Samsung Electronics Co SLM4530NX Printer User Manual english

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Document ID	2436785
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Document Description	User Manual Part 4
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Date Submitted	2014-11-05 00:00:00
Date Available	2014-11-05 00:00:00
Creation Date	2014-11-05 20:35:47
Producing Software	Acrobat Distiller 10.1.10 (Windows)
Document Lastmod	2014-11-05 20:35:58
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Unix printing
18
Changing the machine settings
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
17
Proceeding the print job
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
After installing the printer, choose any of the image, text, or PS files to print.
General tab
Execute “printui ” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
•
Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•
Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•
Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•
Orientation: Select the direction in which information is printed on a page.
•
Duplex: Print on both sides of paper to save paper.
Select a printer that has been already added.
Select the printing options from the window such as Page Selection.
Select how many copies are needed in Number of Copies.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
To take advantage of the printer features provided by your printer driver,
press Properties.
Press OK to start the print job.
•
Multiple pages: Print several pages on one side of the paper.
4. Special Features
232
Unix printing
•
Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•
Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•
Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
4. Special Features
233
5. Useful Management Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
236
• Easy Capture Manager
237
• Samsung AnyWeb Print
238
• Easy Eco Driver
239
• Using SyncThru™ Web Service
240
• Using Samsung Easy Printer Manager
244
• Using Samsung Printer Status
247
• Using Samsung Printer Experience
249
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
Make sure that the machine is connected to your computer and
powered on.
From the Start menu, select Programs or All Programs.
•
For Windows 8, from Charms, select Search > Apps.
Find Samsung Printers.
Under Samsung Printers, you can see installed management tools.
Click the management tool you want to use.
• After installing the driver, for some management tools, you can access
them directly from the Start screen by clicking on the corresponding tile.
• For Windows 8, after installing the driver, for some management tools,
you can access them directly from the Start screen by clicking on the
corresponding tile.
5. Useful Management Tools
236
Easy Capture Manager
• This feature may not be available depending on model or optional accessories added to the device (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
To capture your screen and launch Easy Capture Manager simultaneously simply press the Print Screen key on the keyboard. Now you can easily print your captured
screen as captured or edited.
5. Useful Management Tools
237
Samsung AnyWeb Print
• This feature may not be available depending on model or optional accessories added to the device (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools
238
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 7).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 50).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
5. Useful Management Tools
239
Using SyncThru™ Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Software" on page 7).
Click Login on the upper right of the SyncThru™ Web Service website.
Type in the ID and Password then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•
ID: admin
•
Password: sec00000
Accessing SyncThru™ Web Service
SyncThru™ Web Service overview
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
Your machine’s embedded website opens.
Some tabs may not appear depending on your model.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
5. Useful Management Tools
240
Using SyncThru™ Web Service
Information tab
Security tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x,
and Authentication servers.
•
User Access Control: Classifies users into several groups according to each
user’s role. Each user’s authorization, authentication and accounting will be
controlled by the group’s role definition.
•
System Log: You can keep logs of events that have happened in the
machine. The administrator can record and manage the machine usage
information by keeping the system log files. The system log files are stored
on the machine’s HDD (hard disk drive), and when it is full, it will erase old
data. Export and save the important audit data separately using the
exporting feature.
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Machine Settings tab: Sets options provided by your machine.
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
5. Useful Management Tools
241
Using SyncThru™ Web Service
Maintenance tab
E-mail notification setup
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Application Management: You can add or delete applications/license. If
you add an application, you need to activate the license of the installed
application. Some applications may not have a license. This feature is also
available from the machine.
•
Backup/Restore: You can backup the machine’s configurations and restore
the configuration when there is a problem with the machine. The saved
(backed up) files can also be used to configure other machines.
•
Wi-Fi Interface: You can enable or disable the Wi-Fi menu.
•
Contact Information: Shows the contact information.
•
Link: Shows links to useful sites where you can download or check
information.
You can receive emails about your machine’s status by setting this option. By
setting information such as IP address, host name, e-mail address and SMTP
server information, the machine status (toner cartridge shortage or machine
error) will be sent to a certain person's e-mail automatically. This option may be
used more frequently by a machine administrator.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Your machine’s embedded website opens.
From the Settings tab, select Machine Settings > E-mail Notification.
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network
environment before setting e-mail notification.
Select Enable check box to use the E-mail Notification.
5. Useful Management Tools
242
Using SyncThru™ Web Service
Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items
you want to receive an alert for.
Enter the name of the administrator, phone number, location, and email
address.
Click Apply.
Click Apply.
If the firewall is activated, the e-mail may not be sent successfully. In that
case, contact the a network administrator.
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Your machine’s embedded website opens.
From the Security tab, select System Security > System Administrator
5. Useful Management Tools
243
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional
accessories added to the device (see "Software" on page 7).
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
• Available for Windows and Mac OS users only (see "Software" on page 7).
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
The screenshot may differ depending on operating system you are using.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager.
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
5. Useful Management Tools
244
Using Samsung Easy Printer Manager
Printer list
The Printer List displays printers installed on your
computer and network printers added by network
discovery (Windows only).
Printer
information
This area gives you general information about your
machine. You can check information, such as the
machine’s model name, IP address (or Port name), and
machine status.
Quick links
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
You can view the online User’s Guide.
Includes links for changing to the advanced settings
(switching UI), refresh, preference setting, summary, help,
and about.
The
button is used to change the user
interface to the advanced settings user interface
(see "Advanced settings user interface overview"
on page 245).
Contents area
Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
Order supplies
Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s)
from online.
Troubleshooting button: This button opens the
Troubleshooting Guide when an error occurs.
You can directly open the necessary section in the
user’s guide.
Application
information
Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
Select the Help menu or click the
button from the window and click on
any option you want to know about.
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
5. Useful Management Tools
245
Using Samsung Easy Printer Manager
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•
Printer Alert: Provides settings related to when alerts will be received.
•
Email Alert: Provides options relating to receiving alerts via email.
•
Alert History: Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user.
This quota information can be created and applied to devices by job accounting
software such as SyncThru™ or CounThru™ admin software.
5. Useful Management Tools
246
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Mean
Description
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might
occur in the future. For example, it might be in
toner low status, which may lead to toner empty
status.
Error
The machine has at least one error.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 105).
• Available for Windows OS users only (see "Software" on page 7).
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
5. Useful Management Tools
247
Using Samsung Printer Status
User’s Guide
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Supplies
Information
Option
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
You can set printing job alert related settings.
Order Supplies
You can order replacement toner cartridge(s) from
online.
Cancel Print
• Cancel Print : If print job is waiting in the print
queue or printer, cancel all user's print jobs in the
print queue or the printer.
or
You can view the online User’s Guide.
Close
• Colse : Depending on the status of the machine or
the supported functions, the Colse button may
appear to close the status window.
5. Useful Management Tools
248
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s website, and check connected machine information. This application
will be automatically downloaded from the Windows Store if the machine is
connected to a computer with an Internet connection.
The screenshot may differ depending on the model you are using.
Available for Windows 8 users only.
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience (
) tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
5. Useful Management Tools
249
Using Samsung Printer Experience
User Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Order Supplies
Visit Samsung
Printer Settings
Device List &
Latest Scanned
Image
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web
Service. Your machine needs to be connected to a
network. This button will be disabled if your machine is
connected via USB cable.
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here. This section is
for the users with multi-functional printers.
Adding a printer
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
Select Add Printer
Select the printer you want to add.
You can see the added printer.
If you see
mark, you can also click
mark to add printers.
5. Useful Management Tools
250
Using Samsung Printer Experience
Deleting a printer
From the Charms, select Settings.
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
Or, right-click the Samsung Printer Experience page and select
Settings.
Select Remove Printer.
Select the printer you want to delete.
Click Yes.
You can see that the selected printer is removed from the screen.
10
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
Open the document to print.
From the Charms, select Devices.
Select your printer from the list
5. Useful Management Tools
251
Using Samsung Printer Experience
Cancelling a print job
Basic tab
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
•
) in the Windows task bar.
You can also cancel the current job by pressing
control panel.
(Stop) button on the
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
Open the document you want to print.
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
From the Charms, select Devices.
Select your printer from the list
Click More settings.
5. Useful Management Tools
252
Using Samsung Printer Experience
Advanced tab
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
5. Useful Management Tools
253
Using Samsung Printer Experience
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
Select the content you want to print from other application.
From the Charms, select Share > Samsung Printer Experience.
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
5. Useful Management Tools
254
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
256
• Power and cable connecting problems
257
• Printing problems
258
• Printing quality problems
262
• Operating system problems
270
For errors that occur during the wireless software installation and settings, refer to the
troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 168).
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
6. Troubleshooting
256
Power and cable connecting problems
Condition
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
Suggested solutions
1 Connect the machine to the electricity supply first.
If the machine has a
(Power/ Wake Up) button on the control, press it.
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
6. Troubleshooting
257
Printing problems
Condition
The machine does not
print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first. If the machine has a
(Power/
Wake Up) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 83).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 38).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 67).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 67).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 18).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
6. Troubleshooting
258
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 50).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 51).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 50). See the printer driver help screen (see "Using help" on page 51).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or,
ensure that the paper size in the printer driver settings matches the paper selection in
the software application settings you use (see "Opening printing preferences" on page
50).
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The machine prints, but
the text is wrong,
garbled, or incomplete.
6. Troubleshooting
259
Printing problems
Condition
Pages print, but they are
blank.
Possible cause
Suggested solutions
The wrong printer driver was selected.
Check the application's printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 65.
• See "Replacing the toner cartridge" on page 67.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
It will take longer to print when you print a PDF file as an image.
6. Troubleshooting
260
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print custom-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 50).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin (see "Opening printing preferences" on page 50).
6. Troubleshooting
261
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 67).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 76).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
76). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 50).
6. Troubleshooting
262
Printing quality problems
Condition
Toner specks
Suggested solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 76).
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 76).
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 50).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 76).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 76).
If these steps do not correct the problem, contact a service representative.
6. Troubleshooting
263
Printing quality problems
Condition
Vertical lines
Suggested solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 67).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
76). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 67).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 65).
Toner smear
• Clean the inside of the machine (see "Cleaning the machine" on page 76).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 67).
6. Troubleshooting
264
Printing quality problems
Condition
Vertical repetitive defects
Suggested solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 67).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 50).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 50). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 65).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 50).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
6. Troubleshooting
265
Printing quality problems
Condition
Suggested solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
6. Troubleshooting
266
Printing quality problems
Condition
Wrinkles or creases
Suggested solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 76).
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 67).
• The machine may require repairing. Contact a service representative.
6. Troubleshooting
267
Printing quality problems
Condition
Loose toner
Suggested solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 76).
• Check the paper type, thickness, and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 67).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 67).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting
268
Printing quality problems
Condition
Curl
Suggested solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 50).
• An unknown image
repetitively appears on a few
sheets
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such
as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 213).
• Loose toner
• Light print or contamination
occurs
6. Troubleshooting
269
Operating system problems
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears during
installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”, “Exception
OE”, “Spool 32”, or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer timeout error
occurred” message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears
in ready mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is not
shown when you click more settings.
Samsung Printer Experience is not installed. Download the app from the Windows Store and install it.
Machine information is not displayed
when you click the device in the Devices
and Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting
270
Operating system problems
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting
271
Operating system problems
Common Linux problems
Condition
Suggested solutions
When printing more than one copy, the
second copy does not print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option in the
Print Dialog does not work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value
of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through system's
printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://
bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer
(CUPS WebUI for example)
Paper size and orientation are disabled
in the Print Dialog when opening text
files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like
'gedit'.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
6. Troubleshooting
272
Operating system problems
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be
printed
Possible cause
The PostScript driver may not be installed
correctly.
Solution
• Install the PostScript driver (see "Software Installation" on page 132).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 71).
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
6. Troubleshooting
273
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
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www.samsung.com/
th/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
444 77 11
www.samsung.com/
tr/support
80-1000-12
www.samsung.com/
n_africa/support
800-SAMSUNG (800 -726 7864)
www.samsung.com/
ae/support (English)
U.A.E
www.samsung.com/
levant/support
(English)
www.samsung.com/
tw/support
Customer Care Center
TRINIDAD &
TOBAGO
1969
SYRIA
TAIWAN
Country/Region
0800 - SAMSUNG(0800-726 786)
18252273
TADJIKISTAN
WebSite
www.samsung.com/
ae_ar/support (Arabic)
0330 SAMSUNG (7267864)
www.samsung.com/
uk/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
us/support
Electonics
Contact SAMSUNG worldwide
280
Contact SAMSUNG worldwide
Country/Region
U.S.A (Mobile
Phones)
UGANDA
Customer Care Center
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
www.samsung.com/
support
0-800-502-000
www.samsung.com/
ua/support (Ukrainian)
www.samsung.com/
ua_ru/support
(Russian)
000- 405-437-33
URUGUAY
VENEZUELA
VIETNAM
ZAMBIA
www.samsung.com/
us/support
0800 300 300
UKRAINE
UZBEKISTAN
WebSite
www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/
support(English)
8-10-800-500-55-500
www.samsung.com/
support
0-800-SAMSUNG (726-7864)
www.samsung.com/
ve/support
1800 588 889
www.samsung.com/
vn/support
0211 350370
www.samsung.com/
support
Contact SAMSUNG worldwide
281
Glossary
AppleTalk
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
Glossary
282
Glossary
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Coverage
DHCP
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
CSV
DIMM
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
Glossary
283
Glossary
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
ECM
DPI
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Glossary
284
Glossary
Ethernet
Fuser Unit
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Glossary
285
Glossary
Mass storage device (Hard Disk)
IP address
Mass storage device (Hard Disk), commonly referred to as a hard drive or hard
disk, is a non-volatile storage device which stores digitally-encoded data on
rapidly rotating platters with magnetic surfaces.
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
IEEE
IPM
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IEEE 1284
IPP
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
Intranet
IPX/SPX
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Glossary
286
Glossary
ISO
JPEG
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
ITU-T
LDAP
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Glossary
287
Glossary
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
MH
NetWare
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
MMR
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
Glossary
288
Glossary
Originals
PDF
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
OSI
PostScript
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Glossary
289
Glossary
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Protocol
SMB
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
PS
See PostScript.
SMTP
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
RADIUS
SSID
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Glossary
290
Glossary
Subnet Mask
Toner Cartridge
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
UNC Path
TIFF
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\\\
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Glossary
291
Glossary
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
WPA-PSK
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
292
Index
google cloud printing
accessing
default settings
management tools
accessories
installing
14
ordering
AirPrint
AnyWeb Print
tray setting
device options
14
direct printing utility
16
Unix
16
print screen
16
error message
28
16
favorites settings, for printing
cleaning
clearing paper
tips for avoiding paper jams
layout
entering character
eco
12
eco printing
buttons
jam
driver installation
46
23
features
27
48
Linux
common Linux problems
18
driver installation for network connected 11
driver installation for USB cable connected
driver reinstallation for USB cable connected
printer properties
20
20
inside
19
machine features
printing
outside
19
print media feature
system requirements
pickup roller
22
using SetIP
cleaning a machine
19
control panel
16
general icons
paper in multi-purpose tray
17
general settings
paper in the tray1
14
glossary
special media
19
touch screen
convention
loading
Index 293
Index
common Mac problems
17
driver installation for network connected 10
driver installation for USB cable connected
driver reinstallation for USB cable connected
printing
information
Mac
18
wired network setup
12
emulation
wireless network setup
job management
16
numeric keypad
job status
21
n-up printing
menu map
menu overview
multi-purpose (or manual feeder) tray
using special media
19
Mac
ordering
loading
17
output support
using SetIP
tips on using
17
overlay printing
machine overview
rear view
15
network
maintenance parts
managing
application
memory
memory upgrading
16
menu
driver installation
Linux
Mac
UNIX
Windows
11
10
12
general setup
14
11
admin setup
17
installing environment
counter
22
introducing network programs
direct usb
20
IPv6 configuration
19
SetIP program
eco
15
3, 4, 5, 28
18
14
16
optional tray
system requirements
front view
18
multi-purpose tray
24
create
12
delete
13
print
12
paper
placing a machine
adjusting the altitude
postScript driver
troubleshooting
19
print
mobile OS
44
mobileprint
44
Index 294
Index
print media
printing to a file
symbols
card stock
22
setting as a default machine
samsung printer experience
15
envelope
20
special printer features
Samsung Printer Status
13
guidelines
12
UNIX
22
service contact numbers
labels
21
using direct printing utility
16
SetIP program
output support
printing a document
preprinted paper
22
Linux
20
setting the paper size
23
Mac
18
setting the paper type
23
UNIX
22
special media
19
printer preferences
Linux
20
operating system problems
13
specifications
print media
status
16
estimated toner cartridge life
monitoring the supplies life
ordering
power problems
replacing toner cartridge
printing problems
printing quality problems
Mac
18
multiple pages on one sheet of paper
Mac
18
regulatory information
printing a document
Windows
25
13
17
10
SyncThru Web Service
general information
SyncThru™ Web Service
SyncThruTM Web Service
application management
safety
19
available supplies
20
16, 17
supplies
paper feeding problems
Linux
printing on both sides of paper
Mac
Special features
problems
printing
changing the default print settings
problem
printer status
general information
printing feature
3, 28
information
toner cartridge
estimated life
Index 295
Index
handling instructions
USB flash memory
non-Samsung and refilled
data backup
31
redistributing toner
managing
32
10
replacing the cartridge
touch screen
printing
tray
31
keyboard
using help
27, 19
adjusting the width and length
13
changing the tray size
13
loading paper in multi-purpose tray
17
watermark
create
10
23
delete
11
edit
11
setting the paper size and type
28
using
keyboard
ordering an optional tray
network cable
USB memory device
storing
wireless network
Windows
understanding the status LED
14
UNIX
22
10
driver reinstallation
using SetIP
3, 28
wireless
USB cable
driver installation
driver installation for USB cable connected
19,
21
system requirements
Unix
system requirements
16
driver installation for network connected 6
driver installation for network connected 12
printing
common Windows problems
19, 21, 2, 4
3, 5
WPS
disconnecting
21, 22
Index 296

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