Samsung Electronics Co SLM4025NX Mono Laser Printer User Manual MagpieN english

Samsung Electronics Co Ltd Mono Laser Printer MagpieN english

Users Manual 1

BASICUser’s GuideBASICUser’s GuideThis guide provides information concerning installation, basic operation and troubleshooting on windows.ADVANCEDThis guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
2BASIC1. IntroductionKey benefits 5Features by models 8Useful to know 11About this user’s guide 12Safety information 13Machine overview 19Control panel overview 23Turning on the machine 26Installing the driver locally 27Reinstalling the driver 292. Menu Overview and Basic SetupMenu overview 31Machine’s basic settings 37Media and tray 39Basic printing 50Using USB memory device 563. MaintenanceOrdering supplies and accessories 61Available consumables 62Available accessories 64Available maintenance parts 65Storing the toner cartridge 66Redistributing toner 68Replacing the toner cartridge 70Replacing the imaging unit 73Installing accessories 76Monitoring the supplies life 80Setting the toner/imaging unit low alert 81Cleaning the machine 82Tips for moving & storing your machine 874. TroubleshootingTips for avoiding paper jams 89Clearing paper jams 90Understanding the status LED 102Understanding display messages 105
3BASIC5. AppendixSpecifications 111Regulatory information 119Copyright 129
1. IntroductionThis chapter provides information you need to know before using the machine.•Key benefits 5• Features by models 8• Useful to know 11• About this user’s guide 12• Safety information 13• Machine overview 19• Control panel overview 23• Turning on the machine 26• Installing the driver locally 27• Reinstalling the driver 29
Key benefitsEnvironmentally friendly• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 53).• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 213).• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 213).• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.• We recommend using recycled paper for saving energy.Fast high resolution printing• You can print with a resolution of up to 1,200 x 1,200 dpi effective output (1200 x 600 x 2 bit).• Fast, on-demand printing.- M332x series▪For single-side printing, 33 ppm (A4) or 35 ppm (Letter).- M382x series▪For single-side printing, 38 ppm (A4) or 40 ppm (Letter).- M402x series▪For single-side printing, 40 ppm (A4) or 42 ppm (Letter).
Key benefitsConvenience• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 185).• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 233).• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 240 or "Using Samsung Printer Status" on page 243).• Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 234).• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.Wide range of functionality and application support• Supports various paper sizes (see "Print media specifications" on page 113).• Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 213).• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 213).• You can print in various operating systems (see "System requirements" on page 115).• Your machine is equipped with a USB interface and/or a network interface.
Key benefitsSupports various wireless network setting method • Using the WPS (Wi-Fi Protected Setup™) button- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).• Using the USB cable or a network cable- You can connect and set various wireless network settings using a USB cable or a network cable.• Using the Wi-Fi Direct- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. See "Introducing wireless set up methods" on page 157. Support XOA applicationsThe machine supports XOA custom applications.•Regarding the XOA custom applications, please contact your XOA custom application provider.
Features by modelsSome features and optional goods may not be available depending on model or country.Operating System(●: Included, Blank: Not available) Operating System M332x series M382x series M402x seriesWindows ● ● ●Mac ● ● ●Linux ● ● ●Unix ● ● (M382xND/M382xDW only)●
Features by modelsSoftwareYou can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window.(●: Included, Blank: Not available) Software M332x series M382x series M402x seriesSPL printer driver ● ● ●PCL printer driver ● ●(M382xND/M382xDW only)●PS printer drivera● ●(M382xND/M382xDW only)●XPS printer drivera● ● ●Samsung Easy Printer Manager Device Settings ● ● ●Samsung Printer Status ● ● ●Direct Printing Utilitya● ● ●Samsung AnyWeb Printa● ● ●SyncThru™ Web Service ● ● (M382xND/M382xDW only)● SyncThru Admin Web Service ● ● (M382xND/M382xDW only)● Easy Eco Driver ● ● ●Easy Capture Manager ● ● ●a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.
Features by modelsVariety feature(●: Included, ○: optional, Blank: Not available) Features M332x series M382x series M402x seriesHi-Speed USB 2.0 ●●●IEEE 1284B parallel connectora○○○Network Interface Ethernet 10/100 Base TX wired LAN● ● (M382xND/M382xDW only)Network Interface Ethernet 10/100/1000 Base TX wired LAN● Network Interface 802.11b/g/n wireless LANb● (M382xDW only)Eco printing ●●●Duplex (2-sided) printing ●●●USB memory interface ●(M402xNX only)Memory module○(M382xND/M382xDW only)○Optional tray (Tray2)○ ○(M382xND/M382xDW only)○AirPrint ●●●Google Cloud Print™ ●●●a. If you use the parallel port, you cannot use the USB cable.b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.
Useful to knowThe machine does not print.• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 51).• Remove the driver and install it again (see "Installing the driver locally" on page 27).• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 213).Where can I purchase accessories or supplies?• Inquire at a Samsung distributor or your retailer.• Visit www.samsung.com/supplies. Select your country/region to view product service information.The status LED flashes or remains constantly on.• Turn the product off and on again.• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 102).A paper jam has occurred.• Open and close the door (see "Front view" on page 20).• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 90).Printouts are blurry.• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 68).• Try a different print resolution setting (see "Opening printing preferences" on page 51).• Replace the toner cartridge (see "Replacing the toner cartridge" on page 70).Where can I download the machine’s driver?• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
121. IntroductionAbout this user’s guideThis user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.• Read the safety information before using the machine.• If you have a problem using the machine, refer to the troubleshooting chapter.• Terms used in this user’s guide are explained in the glossary chapter.• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.• The screenshots in this user’s guide may differ from your machine depending on the machine’s firmware/driver version.• The procedures in this user’s guide are mainly based on Windows 7.1 ConventionsSome terms in this guide are used interchangeably, as below:• Document is synonymous with original.• Paper is synonymous with media, or print media.• Machine refers to printer or MFP.2 General iconsIcon Text DescriptionCaution Gives users information to protect the machine from possible mechanical damage or malfunction.Note Provides additional information or detailed specification of the machine function and feature.
131. IntroductionSafety informationThese warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.3 Important safety symbolsExplanation of all icons and signs used in this chapter4 Operating environment WarningWarning Hazards or unsafe practices that may result in severe personal injury or death.Caution Hazards or unsafe practices that may result in minor personal injury or property damage.Do not attempt.Do not use if the power cord is damaged or if the electrical outlet is not grounded.This could result in electric shock or fire. Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).This could result in electric shock or fire. • If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.This could result in electric shock or fire. Do not bend, or place heavy objects on the power cord. Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire. Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire.
Safety information141. Introduction Caution5 Operating method CautionDuring an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.Otherwise, this could result in electric shock or fire.If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.Otherwise, this could result in electric shock or fire.If the plug does not easily enter the electrical outlet, do not attempt to force it in. Call an electrician to change the electrical outlet, or this could result in electric shock.Do not allow pets to chew on the AC power, telephone or PC interface cords.This could result in electric shock or fire and/or injury to your pet. Do not forcefully pull the paper out during printing. It can cause damage to the machine.Be careful not to put your hand between the machine and paper tray.You may get injured.Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts.When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. Burns can occur.When removing jammed paper, do not use tweezers or sharp metal objects. It can damage the machine.Do not allow too many papers to stack up in the paper output tray.It can damage the machine.
Safety information151. Introduction6 Installation / Moving Warning CautionDo not block or push objects into the ventilation opening.This could result in elevated component temperatures which can cause damage or fire.Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet. Do not place the machine in an area with dust, humidity, or water leaks. This could result in electric shock or fire. Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.Then lift the machine:• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.The machine could fall, causing injury or machine damage.Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays. The place should be well-ventilated and be far from direct light, heat, and humidity. When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a well-ventilated space or open a window to circulate the air periodically.
Safety information161. Introduction7 Maintenance / Checking CautionDo not place the machine on an unstable surface.The machine could fall, causing injury or machine damage.Use only No.26 AWGa or larger, telephone line cord, if necessary.Otherwise, it can cause damage to the machine.Make sure you plug the power cord into a grounded electrical outlet.Otherwise, this could result in electric shock or fire.Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.Otherwise, it can cause damage to the machine, and could result in electric shock or fire.Do not put a cover over the machine or place it in an airtight location, such as a closet.If the machine is not well-ventilated, this could result in fire.Do not overload wall outlets and extension cords.This can diminish performance, and could result in electric shock or fire.The machine should be connected tothe power level which is specified on the label.If you are unsure and want to check the power level you are using, contact the electrical utility company.a. AWG: American Wire GaugeUnplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine. This could result in electric shock or fire. When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.You could get injured.Keep cleaning supplies away from children. Children could get hurt.Do not disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing.
Safety information171. Introduction8 Supply usage CautionTo clean and operate the machine, strictly follow the user's guide provided with the machine.Otherwise, you could damage the machine.Keep the power cable and the contact surface of the plug clean from dust or water.Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.• The machine should only be repaired by a Samsung service technician.Do not disassemble the toner cartridge.Toner dust can be dangerous if inhaled or ingested.Do not burn any of the supplies such as toner cartridge or fuser unit.This could cause an explosion or uncontrollable fire.When storing supplies such as toner cartridges, keep them away from children.Toner dust can be dangerous if inhaled or ingested.Using recycled supplies, such as toner, can cause damage to the machine.In case of damage due to the use of recycled supplies, a service fee will be charged.For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.• Do not wash the supplies.• For a waste toner bottle, do not reuse it after emptying the bottle.If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.When toner gets on your clothing, do not use hot water to wash it.Hot water sets toner into fabric. Use cold water.
Safety information181. IntroductionWhen changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.Toner dust can be dangerous if inhaled or ingested.
191. IntroductionMachine overview9 ComponentsMachine Power cord Quick installation guideSoftware CDaa. The software CD contains the print drivers, user’s guide, and software applications.Card reader holderbb. M402xNX only.Misc. accessoriescc. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview201. Introduction10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine.• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8). 1Control panel 6Tray 1 11 Toner cartridgea16 Display screend2Control board cover 7 Multi-purpose (or manual feeder) tray12 Toner cartridgeb17 Card reader holderd 3Front cover 8Output tray 13 Imaging unitb121315981237654111016 1417
Machine overview211. Introduction4Paper level indicator 9 Paper width guides on a multi-purpose tray14 Output support5Tray 2c10 Paper width guides on a manual feeder 15 USB memory portda. M3320/M3820/M4020 series only.b. M3325/M3825/M4025 series only.c. Optional. Not available for M382xD.d. M402xNX only
Machine overview221. Introduction11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine.• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8). 1EDI port for card readeraa. M402xNX only.45V output port for IEEE 1284B parallel connectorbb. To use the optional IEEE 1284B parallel connector, plug it to the USB port and the 5V output port.7Duplex unit2Network portcc. Not available for M382xD.5Power-switch 8Rear cover3USB port 6Power receptacle87EDI
231. IntroductionControl panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels.• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8). 12 M332xND/M382xD1Toner LED Shows the status of the toner (see "Understanding the status LED" on page 102).1234562Eco Turn on the Eco mode to reduce toner consumption and paper usage (see "Eco printing" on page 53).3Info sheetPrints a configuration page and network configurationa page by pressing this button.4Cancel Stops current operation.5Power You can turn the power on and off with this button. Or wake up from the power save mode.6Status LEDIndicates the status of your machine (see "Understanding the status LED" on page 102). a. M332xND only.
Control panel overview241. Introduction13 M382xND/M382xDW/M402xND1Display screen Shows the current status and prompts during an operation. 15679821110342Menu Enters menu mode and scrolls through the available menus (see "Accessing the menu" on page 31).3Arrow Navigates available values by moving to the next or previous options.4Numeric keypad Use the keypad to enter numbers and characters (see "Keypad letters and numbers" on page 210).5Eco Turn on the Eco mode to reduce toner consumption and paper usage (see "Eco printing" on page 53).6Info sheetaPrints a network configuration page by pressing this button.WPSbConfigures the wireless network connection easily without a computer (see "Using the WPS button" on page 159).7Status LEDIndicates the status of your machine (see "Understanding the status LED" on page 102). 8Power You can turn the power on and off with this button. Or wake up from the power save mode.9Cancel Stops current operation.10 Back Sends you back to the upper menu level.11 OK Confirms the selection on the screen. a. M382xND/M402xND only.b. M382xDW only.
Control panel overview251. Introduction14 M402xNX When using the touch screen, only use your finger. Sharp objects can damage the screen. Adjusting the touch screenYou can lift up and down the touch screen for your convenience. Refer to the illustration below.12341Touch screen Displays the current status and allows you to access available menus.2Cancel Stops an operation at any time.3Power Turns the power on or off, or wakes up the machine from the power save mode. 4Status LEDIndicates the status of your machine (see "Understanding the status LED" on page 102).
261. IntroductionTurning on the machine1Connect the machine to the electricity supply first. 2 Turn the switch on. If you want to turn the power off, press the (Power/Wakeup) button. 1 22
271. IntroductionInstalling the driver locallyA locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 143). • If you are a Mac, Linux, or UNIX operating systems user, refer to the "Installation for Mac" on page 134, "Installation for Linux" on page 136, or "Installing the UNIX printer driver package" on page 149.• The installation window in this User’s Guide may differ depending on the machine and interface in use.• Only use a USB cable no longer than 3 meters (118 inches). 15 Windows1Make sure that the machine is connected to your computer and powered on.2 Insert the supplied software CD into your CD-ROM drive.If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD-ROM drive and click OK.• For Windows 8,If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.3 Review and accept the installation agreements in the installation window. Then, click Next.
Installing the driver locally281. Introduction4 Select USB connection on the Printer Connection Type screen. Then, click Next.5 Follow the instructions in the installation window. You can select the software applications in the Select Software to Install Window. From the Windows 8 Start Screen •Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store.1 From Charms, select Search. 2 Click Store.3 Search and click Samsung Printer Experience.4 Click Install.• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads.• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. 1Make sure that your computer is connected to the Internet and powered on.2 Make sure that the machine is powered on.3 Connect the computer and the machine with a USB cable.The driver is automatically installed from the Windows Update.
291. IntroductionReinstalling the driverIf the printer driver does not work properly, follow the steps below to reinstall the driver.16 Windows1Make sure that the machine is connected to your computer and powered on.2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.• For Windows 8,1 From Charms, select Search > Apps. 2 Search and click Control Panel.3 Click Programs and Features.4 Right-click the driver you want to uninstall and select Uninstall. 3 Follow the instructions in the installation window.4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 27).From the Windows 8 Start Screen1Make sure that the machine is connected to your computer and powered on.2 Click on the Uninstall Samsung Printer Software tile in the Start screen.3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.
2. Menu Overview and Basic SetupThis chapter provides information about the overall menu structure and the basic setup options.• Menu overview 31• Machine’s basic settings 37• Media and tray 39• Basic printing 50• Using USB memory device 56

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