.3.2 Memory Locations 1 to 5To dial a number or address in the phone book at memory locations 1, 2, 3, 4, or 5, press the buttonM01, M02, M03, M04, or M05. The phone plays the DTMF digit for # and silently dials the number. If you have not reserved acall appearance, the phone enables speaker mode.9.7.3.3 Any Memory LocationTo dial a number or address in the phone book at any memory location, press the Mem button.The ZIP4x5 lights the LED on the button red. Enter the two digit number (00 to 99) of the memorylocation. You do not need to press the Enter button or #.1The phone turns off the LED, plays the DTMF digit for #, and silently dials the number. If youhave not reserved a call appearance, the phone enables speaker mode.Redial 01Zultys TechnologiesFri 12 Mar 04 19:471. The voice mail is location 00 and may or may not be active. See section 7.1 on page 55 for details.

9. Using the Phone 123If you do not enter two digits within 60 seconds, or if you press the Esc button, the phone turnsoff the LED, and restores the display to the idle condition.9.7.3.4 Other Uses for the MemoryYou can substitute entering a number from the memory instead of from the keypad for any of thecall methods outlined in section 9.2.1 on page 99. The phone plays the DTMF digit for #.You can also specify a destination from the memory as a number for forwarding calls. This isdescribed in section 7.5.5 on page 66.9.7.3.5 Invalid LocationIf you try to dial from a memory location that is empty, the phone displays:The phone holds this display for two seconds, or until you press a key, lift the handset, or replacethe handset.9.7.4 Dialling by NameIf you have no active calls, you can quickly dial by the name of a person or entity by pressing theDown button.1 The phone shows you the entries in your phone book listed alphabetically. If anentry in the phone book does not have a name, the display shows the address.To use this feature, do the following:1. Press the Down button.The display changes to show the first, second, and last entries in the phone book. The arrowis on the middle row and points to the first entry:For example:2. Do one of the following:a. Use the Up and Down buttons to select the name. The arrow remains in the middle row.Error!Phone book location34 is empty.1. Do not press the Menu button or the Func key first.last_entry}first_entrysecond entryZultys Technologies}Apple ComputerBlenheim Palace

124ZIP4x5 User’s Manualb. Use the numeric keys 2 to 9 to select the first letter of the name. When you press the key,the display shows the first name in the phone book that begins with the first letter onthe key. If there is no such entry, the display does not change. If you press the key withinone second, the display shows the first name in the phone book that begins with thesecond letter on the key, and so on.3. If you are dialling following receipt of dial tone, press the Enter button or the # key.The phone plays the DTMF digit for the # key and the call proceeds as described in section9.2.1 on page 99.4. If you are dialling without receipt of dial tone, do one of the following:a. Go off hook.b. Press the Enter button.c. Press a call appearance button.The phone silently dials the number or address and the call proceeds as described in section9.2.2 on page 101.To exit the feature without selecting a name or number from the list, press the Esc button.9.7.5 Dialling a Recent CallIf you miss a call or if your phone rejects an incoming call it indicates this when the phone is inthe idle state.1 If you have no active calls, you can quickly dial someone who has recently calledyou by pressing the Up button.2 The phone shows the most recent call as call 01, and the oldestcall as call 32. To use this feature, do the following:1. Press the Up button.The display changes to show the most recent incoming call, for example:The phone displays•if you missed the call (by showing missed on the top row)•whether your phone rejected the call (by showing reject on the top row)3•whether you answered the call (by having no parenthetical comment on the top row)•the name, number, or address of the caller•the date and time that you received the call2. Press the Up and Down buttons to move through the list of names or numbers.1. See section 9.4.4.3 on page 114 for details.2. Do not press the Menu button or the Func key first.Incoming 01 (missed)Lancelot CapabilitySat 21 Sep 02 03:263. A phone can reject a call because of encryption policies. See section 7.2.2.2 on page 57 for details.

9. Using the Phone 1253. If you were dialling following receipt of dial tone, press the Enter button or the # key.The phone plays the DTMF digit for the # key and the call proceeds as described in section9.2.1 on page 99.4. If you were dialling without receipt of dial tone, do one of the following:a. Go off hook.b. Press the Enter button.c. Press a call appearance button.The phone silently dials the number or address and the call proceeds as described in section9.2.2 on page 101.To exit the feature without selecting a name or number from the list, press the Esc button.9.7.6 Voice Activated DiallingThe ZIP4x5 can dial selected contacts in your phone book and access voice mail through voicecommands. To activate voice commands on your phone, select Menu | User Settings | VoiceCommands | Enable, then press the enter button. The menu will display the full Voice ActivatedCommands menu as described in section 10.5.8 on page 157. Voice Command menu optionsinclude directions for training and calibrating your ZIP4x5 for voice activated dialling.9.7.6.1 Configuring Voice Activated DiallingBefore you can perform any voice commands, you must enable voice activated dialling on theZIP4x5 and train the phone to recognize your voice as you speak the commands. When voiceactivated dialling is enabled, the ZIP4x5 shows the voice icon on the right side of the display:A flashing Voice Command icon indicates that you have not trained the phone with enoughcommands or contacts to use voice activated dialling. Section 10.5.8 on page 157 describes themenu commands that enable voice activated dialling and trains your phone. If the icon is notflashing, your phone is capable of performing voice activated dialling.Before you train the phone, or after moving into a different noise environment, you shouldcalibrate the ZIP4x5 to ignore local background noise. Section 10.5.8 on page 157 also describe thecalibration procedure.9.7.6.2 Dialling a ContactTo dial a contact using voice activated commands:1. Take the phone off hook. You should hear a normal dial tone.2. Speak the words “Dial Number”.The dial tone will stop and you will hear a single beep.3. Speak the name of the contact that you wish to dial.ZIP 4x5 SIP PhoneØFri 23 Apr 04 14:24

126ZIP4x5 User’s ManualThe phone will repeat the name of the contact.4. If the phone repeats the name of the proper contact, say “Yes”. The phone will then dial thatnumber. If the phone does not repeat the name of the proper contact, say “No” and restartthe process.9.8 Conference CallsThe ZIP4x5 allows you to hold a conversation with two, three, or four other peoplesimultaneously. When you have a conversation with more than one person this is called aconference. This is a feature that is supported on the ZIP4x5 so the function will operate on anyphone system that can support multiple call appearances to the phone. You can have only a singleconference call active at a time.You can join people into the conference call that you have called or who have called you. You candrop individuals from and add individuals to the conference at any time.9.8.1 Initiating a Conference CallThis section describes the simplest means to initiate a conference call. Section 9.8.5 on page 128describes other means to add people to a conference call.1. Make or answer the first call as you would normally do so.2. Press the Conf key.The phone selects another call appearance and provides you with dial tone.The phone changes the LED on the first call appearance to be lit continuously orange.3. Dial the third person for the conference.The phone joins all calls into a single conference.4. The phone changes the colors of the LEDs on the call appearance buttons to be allcontinuous orange.5. If the phone is in the expanded display mode, the phone changes the display to:orThe phone displays:•the call appearance number•an indication that the person is in a conference and which other call appearances are inthe same conference1. Conf with 2, 3408328045000:00:292. Conf with 1, 3Lancelot CapabilityBrown 00:00:45

9. Using the Phone 127•the name or number of the person on the call appearance•how long the call has been on this call appearance (not the duration of the conference call)6. Press the Up or Down buttons to scroll through the list of people on the conference call.7. You can toggle the phone to the compressed display mode by pressing the Enter button.8. If the phone is in the compressed display mode the display changes to:The phone displays the name or number of the person on the conference call together withhow long the call has been on the call appearance.The phone displays the current time and date just as it does in the idle state.9. Press the Up or Down buttons to scroll through the list of people on the conference call.10. You can toggle the phone to the expanded display mode by pressing the Enter button.9.8.2 Placing a Conference Call on HoldTo place the conference on hold, press the Hold key. The LEDs on each of the call appearancebuttons flash orange for half a second and off for half a second. The other people on theconference call can carry on with the conversation without you. The people on the conference callcannot hear you and you cannot hear the other people.The phone does not select a new call appearance and does not provide you with a dial tone.If you want to place the conference call on hold and resume the call from a different phone, usethe park feature as described in section 7.6 on page 66.9.8.3 Resuming a Conference CallWhen the conference call is on hold, and you want to resume conversation with the conference,do one of the following:1. Press any of the call appearance buttons that has its LED flashing orange.a. If the phone has no other calls active other than the existing calls that are part of theconference, the conference resumes as it was prior to your placing it on hold.b. If the phone has other calls proceeding or active, the phone terminates those calls.c. If the phone has other calls on hold, the phone keeps those calls on hold.2. Press the Conf key.a. If the phone has no other calls active other than the existing calls that are part of theconference, the conference resumes as it was prior to your placing it on hold.b. If the phone has other calls proceeding, active, or on hold, the phone joins all calls intothe conference.1. 4083280450 00:292. Lancelot C 00:45Wed 26 Jun 02 11:34

128ZIP4x5 User’s Manual9.8.4 Muting a Conference CallWhen you press the Mute button, the other people on the conference call can continue with theirconversation uninterrupted. You can hear the conversation but the other people on theconference cannot hear you. The phone flashes the LED on the Mute button red for 500 ms and off for 500 ms. The phone doesnot change the display.To allow the other people on the conference call to hear you, press the Mute button again.9.8.5 Adding Another Person to the Conference9.8.5.1 OutgoingTo make an outgoing call do one of the following:1. If you want the other people on the conference call to hear you make the call:a. Press the Conf key.b. The phone selects the lowest numbered call appearance that is inactive.1c. The phone plays dial tone that can be heard by the other participants in the conferencecall.d. The phone flashes the LED on the call appearance button green to indicate it hasreserved the call appearance.e. Dial a name or number using the keypad, by specifying a memory location, or byselecting a recent number either called or received. The other participants in theconference can hear the DTMF digits as you dial them.f. As the call proceeds, the phone changes the LED on the call appearance button asdescribed in section 9.2 on page 99. The other participants in the conference call can hearthe call progress tones.g. Once the called party answers, he or she is immediately in the conference call and allparticipants can hear the conversation. The phone changes the LED of the callappearance button to continuous orange.2. If you do not want the other people on the conference call to hear you make the call, or youwant to speak privately to the person prior to him or her joining the conference call:a. Press the Hold key.b. The phone puts the conference on hold and flashes the LEDs on the call appearancebuttons for each of the calls in the conference orange.c. Make a new call by one of the methods described in section 9.2 on page 99.d. When the called party answers, the phone turns the call appearance LED to continuousgreen. You can have a conversation with the person without any of the members of theconference call.e. If you do not want the person that you have called to join the conference call:1. If the phone does not have an inactive call appearance, pressing the Conference key has no effect.

9. Using the Phone 129•Press the call appearance button that is lit continuously green. That terminates the call.•Press any of the call appearance buttons that is flashing orange to resume theconference call without the person you just called.f. If you want the person you just called to join the conference call, press the Conf key. Thephone lights the LED on the call appearance button to be continuously orange.9.8.5.2 IncomingTo answer an incoming call do one of the following:1. If you want the other people on the conference call to hear you answer the call:a. Press the Conf key.b. The phone immediately joins the calling party to the conference call.c. The phone changes the LED of the call appearance button to continuous orange.2. If you do not want the other people on the conference call to hear you answer the call, or youwant to speak privately to the person prior to him or her joining the conference call:a. Press the Hold key.b. The phone puts the conference on hold.c. Press the call appearance button that indicates there is an incoming call.d. The phone changes that call appearance button to be solid green and you can talk withthe calling party.e. If you do not want the person that has called to join the conference call:•Press the call appearance button that is lit continuously green. That terminates the call.•Press the Hold key. The phone puts the call on hold and flashes the LED on the callappearance button green.•Press any of the call appearance buttons that is flashing orange to resume theconference call without the person you just called.f. If you want the person you just called to join the conference call, press the Conf key. Thephone lights the LED on the call appearance button to be continuously orange.9.8.6 Terminating a Conference Call9.8.6.1 Ending the Entire ConferenceTo end a conference call, ensure the conference call is active, then go on hook. The phoneterminates the calls on each of the call appearances and turns the LEDs on those buttons off.9.8.6.2 Individuals Dropping from the ConferenceAs individuals leave the conference call, the call appearance that person was occupying on yourphone will become free. The phone turns off the LED on the call appearance button.

130ZIP4x5 User’s Manual9.8.6.3 Dropping IndvidualsTo end an individual call that is part of a conference, ensure the conference call is active, thenpress the call appearance button of the call that you want to terminate. The phone terminates thecall on that call appearance and turns the LED on that button off.You can use the Up and Down buttons to identify which person is on which call appearance asdescribed in section 9.4.3 on page 112.9.8.6.4 Ceasing to be Part of the ConferenceIf you no longer want to take part in the conference but want the other participants to continueto talk to one another, place the conference on hold as described in section 9.8.2 on page 127.Your phone continues to mix the audio signals for the conference call and it continues to use thecall appearances on your phone. As the participants in the call leave the conference, the callappearances used by the individuals will once again become free and the phone will turn off theLEDs on those call appearance buttons.9.9 Calculator9.9.1 FunctionsThe calculator can perform simple additions, subtractions, multiplications, and divisions with aprecision (number of significant digits) of 12 digits. You can easily put the phone into calculatormode and restore it to phone mode. Alternatively, you can keep the ZIP4x5 normally in calculatormode; the ZIP4x5 will switch between calculator mode and call mode intelligently dependingupon what you are doing.9.9.2 KeysTo put the ZIP4x5 into calculator mode, press Calc.1 The phone displays the word Calculator onthe top row and keeps it there until you press a numeric key or exit calculator mode. The phoneturns on the LED on the calculator button continuous green.Use the keys labelled 0 to 9 for numerals, the * key for the decimal point, and the Redial (+), Conf(—), Trans (X), and Hold (÷) keys to indicate the arithmetic function. Press the Speaker (=) key toobtain the result of the calculation.9.9.3 DisplayAs you type, the display shows the calculation and the result:1. See section 6.2.1.2 on page 48 on how to access this.2.048x 192= 393.216

9. Using the Phone 131The software puts each number on a separate line, preceded by the arithmetic operator. If youenter multiple arithmetic functions, the software scrolls the numbers off the top of the display.You can scroll the display by using the Up and Down buttons.As you perform multiple calculations, the ZIP4x5 remembers what you typed so that you canscroll back. The phone remembers and can display 32 lines.9.9.4 Order of OperationsIf you use multiple operators, the calculator performs multiplications and divisions first thenadditions and subtractions. Therefore:2 + 3 X 4 = 14and:2 X 3 + 4 X 5 = 26A calculator that displays a single number might evaluate the calculations as 20 and 50respectively. If you want the calculator to make a calculation with each operator, use the = key toforce the calculation, as in the following example:1 + 2 ÷ 3 = 1.6666671 + 2 = 3 ÷ 3 = 19.9.5 Divide by ZeroIf you divide a number by zero, the phone displays the symbol for infinity. For example:9.9.6 EditingYou can edit your entries by using the volume keys in a similar manner to that described insection 9.2.7 on page 104. When you edit your entry, you can change the arithmetic operator. Usethe Up and Down buttons to move between the lines.After you have made the changes, it is not necessary for you to return the cursor to the lastposition. You can press the = button to see the result. The software displays the last line and theresult of the equation.9.9.7 ClearingYou can clear the current entry by pressing the # key. The small ‘C’ on that key indicates Clear. Ifyou most recently entered a number, the phone clears the entire number. If you most recentlyentered an arithmetic operator, the phone clears the operator. As you continue to press the Clearkey, the phone deletes numbers or arithmetic operators that you have entered.You can clear all numbers and arithmetic operators that you have entered by pressing the Funckey. The small letters ‘AC’ on that key indicate All Clear.1÷ 0= æ

132ZIP4x5 User’s Manual9.9.8 ExitingYou exit the calculator mode by pressing the Calc button. To select Calc, you press the Func keyfollowed by the Mem | Calc button. When you press the Func key, the phone clears all data in thecalculator. When you next enter calculator mode, the display is clear.9.9.9 Making and Answering a Call While in Calculator ModeYou can make a call while in calculator mode. As soon as you start to do so, the phoneautomatically toggles from calculator mode to phone mode. It turns off the LED on the calculatorbutton. Making a call when in calculator mode is described in detail in section 9.2.4 on page 101.If the phone receives an incoming call, it immediately toggles from calculator mode to phonemode. The phone turns off the LED on the calculator button and displays information about thecall. Receiving a call is described in section 9.4 on page 111.When the phone is not in calculator mode, the five function keys (Redial, Conference, Transfer,Hold, and Speaker) do not function as arithmetic keys. You can, for example, easily put aconversation on hold (without dividing their phone number!).When you terminate the call, the ZIP4x5 returns to the calculator mode provided all of the LEDson the call appearance buttons are off; that is, there is no call activity.You can put the ZIP4x5 into calculator mode during a conversation or while you haveconversations on hold by pressing Calc again. The ZIP4x5 turns on the LED on the calculatorbutton and displays the calculator screen as it was prior to a call.Important In this mode you cannot access the functions for Redial, Conference, Transfer,Hold, and Speaker. If you need to access these functions, exit the calculator modefirst.

133 Chapter 10The Menu10.1 IntroductionWhen you press the Menu button, the phone displays:This example shows seven rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. The selections are:Phone Book. Store and recall numbers that you want to dial. See section 10.2 on page 133.Instant Messages. Exchange instant messages with other ZIP4x5 users. See section 10.3 on page139.Information. View data about the phone, the way it is connected, and the calls you have made.See section 10.4 on page 142.User Settings. Customize the phone to suit your needs. See section 10.5 on page 146.Protected Settings. Adjust the communications settings so that the phone works within yournetwork. See section 10.6 on page 164.Self Test. Test the functionality of your phone and its connections to your network. See section10.7 on page 180.Details on navigating through the menu are described in section 6.3.3 on page 51. See appendixA, starting on page 189 for a complete summary of the menu structure.10.2 Menu | Phone BookYou can store 100 contacts in the phone book at memory locations referred to as 00 to 99. Location00 is reserved for accessing the voice mail as described in section 10.6.5 on page 176. Theadministrator configures address 00. You need a password to change that number.Menu}Phone bookInstant MessagesInformationUser SettingsProtected SettingsSelf Test

134ZIP4x5 User’s ManualWhen you select Menu | Phone Book the display shows:This example shows five rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. The selections are:Search. Find a name or number in the phone book. See section 10.2.1 on page 134.Add new contact. Put a new entry in the phone book. See section 10.2.2 on page 135.Edit. Change the information for a contact. See section 10.2.3 on page 137.Delete. Remove a contact from memory. See section 10.2.4 on page 138.10.2.1 SearchTo search for a contact, do the following:1. Select Menu | Phone Book | Search.2. The display shows:The phone automatically places the keypad in character mode and shows Func:abc on thetop row.3. Specify the name of the person whose address you are trying to find using the charactermode as described in section 9.2.6 on page 102.Enter no characters or the first few letters of the name of the contact.4. Press the Enter button.The phone displays the first contact in your address book that matches the characters youhave typed or the contact that is next alphabetically to the characters you have typed.1 Thephone ignores upper and lower case characters to perform the match.For example, if you typed L and pressed the Enter button, the ZIP4x5 might display:Phone Book}SearchAdd new contactEditDeleteSearch Func:abc}1. If you typed no characters, the ZIP4x5 displays all of the contacts in your phone book and points to the one that is closestto the start of the alphabet.Ken Livingston}Lancelot CapabilityLord Nelson

10. The Menu 135The phone looks at the contact’s name to find a match. If you have not entered a name forthe contact, the phone displays the address (SIP URI or number). The SIP URIs are sortedwithin the alphabetical list. Numbers are at the end of the list.5. If the contact is not the one you wanted:a. Use the Up and Down buttons or the Up and Down keys to scroll through the list ofnames.b. Press the keys again to select the first letter for a different contact.6. To dial a contact, press the Enter button, press a call appearance button, or go off hook.The phone exits the menu function.7. To exit the search function, press the Esc button.110.2.2 Add New ContactTo add a new contact to the phone book, do the following:1. Select Menu | Phone Book | Add new contact.2. The display shows:The phone automatically places the keypad in character mode and shows Func:abc on thetop row.3. Type the name of the contact using the character mode as described in section 9.2.6 on page102. The maximum length of the name can be 19 characters. After you have typed the 19thcharacter the cursor remains on the last character. If you try to add more characters, thephone plays the DTMF digit for the # key and replaces the last character in the string withthe last typed character.4. Press the Enter button.You can press the Enter button without entering a name for the contact. 5. The display shows:Enter a name or number for the contact.2 1. Even though Func:abc is active, if you press the Esc button, the phone does not interpret this as if you are trying to dialmemory location number two (M02).Name Func:abc}Address}2. The phone prompts you for an address to indicate that either a name or a SIP URI is acceptable.

136ZIP4x5 User’s Manual6. If you want to enter a number, you can enter a simple string of digits such as:You should not append a # character to the end of the phone string.You can enter punctuation characters, for example:The phone stores the characters that you enter, but when you dial, the phone sends only thedigits to the phone system.Remember to precede the number with the access code for an outside line if theadministrator of the system has configured the dial plan to require it. 7. If you want to save a SIP address instead of the number, press the Func key to access lettersand enter the address of the contact using the character mode as described in section 9.2.6on page 102.If the address is greater than 19 characters, the display scrolls to show just 19 characters:The maximum length of the SIP URI can be 64 characters. After you have typed the 64thcharacter the cursor remains on the last character. If you try to add more characters, thephone plays the DTMF digit for the # key and replaces the last character in the SIP URI withthe last typed character.You do not need to precede the address with the word SIP and a colon character. The ZIP4x5automatically includes these for you in the outgoing message. If you want to type thecharacters, you can do so:8. When you have finished entering the address (SIP URI or number), press the Enter button.You can enter a name and save it into memory without entering an address or a number, butyou cannot dial that contact.Address}1485Address}9-(408)328-0450Address Func:abc}lancelot.capabilityAddress Func:abc}ot.capability.brownAddress Func:abc}SIP:lancelot.ca•

10. The Menu 1379. The display shows:The phone shows a list of unused memory locations, and points to the lowest location thatis free.10. Use the Up and Down buttons or the Up and Down keys to select a memory location andpress the Enter button.11. The display changes to:The phone shows:a. the memory location on the top rowb. the name on the second row, or if there is no name, a blank linec. the first 20 digits of the phone number or SIP URI on the bottom row, if there is a numberor SIP URI112. To dial the contact, press a call appearance button or go off hook.The phone exits the menu function.13. To display the phone book menu, press the Esc button. To exit the menu function withoutcalling the contact, press the Menu button.10.2.3 EditTo edit the information you have saved about a contact, do the following:1. Select Menu | Phone Book | Edit.2. The display shows:The phone automatically places the keypad in character mode and shows Func:abc on thetop row.3. Find the name of the contact as you would if you were searching for a contact as describedin section 10.2.1 on page 134.Location}0711Saved 07Lancelot Capability+44-(123)9872 86451. The phone system must understand the ‘+’ symbol as is shown in this example. Not all phone systems may do so.Edit Func:abc}lanc

138ZIP4x5 User’s Manual4. Edit the name, and address of the contact as you would do if you were entering a newcontact as described in section 10.2.2 on page 135.The phone places the cursor at the end of the name, address, or number. Edit it as describedin section 9.2.7 on page 104.If you did not earlier enter a name or an address, the phone still allows you to edit these sothat you can complete them if required. When you press the Enter button, the phone givesyou the opportunity to complete blank fields.You can edit a contact to assign a different memory location. The location you assign mustbe currently unused.5. When you have completed editing the information, the phone indicates it has saved theinformation and you can dial the contact or exit the function.10.2.4 DeleteTo delete the information you have saved about a contact, do the following:1. Select Menu | Phone Book | Delete.2. The display shows:The phone automatically places the keypad in character mode and shows Func:abc on thetop row.3. Find the name of the contact as you would if you were searching for a contact as describedin section 10.2.1 on page 134.4. Press the Enter button when you have located the contact you want to delete.5. The phone displays:6. Use the Up and Down buttons or the Up and Down keys to select Yes.If you do not want to delete this entry, select No, or press the Esc button.7. Press the Enter button to delete the information.The phone removes the entry from its memory and displays the main menu for the phonebook.Delete Func:abc}lancLancelot CapabilityBrownDelete? }No Yes

10. The Menu 13910.3 Menu | Instant MessagesYou can exchange instant messages with other SIP devices connected to the same SIP server thatconnects to your ZIP4x5. The ZIP4x5 can send messages of 1000 characters in length and receivemessages of up to 3600 characters.When you select Menu | Instant Message, the LCD displays options for accessing ZIP4x5 InstantMessage functions:This example shows six rows, though in practice the display can show only three rows at once. Asyou press Up and Down, the display scrolls through the list of choices.10.3.1 ComposeWhen you select Compose in the Instant Message menu, the LCD displays the lines for specifyingthe recipient and content of your instant message:To create and send an instant message:1. Specify the recipient of your message on the To line, using one of the following methods•enter the recipient’s extension•enter the recipient’s address from the keypad, using the method described in section 9.2.6on page 102 for entering an alphanumeric address.•access the address book by pressing the Mem button, then select the recipient from thelist.2. Press the Down button to move the cursor to the Text line.3. Enter the message content, using the method described in section 9.2.6 on page 102 forentering an alphanumeric message.14. Press the Enter button. The ZIP4x5 confirms your intent before sending the message.Instant Messages}ComposeInbox <4 msgs>Outbox <3 msgs>Erase allConfigureNew message Func:abcTo :}Text:1. Some unicode characters (such as µ,°,§,¥) may be interpreted differently by other IM programs, such as Windows Mes-senger.

140ZIP4x5 User’s Manual10.3.2 InboxInstant messages received by the ZIP4x5 are placed in the inbox. The LED on the Msg buttonflashes orange for 500 ms and off for 500 ms when the inbox contains unopened instant messages.The Inbox line of the Instant Message display lists the number of messages that remain in theInbox; the Instant Message display shown in section 10.3 on page 139 shows an inbox thatcontains four messages. Messages remain in the inbox until you delete them.To access the instant message inbox:1. Select Inbox from the Instant Messages menu. You can also access the inbox by pressing theMsg button if the LED on that button is flashing orange. The LCD displays the list of instantmessages in your inbox, as shown below.The open envelope symbol on the first line indicates that the instant message sent from theextension listed on the line was previously opened. The closed envelope symbol on thebottom two lines indicates that those messages are new and have not been opened.2. To open a message, use the up and down buttons to position the arrow next to the desiredmessage, then press the enter key.The example display requires four rows; in practice, the display can show only three rows atonce. Press the Up and Down buttons to scroll through the message.The top line of the message display is the header that lists the day and time that the inboxreceived the message. The bottom line is a response menu for the message. The instantmessage is displayed between the header line and the response line. 3. To close the message, perform one of the following actions:•Select Delete in the Response line and press the enter key. The resulting display asks youto confirm the deletion of the message. Select Yes to delete the message and return to theinbox. Select No to return to the message.•Select Reply in the Response line and press the enter key. The resulting display is thecompose menu, with the address of the sender of the original message entered on the Toline. Type a message in the text line and press the enter key. The next display confirmsyour intent to send the message. Select Yes to send the message and return to the inbox;select No to discard your message and return to the inbox. In each case, the inbox messageis not altered.}‡ 2520@sample.com† 2496@sample.com† 2514@sample.comWed Feb 25 16:50:26Are you finished withthe report yet?}Delete ReplyDelete Message}YesNo

10. The Menu 141•Press the Esc key to exit the message and return to the inbox.10.3.3 OutboxInstant messages that are sent from the ZIP4x5 are placed in the outbox. Messages remain in theoutbox until you delete them. The outbox line of the Instant Message display lists the number ofmessages that remain in the outbox; the Instant Message display shown in section 10.3 on page139 indicates that the outbox contains three messages.To access the instant message outbox:1. Select Outbox from the Instant Message menu. The LCD displays the list of instant messagesin your outbox, as shown below.2. To open a message, use the up and down buttons to position the arrow next to the desiredmessage, then press the enter key.The example display requires four rows; in practice, the display can show only three rows atonce. Press the Up and Down buttons to scroll through the message.The top line of the message display is the header that lists the day and time that the messagewas sent. The bottom line is a response menu for the message. The instant message isdisplayed between the header line and the response line. 3. To close the message, perform one of the following actions:•Select Delete in the Response line and press the enter key. The resulting display asks youto confirm the deletion of the message. Select Yes to delete the message and return to theinbox. Select No to return to the message.•Select Resend in the Response line and press the enter key. The resulting display is thecompose menu, with the address of the sender of the original message entered on the Toline and the original message entered on the text line. Press the enter key to send themessage. The next display confirms your intent to send the message. Select Yes to sendthe message and return to the inbox; select No to discard your message and return to theinbox. In each case, the inbox message is not altered.•Press the Esc key to exit the message and return to the inbox.}2498@10.1.38.2512502@10.1.38.2512508@10.1.38.251Fri Feb 26 09:14:04I finished the reportthis morning.}Delete ResendDelete Message}YesNo

142ZIP4x5 User’s Manual10.3.4 Erase allSelect the Erase All option to remove all messages from the ZIP4x5 inbox and outbox.10.3.5 ConfigureSelecting the Configure option displays a menu that programs the ZIP4x5 to receive instantmessages.To configure the ZIP4x5 to receive instant messages, select Receive and Display. To disable the ZIP4x5 from receiving instant messages, select Reject.10.4 Menu | InformationThis allows you to view data about the phone. You cannot change any part of the configurationin this menu item. When you select Menu | Information the display shows:This example shows five rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. The selections are:Times. View the time difference from GMT and how long the phone has been connected. Seesection 10.4.1 on page 142.Records. View the record of the calls to and from the phone and the protocol messages to andfrom the phone. See section 10.4.2 on page 143.Communications. View data about how the phone is connected. See section 10.4.3 on page 144.Manufacture. View data about the hardware and software versions of the phone. See section10.4.4 on page 145.10.4.1 TimesWhen you select Menu | Information | Times, the ZIP4x5 shows the following displays. You canonly view this information. Use the Up and Down buttons or the Up and Down keys to scrollthrough the various screens. The display on your phone may be different from the screens shownbelow.IM | Configure}Receive and displayRejectInformation}TimesRecordsCommunicationsManufacture

10. The Menu 143Time Difference from GMT. This is the value that was entered manually or obtained from theconfiguration file:Phone Power On. This is when the phone was turned on. The date and time is shown in theformat that you have selected in section 10.5.10 on page 160:Phone Connected. This is when the phone was connected to the network. The date and time isshown in the format that you have selected in section 10.5.10 on page 160:Phone Registered. This is when the phone last registered with the SIP server. The phone registersperiodically, typically each hour. The date and time is shown in the format that you have selectedin section 10.5.10 on page 160:Total Talk Time. This is the total time that the phone has been in the active call state since poweron. It is the summation of time spent on calls that you originated and calls that you received. Thetime is reset each time the power is cycled on the phone. The time is shown in days, hours,minutes, and seconds:10.4.2 RecordsWhen you select Menu | Information | Records, the ZIP4x5 shows the following displays. Youcan only view this information. Use the Up and Down buttons or the Up and Down keys to scrollthrough the various screens. The display on your phone may be different from the screens shownbelow.Call Log. This shows a listing of the calls you have made or received. This feature is not supportedin version 2.0.SIP Log. This shows a listing of the protocol messages sent from or received by your phone. Thisfeature is not supported in version 2.0.Information | Times}Difference from GMT-8:00 hoursInformation | Times}Phone power onSun 29 Feb 04 08:44Information | Times}Phone connectedSun 29 Feb 04 08:45Information | Times}Phone registeredSun 29 Feb 04 10:37Information | Times}Total talk time12 d 07 h 39 m 02 s

144ZIP4x5 User’s Manual10.4.3 CommunicationsWhen you select Menu | Information | Communications, the ZIP4x5 shows the followingdisplays. You can only view this information. Use the Up and Down buttons or the Up and Downkeys to scroll through the various screens. The display on your phone may be different from thescreens shown below.Status of Ethernet Circuits. This data is updated in real time, so that as the phone receivescommunication the display may change.a. P1, P2, and P3 signify the three switched ports on the back of the phone.b. LAN signifies the port that you connect to the switch.c. –––– signifies there is no connection.d. 10 signifies there is connection at 10 Mb/s.e. 100 signifies there is connection at 100 Mb/s.f. H signifies half duplex.g. F signifies full duplex.When you display this first screen, the LEDs on the four call buttons display the status of theEthernet circuits.1a. The LED is solid green to indicate that there is a connection. b. The LED flashes orange every quarter second to indicate there is activity. You interpret the LEDs as follows:a. LED on Call 1 indicates the status of the circuit P1.b. LED on Call 2 indicates the status of the circuit P2.c. LED on Call 3 indicates the status of the circuit P3.d. LED on Call 4 indicates the status of the circuit LAN.Power. The phone shows if it has power from the ac adapter and power from the LAN,2 updatedin real time. You should use the ac adapter if you have one, regardless whether the phone can bepowered from the LAN.Information | Comms}P1P2P3LAN100F ---- 10H 100F1. Do not confuse the use of the LEDs in this mode with the four call appearances. The call appearances all take place overthe circuit labelled LAN.2. The power over the LAN is also referred to as power over Ethernet, PoE.Information | Comms}PowerAC = on; LAN = off

10. The Menu 145TFTP Address. This is what has been configured manually or obtained by DHCP. If the DHCPserver did not specify the TFTP address, the phone indicates this:Configuration File. Once the phone obtains the address of the TFTP server, it tries to retrieve itsconfiguration file from the TFTP server. It reports whether the file was read correctly or not:10.4.4 ManufactureWhen you select Menu | Information | Manufacture, the ZIP4x5 shows the following displays.You can only view this information. Use the Up and Down buttons or the Up and Down keys toscroll through the various screens. The display on your phone may be different from the screensshown below.MAC Address. This is hard coded into the phone during manufacture and cannot be modified.1Versions. You can update the software version. Later versions may include more features or bettersupport for existing features. The boot code permanently resides on the phone and you cannotmodify it. You may need to provide the hardware version and date of manufacture if you needsupport on the phone. The versions on your phone may be different from those shown in thefollowing examples.Information | Comms}TFTP Address192.168.1.100Information | Comms}TFTP Addressnot foundInformation | Comms}Configuration fileOKInformation | Comms}Configuration filenot foundInformation | Manfr}MAC address00-0B-EA-80-04-D71. The MAC address uniquely identifies your phone. The MAC address is printed on a label on the base of the phone as abar code with text.Information | Manfr}Software version1.0.0

146ZIP4x5 User’s ManualSee section 5.4.5 on page 45 for how to update the software.10.5 Menu | User SettingsThis menu selection allows you to tailor the phone to suit your personal preferences. When youselect Menu | User Settings the display shows:This example shows thirteen rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. The selections are:LCD Contrast. Improve readability of the display. See section 10.5.1 on page 147.Greeting Message. Change the display in the idle state. See section 10.5.2 on page 147.Clear user settings. Reset the settings to those created by the system administrator. See section10.5.3 on page 148.Date and Time. Set the current date and time and the offset from GMT. See section 10.5.4 on page148.Audio. Select the ring tones. See section 10.5.5 on page 149.Event Timer. Determine the length of time that the phone should display messages. See section10.5.6 on page 155.Information | Manfr}Boot code version1.4.4Information | Manfr}Hardware versionE01Information | Manfr}Date of Manufacture01 Apr 2004User Settings}LCD ContrastGreeting messageClear user settingsDate and timeAudioEvent TimerBluetoothVoice CommandsAnalogRegional optionsEmergency numbersFactory Defaults

10. The Menu 147Bluetooth. Detect Bluetooth headsets and pair them with your phone. See section 10.5.7 on page155.Voice Commands. Train the ZIP4x5 to accept your voice activated dialling commands. See section10.5.8 on page 157.Analog. Determine the usage parameters of the analog phone line. See section 10.5.9 on page 159.Regional Options. Select the country, language, and how you want the date and time presented.See section 10.5.10 on page 160.Emergency numbers. Program the ZIP4x5 to always use the analog phone line to call selectedemergency numbers. See section 10.5.11 on page 163.Factory Defaults. Restores all phone parameters to their original factory settings. See section10.5.12 on page 164.Important If you have been assigned the phone, and want to ensure that the changes youmake to the settings remain after you power up the phone, select Never underthe menu Clear user settings, described in section 10.5.3 on page 148.10.5.1 LCD ContrastYou alter the contrast to improve readability. The readability is affected by the ambient light, theroom temperature, and the angle at which you view the display. To change the contrast, selectMenu | Settings | Contrast. The display changes to:Use the Up and Down buttons to change the contrast. The display gets darker as the numberincreases. There are 20 steps, numbered 1 to 20. The bar on the bottom of the display is a graphicalrepresentation of the setting.10.5.2 Greeting MessageThis allows you to display a message on the top row of the phone when the phone is idle (seesection 6.3.1 on page 50). When shipped from the factory, the greeting message is set toTo change the greeting message:1. Select Menu | Settings | Greeting Message.2. The display changes to:Contrast14••••••••••••••ZIP 4x5 SIP PhoneSettings Func:abcGreeting MessageZIP 4x5 SIP Pho•

148ZIP4x5 User’s Manual3. The phone displays the current greeting message so you can edit it. Use the methoddescribed in section 9.2.6 on page 102 to edit and change an alphanumeric message.The phone has already enabled alphanumeric mode for this purpose.4. Press the Enter button when done, or the Esc button to cancel.10.5.3 Clear User SettingsThis determines what settings the phone will use each time it powers up. When you select this,the phone displays:This example shows four rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. Ordinarily, you will keep the selection to never. Each time the phone powers on, it retains the usersettings that you have entered.If you select on next power on, the phone takes its user settings from the configuration file savedon the TFTP site. This is the configuration selected by the system administrator.1 Once the phonehas taken the settings from the configuration file, it sets this entry to never, and will not take thesettings from the configuration file again. This is very useful if a telephone is being transferred to a different person of if the person ischanging locations. The administrator can maintain the default setting (within the administrationUI) and change this parameter on the phone to on next power on. The next time the phone bootsup it will take the default configuration. This will eliminate any undesirable settings and the userof the phone can now configure his or her own preferences.If you select on each power on, the phone takes its user settings from the configuration file savedon the TFTP site every time that the phone powers up. This is useful if the phone is in a commonarea and users may change the settings from those desired by the system administrator.10.5.4 Date and TimeThis allows you to adjust the current date and time on the ZIP4x5 and select the offset from GMT.By default, the phone should use NTP and obtain its time automatically. If you find that the dateor time is incorrect, contact the administrator of your network.The phone relies on having an accurate time for its operation. Therefore, if you need to adjust thephone, you need to reboot the phone. To make the changes:1. Select Menu | Settings | Date and Time.Clear user settings}neveron next power onon each power on1. See section 5.1 on page 37 for a description of the mechanism by which this takes place.

10. The Menu 1492. The display changes to:3. Use the Up and Down buttons or the Up and Down keys to select Yes and press the Enterbutton.The phone restarts and shows the display described in section 4.3.3 on page 27. The phoneoperates from that point forward. The phone will overwrite configuration parameters withdata received from the DHCP server and TFTP server but will not destroy user settings suchas phone lists.4. Press the Esc button, or select No and press the Enter button, if you do not want to changethe date and time.10.5.5 AudioThis allows you to configure the ring tones and what sound if any is played when you press abutton or key. You select the country where you live separately (see section 10.5.10 on page 160).That selection determines the sounds you hear for other call progress tones.To configure the audio properties, do the following:1. Select Menu | User Settings | Audio.2. The display changes to:This example shows eight rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices.If the administrator has selected (see section 10.6.6 on page 178) that only a single toneshould be played for internal or external calls, the phone instead displays in lieu of rows twoand three:Phone must restart.Continue?}No YesSet | Audio}external ring toneinternal ring toneinternal call answrcall disconnectsecond call tonehold reminder tonekey click}ring tone

150ZIP4x5 User’s Manual3. Press the Enter button, the display shows:This example shows six rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. When you move to a different selection, the phone plays the particular sound. The volumekeys control the volume and do not select between the items in the list.See section 10.5.5.1 on page 152 for how to access the custom audio features.4. If you make a selection other than custom, the phone changes the display to that shown instep 2.5. Select “internal ring tone” and press the Enter button, the display shows:This example shows six rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. When you move to a different selection, the phone plays the particular sound. The volumekeys control the volume and do not select between the items in the list.See section 10.5.5.1 on page 152 for how to access the custom audio features.6. If you make a selection other than custom, the phone changes the display to that shown instep 2.7. Select “internal call answr” and press the Enter button. The display shows:This example shows four rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. Select Ring Phone to program the phone to plays the internal ring tone until you take thephone off hook or a system call handling routine sends the call to an operator or your voicemail. External ring tone}ring pausering ringshort ringbell bellcustomInternal ring tonering pause}ring ringshort ringbell bellcustomInternal Call Answer}ring phoneauto answer speakerauto answer hook

10. The Menu 151Select Auto Answer Speaker to program the phone to ring once, then automatically go offhook and route the caller’s voice through your external speaker. You can then speak to thecalling party.Select Auto Answer Hook to program the phone to ring once, then automatically go off hookand route the caller’s voice through your headset. You can then speak to the calling party.8. Select “call disconnect” and press the Enter button; the displays shows:This example shows four rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. Select busy tone to program the phone to play a busy tone after the other party disconnectsfrom a phone callSelect busy tone timeout to program the phone to play a busy tone for five seconds after theother party disconnects from a phone callSelect silent to program the phone to remain quiet after the other party disconnects from aphone call.9. Select “second call tone” and press the Enter button, the display shows:This is the tone that is played to you when you are talking on the phone and the phonereceives an incoming call (call waiting). The phone does not play the standard ring tone butinstead announces the call with the tone you select here.This example shows seven rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. Also, witheach choice, the phone plays the particular sound. The volume keys control the volume anddo not select between the items in the list.See section 10.5.5.1 on page 152 for how to access the custom audio features.10. If you make a selection other than custom, the phone changes the display to that shown instep 2.Call disconnect}busy tonebusy tone timeoutsilentSecond call tone}short high beeplong high beepshort low beeplong low beepcustomsilent

152ZIP4x5 User’s Manual11. Press “hold reminder and press the Enter button. The display shows:This example shows four rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. Also, witheach choice, the phone plays the particular sound.This tone is played once every 30 seconds when you have a call that is on hold.12. Select “key click” and press the Enter button, the display shows:This example shows five rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices. Also, witheach choice, the phone plays the particular sound.This tone is played when you press a button or when you press a non numeric key. It is alsoplayed when you press a numeric key and are not necessarily dialling a number.13. When you have made your selection, press the Enter button. The phone changes the displayto that shown in step 2.10.5.5.1 Custom AudioThis section describes how you can select a custom tone to indicate an incoming call from aninternal number or an external number or indicate a second call (while you are on a call).In this section, the first line of the display of the screen images shows:However, if you are selecting a custom tone for the internal calls, the screens will instead show:If you are selecting a custom tone to indicate a second call, the screens will instead show:Hold reminder}offbeepbleepKey click}offclickbeepbleepExternal ring toneInternal ring toneSecond call tone

10. The Menu 153For details on how to access these functions see step 3 (for external ring tone), step 5 (for internalring tone), or step 9 (for second call tone) of section 10.5.5 on page 149.1. When you select custom, the display shows:The phone shows a new bar every second and maintains the total time on the right of thethird row of the display. Every 10 s the phone clears the bars and then starts to show themone by one again.12. After the phone has found all the custom tones available, it lists them and displays:3. Use Up and Down or the volume keys to scroll between the choices. Press the Enter buttonto select a sound or the Esc button to return to the previous menu.4. When you select a file, the phone retrieves it from the server and the display shows:The phone shows a new bar every second and maintains the total time on the right of thethird row of the display. Every 10 s the phone clears the bars and then starts to show themone by one again.25. When the phone has downloaded the file, the phone plays the file and displays:6. Press the Enter button to keep this selection. The phone changes the display to that shownin step 2 on page 149. Press the Esc button if you want to select a different file. The phonedisplays that shown in step 2 on page 153 so you can select a different file.37. If the phone encounters errors while accessing the HTTP server or retrieving the file, it willdisplay one of the following messages.External ring toneRetrieving list••••••• 01:171. The length of time taken to access the server depends on the number of sound files stored on the server and the activityon your network. This could be anywhere from a few seconds to a few minutes.External ring tone}sound1sound2External ring toneDownloading file•••• 00:342. The length of time taken to download the file depends on the size of the file and the activity on your network. This couldbe anywhere from a few seconds to a few minutes.External ring tonebell bell}custom3. The phone assumes that the list of files has not changed and therefore shows you the same list of files that it earlier re-trieved. If you wait for more than 30 seconds, the phone will once again retrieve the list of files and will display thatshown in step 1 instead.

154ZIP4x5 User’s Manuala. The ZIP4x5 displays this message if the connection to the HTTP server fails:b. The ZIP4x5 displays this message if the HTTP server does not exist or does not respond:c. The ZIP4x5 displays this message if the HTTP server denies access:1d. The ZIP4x5 displays this message if the HTTP server forbids access:2e. The ZIP4x5 displays this message if there is an error with the HTTP server:3f. The ZIP4x5 displays this message if the specified directory on the HTTP server is empty:g. The ZIP4x5 displays this message if the downloaded WAV file is of the wrong format:4External ring toneError: Connection failureExternal ring toneRetrieving listError: time-outExternal ring toneRetrieving listError: unauthorized1. This is HTTP error 401 (unauthorized).External ring toneRetrieving listError: forbidden2. This is HTTP error 403 (forbidden).External ring toneRetrieving listError: bad server3. This is one of the HTTP errors 500 (internal server error), 501 (not implemented), 502 (bad gateway), or 503 (service un-available).External ring toneRetrieving listError: no filesExternal ring toneDownloaded fileError: wrong format4. The WAV files that are saved on the HTTP server must be encoded as described in section 10.6.6 on page 178.

10. The Menu 15510.5.6 Event TimerThe phone displays messages about the status of a call or a problem. Some of these messages aredisplayed only temporarily. With this setting, you determine for how long the phone shouldshow the message.1. Select Menu | User Settings | Event Timer.The display changes to:2. Use the keypad to enter a number between 2 and 10. This represents the time in seconds forwhich the event will be displayed. The default value is three seconds.3. Press the Enter button.10.5.7 BluetoothThe Bluetooth menu configures the ZIP4x5 to recognize and interact with your Bluetoothwireless headset. The configuration process require the following steps:•Enabling Bluetooth mode•Detecting available Bluetooth headsets•Pairing the headset that you will use with the ZIP4x5•Adjusting the microphone sensitivity1. To enable Bluetooth mode on the ZIP4x5, select Menu | User Settings | Bluetooth from themain menu. If the phone is not in Bluetooth mode, the display changes to:Select enable and press the enter button.2. When Bluetooth is enabled, the phone displays the Bluetooth menu:This example shows five rows, though in practice the display can show only three rows atonce.Event Timerseconds (2..10)}3Bluetooth}enableBluetooth}DiscoverHeadsetsMicrophoneDisable

156ZIP4x5 User’s Manual3. To detect the available headsets, place the headsets in detect mode (refer to the headset’s usermanual for instructions), select Discover on the Bluetooth menu, and press the Enter button.After scanning for headsets, the phone displays a menu similar to the following if it detectsat least one headset:4. Pairing a ZIP4x5 to a headset allows you to use that headset to initiate and control your voicecalls. To pair your ZIP4x5 to a headset, select a headset in the previous menu and press theEnter button. The menu displays the following headset information:Verify this is the headset that you want to pair with your phone and press the Enter buttonagain. Enter the PIN number of the headset; this number is usually provided in the usersmanual of the head set. Press the Enter button again.The ZIP4x5 displays a Pairing Complete message if the pairing was successful.5. To determine the headset that is paired with your ZIP4x5, select Headsets from theBluetooth menu.To remove the pairing assignment, press the Enter button; to return to the Bluetooth menu,press the Esc button.Select Yes and press the Enter button. You must perform another detect operation before youcan pair another headset to the phone.6. To adjust the sensitivity of the microphone, press Microphone, then press the enter button.Found 1 device(s)}BlueTrek G2#0AHeadset InfoName:}BlueTrek G2#0AHeadset InfoPIN:}____Paired Headsets}BlueTrek G2#0ARemove pairing?}No YesMicrophoneLevel: 3}••••••••••

10. The Menu 157Use the up and down buttons to adjust the sensitivity.7. To disable Bluetooth on your phone, select Disable from the Bluetooth menu, then press theEnter button. The menu will display a Bluetooth Disabled message to indicate that the phoneis no longer in Bluetooth mode.10.5.8 Voice CommandsThe Voice Commands menu configures the ZIP4x5 to recognize and interact with your Bluetoothwireless headset. The configuration process require the following steps:•enabling Voice Commands•calibrating the phone to ignore background noise•training the phone to recognize your voice commandsTo use voice command dialling, you must train the phone to recognize the command “DialNumber” and at least one contact.You can use the handset, headset, or Bluetooth wireless headset when performing voicecommands. The external speaker-microphone does not support voice commands.The following procedure configures your phone to recognize your voice commands:1. To enable voice activated dialling on the ZIP4x5, select Menu | User Settings | VoiceCommands from the main menu. If Voice Activated Dialling was not previously enabled onyour phone, the display changes to:Select enable and press the enter button.2. When Voice Activated Dialling is enabled, the phone displays the Voice Command menu:This example shows six rows, though in practice the display can show only three rows atonce.Voice Commands}enableVoice Commands}Phone BookHot WordsCalibrateErase AllDisable

158ZIP4x5 User’s Manual3. Before training the phone to recognize your voice, you should calibrate the ZIP4x5 to ignorethe local background noise. To calibrate the ZIP4x5, select Calibrate and then press the enterbutton. The phone will ask you to go off hook, speak loudly for a short period, then remainsilent for a period. The phone displays a menu similar to the following after you completethe calibration process:You should repeat the calibration process for each ZIP4x5 microphone that you will use,including the handset, headset, and Bluetooth headset. Although calibration is not necessaryto execute voice activated dialling, it will improve the phone’s speech recognition ability,especially in noisy environments. You can calibrate the phone at any time; you shouldcalibrate the phone prior to training it and when you move the phone into a different noiseenvironment.4. To train the ZIP4x5 to recognize your contacts by voice, select Phone Book, then press theEnter button. The menu displays a portion of your phone book.You can program the phone to recognize ten of your contacts through voice commands. Anasterisk next to a person’s name indicates that you can initiate a call to that person byspeaking his or her name. 5. Select an individual with the up or down buttons and press the Enter button. If the phone isprogrammed to recognize the person’s name, the menu displays:If the phone is not programmed to recognize the person’s name, it will only list Record as anoption. To listen to the playback of the person’s name, select Play and press the enter button.6. Select Record and press the enter button. The menu displays an “Please go off hook” request.After you go off hook, the menu displays:7. Speak the name of contact into your handset or headset microphone. After you finishspeaking, the menu displays:Calibration FinishedBOS Level: 1000Gain Level: 4.2db*James Little} Kelvin MasonZeke MillerJames Little}PlayRecordRecording #1 of 4Speak Now•••••Recording #1 of 4OK<Enter> to continue

10. The Menu 159Press the Enter button. The phone will ask you to speak the name of your contact a total offour times. After the fourth iteration, the menu displays the phone book again, as in step 4.You can either repeat the process for another contact or press the Esc button to return to theVo i c e C o m m a n d s m e n u .8. Select Hot Words from the Voice Commands menu to program the ZIP4x5 to recognize yourcommands. The menu displays:This example shows four rows, though in practice the display can show only three rows atonce. To use voice commands, you must program the phone for each Hot Word; an asterisknext to a hot word indicates that the Phone is programmed for that command. 9. Select a Hot Word with the cursor and press the Enter button:If the ZIP4x5 is programmed to recognize this command, the menu will provide an optionto playback the recording of the command. 10. To train the phone to recognize this word, select Record and press the Enter button. Theprocess of training the phone to recognize this command is identical to the process of trainthe phone to recognize your contact, as described in step 6 and step 7. Repeat this processfor all hot words.11. To remove all voice training, select Erase All from the Voice Command menu and press theEnter button. This command is useful when training a phone that was previously used byanother person.12. To disable voice activated dialling, select Disable from the Voice Command menu and pressthe Enter button. All the training information that is entered into the phone remains intactafter you disable voice activated dialling.10.5.9 AnalogTo configure the ZIP4x5 for making analog calls, do the following:1. Select Menu | User Settings | Analog. The display changes to:This example shows four rows, though in practice the display can show only three rows atonce.Hot Words*Dial Number} YesNoWord:Yes}RecordAnalog}Block outgoing callAnalog is defaultDigital is default

160ZIP4x5 User’s ManualTo prohibit the ZIP4x5 from making any calls through the analog line, select Block outgoingcall. Any calls that you initiate from the phone will be through an ethernet line; the only timethe phone will use the analog line is for incoming calls.To program Call Appearance 4 for outgoing analog calls and designate the analog line asthe default for outgoing calls, select Analog is default, then press the enter button.To program Call Appearance 4 for outgoing analog calls and designate the digital lines asthe default for outgoing calls, select Digital is default, then press the enter button.10.5.10 Regional OptionsTo configure the regional options, do the following:1. Select Menu | User Settings | Regional Options.The display changes to:This example shows seven rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices.2. Press the Enter button. The phone displays the country settings menu:To select a country, scroll through the list of countries with the Up and Down buttons.Available country settings include Afghanistan, Argentina, Australia, Austria, Bahrain,Belgium, Brazil, Canada, Chile, China, Czech Republic, Denmark, Egypt, Finland, France,Germany, Greece, Hong Kong, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan,Jordan, Korea, Kuwait, Lebanon, Luxembourg, Mexico, Netherlands, New Zealand, Norway,Oman, Philippines, Qatar, Romania, Russia, Saudi Arabia, Singapore, Spain, Sweden,Switzerland, Syria, Thailand, UAE, UK, USA, and Yemen.This selection determines the tones that the phone generates for call progress tones (dialtone, ringback tone, busy tone, and network busy tone (congestion). It does not determinethe tone used for alert (ringing), which informs you of an incoming call.1The selection is also used to narrow your choices of time zones.3. Select the country, press the Enter button, press the Down button and press the Enter buttonagain.Set | Regional Optn}countrylanguagenumber formatdate and timetime formatdate formatSettings | CountryUK}USA1. See section 10.5.5 on page 149 for details on how to select different ring tones.

10. The Menu 161The display changes to:With this version of the software, only English is supported.4. Press the Enter button, press the Down button and press the Enter button again.The display changes to:The selections allow you to choose how you want numbers displayed by selecting thecharacters used for the decimal point and the delimiter for thousands. For example, theselections would show a number as:a. 12,345.6789b. 12345.6789c. 12.345,6789d. 12 345,6789e. 12345,6789The phone uses this format only when you use the calculator.5. Choose the format that you want, press the Enter button, press the Down button and pressthe Enter button again.The display changes to:This determines whether the phone shows the date before or after the time, for example:6. Select the format you want and press the Enter button.1 Press the down button and press theenter button to select time format.Settings | Language}EnglishSettings | Numbers}. decimal , 1000. decimal 1000, decimal . 1000, decimal sp 1000, decimal 1000Settings | Date Time}date timetime date09:30 Sun 07 Mar 04Sun 07 Mar 04 09:301. If you want to change the date and time, see section 10.5.4 on page 148.

162ZIP4x5 User’s ManualThe display changes to:In 24 hour format the phone always uses two digits for the hour. For exampleIn 12 hour format the phone uses one or two digits for the hour and appends an ‘a’ or ‘p’ atthe end after the minutes. For exampleWhen you display the seconds it appears, for example, as:7. Select the format you want and press the Enter button. Press the down button, then pressthe enter button to select date format.8. The display changes so that you can select the format for the date. The choices dependwhether you have selected to display seconds or not.If you have chosen to not display seconds, the choices are:This example shows 12 rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices.Settings | Time Frmt}24 hour24 hour + seconds12 hour12 hour + seconds09:309:30a09:30:279:30:27aSettings | Date Frmt}Thu 16 Mar 0403/18/200403-18-200403/18/04 Thu03-18-04 ThuThu Mar 18 0404 Mar 18 Thu04/03/18 Thu04-03-18 Thu2004/03/182004-03-18

10. The Menu 163If you have chosen to display the seconds in 12 hour format, the choices are:If you have chosen to display the seconds in 24 hour format, the choices are:9. Select the one you want and press the Enter button.10. Press the menu button to exit the menu function.10.5.11 Emergency NumbersThis option defines phone numbers that the ZIP4x5 will always calls over the analog PSTN line.Dialling any emergency number overrides the Block Outgoing Call setting in the Analog menu,as described in section 10.5.9 on page 159. You can designate up to three phone numbers asemergency numbers.To configure the ZIP4x5 emergency numbers:1. Select Emergency Numbers from the User Settings menu:Settings | Date Frmt}03-5 Fri03/5 Fri03/5/0203-5-0203/05 Fri03-05 Fri04/03/0504-03-05Settings | Date Frmt}03-5 Fri03/5 Fri03/5/0403-5-0403/05 Fri03-05 Fri04/03/0504-03-05Fri 05 MarFri Mar 05Mar 05 FriEmergency}911<Enter to edit><Enter to edit>Erase All

164ZIP4x5 User’s ManualThis example shows five rows, though in practice the display can show only three rows atonce.The menu displays the emergency numbers that you have configured, along with an EraseAll option that deletes the numbers. Each unused emergency number slot displays the“<Enter to Edit>” message.2. To edit an emergency number, select a number or emergency number slot and press theEnter button. The menu displays:To remove the number from the list of emergency numbers, select Delete and press the Enterbutton. This option is not available for unused emergency number slotsTo edit the emergency number, select Edit and press the Enter button. Type the newemergency number next to the arrow and press the Enter button.10.5.12 Factory DefaultsSelect the Factory Defaults option from the User Settings panel to reset the phone parameters totheir original, factory installed values.10.6 Menu | Protected SettingsThis allows you to alter the communication parameters of the phone. You may need to configurethese parameters if your system does not support automatic provisioning.Each of the parameters in this menu is protected by a password that you need to enter to makechanges to the settings. If you do not know the password, you can view but not alter theparameters. The menu name Protected Settings indicates that you need a password to modify thesettings.When you select Menu | Protected Settings the display shows:This example shows seven rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. The selections are:Password. Enter and change the password, and logout of password mode. See section 10.6.1 onpage 165.Emergency Number}EditDeleteProtected Settings}PasswordIP CommunicationsSIP CommunicationsVLANNames and numbersAudio

10. The Menu 165IP Communications. Configure IP addresses and related parameters. See section 10.6.2 on page166.VLAN. Configure the VLANs for the various Ethernet ports. See section 10.6.4 on page 173.Names and Numbers. Enter the names and phone numbers associated with the phone. See section10.6.5 on page 176.Audio. Configure the sounds that the phone can play. See section 10.6.6 on page 178.10.6.1 PasswordWhen the phone is shipped from the factory, it has the default password:This corresponds to the word “zultys.” When you select Menu | Protected Settings | Passwordthe display shows:You enter the password followed by the Enter button. The ZIP4x5 displays the star charactersshown above as you enter the password. You need to enter the correct password to be able tochange any of the protected settings described in the remainder of this section 10.6.If you enter the password incorrectly, the screen remains, prompting you to enter the passwordagain.If you enter the password correctly, the display changes to:You should log out once you have made changes to the phone configuration to prevent otherpeople from modifying the parameters. The phone will log you out automatically if you have notmade any changes to the configuration for ten minutes or if you turn the power off.To change the password, select Change. The display shows:When you press the Enter button, the display changes to:985897PSettings | Password}Enter password*******PSettings | Password}Log outChangePSettings | Password}Enter new password*******PSettings | Password}Repeat new password*******

166ZIP4x5 User’s ManualIf you enter the password the same each time, the ZIP4x5 displays the upper level. Otherwise,the ZIP4x5 prompts you to enter the new password again. The password can be only numeric(you can use the digits 0 to 9, the # character and the * character) and can be from 4 to 15characters. If you try to add a sixteenth character, the phone plays the DTMF digit for the # keyand replaces the last character in the string with the last typed character.The Administrator can change the password from the configuration file that is saved on the TFTPserver. If the Administrator chose to do so, the ZIP4x5 restores the password to that saved in itsconfiguration file the next time it powers up.110.6.2 IP CommunicationsWhen you select Menu | Protected Settings | IP Communications, the display shows theparameters needed by the phone to communicate with the network. Each of these parameters islocked and you cannot change any of them unless you have previously entered the password. Ifyou have entered the password, you can modify any of the parameters.The first screen shows:This example shows twelve rows, though in practice the display can show only three rows atonce. Use the Up and Down buttons or the Up and Down keys to scroll through the varioussettings. Press the Enter button to select a parameter.Type the new value using the keypad. Most parameters require an IP address. To enter the period(full stop), use the * key. You can enter some parameters by entering an FQDN. To enter this,follow the procedure described in section 9.2.6 on page 102.Press the Enter button (to save changes) or the Esc button (to discard changes) to exit the screen.The selections are as follows:DHCP. This allows you to enable or disable DHCP.1. Automatic provisioning is described in section 5.1 on page 37.PSettings | IP}DHCPPhone addressSubnet maskDefault gatewayDNS serverSecondary DNSNTP serverTFTP serverTFTP addressDSCPStunPSettings | IP}Enable DHCPDisable DHCP

10. The Menu 167When you enable DHCP, the DHCP server should provide the following information:•IP address for the phone•domain name•subnet mask•address of the default gateway (you can specify this as an IP address or an FQDN)•IP address of the DNS server•IP address of the secondary DNS server•address of the NTP server (you can specify this as an IP address or an FQDN)•address of the TFTP server (you can specify this as an IP address or an FQDN)If you enable DHCP you should not ordinarily modify these parameters on the ZIP4x5. If theserver does not provide all of these parameters, or if you want to make a change to one of theparameters, you can set it from the appropriate screen.1When you disable DHCP, you must enter these parameters manually.2Phone Address. This is the IP address that the phone has obtained dynamically through DHCP oris a static address that you manually configure.Subnet Mask. This identifies the subnet mask for the phone.Default Gateway. This is the IP address for the gateway on the same subnet on which the phoneresides.1. In the version of software available as of the time of writing, you need to reboot the phone for any changes to the IPparameters to take effect. If the phone reads data from the DHCP server during the boot up process, it will overwritewhatever parameter you have modified if the server provides that parameter. The phone will not overwrite parametersthat are absent in the data that it receives from the DHCP server.2. For each of the parameters that you enter from the keypad, you can enter only an IP address and cannot enter an FQDN.PSettings | IPAddress of phone}192.168.0.6PSettings | IPSubnet mask}255.255.254.0PSettings | IPDefault gateway}10.1.30.1

168ZIP4x5 User’s ManualDNS Server. This is the IP address for the server that provides address resolution (DN to IPaddress) for the phone.Secondary DNS Server. This is the IP address for the alternative server that provides addressresolution (DN to IP address) for the phone.NTP Server. This is the IP address for the server that provides date and time information for thephone. If you leave this field blank, or if your DHCP server does not provide an address for theSNTP server, the ZIP4x5 uses the address of the SIP Outbound Proxy to access the SNTP server.TFTP Server. This parameter indicates the source of the IP address for the TFTP that provides theconfiguration files to the ZIP4x5.TFTP Address. This is the IP address for the file server that provides configuration information forthe phone.The TFTP server should contain a configuration file that provides the following information:1•address of the SIP outbound proxy server (you can specify this as an FQDN or an IP address)•address of the SIP registrar server (you can specify this as an FQDN or an IP address)•address of the voice mail server (you can specify this as an FQDN or an IP address)•RTP start port•SIP receive port•SIP transmit portPSettings | IPDNS server}10.1.10.1PSettings | IPSecondary DNS server}10.1.10.10PSettings | IPNTP server}10.1.10.194PSettings | IPFrom DHCP}Fixed AddressPSettings | IPTFTP server}10.1.10.201. For more information about how the phone uses the TFTP server, see section 5.1 on page 37.

10. The Menu 169•SIP transport protocolIf you use the ZIP4x5 with the a system that does not creates the configuration file with all theseparameters, you must configure these parameters manually.DSCP. The next setting is the DSCP (layer 3 QoS) setting.1 The phone displays:Type a number for the DSCP setting and press the Enter button. The phone will not accept anumber that is greater than 63. All voice packets (RTP) leaving the phone’s microprocessor willhave this value in the ToS byte of the IP header (see figure 1-3 on page 4).The default value is 0, which corresponds to best effort. If you use differentiated services in yournetwork, you should set the value to 46 (101110 binary) which corresponds to the expeditedforwarding per hop behavior (PHB).Stun. This setting allows you to specify the Stun server IP address and port number. Select Stunfrom the IP Communications menu to display the following panel:Select Stun server and press the Enter button to enter the IP address of the Stun server:Select Stun server port and press the Enter button to enter the port number of the Stun server:10.6.3 SIP CommunicationsWhen you select Menu | Protected Settings | SIP Communications, the display shows theparameters needed by the phone to communicate with the SIP proxy and registrar servers.2Each of these parameters is locked and you cannot change any of them unless you havepreviously entered the password. If you have entered the password, you can modify any of theparameters.Phone port DSCP}0(0~63. VoIP 46)1. RFC 2597 and RFC 2598 define the various code points and per-hop behavior (PHBs). RFC 2474 and RFC 2475 definedifferentiated services.PSettings | Stun}Stun serverStun server portPSettings | IPStun Server}PSettings | IPStun server port2. SIP phones sessions are conducted by exchanging a a series of SIP messages with the SIP server. The ZIP4x5 will notrespond to any SIP message that has a damaged contact field.

170ZIP4x5 User’s ManualThe first screen shows:This example shows seventeen rows, though in practice the display can show only three rows atonce. Use the Up and Down buttons or the Up and Down keys to scroll through the varioussettings. Press the Enter button to select a parameter.Type the new value using the keypad. Most parameters require an IP address. To enter the period(full stop), use the * key. You can enter some parameters by entering an FQDN. To enter this,follow the procedure described in section 9.2.6 on page 102.Press the Enter button (to save changes) or the Esc button (to discard changes) to exit the screen.The selections are as follows:Outbound Proxy Server. This is the IP address of the server that handles call control for theZIP4x5.Backup Proxy Server. This is the IP address of the backup proxy server. The ZIP4x5 will attemptto switch to the backup proxy if the primary proxy server fails to operate.PSettings | SIP}Outbound proxyBackup proxyRegistrar serverRTP start portReceive portProxy portRegistrar portBackup proxy portPage serverTransport protocolInvite retransNon invite retransBackup proxy regProxy PasswordOutgoing SIP CallsOutgoing RTPPSettings | SIPOutbound proxy}10.1.30.194PSettings | SIPBackup proxy}10.1.31.196

10. The Menu 171Registrar Server. This is the IP address of the registrar server. When this value is set, the ZIP 4x5attempts to register with this server instead of the proxy.RTP Start port. The ZIP4x5 uses consecutively numbered RTP and RTCP port numbers (actuallyUDP port numbers) for communication. RTP carries media and RTCP carries control information.The default RTP start port is 1760. The first call appearance uses port 1760 to receive media andport 1761 to receive RTCP control information. The second call appearance uses ports 1762 and1763. The highest port in use is 1767. The RTP start port must always be an even number andshould not be set to the same value as the Receive Port or the Proxy Port.Receive Port. This is the TCP or UDP port number the phone uses to receive SIP messages. Thedefault value is 5060 and that is used if you leave this field blank.Proxy Port. This is the TCP or UDP port number the phone uses to send SIP messages. The defaultvalue is 5060 and that is used if you leave this field blank.Registrar Port. This parameter specifies the SIP Registrar server port. The default value is 5060and that is used if you leave this field blank.Backup Proxy Port. This parameter specifies the TCP or UDP port number of the backup proxy.The default value of 5060 is used if you leave this field blank.PSettings | SIPRegistrar server}10.1.30.194PSettings | SIPRTP start port}1760PSettings | SIPReceive port}5060PSettings | SIPProxy port}5060PSettings | SIPRegistrar port}5060PSettings | SIPBackup proxy port}5060

172ZIP4x5 User’s ManualPage Server. This parameter specifies the IP address of the page server.Transport Protocol. This determines if the phone uses UDP or TCP to transport the SIP messages.The default is UDP. In the current version of software TCP is not supported.Invite Retransmission. This parameter specifies the number of unsuccessful INVITEtransmissions before the phone switches to the backup proxy. Valid settings range from 1 to 6.Non Invite Retransmission. This parameter specifies the number of unsuccessful retransmissions(other than INVITE) before the phone switches to the backup proxy. Valid settings range from 1to 10.Backup Proxy Reg. This parameter determines if the phone registers with the backup proxy atstart up. Default value is “No”.Proxy Password. The proxy password authenticates the ZIP4x5 to proxy servers that requireauthentication. Default value is blank.PSettings | SIPPage server}10.1.31.193PSettings | SIPTransport protocol}UDPPSettings | SIPInvite retrans}6PSettings | SIPNon invite retrans}10Register withbackup proxy?}No YesPSettings | SIPProxy password}

10. The Menu 173Outgoing SIP Calls. When the ZIP4x5 is configured as a router, this parameter determines the IPaddress that is listed as the source within all SIP packets that originate from the phone. See section8.3 on page 77 (WAN address) and section 8.4.1 on page 81 (LAN address)Outgoing RTP. When the ZIP4x5 is configured as a router, this parameter determines the IPaddress that is listed as the source within all RTP packets that originate from the phone. Seesection 8.3 on page 77 (WAN address) and section 8.4.1 on page 81 (LAN address)10.6.4 VLANThe VLAN menu is used for editing VLAN configuration settings when the phone is in normalnetwork mode. It is recommended that you do not alter these settings when the phone is inremote network mode.You configure VLANs on the switch that is built into the phone to match your network, optimizeperformance, and obtain the best speech quality. You must enter the password prior to modifyingthe VLAN configuration.You can have one to eight VLANs on the ZIP4x5. These are referred to as A, B, C, D, E, F, G, andH. For each VLAN, you can specify the VLAN ID from 0 to 4094.1Each Ethernet circuit can be on different VLANs. The phone itself is considered to connect to aseparate Ethernet circuit on the switch, as shown in figure 1-3 on page 4.To configure the VLANs, do the following:1. If you have not already done so, enter the password as described in section 10.6.1 on page165 so that you have rights to make the changes.2. Select VLAN from the menu (Menu | Protected Settings | VLAN).The display shows:Select On to enable VLAN support within the ZIP4x5.PSettings | SIP}LANWANPSettings | SIP}LANWAN1. You should not normally use VLAN ID of 0. You may not obtain the results you expect if you do so.VLAN support}Off On

174ZIP4x5 User’s Manual3. Press the enter button. The display shows:Type a number from 0 to 4094. Use the left and right keys to edit the number as described insection 9.2.7 on page 104. The default value is 1.4. Press the Down button or the Enter button. The phone changes the display to:Type a number from 0 to 4094 or press *. When you press * the phone clears the number andindicates that this VLAN definition is not used. This is the default value.5. Press the Enter button. If you have defined a second VLAN (that is, you entered a VLAN IDfor the definition of B), the phone prompts you to define a third VLAN (C), and so on.6. As soon as you define no more VLANs (or you define eight VLANs which is the maximumnumber), the phone displays:7. The phone shows a table.a. You can change the data in the cells of the table.b. The column headings of the table show the VLANs that you have defined. In theexample above only the first VLAN (A) was defined.c. The row headings of the table shows four circuits: P1, P2, P3, and LAN. The phone circuitfor VLAN A is always untagged and is not displayed.8. In the second and third rows, the phone displays whether the phone and Ethernet circuit P1are included in the VLAN or not. The phone shows:a. U if the circuit is included in the VLAN but untaggedb. T if the circuit is included in the VLAN and taggedc. E if the circuit is excluded from the VLAN9. The phone places the cursor in the first cell of the table (representing the setting for the firstVLAN for the phone).10. To change the setting, press:a. 1 for Ub. 2 for Tc. 3 for EVLAN definitionA: 1(0 to 4094)VLAN definitionB: * not used *(0 to 4094; * = no)VLAN AP1 UP2 U

10. The Menu 17511. The phone moves the cursor to the next position. If you have defined a single VLAN (asshown in the example above) the phone places the cursor under the configuration for theport P1.12. Continue to select the configuration for the other ports. Use the Up and Down buttons or theleft and right keys to scroll between the selectable entries.13. The phone scrolls the display to be:14. Press the Enter button when you have finished entering all the data in the table.15. An example of a more complex table might be:This example shows five rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the rows.The phone defaults to having all ports members of VLAN A. P1, P2, P3, and LAN areuntagged members of the VLAN and the VLAN ID is 1.When you create another VLAN, the phone defaults to excluding all ports from the otherVLAN. You must then select those ports that will be tagged or untagged members of thenewly created VLAN.The phone port (Phn) is always excluded from all VLANs except the first (VLAN A), whichis untagged. The phone port is not displayed by the menu.No port can be an untagged member (U) of more than one VLAN. If you set a port to be anuntagged member of one VLAN and then set it to be an untagged member of a differentVLAN, the phone changes the initial setting to be excluded from the VLAN.16. Configure the CoS setting (IEEE 802.1p). The phone displays:Type a number for the setting – the phone will accept an input from the keys 0 to 7. Thissetting is used only by the phone port on the switch. Press the Enter button.The phone does not display this if you have not configured the Phn port to be a taggedmember of VLAN A.VLAN AP2 UP3 UVLAN A B CP1 U T EP2 E T EP3 T E ULAN TTTPhone port L2 CoS}5(0 to 7. Default 5)

176ZIP4x5 User’s Manual10.6.5 Names and NumbersWhen you select Menu | Protected Settings | Names and Numbers, the display shows:This example shows six rows, though in practice the display can show only three rows at once.Use the Up and Down buttons or the Up and Down keys to scroll through the various settings.Press the Enter button to select a parameter.The selections are as follows. Any of the parameters can be alphanumeric. To enter analphanumeric parameter, follow the procedure described in section 9.2.6 on page 102.Device ID. Specify the name which this phone uses to register with the SIP registrar and tosubsequently make calls. This parameter is the user portion of the address:user @ domainWhen the phone is shipped from the factory, this parameter is blank. The phone then uses theMAC address. If you want to use a different name, type it in the field. To restore the device ID tobe the value of the MAC address, delete the text in the field.Domain Name. Specify the domain name for the enterprise. This has no default value and youmust therefore complete this parameter. The phone can obtain this information from the DHCPserver. This is always specified as an FQDN, so the phone automatically enables character entrymode.Voice Mail. Specify the name or number for the server that stores voice mail. The name or numberof the voice mail is saved at memory location 00. You can dial it by pressing the Msg button orpressing Memory 00.1 When the ZIP4x5 needs to access the voice mail, it sends the call to:<voice mail number>@<SIP outbound proxy server>For example:5500@10.1.30.194You can enter a name for the address of the voice mail. Therefore, any of the following is valid:PSettings | Names}Device IDDomainVoice MailPark ExtensionPage ExtensionPSettingsDevice ID}PSettings Func:abcDomain name}Zultys.com1. See section 9.7.3 on page 122 for how to dial from a memory location. See section 7.1 on page 55 for how to access thevoice mail using the Message button.

10. The Menu 177voice.mail@10.1.30.194voice.mail@SIP.Zultys.com5500@SIP.Zultys.comThis parameter has the default value ofvoice.mailIf this value is acceptable, you do not need to modify it. The phone can obtain this informationfrom the configuration file pulled from the TFTP server.Park Extension. Specify the name or number for the server that handles call park and call pickup.1When the phone parks a call, it transfers the call to the park server which returns the two digitpark ID. When the user picks up a parked call, the phone makes a call to the park server with theadditional two digits appended. When you press the Park or Pickup button, the phone sends the call to:<park extension>@<SIP outbound proxy server>For example:5501@10.1.30.194Page Extension. This parameter specifies the number for the server that handles pagingtransmissions. PSettings Func:abcVoice mail}voice.mailPSettingsVoice mail}55001. Call park and call pickup are described in section 7.6 on page 66 and section 7.7 on page 68.PSettingsPark Extension}5501PSettingsPage Extension}*4

178ZIP4x5 User’s Manual10.6.6 AudioThis selection allows you to control the way speech and ringing tones are handled on the ZIP4x5.The phone is supplied with four standard tones to announce ringing that most businesses willfind acceptable. The phone can play any WAV file as a ringing tone. Using these settings youdetermine what choices the users of the phone will have to change the ringing tones for thephone.To configure the audio properties, do the following:1. If you have not already done so, enter the password as described in section 10.6.1 on page165 so that you have rights to make the changes.2. Select Menu | Protected Settings | Audio.3. The display changes to:This example shows six rows, though in practice the display can show only three rows atonce. As you press Up and Down, the display scrolls through the list of choices.4. Press the Enter button to select one of the parameters described below.Codec. This is the way the speech is encoded. Normally, you should select G.711 µ law for NorthAmerica and Japan, and G.711 A law everywhere else. The G.729 codecs should be used insituations where available bandwidth may be a concern.Encryption. This allows you to select whether encryption must be used in the enterprise or not.This selection modifies the way encryption is engaged as described in section 7.2 on page 55.If you want to allow the user the option to select encryption as he or she sees fit, choose normallyon or normally off. In the one case the phone usually attempts to establish a secure connectionand in the other case the phone usually attempts to establish an insecure connection. Final controlis left to the user.If you want all calls in your enterprise to be encrypted and do not want a user to disableencryption, choose always on.PSettings | Audio}codecencryptiondistinctive ringaccept URLsound URLAudio | Codec}G.711 µ lawG.711 A lawG.729AG.729AB

10. The Menu 179If you never want to allow users to encrypt a conversation, choose never on.Important If you select always on and the phone system does not support encryption, userscan make calls from one phone to another but cannot make calls to the PSTN,receive calls from the PSTN, hear music on hold, or receive voice mail.Danger If you select always on and the phone system does not support encryption, userscannot dial emergency services from the phone.Distinctive Ring. This allows the user of the phone to select a single ring tone for all received calls,or separate ring tones for internal and external calls.Accept URL. The SIP message that is used to set up a call (the INVITE message) may contain apointer to a WAV file. The phone can access this WAV file and play it to announce the incomingcall. However, this will increase traffic on your network, delay the announcement of the call, andmay contain an undesirable sound or message.If you enable this feature, then when the phone receives a URL to play sound, it repeats the WAVfile if it is short and keeps playing it regardless of size if it is long, until the call is answered orterminated.Sound URL. With this setting you can allow users to play WAV files that are not built into thephone to announce an incoming call. You specify in this menu setting the location of the WAV filesand you can have control over the WAV files that are stored in that location. You can thereforeensure that only appropriate files are played to announce the incoming call.When a user selects a WAV file from that location, the phone stores it in its memory. Therefore,there is no increase in network traffic with each incoming call and no delay in announcing the callto the user. Audio | Encryption}normally onnormally offalways onnever onDistinctive ring}allowdo not allowAccept URL}noyesSound URL Func:abchttp://intranet/MIS/phone_sounds

180ZIP4x5 User’s ManualFor a ring tone, the phone stores only the first 128 KB of any WAV file (approximately 16.4 s ofsound). When it plays the WAV file, it repeats it until the call is answered or terminated. For asecond call tone, the phone stores only the first 8 KB of any WAV file (approximately 1 s of sound).The phone plays this only once when a call is received.To specify a location, type it in using the method described in section 9.2.6 on page 102. The phoneautomatically puts the keypad in character mode for this purpose and displays Func:abc on thetop row. The phone displays only 40 characters of the path. If you type more than 40 charactersthe phone scrolls the entire path name. When the phone first displays the path, it shows only thefirst 40 characters.The ZIP4x5 will allow users access only to the first 256 files in the directory. Therefore, you shouldnot store more than this. Each of the files in the directory must be encoded as 8 bit µ-law (PCM).If you do not want to allow users access to this feature, clear the string completely.10.7 Menu | Self Test10.7.1 PurposeThis menu selection allows you to test the phone and the network to which it is connected. Thephone will not allow you to make or receive calls when you are conducting any of the self tests.When you select Menu | Self Test the display shows:This example shows eight rows, though in practice the display can show only three rows at once.As you press Up and Down, the display scrolls through the list of choices. The selections areshown in the following sections.10.7.2 PingThis causes the phone to send an ICMP echo request message to an IP device, and the phoneexpects an ICMP echo reply to be returned. The display shows:Self Test}PingLoop Ethernet portsButtons and keysLEDsLCDAudioAudio ReturnPing}

10. The Menu 181Enter an FQDN or an IP address. Enter an IP address using the keypad and use the * key to entera period (full stop), for example:Enter an FQDN using the method described in section 9.2.6 on page 102, for example: Press the Enter button when you have typed the device address or FQDN. The phone firstresolves an FQDN. While it is resolving the address, the phone displays:If the DNS supplies an address quickly, you may not see this screen. If the DNS cannot resolvethe name, the phone displays:Press the Menu, Esc, or Enter buttons to exit this state.If you typed an IP address, or an FDQN that was resolved, the ZIP4x5 sends up to 99 messagesto the host, each one second apart. Each message has 24 bytes of optional data (so the totalmessage length is 32 bytes) and the phone increments the sequence numbers starting with 0 afterpower on and continuing to increment the numbers until 64K. The phone displays:On the top row the phone displays the IP address of the host (which may be resolved from whatyou typed). On the second row, the phone displays the number of the message (1 to 99), whetherit received a reply or not and the round trip delay. The phone calculates the round trip delay bystoring the time at which it sent the message in the data portion of the ICMP message. The phoneresolves this time to 10 ms.On the bottom row, the phone displays the minimum, average, and maximum times of the roundtrip delay, each in ms. This is resolved to 1 ms.Ping}10.1.31.12Ping Func:abc}sip.zultys.comPingResolving...sip.zultys.comPingUnknown hostsip.zltys.comPing: 10.1.40.2501: reply < 10 msMin000;Avg000;Max000Ping: 203.47.73.19401: reply = 691 msMin000;Avg000;Max000

182ZIP4x5 User’s ManualThe maximum time that the phone waits for a response is 990 ms. If it receives a response afterthat time, it ignores it. After this time-out, the phone displays:The phone does not count this time to calculate the minimum, average, or maximum times.The phone continues to send messages. When it receives a response to a message it updates thesecond and third rows of the display. The ZIP4x5 continues in this way until it has sent 99messages or until you press the Esc button to stop the process. When you stop the process, thephone waits the time-out period for any reply that it might be expecting. The phone displays:The phone shows the number of echo request messages that it sent and the number of echo replymessages that it received (before it timed out).Press Menu, Esc, or Enter to exit this test. If you press Menu, the phone exits the menu system. Ifyou press Enter or Esc, the phone displays the Self Test menu shown in section 10.7.1 on page 180.10.7.3 Loop Ethernet PortsThis allows you to test the four Ethernet circuits on the phone. To conduct this test, you mustpower the ZIP4x5 from an ac adapter.1 When you select this, the display shows:Using two CAT5 cables, connect:2•Ethernet port P1 to Ethernet port P2 •Ethernet port P3 to Ethernet port LANPress the Enter button when you have done so. The phone displays:Ping: 10.1.40.2517: time-outMin000;Avg456;Max673Ping: 10.1.40.25Sent 56. Received 49Min047;Avg481;Max673Test | EthernetConnect P1 to P2, P3to LAN. Press Enter1. See section 4.2.2.2 on page 22 for details of how to connect an ac adapter.2. The cables you use can be straight or cross wired. See section 4.2.4.1 on page 23 for details.Test | EthernetP1-P2 P3-LAN000 000 000 000

10. The Menu 183The phone sends data packets from P1 to P2, from P2 to P1, from P3 to LAN, and LAN to P3. Itsends up to 999 packets out of each circuit, or until you press the Esc button to stop the process.It receives the packets and checks for errors. If it receives a packet with no errors it shows this onthe bottom row. If it fails to receive a packet within 25 ms or if the packet has errors, it does notcount this in the totals on the bottom row.The bottom row shows how many packets each circuit has received. If there are no errors, thecounts will all be the same. If you let the test run for the maximum number of 999 packets, eachvalue should be 999.Press Menu, Esc, or Enter to exit this test. If you press Menu, the phone exits the menu system. Ifyou press Enter or Esc, the phone displays the Self Test menu shown in section 10.7.1 on page 180.Caution Remove all cables from the back of the ZIP4x5 before proceeding. You must notconnect the phone to your network with a loop on the Ethernet ports of the phone.10.7.4 Buttons and KeysThis allows you to test the buttons, keys, handset switch, and headset switch on the phone. Whenyou select this, the display shows:The phone waits 10 s for you to press a button or key. If you do not press a button or key in 10 s,the phone exits this menu selection. Once you press a button or key, the display changes to:The top row represents the state of the buttons, handset switch, and headset switch. The secondrow represents the state of the keys. As you press a button or key, or change the status of a switch,the phone puts the cursor character on the display. Each position on the display is dedicated toone button, key, or switch.There are 17 spaces on the top row – one for each of the 15 buttons and one each for the hookswitch and headset switch. The mapping of the buttons to the positions on the display is left toright, top to bottom. These are represented by the first 15 positions on the top row.The 19th position on the top row represents the headset switch. Either insert and remove orremove and insert the headset for the phone to detect a transition.The 20th position (right most) on the top row represents the handset switch. Either lift andreplace or replace and lift the handset for the phone to detect a transition.There are 20 places on the bottom row – one for each key. The mapping of the buttons to thepositions on the display is left to right, top to bottom.Test | Buttons, KeysPress each in turn.Wait to exit.• ===Wait to exit.

184ZIP4x5 User’s ManualWhen you have pressed all of the buttons and keys, and lifted and replaced the headset andhandset switches, the display will look like:If you press a button twice, the cursor changes so that you can easily see which button you arecurrently pressing even when most are already pressed.If the phone does not detect that you pressed a button or key, the phone does not display thecursor character. For example, the display might look like:In this example, the phone did not recognize that you pressed the Up button and the Func key.Wait 10 s to exit this test. The phone displays the Self Test menu shown in section 10.7.1 on page180.10.7.5 LEDsThis allows you to verify that each of the LEDs is functioning. When you select this, the displayshows:The phone turns of all LEDs, then lights each of the LEDs in turn, in the following order:•red on Msg•green on Msg•red on Hook•green on Hook•red on DND•green on DND•red on Mem•green on Mem•red on Park•red on Call 1•green on Call 1•red on Call 2•••••••••••••••===••••••••••••••••••••••Wait to exit.•• ••••••••••••===•••••••••••••••••• •••Wait to exit.Test | LEDsPress Menu, Escape,or Enter to exit.

10. The Menu 187After you start to speak, the phone records the next 10 s of your speech. It shows a progress onthe third row of the display. In the following example, the phone has recorded 7.5 s of speech:When the phone has recorded for 10 s, it plays a double beep into the handset. The phone is silentfor one second and then plays a tone that sweeps from 300 Hz to 3 kHz in three seconds.The phone is silent for 500 ms then it replays the audio that it recorded to the headset.The phone then displaysThe cycle repeats but with the headset instead of the handset. If you do not have a headsetconnected, the phone will time-out after 10 s and test the speaker.Lastly, the phone displaysSpeak into the microphone used for speaker mode for this test.Press Menu, Esc, or Enter at any time to exit this test. If you press Menu, the phone exits the menusystem. If you press Enter or Esc, or if the test has completely finished, the phone displays the SelfTest menu shown in section 10.7.1 on page 180.10.7.8 Audio ReturnThis test is not supported in version 1.1.Test | AudioSpeak into handset•••••••••••••••Test | AudioSpeak into headsetTest | AudioSpeak into base unit

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