Cygnion HRCU10102 Cordless Phone User Manual GuideTOC
Cygnion Corporation Cordless Phone GuideTOC
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Contents
CG2400 table of contents
Contents Chapter 1: Introduction ...................................................................... 1 Welcome ................................................................................... 1 About CyberGenie ................................................................... 1 Interacting with the System ..................................................... 2 This Guide ............................................................................. 3 The User ............................................................................... 4 Key Words............................................................................ 4 System Overview ....................................................................... 7 Key Features ............................................................................ 8 Advanced Telephony ............................................................... 8 Unified Messaging................................................................... 8 Speech Recognition and Text-to-Speech .................................... 8 Outlook and MAPI-compliant Integration .................................... 9 System Security ..................................................................... 9 General Specifications .............................................................. 10 General Precautions............................................................. 10 In the Event of Power Failure ................................................. 11 Chapter 2: Installation ...................................................................... 13 Successful Installation ............................................................... System Requirements ........................................................... System Components................................................................. The DG 200 Handset ................................................................. Charging the Handset ........................................................... The CyberGenie@Work Software ................................................ CyberGenie’s Speech-Activated Dialer and Microsoft Outlook ...... How the Programs Integrate .................................................. Ensuring Outlook Support...................................................... Loading the Software ............................................................ The Base Station ...................................................................... Assembling the Base Station .................................................. Completing Software Installation ............................................ The Configuration Wizard .......................................................... Changing the Base Station Authorization Code.......................... Defining the System PIN........................................................ 13 13 14 15 15 19 19 20 20 21 23 23 25 26 27 27 vii Contents Defining External Phone Lines ................................................ Defining Users ..................................................................... Activating Contacts for Speech Recognition .............................. Completing Configuration ...................................................... Registering the Product ......................................................... Start Using Your System! ...................................................... Other Hardware Installation Options ........................................... Subscribing Additional Handsets ............................................. Using Your Handset with Other DA 202 Base Stations................ Sharing a Base Station Line with a Modem............................... 28 29 31 32 32 33 34 34 34 34 Chapter 3: The User Interface........................................................... 37 The Three Interfaces ................................................................ Handset User Interface ............................................................. Modes of Operation .............................................................. Handset Keys ...................................................................... The Handset Display ............................................................. Using the Handset Display Menu ............................................ Handset Display Menu Options............................................... Speech User Interface .............................................................. Accessing CyberGenie ........................................................... Other CyberGenie Functions .................................................. CyberGenie Quick Reference ................................................. Graphical User Interface............................................................ The Server .......................................................................... The Application .................................................................... Miniaturizing the Application Window ...................................... Areas on a Window............................................................... Contacts Window ................................................................. Configuration Window ........................................................... Call Log Window .................................................................. Call Progress Window............................................................ Online Help ......................................................................... 37 38 38 38 40 41 41 45 45 46 46 49 49 49 51 51 53 53 54 54 55 Chapter 4: Full System Configuration ............................................... 57 The Configuration Window ......................................................... An Overview of Types of Greeting Messages ............................ How Incoming Calls are Routed .............................................. CyberGenie System Setup ......................................................... Changing System Setup ........................................................ Changing the CyberGenie Voice.............................................. Setting Voicemail Length ....................................................... Setting the Ring-all-Handsets Timer........................................ Changing On-Hold Music ....................................................... Recording System Inbox Voicemail Greetings ........................... Recording a Rejection Message .............................................. Base Station Setup................................................................... viii 57 58 59 60 60 61 61 61 61 62 63 65 66 67 67 68 69 70 72 73 74 76 76 77 79 80 80 85 89 Contents External Line Setup................................................................... Changing Dialing Properties.................................................... Adding and Deleting External Phone Lines ................................ Setting General Properties ..................................................... Setting Business Hours .......................................................... Setting Call Routing .............................................................. Setting Up Auto Attendant ..................................................... Recording Welcome Greetings ................................................ Selecting Users for Call Acceptance ......................................... Handset Setup ......................................................................... Subscribing a Handset to the Base Station ............................... Assigning a Handset to a User ................................................ Unsubscribing a Handset........................................................ User Setup .............................................................................. Setting up a New User........................................................... Changing User Information .................................................... Call Log Setup ...................................................................... Chapter 5: System Administration ................................................... 91 The CG 2400 System and Your PC............................................... 91 Call Progress ............................................................................ 92 Miniaturizing the Call Progress Window .................................... 93 Call Progress Control ............................................................. 94 Viewing Calls in Progress ....................................................... 95 Dialing an Additional Call ....................................................... 96 Reconnecting a Call............................................................... 96 Transferring a Call in a Two-Party Scenario .............................. 97 Transferring a Call in a Three-Party Scenario ............................ 97 Conferencing a Call ............................................................... 98 Rejecting a Call .................................................................... 99 Redirecting an Incoming Call .................................................. 99 Listening to Incoming Messages............................................ 100 Call Log................................................................................. 101 Viewing the Call Log............................................................ 101 Filtering Call Records........................................................... 102 Changing Sort Order from the Log......................................... 104 Viewing Details ................................................................... 104 Refreshing the Call Log ........................................................ 105 Printing the Call Log ............................................................ 105 Clearing the Call Log ........................................................... 105 Contacts................................................................................ 106 Adding and Updating Contact Records ................................... 107 Editing a Contact Directly..................................................... 110 Dialing a Contact from Your PC ............................................. 110 Activating Speech Recognition .............................................. 111 Enabling Download to Handset ............................................. 112 Changing the Sort Order for the Contacts List ......................... 112 ix Contents Changing Your Contacts View................................................ 113 Chapter 6: Unified Messaging ......................................................... 115 What Unified Messaging Does ................................................... Unified Messaging Features from the PC ..................................... Assigning Access to the System Inbox.................................... Setting up a User's Message Notification................................. Reminder Messages................................................................. Message Retrieval .................................................................. Retrieving Messages from the Handset ................................... Retrieving Messages Remotely .............................................. CyberGenie Greeting Messages ................................................. Call Routing and How It Affects Messages ............................... Changing Welcome Greetings................................................ Changing Voicemail Greetings............................................... Changing the Rejection Message ........................................... 115 117 117 118 120 121 121 123 124 125 125 127 128 Chapter 7: Calls from the Handset .................................................. 131 Call Management .................................................................... How Call Sessions Work ....................................................... Outgoing and Incoming Calls .................................................... Placing an External Call........................................................ Placing an Internal Call ........................................................ Receiving a Call .................................................................. Parking a Call ..................................................................... Retrieving a Parked Call ....................................................... Retrieving a Call from a Non-CyberGenie Phone ...................... Transferring a Call to Another Handset ................................... Rejecting a Call ................................................................... Multiple Calls .......................................................................... CyberGenie Call Waiting ....................................................... Putting a Call on Hold .......................................................... Conferencing Calls............................................................... Calls from the Handset Phonebook ............................................ Downloading the Phonebook to Your Handset.......................... Placing a Call Using the Phonebook........................................ Viewing and Using Call Information........................................ 131 131 133 133 135 136 137 137 138 138 140 141 141 141 142 145 145 146 147 Chapter 8: Handset Customization ................................................. 149 What Can Be Customized ......................................................... Navigating the Handset Menus.............................................. Sounds .................................................................................. Adjusting the Volume Levels ................................................. Changing the Ringer Sound .................................................. Changing the Key Click ........................................................ Changing the Discreet Ring................................................... Turning Off the Ringer and Warning Sounds............................ Other Settings ........................................................................ 149 150 151 151 151 152 152 153 154 154 154 155 156 156 156 157 157 159 160 162 162 162 163 163 164 165 166 166 167 168 169 170 Contents Changing the Display Light and Contrast ................................ Changing the Language for the Handset Menus ....................... Setting Long Tones for Interactive Menus............................... Additional Handset Features ..................................................... Muting the Handset Microphone............................................ Using the Optional Headset .................................................. Automatic Answering........................................................... Using the Handset as a Baby Monitor..................................... Using Direct Call ................................................................. Changing Call Forwarding Destinations .................................. Security Issues....................................................................... Changing the Key Lock Status .............................................. Setting the Phone Lock ........................................................ Viewing the IPEI Code ......................................................... Changing the PIN ................................................................ Unblocking the Handset ....................................................... Controlling Base Station Subscription .................................... Base Stations and Your Handset ............................................... Selecting a Base Station ...................................................... Renaming a Base Station ..................................................... Subscribing a Handset to a Base Station ................................ Deleting a Base Station ....................................................... Default Handset Settings ......................................................... Appendices ..................................................................................... 171 Tips for Using CyberGenie ........................................................ PC Performance .................................................................. CyberGenie Pronunciation .................................................... Other Tips ......................................................................... Entering Non-Numeric Symbols from the Handset Keypad ............ Tables ................................................................................... DA 202 Base Station Indicator Light Status ............................ External Line Indicator Status............................................... Call Status Table ................................................................ Call Reason Table ............................................................... Reinstalling the Software ......................................................... Configuring Your MAPI Application Correctly ............................... Importing Contact Information into Outlook or Windows Messaging ............................................................ Troubleshooting...................................................................... Hardware ........................................................................... Software ............................................................................ Handset ............................................................................ Additional Help ....................................................................... Help from the Handset ........................................................ Online Support via Internet .................................................. Telephone Technical Support ................................................ 171 171 171 172 175 176 176 176 176 177 179 181 182 183 183 184 185 187 187 187 187 xi Contents xii Record Your PINs .................................................................... Index .................................................................................... 188 189
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