Cygnion HRCU10102 Cordless Phone User Manual Chapter3

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Document ID	60920
Application ID	jj7pIRuB7g8NFLZWjAAYNQ==
Document Description	CG2400 chapter 3
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Permanent Confidential	No
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Document Type	User Manual
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Filesize	98.22kB (1227795 bits)
Date Submitted	1999-09-28 00:00:00
Date Available	1999-12-23 00:00:00
Creation Date	1999-09-15 20:19:23
Producing Software	Acrobat PDFWriter 4.0 for Windows
Document Lastmod	0000-00-00 00:00:00
Document Title	Chapter3.PDF
Document Creator	Chapter3.fm
Document Author:	Su Falcon

Chapter
The User
Interface
The Three Interfaces
An interface is a way of interacting with a system.
In the CG 2400 system, you have three basic user
interfaces:
Handset User
Interface (HUI)
The interface you use when you access features and
functions by pressing keys on the handset keypad, or
by using the menus on the handset display.
Speech User
Interface (SUI)
When you “talk” to CyberGenie to access your mail,
place calls, or change your outgoing messages
(incoming call greetings and voicemail greetings),
you are using the speech user interface.
Graphical User
Interface (GUI)
The software application, CyberGenie@Work, from
which you can set up and configure your system, add
users and handsets, update your contacts list,
monitor calls, place calls, and more. The GUI
includes online help.
NOTE: When using the
handset, you cannot
combine speech and
handset commands. If
you start using speech
commands during a
procedure, then switch
to keystrokes on the
keypad, the speech
interface becomes
inactive until the
current call activity is
ended.
37
CG 2400 User Guide
Handset User Interface
The handset has keys on the keypad that perform
specific functions. There are also menu options you
can view on the handset display and select by
pressing keys.
Many of the features available can be accessed either
from the keypad or by using speech commands with
CyberGenie.
Modes of Operation
Handsets can be used with the system in either of
two modes:
Full function mode
When the CG 2400 system is working with an active
PC, it is in full function mode.
Standalone mode
If the PC is turned off or the USB cable is unplugged,
the CG 2400 can run in standalone mode, which lets
you place and receive external calls but does not
provide CyberGenie functions.
Handset Keys
Press to start a CyberGenie session.
Press to answer a call or place a predialed call.
Press and hold to turn the phone on or off, or end a
call. While using the handset display menu, press to
return to previous menu option.
Press to activate and navigate the handset menus, or
to change case when entering text.
Press to delete the last character entered on the
display. When in a menu, press to return to idle
display. When a call is active, press to mute the
handset microphone.
Press to switch between call-waiting calls on the
same line (if this feature is available from your phone
service), or answer an incoming call while the
handset menu is active.
38
Volume controls
Earpiece
Handset display
Chapter 3: The User Interface
Indicator light
CyberGenie key
YES / off-hook
Menu / up
Headset jack
On / off / NO
on-hook
Menu / down
Flash hook
Microphone
Up and down
volume
control keys
Clear / mute
(located on the left side of the handset) Press to
adjust the earpiece volume louder or quieter. While
on the handset menu RingVolume option, press to
adjust the ring signal volume.
39
CG 2400 User Guide
The Handset Display
The display consists
of two text lines and
a row of status
icons.
Display Text
The text on the
handset display varies depending on the handset’s
state.
Idle mode
An assigned handset will display the user’s name and
extension when the handset is idle (not in use).
Call in progress
When you place a call, the number dialed displays on
the second row. Once the call connects, the call’s
duration will display on the top row.
Call ended
When you end a call, the duration will display for a
couple of seconds before the display returns to idle.
While accessing the
handset display
menu
While accessing the handset display menu (see
“Using the Handset Display Menu” on page 41), the
current menu option shows on the display.
Display Icons
Shows signal strength. When you move too far away
from the base station, the signal will diminish. It
always displays.
Indicates handset ringer is turned off.
Indicates handset keylock is turned on. (The keylock
does not stop incoming calls, it only prevents calls
from being placed from the handset keypad.)
Indicates handset is off-hook. If a call is not placed,
the handset will eventually return to the on-hook
state and the icon will disappear.
Indicates that you have a message in your personal
or system inbox.
Shows remaining battery charge. It always displays.
40
With the handset menu, you can control advanced
telephony functions and customize the handset.
To navigate the menu options:
Press
to access the menu and move through
menu options.
The active option is indicated by a > to the left. Press
to select an option, then
to move
through the sub-menu options.
Press
options.
at any time to move up one level of menu
Press
display.
to return to idle mode on the handset
Chapter 3: The User Interface
Using the Handset Display
Menu
Handset Display Menu Options
Menu Path
>IntCall
>PhoneBook
Place an internal call from the handset.
Access phonebook information stored in
the handset:
>PhoneBook
>CallName
Access and dial a contact stored in the handset
phonebook.
>PhoneBook
>Status
Display the date and time of the most recent
phonebook download.
>PhoneBook
>Download
Download flagged names and phone numbers from
the Contacts List on the computer.
>PhoneBook
>DeleteAll
Delete all phonebook records from the handset.
41
CG 2400 User Guide
>Handset
>Handset
>AutoKeyLock
>Handset
>BabyPhone
Lock the keys on the handset to prevent accidental
calling.
Use the handset as a baby monitor:
>Handset
>BabyPhone
>Activate
Turn on the BabyPhone feature by placing a call from
the monitor phone to the speaker phone.
>Handset
>BabyPhone
>SetPhoneNo
Set the handset number to be used as a speaker with
the handset monitor.
>Handset
>BabyPhone
>InfoTone
>Handset
>Alerts
>Handset
>Alerts
>RingVolume
>Handset
>Alerts
>RingType
Turn off or on an information tone that alerts you
that the BabyPhone monitor is working.
Control the sound type and volume for
different types of handset alerts:
Set the ring volume for incoming calls.
Set the type of ring for internal or external calls,
callbacks, message notification, or pages.
>Handset
>Alerts
>KeySound
Set the handset keys to make a clicking sound when
you press a key, or to remain silent.
>Handset
>Alerts
>DiscreetRng
Turn on or off a feature that starts a ring quietly and
gradually increases the volume.
>Handset
>PhoneLock
42
Access specialized handset options:
Control handset access:
Prevent a user without the handset PIN from
operating the phone.
>Handset
>PhoneLock
>Subscript
Prevent someone from subscribing the handset to a
base station without the PIN.
>Handset
>PhoneLock
>ChangePIN
>Handset
>DirectCall
>Handset
>MasterReset
>Handset
>Language
Change the handset PIN. The default is 1111.
Set the handset to dial a specific number regardless
of which key is pressed.
Reset all handset features to defaults.
Change the language that shows on the handset
display. Options are English, French and Spanish.
>Handset
>Display
Change the display’s appearance:
>Handset
>Display
>Light
Turn the backlight on or off.
>Handset
>Display
>Contrast
Chapter 3: The User Interface
>Handset
>PhoneLock
>PowerOn
Adjust the contrast.
>Handset
>AutoAnswer
Set the phone to answer automatically when using
optional headset for full hands-free operation.
>BaseStation
Subscribe or unsubscribe a handset to a
base station:
43
CG 2400 User Guide
>BaseStation
>Select
Select a specific base station for the handset or set
automatic subscription for the base station with
strongest signal.
>BaseStation
>Rename
Enter a new name for the base station on the
handset.
>BaseStation
>Delete
Unsubscribe a handset from a base station.
>BaseStation
>Resubscribe
Resubscribe a handset to a base station when it has
been accidentally unsubscribed from the PC.
>BaseStation
>Subscribe
Subscribe a handset to a base station or to a second
base station.
>Information
44
View information about calls recently
placed from this handset:
>Information
>LastDialed
View the last number dialed.
>Information
>LastCall
View the most recent call’s duration.
>Information
>TotalCalls
Total calling time from this handset.
>Information
>ShowIPEI
View the handset IPEI (International Portable Part
Equipment Identity) code for the handset.
You can use the speech interface during a
CyberGenie session to place calls, control call
functions, and access speech menu options.
NOTE: If you switch
from speech commands
to using the handset
keypad during a call
session, you are no
longer in the speech
interface for the
duration of that
session.
CyberGenie can be used easily by both the new and
the experienced user. When you are not sure what to
do, CyberGenie will assist you. Once you learn to
navigate through the options, you can select them
quickly by speaking or by pressing a key on the
handset.
In some cases (such as a noisy environment), it will
be easier to interact with CyberGenie through the
keypad. CyberGenie will prompt you to press the
correct numeric keys to indicate your menu selection
when that option is available.
Chapter 3: The User Interface
Speech User Interface
Accessing CyberGenie
To access the speech interface, press the
key.
When CyberGenie asks Who would you like to call?
you have the following options:
Call by name
If you answer CyberGenie's Who would you like to
call? by giving a name in the contact list that is
marked for speech recognition, CyberGenie will
attempt to match the spoken word with a name in
the contact list. Once successful, CyberGenie will
place the call.
CyberGenie menu
If you answer CyberGenie's Who would you like to
call? by saying “CyberGenie,” you can begin to
navigate through other available options.
CyberGenie help
When using CyberGenie, if you are not sure what to
do or say, CyberGenie will assist.
Depending on the feature you are using, CyberGenie
will either repeat the question, or provide more
detailed help or options.
If you have trouble answering a prompt, remain
silent and CyberGenie will repeat the prompt. If you
need more assistance, say I need help, or Help and
45
CG 2400 User Guide
CyberGenie provides more detailed explanations and
options. You can also press the 0 key at any time
while working with CyberGenie to get help.
Once you are familiar with the system, you can
interrupt the prompts by speaking or pressing a key.
Other CyberGenie Functions
Other speech-activated features include:
Forwarding calls
Checking messages
Call parking
Picking up calls
Recording memos
Lets you enable/disable call forwarding as well as
select a forwarding destination.
Lets you check voicemail, email, and fax header
messages.
Places the most recently held external call into park
mode, which allows another handset user to pick up
the call.
Lets you receive the call most recently parked to
your handset.
Lets you record a memo to yourself.
Changing voicemail
greetings
Gives you access to the voicemail greetings menu.
Changing welcome
greetings
Gives you access to the welcome greetings menu.
For all CyberGenie options, follow CyberGenie's
instructions to complete the activity.
CyberGenie Quick Reference
Press the
key to answer an incoming call.
Press the
key to end a call.
Start all CyberGenie sessions by pressing the
on the handset.
key
With all of the following commands, you cannot mix
speech and keypad commands. If you start in the
speech interface and press a key to access a
function, you will then be in the handset keypad
interface for the rest of that call session.
46
VO ICE (SAY )
KEY
CYBE RG ENIE
O PTION DES CRIP TIO N
ACCE SS
THE C YB ER GE NIE SP EE CH
INTERFACE MENU
RETURN TO
TO P L EVE L FROM A NYWHERE
IN THE MENU TRE E
YES
YE S (IN RE SPO NSE
NO (IN RESP ONS E TO CYBE R GE NIE)
ACCE SS CALL MANA GE MENT ME NU ( SEE
“CAL L MA NAG EMENT ” O N P AGE 47)
MAIL MENU
ACCE SS
MAIL ME NU
G RE ETINGS
ACCE SS
GRE ETING S MENU
G OODBY E
END CY BER G ENIE S ES SION
G ET HE LP
NO
PHO NE
ME NU
TO
CY BER G ENIE)
ME NU
NEE D HELP
FRO M
CYB ER GE NIE
Chapter 3: The User Interface
Basic commands
FOR
CURRE NT ACTIV ITY
Call management
VO ICE (SAY )
KEY
O PTION DES CRIP TIO N
CALL BY NAME
61
STA RT CALL -BY -NA ME
DIAL
EXTE RNAL
NUMBER
62
DIAL
EX TE RNAL NUMBER
DIAL
63
DIAL
EX TE NSION
63
SWITCH BETWE EN TWO CAL LS WHE N O NE
EXTE NTIO N
SWITCH CALL
PROCE DURE
IS ON HO LD
RETRIEVE
64
RETRIEV E A
P ARKE D CAL L WHE N A
P ARK ED CA LL IS WAITING ( ONLY A LLO WED
WHE N HANDS ET IS IDLE )
HANG UP
64
END
SE T UP A
65
SE T UP
PARK THIS CALL
65
PA RK THE
F ORWARD MY
66
F ORWA RD ALL
67
STO P CA LL
68
SE ND CAL L TO
CO NFE RENCE
AN A CTIVE CA LL
A CO NFERENCE CALL WHEN TWO
CA LLS A RE O N THE L INE
CALL
CAL L O N HOL D WHEN ONLY
O NE CA LL IS O N THE L INE
CAL LS
CALLS
STO P
FORWARDING
FO RWARDING
REJ ECT THIS
CALL
THE RE JECTIO N MES SA GE
A ND DISCONNE CT
47
CG 2400 User Guide
Unified mail
management
Outgoing message
management
VO ICE (SAY )
KEY
O PTION DES CRIP TIO N
READ NE W MAIL
71
REA D NEW
READ S AVE D MAIL
72
REA D S AVE D MAIL
RECO RD A MEMO
73
RECO RD A
MAIL
MEMO
VO ICE (SAY )
KE Y
OP TION DE SCRIPTION
VO ICE MAIL GREE TING S
(AND /O R )
PE RSONAL G REE TINGS
811
ACCESS
P ERSO NAL GREE TING S
VO ICE MAIL GREE TING S
(AND /O R )
SY STEM GREE TING S
812
ACCESS
S YSTE M GRE ETINGS
WE LCO ME GREE TING S
(THEN ) BUS INE SS
821
ACCESS
B US INE SS HOURS
GRE ETING
HO URS G REETING
WE LCO ME GREE TING S
(THEN ) NON -BUSINES S
822
ACCESS
823
ACCESS TEMP ORA RY WE LCOME
NON -B US INE SS HOURS
GRE ETING
HO URS G REETING
WE LCO ME GREE TING S
(THEN ) TE MPO RARY
GRE ETING
G REETING
REJ ECTIO N MES SAG E
48
83
ACCESS
REJE CTIO N MES SAG E
The Server
The CyberGenie@Work server is the background
program that runs CyberGenie@Work. It
automatically loads when you start your PC.
NOTE: If
is The
CyberGenie button on your Windows system
yellow, check that the tray indicates that the software is loaded.
USB cable is properly
connected and the base
station is powered.)
When
is green, the server is running. When
is
red, the server is shut down. When
is yellow, the
PC is not communicating with the base station.
Chapter 3: The User Interface
Graphical User Interface
The Application
The CyberGenie@Work application is the software
user interface. The server can run with the
application closed, but you have to open the
application to interact with the program from the
computer.
To access a CyberGenie@Work application
window from the Windows taskbar:
Double-click
in the Windows system tray to open
the Call Progress window directly:
49
CG 2400 User Guide
To access a CyberGenie@Work application
window from the Windows taskbar:
1. Right-click
in the
Windows taskbar to
open the CyberGenie
rollup menu.
2. From this menu, click
the desired application.
NOTE: Always shut
down the application
and the server before
shutting down your
computer to keep from
losing data.
To close the application:
NOTE: With the server
closed, CyberGenie will
not log calls, but you
can still place external
calls from the handset
if the base station is
powered and the
handset charged.
1. If the application is open, close it.
Click
in the upper-right corner of any application
window.
To shut down the server and/or your
computer:
2. Right-click
on the Windows taskbar to close
the CyberGenie@Work server.
3. Click Shut Down from the CyberGenie rollup
menu. A series of status messages will appear
indicating that the system is closing down. Do
not power down your computer until the
status messages no longer display!
4. Power down the computer the way you normally
would.
To restart the CyberGenie server:
CyberGenie@Work automatically starts up when you
turn on your computer. To restart it without rebooting
your whole system:
1. Right-click
on the Windows taskbar.
2. Click Start Up.
50
You can also minimize the
application window. This
lets you view some call
activity without obscuring
other applications you
might want open on your
monitor screen. When the
window is miniaturized, a
limited amount of information is displayed.
Chapter 3: The User Interface
Miniaturizing the Application
Window
To miniaturize the application window:
Click
in the upper right corner of the application
window.
To move the miniaturized window:
Click anywhere on the window and drag it to the
desired position on the screen.
To maximize the miniaturized window:
Double-click on the border of the miniaturized
window.
Areas on a Window
Panels
Application buttons
A panel is an area on an application window.
Generally, the panel to the left shows available
resources, while the panel to the right shows detailed
information.
Application buttons are on the bottom window
border. Clicking an application button opens the
corresponding application window:
The Call Progress button accesses the Call Progress
window. From this window, you can graphically track
calls in progress and perform various call functions.
The Contacts button accesses the Contacts window.
From this window you can view, add, edit, and delete
contact names and numbers.
51
CG 2400 User Guide
The Configuration button accesses the Configuration
window, from which you can edit configuration
settings.
The Call Log button accesses the Call Log window,
which displays a list of all calls in and out.
The CyberGenie@Work Help button accesses the
online help, which provides procedural information.
Clicking on the CyberGenie logo on the bottom left of
the window border will display information on the
version of CyberGenie@Work you have installed. You
can also access registration from this window.
Line indicators
The line indicators on the right side of the window
border show phone line status:
Green indicates a line is available.
Red indicates a line is in use.
Amber indicates that outbound calling has been
turned off for this line.
Amber broken indicates that the system cannot
detect a dialtone on the line.
Off (no light) indicates the line is not connected.
52
You can use the buttons on the application menu bar to
quickly access such features as adding a contact record
or activating a contact for speech recognition.
Use the search fields to
quickly find contact names.
The icon indicates this
contact’s name and number
can be downloaded to your
handset.
The
Chapter 3: The User Interface
Contacts Window
icon indicates this
contact is activated for
speech recognition.
Configuration Window
The information displayed on the detail panel on the right
changes depending on the option selected to the left.
The application menu bar
provides quick access to
such features as adding or
deleting a user record.
Click on a configuration
option in the resources
panel on the left to display
details for each option. If
you click a second time on
either Handsets or Users,
lists of available handsets
or active users will also
display in the resources
panel. Click again to hide
the sub-options.
53
CG 2400 User Guide
Call Log Window
The application menu
bar provides quick
access to such features
as filtering or printing
the call log information.
You can view records of
calls made through your
CG 2400 System.
You can also view
detailed information for
each call.
Call Progress Window
From any application window, you can click this button to
display a miniaturized view of the Call Progress window.
The Call Detail summary
panel shows all current
call activity.
The call resources view
buttons on the User/
Contact panel change the
information displayed in
the left panel. You can
display active handsets,
users with mailboxes or a
full list of contacts.
The Call Details panel
graphically displays call
activity for the air channel
highlighted in the
Summary panel at the top.
Click to display a text description of the call
in the bottom of the Call Details panel.
Line indicators show which lines are in use.
54
To access online help, click
on the application
menu, or access it through the CyberGenie@Work
rollup menu.
To get help for a specific window, press F1 while in
the window.
If you right-click while over specific fields, a What’s
This? pop-up appears. Click What’s This? for fieldspecific information.
Chapter 3: The User Interface
Online Help
55
56
CG 2400 User Guide

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Title                           : Chapter3.PDF
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