Contents
User Manual 2
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| Mirror Download [FCC.gov] | |
| Document ID | 2087929 |
| Application ID | c2A01R9qUr0VvOPZ0s1ExQ== |
| Document Description | User Manual 2 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 438.06kB (5475769 bits) |
| Date Submitted | 2013-09-30 00:00:00 |
| Date Available | 2014-03-29 00:00:00 |
| Creation Date | 2013-09-27 14:54:33 |
| Producing Software | Adobe PDF Library 9.9 |
| Document Lastmod | 2013-09-27 14:54:46 |
| Document Title | User Manual 2 |
| Document Creator | Adobe InDesign CS5.5 (7.5) |
Dialing a Phone Number Directly Dial Number Contacts Favorites Call History Like with any other phone, you can dial the phone number of the person you want to call. 1. Before you dial, press (CAPTIONS button) to turn captions on (blue light around CAPTIONS button is on). CAPTIONS 2. Lift the handset. 3. U se the dialing keypad wish to call. OPER to dial the phone number of the person you s you dial, the display screen shows the status as your CapTel phone 4. A connects to the captioning service. Dial: 1-333-555-6852 waiting for captions 24 M akin g and A nswerin g C alls Customer Service: 888-269-7477 555-8539 May 13 1:36 pm Call Time: 00:02:56 hello this is Tina's flower shop how may I help you? okay and where would you like them delivered? great you said you wanted roses any particular color? Font Size 5. Listen or watch the display screen to know when someone answers. Begin your conversation as you normally would. Captions will appear on the display screen as the other party speaks. TIP Talk back and forth as you normally would, reading the captions as you go. You don’t have to wait for the captions to finish appearing on screen before you answer. TIP To see captions, press the CAPTIONS button (blue light on around the button) at any time during the call. NOTE When you are finished with your call, hang up the handset. You can also place a call to someone listed in your Contacts, Favorites, Call History, or Speed Dial settings. You need to have entries saved in Contacts before you can use these features. See Contacts on page 59 for instructions. Customer Service: 888-269-7477 M akin g and A nswerin g C alls 25 Answering an Incoming Call Incoming Call 13335552652 Corner Pharmacy ignore send to answering machine 1. When the phone rings, the display lights up to let you know there is an incoming call. (If you have Caller ID service, the caller’s name and phone number will appear.) 2. Lift up the handset to answer the call. (CAPTIONS button) to turn 3. If you would like captions, press captions on (blue light around CAPTIONS button is on). CAPTIONS Unavailable June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Font Size TIP When you are finished with your conversation, hang up the phone as you normally would. If you answer on an extension telephone and want to get captions, just pick up the CapTel handset, press any of the number keys and press the CAPTIONS button. Your CapTel phone will connect to the Captioning Service, and you will see captions on the display. 26 M akin g and A nswerin g C alls Customer Service: 888-269-7477 Turning Captions On/Off During a Call You can turn captions on/off at any time during your call by pressing (CAPTIONS button). When the blue light around the CAPTIONS button is lit, you will see captions of everything the other party says. CAPTIONS To turn captions off, press (CAPTIONS button) again. The blue light around the CAPTIONS button goes off. CAPTIONS Adjusting the Volume NOTE You can increase the volume of the person’s voice coming through the handset, up to a 40dB gain from min/max when the CAPTIONS button is on. (If captions are turned off, the maximum volume is 18dB gain). Watch the lights next to the VOL bar to see what level the volume is set to. • To increase the volume, press on the VOL button. • To decrease the volume, press on the VOL button. The maximum volume setting on captioned calls is extremely loud. People who do not need amplification should not use the phone at its highest volume setting. The volume level automatically returns to a mid-range setting whenever the phone is hung up. To save your volume setting so that it will be used during every captioned call, see Saving Conversation Volume on page 71. Customer Service: 888-269-7477 M akin g and A nswerin g C alls 27 Adjusting the Sound – Tone Tone Control This tone setting will help you hear medium-pitched voices low medium high Touch low, med, or high to select desired tone custom lift the handset and press play button to test the tone setting cancel accept You can adjust the Tone of the handset sound to a frequency range that is easiest for you too hear. Use the tone setting to emphasize HIGH, MEDIUM, or LOW frequency sound ranges. You can even customize the sound frequency to match your own audiogram. The setting will remain in effect until you change it again. You can adjust the Tone setting anytime during, before, or after a call. To adjust the Tone setting: 1. Press TONE (TONE button) on the CapTel keypad. 2. The display shows what the current setting is: LOW, MED, HIGH, or CUSTOM. TIP To test how the Tone setting will sound, lift the handset and press on the display screen. You will hear a recording of first a man’s and then a woman’s voice, letting you check if the setting makes it easier to hear. Experiment with the different Tone settings to find the range that works best. NOTE 3. Press the Tone setting repeatedly to cycle through the different settings. You can also use a headset or neckloop to enhance the sound quality. Please see page 11 for instructions. 28 M akin g and A nswerin g C alls Customer Service: 888-269-7477 Customizing the Tone Setting Custom Tone 40dB 250 Hz 500 Hz 1kHz 2kHz 4 kHz 35dB Touch and Drag the blue dots to match the shape of your audiogram 30dB 25dB 20dB 15dB 10dB lift the handset and press play button to test the tone setting cancel accept CapTel 2400i lets you personalize the Tone setting to enhance the frequency ranges that you hear best. For example, you can adjust the tone settings to match your own personal audiogram. CapTel lets you listen to test each setting as you make changes, to find the optimal customized hearing level. To customize the Tone setting: 1. With the handset hung up, press TONE 2. On the display screen, touch custom (TONE button). (Custom). 3. T ouch and drag the blue circles on the frequency chart to adjust the various sound levels. TIP As you make changes, test the sound quality by touching listening over the handset. (play) while If you have a personal audiogram, adjust the blue circles to match the shape of your audiogram to give you optimal sound levels for your personal hearing level. 4. W hen you are finished, touch (Cancel) to exit. Customer Service: 888-269-7477 accept (Accept) to save your changes or cancel accept cancel M akin g and A nswerin g C alls 29 Knowing What Sounds are on the Line Unavailable June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Font Size The handset graphic on the display screen tells you what incoming and outgoing sounds are occurring during your call with two visual indicators: the Signal meter (yellow waves) and the Outgoing Volume meter (green waves). Signal Meter – Sounds on the Line Shows when there is sound coming over the line, even if the sound is not loud enough for you to hear. The more sound waves coming out of the handset, the louder the sound. Outgoing Volume Meter NOTE Helps you to see how loudly you are speaking. The more lines going into the handset graphic, the louder your voice is. If the lines become red, you may want to lower the volume of your own voice during a call. These meters only appear during calls that have captions. 30 M akin g and A nswerin g C alls Customer Service: 888-269-7477 SEC TION Viewing Captions This section explains how to adjust and review conversation captions. Topics Turning Captions On/Off During a Call Viewing Corrections Reviewing Captions During a Call Reviewing Captions After Hanging Up Saving Conversation Captions Erasing Captions Changing the Captions Font Size Changing the Color of the Captions etting how Captions Scroll Across the Display Screen Adjusting the Brightness of the Display Screen Customer Service: 888-269-7477 V iewin g C aptions 31 Turning Captions On/Off During a Call Unavailable June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Font Size You can turn captions on/off at any time during your call by pressing (CAPTIONS button). When the blue light around the CAPTIONS button is lit, you will see captions of everything the other party says. CAPTIONS To turn captions off, press (CAPTIONS button) again. The blue light around the CAPTIONS button goes off. NOTE You can increase/decrease the size of the captions font by touching at the bottom of the screen. TIP CAPTIONS You can pres the CAPTIONS button at any time during the call. If you forgot to press it at the start of your call, don’t worry. Captions will appear approximately 3–5 seconds after the CAPTIONS button is turned on. 32 V iewin g C aptions or Customer Service: 888-269-7477 Viewing Corrections 555-6295 May 11 12:42 pm Call Time: 00:00:37 (CapTel CA# C7005) Ringing 1 (F) Hi Debra sure she is not at her desk Debra do you want her voicemail sure colon Word Error Font Size 555-6295 May 11 12:42 pm Call Time: 00:00:46 (CapTel CA# C7005) Ringing 1 (F) Hi Debra sure she is not at her desk Debra do you want her voicemail sure hold on Correction Font Size On occasion, word errors may appear in the captions due to the speech recognition system the Captioning Service uses. The Captioning Service will try to correct any word errors as they occur. The corrected word appears in a different color than the rest of the captions, to let you know a correction has been made. NOTE There may be a slight delay before the word error is corrected. If you are unclear about what was said, ask your caller to clarify. You can change the color of the captions and corrections in the Display Settings. Please see page 39 for instructions. Customer Service: 888-269-7477 V iewin g C aptions 33 Reviewing Captions During a Call Unavailable June 22 10:49 am Call Time: 00:00:16 this is corner pharmacy calling your prescription is ready to be picked up yes please bring your insurance card with you as well as a valid ID we are open until 8:00 pm we’d be happy to help Back to Live Captions Touch and slide up to move backwards to review previous captions There are a couple of ways to review captions during a call: 1. Touch and move the slide bar at the right up to scroll back through previous captions. 2. Place your finger on the captions screen and swipe downward to review previous captions. NOTE When you are finished reviewing captions, touch (Back to Live Captions) to return to the current conversation. Anything the other party said during the time you were reviewing captions will appear, and the live captions will continue as usual. Your CapTel phone holds captions for up to 100 different conversations in memory (approximately 10 hours of conversations). If the conversation memory fills up entirely, older captions will be erased as new captions come in. 34 V iewin g C aptions Customer Service: 888-269-7477 Reviewing Captions After Hanging Up Call History today 11:38 AM 1-321-555-9876 today 11:32 AM 1-321-555-9876 2/15/13 4:23 PM John S. 2/15/13 2:56 PM Mary Cell 2/14/13 6:42 PM 555-2369 next Mary Cell 1-321-555-6712 2/15/13 2:56 PM 0:01:14 review captions add to contacts call delete prev To review captions after your conversation is ended and the phone is hung up: 1. On the display screen, touch (Call History). 2. F rom the Call History listing on the left, touch the call that you wish to review. If needed, use the scroll bar or touch and to scroll through the list of calls. 3. Once the call you want is highlighted, information about the call appears on the right. Touch (review captions) to review captions of the call. When reviewing captions: Touch and drag the scroll bar on the right to move backwards and forwards through captions. Touch and to see captions from a previous/later call. (HOME button) to exit. incoming TIP HOME The Call History listing lets you know whether a call was or outgoing. NOTE 4. When you are done reviewing captions, press Your CapTel phone comes with the Save Captions feature enabled, letting you view conversation captions after you’ve hung up the phone. You can turn this feature off so that CapTel will not save conversation captions after every call. Please see Saving Captions after Hang up on page 71 for instructions. Customer Service: 888-269-7477 V iewin g C aptions 35 Saving Conversation Captions Save Captions On Line by Line Scrolling Save Volume On Keypad Lights On Flasher Settings English General Settings Back You can set your CapTel phone to save captions after the call is ended. This allows you to go back and review what was said after you’ve hung up. You can review captions from up to 100 different conversations in memory. The default setting is Save Captions – ON. To change the Save Captions setting: 1. On the display screen, touch 2. Touch (General Settings). 3. Touch (Save Captions On). 4. Touch on (On) or off on off (Settings). (Off) to select. Save Captions On saves conversation captions after the call is finished and the phone is hung up. Save Captions Off erases the conversation captions after every call. NOTE 5. Once you have made your selection, press HOME (HOME button) to exit. If power is ever interrupted to your CapTel phone, conversations stored in memory will be erased. 36 V iewin g C aptions Customer Service: 888-269-7477 Erasing Captions Call History Mary Cell delete call history? today 11:38 AM 1-321-555-9876 today 11:32 AM 1-321-555-6712 1-321-555-9876 (2/16/13 2:56 PM) 2/15/13 4:23 PM John S. 2/15/13 2:56 PM Mary Cell 2/14/13 6:42 PM 555-2369 next 2/15/13 2:56 PM press accept0:01:14 to cancel delete this call accept review captions call delete previous To erase captions of a single conversation after the call has ended: 1. On the display screen, touch (Call History). 2. F rom the Call History listing, touch the call that you wish to erase. If needed, touch and or touch and drag the scrollbar to scroll through the list of calls. 3. Once you have the call you want highlighted, information about the call appears on the right side of the display. Touch (Delete) to erase captions of the call. 4. The display asks you to confirm that you want to delete the call. Touch (Accept) to erase or (Cancel) to exit. accept accept cancel cancel 5. When you are done erasing captions, press HOME (HOME button) to exit. To erase captions from all of your calls: 1. On the display screen, touch 2. Touch (Call History). (Delete) to erase captions of all your conversations. 3. T he display asks you to confirm that you want to delete all of your call history. Touch (Accept) to erase or (Cancel) to exit. accept cancel accept cancel 4. When you are done erasing capitons, press Customer Service: 888-269-7477 HOME (HOME button) to exit. V iewin g C aptions 37
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