Samsung Electronics Co SLM4030ND Printer User Manual

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Document ID	2585446
Application ID	uSEldF2qi+x1vPrfrviXKA==
Document Description	Users Manual 3
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Permanent Confidential	No
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Document Type	User Manual
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Filesize	401.11kB (5013858 bits)
Date Submitted	2015-04-15 00:00:00
Date Available	2015-04-15 00:00:00
Creation Date	2015-04-15 15:22:44
Producing Software	Acrobat Distiller 10.1.10 (Windows)
Document Lastmod	2015-04-15 15:29:29
Document Title	untitled
Document Creator	FrameMaker 8.0

Clearing paper jams
Inside the machine
The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper
from the machine.
Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
84
Clearing paper jams
4. Troubleshooting
85
Clearing paper jams
In the exit area
The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper
from the machine.
4. Troubleshooting
86
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
90˚
90˚
90˚
90˚
4. Troubleshooting
87
Clearing paper jams
In the duplex unit area
4. Troubleshooting
88
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
90˚
90˚
90˚
90˚
4. Troubleshooting
89
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 92).
• You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 216).
• If the problem persists, call a service representative.
LED
Status
Off
Green
Description
The machine is off-line.
Blinking
When the backlight blinks, the machine is receiving or printing data.
On
• The machine is on-line and can be used.
• A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on
the control panel, check the display message. When the problem is cleared, the machine resumes.
Blinking
Status
• Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
62).b
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 63).
Orange
• The cover is opened. Close the cover.
On
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page
92).
• A paper jam has occurred (see "Clearing paper jams" on page 79).
4. Troubleshooting
90
Understanding the status LED
LED
Status
On
Power/
Wake Up
Blue
Eco
Green
Description
The machine is in power save mode.
The machine is in ready mode or machine’s power is off.
Off
On
Eco mode is on (see "Eco printing" on page 48).
Off
Eco mode is off.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
4. Troubleshooting
91
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computers’s
Printing Status program window (see "Using Samsung Printer Status" on
page 216).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
Paper Jam-related messages
Message
Jam inside of duplex
Jam bottom of duplex
Jam top of duplex
Jam in exit area
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
Jam inside of machine
Meaning
Paper has jammed during Clear the jam (see "In the
duplex printing. This is
duplex unit area" on
applicable only to
page 88).
machines with this feature.
Paper has jammed in the
exit area.
Clear the jam (see "In the
exit area" on page 86).
Paper has jammed in the
inside machine.
Clear the jam (see "Inside
the machine" on page
84).
Paper has jammed in the
tray.
Clear the jam (see "In tray
1" on page 79).
Paper has jammed in the
optional tray.
Clear the jam (see "In
optional trays" on page
81).
Paper has jammed in the
multi-purpose tray.
Clear the jam (see "In the
multi-purpose tray" on
page 83).
• [tray type] indicates the tray number.
• [media type] indicates the media type.
Paper jam in tray 1
• [media size] indicates the media size.
• Paper jam in tray 2
• Paper jam in tray 3
Suggested solutions
• Paper jam in tray 4
• Paper jam in tray 5
Paper jam in MP tray
4. Troubleshooting
92
Understanding display messages
Message
Toner-related messages
Message
Meaning
Suggested solutions
Replace new toner
The indicated toner
cartridge has reached
its estimated cartridge
life.
Replace the toner cartridge with
a Samsung- genuine toner
Prepare new toner
The estimated
Prepare a new cartridge for a
cartridge life of toner is replacement. You may
close.
temporarily increase the printing
quality by redistributing the
toner (see "Redistributing toner"
on page 62).
Error: [error number]
The toner cartridge is Install the toner cartridge. If it is
not installed.
already installed, try to reinstall
the toner cartridge. If the
problem persists, call for service.
Toner Not Installed
The toner cartridge is Reinstall the toner cartridge.
not installed.
Error: [error number]
There is a problem in
the toner cartridge.
Suggested solutions
The toner cartridge
Install a Samsung-genuine toner
you have installed is cartridge, designed for your
Toner Not Compatible
not for your machine. machine (see "Available
consumables" on page 57).
The indicated toner
cartridge has almost
reached its estimated
cartridge life.
cartridgea (see "Replacing the
toner cartridge" on page 63).
Turn the machine off and back
on again. If the problem persists,
call for service.
Meaning
Replace new toner
Replace the toner cartridge for
the best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues
(see "Replacing the toner
cartridge" on page 63).
If the machine stops printing,
replace the toner cartridge (see
"Replacing the toner cartridge"
on page 63).
Remove seal tape
The seal tape of the
toner cartridge is not
removed
Remove the seal tape of the
toner cartridge (see "Replacing
the toner cartridge" on page 63).
a. When the toner cartridge has reached its end of life, the machine will stop printing. In this
case, you can choose to stop or continue printing from the SyncThru™Web Service. (Settings
> Machine Settings > System > Setup > Supplies Management > Toner Cartridge Stop)
or Samsung Easy Printer Manager (Device Settings > System > Supplies Management >
Toner Cartridge Stop). Turning off this option and continuing to print may damage the
device's system.
4. Troubleshooting
93
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
Message
Paper mismatch [tray
type]
Meaning
Suggested solutions
The paper sizespecified
in the printerproperties
does notmatch the
paper youare loading.
You can select the option
between Continue or
Cancel. If you select Cancel
, the printing job will stop.
Load the correct paper in
the tray. If you select
Continue, printing job will
continue.
Tray-related messages
The tray is not securely
[tray type] cassette Out latched
Message
Meaning
The output tray is full.
Output bin is full
Suggested solutions
Remove papers from the
output tray, the machine
resumes printing. If the
problem persists, call for
service.
There is no paper in all
Paper Empty in all trays tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 34).
There is no paper in the
Paper Empty in MP tray multi-purpose tray.
Load paper in the multipurpose tray (see "Multipurpose tray" on page 36).
Close the tray until it locks
into place. If the problem
persists, call for service.
Error: [error number]
There is a problem in
the tray.
Check the tray connection. If
the problem persists, call for
service.
Error: [error number]
There is a problem in
the tray.
Open and close the tray. If
the problem persists, call for
service
Paper Low in [tray type]
Running out of paper
in the tray.
Load paper in the tray.
Paper Empty in [tray
type]
There is no paper in the
tray.
Load paper in the tray.
4. Troubleshooting
94
Understanding display messages
10
Message
Network-related messages
Message
Meaning
Error [error number]
IP Conflict
There is a problem in
the network.
Error [error
number]
Suggested solutions
Turn the machine off and
back on again. If the
problem persists, call for
service.
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
Fail to authenticate.
Check the network
authentication protocol. If
the problem persists,
contact your network
administrator.
802.1x Network Error
The toner cartridge is
installed improperly, or the
Install toner again connector is polluted.
Error [error
number]
Misc. messages
Door is open.
Close it
The cover is not securely
latched.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
The machine is in a room
with improper room
temperature.
Move the machine to a room
with proper room
temperature.
The life of the fuser unit will
be expried soon.
Replace the fuser unit with a
new one. If the problem
persists, please call for
service.
The life of the fuser unit will
be expired.
Replace the fuser unit with a
new one. If the problem
persists, please call for
service.
Call for service
Not proper room
temp. Move set
Suggested solutions
Close the cover until it locks
into place.
Reinstall the Samsunggenuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.
Error [error
number]
Prepare fuser unit
Meaning
Suggested solutions
The machine unit cannot
be controlled.
Turn off then on
11
Message
Meaning
Replace fuser unit
Front door is
open. Close it
4. Troubleshooting
95
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
97
• Regulatory information
106
• Copyright
116
Specifications
General specifications
These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit
www.samsung.com.
Items
Description
Dimensiona
Width x Length x Height
351 x 421.4x 406mm (13.82 x 16.59 x 15.98 inches)
Weighta
Machine with consumables
10.21 kg (22.5 lbs)
Noise Levelbc
Ready mode
Less than 26 dB (A)
Print mode
Less than 53 dB (A)
Copy mode
Less than 56 dB (A)
Operation
10 to 30 °C (50 to 86 °F)
Storage (packed)
-20 to 40 °C (-4 to 104 °F)
Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
Temperature
Humidity
Power ratingd
5. Appendix
97
Specifications
Items
Power consumption e
a.
b.
c.
d.
e.
f.
Description
Average operating mode
Less than 750 W
Ready mode
Less than 60 W
Power save mode
Less than 1.4 W
Power off modef
Less than 0.1 W
Network Standby Mode (All
Port Activation)
Less than 1.4 W
Dimensions and weight are measured without other accessories.
Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
Power consumption can be completely avoided only when the power cable is not connected.
5. Appendix
98
Specifications
Print media specifications
Weight/Capacitya
Type
Plain paperb c
Size
Dimensions
Tray1 / Optional trays(Tray2, Tray3, Tray4,
Tray5)
Multi-purpose tray
Letter
216 x 279 mm (8.5 x 11 inches)
70 to 90 g/m2 (19 to 24 lbs bond)
70 to 90 g/m2 (19 to 24 lbs bond)
Legal
216 x 356 mm (8.5 x 14 inches)
• Tray1: 550 sheets of 75g/m2 (20 lbs bond)
• 100 sheets
US Folio
216 x 330 mm (8.5 x 13 inches)
A4
• Optional trays: 550 Sheets of 75g/m2 (20 lbs
bond)
210 x 297 mm (8.27 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.17 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Statement
140 x 216 mm (5.5 x 8.5 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
105 x 148 mm (4.13 x 5.83 inches)
70 to 90 g/m2 (19 to 24 lbs bond)
• 150 sheets of 80g/m2 (21 lbs bond)
A6
Not available in optional trays.
5. Appendix
99
Specifications
Weight/Capacitya
Type
Envelope
Size
Dimensions
Multi-purpose tray
Envelope Monarch
98 x 191 mm (3.87 x 7.5 inches)
75 to 90 g/m2 (20 to 24 lbs bond)
75 to 90 g/m2 (20 to 24 lbs bond)
Envelope No. 10
105 x 241 mm (4.12 x 9.5 inches)
• 20 sheets
• 10 sheets
Envelope No. 9
98 x 225 mm (3.87 x 8.87 inches)
Envelope DL
110 x 220 mm (4.33 x 8.66 inches)
Envelope C5
162 x 229 mm (6.38 x 9.02 inches)
114 x 162 mm (4.49 x 6.38 inches)
Envelope C6
Thick paperb c
Tray1 / Optional trays(Tray2, Tray3, Tray4,
Tray5)
Refer to the Plain paper section
Refer to the Plain paper
section
• Envelope Monarch, Envelope C6:
Not available in optional trays.
• Envelope No. 10, Envelope No. 9,
Envelope DL, Envelope C5: Not
available in optional Tray3, Tray
4,Tray5.
91 to 105 g/m2 (24 to 28 lbs bond)
• 50 sheets of 105 g/m2 (28 lbs bond)
91 to 105 g/m2 (24 to 28 lbs
bond)
• 10 sheets
Thicker paperc d
Refer to the Plain paper section
Refer to the Plain paper
section
164 to 220 g/m2 (43 to 59 lbs
Not available in tray1 and optional trays. bond)
• 10 sheets
Thin paper
Cotton, Color, Preprinted, Punched
paper, Letterhead
Refer to the Plain paper
section
Refer to the Plain paper
section
Refer to the Plain paper section
Refer to the Plain paper section
60 to 69 g/m2 (16 to 19 lbs bond)
60 to 69g/m2 (16 to 19 lbs bond)
• 550 sheets of 75 g/m2 (20s lbs bond)
• 100 sheets
75 to 90 g/m2 (20 to 24 lbs bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 550 sheets of 75g/m2 (21 lbs bond)
• 100 sheets
5. Appendix
100

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