Samsung Electronics Co SLM4030ND Printer User Manual

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Document ID	2585466
Application ID	uSEldF2qi+x1vPrfrviXKA==
Document Description	Users Manual 10
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	360.44kB (4505502 bits)
Date Submitted	2015-04-15 00:00:00
Date Available	2015-04-15 00:00:00
Creation Date	2015-02-12 09:48:53
Producing Software	Acrobat Distiller 10.1.10 (Windows)
Document Lastmod	2015-04-15 15:24:33
Document Title	untitled
Document Creator	FrameMaker 8.0

Printing features
Automatic duplex printing may not be available depending on models. You
can alternatively use the lpr printing system or other applications for oddeven printing.
•
Multiple pages: Print several pages on one side of the paper.
•
Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•
Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in the
respective fields. Set by default, these values depend on the page size selected.
•
Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various settings.
These options are specific to the printer and depend on the PPD file.
4. Special Features
201
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
203
• Easy Capture Manager
204
• Samsung AnyWeb Print
205
• Easy Eco Driver
206
• Using SyncThru™ Web Service
207
• Using Samsung Printer Center
211
• Using Samsung Easy Printer Manager
214
• Using Samsung Printer Status
216
• Using Samsung Printer Experience
218
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
Make sure that the machine is connected to your computer and powered on.
From the Start menu, select Programs or All Programs.
•
For Windows 8, from the Charms, select Search > Apps.
Find Samsung Printers.
Under Samsung Printers, you can see installed management tools.
Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
5. Useful Management Tools
203
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
5. Useful Management Tools
204
Samsung AnyWeb Print
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools
205
Easy Eco Driver
• Available for Windows OS users only (see "Software" on page 7).
• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you to do simple editing such as removing images and texts and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 46).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver vefore printing job checkbox in the Basic tab of the printing preference
window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 211).
5. Useful Management Tools
206
Using SyncThru™ Web Service
• Internet Explorer 8.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Software" on page 7).
Click Login on the upper right of the SyncThru™ Web Service website.
Type in the ID and Password then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•
ID: admin
•
Password: sec00000
Accessing SyncThru™ Web Service
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
5. Useful Management Tools
207
Using SyncThru™ Web Service
Settings tab
SyncThru™ Web Service overview
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Machine Settings tab: Sets options provided by your machine.
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x,
and Authentication servers.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
•
Current Settings: Shows the machine’s and network’s information.
User Access Control: You can choose authentication methods/modes for
user authentication. You can add/delete/modify the user profile used for
Local Authentication.
•
Security Information: Shows the machine’s security information.
•
System Log: Contains settings related to logs of device events.
•
Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Information Hiding: You can enable/disable network features. Check
the features you want to enable and click Apply.
Log Configuration: Contains settings related to saving logs..
Log Viewer: Contains options to view logs stored locally on the device.
5. Useful Management Tools
208
Using SyncThru™ Web Service
Maintenance tab
E-mail notification setup
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
License Management: License management provides settings for or
settings of installed applications and application license.
•
Application Management: This feature is only available for models with a
touch screen. You can manage applications. You can install new
applications from USB or URL.
•
Wi-Fi Interface: You can enable or disable the Wi-Fi menu.
•
Cloning: You can import or export (transfer) various settings (machine
setting, network information, address book, etc.) between devices that have
the Cloning feature in SyncThru™ Web Service.
•
Contact Information: Shows the contact information.
•
Link: Shows links to useful sites where you can download or check
information.
You can receive emails about your machine’s status by setting this option. By
setting information such as IP address, host name, e-mail address and SMTP
server information, the machine status (toner cartridge shortage or machine
error) will be sent to a certain person's e-mail automatically. This option may be
used more frequently by a machine administrator.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Your machine’s embedded website opens.
From the Settings tab, select Machine Settings > E-mail Notification.
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network
environment before setting e-mail notification.
5. Useful Management Tools
209
Using SyncThru™ Web Service
Select Enable check box to use the E-mail Notification.
Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items
you want to receive an alert for.
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
Click Apply.
If the firewall is activated, the e-mail may not be sent successfully. In that
case, contact the a network administrator.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Your machine’s embedded website opens.
Click Apply.
From the Security tab, select System Security > System Administrator
Enter the name of the administrator, phone number, location, and email
address.
5. Useful Management Tools
210
Using Samsung Printer Center
• Available for Windows users only.
Printers tab
The screenshot may differ depending on operating system you are using.
The Samsung Printer Center allows you to manage all the printer drivers
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.
Understanding Samsung Printer Center
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.
Printer list
Displays the printer drivers installed on your computer. To add
a printer driver to the list, click the
button.
5. Useful Management Tools
211
Using Samsung Printer Center
Quick links Displays links to various printer driver management functions. The
quick links in the Printers tab link to the following functions:
• Settings: Allows you to configure the settings for individual
printer driver.
- Set as default printer: Sets the selected printer driver as the
default printer. If the selected printer driver is already set as the
default printer, then this option is not activated.
- Printing preferences: Allows you to configure the default
print settings.
- Device options: Allows you to configure advanced options,
such as the settings for optional devices and additional
features.
Scanner & Fax Tab
• The screenshot may differ depending on operating system you are using.
• Available for multifunction products only.
The option allows you to modify the Printer Status and
Stylish User Interface settings.
- Change device: Allows you to change the device into another
device.
- Properties: Allows you to configure the printer driver
properties, such as the name of the printer driver and its
location, or add comments about the printer driver .
• Actions: Allows you to use the scan feature (this option is enabled
only if the selected device supports the scan feature).
• Management: Allows you to manage the devices registered in
the program.
- Add a new printer / Remove printer: Adds a new device or
removes an existing device.
- Diagnose printer: Diagnoses problems in the selected device
and suggests solutions.
- Update software: Downloads and applies the applicable
software updates.
Printer
Provides general information about the selected device, such
information as its model, IP address, port number, and status.
Printer list
Displays the fax and scanner driver installed on your
computer. To add a fax or scanner driver to the list, click the
(Add Fax) or
(Add Scanner) button.
5. Useful Management Tools
212
Using Samsung Printer Center
Quick links
Displays links to the functions available for managing fax or
scanner drivers. The quick links in the Scanner & Fax tab offer
the following features:
To use this feature, the scanner driver and fax driver
must be installed on the computer.
• Settings: Allows you to configure the settings for fax or
scanner dirvers.
- Address Book (fax only): Opens the Address Book.
- Fax Transmission History (fax only): Opens the fax
transmission history.
- Fax preferences (fax only): Allows you to configure
the default fax settings.
- Change device: Allows you to change the devices into
another device.
- Properties: Allows you to configure the properties of a
device, such as location and add comments about the
device.
• Actions: Allows you to use the scan feature.
• Management: Allows you to manage the devices
registered in the program.
- Remove fax or Remove scan: Removes the selected
fax or scan driver.
- Update software: Downloads and applies the
applicable software updates.
Printer
information
Provides general information about the selected device, such
as the model, IP address, port number, and machine status.
5. Useful Management Tools
213
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional goods
(see "Software" on page 7).
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
• Available for Windows and Mac OS users only (see "Software" on page 7).
The screenshot may differ depending on the operating system you are
using.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager > Samsung Easy Printer Manager.
Printer list
For Mac,
The Printer list displays printers installed on your computer
and network printers added by network discovery (Windows
only).
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
5. Useful Management Tools
214
Using Samsung Easy Printer Manager
Advanced
Setting
The advanced user interface is intended to be used by the
person responsible for managing the network and
machines.
Some menus may not appear in the display
depending on options or models. If so, it is not
applicable to your machine.
• Scan to PC Settings: This menu includes settings to create
or delete scan to PC profiles.
- Scan Activation: Determines whether or not scanning
is enabled on the device.
- Basic tab: Contains settings related general scan and
device settings.
• Alert Settings (Windows only): This menu includes
settings related to error alerting.
- Printer Alert: Provides settings related to when alerts
will be received.
- Email Alert: Provides options relating to receiving alerts
via email.
- Alert History: Provides a history of device and toner
related alerts.
Includes links for changing to the refresh, preference setting,
help, and about.
Printer
information
This area gives you general information about your machine.
You can check information, such as the machine’s model
name, IP address (or Port name), and machine status.
This button opens the Troubleshooting Guide when
an error occurs. You can directly open the
troubleshooting section in the user’s guide.
• Device Settings: You can configure various machine
settings such as machine setup, paper, layout,
emulation, network, and print information.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
Application
information
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
Contents
area
Displays information about the selected machine, remaining
toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.
Order
supplies
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
Select the Help menu from the window and click on any option you want to
know about.
5. Useful Management Tools
215
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Mean
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error
The machine has at least one error.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 97).
• Available for Windows OS users only (see "Software" on page 7).
Description
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Device
Information
You can view the device information.
5. Useful Management Tools
216
Using Samsung Printer Status
User’s Guide
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Supplies
Information
Option
You can set printing job alert related settings.
You can order replacement toner cartridge(s) from
online.
Cancel Print
• Cancel Print : If print job is waiting in the print
queue or printer, cancel all user's print jobs in the
print queue or the printer.
or
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
Order Supplies
You can view the online User’s Guide.
Close
Toner/Paper
Information
• Close : Depending on the status of the machine or
the supported functions, the Close button may
appear to close the status window.
This button areas for paper and toner info will be
available based on the device.
5. Useful Management Tools
217
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
The screenshot may differ depending on the model you are using.
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience (
) tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
5. Useful Management Tools
218
Using Samsung Printer Experience
User Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Order
Supplies
Visit Samsung
Printer Settings
Device List &
Latest Scanned
Image
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
Adding a printer
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
Select Add Printer.
Select the printer you want to add.
You can see the added printer.
If you see
mark, you can also click
mark to add printers.
This section is for the users with multi-functional
printers.
5. Useful Management Tools
219
Using Samsung Printer Experience
Deleting a printer
10
Printing from Windows 8
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
Select Remove Printer
Select the printer you want to delete.
Click Yes.
You can see that the deleted printer is removed from the screen.
This section explains common printing tasks from the Start screen.
Basic printing
Open the document to print.
From the Charms, select Devices.
Select your printer from the list
Select the printer settings, such as the number of copies and orientation.
5. Useful Management Tools
220
Using Samsung Printer Experience
Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
•
) in the Windows task bar.
You can also cancel the current job by pressing
the control panel.
(Stop/Clear) button on
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
Open the document you want to print.
From the Charms, select Devices.
Select your printer from the list
Click More settings.
5. Useful Management Tools
221
Using Samsung Printer Experience
Basic tab
Advanced tab
Basic
Paper settings
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
This option allows you to set the basic paper handling specifications.
Eco settings
This option allows you to set the various ways to layout your documents.
Layout settings
This option allows you to choose multiple pages per side to save media.
5. Useful Management Tools
222
Using Samsung Printer Experience
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
This option is used for printing confidential documents. You need to enter a
password to print using it.
11
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
Click the Samsung Printer Experience tile on the Start screen.
Click Prescan (
Click Scan (
).
Set up the scanning parameters such as image type, document size, and
resolution.
)to check the image.
5. Useful Management Tools
223
Using Samsung Printer Experience
Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
Click Scan (
)and save the image.
• When you place the originals in the ADF (or DADF), Prescan (
available.
) is not
• You can skip step 5, if the Prescan option is selected.
5. Useful Management Tools
224
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
226
• Power and cable connecting problems
227
• Printing problems
228
• Printing quality problems
232
• Operating system problems
240
For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 150).
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
6. Troubleshooting
226
Power and cable connecting problems
Reboot the power. If the problem problem persists, please call for service.
Condition
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
Suggested solutions
1 Connect the machine to the electricity supply first. If the machine has a
(Power/Wake Up) button on the control,
press it.
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
6. Troubleshooting
227
Printing problems
Condition
The machine does not
print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first. If the machine has a
(Power/
Wake Up) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 79).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 34).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 63).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 63).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
6. Troubleshooting
228
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 46).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 47).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 46). See the printer driver help screen (see "Using help" on page 47).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 46).
6. Troubleshooting
229
Printing problems
Condition
The machine prints, but
the text is wrong,
garbled, or incomplete.
Pages print, but they are
blank.
Possible cause
Suggested solutions
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 62.
• See "Replacing the toner cartridge" on page 63.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
6. Troubleshooting
230
Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp/wet paper can cause vapor [white
smoke] during printing.
This is not a problem. Just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
The machine does not
print custom-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 46).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin (see "Opening printing preferences" on page 46).
6. Troubleshooting
231
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 63).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 71).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46).
6. Troubleshooting
232
Printing quality problems
Condition
Toner specks
Suggested solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 71).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 46).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 71).
If these steps do not correct the problem, contact a service representative.
6. Troubleshooting
233
Printing quality problems
Condition
Vertical lines
Suggested solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new
one (see "Replacing the toner cartridge" on page 63).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 62).
Toner smear
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
6. Troubleshooting
234
Printing quality problems
Condition
Vertical repetitive defects
Suggested solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 63).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 46).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 62).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
6. Troubleshooting
235
Printing quality problems
Condition
Suggested solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
A aBb
A aBb C
A aBb C
A aBb C
A aBb C
Cc
Curl or wave
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
6. Troubleshooting
236
Printing quality problems
Condition
Wrinkles or creases
Suggested solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 71).
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 63).
• The machine may require repairing. Contact a service representative.
6. Troubleshooting
237
Printing quality problems
Condition
Loose toner
Suggested solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type, thickness, and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 63).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting
238
Printing quality problems
Condition
Curl
Suggested solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 46).
• An unknown image
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
sheets
"Altitude adjustment" on page 184).
• Loose toner
• Light print or contamination
occurs
6. Troubleshooting
239
Operating system problems
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting
240
Operating system problems
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrovat Reader 6.0 or higher, colors print
incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting
241
Operating system problems
Common Linux problems
condition
Suggested solutions
There is no xsane nor simplescan applicatin on my Linux
machine.
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using
download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for
Fedora).
Scanner can not be found via
network.
For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching
network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option
in the Print Dialog does not
work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through
system’s printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Printing produces divided
images.
This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
6. Troubleshooting
242
Operating system problems
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be
printed
Possible cause
The PostScript driver may not be installed
correctly.
Solution
• Install the PostScript driver (see "Software Installation" on page 120).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 65).
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
6. Troubleshooting
243
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www.samsung.com/
nl/support
0800 726 786
www.samsung.com/
nz/support
PANAMA
WebSite
www.samsung.com/
latin/support(Spanish)
NICARAGUA
www.samsung.com/
support
080 100 2255
Customer Care Center
www.samsung.com/
latin_en/support
(English)
Contact SAMSUNG worldwide
248
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
009-800-542-0001
PARAGUAY
PERU
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
0800-777-08
1-800-10-7267864 [PLDT]
PHILIPPINES
WebSite
1-800-8-7267864 [Globe landline
and Mobile]
www.samsung.com/
pe/support
Country/Region
Customer Care Center
1-800-682-3180
www.samsung.com/
latin/support
(Spanish)
PUERTO RICO
www.samsung.com/
latin_en/support
(English)
800-CALL (800-2255)
www.samsung.com/
ae/support (English)
QATAR
www.samsung.com/
ae_ar/support (Arabic)
www.samsung.com/
ph/support
REUNION
262508869
www.samsung.com/
support
9999
www.samsung.com/
support
08008 726 78 64 (08008
SAMSUNG )
www.samsung.com/
ro/support
02-4222111 [Other landline]
801-172-678* lub +48 22 607-93- www.samsung.com/
pl/support
33 *
POLAND
[HHP] 801-672-678* lub +48 22
607-93-33*
RWANDA
ROMANIA
Apel GRATUIT
* (koszt połączenia według taryfy
operatora)
PORTUGAL
808 20 7267
WebSite
www.samsung.com/
pt/support
RUSSIA
SAUDI ARABIA
8-800-555-55-55 (VIP care 8-800555-55-88)
www.samsung.com/
ru/support
8002474357
www.samsung.com/
sa/support
www.samsung.com/
sa_en/support
(English)/
Contact SAMSUNG worldwide
249
Contact SAMSUNG worldwide
Country/Region
SENEGAL
SERBIA
SINGAPORE
SLOVENIA
SLOVAKIA
SOUTH AFRICA
SPAIN
SRI LANKA
SUDAN
SWEDEN
Customer Care Center
WebSite
800-00-0077
www.samsung.com/
africa_fr/support
011 321 6899
www.samsung.com/
rs/support
1800-SAMSUNG (726-7864)
www.samsung.com/
sg/support
080 697 267 (brezplačna številka) www.samsung.com/
rs/si
090 726 786 (0,39 EUR/min)
0800 - SAMSUNG(0800-726 786)
0860 SAMSUNG (726 7864)
0034902172678
[HHP] 0034902167267
94117540540
1969
0771 726 7864 (0771-SAMSUNG)
Country/Region
SWITZERLAND
TADJIKISTAN
TAIWAN
www.samsung.com/
support
TANZANIA
THAILAND
www.samsung.com/
support
www.samsung.com/
support
www.samsung.com/
ch_fr/support (French)
18252273
www.samsung.com/
levant/support
(English)
8-10-800-500-55-500
www.samsung.com/
support
0800-329999
www.samsung.com/
tw/support
0800 755 755
www.samsung.com/
support
0685 889 900
0-2689-3232,
www.samsung.com/
th/support
1800-29-3232
1-800-SAMSUNG (726-7864)
TRINIDAD &
TOBAGO
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
www.samsung.com/
se/support
TURKEY
WebSite
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/
ch/support (German)
SYRIA
www.samsung.com/
sk/support
www.samsung.com/
es/support
Customer Care Center
444 77 11
www.samsung.com/
tr/support
Contact SAMSUNG worldwide
250
Contact SAMSUNG worldwide
Country/Region
TUNISIA
Customer Care Center
80-1000-12
www.samsung.com/
n_africa/support
800-SAMSUNG (800 -726 7864)
www.samsung.com/
ae/support (English)
U.A.E
UK
U.S.A
WebSite
www.samsung.com/
ae_ar/support (Arabic)
0330 SAMSUNG (7267864)
1-800-SAMSUNG (726-7864)
-Consummer
www.samsung.com/
uk/support
www.samsung.com/
us/support
Country/Region
Customer Care Center
000- 405-437-33
VENEZUELA
VIETNAM
www.samsung.com/
latin_en/
support(English)
8-10-800-500-55-500 (GSM:
7799)
www.samsung.com/
support
0-800-SAMSUNG (726-7864)
www.samsung.com/
ve/support
1800 588 889
www.samsung.com/
vn/support
0211 350370
www.samsung.com/
support
Electonics
U.S.A
(Mobile Phones)
UGANDA
UKRAINE
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
www.samsung.com/
us/support
0800 300 300
www.samsung.com/
support
0-800-502-000
www.samsung.com/
ua/support (Ukrainian)
www.samsung.com/
latin/support(Spanish)
URUGUAY
UZBEKISTAN
ZAMBIA
WebSite
www.samsung.com/
ua_ru/support
(Russian)
Contact SAMSUNG worldwide
251
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
252
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
253
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
254
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
255
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shade of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
256
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
257
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
258
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
259
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
260
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
261
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\\\
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
262
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
263
Index
device options
accessories
direct printing utility
installing
ordering
AirPrint
AnyWeb Print
65
205
Unix
eco printing
buttons
error message
print screen
20
features
machine features
cleaning
inside
72
outside
71
pickup roller
74
48
185
92
favorites settings, for printing
79
tips for avoiding paper jams
78
171
Linux
entering character
20
135
clearing paper
layout
eco
196
driver installation
58
161, 163
65
print media feature
47
168
99
common Linux problems
242
driver installation for network connected
134
driver installation for USB cable connected
123
driver reinstallation for USB cable connected
124
printer properties
199
printing
199
system requirements
103
using SetIP
129
loading
cleaning a machine
71
general icons
control panel
20
general settings
174
paper in multi-purpose (or manual feeder)
tray
36
convention
10
glossary
252
paper in the tray1
34
google cloud printing
166
paper in the tray1 / optional trays
34
special media
37
default settings
tray setting
10
43
jam
Index 264
Index
menu map
Mac
menu overview
common Mac problems
241
170
26
loading
36
tips on using
36
driver installation for USB cable connected
121
using special media
37
printing
197
system requirements
103
using SetIP
128
rear view
19
general setup
179
59
installing environment
105
introducing network programs
126
IPv6 configuration
137
memory upgrading
67
SetIP program
menu
58
output support
44
overlay printing
create
192
delete
193
print
193
18
memory
ordering
network
front view
maintenance parts
58
driver installation
Linux
Mac
UNIX
Windows
machine overview
optional tray
multi-purpose (or manual feeder) tray
driver installation for network connected
134
driver reinstallation for USB cable connected
122
134
134
135
130
127, 128, 129, 146
paper
172
placing a machine
adjusting the altitude
184
postScript driver
troubleshooting
243
print
mobile OS
160
mobileprint
160
print media
admin setup
182
wired network setup
127
direct usb
180
wireless network setup
139
card stock
42
emulation
177
numeric keypad
20
envelope
38
information
170
n-up printing
labels
41
job management
181
output support
99
preprinted paper
42
Mac
197
Index 265
Index
setting the paper size
43
Mac
197
Special features
setting the paper type
43
UNIX
200
specifications
97
special media
37
186
print media
99
printer preferences
Linux
problem
199
printer status
general information
printing feature
operating system problems
status
240
printing
20
supplies
problems
216
183
available supplies
57
paper feeding problems
226
estimated toner cartridge life
61
power problems
227
monitoring the supplies life
69
changing the default print settings
186
printing problems
228
ordering
57
Linux
199
printing quality problems
232
replacing toner cartridge
63
Mac
197
multiple pages on one sheet of paper
Mac
197
printing a document
Windows
45
SyncThru Web Service
regulatiory information
106
general information
207
SyncThru™ Web Service
207
safety
toner cartridge
printing on both sides of paper
Mac
198
information
11
estimated life
61
printing to a file
187
symbols
11
handling instructions
60
setting as a default machine
186
samsung cloud printing
164
non-Samsung and refilled
60
special printer features
188
samsung printer experience
218
redistributing toner
62
UNIX
200
Samsung Printer Status
216
replacing the cartridge
63
using direct printing utility
196
storing
60
printing a document
Linux
199
secure printing
service contact numbers
SetIP program
50
244
127, 146
tray
adjusting the width and length
32
Index 266
Index
changing the tray size
32
loading paper in multi-purpose (or manual
feeder) tray
36
ordering an optional tray
58
setting the paper size and type
43
watermark
create
191
delete
191
edit
191
Windows
understanding the status LED
90
UNIX
driver installation for network connected
135
printing
200
Unix
system requirements
driver reinstallation
22, 24, 121, 123
122, 124
USB flash memory
driver installation for USB cable connected
22,
24
system requirements
53
managing
53
102
127, 146
wireless
WPS
disconnecting
140, 141
wireless network
network cable
data backup
240
driver installation for network connected
130
using SetIP
104
USB cable
driver installation
common Windows problems
145
USB memory device
printing
52
using help
47, 198
Index 267

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