Contents
User Manual 3
38 VIEWING CAPTIONS Customer Service: 888-269-7477
Changing the Captions Font Size
You can adjust the font size of the conversation captions to make them
easier to read.
Changing the font size only applies to conversation captions. The font size
and style for your CapTel menu options always remains the same.
To change the font size of the captions:
1. With the handset hung up, touch (Settings).
2. Touch (Display).
3. Touch (Font Size).
4. The display screen shows what the current font size setting is. Touch the
setting that you want: “small”, “medium”, or “large”. The display
screen shows an example of each font size that you select.
5. When you have selected the font size, touch accept
cancel
(Accept) to save your
change or
accept
cancel (Cancel) to exit.
6. When you are done, press HOME (HOME button) to exit.
EXAMPLE CAPTIONS
Walt sells imported clothes for men. He
Claims he likes this line of work. Nicole
knows where Walt works. It is that new
place with coats in the window. William
asked if we will come with him and Nicole
Font Size accept
cancel
medium largesmall
NOTE
Customer Service: 888-269-7477 VIEWING CAPTIONS 39
Changing the Color of the Captions
You can change the color of the captions font and background color on
the display screen to a color combination that you prefer. You need to set
the conversation colors before or after a call. You cannot change the
captions colors during a live captioned call.
Changing the font color applies only to conversation captions. The font size
and style for your CapTel 2400i menu always stays the same.
To change the font and background colors:
1. On the display screen, touch (Settings).
2. Touch (Display).
3. Touch (Display Colors).
EXAMPLE CAPTIONS
Walt sells imported clothes for
men. He claims he likes this line
of work. Nicole knows where
Walt works. It is that new place
accept
cancel
Background
Captions Color Options
Corrections
NOTE
40 VIEWING CAPTIONS Customer Service: 888-269-7477
4. The display screen shows you an example of how the colors are
currently set.
To change the Captions color:
1. Make sure Captions (Captions) is highlighted (blue).
2. In the Color Options table, touch the color you that you would
like the captions to appear. As you select your color, CapTel
shows you an example of how the captions will look.
To change the Background color:
1. Touch Background (Background) to highlight (blue).
2. In the Color Options table, touch the color you that you would
like the background to appear. As you select your color, CapTel
shows you an example of how the background will look.
To change the Corrections color:
1. Touch Corrections (Corrections) to highlight (blue).
2. In the Color Options table, touch the color you that you would
like the corrections to appear. As you select your color, CapTel
shows you an example of how the corrections will look.
5. When you have selected the color combination that you prefer, touch
accept
cancel
(Accept) to save or
accept
cancel (Cancel) to exit.
6. When you are done, press HOME (HOME button) to exit.
If you have diculty reading the captions, you may try dierent color
combinations to create higher contrast between the captions color and the
background color.
TIP
Customer Service: 888-269-7477 VIEWING CAPTIONS 41
Setting how Captions Scroll Across the
Display Screen
You can control how the captions appear on the display screen: either
appearing word-by-word across the screen as each word is captioned or by
smooth scrolling one line at a time in a continuous movement. The default
setting is smooth scrolling.
To change the way captions scroll across the screen:
1. On the display screen, touch (Settings).
2. Touch (General Settings).
3. Touch (Smooth Scrolling).
4. Touch the scrolling option that you prefer.
Line-by-Line Scrolling: captions appear word-by-word across
the screen as they are captioned
Smooth Scrolling: captions appear one line at a time in a
continuous motion
5. Once you have made your selection, press HOME (HOME button) to exit.
Save Captions On Line by Line Scrolling Flasher Settings
Save Volume On Keypad Lights On English
General Settings Back
select scrolling style
smooth scrollingline by line
42 VIEWING CAPTIONS Customer Service: 888-269-7477
Adjusting the Brightness of the Display Screen
You can adjust the brightness of your CapTel 2400i display screen to make
it easier to read in well-lit or dimly-lit environments.
You need to adjust the brightness of the Display Screen before or after a call.
You cannot set the display screen brightness during a live captioned call.
To adjust the brightness of the Display Screen:
1. On the display screen, touch (Settings).
2. Touch (Display).
3. Touch (Brightness)
4. Touch and drag the slide bar to adjust the brightness to the setting that
you would like. Sliding left makes the display screen dimmer. Slide right
to make the display screen brighter.
5.
When the brightness is set, touch
accept
cancel
(Accept) to save or
accept
cancel
(Cancel) to exit.
6. Press HOME (HOME button) to exit.
After 60 seconds of non-use, the CapTel display screen will start becoming
more dim and gradually go completely dark as an energy-saving measure.
To re-illuminate the screen, simply touch the display screen or any button on
the dialing keypad.
Brightness Line by Line Scrolling Font Size
Screen Timeout Night Mode
Display Settings Back
adjust display brightness
min max
accept
cancel
NOTENOTE
Customer Service: 888-269-7477 VIEWING CAPTIONS 43
Getting Help
If you have any questions as you use your new CapTel 2400i, we’re here to
help. Use any of these ways to contact us:
Pick up the handset and press (CUST SERV) to automatically speed dial
directly to our helpful Customer Service team. If you are in an oce setting,
you may need to dial a number such as “9” rst to get an outside line rst
and then press (CUST SERV). (Available 24 hours a day, 7 days a week.
Customer Service is closed on major holidays.)
Help materials are also available online at our website.
Phone: 1-888-269-7477 (Available 24 hours a day, 7 days a week)
FAX: (608) 204-6167
Mail: CapTel Customer Service
450 Science Drive
Madison, WI 53711
Email: CapTel@CapTel.com
Online: www.CapTel.com
(Live Chat help available at our website)
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44 CALL HISTORY Customer Service: 888-269-7477
seCTiOn
4Call History
TOPICS
N Reviewing Previous Calls
N Reviewing Captions from a Previous Call
N Dialing from Call History
N Erasing Previous Calls
This section explains how to use Call History to
see who has called you, to review captions of
past conversations, and to see information
about any incoming calls you may have missed.
Customer Service: 888-269-7477 CALL HISTORY 45
Reviewing Previous Calls
Your CapTel 2400i keeps a list of information about recent calls, including
calls that you may have missed. You can review captions from the call, the
date and time of the call, and any Caller ID information if available. CapTel
can even show you a picture of the caller if it is someone in your Contact list.
call
review
captions
add to
contacts delete
Call History Mary Cell
today
11:38 AM
today
11:32 AM
2/15/13
4:23 PM
2/15/13
2:56 PM
2/14/13
6:42 PM
1-321-555-9876
1-321-555-9876
John S.
Mary Cell
555-2369
1-321-555-6712
prev
next
2/15/13
2:56 PM
0:01:14
➊ Previous calls: Touch the call you want information about.
➋ Information about the call shows up here.
➌ Indicates whether call was incoming, outgoing, picked up by the
answering machine, or unanswered.
➍ Date and time of the call.
➎ Use the scroll bar to review entries further down the list.
➏ Next/Previous: Lets you skip 5 entries up/down the list.
➐ Captions: Review captions of the call.
➑ Add to Contacts: Adds caller to your contact list.
➒ Call: Places a call to this person.
➓ Delete: Erases this call from Call History.
Remember to rst touch the call listed in Call History on the left side of
display that you want to review. Once you touch the call listing, more
information about the call will appear on the right of your screen, including
a picture of the caller if it is someone already in your Contact list.
➊
➋
➌
➏
➐ ➑ ➒ ➓
➍ ➎
TIP
46 CALL HISTORY Customer Service: 888-269-7477
Reviewing Captions from a Previous Call
You can look back and see captions from any call in your Call History.
To review captions from a previous call:
1. From the display screen, touch (Call History).
2. From the list on the left, touch the call that you want to review.
Touch and drag the scroll bar to see calls further up or down the list.
You can use (Next/Prev) to skip 5 entries up or down the list.
3. Information about the call that you selected appears in the right of
the screen.
4. Touch (Review Captions) to review captions of the call.
5. Touch and drag the scroll bar at the right to move backwards and
forwards through the captions.
6. When you are nished, press HOME (HOME button) to exit.
You can increase/decrease the size of the captions font by touching or
at the bottom of the display.
Touch prev next (<<prev / next>>) to view captions from a
previous/later call.
Joe Smith 5/28/132:16 PM
(CapTel CA# C6562) Ringing 1 2
(M) Hello Hello ~ OK well I was
wondering if you are coming to
Jimmys game oh great it’s at
Back
deletecall
prev next
Font Size
TIPNOTENOTE
Customer Service: 888-269-7477 CALL HISTORY 47
Dialing from Call History
You can use Call History to quickly re-dial someone that has called you
before. This is especially helpful if you notice you’ve missed a call – you can
call the person back directly from Call History.
To dial a number from Call History:
1. From the display screen, touch (Call History).
2. From the list on the left, touch the call that you want to review.
Touch and drag the scroll bar to see calls further up or down the list.
You can use (Next/Prev) to skip 5 entries up or down the list.
3. Information about the call that you selected appears in the right of
the screen.
4. Touch (Call) to place a call to this person.
If you are calling this number for the rst time, the display asks you to
conrm which number to call. For example, if you need to dial the area
code or if a dialing prex (such as “9”) is required.
5. Lift the handset. CapTel dials the number automatically.
call
review
captions
add to
contacts delete
Call History Mary Cell
today
11:38 AM
today
11:32 AM
2/15/13
4:23 PM
2/15/13
2:56 PM
2/14/13
6:42 PM
1-321-555-9876
1-321-555-9876
John S.
Mary Cell
555-2369
1-321-555-6712
prev
next
2/15/13
2:56 PM
0:01:14
TIP
48 CALL HISTORY Customer Service: 888-269-7477
Erasing Previous Calls
To erase a single call from Call History:
1. From the display screen, touch (Call History).
2. From the list on the left, touch the call that you want to review.
Touch and drag the scroll bar to see calls further up or down the list.
You can use (Next/Prev) to skip 5 entries up or down the list.
3.
Information about the call you selected appears in the right of the display.
4. Touch (Delete) to erase this call from your Call History.
5. The display asks you to conrm if you want to delete the call.
Touch accept
cancel
(Accept) to erase or
accept
cancel (Cancel) to exit.
6. When you are nished, press HOME (HOME button) to exit.
To erase all calls from Call History
1. From the display screen, touch (Call History).
2. Touch (Delete) on the right side of display to erase all of the calls in
Call History.
3. The display asks you to conrm that you want to delete all calls.
Touch accept
cancel
(Accept) to erase or
accept
cancel (Cancel) to exit.
4. When you are nished, press HOME (HOME button) to exit.
seCTiOn
5
call
review
captions delete
Call History Mary Cell
today
11:38 AM
today
11:32 AM
2/15/13
4:23 PM
2/15/13
2:56 PM
2/14/13
6:42 PM
1-321-555-9876
1-321-555-9876
John S.
Mary Cell
555-2369
1-321-555-6712
previous
next
2/15/13
2:56 PM
0:01:14
delete call history?
(2/16/13 2:56 PM)
press accept to
delete this call accept
cancel
TIP
Customer Service: 888-269-7477 ANSWERING MACHINE 49
This section explains how to use the built-in
Answering Machine and see captions of messages
that people leave for you. You can hear the voice
recording and read captions of the message.
CapTel can also show you captions of messages
that are left on an external answering machine.
seCTiOn
5Answering Machine
TOPICS
N About the Answering Machine
N Turning Answering Machine On/O
N Playing Your Answering Machine Messages
N Erasing Answering Machine Messages
N Deleting All Messages
N Recording a Personal Greeting
N Captioning Messages from an External
Answering Machine
N Setting the Ring Count
N Playing Incoming Messages Aloud/Silent
50 ANSWERING MACHINE Customer Service: 888-269-7477
About the Answering Machine
Your CapTel 2400i can take messages for you when you are unavailable, for
you to play back later. When checking your messages, you can listen to the
messages as well as see captions. The CapTel Answering Machine saves up
to 100 messages.
Turning Answering Machine On/O
1. On the display screen, touch (Ans Machine). The rst time you
set up your Answering Machine, the display tells you there are no
messages available.
2. Touch (Answering Machine Settings).
3. The display screen shows you the current setting (on or o).
Touch (Answering Machine On) and select on or o.
4. When you are nished, press HOME (HOME button) to exit.
A green ON indicator appears on the Answering Machine icon to let you
know at a glance whenever the Answering Machine is turned on.
Back
Answering Machine
Answering Machine on Greeting Message
No Saved MessagesSet Ring Count
External Speaker o
TIP