Samsung Electronics Co SLM4030ND Printer User Manual

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Users Manual 10 HTML Version

Users Manual 10

Printing features

201

4. Special Features

Automatic duplex printing may not be available depending on models. You

can alternatively use the lpr printing system or other applications for odd-

even printing.

•Multiple pages: Print several pages on one side of the paper.

•Page Border: Choose any of the border styles (e.g., Single-line hairline,

Double-line hairline)

Image tab

In this tab, you can change the brightness, resolution, or image position of your

document.

Text tab

Set the character margin, line space, or the columns of the actual print output.

Margins tab

•Use Margins: Set the margins for the document. By default, margins are not

enabled. The user can change the margin settings by changing the values in the

respective fields. Set by default, these values depend on the page size selected.

•Unit: Change the units to points, inches, or centimeters.

Printer-Specific Settings tab

Select various options in the JCL and General frames to customize various settings.

These options are specific to the printer and depend on the PPD file.

5. Useful Management

Tools

This chapter introduces management tools provided to help you make full use of your machine.

• Accessing management tools 203

• Easy Capture Manager 204

• Samsung AnyWeb Print 205

• Easy Eco Driver 206

• Using SyncThru™ Web Service 207

• Using Samsung Printer Center 211

• Using Samsung Easy Printer Manager 214

• Using Samsung Printer Status 216

• Using Samsung Printer Experience 218

203

5. Useful Management Tools

Accessing management tools

Samsung provides a variety of management tools for Samsung printers.

1Make sure that the machine is connected to your computer and powered on.

2 From the Start menu, select Programs or All Programs.

• For Windows 8, from the Charms, select Search > Apps.

3 Find Samsung Printers.

4 Under Samsung Printers, you can see installed management tools.

5 Click the management tool you want to use.

• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.

• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.

204

5. Useful Management Tools

Easy Capture Manager

• This feature may not be available depending on model or optional goods (see "Software" on page 7).

• Available for Windows OS users only (see "Software" on page 7).

Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.

205

5. Useful Management Tools

Samsung AnyWeb Print

• This feature may not be available depending on model or optional goods (see "Software" on page 7).

• Available for Windows and Mac OS users only (see "Software" on page 7).

This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.

Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

206

5. Useful Management Tools

Easy Eco Driver

• Available for Windows OS users only (see "Software" on page 7).

• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.

With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.

Easy Eco Driver also allows you to do simple editing such as removing images and texts and more. You can save frequently used settings as a favorite.

How to use:

1 Open a document to print.

2 Open printing preference window (see "Opening printing preferences" on page 46).

3 From the Favorites tab, select Eco Printing Preview.

4 Click OK > Print in the window. A preview window appears.

5 Select the options you want to apply to the document.

You can see the preview of the applied features.

6 Click Print.

• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver vefore printing job checkbox in the Basic tab of the printing preference

window.

• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer

Center" on page 211).

207

5. Useful Management Tools

Using SyncThru™ Web Service

• Internet Explorer 8.0 or higher is the minimum requirement for

SyncThru™ Web Service.

• SyncThru™ Web Service explanation in this user’s guide may differ from

your machine depending on its options or models.

• Network model only (see "Software" on page 7).

Accessing SyncThru™ Web Service

1Access a web browser, such as Internet Explorer, from Windows.

Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in

the address field and press the Enter key or click Go.

2 Your machine’s embedded website opens.

Logging into SyncThru™ Web Service

Before configuring options in SyncThru™ Web Service, you need to log-in as an

administrator. You can still use SyncThru™ Web Service without logging in but

you won’t have access to Settings tab and Security tab.

1Click Login on the upper right of the SyncThru™ Web Service website.

2 Type in the ID and Password then click Login. Type in the below default

ID and password. We recommend you to change the default password

for security reasons.

•ID: admin

•Password: sec00000

Using SyncThru™ Web Service

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5. Useful Management Tools

SyncThru™ Web Service overview

Some tabs may not appear depending on your model.

Information tab

This tab gives you general information about your machine. You can check

things, such as remaining amount of toner. You can also print reports, such as an

error report.

•Active Alerts: Shows the alerts that have occurred in the machine and their

severity.

•Supplies: Shows how many pages are printed and amount of toner left in

the cartridge.

•Usage Counters: Shows the usage count by print types: simplex and

duplex.

•Current Settings: Shows the machine’s and network’s information.

•Security Information: Shows the machine’s security information.

•Print information: Prints reports such as system related reports, e-mail

address, and font reports.

Settings tab

This tab allows you to set configurations provided by your machine and

network. You need to log-in as an administrator to view this tab.

•Machine Settings tab: Sets options provided by your machine.

•Network Settings tab: Shows options for the network environment. Sets

options such as TCP/IP and network protocols.

Security tab

This tab allows you to set system and network security information. You need to

log-in as an administrator to view this tab.

•System Security: Sets the system administrator’s information and also

enables or disables machine features.

-Information Hiding: You can enable/disable network features. Check

the features you want to enable and click Apply.

•Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x,

and Authentication servers.

•User Access Control: You can choose authentication methods/modes for

user authentication. You can add/delete/modify the user profile used for

Local Authentication.

•System Log: Contains settings related to logs of device events.

-Log Configuration: Contains settings related to saving logs..

-Log Viewer: Contains options to view logs stored locally on the device.

Using SyncThru™ Web Service

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5. Useful Management Tools

Maintenance tab

This tab allows you to maintain your machine by upgrading firmware and

setting contact information for sending emails. You can also connect to

Samsung website or download drivers by selecting the Link menu.

•Firmware Upgrade: Upgrade your machine’s firmware.

•License Management: License management provides settings for or

settings of installed applications and application license.

•Application Management: This feature is only available for models with a

touch screen. You can manage applications. You can install new

applications from USB or URL.

•Wi-Fi Interface: You can enable or disable the Wi-Fi menu.

•Cloning: You can import or export (transfer) various settings (machine

setting, network information, address book, etc.) between devices that have

the Cloning feature in SyncThru™ Web Service.

•Contact Information: Shows the contact information.

•Link: Shows links to useful sites where you can download or check

information.

E-mail notification setup

You can receive emails about your machine’s status by setting this option. By

setting information such as IP address, host name, e-mail address and SMTP

server information, the machine status (toner cartridge shortage or machine

error) will be sent to a certain person's e-mail automatically. This option may be

used more frequently by a machine administrator.

Some menus may not appear in the display depending on options or

models. If so, it is not applicable to your machine.

1Start a web browser, such as Internet Explorer, from Windows.

Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field

and press the Enter key or click Go.

2 Your machine’s embedded website opens.

3 From the Settings tab, select Machine Settings > E-mail Notification.

If you have not configured outgoing server environment, go to Settings >

Network Settings > Outgoing Mail Server(SMTP) to configure network

environment before setting e-mail notification.

Using SyncThru™ Web Service

210

5. Useful Management Tools

4 Select Enable check box to use the E-mail Notification.

5 Click Add button to add e-mail notification user.

Set the recipient name and e-mail address(es) with notification items

you want to receive an alert for.

6 Click Apply.

If the firewall is activated, the e-mail may not be sent successfully. In that

case, contact the a network administrator.

Setting the system administrator’s information

This setting is necessary for using the e-mail notification option.

Some menus may not appear in the display depending on options or

models. If so, it is not applicable to your machine.

1Start a web browser, such as Internet Explorer, from Windows.

Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field

and press the Enter key or click Go.

2 Your machine’s embedded website opens.

3 From the Security tab, select System Security > System Administrator

4 Enter the name of the administrator, phone number, location, and email

address.

5 Click Apply.

211

5. Useful Management Tools

Using Samsung Printer Center

• Available for Windows users only.

The Samsung Printer Center allows you to manage all the printer drivers

installed on your computer from a single integrated application. You can use the

Samsung Printer Center to add and remove printer drivers, check the status of

printers, update printer software, and configure printer driver settings.

Understanding Samsung Printer Center

To open the program:

For Windows,

Select Start > Programs or All Programs > Samsung Printers > Samsung

Printer Center.

Printers tab

The screenshot may differ depending on operating system you are using.

Printer list Displays the printer drivers installed on your computer. To add

a printer driver to the list, click the button.

Using Samsung Printer Center

212

5. Useful Management Tools

Scanner & Fax Tab

• The screenshot may differ depending on operating system you are using.

• Available for multifunction products only.

Quick links

Displays links to various printer driver management functions. The

quick links in the

Printers

tab link to the following functions:

•

Settings:

Allows you to configure the settings for individual

printer driver

Set as default printer:

Sets the selected printer driver as the

default printer. If the selected printer driver is already set as the

default printer, then this option is not activated.

Printing preferences:

Allows you to configure the default

print settings.

Device options:

Allows you to configure advanced options,

such as the settings for optional devices and additional

features.

The option allows you to modify the

Printer Status

and

Stylish User Interface

settings.

Change device:

Allows you to change the device into another

device.

Properties:

Allows you to configure the printer driver

properties, such as the name of the printer driver and its

location, or add comments about the printer driver .

•

Actions:

Allows you to use the scan feature (this option is enabled

only if the selected device supports the scan feature).

•

Management:

Allows you to manage the devices registered in

the program.

Add a new printer / Remove printer:

Adds a new device or

removes an existing device.

Diagnose printer:

Diagnoses problems in the selected device

and suggests solutions.

Update software:

Downloads and applies the applicable

software updates.

Printer

information

Provides general information about the selected device, such

as its model, IP address, port number, and status.

Printer list Displays the fax and scanner driver installed on your

computer. To add a fax or scanner driver to the list, click the

(Add Fax) or (Add Scanner) button.

Using Samsung Printer Center

213

5. Useful Management Tools

Quick links Displays links to the functions available for managing fax or

scanner drivers. The quick links in the Scanner & Fax tab offer

the following features:

To use this feature, the scanner driver and fax driver

must be installed on the computer.

•Settings: Allows you to configure the settings for fax or

scanner dirvers.

-Address Book (fax only): Opens the Address Book.

-Fax Transmission History (fax only): Opens the fax

transmission history.

-Fax preferences (fax only): Allows you to configure

the default fax settings.

-Change device: Allows you to change the devices into

another device.

-Properties: Allows you to configure the properties of a

device, such as location and add comments about the

device.

•Actions: Allows you to use the scan feature.

•Management: Allows you to manage the devices

registered in the program.

-Remove fax or Remove scan: Removes the selected

fax or scan driver.

-Update software: Downloads and applies the

applicable software updates.

Printer

information

Provides general information about the selected device, such

as the model, IP address, port number, and machine status.

214

5. Useful Management Tools

Using Samsung Easy Printer Manager

• This feature may not be available depending on model or optional goods

(see "Software" on page 7).

• Available for Windows and Mac OS users only (see "Software" on page 7).

• For Windows, Internet Explorer 6.0 or higher is the minimum

requirement for Samsung Easy Printer Manager.

Samsung Easy Printer Manager is an application that combines Samsung

machine settings into one location. Samsung Easy Printer Manager combines

device settings as well as printing environments, settings/actions and

launching. All of these features provide a gateway to conveniently use your

Samsung machine. Samsung Easy Printer Manager provides two different user

interfaces for the user to choose from: the basic user interface and the advanced

user interface. Switching between the two interfaces is easy: just click a button.

Understanding Samsung Easy Printer Manager

To open the program:

For Windows,

Select Start > Programs or All Programs > Samsung Printers > Samsung

Easy Printer Manager > Samsung Easy Printer Manager.

For Mac,

Open the Applications folder > Samsung folder > Samsung Easy Printer

Manager.

The Samsung Easy Printer Manager interface is comprised of various basic

sections as described in the table that follows:

The screenshot may differ depending on the operating system you are

using.

Printer list The Printer list displays printers installed on your computer

and network printers added by network discovery (Windows

only).

Using Samsung Easy Printer Manager

215

5. Useful Management Tools

Select the Help menu from the window and click on any option you want to

know about.

2Advanced

Setting

The advanced user interface is intended to be used by the

person responsible for managing the network and

machines.

Some menus may not appear in the display

depending on options or models. If so, it is not

applicable to your machine.

•Device Settings: You can configure various machine

settings such as machine setup, paper, layout,

emulation, network, and print information.

If you connect your machine to a network, the

SyncThru™ Web Service icon is enabled.

•Scan to PC Settings: This menu includes settings to create

or delete scan to PC profiles.

-Scan Activation: Determines whether or not scanning

is enabled on the device.

-Basic tab: Contains settings related general scan and

device settings.

•Alert Settings (Windows only): This menu includes

settings related to error alerting.

-Printer Alert: Provides settings related to when alerts

will be received.

-Email Alert: Provides options relating to receiving alerts

via email.

-Alert History: Provides a history of device and toner

related alerts.

Application

information

Includes links for changing to the refresh, preference setting,

help, and about.

Printer

information

This area gives you general information about your machine.

You can check information, such as the machine’s model

name, IP address (or Port name), and machine status.

This button opens the Troubleshooting Guide when

an error occurs. You can directly open the

troubleshooting section in the user’s guide.

Quick links Displays Quick links to machine specific functions. This

section also includes links to applications in the advanced

settings.

If you connect your machine to a network, the

SyncThru™ Web Service icon is enabled.

Contents

area

Displays information about the selected machine, remaining

toner level, and paper. The information will vary based on the

machine selected. Some machines do not have this feature.

7Order

supplies

Click on the Order button from the supply ordering window.

You can order replacement toner cartridge(s) from online.

216

5. Useful Management Tools

Using Samsung Printer Status

The Samsung Printer Status is a program that monitors and informs you of the

machine status.

• The Samsung Printer Status window and its contents shown in this user’s

guide may differ depending on the machine or operating system in use.

• Check the operating system(s) that are compatible with your machine

(see "Specifications" on page 97).

• Available for Windows OS users only (see "Software" on page 7).

Samsung Printer Status overview

If an error occurs while operating, you can check the error from the Samsung

Printer Status. Samsung Printer Status is installed automatically when you install

the machine software.

You can also launch Samsung Printer Status manually. Go to the Printing

Preferences, click the Basic tab > Printer Status button.

These icons appear on the Windows task bar:

Icon Mean Description

Normal The machine is in ready mode and experiencing no

errors or warnings.

Warning The machine is in a state where an error might occur in

the future. For example, it might be in toner low status,

which may lead to toner empty status.

Error The machine has at least one error.

Device

Information

You can view the device information.

456

Using Samsung Printer Status

217

5. Useful Management Tools

User’s Guide You can view the online User’s Guide.

This button opens the Troubleshooting Guide

when an error occurs. You can directly open the

troubleshooting section in the user’s guide.

Supplies

Information

You can view the percentage of toner remaining in

each toner cartridge. The machine and the number of

toner cartridge(s) shown in the above window may

differ depending on the machine in use. Some

machines do not have this feature.

Option You can set printing job alert related settings.

Order Supplies You can order replacement toner cartridge(s) from

online.

Cancel Print

•Cancel Print : If print job is waiting in the print

queue or printer, cancel all user's print jobs in the

print queue or the printer.

•Close : Depending on the status of the machine or

the supported functions, the Close button may

appear to close the status window.

7Toner/Paper

Information

This button areas for paper and toner info will be

available based on the device.

218

5. Useful Management Tools

Using Samsung Printer Experience

Samsung Printer Experience is a Samsung application that combines

Samsung machine settings and machine management into one location. You

can set device settings, order supplies, open troubleshooting guides, visit

Samsung’s web site, and check connected machine information. This

application will be automatically downloaded from the Windows Store if the

machine is connected to a computer with an Internet connection.

Understanding the Samsung Printer Experience

To open the application,

From the Start screen, select the Samsung Printer Experience () tile.

The Samsung Printer Experience interface comprises various useful features as

described in the following table:

The screenshot may differ depending on the model you are using.

Printer

Information

This area gives you general information about your

machine. You can check information, such as the

machine’s status, location, IP address, and remaining

toner level.

Using Samsung Printer Experience

219

5. Useful Management Tools

Adding/Deleting Printers

If you do not have any printer added to the Samsung Printer Experience, or if

you want to add/delete a printer, follow the instructions below.

You can only add/delete network connected printers.

Adding a printer

1From the Charms, select Settings.

Or, right-click the Samsung Printer Experience page and select

Settings.

2 Select Add Printer.

3 Select the printer you want to add.

You can see the added printer.

If you see mark, you can also click mark to add printers.

2User Guide You can view the online User’s Guide. You need to be

connected to the Internet to use this feature.

This button opens the Troubleshooting Guide

when an error occurs. You can directly open the

troubleshooting section in the user’s guide.

Order

Supplies

Click on this button to order replacement toner

cartridges online. You need to be connected to the

Internet to use this feature.

4Visit Samsung Links to Samsung printer website. You need to be

connected to the Internet to use this feature.

Printer Settings You can configure various machine settings such as

machine setup, paper, layout, emulation, networking,

and print information through SyncThru™ Web Service.

Your machine needs to be connected to a network. This

button will be disabled if your machine is connected via

USB cable.

Device List &

Latest Scanned

Image

The scan list displays devices that supports Samsung

Printer Experience. Under the device, you can see the

latest scanned images. Your machine needs to be

connected to a network to scan from here.

This section is for the users with multi-functional

printers.

Using Samsung Printer Experience

220

5. Useful Management Tools

Deleting a printer

1From the Charms, select Settings.

Or, right-click the Samsung Printer Experience page and select

Settings.

2 Select Remove Printer

3 Select the printer you want to delete.

4 Click Yes.

You can see that the deleted printer is removed from the screen.

Printing from Windows 8

This section explains common printing tasks from the Start screen.

Basic printing

1Open the document to print.

2 From the Charms, select Devices.

3 Select your printer from the list

4 Select the printer settings, such as the number of copies and orientation.

Using Samsung Printer Experience

221

5. Useful Management Tools

5 Click the Print button to start the print job. Cancelling a print job

If the printing job is waiting in the print queue or print spooler, cancel the job as

follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) button on

the control panel.

Opening more settings

The screen may appear somewhat different depending on the model or

options.

You can set up more printing parameters.

1Open the document you want to print.

2 From the Charms, select Devices.

3 Select your printer from the list

4 Click More settings.

Using Samsung Printer Experience

222

5. Useful Management Tools

Basic tab

Basic

This option allows you to choose the basic printing settings such as copies,

orientation, and document type.

Eco settings

This option allows you to choose multiple pages per side to save media.

Advanced tab

Paper settings

This option allows you to set the basic paper handling specifications.

Layout settings

This option allows you to set the various ways to layout your documents.

Using Samsung Printer Experience

223

5. Useful Management Tools

Security tab

Some features may not be available depending on the model or options. If

this tab is not shown or disabled, it means that this features are not

supported.

Job Accounting

This option allows you to print with the given permission.

Confidential Printing

This option is used for printing confidential documents. You need to enter a

password to print using it.

Scanning from Windows 8

This section is for the users with multi-functional printers.

Scanning with your machine lets you turn pictures and text into digital files that

can be stored on your computer.

Scanning from Samsung Printer Experience

The most frequently used printing menus are displayed for quick scanning.

1Place a single document face down on the document glass, or load the

documents face up into the document feeder.

2 Click the Samsung Printer Experience tile on the Start screen.

3 Click Scan ().

4 Set up the scanning parameters such as image type, document size, and

resolution.

5 Click Prescan ( )to check the image.

Using Samsung Printer Experience

224

5. Useful Management Tools

6 Adjust the prescanned image with scanning operation functions such as

rotate and mirror.

7 Click Scan ( )and save the image.

• When you place the originals in the ADF (or DADF), Prescan ( ) is not

available.

• You can skip step 5, if the Prescan option is selected.

6. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Paper feeding problems 226

• Power and cable connecting problems 227

• Printing problems 228

• Printing quality problems 232

• Operating system problems 240

For errors that occur during the wireless software installation and settings, refer to the

troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless

network" on page 150).

226

6. Troubleshooting

Paper feeding problems

Condition Suggested solutions

Paper jams during printing. Clear the paper jam.

Paper sticks together. • Check the maximum paper capacity of the tray.

• Make sure that you are using the correct type of paper.

• Remove paper from the tray and flex or fan the paper.

• Humid conditions may cause some paper to stick together.

Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.

Paper does not feed into the machine. • Remove any obstructions from inside the machine.

• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.

• There is too much paper in the tray. Remove excess paper from the tray.

• The paper is too thick. Use only paper that meets the specifications required by the machine.

The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the

manual feeding in tray.

• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.

• There may be debris inside the machine. Open the front cover and remove any debris.

Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes.

227

6. Troubleshooting

Power and cable connecting problems

Reboot the power. If the problem problem persists, please call for service.

Condition Suggested solutions

The machine is not receiving power,

or the connection cable between the

computer and the machine is not

connected properly.

1 Connect the machine to the electricity supply first. If the machine has a (Power/Wake Up) button on the control,

press it.

2 Check the USB cable or network cable in the machine’s rear.

3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.

228

6. Troubleshooting

Printing problems

Condition Possible cause Suggested solutions

The machine does not

print.

The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/

Wake Up) button on the control, press it.

The machine is not selected as the default

machine.

Select your machine as your default machine in Windows.

Check the machine for the following:

• The cover is not closed. Close the cover.

• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 79).

• No paper is loaded. Load paper (see "Loading paper in the tray" on page 34).

• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 63).

• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 63).

If a system error occurs, contact your service representative.

The connection cable between the computer and

the machine is not connected properly.

Disconnect the machine cable and reconnect it (see "Rear view" on page 19).

The connection cable between the computer and

the machine is defective.

If possible, attach the cable to another computer that is working properly and print a job.

You can also try using a different machine cable.

The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct

port. If the computer has more than one port, make sure that the machine is attached to

the correct one.

Printing problems

229

6. Troubleshooting

The machine does not

print.

The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.

The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.

The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a

system error. Contact a service representative.

The document size is so big that the hard disk

space of the computer is insufficient to access the

print job.

Get more hard disk space and print the document again.

The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.

The machine selects print

materials from the wrong

paper source.

The paper option that was selected in the

Printing Preferences may be incorrect.

For many software applications, the paper source selection is found under the Paper tab

within the Printing Preferences (see "Opening printing preferences" on page 46).

Select the correct paper source. See the printer driver help screen (see "Using help" on

page 47).

A print job is extremely

slow.

The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.

Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on

page 46). See the printer driver help screen (see "Using help" on page 47).

The paper size and the paper size settings do not

match.

Ensure that the paper size in the printer driver settings matches the paper in the tray.

Or, ensure that the paper size in the printer driver settings matches the paper selection

in the software application settings you use (see "Opening printing preferences" on

page 46).

Condition Possible cause Suggested solutions

Printing problems

230

6. Troubleshooting

The machine prints, but

the text is wrong,

garbled, or incomplete.

The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already

printed successfully. If possible, attach the cable and the machine to another computer

that you know works and try a print job. Finally, try a new machine cable.

The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected.

The software application is malfunctioning. Try printing a job from another application.

The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.

Pages print, but they are

blank.

The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.

If necessary, replace the toner cartridge.

• See "Redistributing toner" on page 62.

• See "Replacing the toner cartridge" on page 63.

The file may have blank pages. Check the file to ensure that it does not contain blank pages.

Some parts, such as the controller or the board,

may be defective.

Contact a service representative.

The machine does not

print PDF files correctly.

Some parts of graphics,

text, or illustrations are

missing.

Incompatibility between the PDF file and the

Acrobat products.

Printing the PDF file as an image may enable the file to print. Turn on Print As Image

from the Acrobat printing options.

It will take longer to print when you print a PDF file as an image.

The print quality of

photos is not good.

Images are not clear.

The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the

resolution will be reduced.

Condition Possible cause Suggested solutions

Printing problems

231

6. Troubleshooting

Before printing, the

machine emits vapor near

the output tray.

Using damp/wet paper can cause vapor [white

smoke] during printing.

This is not a problem. Just keep printing. If you are bothered by the smoke [vapor], then

replace the paper with fresh paper from an unopened ream.

The machine does not

print custom-sized paper,

such as billing paper.

Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see

"Opening printing preferences" on page 46).

The printed billing paper

is curled.

The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,

and set type to Thin (see "Opening printing preferences" on page 46).

Condition Possible cause Suggested solutions

232

6. Troubleshooting

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

Condition Suggested solutions

Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the

toner cartridge" on page 63).

• The paper may not meet paper specifications; for example, the paper may be too moist or rough.

• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn

the toner save mode off. See the help screen of the printer driver.

• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine

(see "Cleaning the machine" on page 71).

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

71). If these steps do not correct the problem, contact a service representative.

The top half of the paper is

printed lighter than the rest of

the paper

The toner might not adhere properly to this type of paper.

• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see

"Opening printing preferences" on page 46).

Printing quality problems

233

6. Troubleshooting

Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.

• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).

• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 71).

Dropouts If faded areas, generally rounded, occur randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.

• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening

printing preferences" on page 46).

If these steps do not correct the problem, contact a service representative.

White Spots If white spots appear on the page:

• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be

dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).

• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 71).

If these steps do not correct the problem, contact a service representative.

Condition Suggested solutions

AaBbCc

AaBbC

Printing quality problems

234

6. Troubleshooting

Vertical lines If black vertical streaks appear on the page:

• The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new

one (see "Replacing the toner cartridge" on page 63).

If white vertical streaks appear on the page:

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

71). If these steps do not correct the problem, contact a service representative.

Black or color background If the amount of background shading becomes unacceptable:

• Change to a lighter weight paper.

• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount

of background shading.

• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).

• Thoroughly redistribute the toner (see "Redistributing toner" on page 62).

Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 71).

• Check the paper type and quality.

• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).

Condition Suggested solutions

Printing quality problems

235

6. Troubleshooting

Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:

• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see

"Replacing the toner cartridge" on page 63).

• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after

a few more pages.

• The fusing assembly may be damaged. Contact a service representative.

Background scatter Background scatter results from bits of toner randomly distributed on the printed page.

• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that

the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams

on the reverse side. Printing on seams can cause problems.

Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 46).

• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application

or in Printing Preferences (see "Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example:

If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.

• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 62).

Toner particles are around bold

characters or pictures

The toner might not adhere properly to this type of paper.

• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see

"Opening printing preferences" on page 46).

• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging

can occur causing this copy quality problem.

Condition Suggested solutions

Printing quality problems

236

6. Troubleshooting

Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.

Page skew • Ensure that the paper is loaded properly.

• Check the paper type and quality.

• Ensure that the guides are not too tight or too loose against the paper stack.

Curl or wave • Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high temperature and humidity can cause paper curl.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Condition Suggested solutions

AaBb

AaBbC

Printing quality problems

237

6. Troubleshooting

Wrinkles or creases • Ensure that the paper is loaded properly.

• Check the paper type and quality.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 71).

Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 63).

• The machine may require repairing. Contact a service representative.

Condition Suggested solutions

Printing quality problems

238

6. Troubleshooting

Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 71).

• Check the paper type, thickness, and quality.

• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:

• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

• The paper may not meet paper specifications.

Horizontal stripes If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 63).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition Suggested solutions

Printing quality problems

239

6. Troubleshooting

Curl If the printed paper is curled or paper does not feed into the machine:

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see

"Opening printing preferences" on page 46).

•An unknown image

repetitively appears on a few

sheets

•Loose toner

•Light print or contamination

occurs

Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.

The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see

"Altitude adjustment" on page 184).

Condition Suggested solutions

240

6. Troubleshooting

Operating system problems

Common Windows problems

Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

Condition Suggested solutions

“File in Use” message appears

during installation.

Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.

“General Protection Fault”,

“Exception OE”, “Spool 32”, or

“Illegal Operation” messages

appear.

Close all other applications, reboot Windows and try printing again.

“Fail To Print”, “A printer

timeout error occurred”

message appear.

These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready

mode or after printing has completed, check the connection and/or whether an error has occurred.

Samsung Printer Experience is

not shown when you click more

settings.

Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.

Machine information is not

displayed when you click the

device in the Devices and

Printers.

Check the Printer properties. Click the Ports tab.

(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)

If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.

Operating system problems

241

6. Troubleshooting

Common Mac problems

Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.

Condition Suggested solutions

The machine does not print PDF files

correctly. Some parts of graphics, text, or

illustrations are missing.

Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.

It will take longer to print when you print a PDF file as an image.

Some letters are not displayed normally

during cover page printing.

Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on

the cover page.

When printing a document in Mac with

Acrovat Reader 6.0 or higher, colors print

incorrectly.

Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.

Operating system problems

242

6. Troubleshooting

Common Linux problems

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

condition Suggested solutions

There is no xsane nor simple-

scan applicatin on my Linux

machine.

For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using

download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for

Fedora).

Scanner can not be found via

network.

For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching

network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.

When printing more than one

copy, the second copy does not

print.

The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version

1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).

Unchecking the collate option

in the Print Dialog does not

work.

For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate

option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).

Printing always works with

duplex.

This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.

Printer is not added through

system’s printing utility.

The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/

bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)

Paper size and orientation are

disabled in the Print Dialog

when opening text files.

The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.

Printing produces divided

images.

This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the

command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.

Operating system problems

243

6. Troubleshooting

Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are used.

Problem Possible cause Solution

The PostScript file cannot be

printed

The PostScript driver may not be installed

correctly.

• Install the PostScript driver (see "Software Installation" on page 120).

• Print a configuration page and verify that the PS version is available for

printing.

• If the problem persists, contact a service representative.

Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.

A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software

application expected a setup or PostScript header file to be sent to the machine.

The optional tray is not

selected in the driver

The printer driver has not been configured to

recognize the optional tray.

Open the driver properties, select the Device Options tab, and set the tray option

(see "Setting Device Options" on page 65).

When printing a document in

Mac with Acrobat Reader 6.0 or

higher, colors print incorrectly

The resolution setting in the printer driver may

not be matched with the one in Acrobat Reader.

Make sure that the resolution setting in your printer driver matches the one in

Acrobat Reader.

244

Contact SAMSUNG worldwide

If you have any comments or questions regarding Samsung products, contact

the Samsung customer care center.

Country/Region Customer Care Center WebSite

ALGERIA 021 36 11 00 www.samsung.com/

n_africa/support

ARGENTINE 0800-555-SAMSUNG

(0800-555-7267)

www.samsung.com/

ar/support

ARMENIA 0-800-05-555 www.samsung.com/

support

AUSTRALIA 1300 362 603 www.samsung.com/

au/support

AUSTRIA

0800-SAMSUNG (0800-7267864)

[Only for Premium HA] 0800-

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[Only for Dealers] 0810-112233

www.samsung.com/

at/support

AZERBAIJAN 0-88-555-55-55 www.samsung.com/

support

BAHRAIN

8000-GSAM (8000-4726) www.samsung.com/

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cl/support

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cn/support

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Gratis desde cualquier parte del

país 01 8000 112 112 ó desde su

celular #SAM(726)

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support

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0180 6 SAMSUNG bzw.

0180 6 7267864*

[HHP] 0180 6 M SAMSUNG bzw.

0180 6 67267864* (*0,20 €/Anruf

aus dem dt. Festnetz, aus dem

Mobilfunk max. 0,60 €/Anruf)

www.samsung.com/

de/support

GEORGIA 0-800-555-555 www.samsung.com/

support

Country/Region Customer Care Center WebSite

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0302-200077

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7864) only from land line

(+30) 210 6897691 from mobile

and land line

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Contact SAMSUNG worldwide

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08001128888

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VIP care 7700)

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1800-88-9999

603-77137477 (Overseas

contact)

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(€ 0,10/Min)

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ae_ar/support (Arabic)

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800-7267

800-0101

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(Spanish)

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(English)

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1-800-10-7267864 [PLDT]

1-800-8-7267864 [Globe landline

and Mobile]

02-4222111 [Other landline]

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ph/support

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801-172-678* lub +48 22 607-93-

33 *

[HHP] 801-672-678* lub +48 22

607-93-33*

* (koszt połączenia według taryfy

operatora)

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pl/support

PORTUGAL 808 20 7267 www.samsung.com/

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(English)

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www.samsung.com/

ae_ar/support (Arabic)

REUNION 262508869 www.samsung.com/

support

RWANDA 9999 www.samsung.com/

support

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08008 726 78 64 (08008

SAMSUNG )

Apel GRATUIT

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ro/support

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555-55-88)

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8002474357 www.samsung.com/

sa/support

www.samsung.com/

sa_en/support

(English)/

Country/Region Customer Care Center WebSite

Contact SAMSUNG worldwide

250

Contact SAMSUNG worldwide

SENEGAL 800-00-0077 www.samsung.com/

africa_fr/support

SERBIA 011 321 6899 www.samsung.com/

rs/support

SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/

sg/support

SLOVENIA 080 697 267 (brezplačna številka)

090 726 786 (0,39 EUR/min)

www.samsung.com/

rs/si

SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com/

sk/support

SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/

support

SPAIN 0034902172678

[HHP] 0034902167267

www.samsung.com/

es/support

SRI LANKA 94117540540 www.samsung.com/

support

SUDAN 1969 www.samsung.com/

support

SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/

se/support

Country/Region Customer Care Center WebSite

SWITZERLAND

0800 726 78 64 (0800-SAMSUNG) www.samsung.com/

ch/support (German)

www.samsung.com/

ch_fr/support (French)

SYRIA

18252273 www.samsung.com/

levant/support

(English)

TADJIKISTAN 8-10-800-500-55-500 www.samsung.com/

support

TAIWAN 0800-329999 www.samsung.com/

tw/support

TANZANIA 0800 755 755

0685 889 900

www.samsung.com/

support

THAILAND 0-2689-3232,

1800-29-3232

www.samsung.com/

th/support

TRINIDAD &

TOBAGO

1-800-SAMSUNG (726-7864) www.samsung.com/

latin/support

(Spanish)

www.samsung.com/

latin_en/support

(English)

TURKEY 444 77 11 www.samsung.com/

tr/support

Country/Region Customer Care Center WebSite

Contact SAMSUNG worldwide

251

Contact SAMSUNG worldwide

TUNISIA 80-1000-12 www.samsung.com/

n_africa/support

U.A.E

800-SAMSUNG (800 -726 7864) www.samsung.com/

ae/support (English)

www.samsung.com/

ae_ar/support (Arabic)

UK 0330 SAMSUNG (7267864) www.samsung.com/

uk/support

U.S.A

-Consummer

Electonics

1-800-SAMSUNG (726-7864) www.samsung.com/

us/support

U.S.A

(Mobile Phones)

1-800-SAMSUNG (72-6786)

[HHP] 1-888-987-HELP(4357)

www.samsung.com/

us/support

UGANDA 0800 300 300 www.samsung.com/

support

UKRAINE

0-800-502-000 www.samsung.com/

ua/support (Ukrainian)

www.samsung.com/

ua_ru/support

(Russian)

Country/Region Customer Care Center WebSite

URUGUAY

000- 405-437-33 www.samsung.com/

latin/support(Spanish)

www.samsung.com/

latin_en/

support(English)

UZBEKISTAN 8-10-800-500-55-500 (GSM:

7799)

www.samsung.com/

support

VENEZUELA 0-800-SAMSUNG (726-7864) www.samsung.com/

ve/support

VIETNAM 1800 588 889 www.samsung.com/

vn/support

ZAMBIA 0211 350370 www.samsung.com/

support

Country/Region Customer Care Center WebSite

252

Glossary

The following glossary helps you get familiar with the product by

understanding the terminologies commonly used with printing as well as

mentioned in this user’s guide.

802.11

802.11 is a set of standards for wireless local area network (WLAN)

communication, developed by the IEEE LAN/MAN Standards Committee (IEEE

802).

802.11b/g/n

802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b

supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150

Mbps. 802.11b/g/n devices may occasionally suffer interference from

microwave ovens, cordless telephones, and Bluetooth devices.

Access point

Access Point or Wireless Access Point (AP or WAP) is a device that connects

wireless communication devices together on wireless local area networks

(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.

ADF

An Automatic Document Feeder (ADF) is a scanning unit that will automatically

feed an original sheet of paper so that the machine can scan some amount of the

paper at once.

AppleTalk

AppleTalk is a proprietary suite of protocols developed by Apple, Inc for

computer networking. It was included in the original Mac (1984) and is now

deprecated by Apple in favor of TCP/IP networking.

BIT Depth

A computer graphics term describing the number of bits used to represent the

color of a single pixel in a bitmapped image. Higher color depth gives a broader

range of distinct colors. As the number of bits increases, the number of possible

colors becomes impractically large for a color map. 1-bit color is commonly

called as monochrome or black and white.

BMP

A bitmapped graphics format used internally by the Microsoft Windows

graphics subsystem (GDI), and used commonly as a simple graphics file format

on that platform.

Glossary

253

Glossary

BOOTP

Bootstrap Protocol. A network protocol used by a network client to obtain its IP

address automatically. This is usually done in the bootstrap process of

computers or operating systems running on them. The BOOTP servers assign

the IP address from a pool of addresses to each client. BOOTP enables 'diskless

workstation' computers to obtain an IP address prior to loading any advanced

operating system.

CCD

Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD

Locking mechanism is also used to hold the CCD module to prevent any damage

when you move the machine.

Collation

Collation is a process of printing a multiple-copy job in sets. When collation is

selected, the device prints an entire set before printing additional copies.

Control Panel

A control panel is a flat, typically vertical, area where control or monitoring

instruments are displayed. They are typically found in front of the machine.

Coverage

It is the printing term used for a toner usage measurement on printing. For

example, 5% coverage means that an A4 sided paper has about 5% image or text

on it. So, if the paper or original has complicated images or lots of text on it, the

coverage will be higher and at the same time, a toner usage will be as much as

the coverage.

CSV

Comma Separated Values (CSV). A type of file format, CSV is used to exchange

data between disparate applications. The file format, as it is used in Microsoft

Excel, has become a de facto standard throughout the industry, even among

non-Microsoft platforms.

DADF

A Duplex Automatic Document Feeder (DADF) is a scanning unit that will

automatically feed and turn over an original sheet of paper so that the machine

can scan on both sides of the paper.

Default

The value or setting that is in effect when taking a printer out of its box state,

reset, or initialized.

Glossary

254

Glossary

DHCP

A Dynamic Host Configuration Protocol (DHCP) is a client-server networking

protocol. A DHCP server provides configuration parameters specific to the DHCP

client host requesting, generally, information required by the client host to

participate on an IP network. DHCP also provides a mechanism for allocation of

IP addresses to client hosts.

DIMM

Dual Inline Memory Module (DIMM), a small circuit board that holds memory.

DIMM stores all the data within the machine like printing data, received fax data.

DLNA

The Digital Living Network Alliance (DLNA) is a standard that allows devices on

a home network to share information with each other across the network.

DNS

The Domain Name Server (DNS) is a system that stores information associated

with domain names in a distributed database on networks, such as the Internet.

Dot Matrix Printer

A dot matrix printer refers to a type of computer printer with a print head that

runs back and forth on the page and prints by impact, striking an ink-soaked

cloth ribbon against the paper, much like a typewriter.

DPI

Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and

printing. Generally, higher DPI results in a higher resolution, more visible detail

in the image, and a larger file size.

DRPD

Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company

service which enables a user to use a single telephone line to answer several

different telephone numbers.

Duplex

A mechanism that will automatically turn over a sheet of paper so that the

machine can print (or scan) on both sides of the paper. A printer equipped with

a Duplex Unit can print on both sides of paper during one print cycle.

Duty Cycle

Duty cycle is the page quantity which does not affect printer performance for a

month. Generally the printer has the lifespan limitation such as pages per year.

The lifespan means the average capacity of print-outs, usually within the

warranty period. For example, if the duty cycle is 48,000 pages per month

assuming 20 working days, a printer limits 2,400 pages a day.

Glossary

255

Glossary

ECM

Error Correction Mode (ECM) is an optional transmission mode built into Class 1

fax machines or fax modems. It automatically detects and corrects errors in the

fax transmission process that are sometimes caused by telephone line noise.

Emulation

Emulation is a technique of one machine obtaining the same results as another.

An emulator duplicates the functions of one system with a different system, so

that the second system behaves like the first system. Emulation focuses on exact

reproduction of external behavior, which is in contrast to simulation, which

concerns an abstract model of the system being simulated, often considering its

internal state.

Ethernet

Ethernet is a frame-based computer networking technology for local area

networks (LANs). It defines wiring and signaling for the physical layer, and frame

formats and protocols for the media access control (MAC)/data link layer of the

OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most

widespread LAN technology in use during the 1990s to the present.

EtherTalk

A suite of protocols developed by Apple Computer for computer networking. It

was included in the original Mac (1984) and is now deprecated by Apple in favor

of TCP/IP networking.

FDI

Foreign Device Interface (FDI) is a card installed inside the machine to allow a

third party device such as a coin operated device or a card reader. Those devices

allow the pay-for-print service on your machine.

FTP

A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files

over any network that supports the TCP/IP protocol (such as the Internet or an

intranet).

Fuser Unit

The part of a laser printer that fuses the toner onto the print media. It consists of

a heat roller and a pressure roller. After toner is transferred onto the paper, the

fuser unit applies heat and pressure to ensure that the toner stays on the paper

permanently, which is why paper is warm when it comes out of a laser printer.

Glossary

256

Glossary

Gateway

A connection between computer networks, or between a computer network

and a telephone line. It is very popular, as it is a computer or a network that

allows access to another computer or network.

Grayscale

A shade of gray that represent light and dark portions of an image when color

images are converted to grayscale; colors are represented by various shades of

gray.

Halftone

An image type that simulates grayscale by varying the number of dots. Highly

colored areas consist of a large number of dots, while lighter areas consist of a

smaller number of dots.

Mass storage device (HDD)

Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is

a non-volatile storage device which stores digitally-encoded data on rapidly

rotating platters with magnetic surfaces.

IEEE

The Institute of Electrical and Electronics Engineers (IEEE) is an international

non-profit, professional organization for the advancement of technology

related to electricity.

IEEE 1284

The 1284 parallel port standard was developed by the Institute of Electrical and

Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector

type on the end of the parallel cable that attaches to the peripheral (for example,

a printer).

Intranet

A private network that uses Internet Protocols, network connectivity, and

possibly the public telecommunication system to securely share part of an

organization's information or operations with its employees. Sometimes the

term refers only to the most visible service, the internal website.

IP address

An Internet Protocol (IP) address is a unique number that devices use in order to

identify and communicate with each other on a network utilizing the Internet

Protocol standard.

Glossary

257

Glossary

IPM

The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM

rate indicates the number of single-sided sheets a printer can complete within

one minute.

IPP

The Internet Printing Protocol (IPP) defines a standard protocol for printing as

well as managing print jobs, media size, resolution, and so forth. IPP can be used

locally or over the Internet to hundreds of printers, and also supports access

control, authentication, and encryption, making it a much more capable and

secure printing solution than older ones.

IPX/SPX

IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a

networking protocol used by the Novell NetWare operating systems. IPX and

SPX both provide connection services similar to TCP/IP, with the IPX protocol

having similarities to IP, and SPX having similarities to TCP. IPX/SPX was

primarily designed for local area networks (LANs), and is a very efficient protocol

for this purpose (typically its performance exceeds that of TCP/IP on a LAN).

ISO

The International Organization for Standardization (ISO) is an international

standard-setting body composed of representatives from national standards

bodies. It produces world-wide industrial and commercial standards.

ITU-T

The International Telecommunication Union is an international organization

established to standardize and regulate international radio and

telecommunications. Its main tasks include standardization, allocation of the

radio spectrum, and organizing interconnection arrangements between

different countries to allow international phone calls. A -T out of ITU-T indicates

telecommunication.

ITU-T No. 1 chart

Standardized test chart published by ITU-T for document facsimile

transmissions.

JBIG

Joint Bi-level Image Experts Group (JBIG) is an image compression standard with

no loss of accuracy or quality, which was designed for compression of binary

images, particularly for faxes, but can also be used on other images.

JPEG

Joint Photographic Experts Group (JPEG) is a most commonly used standard

method of lossy compression for photographic images. It is the format used for

storing and transmitting photographs on the World Wide Web.

Glossary

258

Glossary

LDAP

The Lightweight Directory Access Protocol (LDAP) is a networking protocol for

querying and modifying directory services running over TCP/IP.

LED

A Light-Emitting Diode (LED) is a semiconductor device that indicates the status

of a machine.

MAC address

Media Access Control (MAC) address is a unique identifier associated with a

network adapter. MAC address is a unique 48-bit identifier usually written as 12

hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address

is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,

and used as an aid for routers trying to locate machines on large networks.

MFP

Multi Function Peripheral (MFP) is an office machine that includes the following

functionality in one physical body, so as to have a printer, a copier, a fax, a

scanner and etc.

Modified Huffman (MH) is a compression method for decreasing the amount of

data that needs to be transmitted between the fax machines to transfer the

image recommended by ITU-T T.4. MH is a codebook-based run-length

encoding scheme optimized to efficiently compress white space. As most faxes

consist mostly of white space, this minimizes the transmission time of most

faxes.

MMR

Modified Modified READ (MMR) is a compression method recommended by ITU-

T T.6.

Modem

A device that modulates a carrier signal to encode digital information, and also

demodulates such a carrier signal to decode transmitted information.

Modified Read (MR) is a compression method recommended by ITU-T T.4. MR

encodes the first scanned line using MH. The next line is compared to the first,

the differences determined, and then the differences are encoded and

transmitted.

Glossary

259

Glossary

NetWare

A network operating system developed by Novell, Inc. It initially used

cooperative multitasking to run various services on a PC, and the network

protocols were based on the archetypal Xerox XNS stack. Today NetWare

supports TCP/IP as well as IPX/SPX.

OPC

Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for

print using a laser beam emitted from a laser printer, and it is usually green or

rust colored and has a cylinder shape.

An imaging unit containing a drum slowly wears the drum surface by its usage

in the printer, and it should be replaced appropriately since it gets worn from

contact with the cartridge development brush, cleaning mechanism, and paper.

Originals

The first example of something, such as a document, photograph or text, etc,

which is copied, reproduced or translated to produce others, but which is not

itself copied or derived from something else.

OSI

Open Systems Interconnection (OSI) is a model developed by the International

Organization for Standardization (ISO) for communications. OSI offers a

standard, modular approach to network design that divides the required set of

complex functions into manageable, self-contained, functional layers. The layers

are, from top to bottom, Application, Presentation, Session, Transport, Network,

Data Link and Physical.

PABX

A private automatic branch exchange (PABX) is an automatic telephone

switching system within a private enterprise.

PCL

Printer Command Language (PCL) is a Page Description Language (PDL)

developed by HP as a printer protocol and has become an industry standard.

Originally developed for early inkjet printers, PCL has been released in varying

levels for thermal, dot matrix printer, and laser printers.

PDF

Portable Document Format (PDF) is a proprietary file format developed by

Adobe Systems for representing two dimensional documents in a device

independent and resolution independent format.

Glossary

260

Glossary

PostScript

PostScript (PS) is a page description language and programming language used

primarily in the electronic and desktop publishing areas. - that is run in an

interpreter to generate an image.

Printer Driver

A program used to send commands and transfer data from the computer to the

printer.

Print Media

The media like paper, envelopes, labels, and transparencies which can be used

in a printer, a scanner, a fax or, a copier.

PPM

Pages Per Minute (PPM) is a method of measurement for determining how fast

a printer works, meaning the number of pages a printer can produce in one

minute.

PRN file

An interface for a device driver, this allows software to interact with the device

driver using standard input/output system calls, which simplifies many tasks.

Protocol

A convention or standard that controls or enables the connection,

communication, and data transfer between two computing endpoints.

See PostScript.

PSTN

The Public-Switched Telephone Network (PSTN) is the network of the world's

public circuit-switched telephone networks which, on industrial premises, is

usually routed through the switchboard.

RADIUS

Remote Authentication Dial In User Service (RADIUS) is a protocol for remote

user authentication and accounting. RADIUS enables centralized management

of authentication data such as usernames and passwords using an AAA

(authentication, authorization, and accounting) concept to manage network

access.

Resolution

The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,

the greater the resolution.

Glossary

261

Glossary

SMB

Server Message Block (SMB) is a network protocol mainly applied to share files,

printers, serial ports, and miscellaneous communications between nodes on a

network. It also provides an authenticated Inter-process communication

mechanism.

SMTP

Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions

across the Internet. SMTP is a relatively simple, text-based protocol, where one

or more recipients of a message are specified, and then the message text is

transferred. It is a client-server protocol, where the client transmits an email

message to the server.

SSID

Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All

wireless devices in a WLAN use the same SSID in order to communicate with

each other. The SSIDs are case-sensitive and have a maximum length of 32

characters.

Subnet Mask

The subnet mask is used in conjunction with the network address to determine

which part of the address is the network address and which part is the host

address.

TCP/IP

The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of

communications protocols that implement the protocol stack on which the

Internet and most commercial networks run.

TCR

Transmission Confirmation Report (TCR) provides details of each transmission

such as job status, transmission result and number of pages sent. This report can

be set to print after each job or only after failed transmissions.

TIFF

Tagged Image File Format (TIFF) is a variable-resolution bitmapped image

format. TIFF describes image data that typically come from scanners. TIFF

images make use of tags, keywords defining the characteristics of the image that

is included in the file. This flexible and platform-independent format can be

used for pictures that have been made by various image processing

applications.

Toner Cartridge

A kind of bottle or container used in a machine like a printer which contains

toner. Toner is a powder used in laser printers and photocopiers, which forms

the text and images on the printed paper. Toner can be fused by by a

combination of heat/pressure from the fuser, causing it to bind to the fibers in

the paper.

Glossary

262

Glossary

TWAIN

An industry standard for scanners and software. By using a TWAIN-compliant

scanner with a TWAIN-compliant program, a scan can be initiated from within

the program. It is an image capture API for Microsoft Windows and Apple Mac

operating systems.

UNC Path

Uniform Naming Convention (UNC) is a standard way to access network shares

in Window NT and other Microsoft products. The format of a UNC path is:

\\<servername>\<sharename>\<Additional directory>

URL

Uniform Resource Locator (URL) is the global address of documents and

resources on the Internet. The first part of the address indicates what protocol to

use, the second part specifies the IP address or the domain name where the

resource is located.

USB

Universal Serial Bus (USB) is a standard that was developed by the USB

Implementers Forum, Inc., to connect computers and peripherals. Unlike the

parallel port, USB is designed to concurrently connect a single computer USB

port to multiple peripherals.

Watermark

A watermark is a recognizable image or pattern in paper that appears lighter

when viewed by transmitted light. Watermarks were first introduced in Bologna,

Italy in 1282; they have been used by papermakers to identify their product, and

also on postage stamps, currency, and other government documents to

discourage counterfeiting.

WEP

Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to

provide the same level of security as that of a wired LAN. WEP provides security

by encrypting data over radio so that it is protected as it is transmitted from one

end point to another.

WIA

Windows Imaging Architecture (WIA) is an imaging architecture that is originally

introduced in Windows Me and Windows XP. A scan can be initiated from within

these operating systems by using a WIA-compliant scanner.

WPA

Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)

computer networks, which was created to improve upon the security features of

WEP.

Glossary

263

Glossary

WPA-PSK

WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or

home users. A shared key, or password, is configured in the wireless access point

(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique

key for each session between a wireless client and the associated WAP for more

advanced security.

WPS

The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home

network. If your wireless access point supports WPS, you can configure the

wireless network connection easily without a computer.

XPS

XML Paper Specification (XPS) is a specification for a Page Description Language

(PDL) and a new document format, which has benefits for portable document

and electronic document, developed by Microsoft. It is an XML-based

specification, based on a new print path and a vector-based device-

independent document format.

264

Index

accessories

installing 65

ordering 58

AirPrint 161, 163

AnyWeb Print 205

buttons

eco 20

print screen 20

cleaning

inside 72

outside 71

pickup roller 74

cleaning a machine 71

control panel 20

convention 10

default settings

tray setting 43

device options 65

direct printing utility 196

driver installation

Unix 135

eco printing 48

entering character 185

error message 92

favorites settings, for printing 47

features 5

machine features 168

print media feature 99

general icons 10

general settings 174

glossary 252

google cloud printing 166

jam

clearing paper 79

tips for avoiding paper jams 78

layout 171

Linux

common Linux problems 242

driver installation for network connected

134

driver installation for USB cable connected

123

driver reinstallation for USB cable connected

124

printer properties 199

printing 199

system requirements 103

using SetIP 129

paper in multi-purpose (or manual feeder)

tray 36

paper in the tray1 34

paper in the tray1 / optional trays 34

special media 37

Index

265

Index

Mac

common Mac problems 241

driver installation for network connected

134

driver installation for USB cable connected

121

driver reinstallation for USB cable connected

122

printing 197

system requirements 103

using SetIP 128

machine overview

front view 18

rear view 19

maintenance parts 59

memory

memory upgrading 67

admin setup 182

direct usb 180

emulation 177

information 170

job management 181

menu map 170

menu overview 26

multi-purpose (or manual feeder) tray

loading 36

tips on using 36

using special media 37

network

driver installation

Linux 134

Mac 134

UNIX 135

Windows 130

general setup 179

installing environment 105

introducing network programs 126

IPv6 configuration 137

SetIP program 127, 128, 129, 146

wired network setup 127

wireless network setup 139

numeric keypad 20

n-up printing

Mac 197

optional tray 58

ordering 58

output support 44

overlay printing

create 192

delete 193

print 193

paper 172

placing a machine

adjusting the altitude 184

postScript driver

troubleshooting 243

mobile OS 160

mobileprint 160

print media

card stock 42

envelope 38

labels 41

output support 99

preprinted paper 42

Index

266

Index

setting the paper size 43

setting the paper type 43

special media 37

printer preferences

Linux 199

printer status

general information 216

printing

changing the default print settings 186

Linux 199

Mac 197

multiple pages on one sheet of paper

Mac 197

printing a document

Windows 45

printing on both sides of paper

Mac 198

printing to a file 187

setting as a default machine 186

special printer features 188

UNIX 200

using direct printing utility 196

printing a document

Linux 199

Mac 197

UNIX 200

printing feature 186

problem

operating system problems 240

problems

paper feeding problems 226

power problems 227

printing problems 228

printing quality problems 232

regulatiory information 106

safety

information 11

symbols 11

samsung cloud printing 164

samsung printer experience 218

Samsung Printer Status 216

secure printing 50

service contact numbers 244

SetIP program 127, 146

Special features 183

specifications 97

print media 99

status 20

supplies

available supplies 57

estimated toner cartridge life 61

monitoring the supplies life 69

ordering 57

replacing toner cartridge 63

SyncThru Web Service

general information 207

SyncThru™ Web Service 207

toner cartridge

estimated life 61

handling instructions 60

non-Samsung and refilled 60

redistributing toner 62

replacing the cartridge 63

storing 60

tray

adjusting the width and length 32

Index

267

Index

changing the tray size 32

loading paper in multi-purpose (or manual

feeder) tray 36

ordering an optional tray 58

setting the paper size and type 43

understanding the status LED 90

UNIX

driver installation for network connected

135

printing 200

Unix

system requirements 104

USB cable

driver installation 22, 24, 121, 123

driver reinstallation 122, 124

USB flash memory

data backup 53

managing 53

USB memory device

printing 52

using help 47, 198

watermark

create 191

delete 191

edit 191

Windows

common Windows problems 240

driver installation for network connected

130

driver installation for USB cable connected

22, 24

system requirements 102

using SetIP 127, 146

wireless

WPS

disconnecting 140, 141

wireless network

network cable 145

Samsung Electronics Co SLM4030ND Printer User Manual

Samsung Electronics Co Ltd Printer

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