Broadcom BRCM1051 802.11g/Draft 802.11n WLAN + BT PCI-E User Manual 2 of 3

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SETUP GUIDE

Regulatory model: P08T Regulatory type: P08T001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and

tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or

death.

This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of

Rovi Corporation. Reverse engineering and disassembly are prohibited.

__________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Solution Station, and DellConnect are trademarks of Dell Inc.; Intel

is a registered trademark and

Atom

is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and

the

Windows

start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;

Blu-ray Disc is a trademark of the Blu-ray Disc Association.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names

or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

October 2010 P/N KFPFD Rev. A00

Setting Up Your Laptop . . . . . . . . . . . .5

Before Setting Up Your Computer . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . 6

Press the Power Button . . . . . . . . . . . . . . . 7

Set Up Microsoft Windows . . . . . . . . . . . .8

Create System Recovery Media

(Recommended). . . . . . . . . . . . . . . . . . . . . 9

Install the SIM Card (Optional) . . . . . . . . 10

Enable or Disable Wireless (Optional). . . 14

Connect to the Internet (Optional). . . . . 17

User Interface Modes. . . . . . . . . . . . . . . . 19

Set Up the Tablet Mode . . . . . . . . . . . . . .20

Using Your Inspiron Laptop. . . . . . . 22

Right View Features . . . . . . . . . . . . . . . . .22

Left View Features . . . . . . . . . . . . . . . . . .24

Status Lights and Indicators. . . . . . . . . . .26

Disabling Battery Charging . . . . . . . . . . . 27

Computer Base and Keyboard

Features. . . . . . . . . . . . . . . . . . . . . . . . . . .28

Touch Pad Gestures . . . . . . . . . . . . . . . . .30

Multimedia Control Keys . . . . . . . . . . . . .32

Display Features . . . . . . . . . . . . . . . . . . . .34

Using the Touch Screen. . . . . . . . . . . . . .36

Software Features. . . . . . . . . . . . . . . . . . .40

Dell DataSafe Online Backup. . . . . . . . . . 41

Free Fall Sensor. . . . . . . . . . . . . . . . . . . . . 41

Solving Problems . . . . . . . . . . . . . . . 42

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . .42

Touch Screen Problems. . . . . . . . . . . . . .43

Network Problems . . . . . . . . . . . . . . . . . .44

Power Problems . . . . . . . . . . . . . . . . . . . .44

Contents

Memory Problems . . . . . . . . . . . . . . . . . .46

Lockups and Software Problems . . . . . .46

Using Support Tools . . . . . . . . . . . . . 49

Dell Support Center . . . . . . . . . . . . . . . . .49

My Dell Downloads . . . . . . . . . . . . . . . . .50

System Messages . . . . . . . . . . . . . . . . . . .50

Hardware Troubleshooter . . . . . . . . . . . . 53

Dell Diagnostics . . . . . . . . . . . . . . . . . . . .53

Restoring Your Operating

System . . . . . . . . . . . . . . . . . . . . . . . . 58

System Restore. . . . . . . . . . . . . . . . . . . . .59

Dell DataSafe Local Backup. . . . . . . . . . .60

System Recovery Media . . . . . . . . . . . . . .63

Dell Factory Image Restore . . . . . . . . . . .64

Getting Help. . . . . . . . . . . . . . . . . . . . 66

Technical Support and Customer

Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

DellConnect . . . . . . . . . . . . . . . . . . . . . . . 67

Online Services. . . . . . . . . . . . . . . . . . . . .68

Automated Order-Status Service . . . . . .69

Product Information. . . . . . . . . . . . . . . . .69

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . .70

Before You Call. . . . . . . . . . . . . . . . . . . . . 72

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 74

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . 76

Specifications . . . . . . . . . . . . . . . . . . 78

Appendix. . . . . . . . . . . . . . . . . . . . . . . 83

Information for NOM, or Official

Mexican Standard (Only for Mexico). . . .83

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 84

This section provides information about

setting up your Dell™ Inspiron™ laptop.

Before Setting Up Your

Computer

When positioning your computer, ensure that

you allow easy access to a power source,

adequate ventilation, and a level surface to

place your computer.

Restricting airflow around your laptop may

cause it to overheat. To prevent overheating

ensure that you leave at least 10.2 cm

(4 inches) at the back of the computer and

a minimum of 5.1 cm (2 inches) on all other

sides. You should never place your computer

in an enclosed space, such as a cabinet or

drawer when it is powered on.

WARNING: Do not block, push objects

into, or allow dust to accumulate in

the air vents. Do not place your Dell

computer in a low-airflow environment,

such as a closed briefcase, or on fabric

surfaces, such as carpets or rugs, while

it is powered on. Restricting the airflow

can damage the computer, deteriorate

the computer performance, or cause

a fire. The computer turns on the fan

when the computer gets hot. Fan

noise is normal and does not indicate a

problem with the fan or the computer.

CAUTION: Placing or stacking heavy

or sharp objects on the computer may

result in permanent damage to the

computer.

Setting Up Your Laptop

INSPIRON

Setting Up Your Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into an electrical outlet or surge

protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power

connectors and power strips vary among countries. Using an incompatible cable or

improperly connecting the cable to a power strip or electrical outlet may cause fire or

permanent damage to your computer.

Press the Power Button

Setting Up Your Laptop

Set Up Microsoft Windows

To set up Microsoft® Windows® for the first time, follow the instructions on the screen. These

steps are mandatory and may take some time to complete. The Windows setup screens

will take you through several procedures including accepting license agreements, setting

preferences, and setting up an Internet connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render

your computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download

and install the latest BIOS and drivers for your computer available at support.dell.com.

NOTE: For more information on the operating system and features, go to

support.dell.com/MyNewDell.

Create System Recovery

Media (Recommended)

NOTE: It is recommended that you create

system recovery media as soon as you

set up Microsoft Windows.

NOTE: Your computer does not have an

internal optical drive. Use an optional

external optical drive or any external

storage device for procedures that

involve discs.

The system recovery media can be used to

restore your computer to the operating state

it was in when you purchased the computer,

while preserving data files (without the need

of the Operating System disc). You can use

the system recovery media if changes to

the hardware, software, drivers, or other

system settings have left the computer in an

undesirable operating state.

You will require the following to create the

system recovery media:

Dell DataSafe Local Backup•

USB key with a minimum capacity of 8 GB •

or DVD-R/DVD+R/Blu-ray Disc™

NOTE: Dell DataSafe Local Backup does

not support rewritable discs.

To create system recovery media:

Ensure that the AC adapter is connected 1.

(see “Connect the AC Adapter” on page 6).

Insert the disc or USB key in the computer.2.

Click 3. Start → All Programs→ Dell

DataSafe Local Backup.

Click 4. Create Recovery Media.

Follow the instructions on the screen.5.

NOTE: For information on restoring

your operating system using the system

recovery media, see “System Recovery

Media” on page 63.

Setting Up Your Laptop

Slide the SIM card into the SIM card slot.3.

Replace the label door.4.

Turn on your computer.5.

1SIM card slot

2SIM card

Install the SIM Card (Optional)

Installing a Subscriber Identity Module (SIM) card in your computer allows you to connect to the

Internet. To access the Internet, you must be within the network of your cellular service provider.

To install the SIM card:

Turn off your computer.1.

Slide the label door off the computer base. 2.

1label door

Setting Up Your Laptop

To remove the SIM card, press the release notch and slide the SIM card out of the SIM card slot.

1release notch

Setting Up Your Laptop

Enable or Disable Wireless (Optional) To enable or disable wireless:

Ensure that your computer is turned on.1.

Press the wireless key 2. on the function key row on the keyboard.

The current status of the wireless radios appears on the screen.

Wireless enabled

Wireless disabled

Press the wireless key 3. again to switch between the wireless enabled or disabled states.

NOTE: The wireless key allows you to quickly turn off wireless radios (Wi-Fi and

Bluetooth®), such as when you are asked to disable all wireless radios on an airplane flight.

Setting Up Your Laptop

Connect to the Internet

(Optional)

NOTE: Your laptop does not have an

integrated network connector.

Setting Up a Wired Connection

If you are using a dial-up connection, •

connect the telephone line to the optional

external USB modem and to the telephone

wall connector before you set up your

Internet connection.

If you are using a DSL or cable/satellite •

modem connection, contact your ISP

or cellular telephone service for setup

instructions.

To complete setting up your wired Internet

connection, follow the instructions in “Setting

Up Your Internet Connection” on page 18.

Setting Up a Wireless Connection

NOTE: To set up your wireless router,

see the documentation that shipped with

your router.

Before you can use your wireless Internet

connection, you need to connect to your

wireless router.

To set up your connection to a wireless

router:

Ensure that wireless is enabled on your 1.

computer (see “Enable or Disable Wireless”

on page 14).

Save and close any open files, and exit any 2.

open programs.

Click 3. Start → Control Panel.

In the search box, type 4. network, and

then click Network and Sharing Center→

Connect to a network.

Follow the instructions on the screen to 5.

complete the setup.

CAUTION: Blocking the wireless antennas may affect the performance of the wireless

connection.

1wireless antenna location

Setting Up Your Laptop

User Interface Modes

Your Inspiron laptop can be used in three different modes. Each mode has a different user

interface that changes automatically.

Standard Mode — This is the default mode. In this mode, the laptop displays the Microsoft

Windows desktop.

Tablet Mode — In this mode, the duo Stage user interface launches (see “duo Stage” on

page 36). For more information on Tablet Mode, see the Inspiron duo Tablet User’s Guide at

support.dell.com/manuals. To set up your laptop in Tablet Mode, see “Set Up the Tablet Mode”

on page 20.

Docked Mode — In this mode, the docked tablet launches the duo Station user interface.

For more information, see the Inspiron duo Audio Station User’s Guide at

support.dell.com/manuals. To set up your laptop in Docked Mode, first set the laptop to

Tablet Mode and then dock the tablet on the Inspiron duo Audio Station.

Setting Up Your Internet

Connection

ISPs and ISP offerings vary by country.

Contact your ISP for offerings available in

your country.

If you cannot connect to the Internet but

have successfully connected in the past, the

ISP might have a service outage. Contact

your ISP to check the service status, or try

connecting again later.

Have your ISP information ready. If you do

not have an ISP, the Connect to the Internet

wizard can help you get one.

To set up your Internet connection:

Save and close any open files, and exit any 1.

open programs.

Click 2. Start → Control Panel.

In the search box, type 3. network, and

then click Network and Sharing Center→

Set up a new connection or network→

Connect to the Internet.

The Connect to the Internet window

appears.

NOTE: If you do not know which type

of connection to select, click Help me

choose or contact your ISP.

Follow the instructions on the screen and 4.

use the setup information provided by your

ISP to complete the setup.

Setting Up Your Laptop

Set Up the Tablet Mode

Your Inspiron laptop can also be set to work

in Tablet Mode.

Open the display.1. Push the display panel from the top and 2.

rotate it 180 degrees clockwise.

Close the display.3.

The duo Stage user interface will be

activated automatically in Tablet Mode. For

more information on Tablet Mode, see the

Inspiron duo Tablet User’s Guide at

support.dell.com/manuals.

22 23

Using Your Inspiron Laptop

This section provides information about the features available on your Inspiron laptop.

Right View Features

1 Power/battery status light — Indicates the power and the battery charge status.

For more information on the power/battery status light, see “Status Lights and Indicators”

on page 26.

2 Hard drive activity light — Turns on when the computer reads or writes data. A solid

white light indicates hard drive activity.

CAUTION: To avoid loss of data, never turn off the computer when the hard drive

activity light is on.

3 Power button — Turns the computer on or off when pressed.

4 Right Speaker — Provides stereo quality sound.

INSPIRON

Using Your Inspiron Laptop

Left View Features

1542 3

1 AC adapter connector — Connects to the AC adapter to power the computer and

charge the battery.

2 Audio-out/Headphone connector — Connects to a pair of headphones or to a

powered speaker or sound system.

3 Connector covers (2) — Covers the USB connectors and the audio-out/headphone

connector.

4 USB 2.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard,

printer, external drive, or MP3 player.

5 Left speaker — Provides stereo quality sound.

Using Your Inspiron Laptop

Status Lights and Indicators

Power/Battery Status Light

Indicator light status Computer state(s) Battery charge level

AC adapter solid white on

standby/off/hibernate

0-100%

<= 98%

breathing white standby > 98%

off off/hibernate > 98%

Battery solid white on >= 10%

solid amber on/standby < 10%

breathing white standby >= 10%

off off/hibernate 0-100%

NOTE: The battery is charging when the computer is powered using the AC adapter.

NOTE: For information on power problems, see “Power Problems” on page 44.

Disabling Battery Charging

You may be required to disable the battery charging feature while on an airplane flight. To

quickly disable the battery charging feature:

Ensure that your computer is turned on.1.

Press the battery health meter key 2. on the function key row on the keyboard.

In the 3. Battery Life tab, select the Disable battery charging check box.

NOTE: Battery charging can also be disabled in the System Setup (BIOS) utility.

Using Your Inspiron Laptop

Computer Base and Keyboard Features

1Function key row — The wireless enable or disable key , brightness increase and

decrease keys, multimedia keys, and the touch pad enable or disable key , are

located in this row.

For more information on the multimedia keys, see “Multimedia Control Keys” on page 32.

2 Caps Lock status light — Turns on when Caps Lock is enabled. A solid white light indicates

that Caps Lock is enabled.

3 Touch pad — Provides the functionality of a mouse to move the cursor, drag or move

selected items, and left-click by tapping the surface.

The touch pad supports the Scroll, Flick, Zoom, and Rotate features. To change the touch

pad settings, double-click the Dell Touch pad icon in the notification area of your desktop.

For more information, see “Touch Pad Gestures” on page 30.

NOTE: To enable or disable the touch pad, press the key on the function key row on

the keyboard.

4 Touch pad buttons — Provide left-click and right-click functions like those on a mouse.

5 Power/Battery status light — Indicates the power and the battery charge status. For

more information on the power/battery status light, see “Status Lights and Indicators” on

page 26.

6 Hard drive activity light — Turns on when the computer reads or writes data. A solid white

light indicates hard drive activity.

CAUTION: To avoid loss of data, never turn off the computer when the hard drive

activity light is on.

Using Your Inspiron Laptop

Touch Pad Gestures

Scroll

Allows you to scroll through content. The

scroll feature includes:

Auto Scroll Vertical — Allows you to scroll

up or down on the active window.

Move two fingers up or down

at a fast pace to activate

vertical auto scrolling.

Tap on the touch pad to stop

auto scrolling.

Auto Scroll Horizontal — Allows you to scroll

left or right on the active window.

Move two fingers to your

left or right at a fast pace

to activate horizontal auto

scrolling.

Tap on the touch pad to stop

auto scrolling.

Flick

Allows you to flip content forward or

backward based on the direction of the flick.

Move three fingers quickly in

the desired direction to flip

content in the active window.

Zoom

Allows you to increase or decrease the

magnification of the screen content. The

zoom feature includes:

Pinch — Allows you to zoom in or zoom out

by moving two fingers apart or bringing them

closer together on the touch pad.

To zoom in:

Move two fingers apart to

enlarge the view of the active

window.

To zoom out:

Move two fingers close

together to reduce the view

of the active window.

Rotate

Allows you to rotate the active content on the

screen. The rotate feature includes:

Twist — Allows you to rotate the active

content using two fingers where one finger is

anchored and the other rotates.

Keeping the thumb in

place, move the index

finger in an arced direction

right or left to rotate the

selected item clockwise or

counterclockwise.

Using Your Inspiron Laptop

Multimedia Control Keys

The multimedia control keys are located on the function key row on the keyboard. To use the

multimedia controls, press the required key. You can configure the multimedia control keys on

the keyboard using the System Setup (BIOS) utility or the Windows Mobility Center.

System Setup

Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.1.

In the 2. Function Key Behavior, select Multimedia Key First or Function Key First.

Multimedia Key First — This is the default option. Press any multimedia key to perform the

associated multimedia action. For function, press <Fn> + the required function key.

Function Key First — Press any function key to perform the associated function.

For multimedia action, press <Fn> + the required multimedia key.

NOTE: The Multimedia Key First option is active only in the operating system.

Windows Mobility Center

Press the <1. ><X> keys to launch the Windows Mobility Center.

In the 2. Function Key Row, select Function Key or Multimedia Key.

Mute the sound Play the previous track or chapter

Decrease the volume level Play or pause

Increase the volume level Play the next track or chapter

Using Your Inspiron Laptop

Display Features

1 2 3

1 Microphone — Provides quality sound for video chatting and voice recording.

2 Camera — Built-in camera for video capture, conferencing, and chat.

3 Camera indicator light — Indicates if the camera is on or off. A white light indicates that

the camera is on.

4 Display bezel — Outer frame which holds the display panel.

5 Display panel — Rotate the display panel to set your laptop to the tablet mode. For more

information, see “Set Up the Tablet Mode” on page 20.

6 Infrared sensor — Turns on when the proximity sensor is enabled.

7 Ambient light/Proximity sensor — Ambient light sensor detects the available environment

light and adjusts the brightness of the display backlighting. Proximity sensor detects the

presence of a user in front of the computer and turns the display on or off. The display

turns off if you are away from your computer for specified period of time and turns on

when you come closer to your laptop. Press <F6> to turn on or turn off the proximity

sensor.

Using Your Inspiron Laptop

Using the Touch Screen

The touch screen feature on your laptop

converts your computer into an interactive

display.

duo Stage

The duo Stage software installed on your

computer provides access to your favorite

media and multi-touch applications.

To launch duo Stage, click Start →

All Programs→ Dell Stage→ duo Stage.

NOTE: Some of the applications on duo

Stage can also be launched from the All

Programs menu.

You can customize duo Stage as follows:

Rearrange an application shortcut — Select •

and hold the application shortcut until

it blinks and then drag the application

shortcut to a desired location on duo

Stage.

Minimize — Drag the duo Stage window to •

the bottom of the screen.

Personalize — Select the settings icon and •

then choose the desired option.

The following are the applications available on

duo Stage:

NOTE: Some of the applications may not

be available based on the selections you

made while purchasing your computer.

MUSIC• — Play music or browse through

your music files by album, artist, or song

title. You can also listen to radio stations

from across the globe. The optional

Napster application allows you to

download songs when connected to the

Internet.

YOUPAINT• — Draw and edit pictures.

GAMES• — Play touch-enabled games.

DOCUMENTS• — Provides quick access to

the Documents folder on your computer.

PHOTO• — View, organize, or edit your

pictures. You can create slideshows

and collections of your pictures and

upload them to Facebook or Flickr when

connected to the Internet.

DELL WEB• — Provides a preview of up to

four of your favorite web pages. Click or

tap the web page preview to open it in the

web browser.

VIDEO• — View videos. The optional

CinemaNow application allows you to

purchase or rent movies and TV shows

when connected to the Internet.

SHORTCUTS• — Provides quick access to

your frequently-used programs.

BOOKS — Launches E Reader which allows •

you to download and read e-books in PDF

and EPUB formats.

Web Tile — Provides a preview of up to four •

of your favorite web pages. The tile allows

you to add, edit, or delete a web page

preview. Click or tap the web page preview

to open it in the web browser. You can also

create multiple Web Tiles through the Apps

Gallery.

Using Your Inspiron Laptop

Touch Screen Gestures

NOTE: Some of these gestures may

not work outside the Dell Touch Zone

software.

Zoom

Allows you to increase or decrease the

magnification of the screen content.

Pinch — Allows you to zoom in or zoom

out by moving two fingers apart or bringing

them closer together on the screen.

To zoom in:

Move two fingers apart

to enlarge the view of the

active window.

To zoom out:

Move two fingers close

together to reduce

the view of the active

window.

Dwell

Allows you to access additional information

by simulating a right-click.

Press and hold a finger on

the touch screen, to open

context-sensitive menus.

Flick

Allows you to flip content forward or

backward based on the direction of the flick.

Move a finger quickly in

the desired direction to

flip through content in the

active window like pages

in a book. Flick also works

vertically when navigating

content such as images or

songs in a playlist.

Scroll

Allows you to scroll through content. The

scroll features include:

Pan — Allows you to move the focus on the

selected object when the entire object is not

visible.

Move two fingers in the

desired direction to pan

scroll the selected object.

Scroll Vertical — Allows you to scroll up or

scroll down on the active window.

Move a finger up or

down to activate vertical

scrolling.

Scroll Horizontal — Allows you to scroll left

or right on the active window.

Move a finger to the left or

right to activate horizontal

scrolling.

Rotate

Allows you to rotate the active content on

the screen.

Twist — Allows you to rotate the active

content using two fingers.

Keeping a finger or

thumb in place, move the

other finger in an arced

direction right or left. You

can also rotate the active

content by moving both

the fingers in a circular

motion.

Using Your Inspiron Laptop

Software Features

Productivity and Communication

You can use your computer to create

presentations, brochures, greeting cards,

fliers, and spreadsheets. You can also edit

and view digital photographs and images.

Check your purchase order for software

installed on your computer.

After connecting to the Internet, you can

access websites, setup an e-mail account,

and upload or download files.

Entertainment and Multimedia

NOTE: Your computer does not have an

internal optical drive. Use an optional

external optical drive or any external

storage device for procedures that

involve discs.

You can use your computer to watch videos,

play games, create your own CDs/DVDs,

listen to music and Internet radio stations.

You can download or copy pictures and video

files from portable devices, such as digital

cameras and cell phones. Optional software

applications enable you to organize and create

music and video files that can be recorded to

disc, saved on portable products such as MP3

players and handheld entertainment devices,

or played and viewed directly on connected

TVs, projectors, and home theater equipment.

Dell DataSafe Online

Backup

NOTE: Dell DataSafe Online is supported

only on Windows operating systems.

NOTE: A broadband connection is

recommended for fast upload/download

speeds.

Dell DataSafe Online is an automated backup

and recovery service that helps protect

your data and other important files from

catastrophic incidents like theft, fire, or natural

disasters. You can access the service on

your computer using a password-protected

account.

For more information, go to

DellDataSafe.com.

To schedule backups:

Double-click the Dell DataSafe Online 1.

icon in the notification area of your

desktop.

Follow the instructions on the screen.2.

Free Fall Sensor

Free fall sensor protects your computer hard

drive from possible damage, by detecting a

free fall state caused by accidentally dropping

the computer. When a free fall state is

detected, the hard drive is placed in a safe

state as soon as possible to protect against

damage to the read/write head and possible

data loss. Your hard drive returns to normal

operation, when the free fall state is no longer

detected.

NOTE: The hard disk is still limited by its

own reliability specification. Typically, the

hard drive can sustain an operating shock

of 225 G and a non-operating shock of

800 G.

42 43

Solving Problems

This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 49 or “Contacting Dell” on page 74.

WARNING: Only trained service

personnel should remove the computer

cover. See the

Service Manual

support.dell.com/manuals for advanced

service instructions.

Beep Codes

Your computer might emit a series of beeps

during start-up if there are errors or problems.

This series of beeps, called a beep code,

identifies a problem. If this occurs, note

down the beep code and contact Dell (see

“Contacting Dell” on page 74) for assistance.

NOTE: To replace parts, see the Service

Manual at support.dell.com.

Beep

Code

Possible Problem

One Possible system board failure —

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or

replaced the memory module,

ensure that the memory

module is seated properly.

Three Possible system board failure —

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

Solving Problems Touch Screen Problems

Some or all multi-touch features are not

working —

Certain touch and multi-touch features •

may be disabled. To enable them, double-

click the Flicks icon in the notification

area of your desktop. In the Pen and

Touch window, select the Touch tab and

ensure that Use your finger as an input

device and Enable multi-touch gestures

and inking options are selected.

The multi-touch feature may not be •

supported by the application.

The touch screen is calibrated at the •

factory, and does not require re-

calibration. If you choose to calibrate the

touch screen, click Start → Control

Panel→ Hardware and Sound→Tablet PC

Settings→ Calibrate...

NOTE: Improper calibration may lead to

inaccurate touch sensitivity.

If the touch screen starts losing its

sensitivity —

The touch screen may have foreign particles

(such as sticky notes) that are blocking the

touch sensors. To remove these particles:

Turn off the computer.a.

Disconnect the AC adapter cable from b.

the wall outlet.

CAUTION: Do not use water or a

cleaning liquid to wipe the touch screen.

Use a clean, lint-free cloth (you may c.

spray mild, non abrasive cleaner or

water on the cloth if needed, but not on

the screen) and wipe the surface and

sides of the touch screen to remove any

dirt or fingerprints.

INSPIRON

Solving Problems

Network Problems

If the wireless network connection is lost —

The wireless router is offline or wireless has

been disabled on the computer.

Check your wireless router to ensure it is •

powered on and connected to your data

source (cable modem or network hub).

Check if wireless is enabled on the •

computer (see “Enable or Disable Wireless”

on page 14).

Re-establish your connection to the •

wireless router (see “Setting Up a Wireless

Connection” on page 17).

Interference may be blocking or •

interrupting your wireless connection.

Try moving the computer closer to your

wireless router.

Ensure that the wireless antennas are not •

blocked. For more information on the

location of the wireless antennas, see

page 16.

If the wired network connection is lost —

The network cable is loose or damaged.

Check the network cable to ensure that it is

plugged in and not damaged.

Power Problems

If the power light is off — The computer is

either turned off, in hibernate mode, or is not

receiving power.

Press the power button. The computer •

resumes normal operation if it is off or in

hibernate mode.

Reseat the AC adapter cable into the •

power connector on the computer, into

the AC adapter, and to the electrical outlet.

If the AC adapter cable is plugged into a •

power strip, ensure that the power strip is

plugged into an electrical outlet and that

the power strip is turned on. Also bypass

power protection devices, power strips,

and power extension cables to verify that

the computer turns on properly.

Ensure that the electrical outlet is working •

by testing it with another device, such as

a lamp.

Check the AC adapter cable connections. •

If the AC adapter has a light, ensure that

the light on the AC adapter is on.

If the power light is solid white and the

computer is not responding — The display

may not be responding.

Press the power button until the computer •

turns off and then turn it back on.

If the problem persists, contact Dell (see •

“Contacting Dell” on page 74).

If the power light is breathing white — The

computer is in standby mode or the display

may not be responding.

Press a key on the keyboard, move the •

connected mouse or a finger on the touch

pad, or press the power button to resume

normal operation.

If the display is not responding, press the •

power button until the computer turns off

and then turn it back on.

If the problem persists, contact Dell (see •

“Contacting Dell”on page 74).

If you encounter interference that hinders

reception on your computer — An unwanted

signal is creating interference by interrupting

or blocking other signals. Some possible

causes of interference are:

Power, keyboard, and mouse extension •

cables.

Too many devices connected to a power •

strip.

Multiple power strips connected to the •

same electrical outlet.

Solving Problems

Memory Problems

If you receive an insufficient memory

message —

Save and close any open files and exit any •

open programs you are not using to see if

that resolves the problem.

See the software documentation for •

minimum memory requirements.

If the problem persists, contact Dell (see •

“Contacting Dell” on page 74).

If you experience other memory problems —

Run Dell Diagnostics (see “Dell •

Diagnostics” on page 53).

If the problem persists, contact Dell (see •

“Contacting Dell” on page 74).

Lockups and Software

Problems

If the computer does not start up — Ensure

that the AC adapter cable is firmly connected

to the computer and to the electrical outlet.

If a program stops responding —

End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Select the program that is no longer 3.

responding.

Click 4. End Task.

If a program crashes repeatedly — Check

the software documentation. If necessary,

uninstall and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on the CD.

NOTE: Your computer does not have an

internal optical drive. Use an optional

external optical drive or any external

storage device for procedures that

involve discs.

If the computer stops responding or a solid

blue screen appears —

CAUTION: You might lose data if you are

unable to perform an operating system

shutdown.

If you are unable to get a response by pressing

a key on your keyboard, or by moving the

connected mouse or a finger on the touch

pad, press the power button for at least 8 to 10

seconds until the computer turns off and then

restart your computer.

If a program is designed for an earlier

Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to an earlier version of Microsoft

Windows operating system.

Solving Problems

To run the Program Compatibility Wizard:

Click 1. Start → Control Panel→

Programs→ Run programs made for

previous versions of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •

hard drive or CDs.

Save and close any open files or programs •

and shut down your computer through the

Start menu.

Check the software documentation or •

contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible –

with the operating system installed on

your computer.

Ensure that your computer meets –

the minimum hardware requirements

needed to run the software. See

the software documentation for

information.

Ensure that the program is installed and –

configured properly.

Verify that the device drivers do not –

conflict with the program.

If necessary, uninstall and then reinstall –

the program.

Write down any error message that is –

displayed to help in troubleshooting

when contacting Dell.

Dell Support Center

The Dell Support Center helps you find

the service, support, and system-specific

information you need.

To launch the application, click the icon in

the notification area of your desktop.

The Dell Support Center home page displays

your computer’s model number, service tag,

express service code, and service contact

information.

The home page also provides links to access:

Self Help (Troubleshooting,

Security, System Performance,

Network/Internet, Backup/

Recovery, and Windows

operating system)

Alerts (technical support alerts

relevant to your computer)

Assistance from Dell

(Technical Support with

DellConnect™, Customer

Service, Training and Tutorials,

How-To Help with Solution

Station™, and Online Scan with

PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System

Information, Upgrades &

Accessories)

For more information about Dell Support

Center and available support tools, go to

DellSupportCenter.com.

Using Support Tools

INSPIRON

Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be

available in all regions.

Some of the software pre-installed on your

new Dell computer do not include a backup

CD or DVD. This software is available on

the My Dell Downloads website. From this

website you can download available software

for reinstallation or create your own backup

media.

To register and use My Dell Downloads:

Go to 1. DownloadStore.dell.com/media.

Follow the instructions on the screen to 2.

Reinstall the software or create a backup 3.

media for future use.

System Messages

If your computer has an issue or error, it may

display a system message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message that appeared

is not listed in the following examples,

see the documentation for either the

operating system or the program that was

running when the message appeared.

Alternatively, you could contact Dell

(see “Contacting Dell” on page 74)

for assistance.

Alert! Previous attempts at booting this

system have failed at checkpoint [nnnn]. For

help in resolving this problem, please note

this checkpoint and contact Dell Technical

Support — The computer failed to complete

the boot routine three consecutive times for

the same error. Contact Dell (see “Contacting

Dell” on page 74) for assistance.

CMOS checksum error — Possible system

board failure or RTC battery low. Replace the

battery (see the Service Manual at

support.dell.com/manuals) or Contact

Dell (see “Contacting Dell” on page 74) for

assistance.

CPU fan failure — CPU fan has failed. Replace

the CPU fan (see the Service Manual at

support.dell.com/manuals).

Hard-disk drive failure — Possible hard-disk

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 74) for assistance.

Hard-disk drive read failure — Possible

hard-disk drive failure during HDD boot

test. Contact Dell (see “Contacting Dell” on

page 74) for assistance.

Keyboard failure — Keyboard failure or

loose cable.

To replace the keyboard, see the Service

Manual at support.dell.com/manuals.

Using Support Tools

No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

Enter the System Setup (BIOS) utility and •

ensure that the boot sequence information

is correct. To enter the System Setup

(BIOS) utility, press <F2> during POST

(Power On Self Test).

No timer tick interrupt — A chip on the

system board might be malfunctioning

or there might be a system board failure.

Contact Dell (see “Contacting Dell” on

page 74) for assistance.

USB over current error — Disconnect the

USB device. Your USB device needs more

power for it to function properly. Use an

external power source to connect the USB

device, or if your device has two USB cables,

connect both of them.

CAUTION - Hard Drive SELF MONITORING

SYSTEM has reported that a parameter has

exceeded its normal operating range. Dell

recommends that you back up your data

regularly. A parameter out of range may

or may not indicate a potential hard drive

problem — S.M.A.R.T error, possible hard drive

failure. Contact Dell (see “Contacting Dell” on

page 74) for assistance.

Hardware Troubleshooter

If a device is either not detected during the

operating system setup or is detected but

incorrectly configured, you can use the

Hardware Troubleshooter to resolve the

incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start → Help and Support.

Type 2. hardware troubleshooter in the

search field and press <Enter> to start the

search.

In the search results, select the option that 3.

best describes the problem and follow the

remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups

and Software Problems” on page 46 and run

Dell Diagnostics before you contact Dell for

technical assistance.

NOTE: Dell Diagnostics works only on

Dell computers.

NOTE: The Drivers and Utilities disc may

not ship with your computer.

Ensure that the device that you want to test

displays in the system setup program and is

active. Press <F2> during POST (Power On

Self Test) to enter the System Setup (BIOS)

utility.

Start Dell Diagnostics from your hard drive or

from the Drivers and Utilities disc.

Using Support Tools

Starting Dell Diagnostics From

Your Hard Drive

Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot

display a screen image, contact Dell

(see “Contacting Dell” on page 74) for

assistance.

Ensure that the computer is connected 1.

to an electrical outlet that is known to be

working properly.

Turn on (or restart) your computer.2.

When the DELL3. ™ logo appears, press <F12>

immediately. Select Diagnostics from the

boot menu and press <Enter>. This may

invoke the Pre-Boot System Assessment

(PSA) on your computer.

NOTE: If you wait too long and the

operating system logo appears, continue

to wait until you see the Microsoft®

Windows® desktop; then, shut down your

computer and try again.

NOTE: If you see a message stating that

no diagnostics utility partition has been

found, run Dell Diagnostics from the

Drivers and Utilities disc.

If PSA is invoked:

The PSA will start running tests.a.

If the PSA completes successfully, b.

the following message appears: “No

problems have been found with

this system so far. Do you

want to run the remaining

memory tests? This will take

about 30 minutes or more.

Do you want to continue?

(Recommended).”

If you are experiencing memory issues, c.

press <y>, otherwise press <n>. The

following message appears: “Booting

Dell Diagnostic Utility

Partition. Press any key to

continue.”

Press any key to go to the d. Choose An

Option window.

If PSA is not invoked:

Press any key to start Dell Diagnostics from

the diagnostic utility partition on your hard

drive and to go to the Choose An Option

window.

Select the test you want to run.4.

If a problem is encountered during a 5.

test, a message with an error code and

a description of the problem appears on

your screen. Write down the error code

and problem description and contact Dell

(see “Contacting Dell” on page 74) for

assistance.

NOTE: The Service Tag for your

computer is displayed at the top of each

test screen. The Service Tag helps you

identify your computer when you contact

Dell.

When the tests complete, close the test 6.

screen to return to the Choose An Option

window.

To exit Dell Diagnostics and restart the 7.

computer, click Exit.

Using Support Tools

Starting Dell Diagnostics From the

Drivers and Utilities Disc

NOTE: The Drivers and Utilities disc may

not ship with your computer.

NOTE: Your computer does not have an

internal optical drive. Use an optional

external optical drive or any external

storage device for procedures that

involve discs.

Insert the1. Drivers and Utilities disc.

Shut down and restart the computer. 2.

When the DELL™ logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue

to wait until you see the Microsoft

Windows desktop; then, shut down your

computer and try again.

NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according

to the devices specified in the system

setup program.

When the boot device list appears, 3.

highlight CD/DVD/CD-RW and press

<Enter>.

Select the 4. Boot from CD-ROM option

from the menu that appears and press

<Enter>.

Type 5. 1 to start the CD menu and press

<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions

are listed, select the version appropriate for

your computer.

Select the test you want to run.7.

If a problem is encountered during a 8.

test, a message with an error code and

a description of the problem appears on

your screen. Write down the error code

and problem description and contact Dell

(see “Contacting Dell” on page 74) for

assistance.

NOTE: The Service Tag for your

computer is displayed at the top of each

test screen. The Service Tag helps you

identify your computer when you contact

Dell.

When the tests complete, close the test 9.

screen to return to the Choose An Option

window.

To exit Dell Diagnostics and restart the 10.

computer, click Exit.

Remove the11. Drivers and Utilities disc.

58 59

Restoring Your Operating System

You can restore the operating system on your computer using any of the following options:

CAUTION: Using Dell Factory Image Restore or the

Operating System

disc to restore

your operating system permanently deletes all data files on your computer. If possible,

backup your data files before using these options.

Option Use

System Restore as the first solution

Dell DataSafe Local Backup when System Restore does not resolve your problem

System recovery media when operating system failure prevents the use of

System Restore and Dell DataSafe Local Backup

when installing the Dell factory-installed software on a

newly installed hard drive

Dell Factory Image Restore to restore your computer to the operating state it was in

when you received your computer

Operating System disc to reinstall only the operating system on your computer

NOTE: The Operating System disc may not ship with your computer.

Restoring Your Operating System System Restore

The Microsoft® Windows® operating systems

provide a System Restore option which allows

you to return your computer to an earlier

operating state (without affecting data files) if

changes to the hardware, software, or other

system settings have left the computer in an

undesirable operating state. Any changes that

System Restore makes to your computer are

completely reversible.

CAUTION: Make regular backups of

your data files. System Restore does not

monitor your data files or recover them.

Starting System Restore

Click 1. Start .

In the search box, type 2. System Restore

and press <Enter>.

NOTE: The User Account Control

window may appear. If you are an

administrator on the computer, click

Continue; otherwise, contact your

administrator to continue the desired

action.

Click 3. Next and follow the instructions on

the screen.

In the event that System Restore did not

resolve the issue, you may undo the last

system restore.

INSPIRON

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and

exit any open programs. Do not alter,

open, or delete any files or programs

until the system restoration is complete.

Click 1. Start .

In the search box, type 2. System Restore

and press <Enter>.

Click 3. Undo my last restoration and click

Next.

Dell DataSafe Local

Backup

CAUTION: Using Dell DataSafe Local

Backup to restore your operating system

permanently removes any programs

or drivers installed after you received

your computer. Create backup media of

applications you need to install on your

computer before using Dell DataSafe

Local Backup. Use Dell DataSafe Local

Backup only if System Restore did not

resolve your operating system problem.

CAUTION: Although Dell DataSafe

Local Backup is designed to preserve

the data files on your computer, it is

recommended that you backup your

data files before using Dell DataSafe

Local Backup.

NOTE: Dell DataSafe Local Backup may

not be available in all regions.

NOTE: If Dell DataSafe Local Backup is

not available on your computer, use Dell

Factory Image Restore (see “Dell Factory

Image Restore” on page 64) to restore

your operating system.

You can use Dell DataSafe Local Backup to

restore your hard drive to the operating state

it was in when you purchased your computer,

while preserving the data files.

Dell DataSafe Local Backup allows you to:

Backup and restore your computer to an •

earlier operating state

Create system recovery media (see “Create •

System Recovery Media (Recommended)”

on page 9)

Dell DataSafe Local Backup Basic

To restore the Dell factory-installed software

while preserving the data files:

Turn off your computer.1.

Disconnect all the devices (USB drive, 2.

printer, and so on) connected to the

computer and remove any newly added

internal hardware.

NOTE: Do not disconnect the

AC adapter.

Turn on your computer.3.

When the DELL4. ™ logo appears, press <F8>

several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue

to wait until you see the Microsoft

Windows desktop; then, shut down your

computer and try again.

Select 5. Repair Your Computer.

Restoring Your Operating System

Select 6. Dell DataSafe Restore and

Emergency Backup from the System

Recovery Options menu and follow the

instructions on the screen.

NOTE: The restoration process may take

an hour or more depending on the size

of the data to be restored.

NOTE: For more information, see

knowledge base article 353560 at

support.dell.com.

Upgrading to Dell DataSafe Local

Backup Professional

NOTE: Dell DataSafe Local Backup

Professional may be installed on your

computer, if you ordered it at the time of

purchase.

Dell DataSafe Local Backup Professional

provides additional features that allow you to:

Backup and restore your computer based •

on file types

Backup files to a local storage device•

Schedule automated backups•

To upgrade to Dell DataSafe Local Backup

Professional:

Double-click the Dell DataSafe Local 1.

Backup icon in the notification area of

your desktop.

Click 2. UPGRADE NOW!

Follow the instructions on the screen.3.

System Recovery Media

CAUTION: Although the system

recovery media is designed to preserve

the data files on your computer, it is

recommended that you backup your

data files before using the system

recovery media.

NOTE: Your computer does not have an

internal optical drive. Use an optional

external optical drive or any external

storage device for procedures that

involve discs.

You can use the system recovery media,

created using Dell DataSafe Local Backup, to

return your hard drive to the operating state

it was in when you purchased the computer

while preserving the data files on your

computer.

Use the system recovery media in case of:

Operating system failure that prevents the •

use of the recovery options installed on

your computer.

Hard drive failure that prevents data from •

being recovered.

To restore the Dell factory-installed software

of your computer using the system recovery

media:

Insert the system recovery disc or USB key 1.

and restart the computer.

When the DELL2. ™ logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue

to wait until you see the Microsoft

Windows desktop; then, shut down your

computer and try again.

Select the appropriate boot device from 3.

the list and press <Enter>.

Follow the instructions on the screen.4.

Restoring Your Operating System

Dell Factory Image

Restore

CAUTION: Using Dell Factory Image

Restore to restore your operating

system permanently deletes all data

on the hard drive and removes any

programs or drivers installed after you

received your computer. If possible,

back up the data before using this

option. Use Dell Factory Image Restore

only if System Restore did not resolve

your operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on

certain computers.

NOTE: If Dell Factory Image Restore

is not available on your computer, use

Dell DataSafe Local Backup (see “Dell

DataSafe Local Backup” on page 60) to

restore your operating system.

Use Dell Factory Image Restore only as the

last method to restore your operating system.

This option restores your hard drive to the

operating state it was in when you purchased

the computer. Any programs or files added

since you received your computer—including

data files—are permanently deleted from the

hard drive. Data files include documents,

spreadsheets, e-mail messages, digital photos,

music files, and so on. If possible, back up all

data before using Dell Factory Image Restore.

Starting Dell Factory Image

Restore

Turn on the computer. 1.

When the DELL2. ™ logo appears, press <F8>

several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue

to wait until you see the Microsoft

Windows desktop; then, shut down your

computer and try again.

Select 3. Repair Your Computer.

The System Recovery Options window

appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on 5.

as a local user. To access the command

prompt, type administrator in the User

name field, then click OK.

Click 6. Dell Factory Image Restore.

The Dell Factory Image Restore welcome

screen appears.

NOTE: Depending upon your

configuration, you may need to select

Dell Factory Tools, then Dell Factory

Image Restore.

Click 7. Next.

The Confirm Data Deletion screen

appears.

NOTE: If you do not want to proceed

with the Factory Image Restore, click

Cancel.

Select the check box to confirm that you 8.

want to continue to reformat the hard

drive and restore the system software to

the factory condition, then click Next.

The restore process begins and may

take five or more minutes to complete.

A message appears when the operating

system and factory-installed applications

have been restored to factory condition.

Click 9. Finish to restart the computer.

66 67

Getting Help

If you experience a problem with your

computer, you can complete the following

steps to diagnose and troubleshoot the

problem:

See “Solving Problems” on page 1. 42

for information and procedures that

pertain to the problem your computer is

experiencing.

See “Dell Diagnostics” on page 2. 53 for

procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.

page 73.

Use Dell’s extensive suite of online 4.

services available at Dell Support (support.

dell.com) for help with installation and

troubleshooting procedures. See “Online

Services” on page 68 for a more extensive

list of Dell Support online.

If the preceding steps have not resolved the 5.

problem, see “Before You Call” on page 72.

NOTE: Call Dell Support from a

telephone near or at the computer so

that the support staff can assist you with

any necessary procedures.

NOTE: Dell’s Express Service Code

system may not be available in all

countries.

When prompted by Dell’s automated

telephone system, enter your Express

Service Code to route the call directly to

the proper support personnel. If you do not

have an Express Service Code, open the Dell

Accessories folder, double-click the Express

Service Code icon, and follow the directions.

NOTE: Some of the services are not

always available in all locations outside

the continental U.S. Call your local

Dell representative for information on

availability.

Getting Help Technical Support and

Customer Service

Dell’s support service is available to answer

your questions about Dell hardware. Our

support staff use computer-based diagnostics

to provide fast, accurate answers.

To contact Dell’s support service, see “Before

You Call” on page 72 and then see the contact

information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access

tool that allows a Dell service and support

associate to access your computer through

a broadband connection, diagnose your

problem and repair it all under your

supervision. For more information, go to

www.dell.com/DellConnect.

INSPIRON

Getting Help

Online Services

You can learn about Dell products and

services on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the

following websites and e-mail addresses:

Dell Support Websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

supportapj.dell.com• (Asia Pacific only)

Dell Support E-mail Addresses

mobile_support@us.dell.com•

support@us.dell.com•

la-techsupport@dell.com• (Latin America

and Caribbean countries only)

apsupport@dell.com• (Asian/Pacific

countries only)

Dell Marketing and Sales E-mail

Addresses

apmarketing@dell.com• (Asian/Pacific

countries only)

sales_canada@dell.com• (Canada only)

Anonymous File Transfer Protocol

(FTP)

ftp.dell.com•

e-mail address as your password.

Automated Order-Status

Service

To check on the status of any Dell products

that you have ordered, you can go to

support.dell.com, or you can call the

automated order-status service. A recording

prompts you for the information needed to

locate and report on your order.

If you have a problem with your order, such

as missing parts, wrong parts, or incorrect

billing, contact Dell for customer assistance.

Have your invoice or packing slip handy when

you call.

For the telephone number to call for your

region, see “Contacting Dell” on page 74.

Product Information

If you need information about additional

products available from Dell, or if you would

like to place an order, go to the Dell website

at www.dell.com. For the telephone number

to call for your region or to speak to a sales

specialist, see “Contacting Dell” on page 74.

Getting Help

Returning Items for

Repair Under Warranty or

for Credit

Prepare all items being returned, whether for

repair or credit, as follows:

NOTE: Before you return the product to

Dell, ensure that you back up any data

on the hard drive(s) and on any other

storage device in the product. Remove

any and all confidential, proprietary

and personal information, as well as

removable media, such as CDs and media

cards. Dell is not responsible for any of

your confidential, proprietary or personal

information; lost or corrupted data; or

damaged or lost removable media that

may be included with your return.

Call Dell to obtain a Return Material 1.

Authorization Number, and write it clearly

and prominently on the outside of the box.

For the telephone number to call for your

region, see “Contacting Dell” on page 74.

Include a copy of the invoice and a letter 2.

describing the reason for the return.

Include a copy of the Diagnostics Checklist 3.

(see “Diagnostic Checklist” on page 73),

indicating the tests that you have run and any

error messages reported by Dell Diagnostics

(see “Dell Diagnostics” on page 53).

Include any accessories that belong with 4.

the item(s) being returned (AC adapter

cable, software, guides, and so on) if the

return is for credit.

Pack the equipment to be returned in the 5.

original (or equivalent) packing materials.

NOTE: You are responsible for paying

shipping expenses. You are also

responsible for insuring any product

returned, and you assume the risk of

loss during shipment to Dell. Collect

On Delivery (C.O.D.) packages are not

accepted.

NOTE: Returns that are missing any of the

preceding requirements will be refused at

Dell’s receiving dock and returned to you.

Getting Help

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s

automated-support telephone system direct your call more efficiently. You may also be

asked for your Service Tag.

Locating Your Service Tag and Express Service Code

The Service Tag and Express Service Code for your computer can be found on a label at the

bottom of your computer.

1Service Tag and Express Service Code

Remember to fill out the following

Diagnostic Checklist. If possible, turn on your

computer before you call Dell for assistance

and call from a telephone at or near the

computer. You may be asked to type some

commands at the keyboard, relay detailed

information during operations, or try other

troubleshooting steps possible only at the

computer itself. Ensure that the computer

documentation is available.

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the bottom of the •

computer):

Express Service Code:•

Return Material Authorization Number (if •

provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

Getting Help

See your operating system documentation

to determine the contents of the computer’s

start-up files. If the computer is connected to

a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

Error message, beep code, or diagnostic •

code:

Description of problem and •

troubleshooting procedures you

performed:

Contacting Dell

For customers in the United States, call

800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active

Internet connection, you can find contact

information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-

based support and service options. Availability

varies by country and product, and some

services may not be available in your area.

To contact Dell for sales, technical support, or

customer service issues:

Go to 1. www.dell.com/ContactDell.

Select your country or region.2.

Select the appropriate service or support 3.

link based on your requirement.

Choose the method of contacting Dell that 4.

is convenient for you.

76 77

Finding More Information and Resources

If you need to: See:

reinstall your operating system “System Recovery Media” on page 63

run a diagnostic program for your computer “Dell Diagnostics” on page 53

reinstall system software “My Dell Downloads” on page 50

for more information about the Microsoft®

Windows® operating system and features

support.dell.com

upgrade your computer with new or

additional components like a new hard drive

reinstall or replace a worn or defective part

the Service Manual at

support.dell.com/manuals

NOTE: In some countries, opening and

replacing parts of your computer may

void your warranty. Check your warranty

and return policies before working inside

your computer.

find your Service Tag/Express Service Code —

You must use the service tag to identify your

computer on support.dell.com or to contact

technical support

the bottom of your computer

the Dell Support Center. To launch the Dell

Support Center, click the icon in the

notification area of your desktop.

If you need to: See:

find safety best practices information for your

computer

review Warranty information, Terms and

Conditions (U.S. only), Safety instructions,

Regulatory information, Ergonomics

information, and End User License

Agreement

the safety and regulatory documents that

shipped with your computer and also see the

Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

find drivers and downloads; readme files

access technical support and product help

check on your order status for new

purchases

find solutions and answers to common

questions

locate information for last-minute updates

about technical changes to your computer

or advanced technical-reference material for

technicians or experienced users

support.dell.com

INSPIRON

78 79

Speciﬁcations

This section provides information that you may need when setting up, updating drivers for, and

upgrading your computer.

NOTE: Offerings may vary by region. For more information regarding the configuration of

your computer, see the About Your System section in the Dell Support Center. To launch

the Dell Support Center, click the icon in the notification area of your desktop.

Specifications

Computer Model

Dell™ Inspiron 1090

Computer Information

System chipset Intel® NM10 Express

Processor type Intel Atom™ dual-core

N550

Memory

Memory module

connector

one internal SODIMM

connector

Memory module

capacities

2 GB

Minimum memory 2 GB

Maximum memory 2 GB

Memory type 1333 MHz SODIMM

DDR3

NOTE: For instructions on upgrading

the memory, see the Service Manual at

support.dell.com/manuals.

Connectors

Audio one audio-out/headphone

connector

Mini-Card one full Mini-Card slot

one half Mini-Card slot

USB two 4-pin USB

2.0-compliant connectors

Communications

Wireless WLAN, WWAN (optional),

WiMax/Wi-Fi bgn/gn

(optional), and WPAN

with Bluetooth® wireless

technology (optional)

Camera

resolution

1.3 megapixel

Video

resolution

640 x 480 at 30 fps

(maximum)

Video

Video controller Intel NM10

Video memory 8 MB system memory

(minimum)

256 MB (maximum)

Video decoder on-board high-definition

video decoder

Audio

Audio controller Connexant Audio

CX20671

Speakers 2 x 1.5 Watt (peak)/1 Watt

(Average RMS)

Volume controls software program menus

and media controls

INSPIRON

Speciﬁcations

Keyboard

Number of keys 86 (U.S. and Canada);

87 (Europe and Brazil);

90 (Japan)

Touch Pad

X/Y position

resolution

(graphics table

mode)

240 cpi

Size:

Height 37.0 mm (1.46 inches)

rectangle

Width 67.0 mm (2.64 inches)

sensor-active area

Display

Type Multi-touch 10.1 inch

High Definition

Dimensions:

Height 125.22 mm (4.93 inches)

Width 222.73 mm (8.77 inches)

Diagonal 255.52 mm

(10.06 inches)

Maximum

resolution

1366 x 768

Refresh rate 60 Hz

Operating angle 0° (closed) to 135°

Horizontal

viewing angle

40/40

Vertical viewing

angle

15/30 (H/L)

Pixel pitch 0.163 mm x 0.163 mm

Battery

4-cell “smart” lithium ion:

Height 12.0 mm (0.47 inches)

Width 56.0 mm (2.20 inches)

Length 220.4 mm (8.68 inches)

Weight 0.22 kg (0.48 lb)

Operating time battery operating time

varies depending on

operating conditions

Coin-cell battery CR-2032

Physical

Height 26.2 mm (1.03 inches)

Width 285.0 mm (11.22 inches)

Depth 194.5 mm (7.66 inches)

Weight configurable to less than

1.54 kg (3.39 lb)

AC Adapter

NOTE: Use only AC adapters specified

for use with your computer. See the

safety information that shipped with

your computer.

Input voltage 100-240 VAC

Input current

(maximum)

1.0 A

Input frequency 50-60 Hz

Output power 30 W

Output current 1.58 A (maximum)

Rated output

voltage

19.0 VDC

Temperature range:

Operating 0° to 40°C

(32° to 104°F)

Storage –40° to 70°C

(–40° to 158°F)

Speciﬁcations

Computer Environment

Temperature range:

Operating 0° to 35°C

(32° to 95°F)

Storage –40° to 65°C

(–40° to 149°F)

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random

vibration spectrum that simulates user

environment):

Operating 0.66 G

Non-

Operating

1.30 G

Computer Environment

Maximum shock (for operating — measured

with Dell Diagnostics running on the hard

drive and a 2-ms half-sine pulse; for

non-operating — measured with the hard

drive in head-parked position and a 2-ms

half-sine pulse):

Operating 110 G

Non-

Operating

160 G

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne

contaminant level

G2 or lower as defined

by ISA-S71.04-1985

Appendix

Information for NOM, or Official Mexican Standard

(Only for Mexico)

The following information is provided in the device(s) described in this document in

accordance with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V.

Paseo de la Reforma 2620 – Flat 11°

Col. Lomas Altas

11950 México, D.F.

Regulatory

model number Voltage Frequency

Electricity

consumption

Output

voltage

Output

intensity

P08T 100-240

VAC

50-60 Hz 1.0 A 19.0 VDC 1.58 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance.

INSPIRON

84 85

Index

airflow, allowing 5

backup and recovery 41

calling Dell 72

CDs, playing and creating 40

computer capabilities 40

computer, setting up 5

Contacting Dell online 74

customer service 67

DataSafe Local Backup

Basic 61

Professional 62

DellConnect 67

Dell Diagnostics 53

Dell Factory Image Restore 64

Dell Support Center 49

Diagnostic Checklist 73

drivers and downloads 77

DVDs, playing and creating 40

E-mail addresses

for technical support 68

finding more information 76

flick 38

Index Free Fall sensor 41

FTP login, anonymous 68

gestures

Touch Pad 30

touch screen 38

hard drive activity light 23, 29

hardware problems

diagnosing 53

Hardware Troubleshooter 53

help

getting assistance and support 66

Internet connection 17

memory problems

solving 46

power problems, solving 44

power strips, using 6

problems, solving 42

products

information and purchasing 69

resources, finding more 76

restoring factory image 64

Service Tag

locating 72

setup, before you begin 5

INSPIRON

Index

shipping products

for return or repair 70

SIM card 10

software features 40

software problems 46

solving problems 42

specifications 78

support e-mail addresses 68

support sites

worldwide 68

System Messages 50

System Recovery Media 63

system reinstall options 58

System Restore 59

Tablet Mode 20

touch screen 36

User Interface Modes 19

ventilation, ensuring 5

warranty returns 70

Windows

Program Compatibility Wizard 47

wireless network

connecting 14

problems 44

Printed in the U.S.A.

Broadcom BRCM1051 802.11g/Draft 802.11n WLAN + BT PCI-E User Manual 2 of 3

Broadcom Corporation 802.11g/Draft 802.11n WLAN + BT PCI-E 2 of 3

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